218 Appointment Scheduling Jobs - Page 8

Role Responsibilities: Support clinic operations by performing routine administrative tasks. Register patients and manage documentation flow efficiently. Coordinate and schedule patient appointments accurately. Maintain confidential and accurate patient records. Job Requirements: Graduate degree in any discipline. Experience in hospital or clinical administration preferred. Strong organizational and communication skills. Ability to handle confidential information with discretion.

Aster Medcity is looking for Associate - Outpatient Services to join our dynamic team and embark on a rewarding career journey. As an Associate in Outpatient Services, your primary responsibility is to ensure the smooth operation and efficient delivery of healthcare services in an outpatient setting. You will work closely with patients, healthcare professionals, and administrative staff to coordinate appointments, manage patient flow, and provide excellent customer service. Your role will involve both administrative and patient care tasks. Key Responsibilities: Appointment Scheduling: Coordinate and schedule appointments for patients, ensuring optimal utilization of available resources and healthcare providers schedules. Manage appointment calendars, handle rescheduling requests, and ensure timely communication with patients regarding their appointments. Patient Check-In and Registration: Greet patients, verify their demographic and insurance information, and assist them with the check-in process. Collect necessary paperwork, consent forms, and medical history, ensuring accuracy and completeness. Enter patient information into the electronic medical record (EMR) system. Patient Flow Management: Monitor and manage patient flow within the outpatient facility, ensuring efficient movement and minimizing wait times. Coordinate with healthcare providers, nurses, and other staff to optimize patient scheduling and minimize disruptions. Insurance Verification and Billing: Verify patients insurance coverage and obtain necessary authorizations for services. Assist patients in understanding their insurance benefits, coverage limitations, and financial responsibilities. Coordinate with billing and finance departments to ensure accurate and timely submission of claims. Patient Education and Support: Provide basic information to patients regarding their appointment, procedures, and any pre-visit instructions. Answer patient inquiries, address concerns, and provide assistance as needed. Offer guidance on available support services, resources, and patient education materials. Electronic Medical Record (EMR) Management: Accurately document patient information, encounters, and clinical data in the EMR system. Ensure compliance with documentation standards and legal requirements. Retrieve and update patient records as necessary. Collaboration and Communication: Collaborate with healthcare providers, nurses, and other staff members to ensure coordinated and seamless care for patients. Communicate effectively with patients, families, and external stakeholders to address inquiries, relay important information, and facilitate referrals or follow-up care. Quality Improvement and Compliance: Contribute to quality improvement initiatives within the outpatient services department. Participate in audits, monitor performance metrics, and identify opportunities for process optimization. Adhere to regulatory and compliance guidelines, including patient privacy and confidentiality.

As a member of our team, you will be responsible for assessing incoming leads from various sources such as the website, social media, ads, cold calls, and emails. Your primary task will include making the initial contact with prospects through calls, emails, or chat. You will be required to provide basic information about our products or services to generate interest among potential customers. In addition, your role will involve coordinating and booking appointments between interested prospects and the sales/demo team. This is a full-time position with benefits including Provident Fund. The work schedule is during the day shift, and the work location is in person. If you are passionate about engaging with potential customers, initiating conversations, and facilitating the sales process, we encourage you to apply for this exciting opportunity!,

As a Front Desk Specialist, you will play a crucial role as the initial point of contact for clients, visitors, and employees. Your primary responsibility will be to ensure a welcoming and efficient environment by managing all front desk operations and delivering exceptional customer service. Handling incoming inquiries, scheduling appointments, and facilitating internal communication within the company are key aspects of your role. Your ability to multitask, maintain professionalism, and execute organizational tasks with precision will greatly contribute to the smooth operation of our front office. If you excel in dynamic environments and possess excellent interpersonal skills, this opportunity could be perfect for you. Responsibilities - Greet and welcome visitors in a friendly and professional manner. - Manage incoming phone calls and direct them to the appropriate departments. - Maintain a neat and organized front desk reception area. - Assist in scheduling and confirming appointments for clients and staff. - Handle daily mail tasks, including sorting, distributing, and processing shipments. - Monitor and manage office supply inventory to ensure availability. - Provide accurate information and directions to inquiries and visitors. - Coordinate with staff to address visitors" specific needs or requests. - Manage the appointment booking software and update records diligently. - Prepare and file documents while maintaining confidentiality and security. - Facilitate communication and collaboration across various departments. - Address immediate facility issues by liaising with the maintenance team. Requirements - High school diploma or equivalent; additional education is a plus. - Proven experience as a receptionist or in a similar customer service role. - Strong verbal and written communication skills are essential for the position. - Proficiency in using MS Office Suite, particularly Word and Excel. - Excellent organizational skills and efficient multitasking abilities. - Exceptional interpersonal skills with a friendly and approachable demeanor. - Ability to handle sensitive and confidential information with discretion. - Availability to work flexible hours, including some evenings and weekends. - Demonstrated problem-solving skills to address visitors" and employees" needs. Role Level: Mid-Level Work Type: Full-Time Country: India City: Delhi Company Website: [Company Website](https://www.talentmate.com) Job Function: Hospitality & Guest Services Company Industry/Sector: Recruitment & Staffing About The Company The TALENTMATE Portal is designed to streamline the recruitment process by bringing together professionals seeking employment opportunities and employers looking to hire. Whether you are searching for your next job or seeking potential employers, TALENTMATE is here to assist you in your professional journey.,

As a Patient Services Representative, you will play a crucial role as the initial point of contact for patients in a dynamic medical environment. Your primary duties will involve greeting patients warmly, managing their check-in and check-out procedures, scheduling appointments efficiently, and addressing their inquiries about services, procedures, and insurance details. Your meticulous attention to detail will be instrumental in maintaining accurate patient records in the electronic health record system, ensuring seamless operations at our dental or medical office. Additionally, you will be responsible for assisting with billing inquiries, coordinating with insurance companies for claims processing, and providing general administrative support such as filing, data entry, and managing office supplies. Compliance with all health regulations and maintaining patient confidentiality are paramount in this role to uphold the highest standards of care and professionalism. The ideal candidate for this position should have previous experience in a dental or medical office setting, preferably with a good understanding of medical terminology. Strong organizational skills and the ability to manage multiple tasks with precision are essential to excel in this role. Effective communication skills are crucial for professional interactions with patients and colleagues, while proficiency in using office equipment and relevant software applications for medical administrative support is a definite advantage. Collaboration within a team environment and a positive attitude are highly valued qualities for this role. This is a full-time position with a contractual agreement, with an expectation of working 40 hours per week. The benefits include dental insurance, health insurance, paid time off, and vision insurance. The work schedule consists of 8-hour shifts during the day from Monday to Friday, and the work location is in-person to ensure efficient patient care delivery.,

We are seeking a dedicated and friendly Receptionist for our Wellness Ayurveda Clinic in Borivali, Mumbai. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional service and ensuring a welcoming environment. Details: Location: Borivali W Mumbai Salary: 15 - 20k Shift timings: 10 to 8pm Responsibilities Greet and welcome visitors in a friendly and professional manner. Manage phone calls and respond to inquiries about services and appointments. Schedule appointments and maintain the clinic's appointment calendar. Maintain a clean and organized reception area. Assist with administrative tasks such as filing, data entry, and managing patient records. Process payments and manage billing inquiries. Coordinate with healthcare providers and support staff to ensure smooth operations. Skills and Qualifications 1-3 years of experience in a receptionist or administrative role, preferably in a healthcare or wellness setting. Strong communication skills in English and Hindi; knowledge of additional languages is a plus. Proficient in using computer software and office equipment, including MS Office Suite and appointment scheduling software. Excellent organizational skills and attention to detail. Ability to multitask and handle a fast-paced environment. Empathy and understanding towards clients seeking wellness services. Knowledge of Ayurveda and wellness practices is an advantage. To proceed further, kindly share your updated resume on [HIDDEN TEXT] or can whatsapp on 7719594751. Thanks

School of Linux is looking for a Telemarketer to join their team in Madurai. As a Telemarketer, your primary role will involve making outbound calls to potential customers, generating leads, and scheduling appointments. You will be responsible for maintaining a detailed call log, updating customer information in the database, and providing information about the company's products and services. Your goal will be to achieve sales targets, resolve customer inquiries, and contribute to the growth of the organization. The ideal candidate for this full-time on-site position should possess strong interpersonal and communication skills, with previous experience in appointment scheduling, customer service, and sales. You should be self-motivated, able to work independently, and have basic computer proficiency. Familiarity with CRM software is beneficial. A high school diploma or equivalent is required, while additional certifications in related fields would be a plus. If you are passionate about engaging with customers, driving sales, and being part of a dynamic team in the IT training industry, this role at School of Linux could be the next step in your career. Join us in our mission to nurture the next generation of IT professionals and make a meaningful impact in the tech industry.,

You will be working as a full-time Medical Office Receptionist at Saoji Dental Studio, an upcoming dental hospital located in the prime area of Juhu, Mumbai. As the Medical Office Receptionist, your primary responsibilities will include managing phone calls, scheduling appointments, greeting patients, and performing receptionist duties. Your role will also involve verifying insurance information and ensuring a warm and welcoming environment for all visitors. To excel in this position, you should have proficiency in phone etiquette and receptionist duties, along with experience in appointment scheduling and medical office operations. Skills in insurance verification will be beneficial for this role. Strong communication and interpersonal skills are essential, along with the ability to efficiently manage multiple tasks. A high school diploma or equivalent is required, and additional training in medical office administration will be considered a plus. If you are looking to join a dynamic team in the healthcare industry and contribute to providing quality care to patients at Saoji Dental Studio, this role as a Medical Office Receptionist could be the perfect fit for you.,

As a customer service representative in the automotive industry, your primary responsibility will be to greet customers warmly, attentively listen to their vehicle concerns, and recommend appropriate services that align with their needs. You will excel in providing accurate cost estimates, explaining service options in a clear manner, and efficiently scheduling service appointments to meet customer expectations. Your role will involve maintaining open communication channels with customers throughout the service process, keeping them updated on the progress of their vehicle and providing expected completion times. Collaboration with technicians and parts departments is crucial to ensure the timely and accurate delivery of services, guaranteeing customer satisfaction. In addition to your customer-focused responsibilities, you will also be expected to address and resolve any customer complaints or concerns that may arise, demonstrating your dedication to ensuring a positive and seamless service experience. This full-time position offers a range of benefits, including health insurance, paid time off, and Provident Fund contributions. The work schedule is during the day shift, providing you with a stable and consistent work routine. Performance bonuses and yearly bonuses may also be awarded based on your contributions and achievements. If you are passionate about providing exceptional customer service in a hands-on environment, this role based in-person at the specified work location could be an ideal fit for you.,

The job involves generating leads through various prospecting techniques, such as online research and attending events. You will be responsible for qualifying leads by conducting research on prospects and understanding their needs. Managing customer data by entering and updating information in CRM systems will also be part of your duties. In addition, you will need to prepare sales proposals and presentations that provide accurate and compelling information to potential customers. Scheduling appointments and following up with leads will be essential for maintaining relationships with customers. Assisting sales representatives with administrative tasks, including managing meeting schedules, emails, and communication, is also required. Furthermore, you will be expected to research and analyze market trends and competitor information to stay informed about the industry landscape. Providing excellent customer service by addressing inquiries and resolving issues in a timely manner is crucial. It is important to maintain a positive and professional demeanor at all times while interacting with customers and colleagues.,

You should have a minimum of 2 years of experience and be fluent in English. Dr. Aravinds IVF Fertility & Pregnancy Centre is in search of a dedicated patient coordinator to oversee our International Patients. Your responsibilities will include being the main point of contact for international patients from the initial inquiry to their discharge. You will be in charge of coordinating appointments, treatments, and documentation across various departments. Providing detailed information on procedures, costs, travel arrangements, and accommodation will also be a part of your role. Additionally, you will assist with visa support, admission, discharge, and billing processes. Timely and clear communication with doctors and clinical teams is crucial, as is offering culturally sensitive support to ensure patient satisfaction. Following up on post-treatment care, medications, and feedback will be essential. You will also be expected to support international marketing efforts, partnerships, and reporting. This is a full-time, permanent position with a day shift schedule. Applicants must be able to reliably commute to or plan to relocate to Tiruppur, Tamil Nadu before starting work. A Bachelor's degree is required, and proficiency in English is a must. The work location is in person.,

The ideal candidate for this role should have experience in Appointment Scheduling and Receptionist Duties. You should be proficient in Phone Etiquette and capable of handling multiple phone lines efficiently. Knowledge of Medical Terminology and Medical Office operations is essential for this position. It is important to possess excellent organizational and time-management skills to succeed in this role. Strong interpersonal and communication skills are also necessary to effectively interact with patients and colleagues. You must have the ability to manage patient records and handle confidential information with discretion. A high school diploma or equivalent is required; additional certification in office administration or a related field would be a plus.,

As a Customer Service representative, your primary responsibility will be to greet and welcome showroom visitors in a professional and friendly manner. You will assist customers with inquiries, provide detailed information about our products and services, and guide them to the appropriate department or personnel for further assistance. In terms of Telephone Handling, you will be required to answer incoming calls promptly and professionally. You will transfer calls to the relevant departments or individuals and accurately take and relay messages as needed. Another key aspect of your role will involve Appointment Scheduling. You will be responsible for scheduling appointments for showroom visits, product demonstrations, and meetings. It is essential to maintain an organized calendar and ensure that appointments are managed efficiently to provide a seamless customer experience. Information Management will also be a crucial part of your duties. You will need to maintain an organized and up-to-date database of customer information. Additionally, you will collect and record customer feedback or complaints for further review and improvement of our services. Administrative Support tasks will include assisting in general administrative duties such as data entry, filing, and photocopying. You will also need to coordinate with other departments to ensure smooth communication and collaboration across the organization. Ensuring the Showroom Presentation is top-notch is another key responsibility. You will be required to maintain a clean, organized reception area that presents a professional image. Arranging promotional materials and brochures for display will also be part of your duties. Security and Access Control will be vital aspects of your role. You will need to monitor access to the showroom, ensuring that visitors sign in and follow security procedures. In case of any security concerns or suspicious activities, you must notify the relevant personnel promptly. This is a full-time position with benefits such as Provident Fund, a day shift schedule, and a yearly bonus. The ideal candidate should have at least 1 year of total work experience in a similar role to excel in this position.,

You will be joining Nexgen Apparels as a Telemarketer in Tiruppur on a full-time basis. Your primary responsibility will involve reaching out to potential customers through outbound calls, scheduling appointments, and providing detailed information about our apparel solutions. It will be crucial for you to update and manage customer databases, address customer inquiries, and work towards achieving set sales targets while upholding high standards of customer service. To excel in this role, you should possess strong interpersonal skills and excellent communication abilities. Previous experience in appointment scheduling and customer service will be beneficial. A proven track record in sales along with the ability to meet targets is essential. Your verbal communication skills and telephone etiquette should be excellent. While a high school diploma or equivalent is a minimum requirement, a Bachelor's degree in a related field would be advantageous. Any prior experience in telemarketing or sales would be considered a valuable asset.,

As a professional in Facility Management, you will be responsible for monitoring office cleanliness, maintaining office equipment, and ensuring the smooth functioning of office assets. In addition, you will handle Reservation Management tasks such as hotel and travel booking. Your role will also involve Front Desk Management, where you will greet visitors, answer phone calls, and handle inquiries in a professional and friendly manner. Appointment Scheduling will be another key responsibility, where you will manage the reception calendar, schedule appointments, and coordinate with staff to ensure smooth operations. The ideal candidate for this position should have 1 to 6 years of experience in a similar role. The salary offered for this position ranges from 3 Lac to 4 Lac 25 Thousand per annum. This job opportunity falls under the ITES / BPO / KPO / LPO / Customer Service industry. The preferred qualifications for this role include B.B.A, B.Com, B.Sc, M.B.A/PGDM. Key skills required for this position include Front Office Executive, Front Office Coordinator, Receptionist, Admin Executive, Secretary, and Personal Assistant.,

You will be the first point of contact for our clients and visitors as a Front Office Executive. Your main responsibilities will include managing the front desk, handling phone calls, emails, and welcoming guests in a professional manner. Key Responsibilities: - Managing the front desk and reception area efficiently. - Greeting clients, visitors, and colleagues with professionalism and friendliness. - Answering and directing phone calls, emails, and messages appropriately. - Scheduling appointments, meetings, and bookings as required. - Maintaining accurate records and databases for reference. - Providing administrative support to the team when needed. - Handling incoming and outgoing mail, packages, and deliveries smoothly. - Ensuring that the reception area is tidy and presentable at all times. - Collaborating with other departments to ensure smooth operations across the organization. This is a full-time, permanent position with benefits such as food provided, paid sick time, and Provident Fund. The work schedule includes both fixed and rotational shifts with a performance bonus opportunity. The ideal candidate should have at least 1 year of total work experience and the job location is in Noida, Uttar Pradesh. This position requires in-person work to effectively carry out the responsibilities.,

AnIdeaz Media International Pvt. Ltd., located in New Delhi, India, specializes in providing services related to children's book design, illustrations, eBook creation, 2D animation videos, live e-learning lectures, eLearning website development, app development, and audio-video production. With a decade of experience, we cater to clients worldwide, offering bespoke high-quality content within their specified requirements and budget. As a Front Office Coordinator at our Delhi-based office, you will be entrusted with various responsibilities to ensure the seamless functioning of the front office. Your duties will encompass handling phone calls with professionalism, scheduling appointments efficiently, managing receptionist tasks, overseeing office administration, and delivering exceptional customer service. By excelling in these tasks, you will contribute to operational efficiency and elevate client satisfaction levels. To excel in this role, you should possess proficiency in phone etiquette and appointment scheduling, along with prior experience in office administration and receptionist duties. Strong customer service abilities, excellent communication skills, and a knack for interpersonal interactions are essential. The capacity to multitask effectively, manage time efficiently, and prior experience in a similar capacity will be advantageous. A Bachelor's degree in Business Administration or a related field would be preferred for this position.,

Company Description ITNOA MARKETING SPARK, a dynamic and innovative digital marketing agency, is known for its creative strategies and client-centric approach. The team of experts is dedicated to utilizing the latest technologies and trends to help businesses reach their full potential. Whether through targeted social media campaigns, engaging content creation, or insightful data analytics, ITNOA MARKETING SPARK delivers results that exceed expectations. With a passion for excellence and a focus on building strong relationships, they are the spark that ignites success for their clients. Role Description This is a full-time on-site role for an Outbound Telemarketer located in Kanpur. The Outbound Telemarketer will be responsible for making outbound calls to potential clients, scheduling appointments, providing customer service, and promoting sales. The role involves communicating effectively with clients, understanding their needs, and providing solutions that align with the company's offerings. Qualifications Interpersonal Skills and strong Communication abilities Experience in Appointment Scheduling and Customer Service Sales skills and the ability to meet targets Excellent verbal communication skills Ability to work independently as well as in a team Previous experience in telemarketing or sales is a plus High school diploma or equivalent,

We are seeking a Front Office Executive to join our team in Pune. This role is ideal for freshers or entry-level candidates who are enthusiastic about starting their career in a dynamic office environment. The Front Office Executive will be responsible for managing front desk operations and providing excellent customer service to visitors and clients. Responsibilities Receiving calls and attending the people coming into the office, Taking care of the day to day admin activities of the Organization. Maintaining proper check-list related to housekeeping activities to ensure upkeep of facility. Attending the phone calls and transferring to different departments. Maintaining Daily Phone Calls sheet i.e. Incoming/out going calls. Skills and Qualifications Excellent verbal and written communication skills. Strong organisational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Basic knowledge of office management systems and procedures. Ability to handle sensitive and confidential information. Customer service orientation and a professional demeanour. Problem-solving skills and attention to detail.

Role & responsibilities An OPD (Outpatient Department) billing executive in a hospital is primarily responsible for managing the billing and financial aspects of patient care within the outpatient setting . This includes tasks like registering patients, verifying insurance, processing payments, and ensuring accurate and timely billing for services rendered. They also play a key role in maintaining patient records, resolving billing issues, and providing excellent customer service regarding billing inquiries. Preferred candidate profile : billing executive is primarily responsible for managing the entire billing process, ensuring accurate and timely invoices are generated and sent to clients, and payments are collected and tracked . They also handle customer inquiries, resolve billing discrepancies, and maintain detailed billing records.

Role & Responsibilities: Welcome patients and visitors at the front desk in a professional and warm manner Register patient details and schedule appointments using Hospital Management Software Manage incoming calls and direct them to relevant departments Maintain and update patient records Coordinate OPD/IPD communication and billing queries Ensure a clean and organized front desk area. Preferred candidate profile 0-5 years of experience in hospital front office or receptionist role Familiar with Hospital Management Software and MS Office Excellent communication skills in English and local language Polite, patient-friendly, and calm under pressure Female candidates preferred (open to diversity hiring)

Location - Thane City, Maharashtra Salary Range: INR 25,000 - INR 30,000 per month Job Summary: We are seeking a friendly, organized, and compassionate Office Administrator/ Client Administrator to join our team. The ideal candidate will be the first point of contact for our center, ensuring a warm and welcoming environment for children, parents, and visitors. This role requires excellent communication skills, multitasking abilities, and a passion for working in a child-centric, therapeutic setting. Key Responsibilities: Front Desk Operations: - Greet and assist children, parents, and visitors with a positive and professional attitude. - Manage incoming calls, emails, and inquiries, providing accurate information about our services. - Schedule and coordinate appointments for SLP, OT, and Behavioral Health sessions. - Maintain and update client records, ensuring confidentiality and accuracy. - Maintain inventory of office supplies and therapy materials. - Assist in organizing the center's activities. Customer Service: - Address concerns and queries from parents and caregivers with empathy and professionalism. - Build and maintain strong relationships with families, ensuring a positive experience at the center. Team Collaboration: - Work closely with therapists, counselors, and other staff to ensure smooth operations. - Assist in maintaining a clean, safe, and child-friendly environment. Qualifications & Experience: - Bachelors Degree. - Prior experience in a front desk or customer service role, in a hospital, healthcare or childcare setting. - Proficiency in Microsoft Office (Word, Excel) and basic computer skills. - Excellent verbal and written communication skills in English, Hindi and Marathi. - Strong organizational and multitasking abilities. - Compassionate, patient, and comfortable working with children with special needs. Working Hours: - Flexible hours as per business requirements. - Willingness to work occasional weekends or extended hours if needed.

BVG India Ltd. is looking for Clerk to join our dynamic team and embark on a rewarding career journey. Data Entry: Accurately enter and maintain data in databases, spreadsheets, and other record-keeping systems. File Management: Organize and maintain physical and electronic filing systems, ensuring documents are easily accessible and properly categorized. Correspondence Handling: Manage incoming and outgoing correspondence, including emails, letters, and phone calls. Redirect correspondence as necessary. Record Keeping: Maintain accurate and up-to-date records of transactions, interactions, and other relevant information. Customer Service: Assist customers or clients with inquiries. Provide information and direct them to the appropriate department or individual. Office Supplies Management: Monitor and replenish office supplies as needed. Ensure the availability of essential items for daily operations. Appointment Scheduling: Schedule appointments and meetings. Coordinate calendars for team members. Billing and Invoicing: Assist in basic billing and invoicing tasks. Ensure accuracy and adherence to established procedures. Assistance to Other Departments: Provide support to various departments as needed. Assist with administrative tasks and coordination of projects. Adherence to Policies: Ensure compliance with company policies and procedures in all aspects of clerical work.

BVG India Ltd. is looking for Clerk to join our dynamic team and embark on a rewarding career journey. Data Entry: Accurately enter and maintain data in databases, spreadsheets, and other record-keeping systems. File Management: Organize and maintain physical and electronic filing systems, ensuring documents are easily accessible and properly categorized. Correspondence Handling: Manage incoming and outgoing correspondence, including emails, letters, and phone calls. Redirect correspondence as necessary. Record Keeping: Maintain accurate and up-to-date records of transactions, interactions, and other relevant information. Customer Service: Assist customers or clients with inquiries. Provide information and direct them to the appropriate department or individual. Office Supplies Management: Monitor and replenish office supplies as needed. Ensure the availability of essential items for daily operations. Appointment Scheduling: Schedule appointments and meetings. Coordinate calendars for team members. Billing and Invoicing: Assist in basic billing and invoicing tasks. Ensure accuracy and adherence to established procedures. Assistance to Other Departments: Provide support to various departments as needed. Assist with administrative tasks and coordination of projects. Adherence to Policies: Ensure compliance with company policies and procedures in all aspects of clerical work.

Spa Specialists play a vital role in supporting spa operations and enhancing the overall guest experience. At our property, Spa Specialists are committed to delivering memorable and personalized servicefrom booking appointments and providing product information to handling transactions and creating a welcoming environment. This position is ideal for individuals passionate about wellness, hospitality, and guest care. Key Responsibilities Guest Services & Experience Greet guests warmly and professionally upon arrival at the spa. Schedule, confirm, and manage spa reservations using reservation software. Answer guest questions regarding spa services, products, and promotions. Promote spa treatments and retail products to enhance the guest experience. Process payments and handle point-of-sale transactions accurately and efficiently. Ensure all interactions contribute to a seamless and enjoyable guest journey. Operational Support Monitor the spa environment to ensure cleanliness, safety, and comfort for all guests. Assist in setting up and breaking down spa service areas as needed. Support spa therapists and team members with operational needs and guest requests. Maintain familiarity with spa menu offerings, retail inventory, and current promotions. Safety, Policies & Professionalism Uphold company policies, safety protocols, and quality standards at all times. Maintain a clean, professional appearance in uniform and grooming. Communicate clearly and professionally with guests and team members. Report any maintenance issues, safety hazards, or guest concerns promptly to management. Physical Requirements Ability to stand, walk, or sit for extended periods. Comfortable navigating sloping, uneven, or slippery surfaces. Capable of lifting, carrying, pushing, or pulling objects weighing up to 10 lbs. without assistance, and up to 25 lbs. with assistance. Must be able to bend, twist, reach overhead and below knees, and perform other physical tasks related to spa operations. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: None required; customer service experience is a plus. Supervisory Experience: Not required. License/Certification: Not required.