Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Customer Service Representative in our team, you will be responsible for conducting outbound calls to insurance companies to verify customer eligibility. Your tasks will include handling denial documentation and taking further necessary actions. You will also be making calls to insurance carriers based on client appointments. Your primary focus will be on completing assigned tasks and meeting targets with precision and efficiency according to client requirements. Collaboration is key in our team, and you will be expected to work cohesively with team members to achieve collective objectives. Maintaining daily logs of your activities is essential to track progress. Additionally, you will be involved in patient calling, provider outreach programs, and other related communication tasks. In case of any issues, timely escalation to seniors for resolution is crucial. This is a full-time, permanent position offering benefits such as health insurance and Provident Fund. The work schedule is during the day shift or morning shift, and there is a performance bonus incentive in place. Join us in this dynamic role where your communication skills and attention to detail will contribute to the smooth operations of our team.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
You will be the point of contact at the branch for client coordination, responsible for coordinating the flow of clients through the business. Your main focus will be on ensuring that all reception responsibilities are completed accurately, delivered with high quality, and in a timely manner to enhance customer satisfaction. Your responsibilities and duties will include appointment and resource scheduling, reconfirmation, cancellation, and rescheduling of appointments. You will also be expected to respond to client queries, guide them towards solutions, forward book clients" appointments, and ensure consumption. Capturing client details in the software and updating them when needed will be part of your routine tasks. Additionally, you will need to ensure that client forms are available at the front desk at the beginning of each day. Maintaining sellable and consumable products without any discrepancies, overseeing the register for petty cash and products, and upholding self-discipline, proper billing, and grooming standards are essential aspects of the role. The ideal candidate for this position is expected to be smart, quick, a multitasker, and flexible. Please note that candidates will undergo a training program lasting 30-45 days in Hyderabad at the company's Head Office, with all expenses covered by the company.,
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Goregaon, Mumbai (All Areas)
Work from Office
Make outbound/inbound calls, qualify leads, schedule appointments, update CRM, follow up with prospects, collaborate with sales/marketing teams, and meet daily call & conversion targets for interior design project lead generation. Required Candidate profile 4+ years in telecalling, preferably in services like architecture, real estate, interiors. Strong comm skills in English & Hindi, CRM proficiency,Familiarity with interior design/B2B sales preferred. Perks and benefits Direct mentoring from senior sales manager
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Pune
Work from Office
PDA E-Services Pvt Ltd is a dynamic and fast-growing Global Capability Centre (GCC) for Piccadilly Dental Alliance (PDA) , a leading dental healthcare organization based in the United States. Established in 2022, we offer comprehensive operational and administrative support to dental practices across the U.S., helping them deliver outstanding patient care. As PDAs exclusive India-based outsourcing partner, we are expanding rapidly with a strong focus on process excellence, quality service, and people development. As a Patient Engagement Specialist at PDA E-Services Pvt Ltd , you will play a vital role in supporting U.S.-based dental practices through high-quality virtual front-desk operations, patient communication, and administrative support. This position is part of our offshore healthcare operations team and requires professionals who are proactive, detail-oriented, and capable of delivering exceptional service during U.S. shift hours. What You'll Do: Handle inbound and outbound patient communication with professionalism and empathy. Schedule appointments for new and returning patients across multiple time zones. Assist patients with insurance-related queries and claims coordination. Provide accurate and timely responses to patient inquiries via phone, email, or chat. Maintain detailed records, logs, and patient data across systems and platforms. Share relevant information about practice services, procedures, and promotional offers. Maintain adherence to process standards and SLAs within a fast-paced environment. Communicate with clarity, patience, and attentiveness in a customer-first setting. What We're Looking For: 1 to 3 years experience in healthcare BPO, voice processes, or international customer support. Candidates with 2 to 3 years of international BPO experience will also be considered, especially if trained in voice processes. Excellent English communication (spoken & written). Comfortable working U.S. night shifts. Familiarity with dental/healthcare software (e.g., Dentrix, Open Dental) is a plus. Education: Graduate in any stream (B.Com / BBA / B.Sc / B.A. or equivalent preferred). Work Schedule: Shift: Fixed Night Shift (U.S. Hours) Timings: 8:00 PM to 5:00 AM IST Working Days: Monday to Friday Weekly Off: Saturday and Sunday Location: On-site Pune Benefits Offered: Fixed weekend off (Saturday & Sunday) Fast-paced career growth in the U.S. healthcare space Hands-on training in dental front-desk and communication protocols Professional growth and internal career advancement opportunities. Comfortable, collaborative, and inclusive work environment. Paid leaves and holiday benefits as per company policy. Apply Now and Join the New Era of Healthcare with Us!!!
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Pune
Work from Office
PDA E-Services Pvt Ltd is a dynamic and fast-growing Global Capability Centre (GCC) for Piccadilly Dental Alliance (PDA) , a leading dental healthcare organization based in the United States. Established in 2022, we offer comprehensive operational and administrative support to dental practices across the U.S., helping them deliver outstanding patient care. As PDAs exclusive India-based outsourcing partner, we are expanding rapidly with a strong focus on process excellence, quality service, and people development. As a Patient Engagement Specialist at PDA E-Services Pvt Ltd , you will play a vital role in supporting U.S.-based dental practices through high-quality virtual front-desk operations, patient communication, and administrative support. This position is part of our offshore healthcare operations team and requires professionals who are proactive, detail-oriented, and capable of delivering exceptional service during U.S. shift hours. What You'll Do: Handle inbound and outbound patient communication with professionalism and empathy. Schedule appointments for new and returning patients across multiple time zones. Assist patients with insurance-related queries and claims coordination. Provide accurate and timely responses to patient inquiries via phone, email, or chat. Maintain detailed records, logs, and patient data across systems and platforms. Share relevant information about practice services, procedures, and promotional offers. Maintain adherence to process standards and SLAs within a fast-paced environment. Communicate with clarity, patience, and attentiveness in a customer-first setting. What We're Looking For: 1 to 3 years experience in healthcare BPO, voice processes, or international customer support. Candidates with 2 to 3 years of international BPO experience will also be considered, especially if trained in voice processes. Excellent English communication (spoken & written). Comfortable working U.S. night shifts. Familiarity with dental/healthcare software (e.g., Dentrix, Open Dental) is a plus. Education: Graduate in any stream (B.Com / BBA / B.Sc / B.A. or equivalent preferred). Work Schedule: Shift: Fixed Night Shift (U.S. Hours) Timings: 8:00 PM to 5:00 AM IST Working Days: Monday to Friday Weekly Off: Saturday and Sunday Location: On-site Pune Benefits Offered: Fixed weekend off (Saturday & Sunday) Fast-paced career growth in the U.S. healthcare space Hands-on training in dental front-desk and communication protocols Professional growth and internal career advancement opportunities. Comfortable, collaborative, and inclusive work environment. Paid leaves and holiday benefits as per company policy. Apply Now and Join the New Era of Healthcare with Us!!!
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
punjab
On-site
As a Skin Care Specialist, you will be a licensed professional responsible for providing a range of beauty treatments to clients aimed at enhancing the health and appearance of their skin. Your primary duties will include conducting thorough skin analyses and consultations to assess clients" specific skin type and condition. Based on these evaluations, you will perform various skincare treatments such as facials, chemical peels, and microdermabrasion. In addition to these treatments, you will also be tasked with removing unwanted hair using methods like waxing, threading, or other hair removal techniques. An essential aspect of your role will involve educating clients on proper skincare practices and recommending suitable products for their at-home use. Ensuring a clean and hygienic work environment, as well as complying with safety standards, will be crucial elements of your daily routine. As a Skin Care Specialist, you will also manage client records, schedule appointments, and stay updated on the latest trends and techniques in skincare and beauty treatments. Your expertise will be utilized in various settings such as spas, salons, dermatology clinics, and beauty clinics, where you will offer services like facials, waxing, body treatments, and makeup application. This position is full-time and permanent, with a day shift schedule requiring in-person work. The application deadline for this role is 15/08/2025.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
deoghar, jharkhand
On-site
You will be responsible for Appointment Scheduling and Receptionist Duties. Your role will involve handling multiple phone lines with proficiency in Phone Etiquette. Knowledge of Medical Terminology and Medical Office operations is essential for this position. Excellent organizational and time-management skills are required to effectively manage patient records and handle confidential information. Strong interpersonal and communication skills will be beneficial in this role. The ideal candidate should have experience in Appointment Scheduling and Receptionist Duties, along with a good understanding of Phone Etiquette. Knowledge of Medical Terminology and Medical Office operations is a must. Possessing excellent organizational and time-management skills is crucial for effective patient record management and handling of confidential information. Strong interpersonal and communication skills are also necessary for this role. Qualifications: - Experience in Appointment Scheduling and Receptionist Duties - Proficiency in Phone Etiquette and handling multiple phone lines - Knowledge of Medical Terminology and Medical Office operations - Excellent organizational and time-management skills - Strong interpersonal and communication skills - Ability to manage patient records and handle confidential information - High school diploma or equivalent; additional certification in office administration or related field is a plus,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Customer Service representative, you will be responsible for greeting and welcoming showroom visitors in a professional and friendly manner. Your role will involve assisting customers with inquiries, providing information about products and services, and directing them to the appropriate department or personnel. Additionally, you will handle telephone calls by answering them promptly and professionally, transferring calls to relevant departments or individuals, and accurately taking and relaying messages. Appointment scheduling will also be a key aspect of your responsibilities, where you will schedule appointments for showroom visits, product demonstrations, and meetings. You will maintain an organized calendar and ensure that appointments are managed efficiently. Information management is another important task, which includes maintaining an up-to-date database of customer information and collecting customer feedback or complaints for further review. Administrative support duties will involve assisting in general administrative tasks such as data entry, filing, and photocopying. You will also coordinate with other departments to ensure smooth communication and collaboration. As part of maintaining the showroom's professional image, you will be responsible for ensuring the showroom reception area is clean, organized, and well-presented. This will include arranging promotional materials and brochures for display. In terms of security and access control, you will monitor access to the showroom, ensure that visitors sign in, and follow security procedures. Any security concerns or suspicious activities should be promptly reported to relevant personnel. This is a full-time position with benefits including Provident Fund and a yearly bonus. The work schedule is day shift, and the required experience is a total of 1 year.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You will be joining VR Revankar Hospital as Reception Staff, where your primary responsibility will be to provide a warm and professional welcome to patients, visitors, and staff. Your duties will include managing the front desk, handling phone calls, scheduling appointments, and ensuring a smooth check-in/check-out process for patients. It will be essential for you to maintain accurate patient records and coordinate with medical staff to ensure efficient patient flow. Additionally, you will be required to provide information about hospital services, keep the reception area clean and organized, and address patient concerns effectively. The ideal candidate for this role should have at least 1 year of work experience and be familiar with managing a front desk in a healthcare setting. You will need to possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. A flexible schedule, including day, morning, and rotational shifts, will be required for this full-time, permanent position. As part of our team, you will enjoy benefits such as a flexible schedule, health insurance, paid sick time, and Provident Fund. This position is based on-site at VR Revankar Hospital, where your dedication and friendly demeanor will contribute to ensuring a welcoming and efficient experience for all our patients.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
You will be joining Bakkuendo in New Delhi as a full-time Front Office Specialist. Your primary responsibilities will include maintaining phone etiquette, scheduling appointments, providing exceptional customer service, handling receptionist duties, and ensuring effective communication with both clients and team members. To excel in this role, you should possess excellent phone etiquette and communication skills, proficiency in appointment scheduling and customer service, as well as a strong grasp of receptionist duties. Your interpersonal and organizational skills will be crucial, along with the ability to multitask and prioritize tasks effectively. Previous experience in a similar role would be advantageous. In addition, you should have strong computer skills, be familiar with office equipment, and hold a high school diploma or equivalent. If you are looking to be part of a dynamic team in the realm of integrated IT architectures and tech support, this opportunity at Bakkuendo could be the perfect fit for you.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
As a Front Desk Executive, your primary responsibility is to report for duty on time according to the assigned shift. It is essential to maintain a neat appearance in the designated uniform upon arrival at the Reception area. Your initial task involves ensuring the cleanliness of the entire lobby and confirming the presence of all helpers. You are expected to be well-versed in your job responsibilities, as well as the hospital's vision, mission, and policies. Knowledge of all departments, including their locations and contact numbers, is crucial. Interacting with patients and visitors in a polite and courteous manner is vital, with a focus on listening attentively and handling inquiries tactfully. Guiding patients to the correct OPDs or departments, assisting with appointment scheduling, and arranging for wheelchair assistance when needed are part of your duties. Special attention must be given to senior citizens by providing dedicated support. Understanding billing details, tariff rates, and addressing patient complaints professionally are integral aspects of your role. Daily OP rounds and periodic IP rounds are essential tasks to be performed. Distributing feedback forms to patients and ensuring their submission for review is part of the feedback process. Familiarity with health check-up schemes and effectively communicating them to patients is required. Answering phone calls courteously and promptly directing them to the relevant departments is crucial. Maintaining a positive working relationship with staff from other departments is key to ensuring efficient operations. This full-time position offers benefits such as Provident Fund and involves working in various shifts including day, evening, morning, night, and rotational shifts. Ideally, candidates should have at least 1 year of relevant work experience. The work location is on-site.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
chandigarh
On-site
You will be working as a Personal Secretary to support a high-performing Realtor in real estate administration, sales coordination, and personal-level assistance. The ideal candidate for this role should possess strong organizational skills, proactive approach, and the ability to manage both business and personal tasks with professionalism and confidentiality. Your responsibilities will include providing administrative support for real estate tasks, assisting in real estate sales activities, managing the Realtor's schedule, appointments, and travel arrangements, ensuring confidentiality in all matters, and offering companionship during events, social gatherings, or travel. This position requires you to work full-time in a permanent capacity. Individuals with a background as Models, Cabin Crew, or Spa Therapists are preferred. The work schedule includes night shifts and rotational shifts, with a performance bonus offered. The work location will be in person. If you are someone who thrives in a dynamic and fast-paced environment, excels in multitasking and managing diverse responsibilities, and values discretion and professionalism in all interactions, then this role could be a great fit for you.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
indore, madhya pradesh
On-site
You will be working as a Front Office Assistant at TaxLawIndia LLP, a well-known tax consultancy firm based in Indore. Your main responsibilities will include managing daily administrative tasks, such as appointment scheduling, answering phone calls, and providing clerical support. Additionally, you will be expected to greet and assist visitors, handle inquiries, and ensure the smooth operation of the front desk. To excel in this role, you should possess strong interpersonal skills and excellent phone etiquette. Proficiency in appointment scheduling and administrative assistance is crucial, along with competent general clerical skills. Excellent written and verbal communication skills are a must, as well as the ability to multitask and work efficiently in a fast-paced environment. Previous experience in a similar role would be advantageous, and a diploma or degree in Office Administration or any graduate degree is preferred. If you are looking for an opportunity to showcase your skills in a dynamic work environment and contribute to the success of a leading tax consultancy firm, this role could be the perfect fit for you.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As an Executive Assistant to the Principal, your primary role will involve providing efficient administrative and secretarial support. You will be responsible for managing the Principal's schedule, handling incoming calls, and coordinating meetings with staff and parents. Additionally, you will be required to prepare meeting minutes, organize appointments, and assist in managing the Principal's correspondence. Your duties will include screening and directing phone calls and emails on behalf of the Principal, ensuring that only relevant and important calls are transferred. You will also be tasked with maintaining an up-to-date diary, scheduling events and appointments, and providing necessary documentation and support for meetings. Furthermore, you will be responsible for managing the Principal's filing system, handling mail correspondence, and producing required documentation within tight deadlines. Your role will also involve assisting the Human Resources department and contributing to the overall administrative efficiency of the school. The ideal candidate for this position should have a minimum of 2 years of experience in administration or a schooling environment. In return, you will receive benefits such as Employee State Insurance, Provident Fund, and training opportunities. This is a full-time position that requires your presence on-site at the school's location.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
kolkata, west bengal
On-site
As a part of this role, your day-to-day responsibilities will include making outbound calls to potential and existing customers to promote products and services and gather feedback. Additionally, you will be expected to build rapport with customers by understanding their needs and effectively addressing their inquiries. You will play a key role in lead generation by identifying and qualifying leads for the sales team through conversations with customers. Scheduled follow-up calls will be conducted by you to maintain customer interest and ensure satisfaction. Updating customer information and call details in the CRM system will also be a part of your duties. Furthermore, you will be responsible for setting up appointments or meetings for the sales team with interested customers. Gathering and recording customer feedback to help improve products and services is another crucial aspect of this role. Adherence to calling scripts while also adapting to spontaneous conversations as needed is essential. In addition to the above responsibilities, it is expected that you possess strong communication skills with a clear and confident phone presence. Your ability to engage and persuade customers will be key in this role. Basic computer skills and familiarity with CRM software are required. Enthusiasm, self-motivation, and a willingness to learn are qualities that will help you excel in this position. While previous experience in tele-calling or customer service is a plus, it is not a mandatory requirement.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a junior Front Desk Executive at Career Craft Consultants India Pvt Ltd in Ahmedabad, you will play a crucial role in managing front desk operations efficiently. Your background in the aviation, hospitality, or study abroad industry will be highly valued as you create a welcoming environment for visitors. Your primary responsibility will be to ensure a high standard of customer service through effective communication and hospitality management procedures. You will be expected to greet and welcome visitors warmly, direct them to the appropriate person or office, and handle incoming phone calls with professionalism. Your ability to handle appointment scheduling with precision and organization will be essential in maintaining efficient daily operations. Basic computer skills are necessary to manage databases and communication tools effectively. In addition to your administrative tasks, you will assist in preparing client presentations and documentation for meetings and seminars. It is crucial to maintain a tidy and presentable front desk area, equipped with all necessary stationery and materials. Your strong communication and interpersonal skills will help create a welcoming atmosphere for visitors and clients. The ideal candidate for this role should have a professional demeanor, the ability to multitask and prioritize tasks in a dynamic environment, and exhibit a high level of organization. If you are looking to utilize your skills in front desk operations within the hospitality industry and make a positive impact, we encourage you to apply for this position with Career Craft Consultants India Pvt Ltd.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
The Customer Service Executive - International Voice Process position at Yogesher in Jhandewalan, New Delhi involves providing exceptional customer service to patients within the healthcare system. As a Contact Centre Executive, your role will include handling inbound and outbound calls, addressing patient inquiries related to services, appointments, insurance, and billing, as well as assisting with appointment scheduling and resolving patient concerns with professionalism and empathy. Your responsibilities will also entail maintaining accurate records of patient interactions, staying updated on healthcare policies and compliance regulations, collaborating with other departments for a seamless patient experience, and participating in training sessions for ongoing professional development. To qualify for this position, you should have a high school diploma or equivalent, with an associate's or bachelor's degree being preferred. Previous experience in a contact center or customer service role, particularly within the healthcare industry, is desirable. Strong communication skills, empathy, and proficiency in CRM software and Microsoft Office Suite are essential for success in this role. Yogesher offers a competitive salary, paid time off and holidays, as well as opportunities for professional growth and advancement. If you are motivated, empathetic, and possess the necessary qualifications, we encourage you to apply by submitting your resume and a cover letter to hr@yogesher.com or by contacting 9310472822. Join our team at Yogesher to make a difference in healthcare and contribute to providing exceptional patient care. #CustomerSupport #HealthcareJobs #VoiceProcess #NowHiring,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
Ekaani is a premium home dcor and gifting brand known for its quality and aesthetics. With a focus on luxury tableware, bespoke wedding collections, and corporate gifting solutions, Ekaani has set new standards in celebrations and sophisticated living. As part of our mission to engage with high-value clients such as corporates, luxury planners, and high-net-worth individuals (HNIs), we are seeking a Telecaller to join our Business Development team. Your role will involve proactively reaching out to decision-makers, introducing Ekaani's offerings, generating interest, and scheduling appointments. You will be responsible for maintaining a call log, updating the CRM, and collaborating with other teams to enhance outreach strategies. Handling client queries and upholding the brand's professionalism will also be key aspects of your responsibilities. We are looking for a candidate with at least 1-3 years of experience in telecalling, inside sales, or client servicing, preferably within a premium/luxury brand, hospitality, or corporate gifting sector. Proficiency in English and Hindi, both spoken and written, is essential. A confident and persuasive telephone manner, along with self-motivation and target-driven approach, are qualities we value. Familiarity with CRM tools and appointment scheduling will be advantageous. Joining Ekaani means becoming part of a creative brand that is reshaping modern Indian luxury. You will have the opportunity to engage with high-profile clients, participate in upscale sales cycles, and work alongside a passionate team dedicated to design, craft, and relationship-building.,
Posted 2 weeks ago
2.0 - 5.0 years
1 - 1 Lacs
Ahmedabad
Work from Office
Job Title: Receptionist Location: Vaishnov Devi Circle, SG-Highway Department: Administration Reports To: HR Manager Job Summary: We are seeking a professional, friendly, and organized Receptionist to manage our front desk operations and be the first point of contact for visitors and clients. The ideal candidate will handle administrative support tasks, ensure a smooth flow of communication, and maintain a welcoming and efficient reception area. Key Responsibilities: Greet and welcome guests, clients, and employees with a positive and helpful attitude. Manage the front desk including answering and redirecting phone calls professionally. Handle incoming and outgoing mail, couriers, and deliveries. Maintain visitor logs and issue visitor passes. Schedule appointments and manage meeting room bookings. Provide basic administrative support such as filing, photocopying, and data entry. Keep the reception area clean, organized, and presentable at all times. Monitor and manage office supplies related to the front desk area. Assist HR/Admin team with documentation or onboarding formalities as required. Respond to inquiries in-person, over the phone, or via email promptly and professionally. Qualifications & Skills: High school diploma or equivalent; additional certification in Office Management is a plus. Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in MS Office (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and demeanor. Ability to remain calm and courteous under pressure. Working Hours: [Insert Days & Time e.g., Monday to Saturday, 10:00 AM – 7:00 PM]
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Kozhikode, Kerala, India
On-site
Role Responsibilities: Greet and assist visitors, manage incoming calls, and maintain reception decorum. Schedule and confirm appointments, meetings, and events for staff and management. Handle mail, inquiries, copying, scanning, and filing of documents efficiently. Monitor office supplies and perform other administrative support tasks as needed. Job Requirements: Graduate degree in any discipline. Strong interpersonal and communication skills. Ability to multitask and manage front-desk operations professionally. Prior experience in administrative or front-office roles preferred.
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Kolhapur, Maharashtra, India
On-site
Role Responsibilities: Support clinic operations by performing routine administrative tasks. Register patients and manage documentation flow efficiently. Coordinate and schedule patient appointments accurately. Maintain confidential and accurate patient records. Job Requirements: Graduate degree in any discipline. Experience in hospital or clinical administration preferred. Strong organizational and communication skills. Ability to handle confidential information with discretion.
Posted 2 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Aster Medcity is looking for Associate - Outpatient Services to join our dynamic team and embark on a rewarding career journey. As an Associate in Outpatient Services, your primary responsibility is to ensure the smooth operation and efficient delivery of healthcare services in an outpatient setting. You will work closely with patients, healthcare professionals, and administrative staff to coordinate appointments, manage patient flow, and provide excellent customer service. Your role will involve both administrative and patient care tasks. Key Responsibilities: Appointment Scheduling: Coordinate and schedule appointments for patients, ensuring optimal utilization of available resources and healthcare providers schedules. Manage appointment calendars, handle rescheduling requests, and ensure timely communication with patients regarding their appointments. Patient Check-In and Registration: Greet patients, verify their demographic and insurance information, and assist them with the check-in process. Collect necessary paperwork, consent forms, and medical history, ensuring accuracy and completeness. Enter patient information into the electronic medical record (EMR) system. Patient Flow Management: Monitor and manage patient flow within the outpatient facility, ensuring efficient movement and minimizing wait times. Coordinate with healthcare providers, nurses, and other staff to optimize patient scheduling and minimize disruptions. Insurance Verification and Billing: Verify patients insurance coverage and obtain necessary authorizations for services. Assist patients in understanding their insurance benefits, coverage limitations, and financial responsibilities. Coordinate with billing and finance departments to ensure accurate and timely submission of claims. Patient Education and Support: Provide basic information to patients regarding their appointment, procedures, and any pre-visit instructions. Answer patient inquiries, address concerns, and provide assistance as needed. Offer guidance on available support services, resources, and patient education materials. Electronic Medical Record (EMR) Management: Accurately document patient information, encounters, and clinical data in the EMR system. Ensure compliance with documentation standards and legal requirements. Retrieve and update patient records as necessary. Collaboration and Communication: Collaborate with healthcare providers, nurses, and other staff members to ensure coordinated and seamless care for patients. Communicate effectively with patients, families, and external stakeholders to address inquiries, relay important information, and facilitate referrals or follow-up care. Quality Improvement and Compliance: Contribute to quality improvement initiatives within the outpatient services department. Participate in audits, monitor performance metrics, and identify opportunities for process optimization. Adhere to regulatory and compliance guidelines, including patient privacy and confidentiality.
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
thanjavur, tamil nadu
On-site
As a member of our team, you will be responsible for assessing incoming leads from various sources such as the website, social media, ads, cold calls, and emails. Your primary task will include making the initial contact with prospects through calls, emails, or chat. You will be required to provide basic information about our products or services to generate interest among potential customers. In addition, your role will involve coordinating and booking appointments between interested prospects and the sales/demo team. This is a full-time position with benefits including Provident Fund. The work schedule is during the day shift, and the work location is in person. If you are passionate about engaging with potential customers, initiating conversations, and facilitating the sales process, we encourage you to apply for this exciting opportunity!,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
As a Front Desk Specialist, you will play a crucial role as the initial point of contact for clients, visitors, and employees. Your primary responsibility will be to ensure a welcoming and efficient environment by managing all front desk operations and delivering exceptional customer service. Handling incoming inquiries, scheduling appointments, and facilitating internal communication within the company are key aspects of your role. Your ability to multitask, maintain professionalism, and execute organizational tasks with precision will greatly contribute to the smooth operation of our front office. If you excel in dynamic environments and possess excellent interpersonal skills, this opportunity could be perfect for you. Responsibilities - Greet and welcome visitors in a friendly and professional manner. - Manage incoming phone calls and direct them to the appropriate departments. - Maintain a neat and organized front desk reception area. - Assist in scheduling and confirming appointments for clients and staff. - Handle daily mail tasks, including sorting, distributing, and processing shipments. - Monitor and manage office supply inventory to ensure availability. - Provide accurate information and directions to inquiries and visitors. - Coordinate with staff to address visitors" specific needs or requests. - Manage the appointment booking software and update records diligently. - Prepare and file documents while maintaining confidentiality and security. - Facilitate communication and collaboration across various departments. - Address immediate facility issues by liaising with the maintenance team. Requirements - High school diploma or equivalent; additional education is a plus. - Proven experience as a receptionist or in a similar customer service role. - Strong verbal and written communication skills are essential for the position. - Proficiency in using MS Office Suite, particularly Word and Excel. - Excellent organizational skills and efficient multitasking abilities. - Exceptional interpersonal skills with a friendly and approachable demeanor. - Ability to handle sensitive and confidential information with discretion. - Availability to work flexible hours, including some evenings and weekends. - Demonstrated problem-solving skills to address visitors" and employees" needs. Role Level: Mid-Level Work Type: Full-Time Country: India City: Delhi Company Website: [Company Website](https://www.talentmate.com) Job Function: Hospitality & Guest Services Company Industry/Sector: Recruitment & Staffing About The Company The TALENTMATE Portal is designed to streamline the recruitment process by bringing together professionals seeking employment opportunities and employers looking to hire. Whether you are searching for your next job or seeking potential employers, TALENTMATE is here to assist you in your professional journey.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Patient Services Representative, you will play a crucial role as the initial point of contact for patients in a dynamic medical environment. Your primary duties will involve greeting patients warmly, managing their check-in and check-out procedures, scheduling appointments efficiently, and addressing their inquiries about services, procedures, and insurance details. Your meticulous attention to detail will be instrumental in maintaining accurate patient records in the electronic health record system, ensuring seamless operations at our dental or medical office. Additionally, you will be responsible for assisting with billing inquiries, coordinating with insurance companies for claims processing, and providing general administrative support such as filing, data entry, and managing office supplies. Compliance with all health regulations and maintaining patient confidentiality are paramount in this role to uphold the highest standards of care and professionalism. The ideal candidate for this position should have previous experience in a dental or medical office setting, preferably with a good understanding of medical terminology. Strong organizational skills and the ability to manage multiple tasks with precision are essential to excel in this role. Effective communication skills are crucial for professional interactions with patients and colleagues, while proficiency in using office equipment and relevant software applications for medical administrative support is a definite advantage. Collaboration within a team environment and a positive attitude are highly valued qualities for this role. This is a full-time position with a contractual agreement, with an expectation of working 40 hours per week. The benefits include dental insurance, health insurance, paid time off, and vision insurance. The work schedule consists of 8-hour shifts during the day from Monday to Friday, and the work location is in-person to ensure efficient patient care delivery.,
Posted 2 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough