7 Applications Support Jobs

Job Description :We are looking for a TechOps Engineer with 6 to 10 years of experience in Java Application Support for enterprise products. The ideal candidate will have strong technical skills, excellent communication abilities, and experience in providing L3 support. Key Responsibilities :- Provide L3 support for enterprise-level Java applications. - Troubleshoot and resolve issues related to application performance, errors, and bugs. - Collaborate with development and QA teams to ensure seamless application performance. - Manage and support data transfer protocols (FTP, FTPS, SFTP) and PGP encryption. - Monitor and maintain application servers (JBoss, Apache) and databases (Oracle). Required Skills and Experience :- 6-10 years of experience in Application Support (L3) for enterprise products.- Strong knowledge of Java, SQL, and Linux/Unix.- Experience with tools like GIT, IntelliJ, JIRA, Zendesk, Bitbucket, and Jenkins.- Hands-on experience with JSP, CSS, XML, HTML, and AngularJS. - Expertise in managing JBoss Application Server, Apache, and Oracle databases.- Strong troubleshooting skills for FTP setup, support, and data transfer issues.- Excellent written and verbal communication skills

The Role Application consultant for BFSI Sector having extensive understanding and experience in Core Banking Solutions architecture and Build & propose solutions, Create delivery plan for Java/Flex cube based applications Design and implement solutions for application support model and analyse bugs/develop fixes for Core Banking Solution and NON Core Banking Solution applications Are you ready to take your leadership skills to the next level and make a significant impact through technological innovation and service delivery excellence? As a Squad Leader, you'll drive a team of highly skilled and motivated professionals, entrusted with delivering state-of-the-art solutions and pioneering initiatives that will chart the future of Kyndryl. Your role as a Squad Leader extends beyond traditional leadership. You'll be the go-to-expert in your technology and service domain guiding, motivating, and mentoring your squad to ensure the seamless delivery of services and initiatives. Collaborating closely with cross-functional teams is paramount to achieving our business objectives and transforming requirements into strategic opportunities. You will be at the forefront of service quality dedicated to ensuring that your team not only meets but exceeds customer expectations while adhering to relevant Service Level Agreements (SLAs). Managing escalations, engaging with customers, optimizing workflows and priorities, and efficiently handling backlogs will be second nature to you. Youll run Agile ceremonies driving improvement in our delivery processes. Your determination to enhance squad outcomes is the catalyst for success. As a Squad Leader, you'll be the bridge between business requirements and innovative solutions. Through close collaboration with stakeholders, you'll gain profound insights into their needs and translate them into strategies that push the boundaries of what's achievable. You will be the champion for continuous improvement, and your end-to-end ownership of your technology and service domain will empower you to transform business requirements into the opportunities that drives Kyndryl forward. This role is instrumental in how we deliver exceptional services to our customers building their trust and confidence in our capabilities. Your work will not only impact the way we do business but also redefine how we deliver excellence in technology services. If you're ready to lead from the front, drive innovation, and shape the future of technology service delivery, this role is your gateway to a rewarding and impactful career journey with us. Key Responsibilities Core Banking Application Support: Provide level 3 support for core banking applications, including troubleshooting, issue resolution, and root cause analysis. Mobile Banking Application Support: Support mobile banking applications, ensuring seamless customer experience and resolving technical issues. Net Banking Application Support: Provide support for net banking applications, ensuring secure and reliable online banking services. Support for Other Banking Applications: Provide support for other banking applications, including payment gateways, ATM/POS systems, and risk management systems. Technical Expertise: Serve as a technical expert for banking applications, providing guidance and advice to clients and internal teams. IT Service Management: Collaborate with clients to implement IT service management best practices, including incident, problem, and change management. Banking Systems Knowledge: Demonstrate in-depth knowledge of banking systems, including core banking, payments, and risk management. Client Relationship Management: Develop and maintain strong relationships with clients, ensuring high levels of customer satisfaction. Team Leadership: Lead and mentor junior team members, providing guidance and support to ensure successful project delivery.

The Role Application consultant for BFSI Sector having extensive understanding and experience in Core Banking Solutions architecture and Build & propose solutions, Create delivery plan for Java/Flex cube based applications Design and implement solutions for application support model and analyse bugs/develop fixes for Core Banking Solution and NON Core Banking Solution applications Are you ready to take your leadership skills to the next level and make a significant impact through technological innovation and service delivery excellence? As a Squad Leader, you'll drive a team of highly skilled and motivated professionals, entrusted with delivering state-of-the-art solutions and pioneering initiatives that will chart the future of Kyndryl. Your role as a Squad Leader extends beyond traditional leadership. You'll be the go-to-expert in your technology and service domain guiding, motivating, and mentoring your squad to ensure the seamless delivery of services and initiatives. Collaborating closely with cross-functional teams is paramount to achieving our business objectives and transforming requirements into strategic opportunities. You will be at the forefront of service quality dedicated to ensuring that your team not only meets but exceeds customer expectations while adhering to relevant Service Level Agreements (SLAs). Managing escalations, engaging with customers, optimizing workflows and priorities, and efficiently handling backlogs will be second nature to you. Youll run Agile ceremonies driving improvement in our delivery processes. Your determination to enhance squad outcomes is the catalyst for success. As a Squad Leader, you'll be the bridge between business requirements and innovative solutions. Through close collaboration with stakeholders, you'll gain profound insights into their needs and translate them into strategies that push the boundaries of what's achievable. You will be the champion for continuous improvement, and your end-to-end ownership of your technology and service domain will empower you to transform business requirements into the opportunities that drives Kyndryl forward. This role is instrumental in how we deliver exceptional services to our customers building their trust and confidence in our capabilities. Your work will not only impact the way we do business but also redefine how we deliver excellence in technology services. If you're ready to lead from the front, drive innovation, and shape the future of technology service delivery, this role is your gateway to a rewarding and impactful career journey with us. Key Responsibilities Core Banking Application Support: Provide level 3 support for core banking applications, including troubleshooting, issue resolution, and root cause analysis. Mobile Banking Application Support: Support mobile banking applications, ensuring seamless customer experience and resolving technical issues. Net Banking Application Support: Provide support for net banking applications, ensuring secure and reliable online banking services. Support for Other Banking Applications: Provide support for other banking applications, including payment gateways, ATM/POS systems, and risk management systems. Technical Expertise: Serve as a technical expert for banking applications, providing guidance and advice to clients and internal teams. IT Service Management: Collaborate with clients to implement IT service management best practices, including incident, problem, and change management. Banking Systems Knowledge: Demonstrate in-depth knowledge of banking systems, including core banking, payments, and risk management. Client Relationship Management: Develop and maintain strong relationships with clients, ensuring high levels of customer satisfaction. Team Leadership: Lead and mentor junior team members, providing guidance and support to ensure successful project delivery. Who You Are Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Skills and Experience 18+ years of experience in BFSI Sector. Demonstrated ability to lead and manage a team of professionals, providing guidance, mentorship, and fostering a collaborative work environment Technical knowledge and expertise in the given technology/service domain Proven ability to think strategically, analyse complex challenges, and develop innovative solutions that align with business objectives Effective problem-solving skills to address issues and optimize with smarter way of working Education: BE/BTechMCA Certification: Industry leading software development certification Preferred Skills and Experience Bachelor's degree in business, finance, or a related technical field Six Sigma, PMP, CSM and/or other relative certifications

Greetings from BCforward INDIA TECHNOLOGIES PRIVATE LIMITED. Contract To Hire(C2H) Role Location: Hyderabad Payroll: BCforward Work Mode: Hybrid JD Applications Support - Advanced Tech stack , Production experience , deployment , maintenance , SRDR, patching , service now , Play book , L2 support activity ,( banking telecom and healthcare ) Change management and incident handling , application level support , Splunk, Dynatrace, mainframe, IT protocols , UNIX and scripts , DM , sql quires , Network , Alerting system service now , chain sequence , IT infra management , support engineers Production support management , L2 support , change management , incident management , certificate renewal , functional ID renewal, isolation test , SRDR, patching ( OS , DB and maintained activity in production, customer facing , Understand the activity, criticality , impact Please share your Updated Resume, PAN card soft copy, Passport size Photo & UAN History. Interested applicants can share updated resume to g.sreekanth@bcforward.com Note: Looking for Immediate to 30-Days joiners at most. All the best

We are seeking a highly skilled and motivated Java L1 and L2 Support Engineer to join our team. The ideal candidate will have 4+ years of experience in Java-based application support, with a strong understanding of application troubleshooting, issue resolution, and client communication. This is an exciting opportunity to work with cutting-edge technologies and enhance the overall support experience for our clients. Responsibilities : - Provide L1 (Level 1) and L2 (Level 2) support for Java-based applications and systems. - Diagnose and resolve issues related to Java applications, databases, and infrastructure. - Perform root cause analysis for production issues and provide quick resolution. - Work closely with developers, business analysts, and product owners to understand and address customer requirements and technical challenges. - Handle incident management, problem resolution, and escalation procedures for critical production issues. - Monitor and troubleshoot Java-based applications in production environments. - Analyze logs, server performance metrics, and other diagnostic information to identify and resolve issues. - Implement patches and upgrades to Java applications and support the deployment of new releases. - Participate in regular system checks and proactive issue detection. - Collaborate with the development team to suggest performance improvements and system optimizations. - Provide support in maintaining and troubleshooting application servers (e.g., Tomcat, WebLogic, WebSphere, etc.). - Document detailed resolutions, workarounds, and known issues in the knowledge base. - On-call support for critical production issues (if required). - Assist in client communication for technical troubleshooting and updates. Requirements : Experience : 4+ years of experience in Java development and support, with proven expertise in L1/L2 production support. Technical Skills : - Strong experience in Java (Core Java, J2EE). - Experience with web frameworks like Spring, Hibernate. - Familiarity with application servers (e.g., Tomcat, WebLogic, WebSphere). - Knowledge of RESTful APIs and SOAP web services. - Proficiency in SQL and experience working with databases (e.g., MySQL, Oracle, SQL Server). - Hands-on experience in debugging and troubleshooting Java-based applications. - Familiarity with CI/CD pipelines and tools (e.g., Jenkins, Git). - Exposure to cloud platforms like AWS, Azure, or GCP (optional but preferred). - Experience with logging frameworks (e.g., Log4J, SLF4J). - Problem Solving : Strong analytical and troubleshooting skills to quickly identify root causes of production issues. - Communication : Excellent verbal and written communication skills for client interaction and technical documentation. - Collaboration : Ability to work effectively with cross-functional teams and stakeholders. - Tools : Familiarity with ticketing systems (e.g., Jira, ServiceNow), monitoring tools (e.g., Nagios, New Relic, Splunk). - Certifications : Relevant certifications (e.g., Java, ITIL, or related) are a plus. Preferred Skills : - Experience in Agile methodologies. - Experience in performance tuning and optimization of Java applications. - Knowledge of containerization technologies like Docker or Kubernetes. - Understanding of DevOps practices and infrastructure automation.

Job Description: Deployment of products listed in product catalogue. Deployment of applications within agreed time, cost and quality requirements Reduction in cost through the efficient use of IT. Achievement of Customer Satisfaction targets Achievement of business strategy goals/measures Manage budget to actual Strategy: Supports the deployment of strategic IT Product. Supports the consolidation of local IT applications in line with the global strategy. Build strong working relationships with the Country Management teams. Build working relationships with the Regional and Global Product Management teams. Contribution to improving the country business unit P&L through effective usage of IT services and solutions. Management, support and development of local applications and solutions throughout their life cycle. Manage deployment implementation of regional WMS products and their support. Budget management Applications Support and Development. SkliisSets: Excellent Product Management Skills Project Management Skills Strategic thinker Strong Analytical skills Commercial Awareness Effective communication skills interpersonal understanding Ability to influence and negotiate Customer orientated Achievement drive and initiative Strong business commercial acumen Business and market know-how Product and process know-how Budgeting and cost controlling skills Experience: Minimum 5-6 years experience within IT Minimum 3-4 years experience in product management WMS Minimum 1-2 years working experience of Reporting & BI tools (Cognos, Crystal Reports) Minimum 2-3 years experience in managing a team

Application Support Administrator Salesforce (P2) UKG is seeking an application support administrator for Salesforce application to join our dynamic Digital team to play a key role in supporting our enterprise systems landscape. These critical business systems are utilized across UKGs business teams, spanning from Sales to Customer Experience, and include some customer-facing solutions as well. This role is responsible for triaging user-reported system issues, executing persona-based access requests, delivering on service catalog offerings, and implementing operational system changes/configurations. This role requires collaboration with cross-functional teams to ensure high-quality and timely resolution of issues and requests as well as identifying opportunities for improvement of our user experience. Qualified candidates must possess experience supporting critical business systems, attention to detail, good communication, problem-solving skills and self-motivation. Responsibilities: Production Support: Provide technical assistance for incoming queries and issues reporting by business users. Incident Resolution: Diagnose, troubleshoot, and resolve production issues, in a timely manner and with quality, minimizing system downtime. Triage and escalate issues to Solution Engineers as needed. Service Catalog: Deliver services offered through our catalog of standard requests, including data updates and user access. Users Management: User Account Management: Create, modify, and deactivate user accounts ensuring that all accounts are set up with the correct roles, profiles, and permissions. Access Control: Assign and manage user roles, profiles, and permission sets in accordance with the organization's security policies and user needs. Onboarding/Offboarding: Facilitate the onboarding process by ensuring timely setup of new user accounts and access. Manage offboarding by promptly deactivating user accounts and revoking access. Role-Based Access: Implement and maintain role-based access controls, ensuring that users have access to only the information and tools necessary for their role. Data Management: Assist with data imports, updates, data integrity checks, and other data-related issues. Collaboration: Work closely with business users, Solution Engineers and other technical teams across geographies to resolve issues and implement improvements. Documentation: Create and maintain documentation related to systems support processes, known issues, and knowledge articles. Continuous Improvement: Identify opportunities to improve the user experience and/or operational efficiencies. User Training: Provide guidance and training to end-users to ensure proper usage and adherence to best practices. Minimum Qualifications: Bachelors degree in Computer Science, Information Systems, Engineering, or equivalent practical experience. 1-2 years of experience in Salesforce administration or systems support roles, preferably in a production environment. Salesforce Administrator certification required Experience in Salesforce administration, configuration, and user management. Strong troubleshooting and problem-solving skills. Strong organizational and problem-solving skills, eagerness to learn and attention to detail. Strong communication and interpersonal skills, with the ability to work effectively with all levels of management Excellent writing skills with the ability to clearly document issue details and resolutions. Strong sense of urgency, sense of ownership and integrity Strong attention to detail and technical acumen Ability to work independently and within a team environment. Ability to manage multiple tasks and prioritize effectively under pressure. Preferred Qualifications: Familiarity with Salesforce workflows, process automation, and reporting tools. Familiarity with ServiceNow or a similar ITSM tool Experience with Salesforce licensing model and audit protocols Experience with Salesforce data loader tools Familiarity with DevOps tools Familiarity with Agile practices Commitment to continuous learning and professional development