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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

Qualcomm India Private Limited is seeking a Software Engineer with expertise in Windows Boot flow, Windows OS internals, Windows Driver programming, ARM Processor architecture, and more. As a part of our Engineering Group, you will be responsible for developing and debugging Windows Device drivers using tools like WinDbg and JTAG. Additionally, you will work on PC software such as System BIOS, UEFI, ACPI, Drivers, and Applications. The ideal candidate should have a strong understanding of Embedded OS, including Kernel architecture, OS services, memory management, multi-core, multi-threading, and crash debugging. You should also be proficient in OS/system performance profiling and optimization techniques. Experience with Qcom chipsets and Windows platform development is a plus. Minimum qualifications for this position include a Bachelor's degree, Master's degree, or PhD in Engineering, Information Systems, Computer Science, or related fields. You should have 2+ years of experience in Software Engineering and a solid background in programming languages like C, C++, Java, or Python. Effective communication and negotiation skills are essential for this role, as you will collaborate cross-functionally within the organization. Qualcomm is an equal opportunity employer committed to providing reasonable accommodations for individuals with disabilities during the application and hiring process. If you are interested in this exciting opportunity, please reach out to Qualcomm Careers for more information.,

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a crucial role in providing proactive support to clients, ensuring the operational efficiency of their IT infrastructure and systems. Your primary responsibility will be to identify, investigate, and resolve technical incidents and problems, ensuring that service levels are upheld and restored promptly. In this entry-level engineering position, you will focus on first-line support for standard and low complexity incidents across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Your role will involve monitoring client infrastructure, identifying issues before they escalate, and resolving incidents efficiently to meet service level agreements. Key Responsibilities: - Monitoring client infrastructure and solutions. - Identifying problems and errors proactively. - Investigating and resolving first-line incidents. - Providing telephonic or chat support to clients. - Scheduling maintenance activities for patching and configuration changes. - Collaborating with team members to ensure service continuity. - Reporting and escalating incidents as necessary. - Updating knowledge articles and identifying opportunities for process improvement. - Supporting project work and disaster recovery functions as required. To excel in this role, you should possess strong communication skills, the ability to work effectively in diverse environments, and a proactive approach to problem-solving. You will be expected to maintain a positive attitude, work well under pressure, and prioritize client satisfaction in all interactions. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent work experience. - Relevant certifications such as CCNA, Microsoft Certified, AWS Certified, etc., are advantageous. - Basic knowledge of ITIL processes and IT management concepts. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, and systems administration. - Familiarity with management agents, redundancy concepts, and products in the supported technical domains. - Basic knowledge of ITIL processes and frameworks. This is an on-site working position, and NTT DATA is an Equal Opportunity Employer dedicated to fostering diversity and inclusion in the workplace. Join us to continue growing your career, expanding your skills, and making a difference in the world of technology.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

You are a Senior SAP CPQ Developer at T-Systems ICT India Pvt. Ltd. located in Pune, with the option for partial remote work. Your role involves designing, developing, and implementing SAP CPQ solutions. You will engage in programming, software development, integrating SAP products, and optimizing business processes. Collaboration with cross-functional teams to maintain quality and performance standards is crucial for success in this position. Your responsibilities include leveraging expertise in Business Process optimization and mapping, proficiency in Software Development and Programming, experience with Integration of systems and applications, strong knowledge of SAP Products and solutions, and possessing strong analytical and problem-solving skills. Additionally, your excellent communication and teamwork capabilities will be valuable in this role. As a Senior SAP CPQ Developer, you should be able to work effectively in a hybrid environment, balancing in-office and remote work requirements. A Bachelor's degree in Computer Science, Information Technology, or a related field is required. Possessing relevant certifications in SAP CPQ or SAP-related modules would be considered a plus, enhancing your qualifications for this position.,

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5.0 - 15.0 years

0 Lacs

indore, madhya pradesh

On-site

You will be the Industrial Sales Engineer responsible for promoting and selling industrial products and solutions to clients in the manufacturing, engineering, and related sectors. Your role will involve identifying and developing new business opportunities, generating leads, conducting technical presentations, and understanding customer requirements to provide suitable solutions. It is crucial to maintain relationships with existing clients, provide pre-sales and post-sales technical support, and collaborate with internal teams for smooth operations. Key Responsibilities: - Identify and develop new business opportunities in the industrial sector. - Generate and follow up on leads, inquiries, and quotations to convert them into sales. - Conduct technical presentations and product demonstrations to clients. - Understand customer requirements and recommend suitable products/solutions. - Maintain relationships with existing clients and ensure repeat business. - Provide pre-sales and post-sales technical support. - Negotiate terms and close sales with the support of the senior sales team. - Coordinate with internal teams like production, logistics, and customer support. - Monitor market trends, competitor activities, and client feedback. - Prepare regular sales reports and forecasts. Key Skills & Competencies: - Strong technical understanding of industrial products and applications. - Excellent communication and interpersonal skills. - Negotiation and problem-solving abilities. - Goal-oriented and self-motivated. - Proficient in MS Office and CRM tools. Qualifications & Experience: - Bachelors degree in Mechanical / Electrical / Industrial Engineering or related field. - 15 years of experience in B2B industrial sales (Freshers with strong aptitude can also apply). - Experience in handling sales of industrial equipment, tools, or machinery is a plus. - Willingness to travel frequently for client visits. Job Type: Full-time Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Experience: - Technical Sales Engineer: 5 years (Required) - Industrial Sales Engineer: 5 years (Required) - Sales Engineer: 5 years (Required) Work Location: In person,

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2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be joining a dynamic team at COMPTECH EQUIPMENTS LIMITED (CEL), a leading manufacturer of air and gas compressors. Based in Ahmedabad, India, CEL is dedicated to providing innovative and energy-efficient compressed air solutions for various industries. As an ASM Air Compressor Sales representative in Noida, your role will involve managing sales activities, identifying new sales opportunities, and maintaining strong customer relationships. Your responsibilities will include coordinating with different departments, such as export and freight, to ensure smooth operations. You will be expected to deliver exceptional customer service by addressing inquiries and resolving any issues promptly. Additionally, you will play a key role in providing product training to customers and staying updated on market trends to maximize sales potential. To excel in this role, you should possess excellent communication skills and the ability to build effective relationships with customers. Strong customer service abilities, proactive attitude, and good negotiation skills are essential. A solid understanding of the compressor industry and technical knowledge related to the products will be beneficial. A Bachelor's degree in Business Administration, Engineering, or a related field is required for this position. If you are a self-motivated individual with a passion for sales and customer satisfaction, we encourage you to apply for this exciting opportunity. Join us at CEL and be part of a team that values innovation, flexibility, and meeting customer needs.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

You will be joining Heuristics Informatics, a company that specializes in providing top-notch Oracle Services to businesses since 1996. As an Oracle Certified Partner in India, we excel in applying IT solutions to solve real-world business challenges. Our services range from Business Process Study to ERP implementations, Application Development, Database Design, Data conversion, Systems Integration, and Support. Located in Gurgaon, we have a dedicated Centre of Excellence for Oracle ERP and Cloud ERP, offering clients the chance to test mission-critical applications and databases. Our goal is to assist businesses of all sizes in achieving long-term success at competitive costs. In this full-time on-site role as an Oracle HCM Cloud Functional Expert in Gurugram, you will consult with clients to comprehend their business processes and leverage Oracle HR and Applications to provide solutions. Your responsibilities will include integrating Oracle applications, conducting business process studies, and ensuring the successful deployment of applications. You will collaborate with cross-functional teams on a daily basis to ensure that the client's goals and objectives are met effectively. We are looking for a candidate with strong consulting skills, particularly in understanding and analyzing business processes. Experience in supporting and implementing Oracle HCM modules is essential. The ability to manage business process studies, along with excellent communication and collaboration skills, is crucial for this role. Prior experience in the IT or consulting industry would be advantageous. A Bachelor's degree in Information Technology, Computer Science, or a related field is required for this position.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

As a Designer in this role, you will play a crucial part in bringing semiconductors to life by defining, developing, and modifying analog and mixed signal electronic components. Your responsibilities will involve collaborating with fellow designers, as well as the broader R&D and demand creation teams, to establish approaches and parameters for electronic devices. You will be creating block level specifications for designs, guiding them from conceptualization through schematic implementation and layout supervision, all the way to tape out to the fab. Additionally, you will provide support for silicon validation, testing, qualification for reliability, and overseeing the transition to mass production. Your role will also include conducting tests and analyzing data to ensure that the methods chosen are optimal for the defined specifications and reliability requirements. In this position, you will join a dedicated team with a mission to develop new Audio converters tailored for the PE, Automotive, and Industrial market segments. The team's scope covers the complete development process of Audio ADCs, DACs, Codecs, including devices with Class D integration. These devices are advanced mixed signal components with built-in digital signal processing capabilities. Your role will involve engaging with various engineering teams across the product line, such as digital design, layout, firmware, verification, validation, test, systems, applications, and marketing. By collaborating effectively with these teams, you will contribute to the successful execution of new products from the concept stage to volume production, as well as providing ongoing support. As a core member of the design team, you will drive flawless execution and seek innovative design architectures and solutions to address customer challenges. Your role will require out-of-the-box thinking to deliver highly differentiated products that meet and exceed customer expectations. Minimum Requirements: - Bachelor's degree in Electrical Engineering - 8+ years of Analog Design experience - 4+ years of hands-on experience in Sigma Delta ADC or DAC - Experience in leading full projects (Chip lead) or Analog design lead - Strong understanding of signal processing Preferred Qualifications: - Ability to build strong relationships with key stakeholders internally and externally - Excellent verbal and written communication skills - Quick adaptation to new systems and processes - Demonstrated interpersonal, analytical, and problem-solving capabilities - Effective collaboration skills with cross-functional teams (Digital, Test & Val, Firmware, Layout, etc.) - Proactive attitude with a drive for achieving results - Strong time management skills to ensure on-time project delivery,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The Branch Manager position at OneInsure, located in Pune, is a full-time on-site role that involves overseeing the day-to-day operations of the branch. As the Branch Manager, your responsibilities will include managing staff, ensuring exceptional customer service, meeting sales targets, and enforcing company policies. You will be required to collaborate with various departments, address customer inquiries, and oversee the efficient processing of claims and policy renewals. To excel in this role, you should possess strong leadership and management abilities, along with a background in the Life Insurance sector. Excellent customer service and communication skills are essential, as well as a proven track record in sales and target achievement. Proficiency in utilizing insurance software and applications is necessary, and a Bachelor's degree in Business Administration, Finance, or a related field is preferred. The ideal candidate will demonstrate the capability to work both independently and as part of a team. A comprehensive understanding of industry regulations and compliance standards is crucial for this role. Additionally, strong problem-solving and decision-making skills will be beneficial in effectively fulfilling the responsibilities of the Branch Manager at OneInsure.,

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8.0 - 13.0 years

14 - 24 Lacs

Hyderabad

Work from Office

Key Responsibilities : Design, implement, and maintain a comprehensive ServiceNow CMDB ensuring data accuracy, completeness, and compliance. Define CI class structures, data models, and relationships. Configure and optimize ServiceNow Discovery and Service Mapping to enhance CI population and visibility. Troubleshoot discovery challenges and enhance coverage and accuracy. Integrate CMDB with external systems using APIs, MID Servers, and ETL tools. Monitor CMDB health via dashboards, audits, and reports. Define and enforce CMDB governance processes and compliance. Align with ITIL best practices and work closely with Incident, Problem, Change, and Asset Management teams. Provide mentorship to junior developers and technical guidance within the team. Maintain documentation and present CMDB compliance/health metrics to stakeholders. Required Skills & Qualifications : 510 years of hands-on experience with ServiceNow CMDB , Discovery , and Service Mapping . Strong knowledge of infrastructure components (servers, networks, cloud, applications). Expertise in JavaScript , Glide scripting , data modeling, and custom integrations. Hands-on experience with MID Servers , REST/SOAP APIs , and data integration tools. Solid understanding of ITIL v3/v4 framework, particularly Configuration Management. Excellent communication, troubleshooting, and stakeholder interaction skills. Preferred Certifications : ServiceNow Certified System Administrator (CSA) ServiceNow Discovery and/or CMDB Specialist Certification

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Specialist, Implementation working the Night Shift, you will be responsible for delivering standard through complex implementation activities to ensure the quality and reliability of the implementations. Are you eager to contribute to a world beyond cash Can you thrive in a fast-changing and ambiguous environment Do you possess hands-on experience in Authorization and Clearing Testing, along with a deep understanding of end-to-end transaction flows Are you adept at managing multiple stakeholders and driving project timelines with precision and accountability In this role, you will serve as the central point of contact for customers and/or MasterCard customer representatives throughout the processing implementation project's end-to-end execution. Your responsibilities will include assessing and documenting customer needs and the implementation impacts on customers and MasterCard's core and non-core processing systems and platforms. You will act as a processing implementation advisor to customers" processing support staff and provide guidance to execute all necessary processing implementation activities. Additionally, you will conduct extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects concurrently. Leading and coordinating Authorization and Clearing Testing cycles will be crucial, ensuring test coverage, defect resolution, and certification readiness. Collaboration with internal and external stakeholders to manage project risks, dependencies, and deliverables across multiple workstreams will be a key aspect of your role. To excel in this position, you should have relevant experience in Information Technology system knowledge, demonstrating a strong understanding of network technology, applications, and project management. Your ability to interact effectively with customers, senior and executive management is essential. Strong verbal and written communication skills are necessary, and you should be able to leverage these skills in a teaching environment. Project management skills, the ability to drive change in a technical work environment, and to lead matrix organizations and cross-functional teams are all vital for success in this role. You should be a self-starter with the ability to work independently, possess API knowledge, and have proven expertise in Authorization and Clearing Testing, including test planning, execution, and issue resolution. Demonstrated ability to manage complex projects with multiple stakeholders, tight deadlines, and evolving requirements is also crucial. As part of your Corporate Security Responsibility, you must adhere to Mastercard's security policies and practices, ensure the confidentiality and integrity of the information being accessed, report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.,

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3.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

Qualcomm India Private Limited is looking for a Windows Development / Windows Driver Development Lead to join their Engineering Group, specifically the Software Engineering team. As a Senior Embedded Systems Engineer, you will be responsible for designing, developing, and maintaining embedded systems and software. Collaboration with cross-functional teams will be key to delivering high-quality, reliable, and efficient solutions. Your expertise in C/C++ and embedded systems will be crucial in ensuring the success of projects. Key Responsibilities: - Design, develop, and test embedded software and firmware for various applications. - Collaborate with hardware engineers to integrate software and hardware components. - Optimize and debug embedded systems to ensure high performance and reliability. - Participate in code reviews and provide constructive feedback to team members. Required Qualifications: - Bachelors or Masters degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field. - Minimum of 7-9 years of experience in embedded systems development. - Strong programming skills, preferably in C++/C. - Strong understanding of embedded systems architecture and design principles. - Excellent problem-solving skills and attention to detail. - Strong communication and teamwork skills. - Good experience in multimedia framework and ARM based chipsets. - Solid aptitude, quick learner, self-motivated, willing to explore and work across various technology areas. Preferred Qualifications: - Experience with Windows and Linux kernel and driver development and Android HAL development. - Strong knowledge of Boot flow and OS internals. - Experience with PC software - System BIOS, UEFI, ACPI, Drivers, Applications. - Embedded OS knowledge (Kernel architecture, OS services heap, memory, multi-core, multi-threading, and crash debugging). - Experience in system performance profiling and optimization techniques. - Proficiency in debugging tools and techniques (e.g., WinDbg, JTAG, GDB). - Understanding of hardware interfaces and communication protocols (e.g., I2C, SPI, UART). - Develop and maintain documentation for software designs, code, and test procedures. - Stay up-to-date with industry trends and emerging technologies to drive innovation. - Mentor and guide junior engineers, fostering a culture of continuous learning and improvement. Minimum Qualifications: - Bachelor's degree in Engineering, Information Systems, Computer Science, or related field with 3+ years of Software Engineering or related work experience. OR - Master's degree in Engineering, Information Systems, Computer Science, or related field with 2+ years of Software Engineering or related work experience. OR - PhD in Engineering, Information Systems, Computer Science, or related field with 1+ year of Software Engineering or related work experience. - 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Qualcomm is an equal opportunity employer committed to providing accessible processes for individuals with disabilities. If you require an accommodation during the application/hiring process, please contact Qualcomm directly. Employees are expected to adhere to all applicable policies and procedures, including those related to the protection of confidential information. Note: This email address is designated for providing reasonable accommodations for individuals with disabilities and not for updates on applications or resume inquiries. Staffing and recruiting agencies, as well as individuals being represented by an agency, are not authorized to use the Qualcomm Careers Site. Unsolicited resumes or applications will not be accepted. For more information about this role, please reach out to Qualcomm Careers directly.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

The Specialist, Implementation (Night - Shift) plays a crucial role in delivering standard through complex implementation activities, ensuring the quality and reliability of the implementations. If you are motivated to contribute to a world beyond cash and thrive in a fast-changing and ambiguous environment, this role might be perfect for you. As a Specialist in Implementation, you will act as the central point of contact for customers and/or MasterCard customer representatives throughout the processing implementation project's end-to-end execution. Your responsibilities will include assessing and documenting customer needs, understanding the implementation impacts on customers and MasterCard's core and non-core processing systems, and providing guidance to execute all necessary processing implementation activities. You will be required to lead and coordinate Authorization and Clearing Testing cycles, ensuring test coverage, defect resolution, and certification readiness. Collaboration with internal and external stakeholders to manage project risks, dependencies, and deliverables across multiple workstreams will also be a key aspect of your role. To excel in this position, you should have relevant experience in Information Technology system knowledge with a strong understanding of network technology, applications, and project management. Strong verbal and written communication skills are essential, along with the ability to interact effectively with customers, senior, and executive management. Additionally, you should possess strong project management skills, the ability to drive change in a technical work environment, and lead matrix organizations and cross-functional teams. Furthermore, expertise in Authorization and Clearing Testing, including test planning, execution, and issue resolution, is required. Demonstrated ability to manage complex projects with multiple stakeholders, tight deadlines, and evolving requirements will be crucial for success in this role. It is imperative that all individuals working for or on behalf of Mastercard take responsibility for information security. This includes abiding by Mastercard's security policies and practices, ensuring the confidentiality and integrity of accessed information, reporting any suspected information security violations or breaches, and completing all periodic mandatory security trainings as per Mastercard's guidelines.,

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2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You will be responsible for maintaining the various computer systems owned or operated by the company. This includes providing end-user support, resolving technical issues, and offering technical assistance for all operating systems and applications. You will provide support both in-person and remotely through the use of the telephone or remote access. Additionally, you will be in charge of maintaining business software applications by researching, designing, implementing, configuring, monitoring, troubleshooting, and evaluating existing and new operating systems and applications. Your role will also involve testing, validating, and installing operating system and application security/performance patches. You will be accountable for installing, configuring, and maintaining the company's various computer systems, applications, and firewall. This encompasses system and application upgrades, updates, and patches. Ensuring the security of company data and resources, as well as maintaining data availability and disaster recovery, will be part of your responsibilities. This is a full-time position with benefits including cell phone reimbursement, commuter assistance, and health insurance. The work schedule is during the day shift from Monday to Friday, and the work location is in person.,

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7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

Job Description: As the ITIL Incident Manager at Exela in Pune, India, you will oversee the incident management process to ensure timely resolution of IT service disruptions and minimize impact on business operations. Your role will involve coordinating between various IT teams, managing communication with stakeholders, and driving continuous improvement in incident handling processes. Key Responsibilities: Incident Management: - Lead and manage the end-to-end incident management process in accordance with ITIL best practices. - Ensure incidents are logged, categorized, prioritized, and assigned to appropriate support teams. - Coordinate incident resolution efforts and ensure all incidents are resolved within agreed service levels. Communication and Coordination: - Act as the primary point of contact for all incidents, including high-impact and major incidents. - Facilitate communication between IT teams, stakeholders, and external vendors for effective incident resolution. - Provide regular updates and incident reports to stakeholders and senior management. Process Improvement: - Analyze incident trends and identify opportunities for process improvements. - Develop and implement strategies to enhance incident management practices and reduce incident recurrence. - Conduct post-incident reviews and develop action plans to address root causes and prevent future incidents. Documentation and Reporting: - Maintain accurate and comprehensive incident records in the IT service management tool. - Prepare and present incident management reports, including performance metrics and analysis. - Ensure incident documentation is complete and adheres to organizational standards. Training and Awareness: - Provide training and guidance to IT staff on incident management processes and best practices. - Promote awareness of incident management procedures and the importance of timely incident resolution. Compliance and Standards: - Ensure adherence to ITIL standards and other relevant frameworks in incident management. - Monitor compliance with service level agreements (SLAs) and key performance indicators (KPIs). Qualifications: - Bachelors degree in Information Technology, Computer Science, or related field, or equivalent work experience. - ITIL Foundation certification; ITIL Intermediate or Expert certification preferred. - Proven experience in incident management within an ITIL framework. - At least 10 years of experience in ITSM in multiple industry domains. - Strong understanding of IT service management processes and best practices. - Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations effectively. - Strong analytical and problem-solving skills. - Ability to work under pressure and manage multiple priorities. Desired Skills: - Experience with IT service management tools (e.g., ServiceNow, BMC Remedy, or similar). - Knowledge of IT infrastructure and applications. - Service level management and analytical skills. - Project management skills and experience. - Ability to work collaboratively with cross-functional teams. Work Environment: - This role may require occasional off-hours support or on-call responsibilities to address critical incidents. - Ability to manage roster and shift-based team members. - Work from Office ITIL ITSM Domain Knowledge: - ITIL Certified, V3 Expert, and ITIL4 higher modules Disclaimer:,

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2.0 - 6.0 years

0 Lacs

karur, tamil nadu

On-site

The job involves being responsible for conducting site visits, carrying out electrical works, and coordinating with both senior and junior technicians. Reporting to the Site Incharge/Block lead, your main tasks will include coordinating, scheduling, executing, and reporting activities, performing various electrical works such as installation, preventive and corrective maintenance, and managing the team of technicians effectively. To qualify for this role, you should possess a Diploma/B.E in ECE or EEE with a minimum of 2-3 years of experience in electrical works for B.E candidates and 3-4 years for Diploma candidates, specifically in both AC & DC applications. The ideal candidate should be proficient in using smart phones and mobile applications, have knowledge in handling AC & DC equipment, hands-on experience in solar PV plants, the ability to resolve communication issues in solar PV plants, expertise in handling measurement devices, telecommunications systems, possess effective technical and communication skills, and demonstrate resource management skills. If you meet the required qualifications and possess the necessary skills, this position offers an opportunity to apply your expertise in electrical works and contribute to the successful execution of projects. This position requires someone who is proactive, detail-oriented, and can effectively communicate and collaborate with team members to ensure the efficient completion of assigned tasks. If you are looking to utilize your electrical skills and grow in a dynamic work environment, this role may be the perfect fit for you. Date: Nov 30, 2024 Experience: 2-3 Years Exp.,

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0.0 - 4.0 years

0 Lacs

hyderabad, telangana

On-site

Qualcomm India Private Limited is seeking a talented individual to join our Engineering Group, specifically focusing on Software Engineering. In this role, you will utilize your software knowledge to contribute to the design, development, modification, and validation of embedded and cloud edge software, applications, and utility programs. Your responsibilities will include analyzing user needs, designing and implementing software features, participating in coding and testing efforts, as well as collaborating with project teams to achieve project objectives. Additionally, you will be involved in code reviews, regression tests, and issue triaging to ensure the quality of the code produced. As a member of our team, you will work under supervision, with your decision-making impacting your direct work area or work group. Effective communication skills, both verbal and written, will be essential in conveying factual information. Your tasks will involve multiple steps that require planning, problem-solving, and prioritization for effective task completion. The minimum qualifications for this position include a Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field. Qualcomm is an equal opportunity employer, committed to providing accessible processes for individuals with disabilities. If you require accommodations during the application/hiring process, please reach out to disability-accommodations@qualcomm.com. At Qualcomm, we expect our employees to adhere to all applicable policies and procedures, including those related to the protection of confidential information. We are dedicated to maintaining an accessible workplace for individuals with disabilities. Please note that our Careers Site is intended for individuals seeking opportunities at Qualcomm. Staffing and recruiting agencies or individuals represented by agencies are not authorized to use this site for submissions. We do not accept unsolicited resumes or applications from agencies. If you are interested in learning more about this role, please contact Qualcomm Careers for further information.,

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5.0 - 10.0 years

4 - 9 Lacs

Hyderabad

Work from Office

Experience Required 1- 5-7 yrs. Experience Range 2- 7-8 Yrs Experience Range 3- 8-10 Yrs Location: Hyderabad Key Responsibilities: Design, implement, and maintain the end-to-end ServiceNow CMDB to ensure data accuracy, completeness, and compliance. Define and enforce CI class structures, relationships, and data models. Configure and optimize ServiceNow Discovery and Service Mapping to ensure accurate CI population. Troubleshoot discovery issues and improve coverage and accuracy. Integrate CMDB with external data sources using APIs, MID Servers, and ETL tools. Monitor and improve CMDB health using dashboards and reports. Collaborate with stakeholders to define CMDB governance policies and procedures. Ensure alignment with ITIL and Configuration Management best practices. Work closely with Incident, Problem, Change, and Asset Management teams. Provide technical leadership and mentoring to junior team members. Develop and maintain CMDB reports, dashboards, and documentation. Present CMDB health and compliance metrics to leadership. Required Skills & Qualifications: 5-10 years of hands-on experience with ServiceNow, specifically CMDB, Discovery, and Service Mapping. Strong understanding of IT infrastructure (servers, networks, applications, cloud). Proficiency in scripting (JavaScript, Glide), data modeling, and integrations. Experience with MID Servers, APIs, and integration tools. Familiarity with ITIL v3/v4 framework and Configuration Management processes. Excellent problem-solving, communication, and stakeholder management skills. ServiceNow Certified System Administrator (CSA) and CMDB/Discovery certifications preferred.

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

The Customer Service Senior Analyst position at our organization is an intermediate-level role aimed at assisting clients with resolutions and support in collaboration with the Customer Service team. The primary objective of this position is to address external customer issues effectively and provide continuous customer service support. As a Customer Service Senior Analyst, your responsibilities will include managing a portfolio of high-profile clients, acting as the main point of contact for queries, and engaging to understand client service needs and gaps. You will collaborate with internal and external cross-functional partners to deliver customer service that meets or exceeds client expectations. Ensuring timely and accurate execution of transactions, identifying and implementing process improvements, and testing new features/functions are also key aspects of this role. Additionally, you will be responsible for performing regulatory, audit, and control assessments, creating reports for internal and/or external distribution, contributing to short and long-term projects, and engaging with global partners as needed to meet client requirements. It is crucial to appropriately assess risk in business decisions, with a focus on safeguarding Citigroup's reputation, clients, and assets by ensuring compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment in personal behavior, conduct, and business practices. Furthermore, you will be expected to escalate, manage, and report control issues with transparency. The ideal candidate for this role should have 5-8 years of previous cash management and financial services experience. Clear and concise written and verbal communication skills, aptitude for utilizing reporting tools and applications, proven organizational skills, and the ability to drive results in a fast-paced, goal-oriented environment are essential qualifications. A Bachelor's degree/University degree or equivalent experience is required for this position. This job description offers a comprehensive overview of the role's responsibilities and qualifications. Other job-related duties may be assigned as necessary. Citi is an equal opportunity and affirmative action employer, and we encourage all qualified interested applicants to apply for career opportunities. If you require a reasonable accommodation to use our search tools and/or apply for a career opportunity due to a disability, please review Accessibility at Citi. This job falls under the Job Family Group: Customer Service and the Job Family: Institutional Customer Service. It is a full-time position.,

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1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

Qualcomm India Private Limited is currently seeking a Software Engineer with strong expertise in Windows Boot flow, Windows OS internals, and Windows Driver programming. You should have knowledge in ARM Processor architecture, Assembly Language, and experience with PC software such as System BIOS, UEFI, ACPI, Drivers, and Applications. Proficiency in Embedded OS, including Kernel architecture, OS services heap, memory, multi-core, multi-threading, and crash debugging is required. You should also possess skills in OS/system performance profiling and optimization techniques, along with experience in Qcom chipsets and Windows platform development. Strong coding abilities in C and batch script are essential for this role, as well as effective communication and negotiation skills with cross-functional working experience. Minimum qualifications include a Bachelor's degree in Engineering, Information Systems, Computer Science, or related field with 2+ years of Software Engineering experience, or a Master's degree with 1+ year of experience, or a PhD in a relevant field. Additionally, 2+ years of academic or work experience with Programming Languages like C, C++, Java, Python, etc., is required. Qualcomm is an equal opportunity employer committed to providing accessible processes for individuals with disabilities. For accommodation during the application/hiring process, please contact disability-accommodations@qualcomm.com or Qualcomm's toll-free number. The company expects employees to comply with all applicable policies and procedures, including security and confidentiality requirements. Qualcomm's Careers Site is exclusively for individuals seeking employment at Qualcomm. Staffing and recruiting agencies, as well as individuals represented by agencies, are not authorized to submit profiles, applications, or resumes through the site. Unsolicited submissions from agencies will not be accepted. For more information about this role, please reach out to Qualcomm Careers.,

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, providing a space where you can grow, belong, and thrive. Your career here is about believing in yourself, seizing new opportunities and challenges, expanding skills and expertise in your current role, and preparing for future advancements. Encouraging you to take every opportunity to further your career within the global team. The Managed Services Cross Technology Engineer (L1) is an entry-level engineering role responsible for providing managed services to clients, ensuring operational IT infrastructure and systems by proactively identifying, investigating, and resolving technical incidents and problems. The focus is on first-line support for standard and low complexity incidents and service requests across multiple technology domains like Cloud, Security, Networking, Applications, and Collaboration. Additionally, contributing to project work as required. **Key Responsibilities:** - Monitoring client infrastructure and solutions - Identifying problems and errors preemptively - Investigating incidents and problems to identify root causes - Providing telephonic or chat support to clients - Scheduling maintenance activity windows - Ensuring resolution of incidents and requests efficiently - Updating knowledge articles and identifying optimization opportunities - Contributing to project work as needed - Implementing Disaster Recovery functions and tests - Performing related tasks as required **Knowledge and Attributes:** - Effective communication and working across different cultures - Advanced planning and adaptability - Positive outlook and ability to work well under pressure - Active listening techniques and client-focused interactions - Adaptability to changing circumstances **Academic Qualifications and Certifications:** - Bachelor's degree in IT/Computing or equivalent work experience - Relevant certifications in IT services - Desirable certifications include CCNA, Microsoft Certified, AWS Certified, etc. **Required Experience:** - Entry-level experience in troubleshooting and support within ICT organizations - Basic knowledge of supported technical domains and ITIL processes **Workplace Type:** On-site Working *Equal Opportunity Employer*,

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1.0 - 5.0 years

0 Lacs

haryana

On-site

You are invited to join our team at the Gurgaon Global Capability Center (GCC) as a PCC Engineer/Strategy Builder. We are seeking experienced professionals to fill 5 open positions with 1 to 3 years of experience in the banking domain. The working hours are from 8 am to 5 pm IST at our Gurgaon location (DevLabs Office - Hybrid mode) for a contract duration of 12 months, extendable up to 24 months. The role may involve onsite travel to Australia, so a valid passport is required. As a PCC Engineer/Strategy Builder, your responsibilities will include showcasing and designing Power Curve Collections solutions, assessing pipeline opportunities, designing API/Integration applications, providing platform development expertise, and delivering solution designs based on business requirements. You will collaborate with all parties to resolve issues, ensure compliance with CTO guidelines, and actively manage risks and issues throughout project phases. Reporting on solution design activities will be done in Jira/Confluence. The ideal candidate should have experience in Power Curve Collections solutions design/development, applying solutions to business problems in multinational organizations, and a strong understanding of software development, hardware, networks, technologies, and applications. Exposure to Agile development, multiple platforms, and both packaged and custom-built software is desired. You should also possess the ability to establish good relationships at the project level and with Enterprise Architects. If you are ready to take on this challenging role, please share your resume with us at jatin.dogra@devlabsalliance.com. We look forward to welcoming you to our team!,

Posted 3 weeks ago

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a De-Merger as a Service Architect at Mindsprint, you will play a crucial role in designing and executing the de-merger strategy for the company's IT infrastructure and application landscape. Your responsibilities will include assessing current IT systems, designing solutions for separation, collaborating with cross-functional teams, and providing technical leadership throughout the de-merger process. You will also be responsible for developing project plans, ensuring compliance with regulations, and effectively communicating with stakeholders at all levels. To qualify for this role, you should hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Additionally, you must have proven experience in IT architecture, particularly in de-mergers, mergers, or large-scale IT transformations. Strong project management skills, problem-solving abilities, and excellent communication skills are essential for success in this position. Knowledge of relevant regulations and standards related to IT de-mergers is also required. Preferred skills for this role include experience as a Data Center Architect, Network Architect, or Cloud Architect. Familiarity with IT security best practices and compliance requirements, as well as certifications in project management or IT architecture, such as PMP, PRINCE2, or TOGAF, would be advantageous. Join Mindsprint today and be part of a transformative journey in the IT landscape!,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

The Customer Success team within Signature Success is seeking a passionate and customer-centric Customer Success Manager (CSM) to act as the primary liaison for Salesforce's largest and most prominent clients. In this role, you will be responsible for collaborating with a select number of assigned accounts, with a keen focus on understanding the customers" business objectives to enhance their overall technical and operational well-being and maximize the value derived from their Salesforce investment. As a Customer Success Manager, you will stay informed about the customers" key activities, requirements, potential challenges, and value drivers. As a trusted advisor, you will establish a strong track record in customer success by effectively communicating with partners and leveraging in-depth knowledge of the Salesforce platform to address their business needs with appropriate solutions. Building solid relationships with customers and account teams, acquiring a comprehensive technical understanding of their Salesforce setup, sharing best practices, and promoting the proactive adoption of services are essential aspects of the role. These endeavors will enable you to proactively prepare customers for success by optimizing the platform, especially during crucial peak periods. In the event of major incidents, the CSM will occasionally serve as the main point of contact, managing customer expectations and communications throughout the incident resolution process. Acting as the primary technical liaison on behalf of our customers, the CSM collaborates closely with internal and external stakeholders, including partners and ISVs, as necessary to address customer requirements. The ideal CSM demonstrates an exceptional commitment to customer success, excels in communication, upholds professionalism, strives to meet and surpass expectations, enjoys building connections, possesses strong collaboration skills, and can quickly grasp new technologies. Your Impact: - Function as the Marketing Cloud Subject Matter Expert (SME) for the technical and operational configuration and needs of the customer. - Serve as the single point of customer accountability for orchestrating all Signature deliverables, experiences, renewals, and expansions. - Cultivate and sustain stakeholder relationships with customers" IT and business executive leadership, sponsors, and decision-makers who have procured Signature. - Assist customers in achieving their business goals and outcomes on the Salesforce Marketing platform by coordinating services, providing timely guidance, acting as an advisor for new features, communicating the value of Signature Success, and facilitating high severity case resolutions. - Conduct quarterly reviews, offer tailored release recommendations, build internal relationships, and be prepared for occasional after-hour or weekend coverage based on customer needs. Minimum Skills: - A seasoned professional with 8+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform utilization, project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. - Exceptional communication and presentation skills, with the ability to effectively communicate and influence at all organizational levels. - Proficiency in analyzing technical concepts and translating them into business terms, as well as mapping business requirements to technical features. - Experience in coordinating high-volume and key customer events, leading cross-functional teams, and adapting to evolving Salesforce needs. Preferred Requirements: - Over 2 years of experience in the Salesforce Ecosystem. - Salesforce product certifications such as Marketing Associate, Marketing Cloud Administrator, Salesforce Certified Associate, Marketing Cloud Account Engagement Specialist, and Marketing Cloud Email Specialist are advantageous. - Deep understanding of Marketing Cloud, marketing automation, personalization, advertising, and marketing platforms. - Familiarity with Digital Marketing processes, challenges, and trends, along with knowledge of Salesforce Marketing Cloud features and applications. A degree or equivalent experience is required, and experience will be evaluated based on the alignment with role requirements.,

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Technical Trainer/Lead at HCL, your primary role is to impart knowledge to both experienced professionals and freshers in Telecom/Order Management/Service Delivery operations. Your scope encompasses a wide array of topics, primarily focusing on telecommunications and network concepts. The training delivery methods will equip new hires with the necessary skills for order management and quote creations. You will cover the workings of Telecommunication (Analog-Digital), Access/Transportation/CPE, fundamental networking principles, configuration of logical network for physical connectivity, client business processes, systems, applications, and Order Management end-to-end cycle. Your role as a technical trainer is to empower individuals with the expertise required to navigate the complex world of telecommunications and networks effectively. This will ultimately lead to a capable workforce capable of delivering efficient network provisioning and logical activation solutions, impacting critical KPIs such as Training Throughput, Learning Curve performance, and Outlier Management improvement. Main Responsibilities: - Facilitate all required training programs translating subject matter expertise into knowledge gain and skills development. - Deliver Capability Development Programs to employees through coaching and training for both new hires and existing staff. - Provide floor support and communication coaching to all employees, including leadership and support. - Develop communication assessment tools aligned with project goals and metrics. - Proactively develop activities or modules to supplement existing programs or initiatives. - Demonstrate a strong working knowledge of adult learning theory principles and apply them in 1:1 or group training settings. - Design and deliver comprehensive training programs for Managed Networks Service Delivery focusing on Telecoms, Networking, and Client Business processes. Skills, Knowledge, and Abilities: - 3-5+ years in the Telecom and Networks industry, preferably with 1+ years in a Training role. - Proficiency in Telecoms and Networks domains. - Solid communication and interaction skills with experience in delivering classroom trainings. - Excellent ability to explain, educate, and coach effectively. - Proficient in MS-Suite and creative documentation skills (SOPs). - Experience working with US Clients is a plus. - Ability to pass a training-certification program. Education: Bachelors Degree,

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2.0 - 7.0 years

6 - 8 Lacs

Noida

Work from Office

JOB TITLE: Conversion Officer REPORTS TO TITLE: Manager Destination & Conversion BUSINESS FUNCTION/ SUB-FUNCTION: International Student Recruitment LOCATION: Noida / India Job Description: As a Conversion Officer, you will play a pivotal role in supporting Regional Heads / their proxies across different territories in converting applications to paid students. This role requires a dynamic individual with strong communication skills, both written and spoken and a keen attention to detail. Operating in a desk-based environment, you will collaborate closely with Sales teams (or as designated) to ensure a smooth transition of potential students to enrolment phase, and beyond. You will be ensuring a connected and seamless experience for prospective students throughout their journey. As a valuable member of a high-performing team, you will contribute to the overall effective service delivery by providing top-quality admissions support to applicants, agents, and academic decision-makers, all while adhering to established standards. This dynamic role encompasses various tasks related to university admissions. Duties and Responsibilities: Maintain a Healthy Pipeline: Ensure the application pipeline is accurate and up to date, with correct statuses (please change stages and do not wait for BDs; to avoid delay in application processing) and adherence to processes by BDMs Assist the BD Teams for release of offers or for any other application related issues involving Admissions/Visa teams Close previous intake applications: Follow up with BD Teams for closure of past intake applications Assist the BD teams with release of offers, interview links, delays from Admission / Visa teams Support Application Progression: Collaborate with BDMs to ensure every application moves smoothly through the process and reaches the visa stage. Provide CRM/refresher training to new joiners or agents if required Document Collection & Follow-ups: Engage with agents to obtain pending documents for Conditional Offers and beyond Uploading documents CO may upload the documents at any stage to help BDMs while they travel. Documents received on email is recommended Regular calling: To agents for document follow up on COL/Visa documents. Give a call to student (soft concern call updating the student of missing visa documents and deadlines) if it is observed that there are multiple exchange of messages without any action from agent Soft pipeline drill with BD and their agents to discuss application status Do a basic check up of documents for correctness (date format, naming of documents etc.). Ensure required documents are submitted for COL release Assist with new applications if required As deadlines approach, send bulk reminders to agents for any outstanding documents. Application Monitoring: Conduct regular checks to ensure applications are progressing within expected timelines and address any delays. Deadline communication: regular forwarding of deadlines to agents and BD Team to ensure timely submission of application and documents Pipeline Tracking & Reporting: Monitor pipeline progress for each brand and team member, generate reports, and share insights with RMs and Heads. Communication Management: Ensure all important updates or new communications are promptly shared with BDMs if not already communicated by DMs or Heads. Innovative approach: predict issues, resolve issues with a proactive approach. Essential Criteria: Undergraduate/bachelor’s degree or equivalent. Experience in Overseas Education industry Strong attention to detail. Excel and data statistics tools such as pivot table or v-lookups Excellent communication skills, both written and spoken in English. Ability to manage a diverse workload independently and as part of a team. Enjoys following and improving processes. A cool and calm temperament Ability to multi task and handle pressures Knowledge of CRM s/w such as Zoho or SalesForce Experience of working or studying abroad.

Posted 3 weeks ago

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