23 Application Virtualization Jobs

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? _x000D_ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? _x000D_ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? _x000D_ ? _x000D_ Mandatory Skills: Application Packaging - Windows_x000D_. Experience3-5 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

As a Packaged Application Test Engineer, you are specializing in verification and validation at all stages of the delivery lifecycle of enterprise core packaged applications. You have expertise e.g. in SAP, Salesforce, Oracle EBS and Siebel and industries such as Manufacturing, Retail, Insurance and Healthcare. - Grade Specific As a senior Packaged Application Test Engineer, you have experience in verification and validation at all stages of the delivery lifecycle of packaged applications. You have built expertise e.g. in SAP, Salesforce, Oracle EBS and Siebel and industries such as Manufacturing, Retail, Insurance and Healthcare Skills (competencies)

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience: 3-5 Years.

We are looking for a highly skilled Windows Internals Expert Programmer to join our core development team. The ideal candidate will have a deep understanding of the Windows operating system internals, including kernel, memory management, drivers, security subsystems, and debugging complex system-level issues. You will be responsible for designing and implementing low-level system components, debugging complex issues, and optimizing performance and security across our Windows platforms. Key Responsibilities: Design and develop kernel-mode and user-mode components for Windows OS. Work on low-level areas such as memory management, process/thread scheduling, file systems, and device drivers. Analyze and debug complex issues involving Windows internals using tools like WinDbg. Develop and maintain custom Windows drivers (KMDF/UMDF). Reverse engineer undocumented Windows APIs or behaviors when necessary. Work with hardware and firmware teams to integrate software with custom hardware. Implement secure coding practices and contribute to OS-hardening efforts. Collaborate with security researchers, product teams, and QA to deliver robust software. Required Skills and Qualifications: Strong expertise in C/C++ programming for Windows. Deep knowledge of Windows Internals (kernel, memory management, I/O, system calls). Experience with Windows Driver Frameworks (WDM, KMDF, UMDF). Proficient in WinDbg, Windows Performance Toolkit, Process Monitor, etc.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide ongoing technical support and maintenance for production and development systems and software products. Configure services running on various platforms and implement technology at the operating system-level. Troubleshoot hardware and software issues across all server and network areas. Collaborate with software solutions/vendors/brands to ensure smooth operations. Assist in L1 and L2 troubleshooting to resolve any technical issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Application Packaging. Strong understanding of operating systems and network areas. Experience in troubleshooting hardware and software issues. Knowledge of software solutions/vendors/brands. Familiarity with L1 and L2 troubleshooting techniques. Additional Information: The candidate should have a minimum of 3 years of experience in Application Packaging. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite Good to have skills : Application PackagingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve overseeing the application development process and ensuring seamless integration. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of applications.- Act as the primary point of contact for application-related queries.- Provide guidance and mentorship to team members.- Collaborate with cross-functional teams to ensure successful project delivery.- Stay updated on industry trends and best practices to enhance application development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. S4 HANA Implementation knowledge Life sciences experience- Strong understanding of application packaging.- Experience in leading application development projects.- Knowledge of integration technologies and tools.- Familiarity with software development lifecycle processes. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Required Skills Technology | Programming Languages | AngularJs Behavioral | Aptitude | Managerial Skills Technology | IT Service Management Tools | Servicenow Technology | Programming Languages | Javascript (JS) Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | ServiceNow | Certified Implementation Specialist - ITSM Details: 1. Hardware and Networking: Knowledge on Desktop Hardware - Multiple Vendors, Remote Management Tools, Technical understanding on network fundamentals and topology 2. AD: Knowledge of AD Roles, Global Catalog Server, AD Group Policy, Knowledge of AD tools. Working knowledge of deploying Windows Group Policies 3. Win 7 /8: a) Good working knowledge of Windows 7 transition planning, Working knowledge on Win 7 deployment and Image Engineering. Knowledge on MDT 2010 framework deployment Image SOE creation. b) Working knowledge of Deployment of Win 7 features such as Bit locker / Bit lockers to go (encryption) or 3rd party encryptions as per customer requirement, Direct Access etc. c) Good working knowledge of Windows 7 deployment Process creation and Win 7 rollout using Zero touch deployment (leveraging desktop management tools like SCCM.), Lite touch /Manual deployment, Bare-metal deployment d) Direct access Branch Cache Working knowledge of Design and Deployment of Direct Access and Branch Cache 4. Desktop Virtualization: a) Good working knowledge of Microsoft VDI framework. b) Working knowledge of Microsoft Desktop Optimization (MDOP) technologies c) App-V - Application Virtualization technologies (apps sequencing and virtualization) d) MED-V - O/S virtualization and provisioning e) AGPM - Group Policy management for greater control f) DaRT - Troubleshooting and repairing system failures g) MBAM - Manage/Recover BitLocker protection keys and compliance monitoring. 5. Assessment tools: Good working knowledge of Application compatibility assessment and remediation on Microsoft ACT framework. Working knowledge on MAP based assessment and validation. 6. Backup: Good Working knowledge of Profile backup restore (USMT/scripts), Data backup using scripts/MS easy transfer /3rd party tools

Proven experience as an Application Packager, with a strong focus on MSI packaging techniques. Extensive hands-on experience with App-V Application Packaging using the App-V Sequencer. Solid understanding of Microsoft Store apps packaging techniques. P Industry: IT Location: Pune/Bengaluru Experience: 7 Years Role: Administrator Expected Date of Joining: Jan 01, 1970 Key Responsibilities Skills Design, create, test, and maintain application packages using various technologies including MSI, App-V, Microsoft Store apps, and MSIX. Utilize the App-V Sequencer for application virtualization packaging. Employ Wise Package Studio as the primary packaging tool. Analyse and modify MSI packages using Microsoft Orca. Collaborate with other IT teams to understand application requirements and deployment strategies. Contribute to the SCCM application deployment process, including package creation and testing. Develop and manage SCCM Collections for targeted application deployments. Troubleshoot application deployment issues on end-user devices. Automate packaging and deployment tasks where possible using Windows Batch and PowerShell scripting. (Advantage) Participate in Microsoft Intune application deployment processes. Document packaging standards, procedures, and best practices. Stay up-to-date with the latest application packaging technologies and trends. MSI Packaging App-V Sequencing SCCM Application Deployment SCCM Collection Management Application Troubleshooting Windows Batch Scripting Windows PowerShell Scripting (Added Advantage) Microsoft Intune App Deployment Apply Now

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience3-5 Years.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide ongoing technical support and maintenance for production and development systems and software products. Configure services running on various platforms and implement technology at the operating system-level. Troubleshoot hardware and software issues across all server and network areas. Collaborate with software solutions/vendors/brands to ensure smooth operations. Assist in L1 and L2 troubleshooting to resolve any technical issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Application Packaging. Strong understanding of operating systems and network areas. Experience in troubleshooting hardware and software issues. Knowledge of software solutions/vendors/brands. Familiarity with L1 and L2 troubleshooting techniques. Additional Information: The candidate should have a minimum of 3 years of experience in Application Packaging. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

We are CirrusLabs . Our vision is to become the worlds most sought-after niche digital transformation company that helps customers realize value through innovation. Our mission is to co-create success with our customers, partners and community. Our goal is to enable employees to dream, grow and make things happen. We are committed to excellence. We are a dependable partner organization that delivers on commitments. We strive to maintain integrity with our employees and customers. Every action we take is driven by value. The core of who we are is through our well-knit teams and employees. You are the core of a values driven organization. You have an entrepreneurial spirit. You enjoy working as a part of well-knit teams. You value the team over the individual. You welcome diversity at work and within the greater community. You arent afraid to take risks. You appreciate a growth path with your leadership team that journeys how you can grow inside and outside of the organization. You thrive upon continuing education programs that your company sponsors to strengthen your skills and for you to become a thought leader ahead of the industry curve. You are excited about creating change because your skills can help the greater good of every customer, industry and community. We are hiring a talented Citrix admin to join our team. If youre excited to be part of a winning team, CirrusLabs ( http://www.cirruslabs.io ) is a great place to grow your career. Experience - 3 - 8 years Location - Bengaluru Description Central point for implementing administering and maintaining Citrix desktop and application virtualization infrastructure. This role focuses on deploying new use cases and leading lifecycle management initiatives. Experience for this Sr. Consultant should include but not necessarily limited to: a. Knowledge of how the following Windows components integrate with Citrix technologies: i. Active Directory Domain Services ii. Active Directory Certificate Services iii. Policies iv. Domain Name System (DNS) v. Dynamic Host Configuration Protocol (DHCP) vi. Group Policy Objects (GPOs) vii. NTFS Permissions viii. Authentication and Authorization ix. Knowledge of IIS x. Microsoft Windows Operating Systems xi. Roles and features of Windows Server b. Knowledge of SQL Clustering and AlwaysOn Availability Groups. c. General networking skills (i.e. routing switching) d. Knowledge of hypervisors e. Knowledge of public clouds. f. Knowledge of shared storage configuration and management. ",

Accenture is seeking a talented and experienced Enterprise Solution Architect with expertise in End User Computing to join our dynamic team in Mumbai/Bangalore . As an Enterprise Solution Architect, you will play a pivotal role in designing and implementing scalable solutions that meet the complex needs of our clients. The ideal candidate will have 6-9 years of hands-on experience in End User Computing architecture and a proven track record of delivering successful projects. Key Responsibilities: Lead the design and implementation of End User Computing solutions, ensuring alignment with business objectives and IT strategies. Collaborate with stakeholders to understand business requirements and translate them into effective and innovative technical solutions. Provide technical leadership in the evaluation and selection of technology solutions, tools, and platforms related to End User Computing. Develop and maintain architecture blueprints, guidelines, and standards for End User Computing environments. Stay abreast of industry trends and emerging technologies to ensure solutions remain current and competitive. Work closely with project teams to ensure the successful delivery of solutions within established timelines and budget constraints. Provide mentorship and guidance to junior architects and other team members. Key Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Enterprise Solution Architect with a focus on End User Computing (6-9 years). In-depth knowledge of End User Computing technologies, including virtual desktop infrastructure (VDI), application virtualization, and endpoint management. Strong understanding of cloud-based solutions and their integration with End User Computing. Experience with leading End User Computing platforms such as VMware, Citrix, or Microsoft. Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Proven ability to work effectively in a collaborative team environment. Relevant certifications in Enterprise Architecture or End User Computing technologies are desirable. Selection Process: Prospective candidates must submit their applications exclusively through this listing on the Jigya portal. Only applications received through this listing will be considered for further assessment. Shortlisted candidates will be invited to participate in an Online Test conducted on the Jigya Portal. Subsequent to the Online Test, candidates will be scheduled for Personal Interviews.

Required Skills Behavioral | Aptitude | Leadership Skills Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | Certifications in Project Management | PMI Certified Associate in Project Management (CAPM) Skills required: - AD-Good Knowledge of AD Roles, Global Catalog Server, AD Group Policy, Knowledge of AD tools. Working knowledge of deploying Windows Group Policies and resolving any issues w.r.t to Group policies Win 7/8 - Excellent working knowledge of Windows 7 transition planning, Good Working knowledge on Win 7 deployment and Image Engineering. - Knowledge on MDT 2010 framework deployment Image and SOE creation. - Working knowledge of Deployment of Win 7 features such as Bit locker / Bit lockers to go (encryption) and or 3rd party encryptions as per customer requirement, Direct Access etc. - Good working knowledge of Windows 7 deployment Process creation and Win 7 rollout using Zero-touch deployment (leveraging desktop management tools like SCCM), Lite touch /Manual deployment, and Bare-metal deployment. - Direct access and Branch Cache-Good working knowledge of Design and Deployment of Direct Access and Branch Cache - Desktop Virtualization and MDOP - Excellent working knowledge of Microsoft VDI framework. - Good Working knowledge of Microsoft Desktop Optimization (MDOP) technologies - App-V -Application Virtualization technologies (apps sequencing and virtualization) - MED-V -O/S virtualization and provisioning - AGPM - Group Policy management for greater control - DaRT - Troubleshooting and repairing system failures - MBAM - Manage/Recover BitLocker protection keys and compliance monitoring. - Assessment tools excellent working knowledge of Application compatibility assessment and remediation on Microsoft ACT framework. - Good working knowledge on MAP-based assessment and validation.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Ceridian Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Min 15 years of education Demand is being used for Internal locking. Qualification Min 15 years of education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Microsoft Application Virtualization Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : BE Summary :As an Operations Engineer for Application/Cloud Support, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve working with Microsoft Application Virtualization and ensuring smooth functioning of the systems. Roles & Responsibilities: Provide technical support for Microsoft Application Virtualization and ensure smooth functioning of the systems. Collaborate with cross-functional teams to resolve technical issues and ensure timely delivery of services. Monitor and maintain the production systems to ensure high availability and performance. Identify and troubleshoot issues related to Microsoft Application Virtualization and provide solutions to minimize downtime. Professional & Technical Skills: Must To Have Skills:Experience in Microsoft Application Virtualization. Good To Have Skills:Knowledge of cloud computing platforms like AWS or Azure. Strong understanding of ITIL processes and best practices. Experience in monitoring and maintaining production systems. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 0-2 years of experience in Microsoft Application Virtualization. The ideal candidate will possess a strong educational background in computer science or a related field. This position is based at our Bengaluru office. Qualification BE

Job description for Application packaging: Should have good communication skills in English to interact directly with the customer. Should have proper email etiquettes. Should have strong knowledge of Application packaging using Admi Studio tool, language skills like VBScript, PowerShell Should have strong knowledge in APPV 5. Basics of APPV 4.6 would be an added advantage. Should have strong SCCM knowledge. Should have strong troubleshooting skills for issues arising at end users side for MSI, APPV, SCCM deployment. Should be able to think out of the box for various scenarios when one methodology is not working for a particular issue. Should be able to understand the end-to-end process of EUC Certification. Should have the insights to read beyond the planning notes, to understand the actual requirement of an app packaging request. Should be able to understand the history of an application in and out in the sense how it was packaged, what was its requirements earlier and then come to a decision on how to package the current request. Should be able to decode the glitches in planning notes and lab tech teams findings of an application and steer the packaging to right direction by coordinating with the planner/lab team or customer (if needed). Should be willing to contribute to SIP periodically by giving automations for various activities related to the end-to-end process. Should have basic knowledge on VMWare vSphere. If not, then he/she must be a quick learner of activities that may be beyond app packaging.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide ongoing technical support and maintenance for production and development systems and software products.- Configure services running on various platforms and implement technology at the operating system-level.- Troubleshoot hardware and software issues across all server and network areas.- Collaborate with software solutions/vendors/brands to ensure smooth operations.- Assist in L1 and L2 troubleshooting to resolve any technical issues. Professional & Technical Skills:- Must To Have Skills:Proficiency in Application Packaging.- Strong understanding of operating systems and network areas.- Experience in troubleshooting hardware and software issues.- Knowledge of software solutions/vendors/brands.- Familiarity with L1 and L2 troubleshooting techniques. Additional Information:- The candidate should have a minimum of 3 years of experience in Application Packaging.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualifications 15 years full time education

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Linux. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Application Packaging Responsible for application packaging, testing and deployment of packages for Windows end user devices Create application package following customer standards Release the application package to perform user acceptance testing (UAT) of the functionality of the application package Validate technical requirement document from the requester. Creating package deployment schedules Package the application as per technical document received Ensure each is packaged in accordance with, and meets GT application package standards and policies Perform UAT with the requester Monitoring deployment target status ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Responsibilities: Design, develop, and deploy application packages that meet organizational and client requirements. Customize and enhance third-party vendor MSI packages to ensure compatibility and optimal performance. Implement security protocols related to file/folder access, user permissions, and registry configurations. Utilize advanced diagnostic tools to analyse and resolve escalated application issues. Collaborate with cross-functional teams to ensure seamless integration and deployment of applications. Stay up-to-date with emerging technologies and best practices in application packaging and virtualization.

Req ID: 312855 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a EPM App Packaging Associate - Full Time to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). 7+ years of experience in repackaging applications in .MSI/.MSIx format using Admin Studio InstallShield & create transform files using Microsoft Custom Installation Wizard and Tuner. Understanding of MSI technology and command line options available. Proven experience relating to PowerShell, WSH VBScripting, WISE Scripting and Batch Scripting etc. Experience with any Software Distribution tool like Intune, Configuration Manager, SCCM, KACE etc is plus. Experience with any application virtualization tool like Thinapp, APPV etc is plus Understanding of OS virtual technology and Imaging tools like Vmware, Hyper-V. Resolving DLL conflicts, registry settings, recognizing applications related problems Windows Command line knowledge[Cacls, Xcacls, Regsvr32 etc] Testing Application in environments to include Windows 11. Excellent verbal and written communication skills Minimum Desired Education Graduation Engineering degree About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Testing, Virtualization, Consulting, Technology

Exp in packaging software using MSI technologies and virtualization platforms like VMware. - AppV experience is a mandatory. •Scripting languages like VBScript and PowerShell •Strong understanding of Windows operating systems (Win10, Win11)