46 Application Troubleshooting Jobs

We are currently seeking a Business Consulting-SCCM admin Consultant to join our team in Bangalore, Karntaka (IN-KA), India (IN). Must Have: Strong skills in SCCM administration, infrastructure management and SCCM client troubleshooting SCCM patching and deployments Power shell Scripting Intune administration Good To have : Packaging , App-v, Bomgar administration The Purpose of This Role This is to play a key role in managing the packaging and distribution function for enterprise. The candidate will be part of the existing team which manages packaging and distribution. The Value You Deliver Develop and manage SCCM, AppV, and Intune infrastructure for the firm Package enterprise applications. Document and communicate engineering and operational deliverables Manage product lifecycle (both hardware and software) Assist with the evaluation and engineering of software products and technologies and provide recommendations regarding selection and adoption, backed by rigorous analysis and justification. Assist with pilots for new products and technologies, analyze the value and impact from technical perspectives, and effectively communicate results and recommendations. Be an active advisor for operational processes and policies mandated by the enterprise. Provide operational support on technologies supported by the team like SCCM, AppV, Bomgar, Company portal and Intune. Member of 3rd level engineering escalation assist in troubleshooting. Work closely with EI support partners to ensure 24x7 availability of the infrastructure we support. The Skills that are Key to this role Technical / Behavioral- Strong Knowledge of SCCM, App V, and Intune infrastructure. Strong hands-on experience in creating PowerShell automation. Strong Knowledge in configuring new sites and roles. Configuring role-based access Good understanding of SQL and experience in report creation using SSRS. Configuration manager troubleshooting both server and client-side. Strong knowledge in deploying and troubleshooting applications, packages, and Task Sequences. Strong knowledge in staging, deploying, and ensuring 100% compliance of endpoint patching. Auditing of hardware/software inventory Good experience in providing Windows Desktop application deployment solution and support in a large environment using SCCM and Intune. Extensive knowledge and/or prior experience with standard software package and patch deployment methodologies, under standard change control processes in large organizations. Extensive knowledge of Windows operating system patching and defender updates. Remote management and troubleshooting, asset management, and inventory. Strong understanding of enterprise anti-virus solutions, endpoint data protection, and encryption. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication, presentation, teamwork, and customer service skills. Able to work effectively under deadlines in a fast-paced, changing environment. Strong analytical, troubleshooting, and problem-solving skills. Experience in supporting 24/7 Operations. Minimum Experience on Key Skills - 3-5 Years General Expectation 1) Must have Good Communication 2) Must be ready to work in 10:30 AM to 8:30 PM Shift 3) Flexible to work in Client Location GV, Manyata or EGL, Bangalore 4) Must be ready to work from office in a Hybrid work environment. Full Remote work is not an option 5) Expect Full Return to office from Feb/Mar'25

Job Summary We are seeking a skilled and experienced NetApp ONTAP Subject Matter Expert (SME) to join our team. The SME will be responsible for providing expert-level knowledge and guidance on NetApp ONTAP storage solutions, acting as a High-Tier supportability resource, as well as performing cloud architecture responsibilities. The ideal candidate should possess deep expertise in NetApp ONTAP, advanced troubleshooting skills, and a solid understanding of cloud architecture concepts – specifically AWS cloud services. Job Requirements Serve as the primary point of contact for support escalations related to FSX for NetApp ONTAP storage systems, providing expert-level analysis and troubleshooting leading to problem resolution. Collaborate with cross-functional teams to resolve complex technical issues related to FSX for ONTAP, ensuring timely and effective resolution. Design, configure, and administer FSX for NetApp ONTAP storage systems, including storage provisioning, data protection, performance optimization, and capacity planning. Act as a subject matter expert, providing guidance and mentorship to support teams to enhance their understanding and proficiency. Participate in the development and implementation of storage strategies for FSX for ONTAP, best practices, and standards based on NetApp ONTAP, ensuring alignment with business and cloud architecture goals. Evaluate and recommend improvements to storage infrastructure, processes, and procedures to enhance efficiency, reliability, and security. Collaborate with cloud architects, customers and other stakeholders to design and implement FSXN solutions in cloud environments, ensuring scalability, high availability, and cost optimization. Stay updated with the latest advancements, updates, and features of FSX for NetApp ONTAP and AWS cloud technologies. Participate in performance analysis, capacity planning, and optimization for FSX for ONTAP storage systems in cloud environments. Provide recommendations for the integration of FSX for NetApp ONTAP solutions with other cloud services, applications, and platforms, ensuring seamless interoperability. Work flexible hours, including participation in an on-call shift rotation, and be available to support critical issues or projects across different time zones. Stay abreast of industry trends, emerging technologies, and best practices related to NetApp ONTAP, cloud architecture, and storage management. Proven experience as a NetApp ONTAP Subject Matter Expert, with a deep understanding of NetApp ONTAP storage solutions, including configuration, administration, troubleshooting and optimization. Strong knowledge of storage and data management concepts, protocols (e.g., NFS, CIFS, iSCSI), and technologies (e.g., RAID, snapshots, replication). Experience in providing expert level support, with advanced troubleshooting skills and the ability to diagnose and resolve complex storage-related issues. Cloud infrastructure knowledge highly desirable – AWS one specifically. Education Bachelor’s degree in computer science, Information Technology, or a related field. Relevant certifications (e.g., NetApp Certified Data Administrator, NetApp Certified Implementation Engineer, cloud certifications) are highly desirable with 2 to 4 years of relevant experience.

Were AtkinsRalis, a world class Engineering Services and Nuclear organization We connect people, data and technology to transform the world's infrastructure and energy systems Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services company dedicated to engineering a better future for our planet and its people We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital The breadth and depth of our capabilities are delivered to clients in key strategic sectors, News and information are available at atkinsrealis or follow us on LinkedIn, Our teams take great pride in delivering some of the worlds most prestigious projects This success is driven by our talented people, whose diverse perspectives, expertise, and knowledge set us apart Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise, When it comes to work-life balance, AtkinsRalis is a great place to be So, let's discuss how our flexible and remote working policies can support your priorities We're passionate about are work while valuing each other equally So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer, Pre-requisites Technically supervising BIM technicians Managing packages of BIM work with minimal supervision Experience working in multi-disciplinary projects Technical Competencies Experience working on land development projects Capable of producing/reviewing Revit models independently in coordination with Architecture/MEP Experience developing GAs, sections, and detail drawings independently Experience working in BIM 360 Experience in Navisworks Job Knowledge Create templates for Revit and Civil 3D for landscape projects Set up files (Revit, Civil3D, AutoCAD, Rhino, Navisworks) for design, 3D coordination, and sheet production Supervise and contribute to object and family creation; maintain libraries per project/stage needs Review, estimate, and provide input on delivery schedules and effort levels Define workflows and procedures for digital design delivery with support from Digital Design Manager and Landscape Director Create and maintain BIM documentation (BEP, TIDP, MIDP, LOD matrices) using Parsonstemplates Train, mentor, and troubleshoot for CAD technicians, 3D modelers, and landscape architects Prepare landscape team for BSI BIM certification and annual audits Responsible for 3D coordination with disciplines and external consultants Participate in multi-disciplinary/client meetings; provide feedback on model status and coordination Conduct quality checks, model health checks, and design review checks Perform quantity take-off and scheduling Desired Experience 10+ years of advanced troubleshooting experience with CAD/BIM technologies Experience interfacing with project management and senior engineers Team leadership and people management skills Clear understanding of personal career aspirations Communication Ability to listen, understand, and follow instructions Communicates concerns to immediate supervisor Discusses career goals and aspirations Basic oral and technical writing skills Expresses technical ideas clearly and concisely Issues clear instructions to team members Shows confidence in technical decisions Identifies team barriers positively Coordinates design thinking with engineering lead and colleagues Reports problems to supervisor promptly Team Work Acts as both team member and leader Fosters team building Acts in the teams best interest Understands implications of shifting team priorities Shares information and knowledge Takes initiative to achieve team goals Participates in company social activities Promotes a collaborative team atmosphere Leadership / Influence Displays appropriate assertiveness Offers technical guidance to team members Demonstrates initiative and basic leadership in small groups Meets internal/external client requirements Coaches and mentors team members Personal Effectiveness Time Management Completes tasks on time and within budget Assigns and monitors delegated work Manages multiple assignments and priorities Remains accessible for communication Organising and Planning Plans and prioritizes tasks for self and team Seeks efficient ways to improve work quality Controls technical quality of output Manages personal career goals Involvement / Integration Flexible in tasks and location within project teams Identifies leads for additional project work Understands commercial aspects of project management Familiar with work and office procedures Leads innovation and continuous improvement Manages workloads by assigning appropriate staff/tools Motivation and Energy Contributes to team motivation Shows energy and enthusiasm Probes and challenges to enhance understanding Produces high-quality, cost-effective work Proactive and cooperative in multi-disciplinary teams Accountable for task results Summary Multi-tasker with ability to plan and prioritize own and project work schedule Demonstrates basic leadership and team management skills Focuses on process improvement beyond assigned tasks Time Type Full Time What We Can Offer You Varied, interesting and meaningful work, A hybrid working environment with flexibility and great opportunities, Opportunities for training and, as the team grows, career progression or sideways moves, An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual, Why work for AtkinsRalis We at AtkinsRalis are committed to developing its people both personally and professionally Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individuals abilities and talents We also actively support staff in achieving corporate membership of relevant institutions, Meeting Your Needs To help you get the most out of life in and outside of work, we offer employees ?Total Reward, Making sure you're supported is important to us So, if you identify as having a disability, tell us ahead of your interview, and well discuss any adjustments you might need, Additional Information We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community a place where we can all be ourselves, thrive and develop To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability, We care about your privacy and are committed to protecting your privacy Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data, Link: Equality, diversity & inclusion | Atkins India (atkinsrealis) Show more Show less

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Apple macOS Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Be the bridge between clients and solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues efficiently.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain accurate records of client issues and resolutions.- Stay updated with the latest technology trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple macOS Management.- Strong understanding of system and application troubleshooting.- Experience in providing technical support to clients.- Knowledge of system maintenance and performance optimization.- Familiarity with ITIL framework for service management. Additional Information:- The candidate should have a minimum of 3 years of experience in Apple macOS Management.- This position is based at our Coimbatore office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kotlin Programming Language Good to have skills : Spring BootMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will also engage in brainstorming sessions to innovate solutions that enhance application performance and user experience, ensuring that the applications align with business objectives and technical standards. Your role will require you to stay updated with industry trends and best practices to continuously improve application design and functionality. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior professionals to foster their growth and development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kotlin Programming Language.- Good To Have Skills: Experience with Spring Boot.- Strong understanding of application design principles and methodologies.- Experience with software development life cycle and agile methodologies.- Proficiency in debugging and troubleshooting applications to ensure optimal performance. Additional Information:- The candidate should have minimum 7.5 years of experience in Kotlin Programming Language.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Overview: We are looking for a Senior Support Executive with experience in ERP software support and strong knowledge of cloud-based SaaS ERP modules (Finance, Inventory, Procurement, Sales, etc.). Candidates with prior experience in similar ERP/accounting platforms ( e.g., Zoho, Tally, Odoo, or equivalent) are preferred. This role focuses on providing application support for our B2B cloud-based ERP solution , ensuring high client satisfaction and smooth business operations. Key Responsibilities: Provide L1/L2 support for our cloud-based ERP SaaS platform across various modules (Finance, Inventory, Procurement, Sales, etc.). Handle B2B client queries via email, chat, and phone; ensure timely and effective resolution. Assist in client onboarding, implementation support, and user training . Understand client business processes and configure workflows within the ERP system. Document tickets, resolutions, and create knowledge base articles for future reference. Generate MIS reports and assist in data analysis for clients and management. Collaborate with product and technical teams for issue escalation and enhancements. Ensure customer success and high adoption of the ERP system. Required Skills & Experience: 3+ years of experience in application/ERP support roles. Prior experience with ERP or accounting systems (Zoho, Tally, Odoo, or similar platforms). Strong understanding of SaaS-based ERP modules Accounting, Inventory, Procurement, Sales, etc. Excellent troubleshooting and problem-solving skills. Ability to communicate effectively with clients and handle escalations professionally. Proficiency in MS Excel & reporting tools . Desired Candidate Profile: Familiarity with cloud technologies, SaaS deployment, and API integrations . Understanding of business processes like Finance, Purchase, and Sales workflows Certifications in ERP systems or SaaS products will be an advantage. Ability to lead a team and mentor junior support executives. Qualification: Any Graduate (Commerce/Finance/IT background preferred) What We Offer: Competitive salary. Opportunity to work with a modern cloud ERP SaaS solution for the B2B segment . Career growth into leadership or product roles. Collaborative and innovative work environment. Apply Now: Send your CV to hr@tyagroup.co.in with the subject line Application for Senior Support Executive Cloud ERP SaaS.

PRIMARY ROLE Troubleshoot application problems, identifying the issues and guiding users through corrective steps. Provide systems administration, monitoring and business/technical support. Provide System Administration / Access Management for all users of the system such as adding, removing, and updating access. Complete incident ownership including triage, investigation, escalations and post incident follow up. Performing root-cause analysis of application related issues and recommend solutions, liaising with other ITSM service towers and end users as required. Working with developers, other analysts and testers to ensure that production fixes and business process changes are fit for purpose. Installation/deployment of software updates, patches and fixes in line with procedures and processes, including change management. Understand client concerns, with focus of problem resolution ensuring client satisfaction. Internal - General Use Proactively communicate with clients regarding issue status and resolution progress. Able to do advanced troubleshooting such as Debugging, Writing SQL queries, Basic programming. Interested candidate share there cv at: abhishek.jindal@crescendogroup.in or call at 9041783515

Deliver a solution with innovation and great piece of engineering. Ensure quality execution in the delivery of a product/solution to drive satisfaction, loyalty, and the implacable Consumer Experience. You are a seasoned .NET Tech Project Manager with over 12 years of experience, responsible for managing the overall delivery of development and enhancements projects. It is desirable to have a good background in the Casino domain. Your role involves managing enterprise application end-to-end and should be proficient in handling both waterfall and Agile execution models. Proficiency in developing NET web applications on the Microsoft stack including C#, .NET, ASP .NET, MVC, Web API, WCF, Entity Framework, LINQ, jQuery, JavaScript, NUnit, IIS, HTML, Bootstrap, and SQL Server Database is essential. You should possess strong organizational skills, the ability to manage a team, conceptualize design, and deliver applications effectively. Excellent communication, organization, and time management skills are key to success in this role. Key Skills: DOTNET, ASPDOTNET MVC, MS SQL Server, MS Project, SSIS, Agile Management, Project Management, Capacity Management, Application Troubleshooting, Web Application Design, Integration Test Results, Web Application, Application Deployment Plan, Application Maintenance Report. Your responsibilities will include creating project plans with relevant team members, supervising team members to ensure deadlines are met, maintaining the project budget, preparing progress reports for senior management, implementing project governance, and maintaining project KPIs. You will be required to identify necessary resources for the project, oversee project improvements, work closely with the project team, ensure smooth operations of web processes and infrastructure, and deliver results effectively within set deadlines. Additionally, you will communicate resource needs effectively to meet business timing requirements, work on multiple projects simultaneously using exceptional organizational and time management techniques, and lead technology work-stream through various life-cycle stages. Exciting aspects of this role include complete ownership and independence of execution, the opportunity to experiment, fail, and learn (with a condition - "Fail Fast"), working with a high pedigree, high-caliber team, contributing to every area of the business, and having a real impact with your work. Location: Ahmedabad,

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions to meet clients" most complex digital transformation needs. With a vast portfolio of capabilities in consulting, design, engineering, and operations, Wipro helps clients achieve their boldest ambitions and create future-ready, sustainable businesses. With a global presence of over 230,000 employees and business partners across 65 countries, Wipro is committed to supporting customers, colleagues, and communities in an ever-changing world. Responsibilities: - Possess working knowledge of Switching & Routing (Cisco based) and Cisco Meraki - Familiarity with cloud infrastructure such as MS Azure, MS Intune, and Autopilot - Installation and configuration of computer hardware, infrastructure hardware, operating systems, and applications - Providing LAN and WAN support, desktop configurations, MS Office and Outlook configurations, and asset management - Monitoring and maintaining computer systems and networks, including remote desktop support and application troubleshooting - Offering technical assistance to staff or clients in setting up systems or resolving issues - Diagnosing and resolving hardware or software faults - Supporting new applications and projects roll-out, setting up user accounts, managing passwords, and access issues - Maintaining comprehensive documentation related to the IT Department, including vendor purchase orders, invoices, and asset management records - Prioritizing and managing multiple open cases simultaneously for timely resolution - Establishing positive working relationships with customers, users, and other professionals - Managing inventory of equipment, consumables, and supplies, ensuring accurate IT assets list - Conducting quarterly reconciliation of production assets vs asset database - Tracking asset movement and managing stocks of equipment and consumables - Maintaining documentation related to IT Department, network diagrams, application inventory, purchase requests, invoices, asset allocation, and release - Acting as a local Project Manager for new hardware and application deployments - Coordinating UATs for new deployments and implementations - Participating in internal and external audits from an IT perspective Requirements: - Remote and onsite endpoint support for IOS & Windows - Application troubleshooting and basic networking support - Basic server management skills - Asset hardware management skills - Coordinating Go-Lives and UATs - Proficiency in English and Polish with a minimum B2 level What we offer: - Strong flexible benefits package - Premium insurance for medical services - Life & Disability Insurance - Voluntary Pension Fund - Social Funds benefits - Integration and cultural events - Reward and recognition program - Employee Referral bonuses - Relocation assistance - Friendly and chill atmosphere and company culture Wipro IT Services Poland Sp. z o.o. is an Equal Opportunity Employer that adheres to Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email, the Internet, or post/courier to Wipro's registered office. Join Wipro and be a part of reinventing the future. We are seeking individuals inspired by reinvention, constantly evolving to meet the changing world. Applications from people with disabilities are explicitly welcome.,

As an Expert Technical Support Consultant at Altera, a member of the N. Harris Computer Corporation family, you will play a crucial role in delivering health IT solutions that support caregivers worldwide. You will be at the forefront of driving a new era of healthcare by utilizing your deep expertise in SQL, HL7, and application troubleshooting to elevate care delivery and inspire healthier communities globally. Your responsibilities will include providing technical support to hospital IT staff, troubleshooting complex software issues for international clients, and ensuring proper case documentation and adherence to SLAs. To excel in this role, you must possess expert-level proficiency in SQL, including writing queries, MS SQL Server, T-SQL, and troubleshooting various issues. Your strong understanding of Windows Server administration and experience in supporting Microsoft Windows Server and SQL Server will be essential. Additionally, your significant experience in software/product support, ability to work effectively in team environments, and excellent communication skills will be critical for success in this fast-paced, customer-focused environment. The ideal candidate will have a minimum of 7 years of experience in a support or similar role within healthcare applications. Knowledge of healthcare applications, patient care environments, and relevant certifications in Microsoft SQL, Windows Server, Healthcare IT, or Health Care Informatics would be advantageous. Experience managing healthcare interfaces using HL7 and the ability to multitask effectively with a strong customer-centric focus are also desirable qualifications. In this role, you will collaborate with internal teams, mentor team members on SQL, handle support escalations, and provide on-call production support on a rotational basis for priority tickets. Your strong problem-solving skills, analytical abilities, and willingness to work in flexible shifts, including after-hours and holidays, will be crucial for ensuring client satisfaction and issue resolution. At Altera, we offer a flexible working policy that allows employees to work from home and/or the office. You will be part of a dynamic team that is committed to driving innovation in healthcare technology and making a positive impact on the lives of individuals worldwide. If you are passionate about leveraging your technical expertise to support healthcare applications and contribute to the advancement of healthcare delivery, we encourage you to apply for this exciting opportunity at Altera. For inquiries regarding the accessibility of our website or assistance with the application process, please contact us at HR.Recruiting@AlteraHealth.com.,

About the Job We are seeking a highly skilled and experienced C++ Developer to join our dynamic team. The ideal candidate will be passionate about developing high-performance applications on Linux platforms, with a strong emphasis on multithreading and system-level programming. You will be involved in all phases of the software development lifecycle, from design and implementation to testing and deployment. This role requires a proactive individual with excellent problem-solving abilities, a commitment to code quality, and a collaborative mindset. Responsibilities: - Design, develop, and maintain robust and efficient C++ applications on Linux. - Implement and optimize multithreaded applications to maximize performance and scalability. - Write clean, well-documented, and testable code. - Participate in the full software development lifecycle (SDLC), including requirements gathering, design, coding, testing, and deployment. - Debug and troubleshoot complex software issues, identifying and implementing effective solutions. - Optimize application performance through techniques such as memory management, loop optimization, and the use of inline functions. - Collaborate with cross-functional teams, including software engineers, QA, and project managers, to deliver high-quality software solutions. - Contribute to architectural design and discussions. - Stay up-to-date with the latest C++ standards and best practices. - Utilize and integrate with source code management tools. - Employ Agile/Scrum methodologies in the development process. - Work with Docker and containerization technologies for application deployment. Mandatory Skills: - C++: 5+ years of hands-on experience in C++ programming, with a strong understanding of memory management, file I/O, and streams concepts. - Multithreading: Solid expertise in multithreading, including creating and managing threads, synchronization mechanisms (mutexes, condition variables), and kernel-level understanding. - Linux: Proficiency in developing and troubleshooting applications on Linux, with a deep understanding of command-line tools, POSIX standards, processes, and networking. - Architecture: Strong understanding of software architecture principles and experience in building applications within a C++ environment. Good to Have Skills: - SCM Tool & IDE: Familiarity with source code management tools (e.g., Git, ClearCase) and the ability to integrate them with Integrated Development Environments (IDEs). Experience with setting up a Linux IDE. - Agile & Scrum: Experience with Agile and Scrum methodologies. - GIT & Confluence: Experience with GIT for version control and Confluence for documentation. - Web Application: Knowledge of developing web applications on the C++ platform. - Project Exposure: Solid understanding of project lifecycles and SDLC processes. - Troubleshooting: Proven experience in debugging, troubleshooting, and performance optimization techniques. - Docker & Containers: Understanding of Docker and containerization technologies for application deployment. Soft Skills: - Communication: Excellent written and verbal communication skills, with the ability to convey complex technical information clearly and concisely. - Interpersonal Skills: Strong interpersonal skills, including empathy, active listening, and emotional intelligence, to build and maintain positive working relationships. - Attitude: A positive and proactive attitude, demonstrating adaptability, collaboration, and the ability to overcome challenges effectively. - Decision Making: Ability to analyze information, understand the factors that influence decision-making, and employ appropriate strategies and techniques to make sound judgments. - Collaboration: Proven ability to work effectively with others to achieve common goals and objectives.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Workday Extend Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification for the Primary skill15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity in handling client issues and resolving system or application problems. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication with clients- Analyze system or application issues- Implement resolutions based on product knowledge Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday Extend, Mandatory to have Workday Related certification for the Primary skill- Strong understanding of system or application troubleshooting- Experience in system or application support- Knowledge of system or application design principles Additional Information:- The candidate should have a minimum of 5 years of experience in Workday Extend- This position is based at our Bengaluru office- A mandatory Workday Related certification is required Qualification Mandatory to have Workday Related certification for the Primary skill15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : OutSystems Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications meet client needs and expectations. You will also be responsible for developing new features and functionalities, contributing to the overall success of the projects you are involved in, and ensuring high-quality deliverables through rigorous testing and debugging processes. Your role will require you to stay updated with the latest technologies and methodologies to enhance your contributions effectively. Roles & Responsibilities:- Define and drive technical strategy for OutSystems projects, ensuring scalable, secure and maintainable architecture.- Lead cross-functional development teams, providing technical direction and oversight throughout the project lifecycle.- Collaborate with business stakeholders to align solutions with strategic goals and translate complex requirements into robust applications.- Ensure high code quality, performance and compliance with OutSystems and enterprise development standards.- Guide application modernization, including migration to OutSystems Developer Cloud (ODC) and integration with legacy or third-party systems.- Conduct technical reviews, risk assessments and troubleshoot complex application issues.- Foster technical excellence and innovation by mentoring developers, encouraging best practices and driving continuous improvement.- Ensure thorough technical documentation, including solution architecture, integration plans and deployment guides.- Manage resource planning, effort estimation and coordinate closely with project managers for timely delivery.- Prepare and maintain comprehensive technical documentation, including architecture diagrams, to support development and future maintenance efforts.- Oversee OutSystems installations (on-premises and cloud), environment management, and deployment processes. Professional & Technical Skills: - Expertise in OutSystems architecture concepts, design and implementation.- Strong technical competency in OutSystems platform architecture and general solution design principles.- Capable of contributing effectively as both an individual contributor and a collaborative team player/leader.- Hands-on experience with both OutSystems 11 and OutSystems Developer Cloud (ODC)- Proficient in designing, building, and configuring OutSystems applications to align with complex business and technical requirements.- Proven track record of writing high quality, efficient code using OutSystems, APIs and scripting languages- Proficient in designing & building applications and services in OutSystems for web and/or mobile apps- The candidate must have over 11+ years of total industry experience, with 5+ years dedicated to OutSystems development. 5+ years in an architect role.- OutSystems certifications:Associate Reactive/Web Developer, Tech Lead, Architecture Specialist. with hands-on experience delivering 34 full-cycle OutSystems projects.- Strong command of OutSystems Reactive, Traditional Web and architectural best practices- Proficient in designing & building applications and services in OutSystems for web and/or mobile apps.- Proficient in building BPT (Business Process Technology) flows within OutSystems applications.- Expertise in data modeling and working with relational databases.- Having strong knowledge and experience in using Architecture Canvas, Service Studio, Integration Studio, Lifetime, Forge Components, Monitoring Tools etc.- Proficient in designing and integrating with REST and SOAP APIs. Strong command over custom component development, JavaScript, HTML/CSS, and integration patterns (REST/SOAP/OAuth)- Solid understanding of full-stack development and layered architecture. Capable of enhancing existing OutSystems applications by handling change requests, performing in-depth investigations and implementing effective solutions.- Strong front-end development skills using HTML5, CSS3, JavaScript, and jQuery.- Good understanding of architectural patterns, software design principles and scalable system design.- Proven expertise in writing and optimizing complex SQL queries and database design- Good understanding of OutSystems ODC- Solid experience in application security, governance, and multi-environment deployments- Knowledge of OutSystems installation and configuration in both on-premises and cloud environments, with a focus on performance optimization.- Certified in OutSystems Cloud Deployment (OCD), demonstrating proficiency in cloud-based deployment strategies.- Experience with application migration from OutSystems 11 to OutSystems Developer Cloud (ODC).- Strong capability in application troubleshooting, including diagnosing issues and implementing effective solutions.- Experience with other low-code platforms (e.g., Mendix, Power Apps, Appian, others).- Knowledge of Azure/AWS services, containerization (Docker), or microservices architecture.- Understanding of Agile/Scrum methodologies and DevOps principles.- Familiarity with CI/CD tools, version control (Git), and API Gateways. Additional Information:- The candidate must have over 11+ years of total industry experience, with 5+ years dedicated to OutSystems development. 5+ years in an architect role- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : OutSystems Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code for multiple clients. Your day will involve collaborating with team members to ensure the successful implementation of enhancements and maintenance tasks, while also focusing on the development of new features to meet client needs. You will be responsible for troubleshooting issues and providing solutions, ensuring that the applications function optimally and meet the highest standards of quality and performance. Your role will require you to stay updated with the latest technologies and methodologies to continuously improve the development process and deliver exceptional results. Roles & Responsibilities:- Define and drive technical strategy for OutSystems projects, ensuring scalable, secure and maintainable architecture.- Lead cross-functional development teams, providing technical direction and oversight throughout the project lifecycle.- Collaborate with business stakeholders to align solutions with strategic goals and translate complex requirements into robust applications.- Ensure high code quality, performance and compliance with OutSystems and enterprise development standards.- Guide application modernization, including migration to OutSystems Developer Cloud (ODC) and integration with legacy or third-party systems.- Conduct technical reviews, risk assessments and troubleshoot complex application issues.- Foster technical excellence and innovation by mentoring developers, encouraging best practices and driving continuous improvement.- Ensure thorough technical documentation, including solution architecture, integration plans and deployment guides.- Manage resource planning, effort estimation and coordinate closely with project managers for timely delivery.- Prepare and maintain comprehensive technical documentation, including architecture diagrams, to support development and future maintenance efforts.- Oversee OutSystems installations (on-premises and cloud), environment management, and deployment processes. Professional & Technical Skills: - Expertise in OutSystems architecture concepts, design and implementation.- Strong technical competency in OutSystems platform architecture and general solution design principles.- Capable of contributing effectively as both an individual contributor and a collaborative team player/leader.- Hands-on experience with both OutSystems 11 and OutSystems Developer Cloud (ODC)- Proficient in designing, building, and configuring OutSystems applications to align with complex business and technical requirements.- Proven track record of writing high quality, efficient code using OutSystems, APIs and scripting languages- Proficient in designing & building applications and services in OutSystems for web and/or mobile apps- The candidate must have over 8+ years of total industry experience, with 3+ years dedicated to OutSystems development. 3+ years in an architect role.- OutSystems certifications:Associate Reactive/Web Developer, Tech Lead, Architecture Specialist. with hands-on experience delivering 34 full-cycle OutSystems projects.- Strong command of OutSystems Reactive, Traditional Web and architectural best practices- Proficient in designing & building applications and services in OutSystems for web and/or mobile apps.- Proficient in building BPT (Business Process Technology) flows within OutSystems applications.- Expertise in data modeling and working with relational databases.- Having strong knowledge and experience in using Architecture Canvas, Service Studio, Integration Studio, Lifetime, Forge Components, Monitoring Tools etc.- Proficient in designing and integrating with REST and SOAP APIs. Strong command over custom component development, JavaScript, HTML/CSS, and integration patterns (REST/SOAP/OAuth)- Solid understanding of full-stack development and layered architecture. Capable of enhancing existing OutSystems applications by handling change requests, performing in-depth investigations and implementing effective solutions.- Strong front-end development skills using HTML5, CSS3, JavaScript, and jQuery.- Good understanding of architectural patterns, software design principles and scalable system design.- Proven expertise in writing and optimizing complex SQL queries and database design- Good understanding of OutSystems ODC- Solid experience in application security, governance, and multi-environment deployments- Knowledge of OutSystems installation and configuration in both on-premises and cloud environments, with a focus on performance optimization.- Certified in OutSystems Cloud Deployment (OCD), demonstrating proficiency in cloud-based deployment strategies.- Experience with application migration from OutSystems 11 to OutSystems Developer Cloud (ODC).- Strong capability in application troubleshooting, including diagnosing issues and implementing effective solutions.- Experience with other low-code platforms (e.g., Mendix, Power Apps, Appian, others).- Knowledge of Azure/AWS services, containerization (Docker), or microservices architecture.- Understanding of Agile/Scrum methodologies and DevOps principles.- Familiarity with CI/CD tools, version control (Git), and API Gateways. Additional Information:- The candidate must have over 8+ years of total industry experience, with 3+ years dedicated to OutSystems development. 3+ years in an architect role.- A 15 years full time education is required. Qualification 15 years full time education

As a Computer Repair Technician, you will be responsible for troubleshooting, diagnosing, and repairing hardware and software issues on a variety of devices. Your primary duties will include assisting customers, recommending hardware or software upgrades, and maintaining accurate service records. Your key responsibilities will include diagnosing and resolving hardware and software issues on desktops, laptops, and peripherals using diagnostic tools and hands-on testing. You will also be expected to remove and replace faulty components such as HDD/SSD, RAM, motherboards, and power supplies, as well as install peripherals like printers, scanners, and monitors. Additionally, you will be responsible for installing, configuring, and troubleshooting operating systems and applications, managing driver conflicts, and removing malware. Data recovery and backup procedures will also be part of your responsibilities to safeguard against data loss whenever possible. As part of routine maintenance, tasks like disk cleanup, defragmentation, system updates, and performance optimization will also be required. This is a full-time position with a day shift schedule. In addition to your base salary, performance bonuses and yearly bonuses are also available. The work location is in person. Thank you.,

Responsibilities center around supporting our Windows 11 devices via the Service Now ticketing platform You will be responsible for supporting your primary facility but expected to provide desktop support for any regional facility remotely as well We have teams embedded in 11 facilities globally that support 30+ sites in total, Your Key Responsibilities The role would also be responsible for installing/maintaining office (O365) technologies for our end users, this includes supporting Outlook, Teams, the office suite, remote connectivity, VPN, building laptops/desktops, setting up end user equipment, A/V conference setups, and any other support requirements You will be required to work with users when on site, and to also support them remotely when they are working from home This role will also be expected to take part in any number of projects they are called upon This position reports directly into the India Operational Engineering lead This is flex position where you will both from the office and home This role would be responsible for the timely and effective management and prioritization of tickets assigned to them The ideal candidate would be dynamic, motivated and able to perform independently as well as work in partnership with other teams Required Your skills and experience that will help you excel A degree relevant to the position itself, ideally: Computer Science, a related technical field, or equivalent practical experience, 2+ years supporting a global Windows desktop environment, advanced troubleshooting and problem-solving skills Demonstrated knowledge and ability in all aspects of a Windows workstation environment (Windows 11, O365, Azure Active Directory, Teams/Zoom, Intune and modern desktop management, Autopilot, mobile management, Device as a Service, WiFi, VPN, collaboration and conferencing solutions, Virtual Desktop Infrastructure (VDI), user persona or profiles, asset management via CMDB/AD) Nice To Have macOS, Conditional Access Policies, networking services, PowerShell scripting, Digital Experience Monitoring, Windows Virtual Desktop Microsoft or Industry certification and financial industry experience a plus How Well Support You Coaching, support and encouragement from experts in your team Access to a wide range of learning opportunities to support your growth and development Customizable learning journeys to help you navigate your professional development Transparent performance-based compensation schemes Employee Resource Groups: MSCI Pride, Black Leadership Network, Womens Leadership Forum, Women in Tech, Asian Support Network, All Abilities, Hola! MSCI and Climate Action Group, What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing, Flexible working arrangements, advanced technology, and collaborative workspaces, A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results,

Role & responsibilities: JOB DESCRIPTION Position: PowerApps Developer Job Family: IS/IT Location: Pune, India Organizational interfaces Direct Manager Functional Manager Direct Report Organizational interfaces Global Digital Solutions practice Lead None Outsourced delivery teams Practice and Value Tower teams Competences requirements Knowledge / Qualification Previous Experience & key technical skills Key behavioral competencies Customer centric approach Agile squads management Agile product delivery Microsoft PowerApps Fluent English. At least 3-5 years plus digital development experience in Microsoft PowerApps Ability to prioritize and stay focused in a fast-paced environment Hands-on, action-oriented Missions Missions KPI and/or main deliverables Scope Design, develop, test, and deploy custom apps using Power Apps (Canvas and Model-Driven). Integrate Power Apps with other Microsoft services such as SharePoint, Dynamics 365, Teams, Power BI, and external data sources using Power Automate and connectors. Build custom connectors and leverage Dataverse (CDS) for data modelling and management. Translate business requirements into functional applications and workflows. Provide technical support and troubleshoot issues with existing Power Apps and Flows. Ensure apps meet compliance, security, and performance standards. Collaborate with cross-functional teams including business analysts, project managers, and other developers. Document application components, configurations, and best practices. Troubleshoot and resolve application issues and performance bottlenecks. Customer satisfaction on projects Worldwide, for all Business Groups Activities Service and Product Delivery Vendors/ contractors management and service monitoring Define product lifecycle with different gates and checklists Continuously track generated value Preferred candidate profile

We are looking for a skilled Application Support Engineer with expertise in SQL and .NET to join our team. The ideal candidate will have 5-10 years of experience. Roles and Responsibility Provide technical support and troubleshoot applications using SQL and .NET. Collaborate with cross-functional teams to resolve complex issues and enhance application performance. Develop and implement solutions to improve application reliability and scalability. Analyze logs, debug code, and perform testing to identify root causes of issues. Communicate effectively with stakeholders to provide timely updates on issue resolution. Continuously monitor application performance and recommend improvements. Job Requirements Strong knowledge of SQL and .NET technologies. Excellent problem-solving skills and attention to detail. Ability to work in a fast-paced environment and meet deadlines. Strong communication and teamwork skills. Experience with application support tools and methodologies. Ability to analyze complex issues and develop creative solutions.

About the Role We are seeking a highly skilled Technical Project Manager with strong hands-on experience in Network Security, Firewall technologies, and team leadership. The ideal candidate will be an individual contributor as well as a team manager, capable of driving complex projects while also mentoring and managing a team of Network Security Engineers and Consultants. Key Responsibilities Lead and manage end-to-end network security projects across global enterprise environments. Act as a technical subject matter expert on Palo Alto Networks, FortiGate, Cisco Firewalls, and Load Balancers (Citrix/F5). Design, implement, and manage security rules and configurations on Palo Alto and FortiGate firewalls. Troubleshoot Layer 4 and Layer 7 application and connectivity issues. Oversee Global Protect VPN configurations and support. Manage firewall backups and recovery operations for business continuity. Collaborate with stakeholders to define project scope, objectives, timelines, and deliverables aligned with PMP and ITIL frameworks. Develop and enforce Standard Operating Procedures (SOPs) for configuration changes and operational processes. Lead, mentor, and manage a team of network security engineers and consultants, ensuring high-quality project delivery. Interface with clients, vendors, and internal teams to present project status, security recommendations, and risk assessments. Lead and mentor a team of network security engineers and consultants. Allocate tasks, review configurations, and guide the team to ensure quality and timely delivery. Conduct training and upskilling sessions for team members on security best practices and tools. Drive continuous improvement initiatives across network security operations. Basic Qualifications B.E. / B.Tech in Computers or in information technology or master's degree in computers. 8+ years of overall experience in Network Security and Project Management. Strong hands-on expertise with Palo Alto or FortiGate firewalls and Load Balancers (F5/Citrix). In-depth understanding of Network Security, Firewalls, VPN, and advanced troubleshooting at L4-L7. Proven experience managing global security infrastructure projects. Preferred Qualifications Knowledge of ITIL processes, change management, and incident/problem management. Experience in creating security rules, policy updates, and access control configurations. PCNSA (Palo Alto Networks Certified Network Security Administrator) PCNSE (Palo Alto Networks Certified Network Security Engineer) NSE4 (Fortinet Network Security Expert Level 4) Citrix (Networking / ADC)

Job Area: Information Technology Group, Information Technology Group > IT Support Analyst General Summary: Job Responsibilities:1) Candidate will be required to work different shifts Provide first level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications and printer problems2) Act as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwide3) Answer incoming customer phone calls and e-mail while providing superior customer service4) Responsible for the ownership of incident creation, resolution and closure5) Utilize current problem and knowledge management software in accordance with standard operating procedures to track all inbound calls, e-mails and service requests6) Actively listen to each customer’s request; confirm an understanding of the issue, diagnose the problem and provide an accurate solution7) Document all call information including troubleshooting steps that pertain to a successful resolution and closure of the customers issue8) Utilize basic networking functions and support for e-mail clients is essential Minimum Qualifications: High School Diploma or equivalent. 1+ year of experience in IT, Engineering Support, or related area. 1+ year of experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). Physical : Frequently transports between offices, buildings, and campuses up to 2 miles. Frequently transports and installs equipment up to 40 lbs. 1) Good verbal and written communications skills2) Must be able to enunciate clearly over the telephone3) Must be able to interpret a customers' needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities4) Minimum of two years practical experience in the computing industry and corporate service-desk computing environment5) 7/365 availability is required. 24x7 shift model6) Good troubleshooting skills in Windows 10 O/S, MS Office tools, Mail Client (Outlook), Printers and basic networking7) Requires experience with two or more of the followingWindows based OS's and basics of UNIX or Linux operating system 1) Bachelor’s degree required2) Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environment3) Customer service, technical training and/or industry standard certifications preferred4) Contact Center experience will be a plus Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

What You'll Do The Technical Support Engineer acts as the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customers and internal Avalara departments for AvaTax and all related Connectors. You will work directly with customers, responding to email requests promptly, working with Avalara engineers to resolve issues, and participating in engineering and product management meetings. You will document each customer contact, troubleshoot technical issues, escalate to engineering, and manage issues through to resolution. You will have to work from Pune location and need to work in US or EMEA business hours, afternoon, evening, or night work across multiple time zones. You will report to Director, Product Support What Your Responsibilities Will Be You will be a Subject Matter Expert on Avalara product integrations. You will mentor and advise support teams and associated PODs. You will simplify customer interactions for support requests. You will manage and resolve technical issues for AvaTax, ECM, and related Connectors. You will conduct detailed ticket analysis, troubleshooting, and issue replication. You will experience interpreting and responding to customer requests with customers and maintain accurate records in the case tracking system. You will provide expert knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. You will manage ticket workload to meet department Service level agreements(SLA's), CSAT, and TTR goals with high documentation quality. You will handle technical escalations requiring assistance from other departments and partners. What You'll Need to be Successful 3+ years of experience in Technical Support, Application Support or Product Support or Engineering in SaaS ERP solutions. Expertise in supporting SaaS solutions, with a focus on APIs and 2+ years of API/Web Services experience. Advanced troubleshooting and escalation skills. Proficient in API testing tools like Postman. Experience collaborating and advocating for customers. Advanced customer relationship, call management, and Microsoft Office skills. Work during US business hours across multiple time zones.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kotlin Programming Language Good to have skills : Spring BootMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications. You will also engage in brainstorming sessions to innovate solutions that enhance application performance and user experience, ensuring that the applications align with business objectives and technical standards. Your role will require you to stay updated with industry trends and best practices to continuously improve application design and functionality. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior professionals to foster their growth and development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kotlin Programming Language.- Good To Have Skills: Experience with Spring Boot.- Strong understanding of application design principles and methodologies.- Experience with software development life cycle and agile methodologies.- Proficiency in debugging and troubleshooting applications to ensure optimal performance. Additional Information:- The candidate should have minimum 7.5 years of experience in Kotlin Programming Language.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

PositionTech Lead API Platform Team (Azure, Terraform, Kubernetes) Overview: We are seeking a highly skilled Tech Lead to spearhead our API Platform Team. This role demands a profound expertise in Azure services and advanced skills in Terraform and Kubernetes. Key Responsibilities and : Proven experience as a Tech Lead or Senior role in Azure, Kubernetes and Terraform. Extensive Expert-level knowledge and experience with Azure services such as AKS, APIM, Application Gateway, Front Door, Load Balancers, Azure SQL, Event Hub, Application Insights, ACR, Key Vault, VNet, Prometheous, Grafana, Storage Account, Monitoring, Notification Hub, VMs, DNS and more. Extensive Expert-level knowledge and hands-on experience in design and implement complex Terraform modules for Azure and Kubernetes environments, incorporating various providers such as azurerm, azapi, kubernetes, and helm. Extensive Expert-level knowledge and hands-on experience in deploy and manage Kubernetes clusters (AKS) with a deep understanding of Helm chart writing, Helm deployments, and AKS addons, Application Troubleshooting, monitoring with Prometheus and Grafana, GitOps and more. Lead application troubleshooting, performance tuning, and ensure high availability and resilience of APIs deployed in AKS and exposed internally and externally through APIM. Drive GitOps, APIOps practices for continuous integration and deployment strategies. Strong analytical and problem-solving skills with a keen attention to detail. Excellent leadership skills and ability to take ownership to deliver platform requirements in a faster pace. Qualifications: Bachelors or masters degree in Computer Science, Engineering, or a related field. Certifications in Azure, Kubernetes and Terraform are highly preferred.

Job Area: Information Technology Group, Information Technology Group > IT Support Analyst General Summary: Job Responsibilities: Candidate will be required to work different shifts Provide first level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications and printer problemsAct as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwideAnswer incoming customer phone calls and e-mail while providing superior customer serviceResponsible for the ownership of incident creation, resolution and closureUtilize current problem and knowledge management software in accordance with standard operating procedures to track all inbound calls, e-mails and service requestsActively listen to each customer’s request; confirm an understanding of the issue, diagnose the problem and provide an accurate solutionDocument all call information including troubleshooting steps that pertain to a successful resolution and closure of the customers issueUtilize basic networking functions and support for e-mail clients is essential Minimum Qualifications: High School Diploma or equivalent. 1+ year of experience in IT, Engineering Support, or related area. 1+ year of experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). Physical : Frequently transports between offices, buildings, and campuses up to 2 miles. Frequently transports and installs equipment up to 40 lbs. Good verbal and written communications skillsMust be able to enunciate clearly over the telephoneMust be able to interpret a customers' needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilitiesMinimum of two years practical experience in the computing industry and corporate service-desk computing environment7/365 availability is required. 24x7 shift modelGood troubleshooting skills in Windows 10 O/S, MS Office tools, Mail Client (Outlook), Printers and basic networkingRequires experience with two or more of the followingWindows based OS's and basics of UNIX or Linux operating system Preferred Qualifications Bachelor’s degree requiredMinimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environmentCustomer service, technical training and/or industry standard certifications preferredContact Center experience will be a plus Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : IBM WebSphere DataPower Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Collaborate with cross-functional teams to enhance system performance.- Document and maintain technical support processes.- Stay updated with the latest technologies and industry trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM WebSphere DataPower.- Strong understanding of system and application troubleshooting.- Experience in system monitoring and performance optimization.- Hands-on experience in scripting languages like Python or Shell.- Knowledge of network protocols and security measures. Additional Information:- The candidate should have a minimum of 2 years of experience in IBM WebSphere DataPower.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education