5 Application Training Jobs

As an Application Engineer at our company, you will be responsible for providing support to Samsung Ultrasound systems with a focus on customer service and technical expertise. Your main tasks will include conducting product demonstrations, delivering application training, and offering technical assistance to ensure the optimal usage of Samsung Ultrasound machines in clinical settings. Your key responsibilities will involve conducting both on-site and virtual demonstrations of Samsung Ultrasound systems to prospective and existing clients. You will also be tasked with providing hands-on application training to doctors, sonographers, and hospital staff to ensure they effectively utilize ultrasound features and workflows. Additionally, you will support the sales team in pre-sales and post-sales activities, including technical presentations and clinical application support. Collaboration with the service engineering team will be essential to ensure the smooth installation, configuration, and integration of ultrasound equipment. You will be expected to collect customer feedback, provide insights to the product and service teams for continuous improvement, and troubleshoot application-related issues by offering real-time solutions to healthcare professionals. It will be crucial for you to maintain an up-to-date knowledge of Samsung Ultrasound technology, clinical applications, and competitive products. You will also be responsible for preparing and delivering training materials, user manuals, and case studies tailored to the specific needs of clients. Additionally, representing the company at various workshops, CMEs, exhibitions, and conferences to showcase ultrasound applications will be part of your role. This is a full-time, permanent position that requires in-person work. The expected start date for this role is 18/08/2025.,

You will be independently responsible for the operational management of the training Centre in your respective region. This includes conducting pre & post recruitment orientation programs for fresher, Loan Officers, Branch Managers, and Area Managers. You will also be in charge of organizing monthly induction and refresher programs on Product, Process, Policies, and behavioral training in the region. Your responsibilities will include identifying training needs, conducting training assessments, building capabilities, and focusing on the qualitative aspects of business, processes, compliance, audit, CRM, and Sales pitch. It will be essential to identify the target audience for effective training sessions. You will be required to provide process training on Loan Disbursement Process, Documentation, and delinquency. Additionally, conducting IT Systems & application training along with Different APIs will be part of your role. Collaborating with regional stakeholders and sharing learning journeys amongst the region will be crucial. You will need to measure learning effectiveness through periodic interventions and assessments. Classroom training through LMS, maintaining and capturing all training details in LMS, and reporting to HO and stakeholders will be essential. Publishing the monthly training dashboard and visiting branches for location-based training are also part of the duties. Recognizing and rewarding achievements will be your responsibility as well. A minimum of 3 years of experience as a Regional Trainer is required for this role. You must be well-versed in the MFI/Microfinance industry and have a good understanding of business models, processes, policies, and products within this sector. Key Skills: - Comprehensive understanding of the Microfinance Industry - Strong acumen in technology and automation Education: - Post Graduate/ Graduate in any discipline,

Helpdesk Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. Roles and Responsibilities Working with customers/team members to identify application and system issues and advising on the solution Handle customer complaints Provide appropriate solutions and alternatives within the time limits Follow up to ensure resolution Keep records of customer interactions Process customer accounts and file documents Logging and keeping records of customer queries and feature request Qualifications Graduate in Computer Science, IT, Engineering or similar Skills Communication skills Good analytical and problem-solving skills Presentation Skills Eye for detail Curiosity to learn Time Management Skills Good interpersonal and customer care skills Minimum 1 year of experience in Customer Handling and Application Training

Application Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. Roles and Responsibilities Working with customers/team members to identify application and system issues and advising on the solution Handle customer complaints Provide appropriate solutions and alternatives within the time limits Follow up to ensure resolution Keep records of customer interactions Process customer accounts and file documents Logging and keeping records of customer queries and feature request Qualifications Graduate in Computer Science, IT, Engineering or similar Skills Communication skills Good analytical and problem-solving skills Presentation Skills Eye for detail Curiosity to learn Time Management Skills Good interpersonal and customer care skills Minimum 1 year of experience in Customer Handling and Application Training

Customer Support works with other team members within the Operations Department along with team members in the Software Design and Development, Operations and Business Development departments. Roles and Responsibilities Working with customers/team members to identify application and system issues and advising on the solution Handle customer complaints Provide appropriate solutions and alternatives within the time limits Follow up to ensure resolution Keep records of customer interactions Process customer accounts and file documents Logging and keeping records of customer queries and feature request Qualifications Graduate in Computer Science, IT, Engineering or similar Skills Communication skills Good analytical and problem-solving skills Presentation Skills Eye for detail Curiosity to learn Time Management Skills Good interpersonal and customer care skills Minimum 1 year of experience in Customer Handling and Application Training