Application Tech Support Practitioner

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Splunk Administration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : a:15 years of full time education Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills :Splunk AdministrationGood to Have Skills : No Technology SpecializationJob Requirements :Key Responsibilities :Key Responsibilitiesa:Standardized Splunk agent / tool deployment, configuration and maintenance across a variety of UNIX and Windows platforms b:Experience with Splunk Searching and Reporting, Knowledge Objects administration, Clustering and Forwarder Management c:Support Splunk / tools on Unix, Linux and Windows-based platforms Technical Experience : Technical Experiencea:At least 5 years of experience in IT with minimum 3 years in Splunk / tools implementation b:Skills in technical areas which support the deployment and integration of Splunk based solutions, Splunk Apps and Add-ons for monitoring and data integrations- including Infrastructure, Network, OS, DB, Middleware, Storage; Virtualization, Cloud Architectures etc c:Good to have knowledge on Java scripting, Python, shell scripting-based development Professional Attributes :a:Excellent customer facing skills b:Experience working with a global team c:Strong analytical and problem-solving skills d:Good verbal and written communication skill Educational Qualification:a:15 years of full time educationAdditional Info :Have Splunk architect overview knowledge and splunk app build know Qualifications a: 15 years of full time education