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Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture

3 - 5 years

1 - 5 Lacs

Bengaluru

Posted:3 months ago| Platform:

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Skills Required

system administration linux administration red hat os administration troubleshooting shell scripting kvm ldom ovm networking svm rhce ansible docker high availability technical support linux solaris administration openstack mysql aws bash scripting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Red Hat OS Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of the system or application. Your typical day will involve troubleshooting client issues, designing and implementing solutions, and communicating effectively with clients. Roles & Responsibilities: Provide technical support to clients, troubleshooting issues related to Red Hat OS Administration. Interpret and design solutions based on deep product knowledge, accurately defining client issues. Collaborate with cross-functional teams to resolve complex technical issues. Communicate effectively with clients, providing timely updates and ensuring client satisfaction. Professional & Technical Skills: Must To Have Skills:2+ years of experience in Red Hat OS Administration. Good To Have Skills:Experience in Linux Administration, Shell Scripting, and Virtualization technologies. Strong understanding of system administration and troubleshooting techniques. Experience in designing and implementing solutions for complex technical issues. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 2 years of experience in Red Hat OS Administration. The ideal candidate will possess a strong educational background in Computer Science or a related field. This position is based at our Bengaluru office. Qualifications Graduate

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Accenture

www.accenture.com

Professional Services

Dublin

600,000+ Employees

36723 Jobs

Key People

Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
David Rowland

Executive Chairman
Irene O'Neill

Chief Financial Officer

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