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Application Support Specialist, Kolkata (Metiabruz)

3 - 7 years

3 - 7 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Full Time

Job Description

JD for Application Support Specialist, Kolkata (Metiabruz) location Bachelor's degree or relevant certifications in computer science or information technology. Practical and demonstrable professional experience in a relevant technical field may also be considered in lieu of a degree or certifications. Proven experience in technical support. Strong problem-solving skills with the ability to troubleshoot and resolve application-related issues. Excellent communication skills, both written and verbal, to interact effectively with customers and internal teams. Ability to work collaboratively in a team environment, fostering strong working relationships with colleagues and product teams. Detail-oriented with a commitment to documenting support cases, resolutions, and interactions. Willingness and eagerness to continuously learn and deepen technical expertise in supported applications. Ability to read, write and debug common programming languages, such as Python and JavaScript at a basic to intermediate level. Proficiency working with structured data formats, including but not limited to JSON and CSV, as well as experience with other similar file types. Adaptability and a proactive attitude in staying updated with the latest application features and updates. A passion for process improvement and a willingness to contribute to the enhancement of support processes and procedures. Experience in distilling information down for a non-technical audience.

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Imerit
Imerit

IT Services and IT Consulting

San Jose California

1001-5000 Employees

14 Jobs

    Key People

  • Sushma Murthy

    Co-Founder & CEO
  • Pankaj Soni

    Co-Founder & COO

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