1499 Application Support Jobs - Page 50

Position: L2/L3 Application Support Java/Unix/SQL Locations: Hyderabad / Bangalore Hybrid work model Job type: Contract to hire On payrolls of Randstad Digital4 to 10 years L2/L3 Application Support Java/Unix/SQL Level L2, L3 Application Support + Development experience preferably in 4-10 years range; Good knowledge in Software Engineering and concepts, SDLC and ITSM processes knowledge, Hands-on coding, debugging skills and good communication Skills. Tech Skills: We are seeking a skilled and experienced engineers with strong L3 support capabilities to join our front office L3 support team. This role involves troubleshooting, supporting, bug-fixing and optimizing existing systems while ensuring their high performance, scalability, and reliability. Any object-oriented programming experience (Java or C++ or Python, etc) Unix/ Linux commands and scripting experience SQL QUERYING. Stored procedures coding & debugging experience, Erase/Cursors Database experience Please fill below details and share along with your updated resume, passport size photo and PAN card soft copy on top of resume to srikanth.rao@randstaddigital.com First name & last name as per the PAN card: Total Exp : Rel Exp : Current CTC: EXP CTC: Current company(mention payroll name): Notice Period (looking for Immediate - 15 days) : Any offers in hand ? Reason for change? Alternate Number: Pan Number: Please share UAN Service history screenshot: Client Email ID: Current Location: Education is full time/Part time? I hope you are having all of your employment and educational docs? Ready to work on Payroll of Randstad technologies (Contract to hire) ?? Available for virtual interviews on weekdays (Mon-Friday) 10AM to 4 PM?

Job TitleSenior Engineer- Core Support LocationBengaluru Work EmploymentFull time DepartmentWireless DomainTesting Reporting toLead Engineer About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are This team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks. What you work: Worked in Packet core nodes MME, SGW, PGW in support and integration role. Troubleshoot and resolve issues related to LTE core network operations, including connectivity, signaling, and performance problems. Develop and execute test plans to validate the functionality of LTE core network elements. Monitor and troubleshoot network performance, identifying and resolving issues promptly to minimize downtime Collaborate with other IT teams to integrate network solutions with existing systems and applications. Maintain and update network documentation, including diagrams, configurations, and inventory. Mandatory skills: BE/B.Tech./M.Tech. (EC/EE/CS) Degree with 3+ yrs. Knowledge of Packet core 2G,3G & 4G (VOLTE) technologies Worked in Packet core nodes MME, SGW, PGW in support and integration role. Excellent troubleshooting & trace analysis skills of interface S1C, S1U, Sgi, S5 and S11. Desired skills: Knowledge of Packet core 2G,3G & 4G (VOLTE) technologies Good understanding of IP communication. Good understanding of SCTP and TCP protocol. Good understanding of basic IP communication. Preferred Qualifications Experience: 3 to 6 years’ experience from Telecommunication or Networking background. Education Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Location Mumbai Job Title: Digitalization Application Support & Services Responsibility Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries. Technical guidance & win-win alignment between business requirements and use cases. Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure. Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail. Effective closure of service cases and acquisition of Service Business are the key responsibilities. In addition the candidate will also need to coordinate the service logistic activities along with sales team/service team/channel partners and end customer. Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit) Must participate in the full life cycle of the solution delivery. Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method. Should be willing to travel across India. Must have strong communication, presentation, and CRM skills. Skills and Competencies (required) Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration Advance Handle executive level customer interactions Advance Innovation process, New ideas / requirements from customer interactions Basic Understanding customer requirements, develop exesting & create new concepts Advance Experience 3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area. Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration. Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus. Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them. Implementing Industry 4.0 solution, that is centered around Connected Products. Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service. Ability to work in a rapidly changing environment where continuous innovation is desired. Education BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable. Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.

Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design. About the role: We are seeking a highly motivated and detail-oriented Application Support Engineer to join our dynamic, fast paced and growth-mindset team. In this role, you will be focused on supporting the Questa verification products, specifically in Verification IP line of products. In this position, you will be working closely with the product engineering team, field application engineers and customers. As an ASE, you will be solving some of our customers complex design, testbench and environment issues in the domain of functional verification. You will also be working closely on creating knowledge-based content and providing expertise on the Questa platform. You will work with multiple customers to understand their challenges and flow and be involved in technical presentations, training, evaluation and competitive benchmarking. You will part of the larger application support engineering organization and will be interfacing regularly with the North American and PACRIM teams. Minimum Qualifications: BS Electronic/Computer Engineering from an accredited institution Minimum of 2+ years of Digital Design/Verification experience Knowledge of VHDL or Verilog, or SystemVerilog RTL languages for ASIC or FPGA design Experience with ASIC or FPGA hardware design and implementation using RTL tool flows and methodologies Knowledge of Windows and Linux OS Self-motivated, flexible, self-disciplined, and comfortable in a dynamic, quick-moving environment. Strong interpersonal and communications skills with the ability to quickly establish rapport and credibility with our customers, sales, and product teams. Strong oral, and written communication, and presentation skills Excellent organizational and time management skills Preferred qualifications MS Electronic/Computer Engineering Knowledge of UVM and System Verilog for Verification Clock Domain Crossing (CDC), Static and Formal Verification Formal Applications Working knowledge of Working knowledge of Questa-Modelsim, VCS (Synopsys), NCSim (Cadence) or Aldec simulators. Knowledge of C/C++ programming languages Demonstrated proficiency with Object-Oriented Programming experience in test bench architecture and design Knowledge of scripting languages (e.g., Shell, Tcl, Perl, Python) Knowledge of CDC, low power and formal methodologies. Location Noida/ Bangalore Why us? Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! Siemens Software. Transform the Everyday #Li-EDA #LI-HYBRID

Hello Talented Techie! We provide support in Project Services and Transformation, Digital Solutions and Delivery Management. We offer joint operations and digitalization services for Global Business Services and work closely alongside the entire Shared Services organization. We make optimal use of the possibilities of new technologies such as Business Process Management (BPM) and Robotics as enablers for efficient and effective implementations. We are looking for Service Competence description The service to be provided is focused on Application support at Siemens. To achieve this, Siemens expects the following competences to be available at the service provider: Incident resolution within internal applications. End-to-end customer experience providing a single point-of-contact. Incident Management Incidents, queries & service requests Application support for Siemens Digital People Solutions, namely on PKI card & certificates support. Detailing all actions and communication in the tickets. Knowledge transfer inside the team regarding the applications and support activities eg Creation of use cases & documentation Evaluation of service needs & suggestion of improvements, proactively identifying and reporting issues Participating in jour fix & service meetings, being involved in upcoming changes & proactive feedback. To deliver the above competences, Siemens considers relevant for the outsourcing company to assure consultants with a skillset and experience covering: Fluent in English - spoken and written (required). Agile & proactive approach. Proven experience in Application Support. Experience in Help Desk / Service Support. Proven skills in ticketing tools (egServiceNow) is a must. Ability to learn customer support processes and techniques. IT Infrastructure library (ITIL) certification is a plus! Experience with handling certificates and/or PKI support is a must. Active Directory support experience can be helpful. Ability to work on CET (Central European Time) - required. Problem solving and research skills. Proficient in Microsoft Office (required). SharePoint/Wiki or/and webpage skills are helpful. Collaboration, Strategic thinking & planning with good organization skills are a must. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore. But you"™ll also get to visit other locations in India and globe, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow. Find out more about Siemens careers atwww.siemens.com/careers

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The primary purpose of this position is to design, deploy, and configure SCOM to efficiently monitor IT infrastructure, including servers, applications, and network devices. The role involves developing and maintaining custom monitoring solutions, analyzing SCOM alerts, and collaborating with IT teams to ensure effective incident management. The position requires strong technical skills, effective communication, and the ability to automate routine tasks to improve operational efficiency. Essential Duties: Efficiently monitor IT infrastructure, including servers, applications, and network devices. Install, configure, and troubleshoot SCOM management packs for various technologies and applications. Create and maintain custom monitoring solutions and workflows to proactively identify and troubleshoot potential issues. Automate routine SCOM tasks and reporting to improve operational efficiency. Analyze SCOM alerts, diagnose root causes of incidents, and escalate critical issues to the appropriate teams. Provide application support for the SCOM platform and create and maintain monitoring and notification rules. Maintain and update SCOM documentation to ensure clear procedures and knowledge transfer. Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed. Collaborate with IT teams (infrastructure, application, security) to define monitoring requirements and ensure effective incident management. Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality and reliability. Create custom reports on SCOM monitoring results, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts. Stay up-to-date on the latest SCOM features and best practices. EDUCATION/CERTIFICATIONS Required Bachelors Degree from an accredited college or university Preferred At least Seven (7) years of related SCOM experience, preferred at least Nine (9) years of SCOM experience TECHNICAL/SOFT SKILLS Required Experience with the installation, configuration, and administration of Microsoft System Center Operations Manager 2019; Experience in application/network performance and availability monitoring; Experience using the Microsoft Windows PowerShell scripting engine to automate tasks with SCOM Preferred Experience with System Center Configuration Manager 2016-19, System Center Service Manager 2016-19; Experience with Azure PaaS, IaaS, and VMware EXPERIENCE RequiredAt least Seven (7) years of related SCOM experience PreferredAt least Nine (9) years of SCOM experience LEADERSHIP SKILLS Required Ability to manage and collaborate with IT teams, strategic thinking, problem-solving Preferred Mentoring, conflict resolution At RSM, we offer a competitive benefits and compensation package for all our people."We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients."Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Overview PepsiCo is embarking on a significant initiative of digitalization and standardization of the FP&A solution across all its divisions to make the finance organization more Capable, more Agile, and more Efficient. The MOSAIC program is a key enabler of that vision. It is the FP&A solution of the PepsiCo Global Template (PGT) that, for the first time, aims to integrate vertical planning for Operating Units (OUs) or markets, and horizontal planning for functions (e.g., Global Procurement, Compensation and Benefits, etc.) that have accountability across markets. The program aims to harmonize data, planning processes and ways of working across PepsiCo market. The Sustain Team for MOSAIC Solution is responsible for the delivery of high-quality break fixes and keep stability for the Mosaic markets which are live. Also, to ensure zero minimum critical incident from Production, coordinate and minimize the downtimes of Prod and non-Prod environments. The overall solution should be managed closely with our Business Support (Center of Excellence), various business teams (product owners and market teams) and other application support teams. The role will interact directly on the design/development of incident break fixes and maintenance of the solution and will have to work closely with the various detail design & development teams. This role will require a strong background in technical solutions which are part of Mosaic architecture such as TM1, Alteryx, Data Lake. Responsibilities The candidate needs to have a high degree of initiative to work independently and get things done in a complex matrix organization. Key Accountabilities Includes following for Mosaic SolutionIBM Planning Analytics Cloud / Alteryx / Data Lake Handle Incidents for Mosaic solution and strive for resolution of incidents within SLA. Subject matter experts (SMEs), responsible for resolving incidents and for continuous communication about incident status. Act as a resolver and communicate with the customer as required. He is a member of a technical, operations, or application management team or supplier. Monitor the teams tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller. Responsible for forwarding tickets that require a change to the Service Controller and manage the Change Management process for break fixes implementation. Handle tickets escalations to the Service Controller. Qualifications Key Skill Required BE/B.Tech in computer Science 4+ Year of experience in TM1 Cognos Planning Analytics 6+ Years of Information Technology or business experience Technical Skills IBM Planning Analytics Modeler IBM Planning Analytics Turbo-Integrator IBM Planning Analytics Rules and Feeders IBM Planning Analytics Dimensions and Cubes IBM Planning Analytics Excel PAfE SQL, MySQL ODBC driver SAP exposure Service Now, Jira or other ticketing tools Non-Technical Skills Strong development background with 5 years experience in Sustain teams (offshore mainly) on business solutions projects with process flow, data flow and integration as a critical component. Knowledge of ITIL methodology. Understanding of the Financial Closing and Forecasting process. Knowledge of Project Management. Strong Interpersonal and Communication skills. Good verbal and written Communication. Strong Stakeholder management. Self-motivation and ability to stay focused.

Overview PepsiCo is embarked on a significant initiative of digitalization and standardization of the FP&A solution across all its divisions to make the finance organization more Capable, more Agile, and more Efficient. The MOSAIC program is a key enabler of that vision. It is the FP&A solution of the PepsiCo Global Template (PGT) that, for the first time, aims to integrate vertical planning for Business Units (BUs) or markets, and horizontal planning for functions (e.g., Global Procurement, Compensation and Benefits, etc.) that have accountability across markets. The program aims to harmonize data, planning processes and ways of working across PepsiCo organization. The Sustain Team for MOSAIC Solution is responsible for the delivery of high-quality break fixes and keep stability for the Mosaic markets which are live. Also, to ensure zero minimum critical incident from Production, coordinate and minimize the downtimes of Prod and non-Prod environments. The overall solution should be managed closely with our Business Support (Center of Excellence), various business teams (product owners and market teams) and other application support teams. The role will interact directly on the design/development of incident break fixes and maintenance of the solution and will have to work closely with the various detail design & development teams. This role will require a strong background in technical solutions which are part of Mosaic architecture such as TM1, Alteryx, Data Lake. Responsibilities The candidate needs to have a high degree of initiative to work independently and get things done in a complex matrix organization. Key Accountabilities Includes following for Mosaic SolutionIBM Planning Analytics Cloud / Alteryx / Data Lake Handle Incidents for Mosaic solution and strive for resolution of incidents within SLA. Subject matter experts (SMEs), responsible for resolving incidents and for continuous communication about incident status. Act as a resolver and communicate with the customer as required. He is a member of a technical, operations, or application management team or supplier. Monitor the teams tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller. Responsible for forwarding tickets that require a change to the Service Controller and manage the Change Management process for break fixes implementation. Handle tickets escalations to the Service Controller. Qualifications Key Skill Required University education (BS /BA level) or equivalent work experience 4+ years of experience in Alteryx 6+ years of Information Technology Technical Skills Alteryx Designer SQL, MySQL Python-Nice to Have Tableau-Nice to have Data Analysis Predictive Modelling, Forecasting-Nice to have ODBC driver SAP & Oracle exposure Service Now, Jira or other ticketing tools-Good to have Non-Technical Skills Strong development background with minimum 5 years experience in Sustain teams (offshore mainly) on business solutions projects with process flow, data flow and integration as a critical component. Knowledge of ITIL methodology. Understanding of the Financial Closing and Forecasting process. Strong Interpersonal and Communication skills. Good verbal and written Communication. Strong Stakeholder management. Knowledge of Project Management. Self-motivation and ability to stay focused.

Overview PepsiCo is embarked on a significant initiative of digitalization and standardization of the FP&A solution across all its divisions to make the finance organization more Capable, more Agile, and more Efficient. The MOSAIC program is a key enabler of that vision. It is the FP&A solution of the PepsiCo Global Template (PGT) that, for the first time, aims to integrate vertical planning for Business Units (BUs) or markets, and horizontal planning for functions (e.g., Global Procurement, Compensation and Benefits, etc.) that have accountability across markets. The program aims to harmonize data, planning processes and ways of working across PepsiCo organization. The Sustain Team for MOSAIC Solution is responsible for the delivery of high-quality break fixes and keep stability for the Mosaic markets which are live. Also, to ensure zero minimum critical incident from Production, coordinate and minimize the downtimes of Prod and non-Prod environments. The overall solution should be managed closely with our Business Support (Center of Excellence), various business teams (product owners and market teams) and other application support teams. The role will interact directly on the design/development of incident break fixes and maintenance of the solution and will have to work closely with the various detail design & development teams. This role will require a strong background in technical solutions which are part of Mosaic architecture such as TM1, Alteryx, Data Lake. Responsibilities The candidate needs to have a high degree of initiative to work independently and get things done in a complex matrix organization. Key Accountabilities Includes following for Mosaic SolutionIBM Planning Analytics Cloud / Alteryx / Data Lake Handle Incidents for Mosaic solution and strive for resolution of incidents within SLA. Subject matter experts (SMEs), responsible for resolving incidents and for continuous communication about incident status. Act as a resolver and communicate with the customer as required. He is a member of a technical, operations, or application management team or supplier. Monitor the teams tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller. Responsible for forwarding tickets that require a change to the Service Controller and manage the Change Management process for break fixes implementation. Handle tickets escalations to the Service Controller. Qualifications Key Skill Required University education (BS /BA level) or equivalent work experience 4+ years of experience in Alteryx 6+ years of Information Technology Technical Skills Alteryx Designer SQL, MySQL Python Tableau Data Analysis, Predictive Modelling, Forecasting ODBC driver SAP & Oracle exposure Service Now, Jira or other ticketing tools Non-Technical Skills Strong development background with minimum 5 years experience in Sustain teams (offshore mainly) on business solutions projects with process flow, data flow and integration as a critical component. Knowledge of ITIL methodology. Understanding of the Financial Closing and Forecasting process. Strong Interpersonal and Communication skills. Good verbal and written Communication. Strong Stakeholder management. Knowledge of Project Management. Self-motivation and ability to stay focused.

Overview PepsiCo is embarking on a significant initiative of digitalization and standardization of the FP&A solution across all its divisions to make the finance organization more Capable, more Agile, and more Efficient. The MOSAIC program is a key enabler of that vision. It is the FP&A solution of the PepsiCo Global Template (PGT) that, for the first time, aims to integrate vertical planning for Operating Units (OUs) or markets, and horizontal planning for functions (e.g., Global Procurement, Compensation and Benefits, etc.) that have accountability across markets. The program aims to harmonize data, planning processes and ways of working across PepsiCo market. The Sustain Team for MOSAIC Solution is responsible for the delivery of high-quality break fixes and keep stability for the Mosaic markets which are live. Also, to ensure zero minimum critical incident from Production, coordinate and minimize the downtimes of Prod and non-Prod environments. The overall solution should be managed closely with our Business Support (Center of Excellence), various business teams (product owners and market teams) and other application support teams. The role will interact directly on the design/development of incident break fixes and maintenance of the solution and will have to work closely with the various detail design & development teams. This role will require a strong background in technical solutions which are part of Mosaic architecture such as TM1, Alteryx, Data Lake. Responsibilities The candidate needs to have a high degree of initiative to work independently and get things done in a complex matrix organization. K ey Accountabilities Includes following for Mosaic SolutionIBM Planning Analytics Cloud / Alteryx / Data Lake Handle Incidents for Mosaic solution and strive for resolution of incidents within SLA. Subject matter experts (SMEs), responsible for resolving incidents and for continuous communication about incident status. Act as a resolver and communicate with the customer as required. He is a member of a technical, operations, or application management team or supplier. Monitor the teams tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller. Responsible for forwarding tickets that require a change to the Service Controller and manage the Change Management process for break fixes implementation. Handle tickets escalations to the Service Controller. Qualifications Key Skill Required University education (BS /BA level) or equivalent work experience 4+ Year of experience in TM1 Cognos Planning Analytics 6+ Years of Information Technology or business experience Technical Skills IBM Planning Analytics Modeler IBM Planning Analytics Turbo-Integrator IBM Planning Analytics Rules and Feeders IBM Planning Analytics Dimensions and Cubes IBM Planning Analytics Excel PAfE SQL, MySQL ODBC driver SAP exposure Service Now, Jira or other ticketing tools Non-Technical Skills Strong development background with 5 years experience in Sustain teams (offshore mainly) on business solutions projects with process flow, data flow and integration as a critical component. Knowledge of ITIL methodology. Understanding of the Financial Closing and Forecasting process. Knowledge of Project Management. Strong Interpersonal and Communication skills. Good verbal and written Communication. Strong Stakeholder management. Self-motivation and ability to stay focused.

Application Support(Tandom) with excellent communication What does a great Application support resource do in Fiserv? This position is responsible for monitoring and troubleshooting of EPOC Hosts and Transaction Authorizations. Providing monitoring and support on issues related POS/ATM transaction authorizations, making, and receiving calls, troubleshooting alerts, and documenting steps taken. Consult with project teams and functional units on the design of important projects or services. Help support existing business systems applications and demonstrates proficiency and leadership within agile methodologies. What you will do The candidate for this position will leverage their knowledge of Tandem systems to focus on production issues/alerts management. Their day-to-day responsibilities will include actively owning and resolving incidents that are generated via the standard monitoring tools, working closely with third party vendors and other internal or external partners. Ensuring timely resolution and appropriately document comments and escalations. Initiate and receive calls to and from clients and data centers to resolve incidents or document future events. Ensure incident documentation is well-written and easily understood and actionable by vendors and partners. Follow established guidelines to accomplish tasks and solve routine/non-routine problems. Must have general understanding of transaction authorizations and interbank processes and technologies. Rotating On-Call, project participation, and business continuity support for the card services processing, Windows and Linux applications. Must have excellent communication skills, as the role periodically interfaces with clients, vendors and business partners. What you will need to have: Bachelors degree in computer science or engineering, or relevant work experience IT experience with background in operations support with hands-on using Tandem a plus. 6 to 10 years of experience in production support. Technical skills in Tandem Non-Stop environment (pathway, netbatch, enform, tacl) A good understanding of data communications protocols such as TCP/IP. Excellent customer service with strong verbal and written communications skills required. Required to work flexible schedule, including overnight shifts and weekends. What would be great to have Knowledge of financial technologies, standards, and industry regulations (i.e., Payment Card Industry Data Security Standards) are highly preferred Knowledge of and experience with JIRA, Service Point and Confluence products. Prior technical experience. Experience with Splunk Conclusion The role demands a detail-oriented professional with an ability to multitask and triage and work with various teams to provide support. Offering a combination of critical thinking and technical expertise, the successful candidate will be instrumental in delivering high-quality mainframe solutions within a dynamic working environment.

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role Were offering this role at associate level What youll do As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills youll need We re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. We re also looking for: Knowledge and experience of Windows and UNIX Knowledge and experience of ServiceNow, Confluence tools A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Basic Database knowledge and ITIL processes Good collaboration and stakeholder management skills

Transition Manager Role 1 Manage knowledge transition projects to transition services from incumbent vendor or customer team to remote offshore team for Infrastructure support operations engagements 2 Lead and Manage Transition projects on schedule within budgets with high CSAT in line with contractual obligations 3 Facilitate coordination and collaboration between offshore onsiteonshore teams and customer teams 4 Full Ownership for success of each phase in transition projects Responsibilities 1 Transition Manager will be responsible for planning tracking and driving Mindtree and customer transition teams spread across the globe in line with scope commitments 2 Act as the prime interface for senior management and customer for service transition engagement 3 Plan and Coordinate activities for Due diligence exercise to perform scope baselining on schedule 4 Ensure successful service delivery transition of all activities processes workflows technical knowledge technical design and architecture documentation 5 Align customer to follow well defined transition methodology customize approach in line with customer environment 6 Ensure Staffing and skill readiness of Mindtree delivery teams for smooth transition 7 Ensure seamless integration of policies processes and workflow among integrated team of customer and Mindtree 8 Manage risks all risks with mitigation plans that impact budget scope CSAT and schedule of the transition project 9 Set correct expectations on the performance at each phase of transition and use of new or changed services 10 Ensure transfer of goodquality knowledge and information about services and service assets transferring services to and from other service providers 11 Successful decommissioning and discontinuation of services applications or other service components 12 Effective coordination between SMEs technical leads at offshore onsite and customer stakeholders with Excellent reporting and communication to all stakeholders 13 Conducting periodic Project governance meetings among stakeholders to review plan vs progress 14 Preparation and communication of the project planschedules daily weekly monthly status reports as per the schedule 15 Steer daily weekly monthly calls and ad hoc calls when needed 16 Ensure service delivery transition within agreed KPI target SLA measurement with continual improvement and high customer satisfaction 17 Drive proactive escalation process among stakeholders to prevent issues and mitigate risks to quality cost and schedule Required Skills 1 Overall IT Industry experience in IT Infrastructure support environments 2 Ability to see big picture and Understanding of Strategic vision of outsourcing and transition objectives of client 3 Demonstrated track record and 35 years of project management experience in endtoend IT Infrastructure Transformation Migration Upgrade Implementation projects and IT Operations 4 Demonstrated track record and 45 years of experience in Infrastructure support services Transition projects 5 Application support knowledge would be an advantage 6 Should have strong knowledge on supporting Data Centers HCI managing Private Cloud Public Cloud AWS Azure Google Virtualization etc 7 Knowledge of various methodologies for Service knowledge transition 8 Ability to estimate Transition Efforts 9 Ability to prepare and effectively communicate status reports presentations and Schedule trackers using Microsoft Project Plan and Microsoft Excel 10 Ability to lead estimate plan and execute multiple projects simultaneously 11 Experience in managing projects for clients from USAEUUKAPAC geographies 12 International work experience is an advantage 13 Ability to manage projects within Fixed Price Budget Tight Schedules with Excellent Quality 14 Effective Risk Issue constraint management to eliminate and mitigate business impact 15 Customer and internal Stakeholder Management Crisp and unambiguous Status Reporting Articulation and Communication 16 Ability to manage conflict

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role Were offering this role at associate level What youll do As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills youll need We re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. We re also looking for: Knowledge and experience of Windows and UNIX Knowledge and experience of ServiceNow, Confluence tools A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Basic Database knowledge and ITIL processes Good collaboration and stakeholder management skills

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for an Application Engineer - Industry Segment - Water & Industrial Business Unit to join our FE_WIBU team in India . Your main tasks and responsibilities: Possible customer contact, mainly by phone or e-mail. Prepare equipment selections, pricing, and project-specific documentation. Participate in technical clarification and kick-off meetings (internal/external). Provide operational application support. Communicate with the organization to find solutions for demanding projects. Adapt company guidelines and present improvement ideas. Prepare technical and commercial tenders in collaboration with sales and customers. Clarify technical questions and maintain regular contact with Sulzer factories. Ensure compliance with regulations and international trade rules. Adapt company guidelines/principles within own job (directives, policies, QESH etc.). Strong knowledge and follow through of compliance regulations and international trade compliance rules and regulations. To succeed in this role, you will need: University degree in Mechanical Engineering (preferred) or adjacent fields: process engineering, electrical engineering, mechatronics, environmental and water technology etc Commercial knowledge is a plus. Proficient in MS Office, SAP systems, CPQ, Salesforce CRM. Minimum 5 years in technical support or sales. Understanding of global sales processes. Knowledge of the Water segments and applications Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for an Application Engineer - Water Segment - Water & Industrial Business Unit to join our FE_WIBU team in India . Your main tasks and responsibilities: Possible customer contact, mainly by phone or e-mail. Prepare equipment selections, pricing, and project-specific documentation. Participate in technical clarification and kick-off meetings (internal/external). Provide operational application support. Communicate with the organization to find solutions for demanding projects. Adapt company guidelines and present improvement ideas. Prepare technical and commercial tenders in collaboration with sales and customers. Clarify technical questions and maintain regular contact with Sulzer factories. Ensure compliance with regulations and international trade rules. Adapt company guidelines/principles within own job (directives, policies, QESH etc.). Strong knowledge and follow through of compliance regulations and international trade compliance rules and regulations. To succeed in this role, you will need: University degree in Mechanical Engineering (preferred) or adjacent fields: process engineering, electrical engineering, mechatronics, environmental and water technology etc Commercial knowledge is a plus. Proficient in MS Office, SAP systems, CPQ, Salesforce CRM. Minimum 5 years in technical support or sales. Understanding of global sales processes. Knowledge of the Water segments and applications Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. We are Canada Life Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You re part of a diverse and inclusive workplace where your career and well-being are championed. You ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you ll deliver on our shared purpose to improve the well-being of Canadians. It s our driving force. Become part of a strong and successful company that s trusted by millions of Canadians to do the right thing. Be your best at Canada Life. Individual Insurance Technology (Ins Tech) is an organization providing information technology solutions to Canada Life. In Ins Tech, the Customer is at the centre of what we do. Our Ins Tech professionals make a significant contribution to the companies business goals through the effective delivery of value-added services. These services include setting technology direction, project management, analysis, system architecture, software development and the provision of operational support services for our Insurance Solutions business unit The role involves building partnerships with onshore team to build, optimize, evolve and stabilize applications. The ideal candidate will have strong technical expertise in modern automation technologies, leadership and mentoring skills, strategic planning capabilities, and effective communication and stakeholder management.The role requires proficiency in process modeling, workflow design and automation solutions. Essential Functions: Technical Create and maintain Appian IDP, Workflow and RPA applications and integrations. Develop and implement process models, data types, and user interfaces. Work with business analysts and stakeholders to understand requirements and translate them to deliver solution designs and automation solutions on Appian platform. Perform testing and debugging of applications to ensure functionality. Provide technical support and troubleshooting for Appian applications. Implement, maintain, and enhance applications in a reusable and sustainable way, ensuring high-quality code and performance. Consult with architects, technical directors, and product owners on the best strategy and options to meet client and business objectives, driving innovation and optimization. Handle application support responsibilities, including break/fix, upgrades, patches, support optimization, continuous improvement, maintaining third-party operated application relationships, and providing second-level support. Stay current on industry technology direction and best practices, integrating new trends and technologies into the development process such as Gen AI skills. People Build and maintain relationships across multiple groups in the organization to influence technology directions and promote effective collaboration. Ensure leaders and team members work together to drive performance, delivering high expectations within the values of the organization. Mentor and grow developers, fostering a high-performance culture and advocating for necessary cultural changes within the business unit. Identify opportunities for processes, training, and systems to retain and transition knowledge, enhancing individual and team effectiveness. Collaborate with stakeholders, including product managers and business leaders, to define project goals, scope, and priorities. Develop project plans, allocate resources, and monitor progress to ensure on-time and on-budget delivery of software projects. Foster a culture of continuous improvement, innovation, and knowledge sharing within the team. Oversee code reviews, quality assurance processes, and best practices adherence. Address and resolve project-related issues, risks, and escalations. Provide regular project status updates to upper management and stakeholders Qualifications: Experience with Modern Technologies: Proficiency in delivering business process automation solutions on low code platforms such Appian. Educational Background: Post-secondary degree/diploma in business or computer science, or equivalent experience. Industry Experience: A minimum of 6 to 9 years of industry-related experience supporting technology platforms and delivering projects/products to enable business capabilities. Leadership Skills: Excellent leadership skills with the ability to inspire and mentor developers, fostering a high-performance culture. Adaptability: Ability to deal with ambiguity and flexibility of approach, adapting to changing requirements and environments. Relationship Building: Strong relationship-building and influencing skills to manage stakeholders and ensure alignment with business objectives. Change Leadership: Experience as a change leader, driving a high-performance culture and advocating for necessary cultural changes within the business unit. Communication Skills: Excellent written and verbal communication skills to prepare communications and interact effectively with all levels, both technical and non-technical, within the organization. Operational Improvement: Demonstrated experience in challenging the status quo and identifying areas of operational improvement (people, process, technology). Hands-On and Strategic Mindset: Ability to be "hands-on" with support while also having a strategic/business mindset. Agile/DevOps Methodology: Experience working with Agile/DevOps methodology. Complex Environment Experience: Preference for and experience working in a complex, rapidly evolving environment with high expectations for excellence and achievement. Technical Problem-Solving: Strong problem-solving skills with the ability to develop effective technical solutions under various constraints. Industry Knowledge: Keeping current on industry technology direction and best practices, with a deep understanding of the financial services industry and regulatory compliance.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. We are Canada Life Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success. You can be your best here. You re part of a diverse and inclusive workplace where your career and well-being are championed. You ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences. Together, as part of a great team, you ll deliver on our shared purpose to improve the well-being of Canadians. It s our driving force. Become part of a strong and successful company that s trusted by millions of Canadians to do the right thing. Be your best at Canada Life. Individual Insurance Technology (Ins Tech) is an organization providing information technology solutions to Canada Life. In Ins Tech, the Customer is at the centre of what we do. Our Ins Tech professionals make a significant contribution to the companies business goals through the effective delivery of value-added services. These services include setting technology direction, project management, analysis, system architecture, software development and the provision of operational support services for our Insurance Solutions business unit The Contact Center manager will lead a high-performing team of engineers and analysts to Contact Center solutions with both customer and agent experience in mind, covering all aspects of the software development lifecycle. Success is measured by the team s ability to generate positive results for Canada Life s business and client objectives. The role involves building partnerships with onshore team to build, optimize, evolve and stabilize applications. The ideal candidate will have strong technical expertise in modern automation technologies, leadership and mentoring skills, strategic planning capabilities, and effective communication and stakeholder management. The Manager will exhibit strong problem-solving skills, adaptability, and critical thinking. Keeping current on industry trends and regulatory compliance within the financial services sector is crucial. The role requires proficiency in process modeling, workflow design and automation solutions. Essential Functions: Create and maintain AWS Amazon Connect, Salesforce Lightning Web Component and integrations. Develop and implement process models, data types, and user interfaces. Work with business analysts and stakeholders to understand requirements and translate them to deliver solution designs and solutions on AWS and SF platform. Enable transformation through AI capability for Contact centre while ensuring foundational operations and enhancements Perform testing and debugging of applications to ensure functionality. Provide technical support and troubleshooting and creative thinking and defect resolution Implement, maintain, and enhance applications in a reusable and sustainable way, ensuring high-quality code and performance. Consult with architects, technical directors, and product owners on the best strategy and options to meet client and business objectives, driving innovation and optimization. Handle application support responsibilities, including break/fix, upgrades, patches, support optimization, continuous improvement, maintaining third-party operated application relationships, and providing second-level support. Stay current on industry technology direction and best practices, integrating new trends and technologies into the development process. Build and maintain relationships across multiple groups in the organization to influence technology directions and promote effective collaboration. Ensure leaders and team members work together to drive performance, delivering high expectations within the values of the organization. Mentor and grow developers, fostering a high-performance culture and advocating for necessary cultural changes within the business unit. Identify opportunities for processes, training, and systems to retain and transition knowledge, enhancing individual and team effectiveness. Collaborate with stakeholders, including product managers and business leaders, to define project goals, scope, and priorities. Develop project plans, allocate resources, and monitor progress to ensure on-time and on-budget delivery of software projects. Foster a culture of continuous improvement, innovation, and knowledge sharing within the team. Oversee code reviews, quality assurance processes, and best practices adherence. Address and resolve project-related issues, risks, and escalations. Provide regular project status updates to upper management and stakeholders. Qualifications: [10+ years of experience] Experience with Modern Technologies: Proficiency in in Apex Code, triggers, custom object development, SFDC APIs, Web services, Force.com, Lightning Web Component development and AWS Amazon Connect, IAM, S3, Lamda, EC2, Cloudwatch, Cloudtrail, and Dynamo Experience with Integrations and an understanding of API s Deployment tools such as Jenkins, GitLab, and other CICD tools Knowledge of AI capabilities within the AWS and Salesforce platform Industry Experience: A minimum of 6 to 9 years of industry-related experience supporting technology platforms and delivering projects/products to enable business capabilities. Experience in Contact center build, modernization or transformation Leadership Skills: Excellent leadership skills with the ability to inspire and mentor developers, fostering a high-performance culture. Adaptability: Ability to deal with ambiguity and flexibility of approach, adapting to changing requirements and environments. Relationship Building: Strong relationship-building and influencing skills to manage stakeholders and ensure alignment with business objectives. Change Leadership: Experience as a change leader, driving a high-performance culture and advocating for necessary cultural changes within the business unit. Operational Improvement: Demonstrated experience in challenging the status quo and identifying areas of operational improvement (people, process, technology). Working knowledge of Jira and Confluence an asset Understanding of Contact Center KPIs or Average Handle Time, Average Wait time, etc is preferred

About The Role : Job TitleProduction Support, NCT LocationPune, India Role Description Deutsche Bank Group must be compliant with the new Payment Services Directive 2 (PSD2). PSD2 is adding requirements to payment services and expanding the scope on territorial and currency level (e.g. "one leg in", value dating). Its regulating third party access for Account Info Service Providers & Payment Initiation Service Providers and enhancing the security of online payments & account access (2-Factor-Authentication). Cross divisional and cross-country java-based application to handle 3rd party access for xs2a sandbox api under the payment service directive 2 (PSD2 regulation) for Europe. Since this is payment critical application, ensuring its stability in production is crucial. Given the high stakes of the PSD2 application, hiring additional team members is essential to mitigate operational risks, maintain production stability, and protect the organizations reputation. These roles will provide the necessary redundancy, scalability, and incident-handling capabilities to ensure the application meets its service-level commitments and delivers a seamless customer experience. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Monitor production systems for performance, availability, and anomalies. Troubleshoot and resolve issues related to PSD2 app, APIs, or infrastructure. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to senior management. Manage and mentor regional L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your skills and experience 2+ years (PSD2 Systems) 2+ years hands on IT support and interacting with application end users. Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and at executive levels. Understanding of ITIL / best practices for supporting a production environment PreferredITIL v3 foundation certification. PreferredExperience in a financial institution or large corporation; good technology background. PreferredPrior experience working in cloud based application. Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Technical competency Technologies Hands-on experience with Google Cloud Platform (GCP), Oracle, Postgress SQL Proficiency in configuring and managing Google Observability tools (Cloud Monitoring, Logging, and Error Reporting). DevOps Tools Expertise in GitHub Actions for CI/CD pipelines. Experience with GitHub for version control and collaboration. Incident and Operations Management Familiarity with incident management processes for high-criticality systems. Strong skills in monitoring application performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Role & responsibilities Responsible for the technical support and application support as required (Customer services) to the existing installation base of devices in the defined territory or Outside territory whenever required. Responsible & Accountable for Installation and User training (Both Public and Private Customers). Responsible & Accountable for Handling All the account allotted to him/her. Responsible & Accountable for Maintaining Documentation - Installation Reports, Service reports, Daily Sales Report, Tour plan, Collection of Customer feedback & Customer Master lists. Responsible for intimation of Relocation of existing Installed devices to RSM/RAM. Responsible & Accountable for maintaining the list of Spare parts & Device accessories. Responsible & Accountable for Handling customer complaints, Troubleshooting, Breakdown calls, Preventive Maintenance & Ensuring timely resolution of all complaints. Responsible for Salesforce Operations and Ticket Management. Dashboard Operations and Regular Monitoring. Assisting the NABL related activities in discussion with Senior reporting Executive/Manager. Responsible for Collection of AMC/CMC & Service Revenue. Responsible for sending Material request for Spares to RSM Responsible for Product promotions to all Existing and Prospect customers. Handling other job-related responsibilities and tasks that are assigned by his/her superiors in defined territory or Outside territory whenever required. Preferred candidate profile We are hiring for 3 Field Service Engineer positions at the following locations: Nashik Rajasthan Bikaner We are looking for 3 qualified candidates (one for each location) who meet the following criteria 1 to 3 years of relevant experience in: Field Service / Technical Support Medical Devices / Equipment Installation Customer Complaint Handling Preventive Maintenance & Troubleshooting

Introductory Market Language Banking Center Services (BCS) is a critically important organization within Consumer & Community Banking. BCS ensures operational success Job Summary As a Transactions Specialist within the Banking Center Services, you will be responsible for ensuring operational success for the ATM channel, payment applications, branches, and other products and services. You will provide Level 1 support for ATM and Payment Applications, manage ATM/IMCC incidents, and respond to inquiries by telephone or email. This role provides an opportunity to work in a dynamic, fast-paced environment and make a significant impact on our business. Job Responsibilities Manage ATM/IMCC incidents to ensure timely resolution and appropriate comments and escalation. Research ATM performance/health and resolve ATM failures, such as ATM load/reboot. Request or escalate ATM vendor service and cash replenishment. Provide Level 1 application support to other lines of business. Respond to inquiries by telephone or email, taking ownership of issue resolution for internal/external clients. Analyze details and research using multiple systems to resolve problems via telephone/email, including outbound calls for client satisfaction. Approach each contact as an opportunity to educate the caller on process, product, and system information to reduce repeat contacts. Use thorough product/process knowledge to resolve unique or challenging inquiries/problems. Maintain strict adherence to established risk procedures and ongoing risk education. Follow customer authentication procedures and ensure staff procedures align with established risk protocols. Report privacy breaches following established risk procedures and complete assigned risk training on time. Required qualifications, capabilities and skills Candidates should possess technical qualifications or skills. Graduates with B.Tech, MBA, or BCom degrees are eligible. Experience in Level 1 incident management is required. Must have excellent written communication skills. Strong prioritization and time management abilities are essential. Ability to communicate effectively with all levels of leadership. Proficiency in MS Office is necessary. Must be able to work collaboratively within a team. Ability to maintain confidentiality and multitask efficiently. Flexibility to adapt to changes is important. Must have a scorecard rating of "Meets Expectation" and should not be under any corrective action, along with a good attendance record.

COMMUNICATE WITH THE TRAVEL AGENT TO RESOLVE COMPLAINT OR QUERY ABOUT HIS PURCHASED TICKES BY MAKING OR RECEIVING A CALL 2 E-MAIL COMMUNICATION WITH THE TRAVEL AGENT TO SOLVE THEIR QUERIES COORDINATE WITH INTERNAL TEAM FOR VARIOUS QUERY RESOLUTION AIRLINES WEBSITES & E-MAIL NAVIGATION FOR VARIOUS ASPECTS COMMUNICATE WITH AIRLINES SUPPORT TEAM FOR VARIOUS ACTIVITY IN THE PNR PROPER HANDOVER OF THE ASSIGNED TASK IN CASE OF REQUIREMENT Performs other duties as assigned

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together. We are seeking a skilled and experienced professional to join our team as an Oracle Fusion HCM Cloud Applications Implementation and Support Specialist. The ideal candidate will have a strong background in maintaining and supporting Oracle Fusion HCM Cloud Applications, with a specific focus on Oracle HCM Benefits. Who you are: You possess excellent business & application knowledge in the Oracle HCM domain. You have proven experience in BAU support and continuous improvement lifecycle. What Youll Own: Configuration/development of solutions developed as per business requirements. Analyze and resolve production issues as per SLA. Working directly with HCM product owner to plan & prioritize backlog. Working with HCM module leads and cross-functional leads to understand the requirements and deliver. Ensuring efficiency in daily standups/refinements/retrospectives. Maintain configuration workbooks and documentations as relevant. Able to prioritize the workload and deliver as per deadline. Support/guide junior resources in resolving tickets and managing new CI requirements. Collaborates and communicates with relevant domain BPOs, BPEs, KBUs, and EUs. Role accountabilities: Collaboration: Collaborates with Product Owners, Oracle Operation & Optimization colleagues and 3rd parties to ensure that deployed solutions will meet business needs. Collaborates with wider Oracle Operation & Optimization team to ensure consistency and standards followed for documentation and approach. Applications Support & Maintenance: Member of Oracle Operation & Optimization Domain team implementing solutions to address business priorities with a focus on improved EU experience, functionality, and efficiency. Demonstrates business process knowledge and relevant Oracle domain configuration knowledge to efficiently deliver on Oracle solutions. Works with Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems. Participates in Oracle Quarterly Update process working with the Test Manager and KBUs to prepare and execute effective test scripts. Joins Oracle support sessions to understand Oracle product development and thereby improve business efficiency. Proactively assesses the technical landscape and ensures processes/integrations are optimally configured. Applications Enhancement & Continuous Improvement: Collaborates with Product Owners, Business Process Owners, Business Process Experts, and Oracle Operation & Optimization teams to deliver CI projects in relevant Oracle domain portfolio. Works on configuration changes as assigned. Contributes to POCs and functional design workshops with POs and/or Functional Solution Managers as assigned. Prepares documentation of configuration changes for CI projects, including deployment guides and/or KBAs for knowledge transfer to vendors and GSD as assigned. Participates in technical solution development, documentation, and technical testing to ensure that solutions follow best design practices. Key Shared Accountabilities: Partnership with other OEA Lanes, Teams, and OOO Domains to exceed business expectations. Oracle functional solution decisions with OOO Lane. Oracle Quarterly Update testing with OOO Test Manager and KBUs. Oracle SOP and training materials for business. The ideal candidate should: Strong knowledge of end-to-end HR business processes and the ability to resolve issues quickly and convert business requirements into system solutions. Experience in HCM fast formulas, HDLs, HCM Extracts. Experience with Azure Dev/Ops. Experience in the HCM domain with the ability to assess impact of change. Ability to work on Continuous Improvement & business projects when needed. Ability to review & challenge proposed solution designs. Excellent communication skills. Ability to work in a fast-moving environment with Global stakeholders. Knowledge of Oracle integration Cloud / SQL / OTBI / BI Publisher advantageous. Experience in stakeholder management is advantageous. Required Qualifications: Has 5+ years of experience in Oracle HCM Cloud Benefits. Specialist knowledge in one or more of these modules (Compensation, Core-HCM, Absence Management, Time and Labor, Goals & Performance and HR Helpdesk). Configuration experience in benefits (ExBenefit structure, Rates/ Coverages, Eligibility, Enrolment & life events). Experience in executing changes associated with Annual enrolments (preferably for US and Canada). Collaborate with stakeholders from the business on a frequent basis in requirements discovery, refinement, documentation and implementation. Active Participation during quarterly update cycles in the review, impact assessment and implementation of new features. Good level of understanding in the benefits integrations with benefit vendors and payroll systems. Preferred Qualifications: Fast formula experience in building and debugging benefits fast formulas. Experience in BI/ OTBI reporting. Experience in building and maintaining HCM extracts. Experience in data loads using spreadsheet loader and HCM Data Loader. Understanding of project delivery using agile methodology. Oracle certifications are preferred. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. Its why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. Youll do meaningful work, and no matter what role, youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. #OTechPH #JoinArcadis #CreateALegacy

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together. Arcadis is looking to hire an Oracle Application Analyst HCM within our Oracle Operation & Optimization Center of Excellence. Who you are: You possess excellent business & application knowledge in the Oracle HCM domain, (e.g., Core HCM, OTL, ORC, OLC, Benefits and Compensation, Performance Management, HR Helpdesk, etc.). You have proven experience in BAU support and continuous improvement lifecycle. What Youll Own: Configuration/development of solutions developed as per business requirements. Analyse and resolve production issues as per SLA. Working directly with HCM product owner to plan & prioritize backlog. Working with HCM module leads and cross-functional leads to understand the requirements and deliver. Ensuring efficiency in daily standups/refinements/retrospectives. Maintain configuration workbooks and documentations as relevant. Able to priorities the workload and deliver as per deadline. Role accountabilities: Collaboration: Collaborates and communicates with relevant domain Business Process Owners, Business Process Experts, Key Business Users, and End Users. Collaborates with OIM team and member of Design Authority. Collaborates with OEA Data, Infrastructure and Integrations team and Oracle Operation & Optimization Technical Solution Managers to ensure technical landscape adheres to standards. Applications Support & Maintenance: Participates in assessment of the technical landscape to ensure processes/integrations are optimally configured. Supports Arcadis 3rd party vendors in assessing & validating proposed solutions and/or create proposed solutions to address incidents/problems. Participates in the Oracle Cloud quarterly update process and testing for apps in collaboration with KBUs and OOO Test Manager. Attends service calls with partners to provide assistance on technical issues. Join Oracle support sessions to participate in Oracle product development and thereby improve business efficiency. Applications Enhancement & Continuous Improvement: Collaborates with Product Owners, Business Process Owners, Business Process Experts, and Oracle Operation & Optimization C/I team to design and deliver continuous improvement projects in the Oracle applications portfolio. Participates in technical design work as assigned. Reviews approach with the POs and performs fit/gap analysis as assigned. Assists with technical solution development, documentations and technical testing as assigned. Key Shared Accountabilities: Partnership with other OEA Lanes, Teams, and OOO Domains to exceed business expectations. Oracle Quarterly Update testing with OOO Test Manager and KBUs. Oracle SOP and KBA development with O&Q team. ager and KBUs. Oracle SOP and KBA development with O&Q team. The ideal candidate should: Strong knowledge of end-to-end HR business processes and the ability to resolve issues quickly and convert business requirements into system solutions. Experience in HCM fast formulas, HDLs, HCM Extracts. Experience with Azure Dev/Ops. Experience in the HCM domain with the ability to assess impact of change. Ability to work on Continuous Improvement & business projects when needed. Ability to review & challenge proposed solution designs. Excellent communication skills. Ability to work in a fast-moving environment with Global stakeholders. Knowledge of Oracle integration Cloud / SQL / OTBI / BI Publisher advantageous. Required Qualifications: Bachelors degree or equivalent work experience & practical knowledge. 2+ years of proven experience as an Oracle Cloud HCM developer/analyst. Agile/ CI Frameworks Demonstrated technical aptitude and attention to detail. Preferred Qualifications: 2+ years of hands-on Oracle HCM configuration/development. Experience in agile delivery frameworks/methodologies. Experience in managing incidents/problems. Oracle Cloud Certification. Experience in designing/delivering changes/solutions in an Oracle landscape for a global organization. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. Its why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. Youll do meaningful work, and no matter what role, youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. #OTechPH #JoinArcadis #CreateALegacy Location - Bengaluru,Hyderabad,Mumbai,Noida

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together. Arcadis is looking to hire an Oracle Application Configuration Specialist HCM within our Oracle Operation & Optimization Center of Excellence. Who you are: You possess excellent business & application knowledge in the Oracle HCM domain, (e.g., Core HCM, OTL, ORC, OLC, Benefits and Compensation, Performance Management, HR Helpdesk, etc.). You have proven experience in BAU support and continuous improvement lifecycle. What Youll Own: Configuration/development of solutions developed as per business requirements. Analyse and resolve production issues as per SLA. Working directly with HCM product owner to plan & prioritize backlog. Working with HCM module leads and cross-functional leads to understand the requirements and deliver. Ensuring efficiency in daily standups/refinements/retrospectives. Maintain configuration workbooks and documentations as relevant. Able to prioritise the workload and deliver as per deadline. Support/guide junior resources in resolving tickets and managing new CI requirements. Collaborates and communicates with relevant domain BPOs, BPEs, KBUs, and EUs. Role accountabilities: Collaboration: Collaborates with Product Owners, Oracle Operation & Optimization colleagues and 3rd parties to ensure that deployed solutions will meet business needs. Collaborates with wider OOO team to ensure consistency and standards followed for documentation and approach. Applications Support & Maintenance: Member of Oracle Operation & OptimizationDomain team implementing solutions to address business priorities with a focus on improved EU experience, functionality, and efficiency. Demonstrates business process knowledge and relevant Oracle domain configuration knowledge to efficiently deliver on Oracle solutions. Works with Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems. Participates in Oracle Quarterly Update process working with the Test Manager and KBUs to prepare and execute effective test scripts. Joins Oracle support sessions to understand Oracle product development and thereby improve business efficiency. Proactively assesses the technical landscape and ensures processes/integrations are optimally configured. Applications Enhancement & Continuous Improvement: Collaborates with Product Owners, Business Process Owners, Business Process Experts, and Oracle Operation & Optimization teams to deliver CI projects in relevant Oracle domain portfolio. Works on configuration changes as assigned. Contributes to POCs and functional design workshops with POs and/or Functional Solution Managers as assigned. Prepares documentation of configuration changes for CI projects, including deployment guides and/or KBAs for knowledge transfer to vendors and GSD as assigned. Participates in technical solution development, documentation, and technical testing to ensure that solutions follow best design practices. Key Shared Accountabilities: Partnership with other OEA Lanes, Teams, and and Oracle Operation & OptimizationDomains to exceed business expectations. Oracle functional solution decisions with OOO Lane. Oracle Quarterly Update testing with OOO Test Manager and KBUs. Oracle SOP and training materials for business. The ideal candidate should: Strong knowledge of end-to-end HR business processes and the ability to resolve issues quickly and convert business requirements into system solutions. Experience in HCM fast formulas, HDLs, HCM Extracts. Experience with Azure Dev/Ops. Experience in the HCM domain with the ability to assess impact of change. Ability to work on Continuous Improvement & business projects when needed. Ability to review & challenge proposed solution designs. Excellent communication skills. Ability to work in a fast-moving environment with Global stakeholders. Knowledge of Oracle integration Cloud / SQL / OTBI / BI Publisher advantageous. Experience in stakeholder management is advantageous. Required Qualifications: Bachelors degree or equivalent work experience & practical knowledge. 5+ years of proven experience as an Oracle Cloud HCM developer/configurator. Agile/ CI Framework knowledge and experience. Demonstrated technical aptitude and attention to detail. Preferred Qualifications: 5+ years of hands-on Oracle HCM configuration/development. Experience in agile delivery frameworks/methodologies. Experience in managing incidents/problems. Oracle Cloud Certification. Experience in designing/delivering changes/solutions in an Oracle landscape for a global organization. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. Its why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. Youll do meaningful work, and no matter what role, youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. #OTechPH #JoinArcadis #CreateALegacy