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5.0 - 12.0 years
7 - 14 Lacs
Hubli
Work from Office
Sr Sales Engineer - Process Automation Hubballi, India | Other | Full-time Job Reference: 6947 - Posted 13-May-2025 Job Title: Sr Sales Engineer - Process Automation Location: Hubli Experience : 5 to 12 Years Qualification: BE- Mechanical , BE- Electrical or B.Tech Skillsets: Sales, BDM, Process Automation, Valve Roles and Responsibilities: To develop and to manage the relationship between company and designated accounts , belonging to Automotive, Industry Segment through specific application knowledge in order to maximise and secure profitable sales of products and services. Has primary responsibility for a customer portfolio, that mainly comprises medium, big (Origional equipment manufacturers) OEMs , End User and strategic customers and prospects of the Segment. Provides Automation solutions to Machinery manufacturers and their End Users. Effectively handles the assigned customers through consultative selling of products and deep knowledge of applications and customer process. Responsible for customer visit planning, using existing tools for monitoring, documentation and classification. Analyzes the market to search for new potential customers. Defines pricing according to customer situation in coordination with his manager. Is the main contact to customer and initiates team selling in case of complex projects. Responsible for the achievement of the agreed sales targets (budget etc.) outstanding payment acc. to his industry specific customer portfolio. Collects specific product requirements of the industry segment (IS) / industry cluster (IC) and gives input to IS team / IC team. Job Description: Special experience in a particular industry segment. Selling of Process Automation, Valve Has experience in industry segment area of responsibility through sales projects with customers of the industry segment. Knows needs and requirements of the industry segment customers. Knowledge of products/ applications / process Knowledge of customers Knowledge of market/industry segments Business knowledge Customer handling & Management knowledge Apply now! Share with LinkedIn Share with Facebook Share with Twitter Privacy Statement | Cookie Settings | Job Application Support | Code of Conduct | Copyright 2020 - 2025 Kelly Services Inc.
Posted 1 month ago
15.0 - 20.0 years
25 - 30 Lacs
Pune
Work from Office
Giorgi Global Holdings, Inc. ( GGH ) is a privately held, diversified consumer products/packaging company with approximately 11,000 employees and operations in 20 countries. GGH consists of four US based companies ( The Giorgi Companies ) and one global packaging company ( CANPACK ). GGH has embarked on a transformation journey to become a digital, technology enabled, customer-centric, data and insights-driven organization. This transformation is evolving our business, strategy, core operations and IT solutions. As critical driver of this transformation, GGH s IT organization is: Implementing a new cloud-based applications architecture and transforming ERP platforms to SAP S4 and aligning with SAP s Go-to-Market strategies/latest offerings. Our Greenfield SAP S4 journey is currently in progress. Transforming business processes to be best in class in the industry by leveraging technologies like process mining capabilities Implementing integration strategy to be future ready with latest technology platforms Transforming and automating IT delivery model and processes by scaling up the agile and nimble ways of working to deliver IT projects, enhancements, and application support scope of works Implementing people and digital workplace services strategy that puts the employee at the heart of technology and collaboration tools. Establishing an integrated and seamless information ecosystem within a secure and technically compliant, enterprise IT environment Transforming data management capability connected to new analytics platforms Position Summary In this position as Senior Solution Delivery Expert - Order to Cash (OTC) you will provide technical leadership for SAP-SD and SAP-LE as a solution delivery consultant for requirement gathering, designing, solutioning, estimating, planning, customizing, guiding developers for custom objects, conducting various testing and deploying the solution as well as troubleshooting issues in application maintenance. This includes contributing to the IT vision and business process transformations by solution delivery for the OTC process areas. You will be responsible for translating business requirements into technical solution and operational procedures by building required capabilities in the organization in form of IT solutions. You will be part of a Global Team and work with our global stakeholders. The position will partner with SAP Functional and Technical teams, Business Solutions Owners team to deliver and continuously improve the high standards of Order to Cash Solution for our global business stakeholders. Job Objective Senior Solution Delivery Expert - OTC will design, implement and maintain SAP-SD and SAP-LE solutions. You will deliver business value through various projects, application maintenance activities, continuous improvements, and innovations. You will demonstrate technology thought leadership on SAP platform for Order to Cash and Sales processes and technology solution options. As expert of these processes with in-dept SAP knowledge, you will architecture and design solutions for business requirements and challenges. You will estimate and plan delivery for corresponding scope. You will deliver projects and troubleshoot maintenance issues. As continuous learner you will stay on top of latest technological advances in this space. You will drive continuous improvement by bringing knowledge of best practices and technology options. You will accelerate innovations and maximize value extraction from SAP investments for the organization in the Order to Cash (OTC) process area. Job responsibilities Design and architect solutions for OTC area by participating in business requirement gathering, analysis of requirements and recommending solutions using SAP-SD, SAP-LE modules. Promote, defend and continuously improve the global template solution for OTC. Design scalable solutions to meet continuous business growth. Promote SAP Standard solution while restricting number of custom developments. Estimate, Plan and Prioritize solution delivery - Breakdown the work in manageable chunks, ensure continuous flow of value delivery to business by estimating and planning the work in OTC area. Work with process and solution delivery lead to prioritize day to day product backlog using daily scrum meetings while being customer centric and considering overall value, efforts and speed proposition. Commit and Deliver business value through SAP solutions by blueprinting, detail designing, development, solution demos, comprehensive reviews, various types of testing, defect resolutions, documentations etc. Deliver solution working with functional teams and project managers for various types, sizes and complexities of projects, enhancements, changes, and incidents. Deliver value through various types of SAP projects e.g. Upgrades, Cloud Migrations, S4 HANA Template Design and Deployments, roll-outs of new capabilities, Enhancements to existing functionalities etc. Troubleshoot incidents in SAP SD and SAP LE areas by analysis, debugging with help of technical expert, doing SAP research, implementing of appropriate solutions in timely manner to avoid adverse business impact. Deliver solutions in collaboration with Technical and cross functional teams. Design, specify, document, test and guide SAP technical developers for development of SAP custom objects. Collaborate and work with other functional process areas to deliver integrated technical solution. Ensure high quality, up-to-date solution documentation and reliable knowledge base along with ever growing known error database (KEDB). Track and continuously improve Team Knowledge on solution leading to correct issue analysis, prioritization and troubleshooting. Manage vendor resources for agreed deliverables. Work with SAP to resolve product issues . Govern service providers and contractors for agreed service scope, service levels and commercials. Drive problem management and continuous improvement working with internal teams and partners to ensure best in class processes. Improve template solution. Analysis of trends based on key issues identified through root cause analysis report and feedbacks. Drive higher degree of automation and standardization, build reusable technical assets, strong knowledge management (e.g. knowledge sharing, KEDB, end user manuals etc.), better user experience, system performance and utilization. Ensure continuous focus on reducing monthly incident volumes for OTC Process area. Demonstrate technology thought leadership by keeping track of technological advancements. Explore, learn, experiment and prove benefits through proof of concepts. Provide inputs for business case considering new technological solutions and its benefits. Core Competencies, Knowledge, Experience 15+ years of experience in Application Development, Enhancements and Application Maintenance on SAP platform for Order to Cash solutions - SAP SD and SAP LE. Industry Experience: strong understanding of order to cash processes for typical manufacturing industries, B2B operations, and best practices in retail, manufacturing, packaging, and distribution industry segments. Good knowledge about SD and LE Business Processes: Quotations, Sales Order, Delivery Processing, Shipment processing, Billing, Credit/Debit Memo Processing, Sales Returns (ARM), Free of charge delivery, STO, Intercompany Sales, Export processes, Shipments, Route determinations and free goods determination, EDI /ALE Interface design experience. Also, strong SAP functional knowledge and experience of SAP SD and SAP LE solutions components i.e. all relevant master data, configuration and customization for quotation and order management, various planning strategies, demand management and MTO, MTS, ATP etc., order scheduling & confirmation, pricing strategies and procedures, freight, tax and discounts management, transportation, shipping types and conditions, output managements, delivery and invoicing. Experience with e-Invoicing solutions delivery. Experience in handing various functional process integrations with MM (delivery and inventory management), FI (account receivables), WM, EWM, PP/PPPI and Transport management. Experience in managing various technical integrations like iDocs, EDI etc. Functional competencies are expected in relevant SAP areas to be able to manage SAP solution configuration, custom developments, integrations along with relevant industry experience. Ability to plan and manage OTC specific projects/changes, communication, training and documentation, problem solving, and data analysis. Hands-on experience in executing large End-to-End Implementations, SAP Upgrades, Cloud Migrations of SAP Applications, S/4HANA Conversions. Experienced as SAP functional consultant in gathering business requirements, proposing implementation strategies/approaches, designing functional solution, detailed planning and estimations, systems design, function configuration, collaborating for technical developments, testing, solution demos and trainings, release and cutover planning activities and troubleshooting incidents on live systems. Ability to work with SAP technical developers to develop custom solutions, establish technical design from OTC solution perspective. Ability to debug technical issues, propose relevant functional workarounds, resolve performance issues for OTC process area. Ability to stay on top of technological changes and adopt them with experimental mindset to address business challenges by proving hypothesis through POCs and help building the financial business case. Experience of: Leading smaller teams and implementation of solutions. Ability to support in hiring a world class, diverse functional team to add depth of expertise and bring robust solutions forward. Prioritizing the work and functioning as senior expert to achieve the best technology and business outcomes with speed and predictability. Experienced in engaging and partnering with internal customers, teams and suppliers to deliver business systems and processes. Experienced on delivering work using Agile, waterfall methodologies. Has good knowledge of how to operate in Agile, Scrum, SAFe setups. Ability to articulate and resolve timelines for various implementation and cutover activities, serving as technical point and SME for SAP technologies. Ability to learn quickly and apply knowledge effectively. Ability to build credible relationships with peers and clients, and continuous professional learning of SAP products. Highly proactive, self-organized, strong analytical and problem-solving abilities with good written/verbal communications in English. Ability to work independently and as part of a global team. SAP SD, SAP LE Certifications, ITIL, Six Sigma, PMP, SAFe certifications desired but not mandatory Work Timing & Location Office - Pune, India. Current Flexible office presence policy - 3 days/week Typical Working Hours - 12 noon to 9:30 pm IST. Operational on call availability subject to incidents/priorities Travel - subject to key projects, usually up to 2 weeks Must Have Educational / Professional Qualifications B.E / B.Tech / M.Tech / MBA / MCA / PGDIT If you are a current CANPACK employee, please apply through your Workday account .
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
Duration: 12Months Work Type: Onsite Responsibilities: Write, configure, and deploy code that improves service reliability for existing or new systems; set standard for others with respect to code quality. Provide helpful and actionable feedback and review for code or production changes Drive repair/optimization of complex systems with consideration towards a wide range of contributing factors. Lead debugging, troubleshooting, and analysis of service architecture and design. Participate in on-call rotation and provide 24x7 support Write documentation: design, system analysis, runbooks, playbooks. Provide design feedback and uplevel design skills of others. Implement and manage SRE monitoring application backends using Java, Postgres, React, NoSQL and OpenTelemetry. Develop tooling using Terraform and other IaC tools to ensure visibility and proactive issue detection across our platforms. Work within GCP infrastructure, optimizing performance, and cost, and scaling resources to meet demand. Collaborate with development teams to enhance system reliability and performance, applying a platform engineering mindset to system administration tasks. Develop and maintain automated solutions for operational aspects such as on-call monitoring, performance tuning, and disaster recovery. Troubleshoot and resolve issues in our dev, test, and production environments. Participate in postmortem analysis and create preventative measures for future incidents. Skills Required: Application Support Experience Required: 4+ years of experience as an SRE, DevOps Engineer, Software Engineer or similar role Experience Preferred: Should be willing to work in 24/7 shift Education Required: Bachelor's Degree.
Posted 1 month ago
6.0 - 11.0 years
4 - 8 Lacs
Mumbai
Work from Office
Roles & Responsibilities: 1. Cloud Infrastructure Management: Manage and optimize OCI and other cloud platforms, including Compute, Storage, Networking, and Observability tools. Implement and manage cloud IAM policies, NSGs, Security Lists. Automate provisioning, scaling, and management of cloud resources using tools like Terraform and Ansible. Diagnosing issues with connectivity, performance, and security, using monitoring and logging tools like CloudWatch, Grafana, and Prometheus. 2. System Operations: Conduct regular patch management and system maintenance to ensure platform stability. Troubleshoot and resolve hardware, OS, and database issues for Linux/Unix systems. 3. Monitoring s Observability: Set up and maintain system and application monitoring using tools like Grafana, Prometheus, Zabbix, and OCI Monitoring. Proactively identify and resolve performance issues using dashboards and alerts. 4. Automation s Documentation: Automate repetitive tasks using Bash, Python, or Ruby and maintain operations documentation. Use tools like Terraform for Infrastructure as Code and configuration management. 5. Incident Management: Handle incidents and escalations, ensuring SLAs and uptime standards are met. Collaborate with engineering teams for root cause analysis (RCA) and permanent fixes. 6. Database s Application Support: Manage and troubleshoot databases like MySQL and PostgreSQL, and web servers like Apache and Nginx. 7. Collaboration s Shift Management: Work with global teams, ensuring smooth hand-offs in a 24x7 environment. Who are you? Hands-on experience with OCI or any other platform (AWS, Azure, or GCP). Proficiency with Grafana, Prometheus, Zabbix, and similar tools. Strong fundamentals, including troubleshooting, file systems, and OS tools. Networking: Knowledge of DNS, HTTP, TCP/UDP, and the OSI model. Scripting: Proficiency in Bash, Python, or Ruby. (Fundamental) Experience with Terraform and IaC tools. (Understading is a must) Database Management: Intermediate-level skills in MySQL, PostgreSQL, and backup/recovery processes. Experience with DDoS mitigation, web caching (e.g., Nginx, Varnish), and hybrid cloud integration. Knowledge of virtualization and configuration management tools like Ansible or Puppet. Advanced troubleshooting of hardware RAID controllers and cloud automation using OCI CLI. Preferred Experience 6+ years in managing and operating hybrid infrastructure Educational Qualifications: Diploma/BE/BCA/MCA/MSc in Computer Science or IT. Certifications such as OCI Certified Architect Associate, AWS Certified Solutions Architect, or Azure Administrator Associate are a plus. Why you ll love us: We ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another s differences: We re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally. We care about you : At Newfold , taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!
Posted 1 month ago
5.0 - 10.0 years
1 - 4 Lacs
Chennai
Work from Office
Design,develop, and maintain the Anti-MoneyLaundering (AML) Case Management platform running on OpenText AppWorks andother components. Implementbusiness processes and workflows to meet users\u2019 requirements. Develop user interfaces, business rules, forms, datamodels, and integration components. Collaborate with solution architects and businessanalysts to understand business requirements and translate them into technicalsolutions. Integrate AppWorks solutions with enterprise systems(databases, web services, REST/SOAP APIs, etc.). Optimize and troubleshoot existing solution for defects,performance and reliability. Prepare technical design documents, unit test plans,and deployment guides. Participate in code reviews, ensure adherence to bestpractices, and maintain code quality. Provide support for deployed applications andtroubleshoot issues as they arise. Participate in platform upgrades and patch managementactivities. Work closely with DevOps and Infrastructure teams forCI/CD and platform reliability. Set up, manage, and optimize applicationinfrastructure and environments. Requirements Bachelor\u2019sdegree in computer science, InformationTechnology, or related field. 5+ years of experience in OpenText AppWorksdevelopment and platform support. Strong hands-on experience with BPM, Case Manager,Process Flow Design. Proficient in Java, JavaScript and strongunderstanding of Angular. Experience with MS SQL Server for database management. Experience with application infrastructure setup,system deployment, and DevOps. Familiar with version control, CI/CD tools, andproduction support workflows. Strong problem-solving and troubleshooting abilities. Effective communication and interpersonal skills. Ability to work independently and in cross-functionalteams. Fast learner, adaptable to new technologies,frameworks, and environments. KeySkills: Core Technologies: OpenText AppWorks BPM, CaseManager, Process Flows Development: Java, JavaScript, Angular Database: MSSQL Platform & Infra: Windows, Application Support,Deployment, Infrastructure Setup, De vOps ","
Posted 1 month ago
6.0 - 11.0 years
12 - 13 Lacs
Mumbai
Work from Office
Roles & Responsibilities: 1. Cloud Infrastructure Management: Manage and optimize OCI and other cloud platforms, including Compute, Storage, Networking, and Observability tools. Implement and manage cloud IAM policies, NSGs, Security Lists. Automate provisioning, scaling, and management of cloud resources using tools like Terraform and Ansible. Diagnosing issues with connectivity, performance, and security, using monitoring and logging tools like CloudWatch, Grafana, and Prometheus. 2. System Operations: Conduct regular patch management and system maintenance to ensure platform stability. Troubleshoot and resolve hardware, OS, and database issues for Linux/Unix systems. 3. Monitoring s Observability: Set up and maintain system and application monitoring using tools like Grafana, Prometheus, Zabbix, and OCI Monitoring. Proactively identify and resolve performance issues using dashboards and alerts. 4. Automation s Documentation: Automate repetitive tasks using Bash, Python, or Ruby and maintain operations documentation. Use tools like Terraform for Infrastructure as Code and configuration management. 5. Incident Management: Handle incidents and escalations, ensuring SLAs and uptime standards are met. Collaborate with engineering teams for root cause analysis (RCA) and permanent fixes. 6. Database s Application Support: Manage and troubleshoot databases like MySQL and PostgreSQL, and web servers like Apache and Nginx. 7. Collaboration s Shift Management: Work with global teams, ensuring smooth hand-offs in a 24x7 environment. Who are you? Hands-on experience with OCI or any other platform (AWS, Azure, or GCP). Proficiency with Grafana, Prometheus, Zabbix, and similar tools. Strong fundamentals, including troubleshooting, file systems, and OS tools. Networking: Knowledge of DNS, HTTP, TCP/UDP, and the OSI model. Scripting: Proficiency in Bash, Python, or Ruby. (Fundamental) Experience with Terraform and IaC tools. (Understading is a must) Database Management: Intermediate-level skills in MySQL, PostgreSQL, and backup/recovery processes. Experience with DDoS mitigation, web caching (e.g., Nginx, Varnish), and hybrid cloud integration. Knowledge of virtualization and configuration management tools like Ansible or Puppet. Advanced troubleshooting of hardware RAID controllers and cloud automation using OCI CLI. Preferred Experience 6+ years in managing and operating hybrid infrastructure Educational Qualifications: Diploma/BE/BCA/MCA/MSc in Computer Science or IT. Certifications such as OCI Certified Architect Associate, AWS Certified Solutions Architect, or Azure Administrator Associate are a plus
Posted 1 month ago
15.0 - 20.0 years
7 - 10 Lacs
Pune
Work from Office
Implementing a new cloud-based applications architecture and transforming ERP platforms to SAP S4 and aligning with SAP s Go-to-Market strategies/latest offerings. Our Greenfield SAP S4 journey is currently in progress. Transforming business processes to be best in class in the industry by leveraging technologies like process mining capabilities Implementing integration strategy to be future ready with latest technology platforms Transforming and automating IT delivery model and processes by scaling up the agile and nimble ways of working to deliver IT projects, enhancements, and application support scope of works Implementing people and digital workplace services strategy that puts the employee at the heart of technology and collaboration tools. Establishing an integrated and seamless information ecosystem within a secure and technically compliant, enterprise IT environment Transforming data management capability connected to new analytics platforms Position Summary In this position as Senior Solution Delivery Expert - Order to Cash (OTC) you will provide technical leadership for SAP-SD and SAP-LE as a solution delivery consultant for requirement gathering, designing, solutioning, estimating, planning, customizing, guiding developers for custom objects, conducting various testing and deploying the solution as well as troubleshooting issues in application maintenance. This includes contributing to the IT vision and business process transformations by solution delivery for the OTC process areas. You will be responsible for translating business requirements into technical solution and operational procedures by building required capabilities in the organization in form of IT solutions. You will be part of a Global Team and work with our global stakeholders. The position will partner with SAP Functional and Technical teams, Business Solutions Owners team to deliver and continuously improve the high standards of Order to Cash Solution for our global business stakeholders. Job Objective Senior Solution Delivery Expert - OTC will design, implement and maintain SAP-SD and SAP-LE solutions. You will deliver business value through various projects, application maintenance activities, continuous improvements, and innovations. You will demonstrate technology thought leadership on SAP platform for Order to Cash and Sales processes and technology solution options. As expert of these processes with in-dept SAP knowledge, you will architecture and design solutions for business requirements and challenges. You will estimate and plan delivery for corresponding scope. You will deliver projects and troubleshoot maintenance issues. As continuous learner you will stay on top of latest technological advances in this space. You will drive continuous improvement by bringing knowledge of best practices and technology options. You will accelerate innovations and maximize value extraction from SAP investments for the organization in the Order to Cash (OTC) process area. Job responsibilities Design and architect solutions for OTC area by participating in business requirement gathering, analysis of requirements and recommending solutions using SAP-SD, SAP-LE modules. Promote, defend and continuously improve the global template solution for OTC. Design scalable solutions to meet continuous business growth. Promote SAP Standard solution while restricting number of custom developments. Estimate, Plan and Prioritize solution delivery - Breakdown the work in manageable chunks, ensure continuous flow of value delivery to business by estimating and planning the work in OTC area. Work with process and solution delivery lead to prioritize day to day product backlog using daily scrum meetings while being customer centric and considering overall value, efforts and speed proposition. Commit and Deliver business value through SAP solutions by blueprinting, detail designing, development, solution demos, comprehensive reviews, various types of testing, defect resolutions, documentations etc. Deliver solution working with functional teams and project managers for various types, sizes and complexities of projects, enhancements, changes, and incidents. Deliver value through various types of SAP projects e.g. Upgrades, Cloud Migrations, S4 HANA Template Design and Deployments, roll-outs of new capabilities, Enhancements to existing functionalities etc. Troubleshoot incidents in SAP SD and SAP LE areas by analysis, debugging with help of technical expert, doing SAP research, implementing of appropriate solutions in timely manner to avoid adverse business impact. Deliver solutions in collaboration with Technical and cross functional teams. Design, specify, document, test and guide SAP technical developers for development of SAP custom objects. Collaborate and work with other functional process areas to deliver integrated technical solution. Ensure high quality, up-to-date solution documentation and reliable knowledge base along with ever growing known error database (KEDB). Track and continuously improve Team Knowledge on solution leading to correct issue analysis, prioritization and troubleshooting. Manage vendor resources for agreed deliverables. Work with SAP to resolve product issues . Govern service providers and contractors for agreed service scope, service levels and commercials. Drive problem management and continuous improvement working with internal teams and partners to ensure best in class processes. Improve template solution. Analysis of trends based on key issues identified through root cause analysis report and feedbacks. Drive higher degree of automation and standardization, build reusable technical assets, strong knowledge management (e.g. knowledge sharing, KEDB, end user manuals etc.), better user experience, system performance and utilization. Ensure continuous focus on reducing monthly incident volumes for OTC Process area. Demonstrate technology thought leadership by keeping track of technological advancements. Explore, learn, experiment and prove benefits through proof of concepts. Provide inputs for business case considering new technological solutions and its benefits. Core Competencies, Knowledge, Experience 15+ years of experience in Application Development, Enhancements and Application Maintenance on SAP platform for Order to Cash solutions - SAP SD and SAP LE. Industry Experience: strong understanding of order to cash processes for typical manufacturing industries, B2B operations, and best practices in retail, manufacturing, packaging, and distribution industry segments. Good knowledge about SD and LE Business Processes: Quotations, Sales Order, Delivery Processing, Shipment processing, Billing, Credit/Debit Memo Processing, Sales Returns (ARM), Free of charge delivery, STO, Intercompany Sales, Export processes, Shipments, Route determinations and free goods determination, EDI /ALE Interface design experience. Also, strong SAP functional knowledge and experience of SAP SD and SAP LE solutions components i.e. all relevant master data, configuration and customization for quotation and order management, various planning strategies, demand management and MTO, MTS, ATP etc., order scheduling & confirmation, pricing strategies and procedures, freight, tax and discounts management, transportation, shipping types and conditions, output managements, delivery and invoicing. Experience with e-Invoicing solutions delivery. Experience in handing various functional process integrations with MM (delivery and inventory management), FI (account receivables), WM, EWM, PP/PPPI and Transport management. Experience in managing various technical integrations like iDocs, EDI etc. Functional competencies are expected in relevant SAP areas to be able to manage SAP solution configuration, custom developments, integrations along with relevant industry experience. Ability to plan and manage OTC specific projects/changes, communication, training and documentation, problem solving, and data analysis. Hands-on experience in executing large End-to-End Implementations, SAP Upgrades, Cloud Migrations of SAP Applications, S/4HANA Conversions. Experienced as SAP functional consultant in gathering business requirements, proposing implementation strategies/approaches, designing functional solution, detailed planning and estimations, systems design, function configuration, collaborating for technical developments, testing, solution demos and trainings, release and cutover planning activities and troubleshooting incidents on live systems. Ability to work with SAP technical developers to develop custom solutions, establish technical design from OTC solution perspective. Ability to debug technical issues, propose relevant functional workarounds, resolve performance issues for OTC process area. Ability to stay on top of technological changes and adopt them with experimental mindset to address business challenges by proving hypothesis through POCs and help building the financial business case. Experience of: Leading smaller teams and implementation of solutions. Ability to support in hiring a world class, diverse functional team to add depth of expertise and bring robust solutions forward. Prioritizing the work and functioning as senior expert to achieve the best technology and business outcomes with speed and predictability. Experienced in engaging and partnering with internal customers, teams and suppliers to deliver business systems and processes. Experienced on delivering work using Agile, waterfall methodologies. Has good knowledge of how to operate in Agile, Scrum, SAFe setups. Ability to articulate and resolve timelines for various implementation and cutover activities, serving as technical point and SME for SAP technologies. Ability to learn quickly and apply knowledge effectively. Ability to build credible relationships with peers and clients, and continuous professional learning of SAP products. Highly proactive, self-organized, strong analytical and problem-solving abilities with good written/verbal communications in English. Ability to work independently and as part of a global team. SAP SD, SAP LE Certifications, ITIL, Six Sigma, PMP, SAFe certifications desired but not mandatory Work Timing & Location Office - Pune, India. Current Flexible office presence policy - 3 days/week Typical Working Hours - 12 noon to 9:30 pm IST. Operational on call availability subject to incidents/priorities Travel - subject to key projects, usually up to 2 weeks Must Have Educational / Professional Qualifications B.E / B.Tech / M.Tech / MBA / MCA / PGDIT
Posted 1 month ago
2.0 - 4.0 years
8 - 9 Lacs
Pune
Work from Office
We are looking for smart engineers who are enthused when they see a problem and cant stop themselves until it is solved; who have a strong desire to provide solutions to customer issues in a fast paced environment; and who are energised with the prospect of directly interacting with our customers, most of whom are from Fortune 500 companies. If you have exposure to relational databases, have basic proficiency in SQL and any programming language, we will provide the rest of the training for you, on this exciting journey. Do apply! In this role, youll lead all technical aspects of implementations, which includes collecting requirements, building workflows, user interfaces, security profiles, reports, training/demonstrating, handling issues, and much more. The Role: You can code in some capacity (in any language), and have built one or more basic to moderately advanced programs. While the Onit platform is primarily a "low-code" solution, a general understanding of programming fundamentals will be important to your success You enjoy working in a fast paced and dynamic environment, with minimal oversight and direction You take responsibility for projects end-to-end, from idea to completion Provide assistance to colleagues where needed Work well in both individual and team settings Participate effectively as an individual and team contributor within a multifaceted technology environment Support delivery and implementation services as necessary Mandatory Skills: Relational Database experience - designing database schemas, working with multiple tables Basic knowledge of HTML, CSS and JavaScript General understanding of programming fundamentals Demonstrated ability to quickly understand business requirements and expectations Excellent verbal and written communication skills Detail-oriented with strong organizational skills Desired Skills: 2 - 4 years of related application support or software implementation experience is preferred. Prior experience working on integrations is a plus Prior experience working on Business Process automation / management tools is a plus Liquid templating language experience a plus Excellent Microsoft Office Suite and general documentation proficiency Ability to multi-task and prioritize across several projects simultaneously Qualifications: Bachelors degree in computer science, MIS or similar discipline preferred About Onit : Onit creates solutions that transform best practices into smarter workflows, better processes and operational efficiencies. We do this for legal, compliance, sales, IT, HR and finance departments. We specialize in enterprise legal management, matter management, spend management, contract management and legal holds. We also specialize in AI/ML (NLP) based models for our platform for contract reviews. Onit partners with businesses to build custom enterprise-wide software solutions that can be implemented quickly, are easy to use, and drive better decisions.
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: BMC Control M. Experience5-8 Years.
Posted 1 month ago
2.0 - 6.0 years
5 - 13 Lacs
Gurugram
Work from Office
Responsible for technical support on measurement devices to perform measurement program for Engine Emission – Particulate Mass Measurement, Particulate Number measurement, Micro Soot Measurement, Smoke and Opacity Measurement.
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Mandatory Skills: Desktop Imaging. Experience3-5 Years.
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment Mandatory Skills: BMC Control M. Experience5-8 Years.
Posted 1 month ago
3.0 - 5.0 years
5 - 9 Lacs
Pune
Work from Office
Mandatory Skills: Technical Support. Experience3-5 Years.
Posted 1 month ago
5.0 - 10.0 years
7 - 11 Lacs
Mumbai
Work from Office
Job Title:Application Support SRE Experience5-10 Years Location:Mumbai - Hybrid : Responsibilities:- 5 to 8 years in a similar role of hands-on application / middleware specialist. Prior experience of working in a global financial organization is an advantage Client is looking to onboard an application support and SRE specialist for their Application and Data Engineering (ADE) group. ADE provides application engineering, tooling, automation and elevated production support services conforming to company security blueprints and focused on performance, Reliability and scalability by understanding the technical requirement from application owners and business, participate in technical evaluation of vendors and vendor technologies, Conduct proof of concept, packaging and deploying middleware products. skills: Linux Python/Shell Database-Sybase, DB2 Web Servers
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
Coimbatore
Work from Office
The Opportunity Avantor is looking for a Sales Application Support Specialist- German Language. The associate will be responsible for providing both pre- and post-sales technical support to customers and sales associates via telephone, email, and live chat. Our team comprises experts from various scientific fields within Life Sciences. What were looking for Education: Graduate/Postgraduate Degree in Chemistry, Biology, Microbiology, Biotechnology, or an equivalent life science discipline. Experience: 0-2 years of experience working in Life science-related industry (exmolecular/ microbiology labs). Language Proficiency: Proficient in German (Level B1/B2 preferred) Preferred Qualification: Communication Skills: Excellent communication skills with telephone etiquette. Team Player: Strong team player with a drive for results. Customer-Centric Approach: Ability to provide accurate information in a user-friendly manner to both technical and non-technical purchasers. Sales Awareness: Understanding of the sales process and commercial aspects of the service, with attention to detail and accuracy. Analytical Skills: Ability to comprehend technical enquiries, analyze customer requirements, and ensure complete information before formulating responses. Competencies: Analytical and Critical Thinking Collaboration & Teamwork Continual Improvement and Innovation Customer Focus Developing People Driving Results Adherence to Avantors policies, procedures, rules, and guidelines Upholding Avantor Culture and Values H ow you will thrive and create an impact: Technical Support: Offer first-line technical information about our product range to customers via hotline or email. Enquiries are allocated among team members to leverage their technical expertise, with an emphasis on expanding knowledge and addressing diverse queries. Sales Enhancement: Maximize sales opportunities through technical assistance by: Providing product specifications and application support Checking product compatibility Identifying products based on end-user applications Suggesting alternatives for unavailable products Upselling products and services where feasible Database Maintenance: Maintain a comprehensive database of supplier product information, specifications, and certificates. Relationship Building: Foster strong relationships with Avantor sales staff and customer service associates to ensure seamless service delivery. Perform Under Pressure: Deliver results under pressure, adhering to agreed service levels and following through on all commitments. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Coordinate issues, automate tasks with Java & Spring Boot, lead UAT, and build SQL reports to reduce repeated issues. Provide tech support, analyze incidents, and document solutions. Required Candidate profile Strong product knowledge and SOP execution. Excellent analytical and problem-solving skills. Proficient in SQL; MongoDB is a plus. Effective communication and interpersonal skills.
Posted 1 month ago
3.0 - 5.0 years
10 - 12 Lacs
Mumbai, Bengaluru
Work from Office
Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developers, and end users to gather requirements, explain issues and provide resolutions. Data Management and security: Data Security and Compliance: Knowledge of best practices for protecting patient data in compliance with HIPAA and other privacy regulations. Data Entry and Accuracy : Attention to details in managing patient data with healthcare systems . Application Skillset Required Software Systems for Healthcare: knowledge of software solutions that integrate with healthcare systems like EHR (Electronic Health Records), PM (Practice Management), HIE systems SQL querying: Good understanding of SQL queries, including joins, subqueries etc. Operating systems & Servers: Proficiency in common operating systems like windows, services, basic knowledge of Active Directory. Incident Management : Familiarity with ITIL processes for managing and resolving incidents, including documenting issues and resolutions . Ticketing Systems : Knowledge and experience with ticketing software like ServiceNow or Jira to track and resolve Support requests. Basic security knowledge : Understanding of antivirus software, firewalls, and basic security protocols Communication: Excellent Communication, Customer Service Orientation, Problem solving and Attention to detail. Qualifications Must be a Graduate. Eligibility: Must be a Graduate. Must have 3-5 years. Willing to work in Night Shift. US client interaction experience.
Posted 1 month ago
0.0 - 3.0 years
3 - 5 Lacs
Gandhinagar, Gujarat
Work from Office
Application Support and Technical Support skills Analytical Skills and Troubleshooting abilities Strong Communication skills Ability to work collaboratively in a team environment Knowledge of ITIL framework is a plus Experience with Microsoft Dynamics AX is beneficial Bachelors degree in Computer Science or related field
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
About Zwayam Zwayam is a leading B2B SaaS platform specializing in Applicant Tracking and Recruitment Automation. It serves hiring managers, recruitment teams, interviewers, compensation teams, employee referral programs, recruitment agencies, and candidates by streamlining sourcing, screening, interviewing, and onboarding processes with AI/ML-powered intelligence. The platform integrates seamlessly with HRMS/HCM systems and other recruitment tools to enhance recruitment efficiency and candidate engagement. Job Summary As an Application Support Executive at Zwayam, you will be the first point of contact for users across multiple roles including hiring managers, recruiters, interviewers, compensation teams, recruitment agencies, and candidates. Your primary responsibility will be to provide prompt and effective email-based support via ticketing tools, ensuring smooth recruitment operations by resolving queries, troubleshooting issues, and providing relevant data and solutions within defined SLAs. You will leverage your technical skills in SQL, MongoDB, and debugging web applications built on microservices and APIs to diagnose problems and suggest workarounds. Key Responsibilities Manage and resolve email-based customer support tickets on the Zwayam platform using a ticketing tool, adhering to defined SLAs. Provide timely, accurate, and clear communication to users, demonstrating empathy and a customer-first mindset to ensure customer satisfaction and delight. Troubleshoot and debug issues related to the Zwayam platform, including backend database queries (SQL, MongoDB) and front-end issues involving microservices and APIs. Collaborate with cross-functional teams (development, product, QA) to escalate and resolve complex issues. Assist users in understanding platform features and guide them through workflows for sourcing, screening, interview management, offer management, and onboarding. Support recruitment agencies and employee referral users in uploading candidate profiles and tracking recruitment progress. Maintain detailed records of support interactions and contribute to knowledge base articles and FAQs. Continuously learn new technologies and platform updates to improve support quality and problem-solving capabilities. Maintain a professional and positive demeanour in all customer interactions, fostering trust and long-term relationships. Required Skills and Qualifications 1 to 5 years of experience in email-based customer support or application support roles using ticketing tools. Strong proficiency in SQL and MongoDB for querying and data retrieval. Experience with debugging web applications, especially those using microservices architecture and RESTful APIs. Excellent written and verbal communication skills with the ability to convey technical information clearly. Demonstrated customer empathy, patience, and the ability to handle challenging interactions with a calm and positive attitude. Quick learner with a passion for technology and continuous improvement. Ability to work independently and collaboratively in a fast-paced SaaS environment. Basic understanding of recruitment processes and Applicant Tracking Systems (ATS) is a plus. Preferred Qualifications Bachelors degree in Computer Science, Information Technology, or related field. Familiarity with SaaS platforms and cloud-based applications. Experience supporting HR or recruitment software is advantageous. What We Offer Opportunity to work with a cutting-edge AI/ML-powered recruitment automation platform used by thousands of companies. Collaborative and dynamic work environment focused on innovation and customer success. Career growth and learning opportunities in SaaS application support and product domains. This role is ideal for a technically skilled, customer-oriented professional who thrives on solving problems and delivering exceptional support experiences in a fast-evolving SaaS recruitment technology environment.
Posted 1 month ago
4.0 - 7.0 years
8 - 12 Lacs
Hyderabad, Ahmedabad
Work from Office
Essential Duties and Responsibilities: Candidate would be an integral part of SAP Application Support team and would be directly responsible for all SAP EWM functional project assignments. Some of the specific task expectations are as given below: - Perform related duties as assigned by supervisor Maintain compliance with all company policies and procedures Work Experience: Must have experience on SAP Rollout and Support projects, especially on EWM Processes flow Good exposure on all standard EWM Process like Inbound, Outbound, Internal and Physical Inventory, Quality management Integration Must have good exposure on Handling Units Must have good exposure on POSC, LOSC, WOCR and PPF Must have good exposure on integration with QM Must have good Knowledge on EWM related Master data Must have good knowledge on Replenishment Process Must have good knowledge on repacking process like single and multi-level Handling unit Ability to work independently and deliver the task in desired time frame Good to have ABAP technical knowledge for performing the Debugging in case of error. Good knowledge on EWM RF Framework
Posted 1 month ago
4.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Essential Duties and Responsibilities: Candidate would be an integral part of SAP Application Support team and would be directly responsible for all SAP EWM functional project assignments. Some of the specific task expectations are as given below: - Perform related duties as assigned by supervisor Maintain compliance with all company policies and procedures Work Experience: S/4 HANA Implementation Exp is required Must have experience on SAP Rollout projects, especially on EWM Processes flow Good exposure on all standard EWM Process like Inbound, Outbound, Internal and Physical Inventory Ability to understand and map in system even the complex warehouse processes Must have good exposure on S/4 HANA and the EWM related Fiori apps Must have good exposure on Handling Units Must have good exposure on POSC, LOSC, WOCR and PPF Must have good exposure on integration with QM and PP process like putaway externally procured material in warehouse with quality and Picking material from Production Supply Area (PSA) Must have good Knowledge on EWM related Master data Must have good Knowledge on Kanban cycle with one step and two step process Must have good Knowledge on Milk run Process Must have good knowledge on Replenishment Process Must have good knowledge on repacking process like single and multi level Handling unit Ability to understand the business requirement and map these into SAP EWM processes and Identify gaps and solution to these gaps. Ability to work independently and deliver the task in desired time frame Good to have ABAP technical knowledge Ability to design FS, End User Training Document Must have good exposure on RF scanner interface (Mobisys Application) and other interfaces like QRFC and Idocs Qualifications B. E or B. Tech professional Minimum 5+ years design/implementation/consulting experience with SAP EWM Should have worked in at least two end-to-end Implementation project starting from build and deploy of pilot templates, rollout of templates across regions and support experience Experience in at least one S/4 HANA project is preferred Good business process knowledge and consulting skills Excellent verbal and written communication skills, ability to effectively communicate with internal and external customers Structure approach to collaborate with team and stakeholders using JIRA and SolMan applications Personality: willingness to learn, entrepreneurial mindset, creative, pro-active, independent, strong analytical skills, passionate, flexible, innovative, assertive, convincing, team player, reliable, willing to go the extra-mile when needed Working style: customer-oriented, target-oriented, challenging status quo, collaborative, analytical, structured, strategic vision Resource should have a Professional graduation Willing to travel to customer locations for projects requirements
Posted 1 month ago
3.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
TheApplication Support L2 team provides advanced technical support for businessapplications. They handle escalated issues from the L1 support team,troubleshoot complex problems, and ensure the stability and performance ofapplications. Responsibilities include investigating and resolving softwarebugs, performing system configurations, and collaborating with developmentteams for fixes or updates. The L2 team also monitors system performance,assists with user training, and provides detailed incident reports. Their goalis to maintain smooth operation, minimize downtime, and enhance the userexperience by addressing technical issues efficiently. Responsibilities Handleescalated issues from the L1 team, troubleshoot complex application problems,and resolve issues pertaining to CBS application Log,track, and resolve incidents within defined SLAs (Service Level Agreements),ensuring minimal disruption to business operations Continuouslymonitor application performance and availability, proactively addressing issuesto prevent downtime Workclosely with developers to identify, diagnose, and fix application issues,including implementing patches and updates Performapplication configurations, fine-tuning, and adjustments to enhance performanceand scalability Assistend-users with application issues, provide guidance on best practices, anddeliver training where necessary
Posted 1 month ago
0.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LRRole Diagnose the underlyingcause of recurring incidents. Coordinate with othersupport teams to develop long-term solutions. Work closely withdevelopers to resolve bugs and suggest improvements. Test patches or updatesbefore they are released to production. Analyze incident trendsto minimize future occurrences. Ensure properdocumentation of resolutions for knowledge sharing. Ensure timely resolutionof issues based on Service Level Agreements (SLAs). Provide detailed reportson incidents and solutions for management reviews. Continuously updateinternal processes to improve efficiency. Create and updatetechnical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point ofcontact for users or customers through phone, chat, or email. Log incidents or servicerequests in the ticketing system. Diagnose and resolvesimple technical issues (e.g., password resets, connectivity issues). Escalate unresolvedissues to L2 support when needed. Monitor systems andnetworks for alerts and errors. Ensure timely response toservice disruptions or outages. Provide instructions andFAQs for common issues. Maintain detailed recordsof tickets and resolutions. Keep customers informedabout the status of their requests. Escalate incidents to theappropriate teams (e.g., L2, L3) as per SLAs.
Posted 1 month ago
2.0 - 3.0 years
2 - 6 Lacs
Bengaluru
Work from Office
About the team TheApplication Support L1 team provides the first line of assistance for usersexperiencing issues with software applications. Their responsibilities includemonitoring systems, responding to user queries, troubleshooting basic technicalissues, and resolving common problems such as login errors or softwaremalfunctions. They escalate more complex issues to higher-level support teams ifnecessary and ensure smooth application operation by following predefinedprocesses. The L1 team also helps with documentation, updating users on ticketstatuses, and ensuring timely resolution of issues to maintain customersatisfaction. Responsibilities Respondto user inquiries and provide assistance for application-related issues Identifyand resolve basic technical problems and errors in applications Monitorapplication performance and system alerts to ensure uptime Documentissues in the ticketing system and track their status Escalateunresolved or complex issues to L2 or higher support teams Providebasic training and guidance to users on application features andfunctionalities Maintainand update user manuals, FAQs, and knowledge base articles
Posted 1 month ago
4.0 - 9.0 years
15 - 16 Lacs
Noida
Work from Office
About the Role We are seeking a highly motivated and technically proficient Technical Analyst to join our Asset Management - Alternatives Technology team. This individual will play a key role in supporting and enhancing the Alternatives business unit within Columbia Threadneedle Investments. This will involve working across customized and complex SharePoint Online solutions, Power Platform applications and business processes, Nintex Automation Cloud, SQL-based systems, Reporting solutions and vendor products such as MRI Horizon. The role offers a fantastic opportunity to work within a dynamic global team and expand your business and technology acumen in a collaborative and growth-oriented environment. Key Responsibilities Provide technical support and incident resolution for SharePoint Online, Power Platform, Nintex automation cloud, SQL Server, reporting solutions and vendor systems. Own the production environment operations and applications. Be responsible for reviewing and approving all change before it is deployed into your production environment. Investigate, analyze and resolve day-to-day production issues and complex support requests within agreed SLAs. Develop and enhance reports and data pipelines using Power BI, SSRS, SSIS, and SQL stored procedures. Collaborate with business users across EMEA/US to gather requirements and recommend scalable, secure technology solutions. Work on low-code platforms including Power Platform, Nintex workflows, and integrations using REST APIs, JavaScript, and PowerShell. Perform root cause analysis, implement bug fixes, and document support procedures. Deploy changes to production environments following peer review and change control processes. Interface with vendors (e. g. , Microsoft, Nintex) for issue resolution and feature enhancements. Participate in the agile development lifecycle, contributing to planning, development, testing, and deployment phases. Continuously seek automation opportunities to improve team efficiency. Essential Qualifications and Experience Bachelor s degree in computer science, Engineering, or a related field, or equivalent work experience. 3+ years of experience in application support/development, especially in SharePoint Online, Power Platform, and workflow automation. Hands-on experience with Power BI and SQL (Oracle or SQL Server) - writing stored procedures, functions, and optimized queries. Hands-on experience with PowerShell, REST APIs, JavaScript, HTML/CSS, and CSOM. Preferred Experience Experience working in the /Asset Management industry. Proficiency in Nintex workflows, SSRS, SSIS, and C#. Exposure to AWS, Python, Bitbucket, JIRA, Confluence, and Jenkins. Experience working in an agile environment and previously handled production support for critical systems. Familiarity with SharePoint Framework (SPFx) and Microsoft 365 security/admin features. What We Offer A dynamic and collaborative work environment. Opportunities to grow into leadership and architectural roles. Exposure to global business processes and emerging technologies. Support for continuous learning and professional development Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings (2:00p-10:30p) India Business Unit AWMPO AWMPS Presidents Office Job Family Group Technology
Posted 1 month ago
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