1499 Application Support Jobs - Page 46

Job Description Job Title Production Specialist, AVP Location Pune, India Role Description Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications. The AFC (Anti-Financial Crime) line of business has a current portfolio of 25+ applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. As an Assistant Vice President, your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications. You will also be working as application lead and will be responsible for technical operational processes for all application you support. Deutsche Bank s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide technical support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Perform post-mortem, root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management. Manage regional L2 team and vendor teams supporting the application. Ensure the team is up to speed and picks up the support duties. Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Define and track KPIs, SLAs and operational metrics to measure and improve application stability and performance. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time) using an array of monitoring tools. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers vendors. Assist in the process to approve application code releases as well as tasks assigned to support to perform. Keep key stakeholders informed using communication templates. Approach support with a proactive attitude, desire to seek root cause, in-depth analysis, and strive to reduce inefficiencies and manual efforts. Mentor and guide junior team members, fostering technical upskill and knowledge sharing. Provide strategic input into disaster recovery planning, failover strategies and business continuity procedures Collaborate and deliver on initiatives and install these initiatives to drive stability in the environment. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Drive service resilience by implementing SRE(site reliability engineering) principles, ensuring proactive monitoring, automation and operational efficiency. Ensure regulatory and compliance adherence, managing audits,access reviews, and security controls in line with organizational policies. The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 0700 IST and 0900 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Weekend on-call coverage needs to be provided on rotational/need basis. Your skills and experience 9-15 years of experience in providing hands on IT application support. Experience in managing vendor team s providing 24x7 support. Preferred Team lead role experience, Experience in an investment bank, financial institution. Bachelor s degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience / diploma / certification). Preferred ITIL v3 foundation certification or higher. Knowledgeable in cloud products like Google Cloud Platform (GCP) and hybrid applications. Strong understanding of ITIL /SRE/ DEVOPS best practices for supporting a production environment. Understanding of KPIs, SLO, SLA and SLI Monitoring Tools Knowledge of Elastic Search, Control M, Grafana, Geneos, OpenShift, Prometheus, Google Cloud Monitoring, Airflow,Splunk. Working Knowledge of creation of Dashboards and reports for senior management Red Hat Enterprise Linux (RHEL) - professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with Oracle, MS SQL, Big Query etc. databases. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Proven experience in leading L2 support teams, including managing vendor teams and offshore resources. Able to train, coach, and mentor and know where each technique is best applied. Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. Knowledge of Actimize, Mantas, and case management software is good to have. Working knowledge of Big Data - Hadoop/Secure Data Lake is a plus. Prior experience in automation projects is great to have. Exposure to python, shell, Ansible or other scripting language for automation and process improvement Strong stakeholder management skills ensuring seamless coordination between business, development, and infrastructure teams. Ability to manage high-pressure issues, coordinating across teams to drive swift resolution. Strong negotiation skills with interface teams to drive process improvements and efficiency gains. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

Job Description Job Title Production Specialist, Associate Location Pune, India Role Description Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications. The AFC (Anti-Financial Crime) line of business has a current portfolio of 25+ applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. Your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications. Deutsche Bank s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide technical support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Perform post-mortem, root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management. Analyze occurred errors out of the batch processing and interfaces of related systems. Resolution or Workaround determination and implementation Supporting the resolution of high impact incidents on our applications, including attendance at incident bridge calls Escalate incident tickets timely and communicate effectively with business users, development teams, and stakeholders. Providing resolution for open problems or ensuring that the appropriate parties have been tasked with doing so. Supporting the handover from new Projects / Applications into Production Services with Service Transition before Go Life Phase. Assist in the process to approve application code releases as well as tasks assigned to support to perform. Keep key stakeholders informed using communication templates. Automate routine tasks and enhance operational efficiencies through scripts and tools. Support the transition of applications to Google Cloud and new technologies offering. Proactively Identify performance bottlenecks and suggest optimization strategies. Support audit, compliance, and regulatory requirements related to AFC applications. The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 0700 IST and 0900 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Supporting On Call-Support activities Your skills and experience 4-8 years of experience in providing hands on IT application support. Bachelor s degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience / diploma / certification). Preferred ITIL v3 foundation certification or higher. Clear and concise documentation in general and especially a proper documentation of the status of incidents, problems, and service requests in the Service Management tool. Monitoring Tools Knowledge of Elastic Search, Control M, Grafana, Geneos, OpenShift, Prometheus, Google Cloud Monitoring,Airflow, Splunk Red Hat Enterprise Linux (RHEL) - professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with Oracle, MS SQL, Big Query etc. databases. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Analytical and problem-solving skills, with a structured approach to troubleshooting, issue resolution and its documentation. Able to train, coach, and mentor and know where each technique is best applied. Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. Knowledge of Actimize, Mantas, and case management software is good to have. Working knowledge of Big Data - Hadoop/Secure Data Lake is a plus. Prior experience in automation projects is great to have. Exposure to python, shell, Ansible or other scripting language for automation and process improvement Strong stakeholder management skills ensuring seamless coordination between business, development, and infrastructure teams. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

We are looking for a skilled DevOps and Linux Application Support Engineer to manage and support our infrastructure, applications, and cloud environments, ensuring high availability and optimal performance. * Key Skills: Proficient in Linux (Ubuntu, CentOS) Knowledge of Tomcat, MySQL, NGINX, Apache Skills in disk management, LVM, SSH, FTP, NFS Experience with monitoring tools (Nagios, Zabbix, Prometheus, Grafana) Administration of MySQL and MS SQL Server Java debugging support for applications Experience with CI/CD tools (Jenkins, GitLab CI, CircleCI, Travis CI, GitHub Actions) Containerization (Docker) and orchestration (Kubernetes, Docker Swarm) Cloud platforms (AWS, Azure, GCP) and serverless (Lambda, Azure Functions) Log management and analysis (ELK Stack, Splunk) Microservices architecture knowledge Scripting skills (Bash, Python, PowerShell) * Preferred Qualifications: Experience supporting high-availability systems in cloud and on-prem environments Certifications in cloud platforms or Kubernetes (preferred) Bachelor s degree in Computer Science, IT, or related field (or equivalent experience) Join our innovative team and help us build and maintain a cutting-edge infrastructure! Apply now at hr@dreamsol.biz or DM us for more details. #Hiring #DevOps #LinuxSupport #Careers #TechJobs Job Features Job Category Urgent requirement

Head _ TA Hyderabad, India | Other | Full-time Job Reference: 6956 - Posted 14-May-2025 Education / professional qualifications: 15 years talent acquisition experience Recognised HR qualification SHRM / CIPD desirable Background experience: Experience gained worked in a cross-border TA function that has driven a program of process improvements as part of a TOM strategy Technical Excellent knowledge of methodologies processes and tools associated with supporting the function effectively. Knowledge of enabling TA tech and solutions Expertise in standard Microsoft Office products. Computer / program knowledge Knowledge of enabling TA tech and solutions Expertise in standard Microsoft Office products. Management and leadership Ability to positively influence others without having direct management responsibility. Languages Fluent in English Apply now! Share with LinkedIn Share with Facebook Share with Twitter Privacy Statement | Cookie Settings | Job Application Support | Code of Conduct | Copyright 2020 - 2025 Kelly Services Inc.

Hybrid Cloud Engineer Hyderabad, India | Other | Full-time Job Reference: 6972 - Posted 23-May-2025 5+ years of hands-on experience with VMware vSphere , vSAN , and NSX-T 2+ years experience working directly with VMware Cloud Foundation (VCF) in production (VCF 4.X 5.X) Solid understanding of SDDC architecture , cloud networking, and virtualization best practices Proficiency in automation scripting using PowerCLI, Python, Ansible, or similar Experience with infrastructure-as-code tools (e.g., Terraform) Strong troubleshooting and diagnostic skills in virtualized environments Familiarity with enterprise networking, security policies, and firewalls Experience with vRealize / Aria suite is a plus VMware certification (e.g., VCAP, VCDX, or VCF Specialist ) is highly desirable Demonstratable experience with container platforms (e.g. Kubernetes) in a VCF environment. VMware vSphere Foundation. Experience with storage solutions lie vSAN / Pure Storage Arrays. Understanding of DevOps concepts and CI/CD pipeline integration Experience with Azure. Apply now! Share with LinkedIn Share with Facebook Share with Twitter Privacy Statement | Cookie Settings | Job Application Support | Code of Conduct | Copyright 2020 - 2025 Kelly Services Inc.

Company Description Festo is a global family-owned company headquartered in Germany. For many years Festo has been providing innovations for factory automation and offers a wide product and service portfolio from individual components to complex customized solutions and systems. As a family-owned company, we take responsibility for our actions globally and locally. We actively contribute to the quality of life and conservation of resources by majoring on cutting-edge technologies and knowledge as well as life-long learning. We are present in over 176 countries and collaborate in a network of over 15 development locations worldwide. Role Description: The Product Market Management team is responsible for product performance, lifecycle management and product launches. In this role, you are responsible for launch and promotion of innovative products through strategic campaigns and market differentiation, reporting to Product Marketing Manager. This role involves identifying market potentials, increasing product penetration, and capturing market feedback for continuous improvement. You will create engaging marketing content and support the sales team with product knowledge and opportunity conversion. Strong analytical and communication skills, cross functional engagement are essential for success in this position. Your responsibilities: Product Launch and Campaign Management: Plan and execute product launches, including campaigns and roadshows to introduce new products to the market. Differentiate our products from competitors through effective marketing strategies. Continuous Awareness Initiatives: Initiate and manage ongoing awareness campaigns to highlight product features and benefits. Market Potential Identification: Conduct market research to identify potential segments, customers, and applications Analyze market trends to enhance product positioning Develop and implement strategies to increase market penetration and product adoption Marketing Content Creation: Create engaging marketing content for effective communication and promotion across digital and traditional media channels Feedback and Competitive Analysis: Capture and analyze market feedback to inform product improvements and enhancements Conduct competitive analysis to understand market positioning and identify opportunities Volume Forecasting and Support: Forecast product volumes and support a quick ramp-up in production as needed Sales Enablement: Develop product knowledge resources, argumentation, and guide the sales team Support the sales team in identifying and converting potential opportunities Maintain a balance between supporting the sales team while challenging them to achieve higher performance Our requirements: 3-4 years experience in sales / marketing / business development Bachelors degree in Mechanical Engineering / Industrial Engineering / Related Industrial Automation background is preferred Strong analytical skills Excellent communication and presentation skills Proficient in creating marketing content for various media channels Ability to work collaboratively with sales teams and other departments Willing to travel across India What we offer: Challenging work on cutting-edge software technologies with a clear product focus Collaborate with our agile Indo-German team Dynamic work environment with many personal development opportunities upcoming Access to on-the-job and off-the-job learning opportunities Job location: Bengaluru Job type: Full- time Experience: 3-4 years

This role is responsible for day-to-day operations for the applications you support, deliver reliable infrastructure and application operations according to business expectations across the application portfolio. The Service Management function is transforming into a truly global, data- and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations, including service monitoring, support and incident response, automated ops, change and configuration management as well as supplier/vendor and asset management. This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal Customer and Employee experience. About the role Th is role is part of a high-performing team of talented Application Support specialists who provide world-class support for Commercial Engineering. You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as Salesforce, Order Capture, Conga, Ortoo, Copado, Java, Linux, Microsoft, relational databases, message queuing, AWS cloud services, and more. Partner with application development teams to deliver operational readiness for new applications and features. Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes. Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. Contribute to the strategy of the department and drive implementation of department goals that support the company s core values. Participate in complex initiatives such as large-scale upgrades. Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications. Ensure documentation, processes, and procedures are updated regularly. About You You re a fit for the role if your background includes: Bachelor s degree or equivalent required; Computer Science or related technical degree preferred. 3+ Years of experience in software development and/or technology infrastructure and operations. Fluent in speaking and writing English. Experience in supporting applications built on modern application architecture and cloud infrastructure, Salesforce - sales cloud and service cloud, Data Security Knowledge, Copado, Certinia , Javascript frameworks and Libraries, HTML/CSS/JS, Node.JS, TypeScript, jQuery, Docker, AWS/Azure DevOps, Git, Git Hub . Integration knowledge high desired. Broad understanding of the technologies used to build and operate distributed application systems including experience managing data center systems/infrastructure. Proven track record of success participating in projects and initiatives even with ambiguous details provided. Strong customer service, problem solving, organizational and conflict management skills. Strong IT Service Management and standards experience. Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills. Proven ability to learn new technologies quickly. Hands-on experience with programming and scripting languages. Comfortable in a fast-paced environment and motivated by complex technical and business challenges #LI-SS5 What s in it For You Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

As an SAP Application Expert, you ll be at the heart of transforming and maintaining the HM Group s global SAP Finance landscape. You will: Lead the design and configuration of solutions in Treasury , Cash Management , and Payments , supporting business-critical processes. Manage Electronic Bank Statement (EBS) integration, particularly with formats like CAMT.053 and MT940 . Support outgoing payment processes for suppliers and customers , working with PAIN.001 and PAIN.002 file formats. Configure and enhance the SAP Treasury and Risk Management (TRM) module, including cash pooling, bank communications, and intercompany netting. Collaborate with global stakeholders to ensure scalable, compliant, and template-aligned SAP solutions. Analyze business requirements, write functional specifications, conduct system testing, and provide long-term application support. Contribute to SWIFT integration initiatives, ensuring secure and efficient payment messaging. WHO YOU LL WORK WITH You ll be part of the Record to Report (R2R) team within the Finance function, a cross-functional group of over 15 professionals including Application Experts, Business Experts, and Developers. Together, the team ensures high-quality financial operations for the HM Group globally, across Treasury, Financial Reporting, and Finance Automation areas. WHO YOU ARE We are looking for people with 5-8 years of experience in SAP Finance , especially in Payments , Banking , Cash Management , and Treasury (ECC and/or S/4HANA). At least 2 years of focused experience in SAP Treasury and Risk Management (TRM) . Experience with EBS using formats like CAMT.053 , MT940 , and outgoing payments via PAIN.001/002 . Practical knowledge of SWIFT integrations and global banking communication standards. Participation in 3 or more full-cycle SAP implementations. Familiarity with SAP transport tools , such as STMS, Solution Manager, and ActiveControl. Ability to design and support WRICEF objects from a functional perspective. A strong grasp of financial processes in large, multinational environments. And people who are Proactive, strategic, and detail-oriented with a continuous improvement mindset. Excellent communicators with the ability to translate complex finance and SAP concepts to technical and non-technical audiences. Independent, accountable, and collaborative team players. Comfortable working in dynamic and fast-paced global teams using Agile or SAFe methodologies. WHO WE ARE HM Group is a global collective of fashion brands including HM, COS, Monki, Weekday, Other Stories, HM HOME, ARKET, and Afound. We believe in sustainable style for everyone delivering quality, design, and affordability. We are passionate, curious, and driven by values of inclusivity and sustainability. Together, we are shaping the future of fashion one that is innovative, diverse, and conscious of its impact on people and the planet. WHY YOU LL LOVE WORKING HERE At HM Group, you ll thrive in a culture that celebrates collaboration, growth, and respect. We offer: An attractive global staff discount across all our brands. Participation in the HM Incentive Program (HIP) . Extensive opportunities for professional development and international mobility . A vibrant, inclusive, and purpose-driven workplace culture. Competitive local benefits tailored to your location and employment type. JOIN US Ready to make an impact in fashion and technology Apply now by submitting your CV in English via our career page or SmartRecruiters platform. Please do not include a cover letter to ensure a fair, unbiased recruitment process.

Job Description: Value Preposition As a Lead Software Engineer, you work with Tech Managers, Quality analyst, Product owners and cross-functional global teams in a fast-paced and ever-changing environment to understand features and technical implementation. You will be responsible for designing , developing and maintaining solutions with Oracle Financial Services Analytical Application (OFSAA). You will be working on critical modules of OFSAA like KYC, ECM , SAR, CTR Job Details Position Title: Lead Software Engineer Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: You will be part of BSA/AML Technology team , a highly skilled with group of engineers, analyst and product specialists focused on developing and managing systems that help detect and prevent financial crime. We collaborate closely with multiple teams to build scalable solution for transaction monitoring , sanctions screening , KYC/CDD and case management. We value precision , accountability, and strong sense of purpose in our work. Whether we are integrating third party tools , building enhanced business solution , everything we do helps protect the integrity of financial system and ensure our customers and regulators are confident of our controls Impact Your focus will be on developing and maintaining software that supports OFSAA functions, including KYC, Case management, CTR , SAR etc. These solutions will help to improve the performance and reliability of our systems. Ultimately you will work to safeguard the financial systems. Key Deliverables Design, develop, test, and deploy software solutions for treasury management, leveraging relevant technologies and programming languages. Design , Configure and implement modules within OFSAA (KYC, ECM , SAR, CTR) Develop ETL process/ data mapping to integrate source system with OFSAA. Should have experience in customizing OFSAA module as per business needs. Support System upgrades , patches, performance tuning. Should have experience in mitigating vulnerability in the application. Should have experience in leading production deployments. Develop and maintain APIs for seamless integration with other financial systems. Provide technical support for the solutions deployed. Interface with other support teams such as network engineers, database administrators to troubleshoot and support. Write clean, well-documented, and maintainable code. Participate in code reviews and contribute to the teams knowledge base. Collaborate with other developers and testers to ensure the quality and reliability of the software. Participate in brainstorming sessions and contribute to the development of new ideas. Develop and execute unit and integration tests to ensure the quality and reliability of the software. Troubleshoot and resolve software issues in a timely manner. Continuously improve the performance and scalability of the software. Skills and Qualification Bachelor s degree in computer science with 8+ years of experience. Experience with FCCM (Financial Crime and Compliance management) Strong SQL and PL/SQL skills. Experience with Oracle Database. Should have hands on experience in OFSAA modules (KYC, ECM , SAR, CTR) Experience in data integration , API integration and performance tuning. Hands on experience in Dev ops tools Relationships & Collaboration The role you will work with cross functionally with Risk , data and enterprise tech team to ensure systems are accurate and scalable. You will need to collaborate closely with Tech teams , Application support and partner with Product/Business teams. experience.

Roles and Responsibilities: Support (40%): Production Support : Provide production support for mission-critical applications, ensuring high performance and availability. Root Cause Analysis : Conduct root cause analysis for network, application, infrastructure, and service issues, documenting findings for future prevention. Application Support : Provide day-to-day operations support for mission-critical applications, including fault management, access management, performance monitoring, capacity planning, and network monitoring. Monitoring and Tickets : Monitor systems and analyze tickets using standard monitoring tools, ensuring timely resolution and maintaining system health. Infrastructure (60%): Infrastructure Management : Build, manage, and maintain deployment, monitoring, and operations tools. Maintenance and Patching : Support infrastructure and software maintenance, including patching and remediating vulnerabilities. Cloud Infrastructure Support : Serve as an escalation point for T2-T3 cloud infrastructure support. Azure Management : Deploy and manage Azure resources and handle security vulnerabilities, manage secrets and certificates using Azure Key Vault, and set up private endpoints and routing tables. Docker and Git : Manage Docker processes (build, push to repository) and maintain Git repositories. Operating Systems Management : Administer Linux and Windows systems, including file permissions, filesystem management, performance tuning, user administration, and troubleshooting. Automation and CI/CD : Utilize tools like Ansible, Jenkins, and GitHub for automation and CI/CD pipeline setup. Mandatory Skills: Experience : At least 4+ years of experience as a DevOps Engineer or in a similar role. Containerization : Demonstrable experience with Docker and Kubernetes. CI/CD Tools : Experience with CI/CD tools (e.g., Jenkins, GitHub Actions). Monitoring Tools : Experience with monitoring and analyzing tickets using standard monitoring tools. Azure Skills : Proficiency in deploying and managing Azure resources. Scripting : Basic programming and scripting skills (preferably Python, Bash, Shell). Communication : Excellent communication, problem-solving, and organizational skills. Good to Have Skills: Microservices : Experience in the development and deployment of microservices. DevOps Tools : Proficiency in tools like Ansible, Chef ,sTerraform, Jenkins, Splunk, ELK, Grafana, Nagios. Linux Administration : Experience with Linux administration (RHEL/CentOS/Ubuntu/Rocky). Web Servers : Knowledge of web servers like NGINX. Source Control : Experience with Git and related workflows. Qualifications: Education : Bachelor s degree in computer science, Information Technology, or a related field. Experience : 4+ years of experience in production support and DevOps roles. Additional Information: Interpersonal Skills : Strong interpersonal communication skills (listening, speaking, writing) and the ability to work well in a diverse, team-focused environment with developers, product managers, and other stakeholders. Learning : Ability to gain deep knowledge of complex applications and provide recommendations for best practices and deployment strategies.

Roles and Responsibilities: Communicate effectively with stakeholders and collaborate with cross-functional teams. Tier 1 application support provides initial response to alerts, alarms, and trouble tickets; perform morning health checks: take immediate known or documented actions to support and recover applications / jobs; as needed engage the next support level; follows ATT incident management practices that include Outage Calls, recovery participation and communication support, post incident RCA other support meetings, supports changes and releases but does not deploy changes. 2-3 years of end-to-end hands-on experience in implementing Oracle s EPM Cloud suite of products such as PBCS, EPBCS, FCCS etc. Strong functional understanding of Financial Planning and Budgeting and Financial consolidation. At least 3 years experience in supporting multiple EPM Cloud modules by directly interacting with client business and IT team. Experience working in production support life-cycle processes for large organization. Experience in working with complex EPM integrations involving multiple source systems and both direct integrations, EPM Agent based integrations and file-based integrations Hands-on experience with managing Linux based EPM environments and autosus based job scheduling. Hands-on experience with Essbase 21C and all associated scripts, data loads and maintenance Ability to connect with multiple teams and work in collaborative to resolve support issues. Ability to run monthly/quarterly run book, co-ordinate with various teams/people involved in that process and update the status of the same to management. Experience in delivering training to users and manage multiple deliverables at the same time experience in EPM Automate, HFR and SmartView reporting. Hands on experience in building application artifacts (Configuring Dimensions, creating data forms/business rules/calculations, EPM Automate scripts etc.), building data integrations and designing Dashboards Reports Shift timing (if any): 24X7 (Rotational basis) Location / Additional Location (if any): Hyderabad Overall Experience: Overall Experience: 4 8 + experience performing Production Support for Mission Critical, high-performance applications. Supervisory: No Additional information (if any): Willing to work in Shift Duties, Willingness to learn is especially important as ATT offers excellent environment to learn Digital Transformation skills such as cloud, DevOps, AI, Full stack etc. Education Qualification: B.E in CSE/IT Certifications (if any specific): Azure Certification Supervisory: No ATT is a fair chance employer and does not initiate a background check until an offer is made.

Application Support Engineer Chennai, Tamil Nadu, India Apply now Share Company Overview At Zuora, we do Modern Business . We re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team Role The Support Engineer will focus primarily on providing expert technical support to clients and troubleshooting complex software application issues quickly and more efficiently. Duties involve responding to customers promptly and professionally, accurately documenting problems and resolutions, and collaborating with clients and internal employees to solve complex technical problems. The job requires excellent technical and soft skills. What you ll do : Work directly with clients to provide rapid and accurate analysis of production issues (including solution tracking) Provide support via tickets, chat, and phone to Zuora customers. Answer customer questions, file bugs, reproduce, troubleshoot, resolve, and escalate issues as necessary. Own and drive customer issues from start to finish. Become an expert on a given product domain from a business and technical standpoint. Actively participate in our online Zuora Community, learning about customer pain points, answering customer questions, and posting solution articles in your domain of expertise. Handle urgent escalation issues, ensuring we accurately prioritize based on severity and customer impact. Your experience: BS or MS in Computer Science, Engineering, or related. We will also consider other significant technical experience. Minimum of 4-5 years of Financial application support experience. Strong Oracle SQL, PL/SQL skills required. Experience in Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle. Experience in Account Receivables(AR) and/or General Ledger (GL) is a plus. Experience in the following technologies that support SaaS applications is an added advantage: REST API, SOAP API, and web services. Excellent spoken and written English. All customer communications are in English. Strong communication skills, including adjusting to the audience s technical level and explaining complex ideas clearly and concisely. Ability to work with global teams and build strong cross-functional relationships. Positive attitude and the ability to overcome adversity and stay calm under pressure. Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge. You will learn something new every day! Skills and Experience: Bachelor s Degree in Computer Science, Engineering, or equivalent experience, Minimum of 4 to 8-year software / ERP related experience desired. Knowledge of accounting concepts and Revenue Recognition is an addition. Excellent verbal and written communication skills. Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle experience in Oracle EBS (Financials)/Netsuite. Other ERPs can also be considered. Strong SQL, PL/SQL skills required. Working business knowledge of US GAAP and revenue accounting a plus. Ability to work efficiently in a time-critical environment and fast-paced environment; Problem-solving capabilities as well as excellent customer service skills. Ability to take ownership and follow through on client issues until resolution. Ability to effectively communicate and coordinate with peers and senior management as required. Strong organizational skills, attention to detail, and technical judgment; Ability to work independently and self-motivated. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly it s exciting. Our people, whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we re making what s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical insurance Generous, flexible time off Paid holidays, wellness days and company wide end of year break 6 months fully paid parental leave Learning Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Apply now Let s do this. You re unique and we re on a journey so let s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you. No matter where you re located, or which team you work on, you ll be part of a group of people working together to build a better world: The World Subscribed. Go ahead and apply! Internal Job Opportunities Are you a current ZEO looking to take on new challengesIf so, check out our internal job openings on our internal job board .

SAP ASE Database Administrator Bengaluru| Hyderabad| India | Remote | Work from Home | Hybrid Why Pythian At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We quickly earned a reputation for solving tough data challenges. We were there when the industry moved from on-premises to cloud environments, and as enterprises sought more from their data, we expanded our competencies to include advanced analytics. Today, we empower organizations to embrace transformation and leverage advanced technologies, including AI, to stay competitive. We deliver innovative solutions that meet each client s data goals and have built strong partnerships with Google Cloud, AWS, Microsoft, Oracle, SAP, and Snowflake. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest bleeding edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today s rapidly changing digital economy. Why you The DBA will have SAP ASE experience as a primary skill set. Candidates can apply who are open to learn SAP Basis Administration also. The DBA will work within a globally dispersed team to supply complete support for all aspects of database and application infrastructure to a variety of Pythian s customers. If this is you, and you wonder what it would be like to work at Pythian, reach out to us and find out! Intrigued to see what a life is like at PythianCheck out #pythianlife on LinkedIn and follow @loveyourdata on Instagram! Not the right job for youCheck out what other great jobs Pythian has open around the world! Pythian Careers What will you be doing Continuously review capacity and predictive reports to efficiently allocate system resources and future capacity. Install, upgrade and patch multiple versions of Sybase ASE. Manage incident responses, documenting and developing solutions to mitigate Backup and recovery skills (analysis, strategies, and options) and implementation (scripts, automation, verification). Working to tune SQL to ensure minimal resource consumption, optimal data access, and response times. Ensure that database security and compliance standards are adhered to. Coordinate database maintenance requirements and schedules with application support teams. Automating database tasks for continuous service improvement Communicate with Pythian s customers to articulate database issues and drive the resolution process. You will need to participate in on-call duties, 24/7 support and provide What do we need from you This is a wish list If you are interested in this role but not sure if your skills and experience are exactly what we re looking for, please do apply, we d love to hear from you! There will be plenty of opportunities to learn new skills and contribute to the Team and Customers needs and grow with Pythian. While we realise you might not have everything to be the successful candidate for the Sybase DBA/ SAP ASE job you will likely have skills such as; At least 5 to 10 year s experience in SAP ASE SME level knowledge as a Sybase DBA with extensive experience in large and critical environments using Sybase ASE, Sybase 16, and Replication Server. Experience in Sybase Replication Server, high availability, and disaster recovery solutions. Good understanding of Unix/Linux environments Shell Script and Perl Scripting ability Solid SQL and T-SQL skills. Knowledgeable of Cloud Technologies and work within private/public cloud environments would be a plus What do you get in return Love your career : Competitive total rewards and salary package. Blog during work hours; take a day off and volunteer for your favorite charity. Love your work/life balance : Flexibly work remotely from your home or Hybrid from Bengaluru or Hyderabad office, there s no daily travel requirement to an office! All you need is a stable internet connection. Love your coworkers : Collaborate with some of the best and brightest in the industry! Love your development : Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend training, become certified, whatever you like! Love your workspace : We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalize your work environment! Love yourself : Pythian cares about the health and well-being of our team. You will have an annual wellness budget to make yourself a priority (use it on gym memberships, massages, fitness and more). Additionally, you will receive a generous amount of paid vacation and sick days, as well as a day off to volunteer for your favorite charity. Disclaimer The successful applicant will need to fulfill the requirements necessary to obtain a background check. Accommodations are available upon request for candidates taking part in any aspect of the selection process.

Who We Are: ( www.credera.com ) Credera, trading as TA Digital, is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organization that can scale due to our extensive footprint. As a values-led organization, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organizations in the world, from strategy through to execution. More information is available at www.credera.com. We are part of the OPMG Group of Companies, a division of Omnicom Group Inc. Location: Hyderabad / Bangalore / Chennai / Gurugram Work Mode: Hybrid (3 Days per week from Office) Shift Timings : 5:30 AM - 1:30 PM, IST About the team you will join: About the role: We are looking for a Senior iOS Engineer to join our RUN support team, focused on delivering 16x7 mobile application support for global customers. This role requires a highly skilled and proactive professional with strong expertise in iOS development (Swift SwiftUI), MVVM pattern, Google Cloud Platform (GCP), and JavaScript. You will be part of a rotating shift team responsible for ensuring system uptime, performance, and rapid incident resolution. Key Responsibilities: Troubleshoot, resolve, and document iOS application issues in a production support setting. Participate in incident response and root cause analysis (RCA), providing timely resolutions. Provide hands-on technical support and maintenance across a suite of customer-facing applications. Monitor and respond to incidents, outages, and system alerts within a 16x7 support model (9 am ET to 11 pm PT) . Troubleshoot and resolve issues in real time across iOS applications, backend services, and cloud infrastructure. Collaborate with other engineers and stakeholders to stabilize, maintain, and improve existing mobile features. Contribute to improving tooling, monitoring, and operational efficiency. Write and maintain support documentation and knowledge articles. Contribute to root cause analysis (RCA) reports and suggest long-term fixes for recurring issues . Contribute to and help coordinate 16x7 support coverage, including shift handovers and escalation awareness. Assist in the automation of monitoring and alerting systems to improve operational efficiency. Participate in rotational on-call or flexible shift support schedules as required by the 16x7 operation. Assist in identifying and resolving iOS issues in production environments. Qualifications : 5+ years of professional experience in iOS application development. Expertise in iOS development with Swift, SwiftUI, MVVM pattern and experience with Xcode and related tools. Experience with Apple App Store submission and review process Strong proficiency in JavaScript, including debugging and cross-platform troubleshooting. Experience with Google Cloud Platform (GCP) services, deployment, and monitoring tools. Familiarity with Firebase, Cloud Functions, or other GCP-native technologies. Solid understanding of CI/CD pipelines, system monitoring, and log analysis. Proven experience in production support, SRE, or DevOps roles, ideally in high-availability environments. Strong communication skills and a customer-focused mindset. Ability to work in a rotational or flexible schedule to support 16x7 operations. Proficient in English (written and verbal). Preferred Qualifications Experience with RESTful APIs, mobile app deployment, and cloud-native architectures. Exposure to React or Node.js is a plus. Experience working in Agile/Scrum environment Experience working with global, multicultural teams Professional Attributes You Possess: Excellent communication Making decisions and solving problems involving varied levels of complexity, ambiguity and Providing a win-win environment to inspire, attract and develop the best Boosting teams and individuals potential to improve their engagement, performance and career Questioning conventional approaches, exploring alternatives and responding to challenges with innovative solutions or services, using intuition, experimentation, expertise and fresh Problem Solving Attitude and Passion to solve Customer Facilitating efficiency, speed and simplification in all Adapting to market changes and competitive pressures and enables fast Demonstrating passion for our business and constant hunger for outstanding Hybrid Work Model: Our employees have the flexibility to work remotely two days per week. We expect our team members to spend 3 days per week in person with the flexibility to choose the days and times that work best for both them and their project or internal teams. This could be at a Credera office or at the client site. Youll work closely with your project team to align on how you balance both the flexibility that we want to provide with the connection of being together to produce amazing results for our clients. The why: We are passionate about growing our people both personally and professionally. Our philosophy is that in-person engagement is critical for our ability to develop deep relationships with our clients and our team members - its how we earn trust, learn from others, and ultimately become better consultants and professionals. Travel: Our goal is to keep out-of-market travel to a minimum and most projects do not require significant travel. While certain projects can require frequent travel (up to 80% for a period of time), our average travel percentage over a year for team members is typically between 10-30%. We try to take a personal approach to travel. You will submit your travel preferences which our staffing teams will consider when aligning you to a role. Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinize, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.

Application Support Engineer Bengaluru, Karnataka, India Apply now Share Company Overview At Zuora, we do Modern Business . We re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team Role The Global Customer Support team fulfills a super important role for Zuora. It is often the main point of contact for a customer and a key advocate of the customer experience. Our team includes more than 100 ZEOs across different locations worldwide, who are strategically structured around our functional teams and customer support levels that increase in complexity and the skills and experience needed to handle them. YOUR MISSION: We re seeking a Technical Support Engineer to join our growing Global Support team. The ideal candidate is a skilled professional with a strong technical background, capable of providing enterprise-level support, troubleshooting complex software applications, and communicating effectively. Does that sound like youIf so, we d love to hear from you! This is a location specific position that requires you to come into the office regularly to be most effective. What you ll do Collaborate closely with engineering and product management teams to advocate for customers and enhance product functionality. Provide support to Zuora customers through tickets and Zoom. Address customer inquiries, document bugs, and troubleshoot, resolve, or escalate issues. Take ownership of customer issues, managing them from initiation to resolution. Develop expertise in a specific product domain from a technical and business perspective. Engage actively in the Zuora Community by understanding customer pain points, responding to inquiries, and sharing solution articles in your area of expertise. Manage urgent escalations, ensuring proper prioritization based on severity and customer impact. Deliver Level 2 support for the Zuora Billing product. Act as the subject matter expert for Billing, guiding team members. Expand knowledge across additional Zuora products. Work in shifts participate in a 24/7 global support rotation, including on-call duties during weekends. Your experience A degree in Computer Science Engineering or a related field. Significant technical experience will also be considered. Minimum of 5 years in Application/ Technical support. Experience with billing or financial enterprise applications. Worked in rotational shifts (24/7). Experience with technologies used in SaaS applications: MS Word programming logic, XML, REST API, SOAP API, SQL, Kibana, web services, HTML, Java, or JavaScript. Excellent spoken and written English with the ability to adapt communication to different technical levels and explain complex concepts clearly. Ability to work effectively with a global team and build strong cross-functional relationships. A positive attitude with the ability to remain calm under pressure and overcome challenges. Strong desire to learn and adapt to new skills, technologies, and processes you ll be learning something new every day! Nice to haves: Basic understanding of how SaaS integrations work Experience in using the Zuora Billing Tools: Zendesk, Slack, Kibana, DB Query, Postman. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly it s exciting. Our people, whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we re making what s next possible for our customers, community and the world. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, company equity and retirement programs Medical insurance Generous, flexible time off Paid holidays, wellness days and company wide end of year break 6 months fully paid parental leave Learning Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Apply now Let s do this. You re unique and we re on a journey so let s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you. No matter where you re located, or which team you work on, you ll be part of a group of people working together to build a better world: The World Subscribed. Go ahead and apply! Internal Job Opportunities Are you a current ZEO looking to take on new challengesIf so, check out our internal job openings on our internal job board .

Job Overview: We are seeking a skilled and proactive SEO Executive to join our in-house digital marketing team. The candidate will be responsible for planning and executing SEO strategies that improve our search engine rankings, drive traffic, and support lead generation goals. Key Responsibilities: Perform keyword research and competitive analysis to support SEO strategies. Optimize website content, meta data, and URLs for on-page SEO performance. Execute off-page SEO strategies including link building, outreach, and guest posting. Track, report, and analyze website analytics and performance using tools like Google Analytics and Search Console. Conduct SEO audits and implement necessary technical improvements. Collaborate with content writers, designers, and developers to ensure SEO best practices are followed across projects. Keep up to date with the latest SEO trends, tools, and algorithm updates. Manage and optimize Google My Business listings and local SEO presence. Prepare periodic SEO performance reports for internal review. Required Skills and Qualifications: Bachelor s degree in Marketing, IT, or a related field. 2 3 years of proven experience in SEO Proficiency in SEO tools like Google Analytics, Search Console, SEMrush, Ahrefs, Moz, etc. Strong understanding of SEO algorithms, ranking factors, and website optimization techniques. Knowledge of basic HTML, CSS, and CMS platforms (WordPress preferred). Excellent analytical, communication, and problem-solving skills. Self-motivated with a results-oriented mindset. Job Type: Full Time Job Location: Bhilai C.G. India Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf By using this form you agree with the storage and handling of your data by this website. * Related Posts December 17, 2024 Application Support: Ensuring Performance, Reliability, and Continuous Improvement In today s fast-paced digital world, December 17, 2024 Understanding Security Framework Compliance: Key Standards and Best Practices In today s digital landscape, security December 17, 2024 Quality Assurance vs.

12-18 months’ work experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues / Application support/ Small Forms etc. Required Candidate profile Basic networking knowledge.Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory

Job Title: Regulatory Production Support Specialist About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Key Skills: Production Support + SQL + Unix + Scripting Exp: 4+yrs Job Title: Regulatory Production Support Specialist Location: Bengaluru 3 days WFO (Tues, Wed, Thurs) 24*7 Rotational Shifts Overview: Good Unix experience with basic commands and Shell scripting. Python desired Familiarity with any enterprise batch scheduler like TWS or autosys Strong SQL experience for DML and basic SQL performance troubleshooting Strong debugging and troubleshooting capability. Good written and verbal soft skills Additional requirements Resource - Knowledge of Axiom and strong working experience with Axiom Workflows Experience in Regulatory reporting domain Min 3 yrs of experience If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Application Support Engineer(L1 & L2) Belapur location Mandate skills-SQL,Linux Banking domain preferable Males candidate only

Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. you'll work collaboratively in teams on a wide range of projects based on your primary area of focus design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally and to grow your career in any direction you choose. Required Qualifications BS/BA degree or equivalent experience Basic knowledge of application development Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals Technically hands-on working with Linux scripting (Shell, Python, Pyspark ) and database systems (Oracle SQL/PLSQL). Basic knowledge of application development. Quick thinker, problem solver (even under pressure) and a fast learner under constantly changing environment. Ability to automate and build tools for improved productivity, or eagerness to learn it Preferred Qualifications Few years of programming experience in any modern language would be a great plus. Exposure to AWS Cloud would be plus.

Contribute to the day-to-day management of various systems, tools, or applications, ensuring their stability and integrity while meeting customer service levels. Act as a Senior Specialist for project delivery and/or operations within the specified business sub-capability. Collaborate with Business Stakeholders and TT Strategic Business Partners to perform demand analysis, propose and evaluate solutions, and ensure successful project delivery. Roles and Responsibilities: Define, build and implement enhancements to HR/PO processes and structures that will improve the PO function s alignment to business objectives and ability to help drive business results Review and troubleshoot integration, Triage and solve issues, Application support/ tweaking the written code Define, build and implement enhancements to HR/PO processes and structures that will improve the PO function s alignment to business objectives and ability to help drive business results Own/Participate in the following key activities: Release Management, Regression Testing, Tenant Management, Data Upload, Major Outage/Communication/Updates and Incident Management Manage Application Life Cycle services with WD Mentor team members and processes Ensure that system designs adhere to solution architecture design (ie high-level conceptual design) and are traceable to functional as we'll as non-functional requirements in projects/enhancements Ensure the overall user experience is taken into account when designing new solutions and services are peer reviewe'd, formally documented and signed off by business Ensure system design standards are defined to improve and sustain standardization of solutions adhere to architectural roadmap and support the development, execution and operations of solutions Core Workforce Competencies (knowledge and skills): Hands-on experience with WorkForce Suite offer, including Time Attendance, Absence Management, and Advanced Scheduling. Knowledge of Analytics module is an advantage Expertise in configuration and troubleshooting , including business rules, custom validations, and data mapping. Integration experience , including working with APIs, connectors, and middleware tools like SAP or other HRIS platforms and payroll technology. Experience with system architecture, tenant management, and version upgrades. WFS certification is an advantage Essential Requirements: Bachelors degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline 12+ years of IT experience, knowledge of the HR function and processes is must 2 end-to-end projects, with at least one leading a workstream for a module or 8+ years of support experience in Workday configuration and implementation. In this role, you will assist the team to implement the project and help out with the transitioning from the current setup of SAP HR Travel up to 25% through key deployment lifecycle activities Experience in all phases of the technology implementation lifecycle (requirements gathering, design, build, go-live, testing) Experience leading requirements gathering workshops or facilitating meetings Ability to interact at all levels of the organization Ability to manage work, lead as necessary and mentor team members Ability to do business consult independently and take decisions Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Excellent interpersonal skills along with strong written and verbal communication and the ability to communicate effectively to non-technical audiences as we'll as senior technical personnel. The individual should have the ability to work effectively as an individual or in a team environment. Excellent teamwork and interpersonal skills Experience as a Client of Workday through an implementation

experience in SQL and PL SQL Strong proficiency with SQL (Structured Query Language) and its variation among popular databases Develop, implement and optimize stored procedures and functions using T-SQL Required Candidate profile Analyze existing SQL queries for performance improvements Good verbal and written communication skills in English Experience in SQL & PLSQL

The Frontline Product Support team provides L1 L2 support for multiple critical applications. This role involves addressing issues reported or escalated by users or the Level 1 support team, monitoring applications for potential problems, and proactively resolving them. You will manage high-severity incidents, either independently or in collaboration with other teams, to ensure swift and effective resolution. Operating in a 24x7 environment, the team offers continuous support across all time zones, ensuring the reliability and stability of essential applications. Key Responsibilities: Diagnose, troubleshoot, and resolve complex issues across systems and applications. Managing daily workload to users receive the best possible service, always being aware of SLA s and issues impacting live services. Delivery of L1 and L2 application support services to client users to agreed Service Level Agreements. Manage high-severity incidents, minimizing downtime and coordinating with key stakeholders. Demonstrate strong problem-solving skills to diagnose and fix complex issues across various systems and applications. Ability to perform deep dives into logs, databases, and system metrics to determine the underlying cause of issues. Perform proactive monitoring and address alerts before escalation. Utilize monitoring tools to predict and prevent potential issues. Perform in-depth analysis to identify the root cause of recurring issues and provide recommendations for permanent fixes. Collaborate effectively with other teams, such as development, operations, and L3 support to resolve complex issues or deploy fixes. Engage with customers for in-depth technical discussions, particularly in resolving complex issues. Participate in post-mortem reviews to help improve future incident response. Maintain and update runbooks and troubleshooting documentation. Explain technical issues and resolutions clearly to non-technical stakeholders. Handle multiple tickets and incidents concurrently, especially during critical situations. Required Skills Qualifications: Strong understanding of retail media support services and workflows. Excellent troubleshooting and analytical skills for diagnosing complex issues. Experience in ITIL-based support environments with strict SLA/OLA adherence. Experience in delivering exceptional, customer focused and service driven support delivery. Proficiency in ticketing systems like JIRA, ServiceNow, and ZohoDesk. Advanced SQL skills and experience with database tools (Oracle, PostgreSQL, SQL Developer, pgAdmin). Basic knowledge of IIS, Linux, and Windows server environments. Familiarity with cloud platforms (Azure, Google Cloud). Strong communication skills to explain technical details to non-technical audiences. Ability to work in 24x7 shifts, including night shifts and on-call rotations. Hands-on experience with monitoring tools such as Grafana, New Relic, and App Dynamics. Self-motivated, autonomous, detail oriented, passionate about delivering high quality services. Good general understanding of Retail Media platforms and products. Qualifications Bachelors in Computer Science

As the IT Domain Specialist, your role is key in improving the stability and reliability of our cloud offerings and solutions to ensure continuity of service for our customers. You will be responsible for supporting the end-to-end development of key cloud platform and solutions which includes technical design, integration requirements, delivery and lifecycle management. You are a specialist across and/or within a technology domain and viewed as the go-to person in the business to provide technical support in the development and delivery of cloud infrastructure platforms and solutions. Job Description Who We Are Telstra s an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We re Australia s leading Telco + tech company, spanning over a century with a footprint in over 20+ countries. Focus of the Role The role will be responsible for the operational health, deployment, and continuous improvement of applications within the Assurance stack. This role blends application support and operational engineering, ensuring high availability, proactive issue management, and efficient delivery across development, testing, and production environments. What You ll Do Experience: Full Stack developer role is to plan, coordinate, and execute all activities related to the requirements interpretation, design and implementation of Full stack applications. This individual will apply proven industry and technology experience as well as communication skills, problem-solving skills, and knowledge of best practices to issues related to design, development, and deployment of mission-critical business systems with a focus on quality application development and delivery. This role is key to the success of the Customer Platforms function at Telstra and will be responsible and accountable for the following: Collaborate with product owners, designers, and stakeholders to understand project requirements and translate them into technical specifications. Design and implement responsive user interfaces using modern front-end technologies like HTML, CSS, JavaScript, and front-end frameworks (e.g., Angular). Develop server-side applications and RESTful APIs using back-end technologies such as Java and Spring Boot. Integrate front-end and back-end components to create a seamless user experience. Ensure the technical feasibility of UI/UX designs Ability to review vendor designs and recommended solutions based on industry best practises Understand overall business operations and develops innovative solutions to help improve productivity Ability to understand and design provisioning solutions at Telstra and how CRM interacts with provisioning layers. Strong problem solving and analytical skills needed to support enterprise high availability full stack applications . Reduce ageing tickets and provide proactive problem management . Coordinate with technical resource within and outside of Customer Platforms team. Perform database design and development, including data modeling, queries, and optimization. Ensure the applications performance, security, and scalability meet industry best practices and project requirements. Test and debug web applications to identify and resolve issues. Organize and conduct showcases for product owners and stakeholders. Continuously improve and refactor code for better performance and maintainability. Actively participating in code reviews and giving constructive feedback. Collaborate with DevOps engineers for smooth deployment and release processes. Stay up to date with latest technologies, frameworks, and industry trends. Assists leadership with development and management of new application capabilities to improve productivity. Provide training and educate other team members around core capabilities and helps them deliver high quality solutions and deliverables/documentation Self-Motivator to perform Design / Develop user requirements, test and deploy the changes into production. Required Skills: Bachelors degree in computer science, software engineering, or related field (preferred but not required). Proven experience as a Full Stack Developer with more than 7+ years experience and a strong portfolio. Experience in Java 17+/Kotlin/Spring Boot, and ReactJS / JavaScript(ES6) / Angular. Good experience in developing and designing microservices, Restful webservices and exposing APIs on API Gateway (eg: APIGEE) Solid knowledge of database technologies like, MySQL, PostgreSQL, MongoDB. Familiar with API development and integration with GraphQL and RESTful technologies(JSON). Practised Model View Controller (MVC) and Test-Driven Development (TDD) in order to develop maintainable and scalable solutions. Developed automated tests using frontend and backend test frameworks like jest mockito etc. Design and implementation of single and multi-tier application architecture. Development and deployment and scaling of containerised applications with Docker A good understanding of the architectural principals of web-based platforms including SaaS, multi-tenancy, multi-tiered infrastructure and application servers Understanding of all cloud offerings in the market and ability to discuss cloud architectures A good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management A good understanding of the security processes, standards issues involved in multi-tier, multi-tenant web applications Web Technologies including MVC concepts, JS build automation frameworks, etc. Excellent verbal and written communication skills Desirable Skills: Knowledge of XML, JSON and other data interchange formats. Knowledge of Java, HTML5, JQuery and other web technologies. Excellent communication, documentation and presentation skills . Experience writing developer centric documentation Experience with Jira and Confluence or similar tools. What we offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births Up to 16 weeks paid paternity leave provided to the non-birthing partners Employees are entitled to 21 paid annual leaves per calendar year Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year Relocation support options across India, from junior to senior positions within the company Receive insurance benefits such as medical, accidental and life insurances

The role will be responsible for the operational health, deployment, and continuous improvement of applications within the Assurance stack. This role blends application support and operational engineering, ensuring high availability, proactive issue management, and efficient delivery across development, testing, and production environments. What You ll Do Experience: IT R2R AppOps Support Engineer role is to you will play a crucial role in ensuring the stability, reliability, scalability, and performance of our systems. Responsible for identifying, analyzing, and resolving complex issues within our connected API/microservice ecosystem. Strong problem-solving skills, domain knowledge, and technical expertise will be essential in maintaining the high-quality service we deliver to our customers This role is key to the success of the Customer Platforms function at Telstra and will be responsible and accountable for the following: Collaborate with cross-functional teams to ensure the reliability, availability, and performance of our systems. Design, implement, and manage scalable and automated solutions for infrastructure and application monitoring. Participate in on-call rotation to provide timely response and resolution to production incidents. Conduct post-incident reviews and contribute to incident documentation. Lead and facilitate problem management processes to identify, analyze, and resolve recurring incidents. Work closely with development and operations teams to address root causes and implement preventive measures. Solid experience in using Incident management tools like BMC Remedy Develop and maintain monitoring solutions to proactively identify potential issues before they impact the production environment. Utilize data analytics to identify trends and patterns for continuous improvement. Implement automation tools and frameworks to streamline repetitive tasks and enhance system reliability. Utilize tools such as Java, SRE, New Relic, Splunk, AWS knowledge, and scripting languages like Perl, Python, Ruby, VBScript, and PowerShell to perform operations triage and automate tasks. Required Skills: Bachelor s degree in computer science or a related engineering degree Minimum 5+ years of experience in telecom Service Assurance stack. Java, Nodejs, microservices, NoSQL AWS EC2, S3, Lambda, IAM, ECS, EKS, SQS, Kinesis Proven experience in problem management and incident triage. Strong knowledge of ITIL, SRE Practices Programming experience in java, python or any other scripting languages Experience working with AWS or similar cloud platforms Implementation experience of observability tooling (setup dashboards, write queries) - eg. New Relic, Splunk Excellent analytical and troubleshooting skills. Effective communication and coordination abilities. Desirable Skills: Experience in implementing Site Reliability Engineering (SRE) practices. Power BI: Familiarity with Power BI for data visualization and analysis. Microservices / API: Knowledge of microservices architecture and API design. Object-Oriented Programming (OOPs) / Declarative SQL: Understanding of OOPs concepts and declarative SQL for data manipulation. Excellent verbal and written communication skills Knowledge of XML, JSON and other data interchange formats. Knowledge of Java, HTML5, JQuery and other web technologies. Excellent communication, documentation and presentation skills What we offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births Up to 16 weeks paid paternity leave provided to the non-birthing partners Employees are entitled to 21 paid annual leaves per calendar year Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year Relocation support options across India, from junior to senior positions within the company Receive insurance benefits such as medical, accidental and life insurances