1499 Application Support Jobs - Page 42

We are seeking an experienced Application Support Engineer to join our team. This role involves incident management, issue resolution, root cause analysis, and close interaction with development , infrastructure, business teams, and clients. Key responsibilities: Technical Support: Providing application support for business critical systems. Performance Monitoring: Monitoring and maintaining application performance for high availability and reliability. Issue Resolution: Perform root cause analysis of reoccurring issues and work with development teams for timely issue resolution. Communication: Participate in client calls and provide timely updates to stakeholders Process Improvement: Identifying and implementing process improvements to enhance application support. Documentation: Documenting and maintaining technical procedures and user guides. Deployment and Configuration: Assisting in the deployment and configuration of applications. Skills and Experience: Bachelors degree in Computer Science, Information Technology, or related field. 1 to 3 years of experience in Application support roles Technical skills in areas like Java, C++, .Net or Python with hands-on experience in scripting Experience with database concepts (MS SQL, MySql, Oracle), Windows and/or Linux Servers, and integration concepts. Awareness In at least one cloud platform like AWS, Azure Working knowledge of monitoring tools Familiarity with ITIL processes (incident, problem, change management). Must possess strong communication and interpersonal skills for collaborating with teams and customers. Customer management skills (both internal and external) Good analytical and logical skills Highly motivated, Go-Getter who needs very little or no supervision

We are seeking an experienced Application Support Engineer to join our team. This role involves incident management, issue resolution, root cause analysis, and close interaction with development , infrastructure, business teams, and clients. Key responsibilities: Technical Support: Providing application support for business critical systems. Performance Monitoring: Monitoring and maintaining application performance for high availability and reliability. Issue Resolution: Perform root cause analysis of reoccurring issues and work with development teams for timely issue resolution. Communication: Participate in client calls and provide timely updates to stakeholders Process Improvement: Identifying and implementing process improvements to enhance application support. Documentation: Documenting and maintaining technical procedures and user guides. Deployment and Configuration: Assisting in the deployment and configuration of applications. Skills and Experience: Bachelors degree in Computer Science, Information Technology, or related field. 1 to 3 years of experience in Application support roles Technical skills in areas like Java, C++, .Net or Python with hands-on experience in scripting Experience with database concepts (MS SQL, MySql, Oracle), Windows and/or Linux Servers, and integration concepts. Awareness In at least one cloud platform like AWS, Azure Working knowledge of monitoring tools Familiarity with ITIL processes (incident, problem, change management). Must possess strong communication and interpersonal skills for collaborating with teams and customers. Customer management skills (both internal and external) Good analytical and logical skills Highly motivated, Go-Getter who needs very little or no supervision

We are seeking an experienced Application Support Engineer to join our team. This role involves incident management, issue resolution, root cause analysis, and close interaction with development , infrastructure, business teams, and clients. Key responsibilities: Technical Support: Providing application support for business critical systems. Performance Monitoring: Monitoring and maintaining application performance for high availability and reliability. Issue Resolution: Perform root cause analysis of reoccurring issues and work with development teams for timely issue resolution. Communication: Participate in client calls and provide timely updates to stakeholders Process Improvement: Identifying and implementing process improvements to enhance application support. Documentation: Documenting and maintaining technical procedures and user guides. Deployment and Configuration: Assisting in the deployment and configuration of applications. Skills and Experience: Bachelors degree in Computer Science, Information Technology, or related field. 1 to 3 years of experience in Application support roles Technical skills in areas like Java, C++, .Net or Python with hands-on experience in scripting Experience with database concepts (MS SQL, MySql, Oracle), Windows and/or Linux Servers, and integration concepts. Awareness In at least one cloud platform like AWS, Azure Working knowledge of monitoring tools Familiarity with ITIL processes (incident, problem, change management). Must possess strong communication and interpersonal skills for collaborating with teams and customers. Customer management skills (both internal and external) Good analytical and logical skills Highly motivated, Go-Getter who needs very little or no supervision

We are seeking an experienced Application Support Engineer to join our team. This role involves incident management, issue resolution, root cause analysis, and close interaction with development , infrastructure, business teams, and clients. Key responsibilities: Technical Support: Providing application support for business critical systems. Performance Monitoring: Monitoring and maintaining application performance for high availability and reliability. Issue Resolution: Perform root cause analysis of reoccurring issues and work with development teams for timely issue resolution. Communication: Participate in client calls and provide timely updates to stakeholders Process Improvement: Identifying and implementing process improvements to enhance application support. Documentation: Documenting and maintaining technical procedures and user guides. Deployment and Configuration: Assisting in the deployment and configuration of applications. Skills and Experience: Bachelors degree in Computer Science, Information Technology, or related field. 1 to 3 years of experience in Application support roles Technical skills in areas like Java, C++, .Net or Python with hands-on experience in scripting Experience with database concepts (MS SQL, MySql, Oracle), Windows and/or Linux Servers, and integration concepts. Awareness In at least one cloud platform like AWS, Azure Working knowledge of monitoring tools Familiarity with ITIL processes (incident, problem, change management). Must possess strong communication and interpersonal skills for collaborating with teams and customers. Customer management skills (both internal and external) Good analytical and logical skills Highly motivated, Go-Getter who needs very little or no supervision

We are seeking Product Support Engineer which would be part of the 1st Line Client Services Team and is responsible for providing 1st line support 24/5 to kACE clients. This team is responding to a wide variety of inquiries, including but not limited to financial industry questions, product functionality, technical troubleshooting, and data questions. Key Responsibilities Serve as the first point of contact for clients who is seeking product, data, mathematic and technical assistance over the phone or email Troubleshoot and facilitate the resolution of technical issue and pricing issues Perform remote troubleshooting through diagnostic techniques and pertinent questions Proactive monitoring of kACE hosted services and action issues to resolution Provide exceptional proactive client support and product support Walk the client through the problem-solving process Escalate, if needed, unresolved problems to a higher level of support Capturing underlying business implications of client queries and help feed this information into kACE product development cycle. Service and management of client inquiries/requests in a timely manner Pass on any feedback or suggestions by clients to the appropriate internal teams Records and tracks issues from outset to conclusion Follow-up and update client status and information Maintain client detail, inquiry resolution, and track record of correspondence in SF.com Assisting clients with Installation and Implementation of kACE products. Collaborate between the various stakeholders (Client, Account management, Client Services) Review daily priorities and take appropriate action to ensure results are achieved and SLAs are met. Work 24/5 Shifts including public holidays and weekends Ability to provide coverage during EMEA, Americas and Asia time zones Skills & Qualifications: Proven +5 Yrs. experience in documenting business processes, preparing test cases, and creating business cases with ROI focus. University Degree educated Strong customer service and communication skills Strong analytical ability and displays logical approach to troubleshooting Ability to speak knowledgeably to active market participants Must be able to quickly gain a detailed understanding of the client, their products, and their business Self-motivated and performance driven Positive attitude and ability to work proactively and independently Team player and excellent inter-departmental communicator Tech savvy with working knowledge of office products Strong organisation skills, able to prioritise effectively both internal and external clients Proficiency in English, written and verbal. Desirable Knowledge and skills Previous experience in a similar function on a service desk Experience in a client facing role Appreciation of front office systems, architecture & platforms Understanding of the FX Options and FX market Ability to write technical / methodical instructions or user guides for external facing clients Experience with Windows, FIX protocol and SQL Understanding Financial Mathematics Other languages i.e. Spanish, Japanese, Mandarin but not essential

environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. SUMMARY OF ROLE AND OBJECTIVES: Following ITIL methodology, and utilizing the existing Eurofins Policies, the mission of the position AD Engineer is to: Active Directory operations and support. ROLE & OBJECTIVES: AD SME / L2 roles and responsibilities - Experience 8+ years in AD Operations. Specific Assignments for AD Engineer: Administer the Active Directory Forest, including AD based DNS, DFS; Familiarity with enterprise multi-forest Infrastructure models. Create and maintain already applied GPOs. Manage the AD based DNS, DFS, DHCP, AAD Connect. Manage Azure AD (Entra ID) Automate repetitive tasks with PowerShell scripting. Operate the AD environment with best practices for capacity, redundancy and performance; Assists in projects by mapping changes, improve and analyze changes, introduce plan to be decided upon; Manage Active Directory related incidents. Implement Standard Changes related to AD global settings as per procedure. The Focus of the AD Engineer includes: 1. Operating IT services provided from centrally hosted either in the cloud or strategic Data Centres.2. Ensure that IT Services managed by the Central IT Operations team are delivered effectively to business customers. This includes the execution of SOPs, management of IT Incidents, IT Changes and IT Problems in ITSM based system on the related processes, procedures and work instructions. Operate and install on Enterprise-level Infrastructure for providing Microsoft services, such as AD, for global initiatives following those through to implementation via collaboration with project and support teams; Identify opportunities to innovate, extend and enhance service delivery everywhere possible; ITIL approach to resolve technical problems. Troubleshoot occurring issues, investigating root causes and supporting resolution of the issues found; Serves as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems; Perform daily system monitoring, verifying the integrity and availability of all involved infrastructure elements server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs. Ensure that the performance, scalability, and security is maintained and optimized; Deliver quality documentation allowing for smooth day-to-day operations; Improve existing processes through sustainable solutions to recurring problems and enhancements to existing solutions or documentation by automation; Contact to vendor technical support for Priority 1 incidents; Cooperate closely with the rest of IT Infrastructure & Operations, Architecture and Security teams. Qualifications Bachelor's Degree 8+ years in AD Operations

About Eurofins environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. POSITION TITLE (ENGLISH)Product Support Specialist REPORTING TOManager REPORTING LOCATIONBangalore, India WORKING LOCATIONBangalore, India NUMBER OF FTEs UNDER RESPONSIBILITY: Job description: Very good communication and interpersonal relation skills in an international environment, Ability to adapt and work with either technical or business people At ease with distant communications leveraging a wide array of technologies (shared code, documents and forums, phone, chat, e-mail). Up to 2 years work experience in an Enterprise application support environment would be a plus. Exposure working in IIS hosted web application is preferred. Good understanding of Windows Server & MS SQL Server concepts is required. Extensive technical understanding that spans multiple platforms and application level expertise of a portfolio of applications with broad knowledge of the business strategic priorities, in order to resolve complex problems. Demonstrated development or technical application support skill sets with detailed technical experience with industry standard tools and technologies like ASP .Net / C# / SQL / IIS /Message Queues/ Restful services Understanding of ITIL, SDLC and Product Lifecycle methodologies is a definite plus. Good understanding of any IT Service Management tool to log, monitor, and document the incidents/tickets. Log tickets based on end user requests to resolve queries within SLA. Perform initial investigations to identify origins of issues. Coordinate with IT Operations, Development teams based on the reported issues to coordinate their resolution within SLA. Create and maintain open tickets for follow-up, report ticket status to users on the basis specified in the SLA. Build, maintain and communicate weekly & Monthly statistics to management. Participate in outage bridges to ensure timely resolution of service impacting problems and accurate communications to stakeholders. A chance to become part of a highly motivated international team of professionals. QUALIFICATIONS AND EXPERIENCE REQUIRED: Experience between 2 years to 4 years. Hands on experience in providing functional level of support and troubleshooting of .Net based web applications is an added advantage. Experience working with customers from European region would be a plus. Qualifications BE/MCA or any other equivalent degree with required experience

Company Description Job description: Below are technical expertises needed for this L2 Support Lead role. Minimum 11 -12years of experience in application support. Experience with leading mid-sized teams Knowledge of DEVOPS methodologies, CD/CI Experience in Release Management & Co-ordination is good to have Customer focused and goal orientated with keen attention to detail. Excellent analytical and problem-solving skills. Excellent verbal/written communication skills. Good competent in English. Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries) Have good practice on ITIL framework to assist in day-to-day BAU Operations, Goo to have. Experience in working with cross functional teams spread across geographies. Good knowledge of IIS troubleshooting & ability to read the event viewer logs from Windows server. Application troubleshooting and ability to coordinate with multiple teams to solve the issues. Proven ability to work within service level agreement in order to solve customer issues. Willing to work in Morning and Afternoon shifts Very good knowledge in SDLC and STLC process. Escalate and follow-up in a timely manner about all blocking issues and issue deviation from SOPs. Technical Knowledge: Understanding of single sign on. Good knowledge of RDBMS, SQL Server preferred Experience in debugging the apps with API / REST services. Understand of terraform, Observability, Error handling in Cloud setups. Knowledge of Elastic Search - Mandatory Writing automated scripts / queriesfor validating applications would be appreciated. Any Azure / DevOPS certification

JD For Cognos L2 Support Engineer -AEO Report Support Job Title: Report Support Analyst / Consultant Job Summary: Candidate will be responsible for troubleshooting, resolving, developing and preventing technical issues related to our business-critical Reports and Job triggers. This includes identifying and resolving issues with IBM Cognos, SQL, Tableau and GCP technologies. The role requires the ability to reverse engineer, report issues to their source and work with users to understand their needs and requests. The Report Support Analyst / Consultant will be responsible for monitoring data pipeline and job triggers to ensure Reports meet SLAs and proactively communicate with users about any issues or delays and work on Key Responsibilities: Troubleshoot, resolve, and prevent technical issues related to our business-critical Reports and Job triggers. Reverse engineers report issues to their source and work with business users to understand their needs and requests. Monitor data pipeline and job triggers to ensure they meet SLAs and proactively communicate with users about any issues or delays. Work with IBM Cognos - Framework models Transformer and Dynamic Cube, Tableau , SQL, and GCP technologies to identify and resolve issues. Manage Jira tickets and ensure they are completed within SLAs. Provide timely and frequent status updates on issues and tickets until they are resolved. Communicate effectively with users and team members to ensure that issues are understood and resolved. Development of Cognos and Tableau reports based on Business Requirements Requirements: Experience with IBM Cognos, SQL, Tableau and GCP / related technologies. Strong problem-solving skills and attention to detail. Excellent communication skills, both written and verbal. Ability to do multi tasks Experience working with Jira or other similar ticket management systems. Understanding of SLAs and ability to work under pressure. Required Skills Tableau Cognos GCP

Sales Officer Channel Sales & Dealer Management Experience : 3-6 years Education : Bachelors/Master’s in Business, Marketing, Sales, or related field Key Responsibilities : Drive channel sales and manage dealer/distributor networks. Build strong B2B relationships in the medical device sector. Travel extensively across Tamil Nadu for dealer meetings. Handle negotiations, pricing and agreements. Analyze market trends to shape strategic sales plans. You’re a great fit if you : Have prior experience in medical device/channel sales. Are a confident communicator and negotiator. Are results-driven with hands-on market execution skills. Are willing to travel extensively across Tamil Nadu. Application Specialist Experience : 0–1 year Education : Bachelor’s in Biomedical Engineering or related field Key Responsibilities : Support product performance analysis and technical insights. Provide on-site client support and training at hospitals/clinics. Maintain effective communication with internal teams and clients. Collaborate to enhance product usability and satisfaction. Travel as needed to support installations and demos. You’re a great fit if you : Are a recent graduate passionate about healthcare technology. Have strong analytical and communication skills. Can explain technical concepts clearly. Are willing to travel and interact with clients regularly.

Position: Application Support Engineer Job Shift: Night Shift Experience: Minimum 1 year Education: We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision. Job Location: Navi Mumbai,Pune,Noida,Indore Salary Range: Ready to Negotiate KEY RESPONSIBILITIES: Provide first level Technical Support to the clients in the USA on the inhouse software applications. Troubleshoot and find the root cause of any technical issue occured at user end and provide solution to user for the same. Duplicate the issue at test environment and share the finding and issue logs to next level. Manage issue resolution by providing solutions from a remote location or by accessing the users desktop. Record escalation from client and notify Development and QC team for required changes/fixes in application. RCA documentation and Issue resolution documentation. Good communication skills, should be able to talk and text on email & chatbot with US customers. Note: Salary will not be a constraint for the right candidate and it may vary based on experience and skill set. Candidates who have appeared for our selection process in the last 3 months are not eligible for this opening. Candidates with notice period of more than 30 days (non-negotiable), are requested not to apply.

We are seeking a dedicated and technically proficient Application Support Analyst with a strong understanding of S5/Any other SCM Solution and expertise in API integration. The successful candidate will play a critical role in ensuring the seamless operation of our systems and facilitating data transfer among various stakeholders. Key Responsibilities: Provide expert-level support for the S5/Any other SCM Solution, resolving technical issues, and ensuring uninterrupted functionality. Collaborate with system stakeholders to understand their requirements and challenges. Utilize technical knowledge to design, develop, and maintain API integrations between S5/Any other SCM Solution and other relevant systems. Monitor API performance, troubleshoot issues, and implement improvements as needed. Act as a liaison between technical teams and business stakeholders to ensure effective communication and problem resolution. Document and maintain comprehensive records of support requests, resolutions, and system configurations. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Proven experience in providing application support, with a strong focus on S5/Any other SCM Solution. Extensive knowledge of API integration and development. Strong analytical and problem-solving skills. Effective communication and interpersonal skills to collaborate with both technical and non-technical stakeholders. Detail-oriented with the ability to work in a fast-paced environment. Familiarity with PLM, PIM, or other relevant systems is a plus. Certifications in relevant technologies or systems would be advantageous. Must have skills: Exp in S5/Any other SCM Solution. API.

Role & responsibilities Looking for 2-4 years of experience Basic SQL understanding ITIL (Incident Management/Process understanding) Troubleshooting experience Client facing role Good Communications skills SaaS based application know how will be preferred Preferred candidate profile Only Noida location we want local Candidates

Job Summary: Position Overview: We are hiring a Senior Support Engineer with a strong track record in Trading Middle Office support , and hands-on expertise with technologies like ActiveBatch, PowerShell, SQL Server, Python, AWS/Azure , Octopus , and Docker . The ideal candidate will also have exposure to DevOps practices , CI/CD pipelines, and system automation within regulated financial environments. This role requires deep understanding of the trade lifecycle , batch job orchestration , production stability , and infrastructure support across hybrid cloud and on-premise platforms. Key Responsibilities: Deliver L2/L3 production support for Trading and Middle Office applications Monitor and maintain ActiveBatch job workflows , including root cause analysis of job failures Write, debug, and optimize SQL Server stored procedures and queries Develop and enhance automation scripts using PowerShell and Python Troubleshoot Windows Server issues, logs, application failures, and service restarts Support systems deployed on AWS or Azure and handle environment-specific issues Coordinate with DevOps teams to manage CI/CD deployments via Octopus Manage containerized services and scripts using Docker in test or production environments Collaborate with development, infrastructure, and operations teams for efficient incident resolution Participate in release management, deployment validations, and post-deployment checks Ensure compliance with ITIL processes , internal audit requirements, and change governance Use ServiceNow/Jira for ticketing, knowledge base, and service requests Required Technical Skills: Strong hands-on experience with ActiveBatch or equivalent (Control-M / Autosys) Deep knowledge of SQL Server querying, troubleshooting, and tuning Proficient in PowerShell scripting; working knowledge of Python Experience with Octopus Deploy for managing application releases Familiarity with Docker for container-based deployments and monitoring Exposure to DevOps tools and practices , including CI/CD and automation Working knowledge of Windows Server administration Experience supporting systems on AWS / Azure cloud infrastructure Understanding of Middle Office workflows , trade reconciliation, and FIX protocol Preferred/Bonus Skills: Batch monitoring across multi-tier systems Familiarity with ETL processes and data pipelines Understanding of secure file transfers, APIs, and message queues Awareness of infrastructure as code (IaC) and configuration tools (Terraform, ARM) Exposure to Git, Jenkins, and container orchestration is a plus Education & Certifications: Bachelor’s degree in Computer Science, Engineering, or equivalent Certifications such as ITIL, AWS, Azure, or Microsoft SQL are desirable Soft Skills: Strong analytical and troubleshooting skills Excellent communication and stakeholder management abilities Ability to handle high-pressure trading environments and prioritize incidents Proactive attitude with a focus on ownership and continuous improvement Flexibility for weekend or on-call support rotation as needed

Main duties include: Responsibility for providing solutions/workarounds to customers problems, in a fast and professional manner, in conjunction with the development team, within SLA restrictions. Supporting customers from a wide range of countries. Providing product and installation consultancy, remotely or onsite. Willingness to work beyond working hours when required. Requirements: Personal skills: Independent worker, out of-the-box thinker, solutions-oriented with good problem-solving skills, presentable, service-oriented, results driven, team player, ability to work towards strict deadlines, self-motivated. Excellent written and verbal English skills 2-4 years of Experience with support for enterprise application systems/big and complicated systems. Ability to work under pressure and provide solutions within the application itself and in the technical environment High computer technical skills knowledge of operating systems & databases (advantages) with the ability to understanding applications logs. Advantages: SQL knowledge Experience working with financial banking systems Web Servers knowledge Please note : All work is conducted in English.

Key Responsibilities Experience in leading SW team . Hands-on design, analysis, development and troubleshooting enterprise application . Support healthy software development practices, including complying with the chosen software development methodology (Agile, or alternatives), building standards for code reviews, work packaging, etc. Create and maintain monitoring technologies and processes that improve the visibility to our applications performance and business metrics and keep operational workload in-check. Evaluate software (or configuration) issues with many areas of the system and resolves them in a timely manner. Must haves - 10+ years of experience in software product development and designing large enterprise applications 7+ years of experience in Java, J2EE, Spring boot with Design Pattern Exp Excellent knowledge in Micro Service frameworks, Kubernetes and Docker containers. Working knowledge of JavaScript frameworks like ReactJS Working knowledge of unit test framework like Junit, Test Driven Development (TDD) At least 4+ years of experience developing cloud applications (Preferably Azure OR AWS) Knowledge of agile software development. Strong knowledge of design and integration patterns especially in applications involving Portals/SSO, legacy applications, B2B Applications, external partners using ESB. Experience with real time device interaction using industry standard protocols, eg: ModBus, MQTT, OPC and etc - Good to have Hand on Experience in designing and developing scalable enterprise applications Good to have - Exposure to cloud technologies. DevOps Knowledge Experience in On-prem to Cloud communication and migration. HTSIND2025 YOU MUST HAVE Bachelor s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics WE VALUE Understanding various software development lifecycle Some relevant experience Knowledge of software configuration management and change management practices Diverse and global teaming and collaboration Effective communicator Individuals who are self-motivated and able to work with little supervision, who consistently take the initiative to get things done, do things before being asked by others or forced to by events Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness Can quickly analyze, incorporate and apply new information and concepts

Honeywell International Inc. is a Fortune 100 industrial technology company that makes a variety of commercial and consumer solutions, engineering services and aerospace systems Responsibilities: Hands-on design, analysis, development and troubleshooting enterprise application . Support healthy software development practices, including complying with the chosen software development methodology (Agile, or alternatives), building standards for code reviews, work packaging, etc. Create and maintain monitoring technologies and processes that improve the visibility to our applications performance and business metrics and keep operational workload in-check. Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks. Participate in technical training events, game day scenarios, and professional conferences. Evaluate software (or configuration) issues with many areas of the system and resolves them in a timely manner. HTSIND2025 Must haves - experience in software product development and designing large enterprise applications experience in Java, J2EE, Spring boot with Design Pattern Exp Excellent knowledge in Micro Service frameworks, Kubernetes, Kafka and Docker containers. knowledge of JavaScript frameworks like ReactJS Working knowledge of unit test framework like Junit, Test Driven Development (TDD) years of experience developing cloud applications (Preferably Azure OR AWS) Agile software development.. Hand on Experience in designing and developing scalable enterprise applications

Position: APPLICATION SUPPORT Experience: 6 months - 1 years Educational Qualification: BCA/MCA/B.E./B.Tech Job Location: Noida Shift : UK Shift & UK calendar will be followed Mode of Working : Work from Office Primary Skills: Excellent verbal and written communication skills. Providing first level support through taking calls and handling the resulting incidents or Service Requests. Providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Comfortable with UK working / holidays Comfortable working in UK shifts. Strong customer service focused approach and Excellent phone etiquette. Willing to work on support environment. Decent Problem diagnosing and analytical skills. Excellent verbal and written communication skills. Understanding of business intelligence tool and reporting (Standard, Modified and Live reports) Total Experience Expected: 01-02 years Qualifications Educational Qualification: BCA/MCA/B.E./B.Tech

Honeywell International Inc. is a Fortune 100 industrial technology company that makes a variety of commercial and consumer solutions, engineering services and aerospace systems Key Responsibilities Hands-on design, analysis, development and troubleshooting enterprise application . Support healthy software development practices, including complying with the chosen software development methodology (Agile, or alternatives), building standards for code reviews, work packaging, etc. Create and maintain monitoring technologies and processes that improve the visibility to our applications performance and business metrics and keep operational workload in-check. Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks. Participate in technical training events, game day scenarios, and professional conferences. Evaluate software (or configuration) issues with many areas of the system and resolves them in a timely manner. HTSIND2025 Must haves - 6+ years of experience in software product development and designing large enterprise applications 6+ years of experience in Java, J2EE, Spring boot with Design Pattern Exp Excellent knowledge in Micro Service frameworks, Kubernetes, Kafka and Docker containers. knowledge of JavaScript frameworks like ReactJS Working knowledge of unit test framework like Junit, Test Driven Development (TDD) At least 2+ years of experience developing cloud applications (Preferably Azure OR AWS) Agile software development.. Hand on Experience in designing and developing scalable enterprise applications

Senior Associate Digital Platform Support - 29616 - TMF Senior Associate Digital Platform Support Bangalore, India, Pune, India We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. Discover the Role Key Responsibilities In this role, the successful candidate will need to: Perform the daily activities and operations of application support team. Work with vendors for 3rd level support and TMF Internal teams. Support the applications used in Digital Platform support team and meet the requests response and resolution within specified timelines. Sets priorities for self to ensure task completion, coordination of work activities with peers and Global Application support Manager. Use judgment to identify, troubleshoot and resolve day-to-day technical and operational, application support related problems. Follow ITIL processes along with TMFs best practices and guidelines. Other role characteristics: highly self-motivated, directed, detailed, analytical, problem-solving, critical thinking, ability to effectively prioritize and execute tasks in a high-pressure environment. Attend internal and vendor facing meetings as and when needed. Contribute to Application support document library. Liaise with TMF Internal IT team in gathering required information around applications. The role will report to a Global Application Support Manager. Perform the daily activities of business, technical or operations of support teams Analyse, design, and improve our application support processes. Generate and maintain end to end Application Support documentation, ensuring on time & high-quality delivery. Flexible in working hours to support application users globally in rotational shifts. Utilise ITIL framework in day to day support activities. Support and train new team members. Be a champion of our TMF Operating model. Key Requirements Overall 3-4 years of application support experience within a leading management consultancy or equivalent. Build strong relationships with IT and Business stakeholders Working effectively and delivering at pace within a global team. Excellent English written and spoken communication skills. Good to have Spanish/Portuguese communication skills. Minimum 2-3 years of experience in Incident management/ application Support. Analytical and problem-solving skills. Key Qualifications Graduate Degree ITIL foundation knowledge Understanding of the support framework What s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work; We provide internal career opportunities so you can take your career further within TMF; Continuous development is supported through global learning opportunities from the TMF Business Academy. You ll be helping us to make the world a simpler place to do business for our clients; Through our corporate social responsibility programme, you ll also be making a difference in the communities where we work. Strong feedback culture to help build an engaging workplace; Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. Anniversary & Birthday Leave policy Be part of One TMF Work flexibility Hybrid work model Talk about growth opportunities (we invest in talent) We re looking forward to getting to know you!

Position: APPLICATION SUPPORT Experience: 6 months - 1 years Educational Qualification: BCA/MCA/B.E./B.Tech Job Location: Noida Shift : UK Shift & UK calendar will be followed Mode of Working : Work from Office Primary Skills: Excellent verbal and written communication skills. Providing first level support through taking calls and handling the resulting incidents or Service Requests. Job Description: Providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Comfortable with UK working / holidays Comfortable working in UK shifts. Strong customer service focused approach and Excellent phone etiquette. Willing to work on support environment. Decent Problem diagnosing and analytical skills. Excellent verbal and written communication skills. Understanding of business intelligence tool and reporting (Standard, Modified and Live reports) Total Experience Expected: 01-02 years Educational Qualification: BCA/MCA/B.E./B.Tech

Total experience: 4yr to 6yr Work location: Chennai (Siruseri SIPCOT IT Park) Work Mode: Hybrid (3 days at office every week) Shift timings: UK Shift and UK Holidays 4+ Years with Retail Knowledge and Application, should be experienced in SSAS and Cube Reports and Quickly understand Business process and enable to onboard Application Support ASAP Work with an experienced product and architecture team to build IT solutions that support merchandising processes. Be an expert on certain functions, processes, or tools. Use SSAS and SSIS for reporting and able to write complex Queries in SQL Strong SQL skills, experience with data warehousing concepts, proficiency in the respective toolset (SSAS for data modeling and analysis, SSIS for data extraction, transformation, and loading), and understanding of data integration best practices. Experience with data visualization tools like Power BI or Tableau (preferred) Performance optimization techniques for SSAS cubes Knowledge of ETL processes (especially if working closely with SSIS) B.E / B.Tech / M.E / M.Tech / MCA

TASKS AND RESPONSIBILITIES: 1. General Serving as the first point of contact for customers seeking technical assistance over the phone or email Utilize the JIRA Service Desk Portal to document cases Monitor ticket activity to ensure tickets are being worked and resolved in a timely fashion with accurate and detailed information 2. PC/User Administration Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Assign users and computers to proper groups in Active Directory Create multiple accounts for user community 3. Operational Support Work with Desktop Support and Application Support for support related items Troubleshoot issues to determine root cause, identify solutions, or escalate appropriately. Document processes and procedures 4.Performs other duties as assigned SKILLS|EXPERIENCE: 1-3 years in a Help Desk, desktop support, or application support role Excels in customer service and is detail oriented with excellent verbal, written, interpersonal, and presentation skills Effective problem-solving skills Knowledge of Windows OS, Active Directory, Exchange email administration, Salesforce, SharePoint and Office 365 suite Familiarity with Google Suite Working understanding of TCP/IP networking and network devices Ability to thrive on a small team in a fast-paced environment Associates degree and/or equivalent work experience along with a high school diploma (or equivalent) is required Certifications a plus (A+, MCP, etc.)

AHEAD is searching for an Application Support Analyst to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Key Responsibilities: Support 3rd party applications and some home-grown applications Detailed log analysis Perform root cause analysis for issues / provide workarounds to ensure business continuity Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes, including Business Systems staff, developers, business stakeholders, and outside consultants as needed Be able to provide detailed ticket notes Interface with a broad range of customer departments for planning of changes and triaging application issues Interface with 3rd party clients when working on application issues and report delivery Qualifications/ Technology Experience: Minimum of 6-8 years of help desk support experience Min 8 years of experience in application support for ex. (SFTP, Mulesoft, MoveIT, FinOPS etc.) Well versed with APIs. Experience with ticketing systems and change management required General Window Desktop/Windows Server support experience required Familiarity with Microsoft SQL would be considered a plus Well versed with SFTP concept. Familiarity with MoveIT, configuration and Automation considered a plus Familiarity with Tanium considered a plus Experience with performance monitoring tools LogicMonitor, SolarWinds, Elastic, etc. A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education. Managed Services or Consulting experience is a plus Qualifications: Soft Skills Technical troubleshooting and problem-solving capabilities. Approach projects and problems with a security first mindset. Superior customer service and training skills, Strong sense of urgency, ability to set priorities Ability to work without direct supervision. Organized and able to shift tasks as priorities evolve. Team-oriented collaborator willing to share knowledge and experience. Solid communicator with the ability to provide professional documentation. Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Skilled in achieving results in a customer centric environment

About Us . Role Summary The Cloud Operations Engineer ensures the continuous availability, performance, and reliability of cloud-hosted/On-prem applications and infrastructure through 24x7 support operations. This role involves proactive monitoring of critical systems, swiftly identifying and resolving incidents, and escalating issues to the appropriate teams, when necessary, in alignment with IT Service Management (ITSM) best practices. The engineer plays a key role in minimising downtime, optimising system performance, and maintaining the overall health of the cloud environment. What you will do Ensure 24x7 Operational Coverage: Participate in a rotational on-call schedule, including nights, weekends, and holidays, to provide continuous operational support and rapid incident response for cloud-hosted applications and infrastructure. Monitor and Detect Incidents: Perform real-time monitoring of infrastructure, platforms, and applications to identify anomalies, performance degradation, or service disruptions using industry-standard tools and dashboards. First-Level Incident Response: Serve as the first line of defence for incident management by promptly acknowledging alerts, triaging issues, and executing documented runbooks for a quick resolution. Escalation and Coordination: Escalate unresolved or critical issues to appropriate support or engineering teams in accordance with defined ITSM escalation protocols, ensuring minimal impact on service availability. Incident Communication and Management: Act as the central point of contact for incident updates, ensuring clear, timely, and accurate communication with internal stakeholders and affected business units. Collaboration Across Teams: Work closely with application support, DevOps, infrastructure, and network teams to troubleshoot, resolve, and prevent operational issues from reoccurring. Root Cause and Continuous Improvement: Participate in Root Cause Analysis (RCA) processes following major incidents and contribute to developing preventive measures and service improvement plans. Standard Operating Procedures Adherence: To ensure consistent and reliable operations, follow and maintain standard operating procedures (SOPs), change management policies, and compliance requirements. Proactive Problem Identification: Identify and proactively report potential risks, configuration issues, or performance bottlenecks, enabling preemptive resolution and optimisation. Operational Readiness and Documentation: Maintain accurate documentation of systems, procedures, and incident logs and contribute to the enhancement of knowledge base articles and operational guides. Support for Change and Release Activities: Assist in validating the stability and health of systems during planned maintenance, releases, or infrastructure upgrades, coordinating with relevant teams to ensure minimal disruption what you will bring Proficiency in managing and troubleshooting services across at least one major cloud provider: AWS or Microsoft Azure . Familiarity with core cloud services (Compute, Storage, Networking, IAM, Monitoring, Auto Scaling, etc.). Hands-on experience with enterprise-grade monitoring tools such as Grafana , Logic Monitor , and CloudWatch . Ability to configure alerts, dashboards, and automated health checks. Strong knowledge of ITIL principles and experience with ITSM tools like PagerDuty , Jira Service Management . Understanding of incident triage, escalation procedures, service restoration, and Root Cause Analysis (RCA). Working knowledge of Linux and Windows operating systems in a cloud or hybrid environment. Familiarity with system administration tasks, shell scripting, and log analysis. Ability to create and maintain basic scripts using Bash , Python , or PowerShell to automate operational tasks and monitoring functions. Understanding of CI/CD pipelines , deployment processes, and integration with cloud environments. Exposure to tools like Git and Jenkins CI/CD is a plus. Basic understanding of TCP/IP , DNS , VPN , firewalls , load balancers, and cloud networking concepts (VPCs, NSGs, Subnets). Familiarity with identity and access management (IAM) and security best practices in a cloud environment. Experience working with centralized logging solutions (e.g., AWS Cloudwatch or Azure Log Analytics ). Ability to trace incidents and correlate logs across distributed systems. Strong habit of maintaining accurate operational documentation and runbooks. #LI-Remote #B1 Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they dont check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Dont let a checklist hold you back - we encourage you to apply. Whats Great About Sophos? Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information. Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit Employee-led diversity and inclusion networks that build community and provide education and advocacy Annual charity and fundraising initiatives and volunteer days for employees to support local communities Global employee sustainability initiatives to reduce our environmental footprint Global fitness and trivia competitions to keep our bodies and minds sharp Global wellbeing days for employees to relax and recharge Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We re proud of the diverse and inclusive environment we have at Sophos, and we re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos