5157 Application Support Jobs - Page 41

Educational Qualification BE / B.Tech Any Specialization Responsibilities Provide support to customers across the globe through various channels like Voice, Email and Chat. Answer customer queries on products, solutions, warranty, etc. Remotely troubleshoot, resolve technical issues and problematic situations at customer sites. Provide periodical reports to managers. Participate in creating self-help resources and knowledgebase for customers. Candidate Profile Must have excellent written and oral communication skills. 3+ years in providing technical support to international customers through Voice/ E-mail / Chat. Must be tech savvy with strong knowledge in PC, Linux and Networking fundamenta...

Join Infosys BPM Ltd. Windows Support (Chat Process) Hyderabad Are you ready to take your technical support career to the next level? Infosys BPM is hiring Senior Technical Process Executives for our Windows Support Chat Process in Hyderabad! If you're passionate about troubleshooting and customer service, this is your chance to work with Microsoft's consumer products and deliver exceptional support via chat. About the Role: Position: Senior Technical Process Executive Location: Hyderabad (100% Work from Office) Experience: 1 - 3 Years Shift: Night Shift What You'll Do: Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues. Provide fast, clear, a...

looking for Technical Support Specialist with our Fintech client with below tech stack Expertise in SQL, Linux, scripting, Postman, API, banking domain Exp required - 2 to 4yrs Job Location- Kalyani Nagar Work Mode- work from office 24/7 support

Job Title: Application Support Manager Role Description: The Application Support Manager will work closely with the Associate Director for Customer Success to manage the support team of gStore. Key Responsibilities: Act as the primary contact for support escalations for gStore App. Oversee and manage activities of gStore Support engineers. Lead and deliver high-quality, on-time application support in a fast-paced environment, following best practices and adhering to SLAs. Monitor compliance with application support processes and procedures, ensuring adherence to SLA. Provide technical direction to the team, solving problems that require advanced application knowledge, troubleshooting skills,...

Dear Team, Please help with BA Profiles for below requirement. Upload the profiles in given RGS ID. RGS ID Skill set Location 10251986 Boomi Support Delhi / Hyderabad Must Have Skills: Boomi Application Support Experience (4 years) Boomi API failure issue troubleshooting Boomi EDI failure experience (Good to have) Boomi Certification ",

There s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and mission-critical systems. As a Site Reliability Engineer III at JPMorgan Chase within the Chief Technology Office team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end...

As a Site Reliability Engineer III at JPMorgan Chase within the Chief Technology Office, you will collaborate with engineering, support, and operations teams to maintain and improve the reliability of mission-critical applications. You ll participate in incident management, troubleshooting, and continuous improvement, and help implement automation and monitoring solutions. On-call rotation is part of the role, requiring effective action during production incidents and a commitment to operational excellence. You ll share knowledge, follow best practices, and contribute to a culture of learning and innovation. We value team players who communicate clearly, solve problems proactively, and focus...

POSITION SUMMARY: Support and enable the business by defining, developing, integrating, supporting, and implementing IT solutions including new applications, enhancements, and modifications to existing systems in support of business strategy and initiatives JOB QUALIFICATIONS REQUIRED EDUCATION & EXPERIENCE Associate s Degree (information systems or computer science) or equivalent experience. Minimum of 2 years of professional experience in systems application support. High level of integrity required due to the sensitive nature of responsibilities. Strong understanding of the value of excellent customer service and service delivery. Excellent organizational, analytical, team building and co...

Job_Description":" end-to-end support for Cargotec business units (MacGregor, Hiab, Kalmar). - Supported installation & configuration of engineering applications: Application Support Engineer 2 - Creo (3.0, 4.0, 7.0, 9.0, 10, 11, 12), SolidWorks (20162023), Inventor (2020, 2026), CATIA 2013, 2019, Ansys 2019 - 2024. - Windchill Server, FlexNet License Manager, Sovelia, PDM, Vault, Creo View. - Resolved application slowness, license errors, connectivity, and CAD/PLM issues for global engineering teams. - Designed and maintained installation & troubleshooting document repositories (MacGregor, Hiab, Kalmar). - Coordinated with network & SAM teams for ZPA allowlisting, server communication, and ...

Some careers shine brighter than other If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions We are currently seeking an experienced professional to join our team in the...

Need Immediate Joiners Job description: Job Overview: We are seeking an enthusiastic and detail-oriented L1 Support Personnel to join our support team. The ideal candidate will be responsible for providing first-level technical support to end users, troubleshooting issues, and ensuring a high level of customer satisfaction. This is an excellent opportunity for individuals looking to start or advance their career in IT support. Key Responsibilities: Serve as the first point of contact for internal and external users seeking technical assistance via email, forms or telephone. Diagnose and resolve basic technical issues related to Odessa, Platform Tools, and API/network connectivity. Perform co...

Provide application support for PSN platform. Troubleshoot issues via email, tickets, and calls. Run daily audits, assist users, and participate in on-call support. Strong MS Office & browser skills needed. Required Candidate profile 0–5 yrs exp. in app support. Strong communication, troubleshooting, and multitasking skills. Proficient in MS Office, browsers, and basic object-oriented programming.

Seeking a Team Lead for Application Support to manage issue triage, QA, release coordination, and team workload across PSN application. Strong cross-functional collaboration and escalation handling required. Required Candidate profile 4+ yrs exp. in app support with leadership skills. Strong in triaging, QA, team mentoring, and coordinating releases. Excellent in communication, problem-solving&customer handling

Seeking Fresher's Graduate 2020-2025 (All Trade) passing for Technical Support Job Basic knowledge of computing hardware, software and networking required Salary Offered: 25,000 Rs Apply now! Dial to HR Nidhi - 6207247538 Pushpanjali -9693890215 Required Candidate profile Problem-Solving and Analytical Skill Communication and Soft Skill Min 50 % passing in all academic.

Experience on Summit & solarwinds Exp 5 yrs Tech / B.E/ Technical Grads. We are looking for a skilled professional with 5 to 10 years of experience to join our team as a Tools Support L2 specialist in CMS IT Services Private Limited, located in the BPO/Call Centre industry. Roles and Responsibility Provide technical support and troubleshoot tools-related issues. Collaborate with cross-functional teams to resolve complex problems. Develop and implement process improvements to enhance tool performance. Conduct regular maintenance and updates of tools and equipment. Analyze data and metrics to identify trends and areas for improvement. Train and guide junior team members on tool usage and best ...

Job Requirements Position Overview: We are looking for a Lead Engineer for L2 with 8+ years of experience in .NET, .NET Core and AWS, having a strong ability to debug and resolve complex and high-priority production issues , and able to lead the technical team . This role involves implementing permanent fixes, mentoring engineers, and addressing the most challenging problems under pressure. Must be able to openly collaborate with delivery teams, architecture, and operations. Must be open to working in shifts . Must be able to lead a team of engineers . Key Responsibilities: Handle third-level and highest-priority production issues. Perform complex diagnostics, deep root-cause analysis, and p...

Role: Production Support Analyst/IT Analyst/Process Owner/Workflow Coordinator Expr-5+ yrs Location- Gurugram Skills: Experience as an Support Analyst RPA tools: UiPath (Good), Power Automate, Automation Anywhere Service Now. JIRA, Agile/scrum.

POSITION DESCRIPTION Plan, organize and manage the application support teams to assure appropriate coverage to meet business needs Ensure adherence to service level agreements (SLAs) and exceed customer service and satisfaction. Develop best practices to implement and continually refine/improve service operations, procedures, standards. Facilitate/address triage/analysis, response, resolution, escalation and communication. Coordinate with the delivery teams and PMs/delivery managers on technology deployments, releases and maintenance of outages. Communicate timelines & schedules, operational issues and impacts to management and stakeholders. Develop and implement a helpdesk performance measu...

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the ...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate ...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication Location: Mumbai, Pune, Kolkata, Chennai, Noida- India

Role & responsibilities • As a production support engineer, you would be responsible for your team - for resolving the production support issues within a given SLA. You would delegate your team to do the RCA for the production issues and coordinate with the development team for permanent fixes. Responsible for monitoring and responding to open tickets submitted through an incident management system. Ensuring effective front-end and back-end functionality of applications. • Keeping a record of configuration changes and scheduling application updates. Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environment...

JobDescriptionOwnership of theapplication production support for the IT applicationsLead ApplicationSupport L1&L2 across the applications from the end user perspectiveForm , maintainand manage a capable IT application support team Ensure welldocumented SOP/checklist and execution same as per the expected timelinesOwn disasterrecovery of applications with close co-ordination with infra team Ensure expectedSLAs ,turned around time requirements linked to incidents ,changes ,problems inproductionManage theapplication deployment in production Lead andpriorities the application support teams work load Manage and Ownthe Problem Management ProcessMaintainapplication monitoring , performance tuning a...

Hands-On experience in Microsoft SQL Server Installation, configuration, performance tuning, maintenance, and Database Administration on Production Servers Build out new code management, release and control procedures Design and Implement High Availability and Disaster recovery Solutions Maintain backup & recovery plans Develop centralized performance and security monitoring methods Troubleshoot SSIS package failures Setup up new inbound and outbound file processing request. Participate in On-Call rotation schedule Perform multiple windows server and SQL upgrades / migrations Work with supporting vendors, application owners, infrastructure teams. Be well organized and focused with good commu...