1584 Application Support Jobs - Page 39

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : OpenShift Virtualization Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, resolving technical issues, and ensuring seamless operation of applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve application issues.- Collaborate with cross-functional teams to troubleshoot and resolve technical problems.- Develop and maintain technical documentation for support processes.- Participate in on-call rotation to provide 24/7 support.- Conduct root cause analysis for recurring issues and implement preventive measures. Professional & Technical Skills: - Must To Have Skills: Proficiency in OpenShift Virtualization.- Strong understanding of cloud computing principles.- Experience with containerization technologies like Docker and Kubernetes.- Knowledge of scripting languages such as Python or Bash.- Familiarity with monitoring tools like Prometheus or Grafana. Additional Information:- The candidate should have a minimum of 3 years of experience in OpenShift Virtualization.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Primary Functions Application Support: Provide technical support for healthcare applications, troubleshoot issues, and ensure timely resolution to maintain client satisfaction. Customer Training: Develop and deliver comprehensive training programs for end-users to maximize the effective use of applications. Customer Support: Serve as the primary point of contact for client inquiries, offering exceptional customer service and technical guidance. Documentation: Create and maintain user guides, training materials, and support documentation for both internal and client use. Communication: Facilitate clear and timely communication with clients, vendors, and internal teams to align on project goals and deliverables. Minimum Qualifications: Bachelor s degree in information technology, Computer Science, Healthcare Informatics, or a related field. 5+ years of experience in IT support, application management, or related roles. Strong understanding of customer support practices, with a demonstrated ability to resolve technical issues efficiently and empathetically. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences. Proven ability to develop and deliver effective training programs for end-users. Preferred: Clinical Healthcare Experience is highly preferred Familiarity with healthcare IT systems, electronic health records (EHR), and other clinical applications is a plus. Soft/ Behavior Skills: Customer-focused mindset with a proactive and problem-solving attitude. Strong organizational skills, including the ability to manage multiple tasks and prioritize effectively. Ability to work independently and collaboratively within a team-oriented environment. Attention to detail and commitment to delivering high-quality outcomes. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, contributing to the continuous improvement of the systems in place. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP UI5 Development.- Good To Have Skills: Experience with SAP FIORI/Gateway architecture.- Strong understanding of web technologies such as HTML, CSS, and JavaScript.- Experience with SAP development tools and methodologies.- Familiarity with debugging and performance tuning of applications. Additional Information:- The candidate should have minimum 5 years of experience in SAP UI5 Development.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : OpenShift Virtualization Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, contributing to the continuous improvement of the systems in place. Your role will be pivotal in maintaining the integrity and efficiency of the applications that are essential for business success. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in OpenShift Virtualization.- Strong understanding of container orchestration and management.- Experience with cloud infrastructure and deployment strategies.- Familiarity with troubleshooting and debugging applications in a virtualized environment.- Knowledge of networking concepts and security best practices. Additional Information:- The candidate should have minimum 5 years of experience in OpenShift Virtualization.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Quality Management (QM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead team meetings to discuss progress and challenges- Implement best practices for efficient system support- Mentor junior team members for skill development Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Quality Management (QM)- Strong understanding of SAP modules integration- Experience in SAP system configuration and customization- Knowledge of SAP data migration tools and techniques- Hands-on experience in SAP system testing and validation Additional Information:- The candidate should have a minimum of 5 years of experience in SAP Quality Management (QM)- This position is based at our Coimbatore office- A 15 years full time education is required Qualification 15 years full time education

Join our IT Support team Would you like to support users and keep systems running smoothly? Join our IT Support team This IT Engineering team provides 24/5 support for applications using modern technology, aiding internal business functions. Collaboration occurs with various teams and units to ensure application support and services delivery. Partner with the best As a Systems Support Engineer Senior, oversee support for cloud and on-premises applications. Collaborate with stakeholders and teams to understand IT application needs. Troubleshoot issues, guide the team, and deliver effective resolutions. As a Systems Support Engineer Senior, you will be responsible for: Providing support and mentorship for other Linux/application engineers within the team. Identifying and implementing automation best practices for existing products and processes. Owning the problem resolution and collaborating with internal teams. Understanding architecture, establishing processes, and analysing technical issues on on-premises and cloud applications. Collaborating with our support, operations and engineering teams to investigate and troubleshoot complex problems. Enhancing system monitoring for faster error detection, improving performance, reliability, and service restoration processes. Do what you love To be successful in this role you will: Possess 7+ of experience with cloud technologies (Azure), Openshift, Data IQ, integrations, and global support. Have a track record of meeting support KPIs and SLAs, and achieving high customer satisfaction scores Have experience providing technical solutions & support to Enterprise customers. Demonstrate expertise in Linux, SQL, Cloud Technologies, Configuration Management tools, and scripting languages like Python. Exhibit availability, responsive mindset, demonstrate communication, collaboration skills, and build trusting relationships effectively. Possess expert level experience in a DevOps and SysAdmin role working with large scale distributed systems Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :We are looking for a skilled and service-oriented UKG Pro Workforce Management (WFM) Application Support Specialist to support, troubleshoot, and optimize the UKG WFM solution. The ideal candidate will ensure smooth operations of timekeeping, scheduling, and labor tracking systems, supporting HR, Payroll, and Operations teams with configuration, maintenance, and issue resolution.Key Responsibilities:Provide functional and technical support for the UKG Pro WFM suite, including Timekeeping, Scheduling, Attestation, and related modules.Respond to and resolve user issues and system incidents related to WFM applications in a timely manner.Configure system settings, pay rules, schedules, and other WFM-related parameters as needed.Manage and support data integrations between WFM and other systems (HRIS, Payroll, ERP, etc.).Collaborate with HR, Payroll, and IT teams to ensure accurate time capture and proper system alignment with business policies.Maintain and enhance WFM reports, dashboards, and system documentation.Assist with testing and deployment of patches, upgrades, and enhancements.Monitor system performance, ensure data integrity, and follow up with UKG support on outstanding tickets.Support audits and compliance reporting related to labor laws, timekeeping, and wage-hour regulations.Required Qualifications:3+ years of experience supporting UKG Pro WFM (formerly UltiPro WFM or Kronos WFC/WFD) systems.Strong understanding of timekeeping, labor compliance, scheduling, and workforce data management.Hands-on experience configuring pay rules, accruals, rounding, attestation, and holiday policies.Experience with system interfaces and file transfers (e.g., with Payroll or HRIS systems).Familiarity with workforce compliance requirements (e.g., FLSA, state-specific labor laws).Strong analytical, problem-solving, and communication skills.Preferred Qualifications:Experience with UKG Dimensions, Workforce Central (WFC), or Workforce Ready.Experience with SQL, UKG BI reporting, or WIM (Workforce Integration Manager).Exposure to large-scale or multi-location WFM environments.Familiarity with union rules, shift differentials, and complex pay rules. Additional Information:- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Kronos Good to have skills : MulesoftMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :We are seeking a detail-oriented and technically skilled UKG Pro Payroll Application Support Specialist to provide ongoing support and maintenance of the UKG Pro Payroll application. This role is responsible for troubleshooting issues, managing configuration changes, and ensuring accurate and timely payroll operations in collaboration with HR, Finance, and IT teams.Key Responsibilities:Provide daily support for UKG Pro Payroll, including issue resolution, user support, and system monitoring.Troubleshoot payroll processing errors, integrations, and system performance issues.Liaise with UKG support to log and follow up on service requests or enhancement requests.Manage system configuration, updates, and patches to maintain compliance and performance.Support payroll cycles by validating data loads, reports, and file transfers between UKG and external systems (e.g., benefit providers, time systems, general ledger).Assist in testing and validation during quarterly releases or enhancement projects.Develop and maintain standard operating procedures, documentation, and job aids.Provide end-user support and training, including handling tickets and service requests.Coordinate with internal stakeholders and third-party vendors to ensure smooth payroll operations.Required Qualifications:3+ years of hands-on experience with UKG Pro Payroll (formerly UltiPro).Strong understanding of US and/or Canadian payroll processes, tax rules, and compliance.Experience supporting integrations with timekeeping, HRIS, and finance systems.Proficiency in troubleshooting and working with UKG support portal (case management, KB, etc.).Strong analytical skills with attention to detail.Familiarity with payroll reports, reconciliations, and audit controls.Excellent communication and stakeholder management skills. Additional Information:- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BRIM Convergent Mediation (CM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure the smooth functioning of critical business systems.- Troubleshoot and resolve technical issues in a timely manner.- Collaborate with cross-functional teams to address system-related challenges.- Contribute to the improvement of application performance and stability. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BRIM Convergent Mediation (CM).- Strong understanding of software troubleshooting and problem-solving.- Experience in analyzing and resolving technical issues within critical business systems.- Knowledge of application support best practices and methodologies.- Familiarity with incident management and change management processes. Additional Information:- The candidate should have a minimum of 5 years of experience in SAP BRIM Convergent Mediation (CM).- This position is based at our Bengaluru office.- A 15 years full-time education and good to have certification is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Downstream Retail Technology Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationPDI (Professional Datasolutions Inc) Job Summary :Seeking a skilled and detail-oriented PDI Application Support Analyst to provide operational and technical support for a suite of PDI applications used across our fuel and convenience retail business. The successful candidate will support the day-to-day functioning and issue resolution for applications including PDI Client (BOS), PDI Handheld, PDI Enterprise (HOS), PDI Enterprise Web, PDI FocalPoint, and PDI MarketLink.Key Responsibilities:Provide Tier 2/Tier 3 application support for PDI software used across retail, wholesale, and fuel operations.Troubleshoot and resolve issues related to store back-office (BOS) operations, inventory, pricing, handheld data collection, host-office processing, and business analytics.Monitor integration and data flow between PDI Enterprise, POS systems, and external applications (e.g., loyalty, fuel vendors).Support end-users with technical queries, user access, transaction errors, and synchronization issues in PDI modules.Coordinate with the PDI support team and vendors for issue resolution, patches, and version upgrades.Support fuel pricing updates, margin tracking, item maintenance, inventory counts, and data uploads via PDI tools.Assist in onboarding new stores or terminals with PDI setup and data configurations.Perform periodic checks to ensure data consistency between BOS, HOS, and Enterprise Web.Create and maintain technical documentation, SOPs, and training materials.Participate in testing and rollout of software updates, enhancements, and data migrations. Additional Information:- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Python (Programming Language) Good to have skills : API TestingMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure effective communication within the team and stakeholders Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language)- Good To Have Skills: Experience with API Testing- Strong understanding of software development principles- Experience in designing and implementing scalable applications- Proficient in troubleshooting and problem-solving- Knowledge of Agile methodologies Additional Information:- The candidate should have a minimum of 7.5 years of experience in Python (Programming Language)- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless integration. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure seamless integration of applications- Provide guidance and support to the team Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite- Strong understanding of integration concepts- Experience in designing and configuring applications- Knowledge of cloud-based application development- Ability to troubleshoot and resolve integration issues Additional Information:- The candidate should have a minimum of 5 years of experience in SAP BTP Integration Suite- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM Sterling B2B Integrator Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of applications.- Collaborate with cross-functional teams to ensure project success.- Provide technical guidance and mentorship to junior team members.- Identify and address technical issues proactively.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Sterling B2B Integrator.- Strong understanding of application development methodologies.- Experience in leading application development projects.- Knowledge of integration technologies and tools.- Hands-on experience in troubleshooting and problem-solving. Additional Information:- The candidate should have a minimum of 3 years of experience in IBM Sterling B2B Integrator.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Downstream Retail Technology Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationPOS (Point of Sales) Job Summary :Seeking an experienced POS Systems Application Support Analyst to provide technical and functional support for Point of Sale (POS) systems across our fuel and convenience retail locations. The role includes troubleshooting, system configuration, issue resolution, and collaboration with vendors such as PDI and Verifone. The ideal candidate will have a solid understanding of retail systems, fuel pricing, back-office integrations, and customer service excellence.Key Responsibilities:Provide Level 2/3 support for POS systems (e.g., NCR, Verifone, Gilbarco) across retail locations.Troubleshoot and resolve issues related to fuel pumps, transactions, price changes, and promotions.Collaborate with PDI Enterprise or PDI Envoy for back-office systems integration.Monitor system logs and alerts, escalating critical issues as needed.Coordinate with vendors for patches, updates, and hardware issues.Assist with deployment, configuration, and testing of new POS software versions.Support daily retail operations including fuel price updates, loyalty programs, and item maintenance.Document incidents, resolutions, standard procedures, and system changes.Participate in projects involving store openings, system upgrades, and rollouts. Professional & Technical Skills: - Must To Have Skills: Proficiency in Downstream Retail Technology.- Strong understanding of application design and development methodologies.- Experience with system integration and data management.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 5 years of experience in Downstream Retail Technology.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Downstream Retail Technology, SAP HCM Functional Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :We are seeking an experienced and proactive PDI Application Support Manager to lead and manage the support operations for the PDI suite of enterprise applications and other COTS/SaaS and Custom Applications. This includes overseeing issue resolution, change management, system performance, and team development across key modules such as Retail, Fuel Pricing, ERP, Logistics, or Workforce solutions. The role requires cross-functional coordination with business, IT, and third-party vendors to ensure system reliability and user satisfaction.Key Responsibilities:Lead a team of application support analysts and specialists supporting PDI software solutions (Retail, ERP, Workforce, Logistics, Fuel Pricing, etc.).Act as the escalation point for critical incidents, major issues, and service disruptions.Monitor and manage support SLAs, incident queues, and change requests.Drive root cause analysis and implement long-term solutions for recurring issues.Collaborate with business units, IT infrastructure, and vendors to align support services with business needs.Plan and coordinate PDI upgrades, patches, and configuration changes, ensuring minimal disruption.Own documentation, SOPs, knowledge bases, and team training to ensure continuous improvement.Ensure compliance with internal controls, data security, and audit requirements.Provide regular reporting on system performance, ticket trends, and improvement plans to senior leadership.Participate in budgeting, resource planning, and vendor contract evaluations related to PDI support.Required Qualifications:8+ years of experience in enterprise application support, including 3+ years in a leadership/managerial role.Strong hands-on knowledge of PDI enterprise applications (e.g., PDI Enterprise, PDI Logistics Cloud, Fuel Pricing, Workforce, POS interfaces, etc.).Experience supporting retail convenience, fuel, or energy sector applications.Proven ability to manage application support operations including ticketing, incident resolution, and user training.Experience with ITSM tools (e.g., ServiceNow, BMC Remedy) and ITIL frameworks.Strong analytical and problem-solving skills with attention to detail.Excellent leadership, communication, and vendor/stakeholder management skills.Preferred Qualifications:Familiarity with integration platforms and middleware (e.g., EDI, APIs, FTP, XML).Knowledge of SQL, reporting tools, and ERP back-end systems.Experience with cloud-based PDI solutions or hybrid deployments.Background in retail fuel, logistics, or convenience store operations. Additional Information:- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Monitoring & Tools Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of the organization. Your role will require you to stay updated on industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Monitoring & Tools.- Strong understanding of application design and architecture.- Experience with application configuration and deployment processes.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with performance monitoring tools and techniques. Additional Information:- The candidate should have minimum 5 years of experience in SAP Monitoring & Tools.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP for Retail Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications align with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Retail.- Good To Have Skills: Experience with SAP S/4HANA.- Strong understanding of application lifecycle management.- Experience in integrating SAP solutions with other enterprise applications.- Familiarity with agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in SAP for Retail.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Spring Boot Good to have skills : Apache Kafka, Microservices and Light Weight ArchitectureMinimum 7.5 year(s) of experience is required Educational Qualification : BE Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and collaborating with team members to ensure project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure timely delivery of projects- Mentor and guide team members for their professional growth Professional & Technical Skills: - Must To Have Skills: Proficiency in Spring Boot- Good To Have Skills: Experience with Apache Kafka, Microservices, and Light Weight Architecture- Strong understanding of software development principles- Experience in designing and implementing scalable applications- Knowledge of cloud technologies and deployment strategies Additional Information:- The candidate should have a minimum of 7.5 years of experience in Spring Boot- This position is based at our Bengaluru office- A BE degree is required Qualification BE

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless integration. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure seamless integration of applications- Provide guidance and support to the team Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite- Strong understanding of integration concepts- Experience in designing and configuring applications- Knowledge of application development best practices- Hands-on experience in leading application development projects Additional Information:- The candidate should have a minimum of 5 years of experience in SAP BTP Integration Suite- This position is based at our Coimbatore office- A 15 years full-time education is required Qualification 15 years full time education

Role & responsibilities We are seeking an experienced Application Support Engineer to join our client location at Kolkata. The successful candidate will be responsible for providing technical support and maintenance for our trading software applications (Neat, Bolt, Odin) and desktop infrastructure. This L2 role requires strong technical expertise, problem-solving skills, and experience working in a fast-paced trading environment. Key Responsibilities: Provide L2 technical support for trading software applications (Neat, Bolt, Odin) Troubleshoot and resolve complex technical issues, collaborating with development teams and stakeholders Desktop support: troubleshoot and resolve hardware/software issues, install/configure desktop applications, and perform troubleshooting for peripheral devices Perform software updates, patches, and configuration changes Conduct testing and quality assurance for software releases Develop and maintain technical documentation Collaborate with cross-functional teams to ensure smooth system operations Identify areas for process improvement and implement changes Requirements: 5+ years of experience in application support and desktop support, preferably in trading software Strong technical expertise in: - Trading software applications (Neat, Bolt, Odin) - Desktop operating systems (Windows, macOS) - Hardware and software troubleshooting Experience with outlook and O365 Excellent problem-solving, analytical, and communication skills Ability to work in a fast-paced environment and meet deadlines Nice to Have: Knowledge of financial markets and trading operations What We Offer: Competitive salary and benefits package Opportunity to work with cutting-edge trading technologies Collaborative and dynamic work environment Professional growth and development opportunities Preferred candidate profile Early Joiners are preferred. Interested candidates share your updated resume on chandanbala.jain@teamcomputers.com

: Job TitleProduction Specialist, Associate LocationPune, India Role Description Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications. The AFC (Anti-Financial Crime) line of business has a current portfolio of 25+ applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. Your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide technical support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Perform post-mortem, root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management. Analyze occurred errors out of the batch processing and interfaces of related systems. Resolution or Workaround determination and implementation Supporting the resolution of high impact incidents on our applications, including attendance at incident bridge calls Escalate incident tickets timely and communicate effectively with business users, development teams, and stakeholders. Providing resolution for open problems or ensuring that the appropriate parties have been tasked with doing so. Supporting the handover from new Projects / Applications into Production Services with Service Transition before Go Life Phase. Assist in the process to approve application code releases as well as tasks assigned to support to perform. Keep key stakeholders informed using communication templates. Automate routine tasks and enhance operational efficiencies through scripts and tools. Support the transition of applications to Google Cloud and new technologies offering. Proactively Identify performance bottlenecks and suggest optimization strategies. Support audit, compliance, and regulatory requirements related to AFC applications. The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 07:00 IST and 09:00 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Supporting On Call-Support activities Your skills and experience 4-8 years of experience in providing hands on IT application support. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience/diploma/certification). Preferred: ITIL v3 foundation certification or higher. Clear and concise documentation in general and especially a proper documentation of the status of incidents, problems, and service requests in the Service Management tool. Monitoring ToolsKnowledge of Elastic Search, Control M, Grafana, Geneos, OpenShift, Prometheus, Google Cloud Monitoring,Airflow, Splunk Red Hat Enterprise Linux (RHEL) professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with Oracle, MS SQL, Big Query etc. databases. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Analytical and problem-solving skills, with a structured approach to troubleshooting, issue resolution and its documentation. Able to train, coach, and mentor and know where each technique is best applied. Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. Knowledge of Actimize, Mantas, and case management software is good to have. Working knowledge of Big Data Hadoop/Secure Data Lake is a plus. Prior experience in automation projects is great to have. Exposure to python, shell, Ansible or other scripting language for automation and process improvement Strong stakeholder management skills ensuring seamless coordination between business, development, and infrastructure teams. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

: Job Title- Production Support Analyst, AS Location- Pune, India Role Description L2 Technical Application Support What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide hands on technical support for a suite of applications/platforms within Deutsche Bank Build up technical subject matter expertise on the applications/platforms being supported including business flows, the application architecture, and the hardware configuration. Resolve service requests submitted by the application end users to the best of L2 ability and escalate any issues that cannot be resolved to L3. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time). Assist in the process to approve all new releases and production configuration changes, keep stakeholders informed and conduct any release tasks assigned to support. Manage incidents through to resolution keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Ensure all knowledge is documented and that support runbooks and knowledge articles are kept up to date. Approach support with a proactive attitude, working to improve the environment before issues occur. The candidate may have to work in shifts as part of a rota covering APAC and EMEA hours between 06:30 IST and 10:30 PM IST (2 shifts) Weekend coverage may need to be provided on rotational basis. Your skills and experience 6 to 8 years providing hands on IT support and interacting with application end users. Preferred: Experience in an investment bank, financial institution, or large corporation. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience or diploma). Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels. Understanding of ITIL / SRE best practices for supporting a production environment Preferred: Experience in Google Cloud Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. TECHNICAL COMPETENCIES Experience using operating systems such as UNIX, Linux and Wintel from the command line interface. Knowledge of commands need to navigate, troubleshoot issues and provide status of these systems. Preferred: Familiarity with coding language such as JAVA and .Net or Perl/Shell scripting. Preferred: Experience with Java hosting environments like WebSphere, Tomcat etc. Ability to write SQL to extract and patch data in Oracle databases as well as monitor database health and performance. Experience of monitoring tools such as Geneos and New Relic. Experience and hands-on on IBM BPM, Camunda , WAS etc. (preferred) Experience on RPA platforms like Blueprism/Chatbots (Preferred) Experience in Devops/SRE. Knowledge and development experience in Ansible automation. Experience in shell scripting, python. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

: Job TitleProduction Specialist, AVP LocationPune, India Role Description Our organization within Deutsche Bank is AFC Production Services. We are responsible for providing technical L2 application support for business applications. The AFC (Anti-Financial Crime) line of business has a current portfolio of 25+ applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. As an Assistant Vice President, your role will include hands-on production support and be actively involved in technical issues resolution across multiple applications. You will also be working as application lead and will be responsible for technical & operational processes for all application you support. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Provide technical support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Perform post-mortem, root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management. Manage regional L2 team and vendor teams supporting the application. Ensure the team is up to speed and picks up the support duties. Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Define and track KPIs, SLAs and operational metrics to measure and improve application stability and performance. Conduct real time monitoring to ensure application SLAs are achieved and maximum application availability (up time) using an array of monitoring tools. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Assist in the process to approve application code releases as well as tasks assigned to support to perform. Keep key stakeholders informed using communication templates. Approach support with a proactive attitude, desire to seek root cause, in-depth analysis, and strive to reduce inefficiencies and manual efforts. Mentor and guide junior team members, fostering technical upskill and knowledge sharing. Provide strategic input into disaster recovery planning, failover strategies and business continuity procedures Collaborate and deliver on initiatives and install these initiatives to drive stability in the environment. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Drive service resilience by implementing SRE(site reliability engineering) principles, ensuring proactive monitoring, automation and operational efficiency. Ensure regulatory and compliance adherence, managing audits,access reviews, and security controls in line with organizational policies. The candidate will have to work in shifts as part of a Rota covering APAC and EMEA hours between 07:00 IST and 09:00 PM IST (2 shifts). In the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Weekend on-call coverage needs to be provided on rotational/need basis. Your skills and experience 9-15 years of experience in providing hands on IT application support. Experience in managing vendor teams providing 24x7 support. Preferred Team lead role experience, Experience in an investment bank, financial institution. Bachelors degree from an accredited college or university with a concentration in Computer Science or IT-related discipline (or equivalent work experience/diploma/certification). Preferred ITIL v3 foundation certification or higher. Knowledgeable in cloud products like Google Cloud Platform (GCP) and hybrid applications. Strong understanding of ITIL /SRE/ DEVOPS best practices for supporting a production environment. Understanding of KPIs, SLO, SLA and SLI Monitoring ToolsKnowledge of Elastic Search, Control M, Grafana, Geneos, OpenShift, Prometheus, Google Cloud Monitoring, Airflow,Splunk. Working Knowledge of creation of Dashboards and reports for senior management Red Hat Enterprise Linux (RHEL) professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with Oracle, MS SQL, Big Query etc. databases. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Proven experience in leading L2 support teams, including managing vendor teams and offshore resources. Able to train, coach, and mentor and know where each technique is best applied. Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. Knowledge of Actimize, Mantas, and case management software is good to have. Working knowledge of Big Data Hadoop/Secure Data Lake is a plus. Prior experience in automation projects is great to have. Exposure to python, shell, Ansible or other scripting language for automation and process improvement Strong stakeholder management skills ensuring seamless coordination between business, development, and infrastructure teams. Ability to manage high-pressure issues, coordinating across teams to drive swift resolution. Strong negotiation skills with interface teams to drive process improvements and efficiency gains. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job TitleProduction support LocationPune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Client Access & Services subdivision. Client Access & Services, serves the critical client facing applications categorized under Payment Initiation, Account Services and Client Centric Technology. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Acting as a Production Support Analyst for the CB production team providing second level of support for the applications under the tribe working with key stakeholders and team members across the globe in 365 days, 24/7 working model As an individual contributor and prime liaison for the application suite into the incident, problem, change, release, capacity, and continuity functions Escalation, Management, and communication of major production incidents Liaising with development teams on new application handover and 3rd line escalation of issues Application rollout activities (may include some weekend activities) Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Update the RUN Book and KEDB as and when required Your skills and experience Good experience in Production Application Support and ITIL Practices Very good hands-on knowledge of databases (Oracle/MSSQL etc.), including working experience of writing SQL scripts and queries. Very Good hands-on experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, Bash, Ansible, tools for automation (RPA, Workload, Batch) Experience in application performance monitoring tools Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M) Excellent Team player and People Management experience is an advantage Bachelor's degree (Economics, Business Administration, Finance preferred). Master's degree a plus. Previous relevant experience in Banking Domain 5+ years experience in IT in large corporate environments, specifically in the production support. Operating systems (e.g. UNIX, Windows) Understanding on environments - Middleware (e.g. MQ, WebLogic, Tomcat, Jboss, Apache, Kafka and similar) - Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL) Experience in APM Tools like Splunk & Geneos; Control-M /Autosys; App dynamics Nice to have Cloud servicesGCP Experience with automation solutions (Ansible, Jenkins/Groovy, Python, Java) How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Position Overview: We are seeking an experienced Technology Support Lead specializing in IT Production Support with a strong background in Coding standards. The ideal candidate will possess a deep understanding of production environments and demonstrate proficiency in managing and optimizing IT systems and applications. Responsibilities: Lead and manage the IT production support team to ensure the stability and performance of all production systems. Oversee the monitoring, troubleshooting, and resolution of production issues, ensuring minimal downtime and impact on business operations. Develop and implement best practices for incident management, problem resolution, and change management processes. Collaborate with development teams to ensure seamless deployment of new applications and updates, to support systems built on various technologies and frameworks. Conduct root cause analysis for critical incidents and implement preventive measures to avoid recurrence. Maintain comprehensive documentation of support processes, system configurations, and incident reports. Provide technical guidance and mentorship to team members, fostering a culture of continuous improvement. Stay updated with emerging technologies and industry trends to enhance the efficiency and effectiveness of production support services. Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. Over all 8 - 12 years of experience in software development and 5+ years of experience in IT production support, with at least 2 years in a leadership role. Strong proficiency in programming languages like Java, Java EE, Python and scripting. In-depth knowledge of production support processes, including incident management, change management, and root cause analysis. Experience with monitoring tools and technologies used in production environments. Excellent problem-solving skills and the ability to work under pressure to resolve critical issues. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with ITIL or other IT service management frameworks is preferred. Preferred Skills: Experience with cloud platforms such as AWS. Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes. Understanding of database management systems and SQL. Certifications in IT service management or related areas. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. Collaborative and dynamic work environment. Flexible working hours and remote work options. Access to cutting-edge technologies and tools. Recognition and rewards for outstanding performance.