5157 Application Support Jobs - Page 37

Key Responsibilities: Serve as the first point of contact for all technical queries from internal teams. Resolve technical issues effectively and within defined SLA/TAT. Log, track, and manage issues via the company's ticket management system (e.g., Freshdesk, Zendesk, Jira, or similar). Provide timely status updates to users regarding open issues and resolutions. Collaborate with development, QA, and operations teams for complex issue resolution. Conduct basic root cause analysis and escalate issues to appropriate departments if required. Maintain documentation of common issues and resolutions for building a robust knowledge base. Suggest process improvements for ticket resolution efficienc...

Hands on experience of Windows Server, SQL Server, Tomcat & JBOSS servers. Application log anlaysis,error logs,Debbuging logs,Thread dumps, error reports, error escalation.Need to understand flow of application logs and download data Required Candidate profile Analyse the errors, escalate it, resolving it with trouble shooting and monitor the error logs after trouble shooting ,communicate with end users and need to improve the performance of application

Urgent Hiring | Immediate Joiner Job Title: #Study #Abroad _ #Application_Executive The Study Abroad Application Executive will be responsible for managing the end-to-end application process for students applying to international universities. This role involves handling documentation, coordinating with students and institutions, ensuring timely submissions, and providing accurate guidance on application requirements. The executive will play a critical role in delivering a smooth and seamless admission journey for students. #Key_Responsibilities Manage and process student applications for study abroad programs across destinations (UK, USA, Canada, Australia, Europe, etc.). Verify and review ...

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest, and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Provide technical support for Altera products and quickly grasp new concepts. Adhere to Standard Operating Procedures (SOPs), including patient safety and compliance guidelin...

The Business Advisory Team at Deutsche Bank in Pune, India is looking for an Information Security Specialist to join the Chief Security Office (CSO) team. The CSO is responsible for safeguarding the bank's information and systems to protect assets, revenues, gain competitive advantages, and prevent reputational damage. As an Information Security Specialist, you will be responsible for providing support for complex business and CIO programs that require coordination and end-to-end support from the CSO area. This includes assessing risks related to information security, developing pragmatic strategies for effective controls, and identifying and mitigating potential threat areas. You will also ...

The CRM Dynamics Developer position based in Pune H.O, Maharashtra, is a permanent role that involves developing, customizing, and integrating solutions using the Microsoft Dynamics CRM platform. You will collaborate with cross-functional teams to gather requirements and design technical solutions. In this role, you will be responsible for writing efficient code using .NET development languages, JavaScript, and Power Platform tools. Additionally, you will perform system integration, data migration, and application support tasks, as well as troubleshoot and debug issues within the CRM platform. The ideal candidate should possess a strong knowledge of .NET development, JavaScript, and Power Pl...

The ideal candidate for this position should have excellent written and verbal communication skills. You must possess a strong hands-on experience in developing and supporting business applications. Additionally, you should have prior experience in managing a team of 10+ members and taking ownership of all L2 tickets/services. It is important to manage the roster for the team and ensure minimum required availability. Furthermore, the candidate should have a background in application support activities such as Incident Management, Problem Management, Service Request Fulfillment, Application Performance Monitoring, Batch Job Monitoring, and Root Cause Analysis. Adhering to customers" IT suppor...

The role of Agile Dev Team III at Capgemini involves supporting All Lines rating systems & production, conducting root cause analysis, and implementing code fixes. You will be responsible for creating and maintaining rating algorithms to enhance rating functionality. Additionally, you will be involved in the design, development, testing, and deployment of system functionality, primarily focusing on development tasks such as coding instructions for computer programs, configuring packaged software, and providing input into solution design and business applications functionality. As an Agile Dev Team III, you will analyze system backup, security, restart/recovery, balancing & controls needs, as...

As a Sales and Business Development Manager in our company, you will play a crucial role in expanding our presence in the infrastructure services sector. Your responsibilities will include identifying new opportunities, fostering strong client relationships, and positioning our offerings related to database management, middleware, cloud services, application support, and advisory consulting. Your primary duties will involve hunting and securing new business ventures within the IT infrastructure services domain. By comprehending the unique requirements of clients, you will be able to customize solutions focusing on database, cloud, and application support services. Collaboration with technica...

As an Application Support Specialist with over 1 year of relevant experience, you will be responsible for providing exceptional support to customers, particularly in the Insurance Domain, preferably General Insurance. Your key tasks will include supporting UAT / SIT environments for various projects and bug fixes, managing user expectations, resolving software and technical queries efficiently, and collaborating with the business teams to prioritize and address issues promptly based on severity levels and business impact understanding. You will work closely with the Product Support team to manage customer inquiries, escalate issues when necessary, and communicate progress and resolutions wit...

Responsibilities (Travel Required) - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support Technical Skills Basic knowledge of SQL Language : English, Local language

Are you searching for a long-term opportunity in a thriving and profitable organization Verder Scientific Private Limited, the local branch of Verder Scientific, a prominent high-tech company specializing in sample preparation and analysis, may be the perfect fit for you. We are a dedicated team of 66 individuals based in India, with our headquarters in Hyderabad. Representing six brands within the domestic market, we offer innovative and precise laboratory solutions to laboratories. Our brands include Retsch for laboratory mills and sieving equipment, Microtrac for particle characterization, Carbolite for laboratory ovens, Eltra for elemental analysis, QATM for metallographic sample prepara...

Nubeno Healthcare Private Limited is looking for Service Support Professional to join our dynamic team and embark on a rewarding career journey Customer Interaction: Interacting with customers or clients via phone, email, chat, or in person to address their questions, concerns, or service needs Problem Resolution: Listening to customer issues and providing effective solutions or troubleshooting assistance to resolve problems Product or Service Knowledge: Maintaining a deep understanding of the company's products, services, policies, and procedures to effectively assist customers Technical Support: Offering technical assistance and guidance, especially in industries such as IT, software, or e...

We re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you re a high performer who s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We are seeking a highly skilled IT professional to join as Technical Lead, Desktop & Systems Support . This role requires strong technical expertise, leadership skills, and the ability to ensure seamless end-user supp...

The REALM Team in Hyderabad is looking for a System Dev Engineer/DevOps who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. DevOps Engineer will be specializing in application support of WW Amazon transportation systems. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience ...

We are seeking a highly experienced Shift Lead/Incident Manager to join our IT Production Operations team. The ideal candidate will have over 10 years of experience in IT operations, incident management, and leadership roles. This position requires a proactive individual with a strong technical background, excellent problem-solving skills, and the ability to manage and lead a team in a fast-paced environment. Key Responsibilities 1. Incident Management: Manage and coordinate incident response efforts, including assessing and prioritizing incidents, communicating effectively with stakeholders, and guiding response efforts. 2. Recovery Process Management: Oversee the recovery process based on ...

This role is for SAP GRC Analyst, the primary focus would be to support business and IT users who have SAP GRC related access or provisioning issues. This role will support the execution of day-to-day sustain and support activities for SAP GRC deliverables for the PGT Global and individual PGT projects(SSA). This role requires close collaboration with SAP Security project lead/teams and Global SAP GRC Manager to determine priorities of work intake around access provisioning, SOD issues, GRC master data updates, Access provisioning issues and access recertification, also ensure that requirements are reviewed, solutions developed and implemented according to the sustain/support SLA timelines. ...

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our ...

Sr Engineer Job Title Application Support Engineer Networking & DOCSIS Work Location (with ZIP code for US) Chennai /Pune / Hyderabad / Bangalore Job Description Job Description: Core Required Skills/Technologies: Candidates should have 4+ years of experience in networking Domain DOCSIS Technology: Experience with DOCSIS technology, including CMTS and cable modem configurations. Splunk Experience, SQL average experience. Network Management Protocols: Knowledge of network management protocols, including SNMP, TR-069, and DOCSIS management APIs. Responsibilities: - Provide technical support for applications in production environments, including troubleshooting and issue resolution - Create pla...

Job Description As an Application Engineer for LCMS, you will play a crucial role in supporting the sales and customer success teams by providing technical expertise and application support for our Liquid Chromatography Mass Spectrometry products. You will work closely with customers to understand their analytical needs, provide demonstrations of our LCMS solutions, and offer guidance on method development and optimization. This role requires a combination of scientific knowledge, technical proficiency, and strong communication skills to ensure customer satisfaction and drive business growth. Key Responsibilities: Customer Engagement: Collaborate with the sales team to engage with customers ...

The REALM Team in Hyderabad is looking for a System Dev Engineer/DevOps who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. DevOps Engineer will be specializing in application support of WW Amazon transportation systems. Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience ...

Ownership of theapplication production support for the IT applicationsLead ApplicationSupport L1&L2 across the applications from the end user perspectiveForm , maintainand manage a capable IT application support team Ensure welldocumented SOP/checklist and execution same as per the expected timelines Own disasterrecovery of applications with close co-ordination with infra team Ensure expectedSLAs ,turned around time requirements linked to incidents ,changes ,problems inproductionManage theapplication deployment in production Lead andpriorities the application support teams work load Manage and Ownthe Problem Management Process Maintainapplication monitoring , performance tuning and testing P...

Job Title : Location IT Lead Job Grade: G9B Function: Global Information Technology Sub-function: Manufacturing Quality IT Manager s Job Title: API RND India Cluster 2 Lead Skip Level Manager s Title: API RND India IT Head Function Head Title: Global Chief Information Officer Location: Ahmednagar Areas Of Responsibility At Sun Pharma, we commit to helping you Create your own sunshine by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine As you enter the Sun Pharma world, you ll find yourself becoming Better every day through continuous progress. Exhibit self-drive as you Take charg...

At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity The SAP TM Consultant is responsible for successful delivery of Transportation Management (TM) module deliverables on SAP Distribution engagements, including implementation, upgrade, and/or extension of existing applications. The consultant assists clients in the selection, implementation and support of SAP solutions which nat...

We are looking for a smart, proactive, and detail-oriented Application Administrator in managing enterprise applications. The role requires strong technical administration skills along with good communication ability to handle employee queries effectively. The candidate will support and configure ERP/CRM applications (including SugarCRM ) and ensure smooth day-to-day operations of multiple business applications. Key Responsibilities Handle day-to-day application support tickets ( ~800 per week across the team). Provide user access management (create, modify, disable users, manage roles & permissions). Configure and support SugarCRM for different business needs (customization, workflows, repo...