7372 Application Support Jobs - Page 34

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

Skills:. ERP, Enterprise Resource Planning (ERP), Immplematation,. Looking for ERP for Immplematation Specialist @ Bangalore location. Location = Bangalore/Pune / Remote. Experience = 2-3 yrs. Please share resume hr@cnsoltions.in. JD for Junior Implementation Engineer. Responsible For. Smooth implementation of ERP. Interfacing with Development team for Changes as per the change management procedure.. Ensuring. Process adherence related to implementation as highlighted in the implementation approach document and project plan sheet. Performance of Product Functional and Data Source verification before releasing to customer.. Completeness of deliverables as assigned in the assignment form. Key ...

-Providing technical support via phone,email,chat -Troubleshooting technical issues related to software & platform -Documenting customer issues & solutions in ticketing system -Collaborating with other technical support teams & resolve complex issues Required Candidate profile -Conducting research & identifying solutions to new technical problems -Maintaining & updating technical knowledge base & documentation -Escalating issues to higher-level support teams when necessary

About The RoleAt BiteSpeed, providing the highest level of support possible has been a priority from Day 0 We have a track record of 200+ 5-star reviews on the Shopify app store with most of them mentioning our support, we openly brag about this (**https://apps shopify com/bitespeed-fb-messenger-chatbot)** We’ve grown 10X over the past year and as we try to do that again over the next year, the quality of customer experience is one thing that we can’t compromise on, it should only go up What you’ll doThis role is a mix of supporting customers who reach out over live chat & emails You'll be chatting with e-commerce business owners globally (50+ countries), understanding how they run their bus...

Role & responsibilities Role: Production Support / Application Support Skills Required: Mandatory Skills- L2 Production Support-application + Linux Server Admin(Moderate Level of Expertise) + Any APM Tools Experience (Grafana/Splunk/Datadog - Preferred) 24*7 Production Support No Hybrid Model / No – Work from Home Work from Mphasis Office - ODC Work Location – Hyderabad and Bangalore Rotational Shift Timings – (6:30 AM TO 3:30 PM // 2:00 PM TO 11:00 PM // 10:00 PM TO 6:00 AM)

Responsibilities The job mainly consists of the following elements: 7/7 24/24 monitoring (by the control room) of IT-infrastructure and applicative components BNPPF Providing first line for all and second line support for workplace and applicative solutions Providing IT workplace equipment to end users (excl individual smart devices) We are gatekeeper of operational change management IT Continuity (perform DRP Disaster Recovery Program) Technical & Behavioral Competencies As OPS engineer : To ensure that all deployments are conducted on schedule, are fully deployed, implemented, and function in the operational environments. To help prepare the detailed runbook by identifying all stakeholders...

Role Overview: As the IT Help Desk Manager at Lytegen, you will play a pivotal role in ensuring the effective functioning of IT support services. Your responsibilities will include overseeing help desk operations, managing a team of support specialists, and ensuring all employees receive top-notch assistance in a timely manner. The ideal candidate should be technically proficient and possess exceptional management and communication skills. Key Responsibilities: - Lead and manage the Help Desk team, consisting of Level 1 and Level 2 support specialists - Provide guidance, training, and performance management for team members - Develop and implement help desk policies and procedures for effici...

Role Overview: You will be responsible for understanding how the ICI product works and how it is used by customers. Your role will involve working closely with the customers (Global Customer Base) to answer questions about features and capabilities of the product. Additionally, you will interact with customers on/off-site to work on new product enhancements and configuration changes, implementing new changes using functional skills on customer environments. Providing consultation on product features, reviewing customer implementation, and enhancing the customer system for a better user experience will also be part of your responsibilities. You will be expected to develop knowledgebase articl...

Responsibilities: Provide L1 & L2 production support on cloud platform with monitoring tools. Collaborate with development team for issue resolution through RCA, scripting, coding (Java/.Net/Python).

As an experienced candidate for the role, you will be responsible for leading a team in software systems development with a focus on solving technical/engineering problems and executing solutions through development and testing. Your demonstrated experience in the development project lifecycle and SDLC methodologies will be essential. You should possess knowledge in system architecture, technical design, and system/software development technology, with an understanding of Agile methodologies. Moreover, your expertise in Analysis of Algorithms, Data Structures, Object Oriented Programming, Design Patterns, and Problem-Solving skills will be highly valuable. Key Responsibilities: - Manage a te...

As a Linux Engineer at Kanpur ITH Tech, your role involves tweaking the system performance to ensure abundant availability of network infrastructure. Your responsibilities include developing and maintaining configuration management solutions, supporting infrastructure, designing and developing tools for infrastructure monitoring, and reporting. Additionally, you will be expected to: - Assure stable application and integration environments, faster response times in case of errors, and optimized lower costs in critical business operations. - Develop best practices and tools for application execution, release, and support. - Provide technical software application support, resolution of problems...

Job Description: We have an immediate opening for Production Support professionals to join our team at Mphasis . This role requires 24x7 production support with rotational shifts and an in-office work model . Responsibilities: Provide L2/L3 application and production support for enterprise systems. Perform incident, problem, and change management following ITIL processes. Monitor system performance and resolve production issues quickly. Collaborate with development and infrastructure teams for permanent fixes. Conduct root cause analysis (RCA) and prepare necessary documentation. Handle deployments, configuration changes, and environment maintenance. Ensure compliance with SLAs and contribut...

We're seeking a talented and highly motivated Engineer to help us in Service Management (2nd line Application Support). Solve interesting technical challenges in the areas of distributed high-performance computing for a high-available cloud environment. Candidate is willing to explore new tools & technologies to meet the product demands. This person will report directly to the regional support manager responsible for Service Management on these systems and will work closely with the global team contributing to the quality of our support. The Team: As a global leader in transaction reporting, the Cappitech team have been providing Reg ulatory Tech nology solutions for over two decades. Our cl...

Job Purpose This position is open with Bajaj Finance Ltd. Duties and Responsibilities Provide leadership and manage day-to-day production activities. - Ensure production integrity and enforce standards. - Lead support teams and deliver quality fixes on time. Required Qualifications and Experience ________________________________________ Work Experience Requirements Experience AreaMinimum Requirement Production Support Role10 to 12 years Team/Project Management4 to 5 years as Lead/Manager Vendor Management6 to 10 years Total IT Experience10 to 12 years ________________________________________ Soft Skills & Attributes Skill/AttributeDetails LeadershipAbility to lead and manage internal/externa...

1. Experience in Linux, SQL, Production support L2 & L3 support.

Role: T24 Specialist /Prod support . Role responsibilities Strong experience . T24 COB specialist/ Prod support JD: Ability to independently assist in production logs analysis, identify root cause and suggest or implement fixes for the same along with the operations, COB or the L3 Teams Excellent prior experience in production support projects using Temenos T24 for retail and commercial banking including TPH/FT modules Strong Client Facing Skills Must Have Skills (Top 3 skills only) Temenos T24 Core Banking Application support experience (Run the Bank) Strong understanding of T24 architecture and modules. Ability to manage multiple tasks, prioritize and report methodically and work independe...

ABOUT EVERNORTH: Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don t, won t or can t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview The job profile for this...

Job Summary: We are looking for an experienced Network Operations Engineer to work mid-shift US time and be a key member of Itron s Global Operations Center. You will support business-critical applications, networks, and their availability. The ideal candidate must have a minimum of 7+ years of experience in Java application support on Linux platforms, deep knowledge of 24/7 network operations with strong communication and technical skills and the ability to work with both internal and external customers. Key Responsibilities: 24x7 Monitoring and Support: o Monitor and maintain the performance and availability of applications, networks, and Linux servers. o Respond to alerts, incidents, and ...

Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. The role is within Front to booking eTrading Application Production group responsible globally for technical support and project deliveries. The Production Engineer will be part of a multi-disciplined, providing support to the production elements of the Electronic Trading applications. The role is centred on application production and requires a wide range of technical skills. Systems are complex so as part of support activities the range of technical skills involved is wide. All team members are expected to quickly develop, or ...

Skills and Knowledge Essential Technical Skills Strong Knowledge of Unix or Linux server platforms. Advanced Excel and SQL knowledge Experience with a disciplined approach to IT incident, problem and change management. Customer handling Desirable Technical Skills Industry experience in Telco or CRM/marketing industries. Essential Professional Skills (soft skills) Excellent Customer Service focus and orientation. Ability to deal with suppliers and employees at all levels. Proactive, with strong work ethic. Proven ability to work on own initiative and prioritise own workload effectively. Demonstrate effective team working skills, with a can-do attitude. Excellent English communication skills (...

Perform daily operational checks on the Netskope platform to ensure service continuity and performance. •Monitor web traffic policies and DLP policies, alerts, and logs to identify potential security issues or misconfigurations. •Provide first-level troubleshooting and escalate issues as required to L2/L3 or OEM support. •Assist with policy changes, user access requests, and configuration updates in the Netskope environment. •Coordinate with IT and security teams for incident response, patching, and policy enforcement. •Generate reports and dashboards for web usage, policy violations, and incident trends. •Document standard operating procedures and maintain knowledge base for issue resolutio...

Position Purpose The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments. Key Responsibilities User Interaction : Respond to support requests via phone, email, or ticketing systems. Incident Logging : Accurately record...