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5.0 - 10.0 years

3 - 7 Lacs

Nagpur

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication within the team Implement best practices for system maintenance Conduct regular system audits for performance optimization Professional & Technical Skills: Must To Have Skills: Proficiency in SAP Basis Administration Strong understanding of system monitoring and performance tuning Experience in SAP system upgrades and patch applications Knowledge of SAP security and authorization concepts Hands-on experience in SAP system troubleshooting Additional Information: The candidate should have a minimum of 5 years of experience in SAP Basis Administration This position is based at our Nagpur office A 15 years full-time education is required Qualifications 15 years full time education

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7.0 - 12.0 years

10 - 14 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Workday Extend Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Mandatory workday certification required for the primary skill Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful implementation. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely delivery of projects Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills: Proficiency in Workday Extend, Extend certification Strong understanding of Extend orchestration Experience with application design and configuration Knowledge of software development lifecycle Ability to lead and manage a team Additional Information: The candidate should have a minimum of 7.5 years of experience in Workday Extend This position is based at our Bengaluru office A Bachelor's degree is required Qualification Mandatory workday certification required for the primary skill

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad, Coimbatore

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education CCNA CCNP certification Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise. Roles & Responsibilities:looking for a voice engineer Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to troubleshoot and resolve application issues. Monitor and maintain the performance of applications, ensuring high availability and reliability. Investigate and diagnose incidents, identifying root causes and implementing appropriate solutions. Provide technical support to end-users, addressing their queries and resolving any issues. Document and maintain knowledge base articles for troubleshooting and issue resolution. Stay updated with the latest industry trends and technologies to enhance application support services. Professional & Technical Skills: Must To Have Skills:Proficiency in Cloud Contact Center Implementation. Good To Have Skills:Experience with Cloud Network Operations. Strong understanding of cloud-based contact center technologies and their implementation. Experience in troubleshooting and resolving technical issues related to contact center applications. Knowledge of cloud computing platforms and their integration with contact center solutions. Familiarity with telephony systems, IVR, ACD, and CTI technologies. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills. Additional Information: The candidate should have a minimum of 3 years of experience in Cloud Contact Center Implementation. This position is based at our Bengaluru office. A 15 years full-time education with CCNA CCNP certification is required. Qualifications 15 years full time education CCNA CCNP certification

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2.0 - 7.0 years

4 - 9 Lacs

Nagpur

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Proactively identify and resolve technical issues within critical business systems. Collaborate with cross-functional teams to troubleshoot and address system malfunctions. Develop and implement strategies to enhance system performance and reliability. Provide technical support and guidance to end-users on system functionalities. Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP Basis Administration. Strong understanding of system monitoring and performance tuning. Experience with system upgrades and patch applications. Hands-on experience in system troubleshooting and problem resolution. Good To Have Skills:Experience with SAP HANA Administration. Additional Information: The candidate should have a minimum of 2 years of experience in SAP Basis Administration. This position is based at our Nagpur office. A 15 years full time education is required. Qualifications 15 years full time education

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3.0 - 8.0 years

5 - 10 Lacs

Pune

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Vmware Virtualization Administration Good to have skills : Nutanix Administration Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Troubleshoot and resolve technical issues related to applications. Collaborate with cross-functional teams to identify and solve issues within critical business systems. Provide support to end-users and address their queries and concerns. Contribute to the improvement of application performance and stability. Stay updated with the latest technologies and industry trends to enhance application support services. Professional & Technical Skills: Must To Have Skills:Proficiency in Vmware Virtualization Administration. Good To Have Skills:Experience with Nutanix Administration. Strong understanding of virtualization technologies and concepts. Experience in managing and troubleshooting VMware virtualization environments. Knowledge of storage and networking concepts in virtualized environments. Familiarity with cloud platforms and virtualization management tools. Ability to analyze and resolve complex technical issues related to virtualization. Excellent problem-solving and communication skills. Additional Information: The candidate should have a minimum of 3 years of experience in Vmware Virtualization Administration. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education

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7.0 - 9.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations, Cloud Infrastructure Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Desired Responsibilities: Design, develop, and deploy contact center solutions using AWS Connect. Customize and configure AWS Connect to meet the specific requirements of various projects. Integrate AWS Connect with other AWS services such as Lambda, DynamoDB, and S3. Develop and maintain Interactive Voice Response (IVR) systems and other customer service workflows. Implement security best practices to ensure data protection and compliance. Troubleshoot and resolve issues related to AWS Connect deployments. Collaborate with business stakeholders to gather requirements and translate them into technical specifications. Monitor and optimize the performance of AWS Connect solutions. Create and maintain documentation for system configurations, processes, and procedures. Stay updated with the latest AWS services and best practices.Technical Experience: 9+ years of experience in developing solutions with AWS services. Hands-on experience with AWS Connect, including setup, configuration, and troubleshooting. Proficiency in programming languages such as Python, JavaScript, or Node.js. Experience with AWS Lambda, DynamoDB, S3, and other AWS services. Knowledge of contact center operations and customer service processes.Professional Attribute Minimum 8 years of hands-on experience on one or more products mentioned above. Team handling / people management, good communication skills. Excellent communication skills. Previous experience working with cross geography teams. Ready to work in shiftEducation Bachelor's degree in engineering preferred. Qualifications 15 years full time education

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : SAP HANA DB Administration Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the systems and resolving any technical problems that may arise. Your typical day will involve troubleshooting and resolving software issues, collaborating with cross-functional teams, and ensuring the overall stability and performance of the applications. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Troubleshoot and resolve software issues reported by end-users. Collaborate with cross-functional teams to identify and resolve technical problems. Ensure the stability and performance of critical business systems. Monitor and analyze system logs to identify potential issues. Provide technical support and guidance to end-users. Stay updated with the latest industry trends and technologies. Assist in the implementation of software upgrades and patches. Professional & Technical Skills: Must To Have Skills:Proficiency in SAP BASIS Administration. Good To Have Skills:Experience with SAP HANA DB Administration. Strong understanding of SAP BASIS Administration principles and best practices. Experience in system monitoring, performance tuning, and troubleshooting. Knowledge of SAP system landscapes and architecture. Familiarity with SAP transport management and system refresh activities. Additional Information: The candidate should have a minimum of 2 years of experience in SAP BASIS Administration. This position is based at our Mumbai office. A 15 years full-time education is required. Qualifications 15 years full time education

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2.0 - 7.0 years

1 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : VMware AirWatch Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Project Role :Application Support Engineer Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills :VMware AirWatch, Microsoft IntuneJob Requirements :Key Responsibilities :A:VMware AirWatch and Active Directory infrastructure planning, testing and development B:Maintaining Domain Controllers C:Group Policy Implementation D:On-call, incident response and incident management E:Monitoring and troubleshooting Active Directory related issues Technical Experience :A:Should have 3 to 4 years experience in VMware AirWatch and Microsoft Intune.B:Responsible to manage large and distributed Active Directory environment C:Proven experience with Microsoft Active Directory services including forest and domain design, policies, trusts, replication and topology D:Experience implementing GPOs, OU, resources, security principals, replication, DNS/name space, group policy management, schema modifications E:ADFS, SSO, domain/forest creation Professional Attributes :A:Good verbal and written communication skills to connect with customers at varying levels of the organization B:Ability to operate independently and make decisions with little direct supervision Educational Qualification:A:15 years full time educationAdditional Info :A:Should be open to work in shifts

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0.0 - 2.0 years

1 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree or Graduation Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge. Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Strong understanding of IT operations and support processes. Experience with incident management and problem management processes. Excellent communication and interpersonal skills. Ability to work collaboratively in a team environment. Additional Information: The candidate should have 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field. This position is based at our Bengaluru office. Qualification Bachelor Degree or Graduation

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15.0 - 20.0 years

17 - 22 Lacs

Bengaluru

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Project Role : Sales Origination Practitioner Project Role Description : Orchestrate and lead the entire origination process for a cross-client, cross service-group deal working with the CAL, the client team and relevant subject matter experts. Must have skills : Sales Pursuit Management Good to have skills : Automation in Application Maintenance, Infrastructure Automation Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Sales Origination specialist in the AMS/Automation area, you will be responsible for sales origination of professional services in the Application Management Services with deep focus on platform automation. Your typical day will involve supporting clients and projects by applying your knowledge of technologies, methodologies, and processes to ensure identification of new selling opportunity in the AMS domain all the way through sales and successful project launch. Roles & Responsibilities: Lead sales origination for customers in Middle East regions for opportunities in the development and implementation automation solutions in application management services domain. Own Sales origination, including proposal development, client presentations, and guidance to solution architecture teams. Provide technical guidance and leadership to the solution development team, to help them develop solutions for use cases in the automation area as it applies to broad Application Management Services Lead sales origination based on experience acquired through professional services selling in Middle East markets in the Application Management Services domain, design and implementation of automation in the AMS domain, ensuring scalability, reliability, and performance. Professional & Technical Skills: Must To Have Skills:Expertise in Automation in Application Maintenance and broad Application Management Services. Strong understanding of software development methodologies and processes. Experience in deploying and implementing automation solutions for application maintenance. Broad proficiency in programming languages such as Java, Python, or C++. Additional Information: The candidate should have a minimum of 15 years of experience in Automation and Application Management Services. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering successful automation solutions. Qualifications 15 years full time education

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5.0 - 10.0 years

8 - 15 Lacs

Pune

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Network Security Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE B Tech M Tech Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on deep product knowledge, while utilizing exceptional communication skills to maintain world-class systems. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Accurately define client issues and interpret and design effective solutions based on deep product knowledge. Utilize exceptional communication skills to maintain world-class systems and ensure smooth functioning of systems and applications. Collaborate with cross-functional teams to resolve complex issues and ensure timely resolution of client issues. Professional & Technical Skills: Must To Have Skills:Experience in Network Security Implementation. Good To Have Skills:Experience in Cloud Tech Support and Application Support. Strong understanding of system and application architecture. Experience in troubleshooting and resolving complex technical issues. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 5 years of experience in Network Security Implementation. This position is based at our Pune office. Qualifications BE B Tech M Tech

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in configuring and customizing ServiceNow applications Knowledge of IT service management best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in designing and configuring applications Knowledge of IT service management principles Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

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5.0 - 10.0 years

7 - 12 Lacs

Hyderabad

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in configuring and customizing ServiceNow applications Knowledge of IT service management best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely project delivery Provide guidance and support to team members Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in configuring and customizing ServiceNow applications Knowledge of IT service management best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

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5.0 - 10.0 years

7 - 12 Lacs

Gurugram

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely project delivery Mentor and guide team members for their professional growth Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Strong understanding of IT operations management processes Experience in configuring and customizing ServiceNow applications Knowledge of IT service management best practices Hands-on experience in leading application development projects Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful implementation. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process Act as the primary point of contact for application-related queries Ensure successful implementation of applications Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow IT Operations Management Good To Have Skills:Experience with Servicenow Tools Administration Strong understanding of IT operations management Experience in designing and configuring applications Knowledge of application development best practices Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

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12.0 - 17.0 years

14 - 19 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP for Banking Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the application development process effectively Ensure seamless communication among team members and stakeholders Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills:Proficiency in SAP for Banking Strong understanding of SAP architecture and functionalities Experience in leading application development projects Knowledge of banking industry regulations and compliance requirements Hands-on experience in configuring SAP applications for banking operations Additional Information: The candidate should have a minimum of 12 years of experience in SAP for Banking This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education

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0.0 - 1.0 years

1 - 2 Lacs

Noida

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Job Title: Trainee- Application Support Engineer (Rotational Shift) Years of Experience: 0-1 year Job Location: Noida Education - B.SC(IT)/ BCA Job Type: Full Time (Work from Office Only) We are looking for dedicated and detail-oriented Application Support Engineers (Rotational Shift) to provide technical support for ongoing .NET and BizTalk-based projects. The role involves monitoring systems, handling production issues, performing routine maintenance, and escalating critical incidents during night hours(IST). Only candidates with B.Sc (Computer Science/IT) or BCA qualifications will be considered. Candidates with higher qualifications (MCA, M.Sc, B.Tech, etc.) are not eligible for this role You will be working as a Trainee for 2(Two) months and at the end of the Training a technical evaluation will be conducted and based on you successfully clearing the evaluation at the end of training you will be on-boarded on the company payrolls. Stipend During Training- 12k pm for 2 months Training Period After Training- Starting CTC of 2.4 lakh pa based on performance and post successful completion of Training and On-boarding There is a legal bond of 2 years (post completion of training and once you will be on the payrolls) and it is a legal agreement which states that you need to serve the company for a minimum period of 2 years from your date of joining. Responsibilities Monitor .NET / BizTalk applications during shifts including night shifts during IST hours for performance, errors, and availability. Provide Level 1 & Level 2 support by troubleshooting issues and resolving them or escalating as necessary. Perform routine operational checks and validations based on predefined checklists. Log incidents and updates accurately in ticketing systems (e.g., Jira, ServiceNow). Follow escalation protocols and communicate critical incidents to on-call L3 teams or stakeholders. Document recurring issues and assist in the development of knowledge base articles. Ensure handover documentation is provided to the day team at shift end. Participate in weekly team syncs and provide input for process improvements. Required Qualifications B.Sc (Computer Science, IT) or BCA degree Mandatory Freshers or up to 1 years of experience in application support preferred Basic understanding of Microsoft .NET framework, C#, SQL Server Exposure to or willingness to learn BizTalk Server fundamentals Familiarity with Windows Server environments and basic system/network troubleshooting Preferred Skills Strong problem-solving skills with the ability to follow predefined processes Good written and verbal communication skills Experience with monitoring tools and ticketing systems (an advantage) Ability to work independently with minimal supervision, especially during night hours Other Details: Training will be provided for .NET and BizTalk-specific processes and internal systems Rotational Shift including Night shift benefits will be applicable as per company policy Role involves working on public holidays and weekends (on a rotational basis) Note: This opportunity is specially designed for candidates who want to build a strong foundation in application support and monitoring. It is not intended for those holding higher degrees or looking for development-centric roles. Only Noida based candidates are welcome to apply.

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2.0 - 7.0 years

8 - 9 Lacs

Bengaluru

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As an Associate, you are part of our Application Support team and your passion for providing exceptional product support contributes to our world class level of customer satisfaction. Acting as the first line of support to customers worldwide, you will communicate in an open, helpful and engaging tone and focus on finding the right solution with each customer. You will connect with our customers to address questions and resolve issues through a customer ticketing system. Additionally, you will work with various teams to resolve customer issues and serve as an ambassador for our brand. More specifically, you will: Have 2+ years of experience in a customer-facing support role Handle issues reported by the customers and find the solution to resolve the issues Ensure the resolution of medium to high complexity application related issues Ensure high degree of customer focus in all the defined activities Work closely with different stakeholders/departments to get the timely resolution of customer issues Provide a high level of service to our customers, adhering to our SLAs for response and resolution times, in line with Stibo Support guidelines Technologies Exposure: Familiarity with any of the following technologies is a plus but not mandatory: STEP - Enterprise Multi-domain Master Data Management Software JIRA - Customer Ticketing System Related technologies such as Java, Oracle, Cassandra Database, and cloud platforms like AWS or Microsoft Azure We hope that you You have a good attitude and ability to work in a cohesive team culture. You are passionate about wanting to help customers to succeed in their business. Moreover, you have: Excellent verbal and written communication skills, along with interpersonal skills Attention to detail and empathy with customers Strong technical, analytical and problem-solving skills Investigation and diagnostic skills (be like Sherlock Holmes) Flexibility to work in different time zones (shifts) in 24x7 Support matrix We Offer At Stibo System, we offer more than just a job. We put people first and inspire you to become the best version of yourself. We care about our colleague s work-life balance, and we offer flexibility through a hybrid work model. We offer MindFUL and MindFuel days, which are global days off, learning days, volunteer days, and much more International: A growing global company, with worldwide career opportunities, multicultural teams, and access to learning platforms like Udemy we'll-being: A caring and inspiring environment, promoting a happy and healthy lifestyle through a wide range of facilities and activities We create our Software products and have a proven record of adding significant business value for our customers.

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4.0 - 5.0 years

6 - 7 Lacs

Noida

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Provide comprehensive technical support for PeopleSoft applications, including troubleshooting and resolving application issues, answering user inquiries, and documenting resolutions. Maintain and enhance PeopleSoft application functionality, including developing and implementing solutions to improve system efficiency and effectiveness. Support PeopleSoft Experience in the Supply Chain Module - specially in Order Management and Purchase Experience in the Database SQL Server tool. Experience in the Nvision reporting tool. Experience in Service Now reporting tool for Ticketing. Perform regular system monitoring and preventative maintenance tasks to ensure optimal system uptime and stability. Collaborate with other IT team members to implement new features, upgrades, and integrations. Stay up-to-date on the latest PeopleSoft technologies and best practices. Create and maintain detailed documentation for all aspects of PeopleSoft application support. Proactively identify and address potential issues before they impact system performance or user experience. Develop and implement strategies to improve overall system efficiency and user satisfaction. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum of 2 years of experience providing technical support for PeopleSoft applications. Extensive experience with PeopleSoft Supply Chain module, including Order Management and Purchase Proven expertise in SQL Server database administration. Experience with Nvision reporting tool. Familiarity with Service Now ticketing system. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Passion for continuous learning and staying up-to-date with the latest technologies. Nice to have: Good Understanding of Koerber and Carrier Point Integrations Mandatory Competencies ERP - Peoplesoft Database - SQL server (SSIS, SSAS) Beh - Communication and collaboration

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3.0 - 6.0 years

6 - 10 Lacs

Bengaluru

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We are seeking a highly organized Application Support Specialist for Corporate Technology Support Organization with excellent communication and visual presentation skills. Acting as an individual contributor, this role will provide expert (L2 level) support and maintenance for software applications, resolve complex technical issues, collaborate with various departments, and implement best practices to enhance service delivery and user satisfaction. The Contact Center Support team is responsible for the support and maintenance of the Contact Center platform solutions. The identified resource will be accountable for daily operations, platform maintenance, and support activities. Role & Responsibility Design code and systems that touch 40% of the world population while influencing Visa s internal standards for scalability, security, and reusability. Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings. Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads. Develop robust and scalable products intended for a myriad of customers including end-user merchants, B2B, and business-to-government solutions. Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities. Demonstrate basic knowledge and ask questions about project requirements. Review and ask questions about solution strategies that improve the design and functionality of a payment product feature. Apply standard processes on the use of front-end programming languages (eg HTML, C++, Java) to write code that fulfills website modification requests and technical requirements, under close guidance. Work under close guidance from others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products. Identify and advance bugs that threaten website functionality. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications Bachelors degree, OR 3+ years of relevant work experience Preferred Qualifications Bachelors degree, OR 3+ years of relevant work experience Minimum of 2 years of experience in developing and supporting full stack solutions. Familiarity with these frameworks and technologies (preferred): .NET, C# Angular or React AWS or similar cloud technologies SQL, MySql or equivalents MongoDB or Kafka CI/CD Ability to optimize performance and conduct automated unit testing. Strong oral and written communication skills. Understanding of agile methodology (preferred). Strong analytical skills.

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3.0 - 8.0 years

10 - 14 Lacs

Bengaluru

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Visa Corporate IT (CIT) group is undergoing a major transformation to become a true engineering organization, prioritizing customer experience and end-user support. We are seeking a highly organized Application Support Specialist for Corporate Technology Support Organization with excellent communication and visual presentation skills. Acting as an individual contributor, this role will provide expert (L2 level) support and maintenance for software applications, resolve complex technical issues, collaborate with various departments, and implement best practices to enhance service delivery and user satisfaction. Role & Responsibility Provide level 2 support to resolve incidents as per the SLA. Maintain internal and vendor applications to meet standards. Ensure data privacy requirements are up-to-date in the Data Privacy Tool. Fix security vulnerabilities within the given timeframe. Follow IAM policies and procedures. Work with vendors and the Operational Resiliency team to assess service impacts and define recovery metrics. Report noncompliance situations. Ensure operational excellence for full stack services. Offer off-hours support for critical incidents as needed, adhering to the SLA. Maintain clear communication with the project team and stakeholders. Shift timings applicable. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications Bachelors degree, OR 3+ years of relevant work experience Preferred Qualifications Bachelors degree, OR 3+ years of relevant work experience Minimum of 2 years of experience in developing and supporting full stack solutions. Familiarity with these frameworks and technologies (preferred): .NET, C# Angular or React AWS or similar cloud technologies SQL, MySql or equivalents MongoDB or Kafka CI/CD Ability to optimize performance and conduct automated unit testing. Strong oral and written communication skills. Understanding of agile methodology (preferred). Strong analytical skills.

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15.0 - 20.0 years

20 - 25 Lacs

Chennai

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Experience: 15+ years in Banking IT Services with at least 8 years in post-go-live support leadership role, including hands-on experience with Temenos SaaS Job Summary: Aspire Systems is seeking a seasoned Application Support Head to lead post-go-live support for Temenos Core Banking (Transact) and Digital Banking (Infinity) applications across the globe . This high-responsibility role requires deep experience in managing production environments particularly on Temenos SaaS and demands operational excellence, regulatory sensitivity, and customer-focused leadership. The role reports directly to the Global Head of Temenos Implementations Services Required Skills & Experience: Minimum 8 years of post-go-live support experience in banking applications (preferably in leadership role) Hands-on experience in supporting Temenos SaaS environments is essential Strong expertise in Temenos Transact and/or Infinity platforms in live operations Familiarity with SaaS deployment lifecycle Excellent understanding of banking operations, regulatory compliance, and audit readiness Proven ability to manage support operations with data privacy and GDPR compliance Proficient in ITSM tools (e.g., ServiceNow, Jira Service Desk, Remedy) Skilled in incident, problem, and change management aligned to ITIL practices Strong communication, customer handling, and crisis resolution skills Experience supporting clients in regulated markets (EU, UK, Singapore, India, NAmerica) is a plus Education: Bachelor s degree in Engineering, Computer Science, or a related discipline ITIL certification is required Certification in data privacy or cloud governance (e.g., CIPP, ISO 27001, CSA) is an added advantage Reporting Line: Reports to: Global Head of Temenos Implementations

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7.0 - 12.0 years

7 - 17 Lacs

Bangalore Rural, Bengaluru

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Opening with an Pharma company. **Looking someone with PAS-X Expe** Role & responsibilities : Advanced knowledge in local area network operations, virtualization environments (e.g. Citrix / VMWare), Operating Systems (e.g. Windows, Unix, Windows Server) Good database knowledge (Oracle / PL-/SQL) Good analytical skills Strong service orientation and good communication behavior High self-motivation level High willingness to deeply dive into new products and learn something new about our service/product world day by day Fluency in English language is a must ITIL understanding is a benefit, ideally backed by an ITIL Foundation Certificate Working experience in ITIL based IT-Service Management environments (e.g. Service Now, Remedy, Zendesk, etc.) is a plus Strong process understanding Interested candidates shared resume on snehal@topgearconsultants.com

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