1628 Application Support Jobs - Page 31

What you will do In this vital role you will we are seeking a highly skilled Associate IS Bus Sys Analyst to join our Quality Control Product team. You will be responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime. Roles & Responsibilities: Maintain existing code and configuration: Support and maintain Quality Control applications Development & Deployment: Develop, test, and deploy code based on designs created with the guidance of senior team members. Implement solutions following standard methodologies for code structure and efficiency. Documentation: Generate clear and concise code documentation for new and existing features to ensure smooth handovers and easy future reference. Collaborative Design: Work closely with team members and collaborators to understand project requirements and translate them into functional technical designs. Code Reviews & Quality Assurance: Participate in peer code reviews, providing feedback on adherence to standard methodologies, and ensuring high code quality and maintainability. Testing & Debugging: Assist in writing unit and integration tests to validate new features and functionalities. Support fix and debugging efforts for existing systems to resolve bugs and performance issues. Perform application support and administration tasks such as periodic review, manage incident response and resolution, and security reviews. Continuous Learning: Stay up-to-date with the newest technologies and standard methodologies, with a focus on expanding knowledge in cloud services, automation, and secure software development. What we expect of you Must-Have Skills Solid technical background, including understanding software development processes, databases, and cloud-based systems. Experience configuring Quality Control Platforms (LIMS, ELN, Empower CDS) Experience working with databases, data modeling and data warehousing (Oracle, MySQL). Strong foundational knowledge of testing methodologies. Good-to-Have Skills: Understanding of Quality Control Process. Curiosity of modern technology domain and learning agility Experience with the following technologies: AWS (Amazon Web Services) Services (DynamoDB, EC2, S3, etc.), Application Programming Interface (API) integration and Structured Query Language (SQL), Remote desktop application access management (Citrix Workspace, Middleware Experience (Mulesoft, Datadobi). Superb communication skills, with the ability to convey complex technical concepts. Soft Skills: Excellent analytical and problem-solving skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Basic Qualifications: Bachelors degree and 0 to 3 years of Computer Science, IT or related field experience OR Diploma and 4 to 7years of Computer Science, IT or related field experience

Roles & Responsibilities :- Good Functional knowledge on Banking/lending concepts. Good functional and technical knowledge on Retail Loans, Vehicle loans, LAP ,MSME, Personal Loan Experience in Java based Applications. Day to day BAU support for LMS and LOS. Having experience in product parameterization and configurations setup. Good in analysing business requirements and involve in technical discussion with vendor. Should have hands on experience in analysing logs, troubleshooting and fixing issues.

Location :: Bengaluru, Hyderabad, Chennai & Pune Key Responsibilities Monitor application health using tools such as ELK, Grafana, or AppDynamics and respond to performance alerts and incidents. Perform incident diagnosis , resolution , or escalation for issues related to Java backend, Angular front-end, or Electron-based desktop clients. Collaborate with development and infrastructure teams to ensure timely resolution of issues and improve application stability. Analyze logs, service communications, and API behavior across microservices-based environments . Conduct root cause analysis (RCA) for recurring issues and document preventive actions. Assist in deployments, smoke testing, and validation during release windows. Maintain knowledge base with standard operating procedures and known error resolutions. Participate in on-call rotation and support extended hours when required. Required Skills & Qualifications 3-6 years of experience in Application Support , ideally in a 24x7 environment. Strong debugging and triaging experience in Java-based applications (JVM, logs, API behavior). Working knowledge of Angular (v8+) and Electron JS based front-end troubleshooting. Understanding of Microservices architecture and containerized environments (Docker/Kubernetes). Proficiency in reading application logs, tracing issues across services/APIs. Familiarity with monitoring tools (e.g., Prometheus, Grafana, AppDynamics, Splunk, ELK). Experience with JIRA, Git , and CI/CD pipeline logs for issue correlation. Exposure to Windows and Linux OS for log pathing and environment-level checks. Good communication skills for interfacing with end-users, developers, and business stakeholders.

Responsible for providing support to USA clients via phone, online chat & e-mail, troubleshooting issues reported by clients, responsible for supplemental QA activities. Basic knowledge of networking concepts & Microsoft SQL Server required. Required Candidate profile 2-4 years of experience in providing software application support Must be willing to work in permanent US timing

Candidate should be working as a team leader on papers for a Technical support process in an International BPO. Work Location - Hyderabad Shift - Rotational SHifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

Position - Support Engineer Location - Bangalore Key Responsibilities: Serve as the first line of support for Marketing Technology applications . Monitor and respond to incidents, service requests, and application issues in a timely manner Collaborate with internal teams to provide root cause analysis and resolution for recurring issues Escalate complex issues to L2/L3 support teams as necessary, with thorough documentation Maintain support documentation, runbooks, and FAQs to improve team knowledge and response efficiency Participate in support coverage across global business hours (18x5) in coordination with US and India teams Support deployment, testing, and validation efforts for application enhancements and fixes Required Qualifications: 2+ years of experience in an IT application support or technical support role Strong understanding of incident management, issue tracking, and resolution processes Basic coding/scripting knowledge in any programming language (e.g., Java, Python, JavaScript, etc.) Familiarity with engineering principles and ability to understand application architectures Excellent communication and troubleshooting skills Preferred Qualifications: Working knowledge of Eloqua, Salesforce, or Iterable Exposure to Marketing Automation or CRM tools Experience with support tools like ServiceNow, Jira, or similar

Job ID: 199107 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) In one sentence Responsible for providing outstanding technical support to a global customer base. Keeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction. All you need is... Bachelor s degree in Computer Science/Information Technology or equivalent. 5+ years experience as a Software Support specialist. Experience in unix, database & shell scripting. Should have an experience in Kubernetes, Kibana. Should have a knowledge in Team Management. What will your job look like Investigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution. Analyse production issues from the business and application perspective and outlines corrective actions. Technical focal point with other teams to resolve cross product/solution issues. Ownership and accountability of specific modules within an application and provide technical support and mentorship in problem resolution for complex issues. Bring continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions. Contribute in meeting various SLA s and critical metrics to guarantee that tasks are completed on time and the delivery timelines meet the quality targets of the organization. Onboard new employees and train them on processes and collaboration with team members. Take active role in team building, including technical mentoring and knowledge transfer. Partner with internal/external customers to improve the understanding of customer problems and verifies that an appropriate resolution has been applied. Why you will love this job: Get a chance to gain valuable experience and wide knowledge of Software integrative systems! Get the opportunity to be exposed to advance marked technologies and working with multi channels and divers area of expertise! Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

REPORTING TO Infrastructure Service Operations, Food, Feed and Agro Testing Europe GEOGRAPHICAL REPORTING LOCATION: Poland WORKING LOCATION: India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Agro Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed & Agro Testing Europe businesses SPECIFIC ASSIGNMENTS : As part of the Food, Feed & Agro Testing Europe Operations L2 Team you will act as primary contact to support infrastructure regarding: Desktops and Servers patching Workspace related queries and issues. Azure services configurations and maintenance M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Maintain current IT User Zones and IT Application Availability, MS Server & Client OS, patching compliancy, Intune & SCCM infrastructure. Maintain IT Infrastructure Transformation / Integration / Segregation throughout Food, Feed & Agro Testing businesses across Europe. Work closely with Monitoring, Cloud, Compute, Network and Application team members do deliver the IT Infrastructure as wider project. Act based on the end-to-end view of the infrastructure. Own the incoming requests and manages escalations. Support in creation of operational documents, communications and processes. Years of experience5 to 8 yrs REQUIRED S : An ideal candidate should have strong 5+ years experience in all of the below: Patching deployment (Windows, Linux, O365) SCCM/Intune/WSUS/Azure Update Manager Experience in server (virtual & physical) infrastructure design and transitions Windows Server 2016/2019/2022 deployment & support, File servers, Active Directory, Azure Troubleshooting of Windows 10, 11, O365 Monitoring tools Very good command of English written and spoken Below skills will be an advantage: Exchange Online Automation with PowerShell, Ansible etc. Service Now Ticketing usage ITIL Foundation certificate Site 24x7 Monitoring tool

About Eurofins environmental, pharmaceutical and cosmetic product testing and in AgroScience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Young and dynamic, we have a rich culture, and we offer fulfilling careers. POSITION TITLE (ENGLISH)Product Support Specialist REPORTING TOManager REPORTING LOCATIONBangalore, India WORKING LOCATIONBangalore, India NUMBER OF FTEs UNDER RESPONSIBILITY: Job description: Very good communication and interpersonal relation skills in an international environment, Ability to adapt and work with either technical or business people At ease with distant communications leveraging a wide array of technologies (shared code, documents and forums, phone, chat, e-mail). Up to 2 years work experience in an Enterprise application support environment would be a plus. Exposure working in IIS hosted web application is preferred. Good understanding of Windows Server & MS SQL Server concepts is required. Extensive technical understanding that spans multiple platforms and application level expertise of a portfolio of applications with broad knowledge of the business strategic priorities, in order to resolve complex problems. Demonstrated development or technical application support skill sets with detailed technical experience with industry standard tools and technologies like ASP .Net / C# / SQL / IIS /Message Queues/ Restful services Understanding of ITIL, SDLC and Product Lifecycle methodologies is a definite plus. Good understanding of any IT Service Management tool to log, monitor, and document the incidents/tickets. Log tickets based on end user requests to resolve queries within SLA. Perform initial investigations to identify origins of issues. Coordinate with IT Operations, Development teams based on the reported issues to coordinate their resolution within SLA. Create and maintain open tickets for follow-up, report ticket status to users on the basis specified in the SLA. Build, maintain and communicate weekly & Monthly statistics to management. Participate in outage bridges to ensure timely resolution of service impacting problems and accurate communications to stakeholders. A chance to become part of a highly motivated international team of professionals. QUALIFICATIONS AND EXPERIENCE REQUIRED: Experience between 2 years to 4 years. Hands on experience in providing functional level of support and troubleshooting of .Net based web applications is an added advantage. Experience working with customers from European region would be a plus. Qualifications BE/MCA or any other equivalent degree with required experience.

Location Bangalore : L2, L3 Support, Java, Microservices, SQL. Not Ready to Apply Join our talent pool and we'll reach out when a job fits your skills.

This is a position based in Bangalore, India with 100% of field work. The incumbent will be responsible for the installation and service support of Nordson Matrix AXI. Among other things, it will involve: Customer relationship management for these customers. Service and application support of customers in the assigned territory. Basic troubleshooting, installation, maintenance and repair on designated equipment. Planning and scheduling the servicing work in advance so the output of the factory is not affected. Working on Preventative Maintenance activities and field modifications. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner. Maintaining daily communications with customers and Nordson management to ensure resolution with proper follow-up. Maintaining tools and test equipment and ensuring they are properly calibrated. Submitting detailed daily reports on all the work that is done on each machine. Ensuring that all the parts needed for customers are planned. Maintain attendance log and submit it on time for billing. Required to work on shift basis.

Responsibilities: Implemented Big Data platform on Cloudera Hadoop ecosystem, good knowledge of configuring and optimizing Cloudera. Enhance and maintain data warehouse implementation. Implement analytic solutions and multi-tenant data access patterns. Design and implement scalable, secure Azure infrastructure to host our big data analytics platform. Provide knowledge of network topology, security groups, and connectivity patterns across multiple Azure regions. Required Skills and Experience: Develop and implement data governance strategies using Apache Ranger/DBT/ZooKeeper. Red hat open shift administration. Establish and lead a multi-tiered (L1/L2/L3) technical support team for our big data analytics p latform consisting of infrastructure and application support engineers. Develop comprehensive support processes, procedures, and documentation. Create and maintain standard operating procedures (SOPs) for common issues and resolutions. Design and implement incident management workflows and escalation paths. Qualifications: 7+ years of industry experience with Support/Admin. Cloudera Must have configured, administered and managed cloudera cluster on production. Administration for other big-data tools like Kafka, Nifi, trino, dbt. Experience on Azure. Work Location: Gurgaon (Hybrid). The candidate will have the flexibility to work on client location.

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people We re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals Working at Allvue Systems means working with pioneers in the fintech industry Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more With our common goals of growth and innovation, whether you re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious We want all of our team members to be open, accessible, curious and always learning As a team, we take initiative, own outcomes, and have passion for what we do With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results Come be a part of the team that s revolutionizing the alternative investment industry Define your own future with Allvue Systems! Technical and Standard Practices Conduct intricate technical troubleshooting, identify root causes, and deliver solutions Deliver exceptional support, demonstrating problem-solving skills, and ensuring excellent customer service Regularly triage and swiftly resolve problems for clients Proactively solve problems independently Manage support tickets through the JIRA ticketing system, email, or phone submissions Seek ways to enhance productivity and improve client satisfaction Exhibit time-management and organizational skills to set reasonable deadlines for issue resolution Demonstrate soft skills to communicate politely, professionally, and promptly with clients to explain complex issues and solutions Collaborate with cross-functional team members (Development, Professional Services, Cloud Operations, Customer Success Managers, etc ) to enhance products and services Customer Centric Experience/Relations Deliver top-notch customer experience and service Proficiently handle multiple daily customer calls, including screen-shares for detailed troubleshooting of reported technical issues at a professional level Demonstrate professional-level soft skills in communication with customers and internal staff Take personal responsibility for customer satisfaction in resolving Production client concerns and issues Team and Knowledge-Centric Collaboration Create and maintain professional-level internal and customer-facing knowledge articles Proactively inform leadership to enhance the product, reduce ticket volume, and refine processes as needed Provide mentorship and training for other Support team members from a technical and process perspective Adopt a team-oriented approach to collaborate or assist colleagues within the company on technical matters, processes, or product enhancements Embrace our companys Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture) Proficiency in conducting in-depth analysis, complex technical troubleshooting, and issue resolution Strong research skills to advance investigations through written knowledge articles, training videos, and hands-on testing Effectively communicate problem concepts, replication steps, root cause analysis, and resolutions to both technical and non-technical audiences Knowledge of Accounting and familiarity with Business Central NAV / CRM is a plus Understanding of Business Intelligence concepts Familiarity with JIRA ticketing systems Proficient self-starter capable of working autonomously Meticulous attention to detail, coupled with strong organizational and coordination abilities Exceptional customer service expertise Proficient in written communication and interpersonal interactions Proficient in utilizing Confluence and Jira ticketing systems Well-versed in Microsoft Office 365 operations (Outlook, Teams, Excel, OneDrive, SharePoint, etc ) Experience using Slack or other message systems Q

Application Support Engineer - Decisions Developer Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a Software Engineer, Support at Decisions, you will be part of an integrated support team troubleshooting complex customer problems in the use of the Decisions platform. You will play a pivotal role in tackling high-level troubleshooting issues before they reach the Product Engineering team, offering in-depth analysis, and guiding other team members on resolution strategies. As a member of the Support team, you will collaborate closely with cross-functional teams, contributing to product improvements and enhancing customer experience. Software Engineers at Decisions are expected to have experience in developing and integrating server and client applications. Your work will be produced in the context of Decisions engineering best practices, including but not limited to the continuous support of development, deployment, integration, and monitoring. Responsibilities Customer Issue Resolution: Take ownership of customer-reported issues and see them through to resolution Research, diagnose, troubleshoot, and identify solutions for customer problems Follow standard procedures for escalating unresolved issues to the appropriate internal teams Feedback and Documentation: Provide prompt and accurate responses to customers Ensure proper recording and closure of all reported issues Document knowledge in the form of tech notes and articles for a knowledge base Internal Collaboration: Follow Service Level Agreements (SLA) for issues, especially concerning severity Collaborate with internal teams for issue resolution Requirements: Technical Experience: Requires m inimum of one (1) year previous Decisions BPM platform Experience Minimum of two (2) years of software engineering experience in front-end and back-end applications and/or data service Experience in large-scale, high-performance enterprise big data application deployment and solution architecture in complex environments Experience in automation, engineering tasks, data, infrastructure/operations, and security engineer tasks Development Skills: Proficiency in programming languages such as C#, Java, or JavaScript Track record of delivering high-quality code Considerable experience dealing with SQL servers Business Process Automation (BPA): Expertise in BPA platforms with a strong understanding of process modeling and workflow optimization Certifications: Certification in BPM/RPA software is a plus Troubleshooting and Communication: Strong troubleshooting skills and the ability to work on multiple issues simultaneously Exceptional communication and collaboration skills Ability to lead and mentor technical teams Customer Support Attitude: Passion for supporting customers Willingness to provide as much help as possible and follow up with customers Availability: Understanding of the demands of operating in a customer support team that may require working in a 24x7 environment Availability and willingness to step in when needed, including weekends Background: Not from a technical support background that involves simply logging tickets or coordinating between groups The role requires active problem-solving and technical engagement

We are looking for a dedicated and proactive Application Support Engineer with expertise in Qlik Sense (Admin & Developer) and SAS ETL . The ideal candidate will provide technical support for data integration and visualization platforms, troubleshoot production issues, and ensure application stability and performance. Provide technical support for Qlik Sense dashboards, data models, and administrative components. Support SAS ETL jobs and troubleshoot any data pipeline issues. Investigate, diagnose, and resolve software issues reported by users. Debug application code and recommend or implement fixes and workarounds. Work closely with development and QA teams to test and validate defect resolutions and software enhancements. Maintain accurate and up-to-date documentation of support procedures, known issues, and resolutions (SOP/KEDB). Perform root cause analysis (RCA) for recurring issues and drive Problem Management initiatives. Participate in on-call support rotations to resolve critical incidents outside of business hours. Monitor platform performance and proactively suggest and implement improvements to enhance reliability, efficiency, and user experience. Required Skills & Qualifications: 3+ years of experience in application support with Qlik Sense (Admin and Developer) . Strong hands-on experience in SAS ETL processes and tools. Proficient in troubleshooting data visualization and integration issues. Strong debugging skills with the ability to analyze logs, error messages, and code. Familiarity with ITIL processes such as Incident Management, Problem Management, and Change Management. Excellent communication skills to collaborate with cross-functional teams and end-users. Experience in documenting support processes, known issues, and resolution steps. Preferred Qualifications: Experience with ticketing tools like ServiceNow, JIRA, or Remedy. Knowledge of databases (e.g., Oracle, SQL Server, PostgreSQL) and SQL for data analysis and validation. Exposure to cloud-based BI or data platforms (e.g., Qlik Cloud, Azure, AWS). Certifications in Qlik Sense or SAS technologies are a plus. Soft Skills: Strong analytical and problem-solving skills. Ability to work independently and manage priorities in a fast-paced environment. Customer-focused with a commitment to delivering high-quality support. Qlik Sense Admin

About Kinaxis Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it s really our people who give us passion to always seek ways to do things better. As such, we re serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers. Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work CertifiedTM. Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration. Location Chennai, India About the team The Business Analyst Salesforce will provide support for enhancements to our Salesforce platform as a member of our IT Application Excellence team within Corporate IT. You will apply industry standard best practices to ensure the platform is robust, healthy, current, and fulfilling the needs of the business. As part of our go-to-market portfolio team within IT, you will support various platform activities, including needs assessment, technology selection, managing technology implementation, process improvement projects, and business systems support. You will also ensure compliance with IT General Controls, including Sarbanes Oxley 404 Controls, across platforms such as Salesforce CPQ, Salesforce Sales & Service Cloud, Salesforce Community Cloud, Gainsight CX/PX, ZoomInfo, 6sense, Outreach, and more. What you will do Work closely with other Corporate IT teams, IT Business Partners, App Excellence team members and business users to identify and analyze business processes, user and system requirements and support existing Sales, Marketing, and Customer Support solutions. Collaborate with your team to manage the backlog of Salesforce improvement opportunities (features, enhancements, fixes, etc.) using an Agile approach, and deliver a regular sprint release cycle. Provide business analysis, implementation, integration, configuration, and testing excellence in support of the Salesforce platform. Support the implementation of new projects and provide support for our Salesforce platform, apps, upgrades, enhancements, fixes, and features in collaboration with business SMEs, Solution Architects, Business Analysts and Developers. Support new application implementation projects, including project coordination, data migration, user training, ITIL process implementation go-live and post-go-live support. Interpret data, analyze results, and provide ongoing reports and analysis through presentations and dashboards to guide the business on the effectiveness, quality, and efficiency of the Salesforce Platform. Technologies we use Salesforce CPQ Salesforce Sales & Service Cloud Salesforce Community Cloud Gainsight CX/PX ZoomInfo 6sense Outreach MuleSoft Eloqua LeadIQ Cognism What we are looking for 4+ years of professional experience in business analysis, project management, testing, and application support, with at least 3 years specifically within the Salesforce ecosystem. Strong emphasis on the administration and configuration of Salesforce Sales Cloud, Service Cloud, and Experience Cloud. Staying current with Salesforce best practices, updates, and new features to ensure optimal system performance and utilization. Expertise in eliciting, analyzing, and documenting business requirements to ensure alignment with business goals and technical capabilities with the ability to translate high-level business requirements into functional and system requirements. Experience with custom configuration is highly desired. Experience with design, configuration, and/or support of Salesforce managed packages such as ZoomInfo, Outreach, 6sense, Gainsight, or similar tools preferred. Understanding of the Software Development Lifecycle (SDLC) & Agile best practices with experience in writing clear and concise user stories with acceptance criteria to ensure that development work aligns with business needs. Experience completing service and support tickets, reducing backlog, and proactively identifying opportunities to improve user experience to reduce tickets in a high tech, global organization. Working knowledge of SQL for querying databases. Technical background, system/data integration experience, or experience with API development. Experience writing Apex Triggers, Data loader, and custom code is a plus. Excellent communication and interpersonal skills. Critical thinker with strong analytical skills. Demonstrated ability to identify and evaluate several alternative solutions to meet the business needs. to meet the business needs. Education/Training Required : B.S. degree or equivalent in Information Systems, Computer Science, or related field. Preferred Certifications: Salesforce CPQ Specialist, Salesforce Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant. #Intermediate #LI-RJ1 Work With Impact: Our platform directly helps companies power the world s supply chains. We see the results of what we do out in the world every day when we see store shelves stocked, when medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact. People matter at Kinaxis and these are some of the perks and benefits we created for our team: Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs and training and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis web site at www.kinaxis.com or the company s blog at http://blog.kinaxis.com . Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. . Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses. Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

We are seeking a skilled MS Access Developer with a strong foundation in Microsoft Access, Excel, VBA, and MS SQL to join our team. The ideal candidate will have hands-on experience in designing, developing, and maintaining Access-based solutions, with a deep understanding of forms, queries, reports, and VBA programming. This role requires excellent problem-solving abilities and strong interpersonal and communication skills. Required Skills and Qualifications: 3 to 5+ years of hands-on experience in MS Access development. Proficiency in Microsoft Access (including recent versions), Excel, VBA, and MS SQL. Strong knowledge of SQL programming and database connectivity. Expertise in developing and customizing forms, queries, and reports. Experience using macros, class modules, and advanced VBA features. Excellent written and verbal communication skills. Strong analytical and problem-solving skills. Ability to work independently and in a collaborative team environment. Key Responsibilities: Design, develop, and maintain MS Access applications including forms, queries, and reports. Create and manage VBA scripts, macros, and class modules to enhance functionality. Integrate MS Access with other data sources such as MS SQL Server. Develop automated processes and tools using Excel and Access VBA. Troubleshoot and optimize existing Access databases for performance and reliability. Collaborate with business users to gather requirements and deliver user-friendly solutions. Ensure adherence to best practices in database design and data integrity. Document technical specifications and maintain application support documentation.

Job Type RE Location -SONGHAD Qual- Graduate Installation,Application support ,o365,ticketing tool,L1 network,responding to user tickets regarding hardware, software, and networking issues. Assisting users with installing applications and computer peripherals. Diagnosing problems by asking targeted questions and conducting remote troubleshooting. Providing step-by-step instructions to resolve issues. Documenting technical issues and solutions in logs. Escalating unresolved issues to higher-level support personnel. Following up with clients to ensure their systems are functional. Creating technical documentation and manuals.

About Rentokil PCI About the Role: The Business Intelligence is responsible for working within the BI team to deliver reporting and dashboard solutions that meet the needs of the organisation. The developer must work well in a team setting and have excellent organisational, prioritisation, communication, and time management skills. The successful candidate will demonstrate accountability, flexibility and adaptability to handle multiple and changing priorities and be able to successfully collaborate with development teams, technology groups, consultants, and key stakeholders. The person will report to the Manager - Application Support. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Develop and manage BI solutions Analyse business processes and requirements Create and maintain documentation including requirements, design and user manuals Conduct unit testing and troubleshooting Develop and execute database queries and conduct analyses Identify development needs in order to improve and streamline operations Identify opportunities to improve processes and strategies with technology solutions Key Result Areas: Ensure quality and accuracy of data assets and analytic deliverables Troubleshooting business intelligence modelling issues and developing solutions within the timelines Query resolution Enhancing application knowledge to implement new solutions On time deployment of different projects as per the business requirements On time creation and analysis of visualisations and reports Competencies (Skills essential to the role): Strong analytical skills Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardisation exists Ability to think logically and troubleshoot issues Excellent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams Educational Qualification / Other Requirement: Graduate Degree in Computer Science, Information Technology 1 to 2 years Experience working on BI platform, DataStudio, GCP (Google Cloud Platform), Qlik Strong SQL Developer skills Good working knowledge of SSIS, SSRS, SSAS and proper workflow design and exception management Experience in Data Warehouse, ETL, Cube and Report design and development Role Type / Key working relationships: Individual Contributor Internal team External stakeholders Attractive Base Salary Annual Performance Based Bonus Group Mediclaim Insurance Policy Travel Reimbursement Equal Opportunities Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individuals differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Software Engineering Lead Analyst Position Overview The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities developing distributive applications, utilizing Java SpringBoot , Jenkins, GitHub, OpenShift, ReactJS . This candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires the ability to make well-thought-out decisions on complex or ambiguous issues and to e ffectively communicate to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts , approach and best practices used to build enterprise-scale solutions. Responsibilities Provide expertise , tools, and assistance to operations, development, and support teams for critical production issues and maintenance Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause Support all software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process based applications Work cross-functionally with the support team, development team and business team to efficiently address customer issues. Active member of high-performance software development and support team in an agile environment. Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology. Qualifications Required Skills : Desire to work in application support space Passion for learning and desire to explore all areas of IT Experience in Java SpringBoot , Jenkins, GitHub, OpenShift, ReactJS. Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle. Exceptional analytical and problem-solving skills Structured, methodical approach to systems development and troubleshooting Ability to ramp up fast on a system architecture Experience designing and developing process-based solutions or BPM (business process management) Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education : 5 -8 years in an application development role or as a quality engineer Bachelors Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor s degree education requirement Location & Hours of Work Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH) About Evernorth Health Services

We are looking for a dedicated and technically skilled Level 2 Support Professional to handle escalated application issues, provide in-depth troubleshooting, and work closely with Level 1 support, engineers, infrastructure team and other stakeholders. This role requires a strong understanding of IT systems, excellent problem-solving skills, and the ability to work in a fast-paced environment. This role operates during Eastern Standard Time (EST) business hours. Key responsibilities include handling escalated technical issues from Level 1 support, identifying root causes through debugging, addressing configuration-related issues, monitoring system logs and scheduled tasks, and performing data insertions and updates as needed. Ensure timely resolution of issues within defined SLAs and escalate to Level 3/Engineering when necessary. Assist in deploying patches, updates, and system configurations. Train or guide Level-1 staff when necessary and help in root cause analysis for recurring incidents. Maintain documentation of standard operating procedures, configurations, and known issues. Qualifications & Experience: 2-4 years of experience in Application Support or a similar technical support role. Experience with cloud-based database environments (eg, Postgres, Oracle, Azure SQL Database). Knowledge of scripting languages like Python. Exposure to DevOps tools and CI/CD pipelines. Additional requirements and skills: Excellent verbal and written communication skills. Ability to work independently as we'll as part of a team. Strong organizational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Above all, we value aptitude and the willingness to learn.

Job Information Job Opening ID ZR_2320_JOB Date Opened 22/07/2024 Industry Financial Services Job Type Work Experience 5-8 years Job Title Support Analyst Level 2 City Bangalore South Province Karnataka Country India Postal Code 560066 Number of Positions 1 1. Be responsible for RUN activities of Finance Systems. Main tasks includeIncident, change, problem management for the Back Office Treasury Team (Finance, Platform, Treasury, Bank Communication and Pre-Accounting) KPI, SLAs follow up, reporting and Communication 2. RUN documentation management (audit and maintenance of existing procedures, redaction of missing procedures) 3. Capture, documentation and fulfillment of service requests created by end users in accordance with procedures and SLAs 4. Functional support of the applications (support Level 2 and 3) Functional expertise (set up, implementation, processes) Continuous improvement of plan management. Help to develop and manage key users relationships (IT Key users forum, Communication plan, etc.) 5. Contribute to Test strategy and Release ManagementAccompany Company Global treasury team in the definition and set up of test strategy 6. Work closely with Solution Management to incorporate BUILD activities into RUNEscalate to Solution Manager in case of any relevant issues and risks on the functional and technical side (workload constraints, conflicts, etc.). 7. Work closely with Business Analysts of the Treasury Program and highlight cross-functional issues or synergies to Business analyst teams and Project/Program managers Must have Power Apps & Expert Finance Markets (Forex, Market Data, Valuation) Cash Management (Treasury Position, Cash Pooling) Support tradingNice to have Power BI Technologies Bank Communication (Bank Formats, FIN and FILEACT Protocols) Pre-Accounting (Chart of Accounts, Posting Rules) Office 365 Package Fluent English (Written and Spoken) Support Methodology and Best Practices ITIL Best Practices Incident, Change, Problem Management check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_1762_JOB Date Opened 21/03/2023 Industry Technology Job Type Work Experience 6-10 years Job Title ETL Informatica City Hyderabad Province Telangana Country India Postal Code 500081 Number of Positions 1 Roles & Responsibilities: This position requires somebody with a strong Informatica experience to be part of a Application support and maintenance project. Requirement gathering from clients and working with Architects to propose design for ETL Solutions Designed ETL via source-to-target mapping and designed documents that consider best practices and performance Developed Source to target in Informatica power center mapping Expert skills in creating Informatica mapping sessions, workflow, mapplet and work lets. Worked on error handling Tested ETL and other technical components and support UAT/Test activities Deployed and tested code from lower environments to production Designed ETL via source-to-target mapping and design documents that consider best practices and performance Expertise in ETL design, ETL and database code developments, scheduling, Data delivery and Reconciliation. Experience in ETL code development, Database code developments, SQL writing. Effective communicator, confident liaising with business / senior stakeholders. Provide support L1/L2 support for Informatica Job failures. Experience and Qualifications: 6 + years of experience in ETL Informatica Power Center Development and production support. Core skills in Oracle Database Experience in design and development of Informatica mapping & workflows. Experience working with enterprise job scheduler and monitoring tools. Experience in working with SQL / PLSQL scripting. Extensive experience to optimize the performance of mapping, workflows to match the assigned execution windows. Team player and mentor junior support resource. Experience in control-M scheduler tool preferred check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_1921_JOB Date Opened 06/05/2023 Industry Technology Job Type Work Experience 2-4 years Job Title OSI PI City Chennai Province Tamil Nadu Country India Postal Code 600089 Number of Positions 5 Worked on asset framework and event frames extensively hands on OSIsoft PI System Installation, Implementation, Upgrade and Configuration Good knowledge and Experience Over the OSIsoft PI-Historian (ProcessBook, DataLink, PI PI Interface, Alarms) Install and configure PI OPC Interfaces with failover, Configure PI buffer Subsystem (upgrade and Design) Pi Vision Servers administration, Pi Web API Administration and implementation, PI Data link, PI Process book, PI Vision page development, support and administration Compliance Activities Experience with OPC tag configurations and PI client configuration Good Exposure to customizing applications using PI SDK, PI AF SDK, Visual Studio .NET, Angular and SQL Function/ Name Sub Function Name Name of Process> (Ver. 1.04/28-Jan-2018) Good hands-on experience on OSI PI System administration activities or any other data access services Maintain and develop documentation, procedures to assist Support / Maintenance and meet compliance position. Creation/updating of SOPs for Support process. Working knowledge of MS SQL Server and/or Oracle.

Application Support Specialist / IT Product Manager - J49093 Exp : 9 to 14 Years Job Location : Mumbai (Powai - Hiranandani) It is Work from Office role & 5 Days working Job Role: Supporting smooth application operation and development of small enhancements for multiple applications Taking over the internal product responsibility for Business managed applications (BMA), IT products or product groups Planning, controlling and monitoring of external providers with regards to capacity, performance and result quality for applications or application groups in the area of responsibility Escalation management regarding tickets or general issues, set up alignment calls with customers Taking responsibility for or participating in the planning, managing and reporting of all global cost elements of the service budgets as well as verification of monthly invoicing Advising business departments or IT colleagues on service offerings Collaborating in transition projects and in the further development of the service in general Creating and maintaining procedures for existing processes and documentation around knowledge management, compliance regulations and vulnerability remediation Ensuring compliance based on internal and external regulations Required: University degree in IT or business information management or equivalent qualification Sound IT software development and cloud infrastructure experience as well as quality and result orientation Basic Experience in managing external service providers ideally in an offshore model Ability to think in a global meta-organizational as well as networked manner Talent in capture things quickly as well as structure and orchestrate topics Strong planning, coordination and organizational skills to ensure smooth AMS processes and as well to assist the Service Manager or the customer directly Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Confidence, assertiveness and strong commitment Fluent command of Business English Cultural awareness Qualification BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-Other