5157 Application Support Jobs - Page 30

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Job Description As an Application Support Engineer for the Google Cloud Systems Production Support Systems Team, you'll provide firont-line technical software support to customers, partners, and internal users and teams who use a variety ofi proprietary tools and applications, along with Salesforce CRM. You'll triage support tickets firom different queues, and work with customers to gather infiormation and have the ability to triage and troubleshoot the issue that they're experiencing. This includes driving an issue towards resolution, engaging with internal teams, and escalating cases when needed. The candidate should have experience with identifiying and diagnosing issues, a good grasp ofi...

Kreditstack Financial Services Pvt. Ltd. Read About Us: https://www.globenewswire.com/en/news-release/2023/04/25/2653660/0/en/Financial-Times-NamesBiz2Credit-and-Biz2X-to-its-Americas-Fastest-Growing-Companies-of-2023-List.html https://inc42.com/buzz/biz2credit-announces-esops-worth-12-25-mn-for-500-indian-employees/ We are hiring- Technical Customer Associate Location: Sector-136, Noida Experience: 34 years | Education: Bachelors/Masters in CS/IT (or related field) Are you passionate about solving technical problems and creating a great customer experience? Join us as a Technical Customer Associate and work with global clients (US/UK) to deliver world-class support. What Youll Do Troublesh...

Role & responsibilities Provide first-level IT support for end-users via phone, email, and chat during night hours. Log and manage all support requests/incidents using an ITSM platform (e.g., ServiceNow). Troubleshoot issues related to: Windows OS and Microsoft 365 (Outlook, Teams, Excel) VPN and remote access Printers, desktops, laptops, and mobile devices Password resets and user account management (Active Directory) Monitor infrastructure alerts and escalate critical issues to the L2/NOC teams. Document all issues and solutions in the knowledge base and ticketing system. Follow standard operating procedures (SOPs) and ensure SLAs are met. Coordinate with the global IT team for any high-im...

Application Support Specialist / Lead Location - Bangalore, Hyderabad Experience- 3 years minimum in application support L3 Must have experience in Java, SQL, ITSM Tools WFO/ Rotational Shifts Immediate joiners only Contact - 9214334811

Job Title: Technical Support Engineer Tech Support- Tier 1 Location: Ahmedabad Reporting Authority : Team Lead Department/Group: Tech Support Minimum Qualification : Graduation Minimum Experience : Fresher - 3 Years Shift Timings : EST (5:30 PM to 2:30 AM) PST (9:00 PM to 6:00 AM) About eClinicalWorks: eClinicalWorks (fondly called eCW) was formed in 1999 and has grown to become one of the leading companies in the field of Healthcare IT. Since ages, humans have attempted to increase lifespan and improve the quality of health. Maintaining paper records of patients led to errors in handwritten prescriptions, lost patient files and incorrect medical treatment. This created the need for digitiza...

Role & responsibilities Accurately log all contactsincluding feedback, incidents, service requests, and information inquiries received via telephone, email, and web into the Incident Management System. Proactively manage your incident queue to ensure timely resolution within agreed Service Level Agreements (SLAs). Diagnose and resolve incidents efficiently, applying technical expertise and problem-solving skills. Maintain detailed and clear updates in the Incident Management System, including internal notes and customer communications as needed. Assign incidents to the appropriate teams or assignment groups to facilitate swift resolution. Monitor incident progress closely to ensure services ...

Sage Intacct - Implementation Senior Associate The RSM Business Applications practice is actively hiring for Sage Intacct Senior Associate. As a Sage Intacct Senior Associate at RSM, you will work with various mid-sized businesses in diverse industries with direct access to business owners. Working on numerous team engagements per year, you will work on several pieces of any assignment not just one small part -- and you will feel a great sense of accomplishment when you are done. The ideal candidate will have knowledge and experience in both accounting and Sage Intaccts cloud-based technology solution along with an understanding of how to leverage technology for process improvement. Key resp...

L2 Assurance Digital Support Analyst Senior 1 The Service Desk Analyst is a member of the Customer Support team and primary responsibility is second level technical support. They will respond to end-user inquiries regarding trouble with specific software applications in production or pilot mode. In addition, they will answer questions via phone, self-service queue and electronic mail, related to the use of supported software provided by RSM. Tasks include, but are not limited to, monitoring, tracking, and updating day-to-day status on user incidents and requests. He/she must have excellent customer service and communication skills, both written and oral, and must be able to communicate betwe...

Primary Skills - C#, ASP.NET, .NET Core, SQL Server 2022 Secondary Skills - React JS, Angular 2, SSIS, SSRS etc Design, develop, and maintain scalable and high-performance software applications using.NET technologies (C#, ASP.NET,HTML, CSS, and JavaScrip,.NET Core, SQL Server 2022). Work on both front-end and back-end development (SQL Server 2022), ensuring seamless integration of different components. Create and maintain RESTful APIs to support front-end functionality. Stay up-to-date with the latest .NET technologies and best practices and troubleshoot and resolve complex technical issues. Ensure code quality through code reviews and adherence to best practices. Optimize performance and se...

About the Job The Client Support Specialist provides legendary client support via phone, email, and chat in various Brightly Software products. The Client Support Specialist will work towards achieving expert knowledge in assigned products we offer in order to provide excellent support to our clients. What will you do? *Delivers legendary Client Support via phone, email and chat support to drive client retentions Answers incoming client requests in a fast-paced environment. Identifies and resolves non-routine technical problems for specific product suite by establishingtroubleshooting procedures to meet daily support requirements. Requirements What you need Candidates must be able to work th...

As Data Steward, you are responsible for maintaining integrity, accuracy, and security of data within the IFS system. You ensure compliance with data governance policies, you support seamless data integration, and you provide data-related expertise to optimize business processes and decision-making. Responsibilities Data Integration & Management: You manage the integration of data between IFS and other systems, ensuring harmonization: Vendor data management: creation, update, blocking and unblocking and interface with legacy systems Part management: creation of master parts and residual parts on Integra Data Governance & Quality: You implement and enforce data governance policies and standar...

Come join the Quality team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations. Join our team as a Quality assurance Associate and work on data investigation and provide program management support. As a Quality Assurance Associate within our Financial Services team, you will be responsible for allocating work, tracking status, and ensuring the completion of records assigned for testing. You will question and investigate data, provide program management support, and promote process improvements. This role provides an opportunity to apply your strong research, analytical, and comprehension skills, and your in-depth understanding of AML/KYC and...

Come join the Quality team and be a driving force in ensuring procedures that are tied to compliance and governmental regulations. Join our team as a Quality assurance Associate and work on data investigation and provide program management support. As a Quality Assurance Associate within our Financial Services team, you will be responsible for allocating work, tracking status, and ensuring the completion of records assigned for testing. You will question and investigate data, provide program management support, and promote process improvements. This role provides an opportunity to apply your strong research, analytical, and comprehension skills, and your in-depth understanding of AML/KYC and...

Ownership of theapplication production support for the IT applicationsLead Application Support L1&L2 across the applications from the end user perspectiveForm , maintainand manage a capable IT application support team Ensure welldocumented SOP/checklist and execution same as per the expected timelines Own disasterrecovery of applications with close co-ordination with infra team Ensure expected SLAs ,turned around time requirements linked to incidents ,changes ,problems inproduction Manage theapplication deployment in production Lead andpriorities the application support teams work load Manage and Ownthe Problem Management Process Maintainapplication monitoring , performance tuning and testin...

Software Engineering Senior Analyst About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Excited to grow your career We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for except...

Software Engineering Lead Analyst Position Overview The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role. Excited to grow your career We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities developing distributive applicatio...

Provide day-to-day support for Coupa P2P modules including requisitions, purchase orders, invoicing, supplier management, and expenses. Monitor system performance and resolve technical and functional issues in a timely manner. Work closely with procurement, finance, and IT teams to understand business requirements and translate them into system solutions. Manage user access, roles, and permissions within Coupa. Support integration between Coupa and other enterprise systems (e.g., ERP, SSO, middleware). Assist in system upgrades, testing, and deployment of new features or enhancements. Document support procedures, FAQs, and training materials for end-users. Liaise with Coupa support and vendo...

Role title Technical Support Supervisor Organization Cigna is multinational organisation and a leading global health services Provider, dedicated to helping people improve their health, wellbeing and sense of security. You ll be joining a global team with offices located in India. Cigna are now primarily following a hybrid work model with Production Support teams located in America, Europe, India & Malaysia. Role The Technical Support Supervisor role will join our Production Support team to Supervise and coach a team of Support Engineers focused on Web Applications and Cloud-based Services related to React-based frontends, Java backends and AWS infrastructure. Responsible for managing a port...

Senior Associate, Production Services Application Support Analyst At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance a...

Key Responsibilities: Provide first- and second-level support for eDiscovery tools, primarily Relativity. Monitor and troubleshoot application issues and escalate when necessary. Run and optimize SQL queries for reporting, data validation, and troubleshooting. Collaborate with legal teams, project managers, and IT teams to ensure seamless operations. Maintain incident logs, resolutions, and documentation of support procedures. Assist in testing, deployment, and upgrades of the eDiscovery platform. Perform regular health checks and ensure system availability and performance. Participate in rotational shifts, including weekends and holidays as required. Required Skills and Qualifications: 1+ y...

Your role To work within Corpay s technology function to deliver effective support to both users using the Corpay Complete platform. Responsible for investigating and verifying software issues raised by clients, prioritising against the client s business requirements, planned future development and available resource. What youll be doing To investigate application issues within defined timelines Determine business impacts and assign relevant priority to application defects raised by clients in order to agree timelines for delivering software fixes Advise users on appropriate action/workaround where applicable. Escalate issues when required to appropriate resource with view to resolving withi...

7+ years of experience, including 2 years in development and 3 years in SRE and enterprise application support. Hands-on expertise inIBM Sterling OMS, Spring Boot, Java, and SQL. Strong knowledge of observability tools like Splunk, Dynatrace, and Grafana. Skilled in incident management, event-driven architecture, and on-call production support.

Dear All, PFB Opening. Position- Application Support Mandatory Skills- Linux , Oracle/ MS SQL, SQL DML statements, Log file extraction, Monitoring application and Infra. Experience-2 to 6 Years Location-Mumbai-BKC-NSE Office 5 Days Working CTC-upto 4.8 LPA Immediate joiners from Mumbai only can apply. Interview Process: 1st Round: Virtual Interview and 2nd round-face to face. Notice Period: Immediate to Serving 15 Days Max Job Description Overview: We are seeking a highly skilled and experienced Application/Production Support Lead to join our team in Mumbai. The ideal candidate will have a strong background in application and production support with Lead experience, with expertise in Linux a...

Dear Candidates, We are hiring for Support Analyst Skills- Linux/Unix, Shell, SQL, L2 support Location- Mumbai Exp- 5+ years Notice Period- Immediate to 30 days only Technical Qualification Ability to multi-task, work under pressure & tight deadlines Self-motivated and highly professional with ability to lead and take ownership and responsibility Team player with strong interpersonal, oral and written communication skills. Hands-on experience in Unix/Linux systems and Shell scripting. Hands-on experience in SQL - Sybase. Experience of Java would be an added advantage. Knowledge of Capital Market or Market Risk and Credit Risk would be an added advantage. Interested candidates share resume on...