5105 Application Support Jobs - Page 3

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a dynamic and detail-oriented Analyst to join our team as a Solution Architect specializing in Data Network and Cloud Contact Center solutions. This role focuses on solutioning innovative, scalable, and secure solutions to enhance the customer experience. The Analyst ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : Network Engineering Planning and Deployment Solution, Network Security OperationsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a cruci...

Key Responsibilities Serve as the first point of contact for technical issues: answer customer inquiries via voice calls. Troubleshoot and resolve problems related to SaaS product use: configuration, integrations, performance, errors, etc. Guide customers in onboarding, setup, and best practices to maximize value from our product. Collect diagnostic data, replicate issues where possible, escalate when needed with clear reproduction steps. Maintain detailed, clear ticket records in our CRM/ticketing tool. Produce and maintain support documentation: knowledge base articles, FAQs, howto guides. Meet service level agreements (SLAs) in terms of response time, resolution time, firstcall resolution...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP for Retail Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activitie...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless integration. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisio...

Project Role : Application Support Engineer Project Role Description : Act as software detectives

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Key Responsibilities:- 1.Manage the delivery of multiple software license compliance reviews to agreed timeframes and budgets. 2.Work with end users to assist in the data collection process enabling a smooth and efficient end to end review process that meets our clie...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Monitoring & Tools Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving a...

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager t...

Working with project teams to advise clients on enterprise-wide data integrations Creating ways to better assess analytics, better supporting business decision making Work as a team member with client personnel and other IBM teams to identify functional requirements and subsequently working with or in some instances leading others in the identification, justification, and design of the client's solution. Participate in a wide range of design activities, from requirements analysis through systems, application and/or process design specification and implementation. Gain knowledge across multiple platforms, processes, or architectures. Required education Bachelor's Degree Preferred education Ma...

Dot Net Senior Application Support Analyst Rotational Shift and need to login early AU Hrs morning (i:e 4:00 AM IST) JD Responsibilities: Dealing with support escalations from Level 1 team, including complex user and monitoring support queries, with as minimal as possible escalations to L3 teams Engage in ITIL\ Incident Management\ SLA\ Problem Management and Release Management Process on day-to-day operations Planning and execution of proactive non-ticket tasks (such as automation or tool implementations) Perform health checks twice a day To create, update, amend relevant production support documentation To use firm standard support tools and processes. To provide weekend support or off bus...

Detailed JD Must to have :- Windows Server Operating System Powershell scripting and ADO DevOps Location flexibility Chennai / Bengaluru Experience - 8+ years Senior Windows SA required with at least 9 + Years experience. Have exceptional hands-on working experience in Windows Server Operating System Products. Must demonstrate background in troubleshooting, identifying root cause, implement solutions or finetuning systems in a complex Windows network environment including Active directory. Minimum 5 years of production support experience. Minimum 3 years of support experience in Windows server clusters. Experience in Powershell scripting and ADO DevOps would be an added advantage. Understand...

Job Description Hardware Asset Management Basic Asset Management knowledge. Perform various asset verification activities, PAV OF IT Store Stock Assets & FAR as per business requirement. Daily, weekly, and monthly stock reconciliation. Execute ITAM IMAC process and deployment of assets on Floors, Building. Asset handover and take over for new deployment and back-out cases. Coordination with the end users for the return assets. Asset received from the exit, break fix retrieval cases. Ensure adherence to quality / security standards defined for the engagement along with . Non-Compliance data reconciliation & closure Ticket management as per process guidelines Mandatory Skills: ITIL - IT Hardwa...

Basic Asset Management knowledge. Perform various asset verification activities, PAV OF IT Store Stock Assets & FAR as per business requirement. Daily, weekly, and monthly stock reconciliation. Execute ITAM IMAC process and deployment of assets on Floors, Building. Asset handover and take over for new deployment and back-out cases. Coordination with the end users for the return assets. Asset received from the exit, break fix retrieval cases. Ensure adherence to quality / security standards defined for the engagement along with . Non-Compliance data reconciliation & closure Ticket management as per process guidelines Mandatory Skills: ITIL - IT Hardware Asset Management.Experience: 1-3 Years.

SUMMARY OF POSITION AND OBJECTIVES: Eurofins is seeking a highly skilled and experiencedSenior Product Support Specialist to join our IT Product Support team. The ideal candidate will have 57 years of hands-on experience inMicrosoft Dynamics 365 CRM, with deep expertise inSales and Customer Service,knowledge on Customer Insights, andCustomer Voicemodules. This role is pivotal in ensuring the smooth operation, maintenance, and support of D365 CRM applications and integrations across Eurofins companies. Job description: Provide Level 2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support on Application and its interfaces. Operat...

POSITION TITLE (ENGLISH) Senior Product Sustenance Engineer REPORTING TO Manager REPORTING LOCATION Bangalore WORKING LOCATION Bangalore NUMBER OF FTEs UNDER RESPONSIBILITY 0 SUMMARY OF POSITION AND OBJECTIVES (maximum 500 characters (not including spaces) for short position posting and introduction of posting on Eurofins website and career portals) The Product Sustenance Engineer is responsible for IT application support activities including maintenance, administration, and Level 2 support of the Applications / suite of applications. They will work closely with the Eurofins resources working in Labs, Business Analyst and Service Desk to provide Level 2 support and to ensure timely and effic...

SUMMARY OF POSITION AND OBJECTIVES: Eurofins is seeking a highly skilled and experiencedSenior Product Support Specialist to join our IT Product Support team. The ideal candidate will have 57 years of hands-on experience inMicrosoft Dynamics 365 CRM, with deep expertise inSales and Customer Service,knowledge on Customer Insights, andCustomer Voicemodules. This role is pivotal in ensuring the smooth operation, maintenance, and support of D365 CRM applications and integrations across Eurofins companies. Job description: Provide Level 2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support on Application and its interfaces. Operat...

About Business line/Function : BP2S APS IT Functions Is a set of IT Finance, Client Services and Control System (CSCS), Client Solutions applications in BP2S .We are providing 24 x 7 Support along with rotational on-call Support in Chennai. Currently in Chennai, we have 3 Application (1 C1, 1 C2 and 1 C3). The team provide L1 and L2 Support related to Incident Management & Event Management. Position Purpose The Support Analyst will provides the Monitoring, Support, Investigation, Troubleshooting, Incident Management and Problem Management in multiple technologies and applications. Manages existing systems and subsystems, which applications and business streams rely on, and is responsible for...

Req ID: 338898 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a helpdesk senior service desk- Technical Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "Senior Service Desk Associate English India Work from Office Competitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnose...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve techn...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Server Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and res...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Provide expertise in planning, execution and troubleshooting of SAP modules like ECC, BI, PI, BO and...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Security Vulnerability Management Operations Good to have skills : Application Vulnerability Management Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role:Vulnerability Management Role Description:Vulnerability Management role is responsible for identifying, assessing, prioritizing, and remediating security vulnerabilities across infrastructure and applications. This in...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve techn...

Role Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs, addressing their concerns with precision, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client issues are accurately defined and resolved through your extensive product knowledge. Your role is crucial in maintaining the integrity and performance of our world-class systems, contributing to overall client satisfaction and operational excellence. Key Responsibilities: ...