1628 Application Support Jobs - Page 28

Req ID: 322933 We are currently seeking a Windows Admin to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Key Responsibilities Provide guidance and direction in area of infrastructure technology specialization to support platforms and sectors Apply the discipline of engineering to deliver critical platform application support and optimize platform/sector functionality Fully understand, support, and define platform and areas supported to minimize risks and impact to customers, Review issues and escalations, as well as resolve production problems, ensuring that status and technical matters are reported to management in a timely manner Utilize skillset to provide support, troubleshooting and performance-tuning within technical domain Support the creation and implementation of system improvements that will improve performance of application and reliability while maintaining controls Core Role Competencies Technical Knowledge: Applies in-depth/comprehensive knowledge of specialty area (s)/subject domain to assume responsibility for large, complex system(s) / initiatives. Team Collaboration: Experienced in collaborating with a diverse team to accomplish a difficult task and/or handle a high-stakes business issue/s. Establishes organization support for team (positive relationships with leaders, sponsors, and partners) Risk Management: Examines and defines factors that could adversely affect task completion, delivery, or achievement of customer satisfaction. Evaluates controls to help mitigate negative outcomes through prevention, detection, and correction. Identifies the risks of negative outcomes, including inadvertent error or fraud. Ensures ongoing compliance with regulatory requirements. Processes/Procedures: Ensures processes and procedures are in place for self and others to use. Seeks ways to improve existing processes, adjusting, or recommending reengineering improvements. Managing Innovation Identifies assumptions and sees alternative ways to view or define problems. Is not constrained by thoughts or approaches of others. Views situations from multiple perspectives; brainstorms multiple approaches and solutions and can take a creative idea and put it into practice. Effective Communication Leads communications on major change / initiative. Evidence of careful planning of the strategic messages, writing of presentation/report, consideration of challenging messages that need to be conveyed, and execution of that plan to achieve desired outcome. Keeps audience engaged and frames message in line with audience experience, background, and expectation. Skills / Experience Levels Candidate should have multiple years of experience in your area of infrastructure technology specialization to support Applications hosted on Windows. Strong communication skills with the ability to articulate clearly in high stress situations Work independently and are self-directed to work with application teams. 5+ years of experience and have skills and proficiency with Windows server. Application knowledge on MS Office Tools, including SharePoint, Teams, Excel, etc. At least the last 3 releases of Windows Server. TCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issues. Active Directory, SRV Records, and Windows Authentication Process MS Vital Signs, System Performance Counters, and analyzing resource exhaustion PowerShell and the ability to create scripts or execute commands remotely against one or more servers. Windows Clusters and high availability solutions Remote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager) HP Hardware, Driver/Firmware Updates, Diagnostics VMWare or other virtualization platforms ServiceNow or similar service management system. JIRA or similar project management platform.

Key Responsibilities: Design solutions ensuring high availability, scalability, and performance. Lead application monitoring, observability, and AIOps practices. Establish testing strategies (automation, performance, security). Drive DevOps, SRE, and incident management best practices. Required Skills: Strong experience with observability stacks (New Relic, Dynatrace, Splunk, etc.). Expertise in performance engineering, quality assurance, and application support. Familiarity with AIOps, SRE, and proactive incident response models. Hands-on knowledge of cloud-native monitoring and CI/CD pipelines. Must have 8+ years of solutions architecure and presales experience Expertise in technical solutions writing and presenting using tools such as Word, PowerPoint, Excel, Visio etc. High level of executive presence to be able to articulate the solutions to CXO level executives.

Req ID: 316318 We are currently seeking a Senior .NET/GCP Engineer (REMOTE) to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Senior .NET/GCP Engineer - Remote How You"™ll Help Us: A Senior Application Developer is first and foremost a software developer who specializes in .NET C

Years of Experience: 2.5 Years to 3 Years Proficiency in diagnosing and resolving application-level issues efficiently. Familiarity with various operating systems such as Windows and Linux. Experience with ITSM software and ticketing systems (JIRA and Redmine). Awareness of IT security best practices and protocols. Strong verbal and written communication skills to interact with end-users and team members. A focus on providing excellent customer service and addressing user needs. Analytical and critical thinking abilities to troubleshoot issues creatively. Flexibility to adapt to rapidly changing technology environments. Collaboration skills for working with various IT teams and departments. Efficiently prioritize and manage multiple tasks and requests. Strong documentation skills to record solutions and create user-friendly guides. SQL, MS Excel and strong knowledge in ITIL V4/V3 Comfortable to work in 24/7 shift timing

Key Skills: Proficient in ASP.NET MVC frameworks. Strong knowledge of C#, .NET Framework/.NET Core. Hands-on experience with application support and issue resolution. Familiarity with front-end technologies like HTML, CSS, JavaScript is a plus.

Integration Engineer Those who share our core belief of 'Every Day is Game Day' We bring our best selves to work each day to realise our mission of enriching the world through the power of digital commerce and financial services. ROLE PURPOSE Strong experience required in OpenAPI's, third-party software integration by using RESTful API's, GraphQL Java and Plugins for trouble shooting & integration process. Proficient in bug tracking and test management tool-sets (JIRA, SVN, GIT, Jenkins) Good exposure to web application testing written in React and Flutter. Good Exposure to SQL Queries Must have experience in Rest & Soap API testing Excel Skills: Excellent, Capability: Work in pressure communicate the progress to both internal and external stakeholder, take initiatives in identifying growth opportunities. THE RESPONSIBILTIES WE ENTRUST YOU WITH. Gather and analyze metrics from operating systems as well as applications to assist in Deliver a Product knowledge, Problem solving, critical thinking Technical understanding, coding skills Analytical ability, knowledge of advanced application for Android platform Coach and guide team members in Agile frameworks to drive results/performance WHAT MATTERS IN THIS ROLE Experience & Portfolio Any Graduate (BTech, MCA Preferred) Technical Skills & Efficiency Experience and strong knowledge in SQL queries, Open APIs, RESTful APIs & Plugins, Application support and EDC/POS Integration experience Prior Coding knowledge will be Plus. Communication & Ownership Communication Skills: Excellent verbal and written communication, with the ability to build relationships with candidates and stakeholders. Organizational Skills: Ability to manage multiple roles and priorities simultaneously in a fast-paced environment. Adaptability: Comfortable with dynamic requirements and able to pivot recruitment strategies as needed. THINGS YOU SHOULD BE COMFORTABLE WITH Working from office As of now, we work out of our offices, 5 days a week. Pushing the boundaries Have a big idea? See something that you feel we should do but havent done? We will hustle hard to make it happen. We encourage out of the box thinking, and if you bring that with you, we will make sure you get a bag that fits all the energy you bring along. WHAT WE VALUE IN OUR PEOPLE You take the shot You decide fast and deliver right. You are the CEO of what you do You show ownership and make things happen. You sign your work like an artist You seek to learn and take pride in the work you do.

Job Description The Team Lead position is responsible for leading the employees on the Service Desk team in support of Customer engagements. The Team Lead is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Job Responsibility : Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Approves and monitors employee timecards, schedule adherence, and attendance. Responsible for conducting regular coaching sessions and for the retention of team members. Monitors interaction volume and trends and takes appropriate action, requesting staffing adjustments when necessary to the Manager. Understands and works within SLAs and KPIs to fulfill Companys obligations. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job performance; motivating, coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Drives improvement and accountability for team based on Quality team and customer satisfaction feedback. Acts as a point of contact for customer inquiries and escalations. Works in an on-call capacity as needed. Required Experience, Education and Knowledge: Must be proficient in Microsoft Office. 5 years relevant helpdesk experience and Application support experience. Minimum of two years of supervisory experience. Experience with ITIL best practices. ITIL Foundations certification preferred. Ability & Skills: Ability to multitask and complete tasks effectively. Excellent verbal and written communication skills. Ability to mentor and help in the professional growth of others. Highly developed interpersonal skills. Strong problem solving, conflict resolution, and customer service skills. Ability to work independently and maintain professional working relationships with coworkers. Ability to obtain information from all relevant sources and use information to identify solutions.

Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points. Workplace type : Hybrid Working

Looking for a Cloud Data Support Streaming Engineer with 8+ years of experience in Azure Data Lake, Databricks, PySpark, and Python. Role includes monitoring, troubleshooting, and support for streaming data pipelines.

5 + years of Production Support Ready to work in 24*7 Production support. 5+ Years in PowerShell, Shell scripting. 5+ Year of experience in Control-M 5+ year of experience in SQL, Stored Procedures, query Exp in FI/Capital Market/ Investment BK

Application Support Executive Purpose Person will be part of the Application Support Team. providing telephonic and email support to OpportuneHR customers. Skills required Customer Support handling, Oral and written communication skills Excel SQL will be preferred HRMS domain knowledge preferred Experience One year experience on any ERP type software support to customers / users

Job Description: Value Preposition As a Lead Software Engineer, your primary responsibilities include understanding and translating business needs into technical solutions within a dynamic, global environment. You will collaborate with various stakeholders like Technology Managers, Engineers, System Analysts, and Product Owners to implement solutions, ensuring they align with project goals and are both efficient and reliable. Job Details Position Title: Lead Software Engineer Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: You will be part of the Enterprise Fraud Technology team, a motivated and skilled group of engineers, analysts and product specialists focused on implementing solutions that detect and prevent financial crime. We collaborate closely with cross-functional teams to build robust and scalable fraud solutions. We value precision, accountability, and strong sense of purpose in our work. Impact In this role, you will be responsible for actively preventing and detecting fraudulent activities within the bank, aiming to reduce financial losses, operational expenses, and reputational damage, while ensuring the security of customer assets Key Deliverables (Duties and Responsibilities) Design, develop and maintain end-to-end fraud detection and prevention systems. Analyze and translate complex business requirements into a functional system design document. Convert application designs into data model and data mapping specifications. Technology and system related analysis using knowledge of current applications, interfaces, and data structures to recommend solutions and provide input. Apply data analysis skills to understand detailed data flows between the systems. Configure systems and develop expertise in system functionality and design. Understand points of interaction and impact on other systems across the enterprise. Design and implement Microservices and APIs to support fraud detection and response. Design, develop, and manage automated unit, integration and acceptance tests. Assist in developing and executing test scripts. Assist in developing training materials for system functionality. Assist with performing applications changes and configurations. Manage the installation of application software patches and upgrades. Skills and Qualification (Functional and Technical Skills) Hands-on development experience in Java J2EE and SQL applications. Strong skills in Spring, Spring Boot, and Spring Cloud. Experience in containerization (Dockers, Kubernetes). Hands-on experience with relational databases (Postgres, MySQL, Oracle, SQL Server). Ability to design applications in AWS and Azure. Experience with streaming (Kafka). Strong understanding of CI/CD pipelines for automated deployment. Strong hands-on expertise in debugging and fixing streaming jobs by reviewing debug logs and configurations. Demonstrated experience with Application Servers (Tomcat, Websphere, Jetty, JBoss) and Web Servers (Apache, NGINX). Experience with distributed source control systems - Preferably Git. Experience with agile methodologies and tools (e. g. JIRA). Excellent problem solving and communications skills. Qualification Bachelor s in computer science or engineering or related field. 7 to 10 years experience in full stack software development and maintenance Preferred Qualification Experience in API, Microservices, DevOps, AWS, Azure and Integrated Solutions. Experience with Confluent Kafka and MQ. Experience in SDLC and Agile methodologies. Experience in payments domain (ACH, Checks, FedNow, RTP, Wires, ISO, etc.,) is a plus. Prior financial services or banking experience. Experience in industry leading fraud detection, prevention, and analytics solutions. Relationships & Collaboration This role is focused on building and implementing scalable systems by fostering collaboration across different departments. The role involves working closely with technology, operations, and application support teams, as well as partnering with product and business teams to align on goals. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Data Engineer (Azure) Jobs | 7+ years | Coimbatore, Tamil Nadu(Full-time) Job Description Purpose: IT applications (Implementation and support): The employee should be able to develop ETL pipelines, data visualizations and analysis. Minimum Qualifications and Knowledge: Bachelor s degree in computer science or information technologies. Minimum Experience: 8+ years in Data Engineering (design, model and building ETL pipelines, data/lake house design and development) 4+ years in Python and Spark (strong knowledge in PySpark, Pandas, Numpy) 4+ year in Azure Data Factory and Databricks (strong Performance Optimization skills) 8+ years in SQL Job-Specific Skills: Self-motivated and committed to quality. Interpersonal and analytical skills. Problem solving skills. Excellent organization skills. Required for 6-months, with the possibility of renewal based on project requirements Finance industry working experience is preferred (Insurance background is 01st preference). Candidates currently working in any region is fine ( Abu Dhabi/India) Application Development: Data modelling, development and deployment of end-to-end data analytics solutions in cloud environment - Azure. Data processing including big data processing, integration, data modelling in line with the concepts of lake house medallion architecture. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Collaborate with vendor to create pipelines for Open Insurance project for four Line of Business Motor, Home, Medical & Travel Create robust data models, data catalogue & data mesh architecture for selfservice analytics, facilitating user-friendly data exploration and reporting. Data Governance - Ensure data quality, security, discoverability Application Support: Maintain and execute performance tuning and data quality fixes. Required Knowledge, Skills, and Abilities https://www.tebs.com Whom we are looking for p Purpose: br IT applications (Implementation and support): The employee should be able to develop ETL pipelines, data visualizations and analysis. br /p p Minimum Qualifications and Knowledge: br Bachelor s degree in computer science or information technologies. br Minimum Experience: br 8+ years in Data Engineering (design, model and building ETL pipelines, data/lake house design and development) br 4+ years in Python and Spark (strong knowledge in PySpark, Pandas, Numpy) br 4+ year in Azure Data Factory and Databricks (strong Performance Optimization skills) br 8+ years in SQL br Job-Specific Skills: br Self-motivated and committed to quality. Interpersonal and analytical skills. br Problem solving skills. br Excellent organization skills. br Required for 6-months, with the possibility of renewal based on project requirements br Finance industry working experience is preferred (Insurance background is 01st preference). br Candidates currently working in any region is fine ( Abu Dhabi/India) br /P p Application Development: br Data modelling, development and deployment of end-to-end data analytics solutions in cloud environment - Azure. br Data processing including big data processing, integration, data modelling in line with the concepts of lake house medallion architecture. br Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. br Collaborate with vendor to create pipelines for Open Insurance project for four Line of Business Motor, Home, Medical & Travel br Create robust data models, data catalogue & data mesh architecture for selfservice analytics, facilitating user-friendly data exploration and reporting. br Data Governance - Ensure data quality, security, discoverability br /p p Application Support: br Maintain and execute performance tuning and data quality fixes. br /p

Job Description: Value Proposition As a Lead Test Engineer, you are in a pivotal role to ensure software quality, work with various teams in a fast-paced, ever-changing environment. Your role requires a strong blend of technical expertise, automation skills, and leadership abilities Job Details Position Title: Lead Test Engineer Career Level: P3 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: You will be part of the Enterprise Fraud Technology team, a motivated and skilled group of engineers, analysts and product specialists focused on implementing solutions that detect and prevent financial crime. We collaborate closely with cross-functional teams to build robust and scalable fraud solutions. We value precision, accountability, and strong sense of purpose in our work. Impact In this role, you will be responsible for actively preventing and detecting fraudulent activities within the bank, aiming to reduce financial losses, operational expenses, and reputational damage, while ensuring the security of customer assets Key Deliverables (Duties and Responsibilities) Participate in the design, implementation, and testing of highly scalable and fault-tolerant distributed components, using functional programming paradigms, APIs, abstractions, and integration patterns Convert business requirements into technical requirements, design, and develop system acceptance criteria, functional test plans, with a focus on coverage, performance, and automation Collaborate with multiple teams across Development, Operations & Infrastructure, and Product to analyze, debug, and resolve design and code issues. Support cross-functional teams in integrated test efforts. Identify process improvements, error trends, and root causes, making recommendations for remedies to colleagues and management. Contribute to an efficient development process pipeline by leveraging best-in-class CI/CD tools and implement scalable, reusable test automation frameworks. Document processes, designs, test results, and analysis. Develop and execute chaos test suites for business services and infrastructure. Perform quality assurance testing, including unit, system, integration, and regression testing. Support the development of test automation. Collaborate closely with the development team to analyze, debug, and resolve application issues Lead test automation efforts, explore new test automation tools and methods, and define the automation strategy/plan Skills and Qualification (Functional and Technical Skills) Qualification Bachelor s in computer science or engineering or related field. 7+ years of experience in software development lifecycle. Skills 7+ years of demonstrated experience in in writing clean scripts/code quickly, preferably Java coding, test planning, test design, test strategy, and test execution of large scale, distributed cloud based software systems to ensure appropriate and adequate coverage and control. 4 years of hands-on experience in using any programming language like Java or C#, VB Scripts and and UI test automation is required. 4 years of hands-on experience in test automation tools Selenium, HP UFT (HP ALM and HP LoadRunner) is required. 4 years of experience in automation framework development (ex: robot framework, Gatling, JMeter, Zap). Hands on experience in test automation tools Selenium, HP UFT (HP ALM and HP LoadRunner) is required. Hands on experience in Java Programming, VBScripts and UI test automation is required. Must Have technical skills: Bdd, Selenium Webdriver, Selenium, Jenkins, Git, CICD, Database experience (SQL/NoSQL) Experience working with NoSQL databases like Cassandra, MongoDB, MySQL Experience working on Kubernetes Containerized infrastructure is a big plus Experience in continuous integration (ex: Jenkins) Experience with JIRA and ALM Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing large components for enterprise projects Exposure to Test Driven Development Exposure to Micro Services based architecture Exposure to CI/CD / Code Coverage / Static Code analysis Tools Knowledge of ISO 8583, SOAP, XML messaging, REST, JSON Demonstrate ability to work effectively with a globally distributed team Preferred Skills Experience with distributed database, distributed computing and high frequency transactions Experience testing Payment Systems, APIs, Microservices Knowledge of Bitbucket and Maven Experience in system automation using framework such as Cucumber Knowledge of functional programming languages like Go, Scala Relationships & Collaboration This role is focused on building and implementing scalable systems by fostering collaboration across different departments. The role involves working closely with technology, operations, and application support teams, as well as partnering with product and business teams to align on goals. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

1. Be responsible for RUN activities of Finance Systems. Main tasks includeIncident, change, problem management for the Back Office Treasury Team (Finance, Platform, Treasury, Bank Communication and Pre-Accounting) KPI, SLAs follow up, reporting and Communication 2. RUN documentation management (audit and maintenance of existing procedures, redaction of missing procedures) 3. Capture, documentation and fulfillment of service requests created by end users in accordance with procedures and SLAs 4. Functional support of the applications (support Level 2 and 3) Functional expertise (set up, implementation, processes) Continuous improvement of plan management. Help to develop and manage key users relationships (IT Key users forum, Communication plan, etc.) 5. Contribute to Test strategy and Release ManagementAccompany Company Global treasury team in the definition and set up of test strategy 6. Work closely with Solution Management to incorporate BUILD activities into RUNEscalate to Solution Manager in case of any relevant issues and risks on the functional and technical side (workload constraints, conflicts, etc.). 7. Work closely with Business Analysts of the Treasury Program and highlight cross-functional issues or synergies to Business analyst teams and Project/Program managers Must have Power Apps & Expert Finance Markets (Forex, Market Data, Valuation) Cash Management (Treasury Position, Cash Pooling) Support tradingNice to have Power BI Technologies Bank Communication (Bank Formats, FIN and FILEACT Protocols) Pre-Accounting (Chart of Accounts, Posting Rules) Office 365 Package Fluent English (Written and Spoken) Support Methodology and Best Practices ITIL Best Practices Incident, Change, Problem Management

Lead the coordinated implementation of the TPRM program across vendors, suppliers, customers, and partners by managing project plans, risk logs, and delivery milestones. Drive cross-functional alignment between TPRM, Procurement, Legal, IT, Supplier Enablement, and Business Units to ensure seamless integration and process adoption. Oversee tool configuration and integration activities across platforms like Coupa and ServiceNow, ensuring technical milestones align with program goals. Develop executive-facing materials , including status dashboards, presentations, and reports, while supporting SOP creation and policy rollout. Enable program scalability by tracking hiring progress, supporting onboarding and training of new analysts, and proactively escalating implementation blockers. % of Time (required) Essential Functions (ideally 5-10 with greatest % first) 50% Program Management & Execution Coordinate end-to-end implementation of the TPRM program across third-party categories (vendors, suppliers, customers, partners) Manage detailed project plans, RAID logs, risk registers, and delivery milestones Track progress across workstreams, escalate blockers, and ensure on-time delivery of program phases Support lifecycle definition, tool configuration planning, and process harmonization 40% Stakeholder Engagement, Reporting & Change Enablement Drive alignment between TPRM, Procurement, Legal, IT, Supplier Enablement, and business units Coordinate tool integration activities across platforms such as Coupa and ServiceNow Prepare executive-level dashboards, program status reports, and visual presentations Support internal communication plans, change management activities, and policy rollout documentation 10% Additional Duties & Program Flexibility Assist in hiring, onboarding, and training of new TPRM analysts Support ad hoc requests, cross-functional risk initiatives, and other duties as assigned Knowledge and Skills /indicate required or preferred Proven ability to drive complex, cross-functional programs to completion on timeAdvanced skills in Microsoft Excel (dashboards, pivot tables, formulas)Strong PowerPoint and executive storytelling abilitiesAttention to detail with ability to manage multiple priorities under tight timelinesExcellent communication and stakeholder management skillsComfortable working in ambiguity and building structure from scratch Requirements (indicate required or preferred) Experience: Type Number of Years Program management experience in risk, compliance, or consulting, with solid understanding of third-party risk lifecycle and governance. (Required) Proficient with tools like Coupa, ServiceNow, Archer, or similar risk and procurement platforms. (Required) Experience in a Big 4 or top-tier consulting firm s TPRM practice is highly preferred Certifications Preferred: PMP, CTPRP ,CRMP 4-6 Location: Combination of on site and virtual Travel Required: No travel required This description reflects assignment of essential functions; however, it is not an exhaustive list and does not proscribe or restrict the tasks that may be assigned. Job duties may be reviewed upon request for disability related accommodation. Apply now! Share with LinkedIn Share with Facebook Share with Twitter Privacy Statement | Cookie Settings | Job Application Support | Code of Conduct | Copyright 2020 - 2025 Kelly Services Inc.

Application Support LOS (Loan Origination System) NBFC Immediate -15 Days (Notice Period)

About Us At ANZ, were applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services for our customers, to building a bank for the future About the Role As a Software Engineer in our Team you ll play a key role in helping to deliver innovative and stable technology solutions for the Markets business. This role will work with the Product Owner, Business Representatives, and your fellow team members to design, develop, implement and support the Institutional Term Deposits application primarily, whilst giving you to opportunity to learn other systems in our space. Banking is changing and we re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you ll be building your future, while helping to build ours. Role Location : India, Bangalore Role Type : Permanent What will your day look like? As a Software Engineer, you will: Perform analysis and translation of business requirements into functional/non functional system specifications/stories, Perform the impact analysis of change, estimating, performing peer reviews, communication with business customers and stakeholders key role in supporting solutions through consulting, analysis and design phase of the SDLC for the purposes of developing new and/or enhancing the applications. The role also requires the incumbent to lead and mentor the less experienced Engineers and drive improvement in the engineering competency as well as managing process improvement. This role will also require carrying out the second level application support and also managing all the application that is supported to meet the SLA. What will you bring? To grow and be successful in this role, you will ideally bring the following: Technical skills including C#, ASP.NET MVC, ASP.NET WebAPI, dotnet core, web frontend HTML5 CSS Javascript jQuery, SQL using Microsoft SQL database Experience with DevOps, CI/CD setup, Git Source Control Proven analytical skills and data-driven decision making AWS cloud understanding (EC2, RDS, Glue ETL) Ability to quickly gather information on the progress of work and communicate this to key stakeholders Identify, monitor and manage risks, issues and dependencies, agreeing appropriate risk responses Good to have: C++, Python, Powershell Infrastructure as code using Terraform Single-sign-on (SSO) technologies, e.g. SAML, OpenID Connect (OIDC), OAuth2.0, JWT one or more of Reactjs, Angularjs, Vue, or other mainstream javascript framework An understanding of the ITD system and/or the Deposits business would be advantageous You re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we d love to hear from you. Job Posting End Date 16/06/2025 , 11.59pm, (Melbourne Australia)

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role Well be offering this role as senior analyst level What youll do As a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills youll need We re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. We re also looking for: Knowledge and experience of industry standard toolsets and processes Knowledge and experience of using operational principles A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Good collaboration and stakeholder management skills Hours 45 Job Posting Closing Date: 19/06/2025

Consistently dependable and punctual, follows through on commitments, and provides clear, evidence-based explanations for decisions, earning the respect of teams and colleagues Takes ownership and accountability for actions and decisions, uses persuasiveness to inspire others, and remains focused on driving results HIS, RIS, ERp, and Medblaze application support EMR implementation and IP and OP User application access forms Frequent rounds Interaction with respective doctors fir EMR and other support

In this role, you'll be responsible for analyzing and improving ETL Data Integration standards, optimizing performance through automation, and supporting the development of automation solutions. you'll join a team of ETL authorities providing support across numerous projects, working closely with global business partners to ensure successful delivery. Your expertise will be crucial in coordinating database design and development, fix technical issues, and taking ownership of evolving CI/CD processes. Essential Skills/Experience: Administering the ETL Platform including: Configuration and Licensing User Management Project Creation (including Bitbucket repositories) Job Server and Job management Handling of Software Updates/Patches Major version migration 8+ years coordinating Enterprise ETL platforms and working with ETL Data Integration in an enterprise scale environment. Technical support to applications on fix Environment, software and application level issues. Knowledge and experience of working on Unix shell scripting or python script. Experience fix or debugging on Linux server is required. Knowledge and experience on AWS Cloud ecosystem. ETL License Management. Design and Code Reviews. Aiding in the establishment of team development standard methodologies. Data warehousing and database design concepts. Prior experience of Migration and Patching activity. Desirable Skills / Experience: Maintain and develop CI/CD pipeline using groovy scripts. Maintain and develop Ansible scripts for ETL service and infrastructure management. Design and Develop tools to standardize and automate monitoring, application support activities. Excellent written and oral communication skills. Ability to work optimally independently or as part of a team to achieve objectives. A self-starter with high levels of drive, energy, and resilience. Willing to be involved in all areas of deployment process including testing and release planning. Eager to learn and develop new tech skills as required.

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate s degree in a related area or 7+ years of experience in the field or in a related area. Familiar with a variety of fields concepts, practices, and procedures. Rely on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Position Description: Install, upgrade, support and troubleshoot Windows OS and Microsoft Office, Apple, Mac, iPhones, iPads, and any other authorized desktop applications Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts levels Safely package equipment for branches and arrange for the transport of the equipment Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that have authorized access to the network When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member Develop trends by monitoring and analyzing incoming calls, problems and support requests Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Use tools and methodologies to load, copy and customize operating system configurations for deployment Responsible for tracking hardware and software inventory Familiarize end users with basic software, hardware and peripheral device operation Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers Works with vendor support contacts to resolve technical issues within the desktop environment Escalate issues and involve experts wherever required to resolve issues as quickly as possible Works with other IT team members regarding new branch builds and upgrades Dealing with queries by following departmental procedures for fault resolution Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines Arranges for and/or prepares equipment for shipping/receiving Maintains IT records and tracking for area of responsibility Ensures that the supported customer accurately completes the approved work request with the date and time of submission Develop sound understanding of IT operations and related applications and IT systems as we'll as business related processes and procedures Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas Maintain adequate knowledge of operating systems and application software used to provide a high level of support Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures Skill/Ability Knowledge: Excellent technical knowledge of PCs and desktop hardware. Working technical knowledge of current protocols, operating systems and standards. Ability to operate tools, components and peripheral accessories. Microsoft Certified Technology Specialist essential A+ experience Software and Hardware Troubleshooting Windows OS experience Apple, Mac, iPhone, iPad Routers, switches and firewall experience Microsoft Office support TCP/IP Enterprise Backup Software Working knowledge of SMS, AD, Exchange 2007/2010 and remote-control tools Knowledge of all software applications used within the organization Professional image and grooming Self-confidence and interpersonal skills Analytical and problem-solving skills Good communication (both verbal and written) skills Planning and organizing skills Good administration management skills Strong listening skills Able to operate effectively in a team environment with both technical and nontechnical team members Able to operate with minimal supervision Able to manage time effectively, set priorities appropriately, schedule calls Able to maintain professional demeanor under stress Able to operate within customer standard operating procedures Soft Skills : Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the clients business problems and deliver solutions and recommendations to solve. Interpersonal: Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals. Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

locationsBangalore, Indiaposted onPosted 7 Days Ago job requisition id30677 The Opportunity As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio.Youll collaborate through innovation with IT, operations teams, product development and product management. VP, Customer Support. What Youll Contribute Product/Customer support for global clients. Manage the flow of customers incidents via telephone, cases/incidents, and working with next level support, infrastructure teams, product teams and manage end-to-end communication with clients based on agreed SLAs. Triage and escalate incidents in a timely manner according to standard operating procedures. Act as a liaison between engineering and consulting teams to resolve incidents. Maintain and determine ways to improve the customer experience, always demonstrating a strong client-focus with professional communication. What Were Seeking Bachelors degree or equivalent. Sound understanding in managing, handling, and troubleshooting multi-tier cloud applications/software products and on-premise solutions. Good customer-facing skills in general to handle phone and emails of clients. Good understanding about enterprise level application support and infrastructure support. Good knowledge on cloud platform. Flexible to work primarily in shifts. Demonstrates the ability to troubleshoot issues, disturbances, and failures in platform and systems, and work with internal and external stakeholders to restore functionality. Ability to prioritize and manage multiple incidents. Demonstrated ability to interact with diverse customer base successfully. Knowledge/prior exposure to incident/problem/change management. Understanding of ITIL framework. Knowledge of AWS concepts. Excellent written and verbal skills. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

This role is designed around a lead position within the team that will help in shaping the processes, tools, and capabilities and take the SaaS SRE team to world class quality and capability! This SRE lead position will be a key role in the ongoing success of the SaaS business and protecting customer Annual Recurring Revenue by assuring service reliability and instilling absolute confidence in service quality and security. You have: 12+ years of operations, support, SRE, DevOps or related experience, Strong communication skills, including ability to create presentations or dashboards. Experience or familiarity with public cloud native services and components (AWS, GCP, Azure) Experience or familiarity with DevOps technologies (examplesGitHUB, Terraform/Terragrunt, etc) Experience or familiarity with Kubernetes and related technologies (docker, helm, k8s API) Experience or familiarity with Datadog Monitoring tool and ticketing systems like SF.com, ServiceNow, Jira including process and even API integrations Experience with documentation management using Confluence, SharePoint and MS Teams It would be nice if you also had: Experience in Auto-recovery DevOps for continuous service improvement (Backup & Restore strategy). Experience in L2/L3/L3 Application support integration with BU and Product teams Recover, restore, and build self-recovery capability for cloud-native services and components (AWS, GCP and Azure) Ensure Service Assurance for SaaS applications (use cases) deployed across all public cloud hyperscaler providers that CNS SaaS will have. L1/L2 Site Reliability Engineering Operations (event & incident management, change management and execution, security and privacy compliance remediation and mitigation) Provide technical and operational leadership over Agile DevOps practices including documentation, iteration, planning, scheduling, coordinating and executing Help devise and execute strategies for accomplishing service assurance improvements using creative and cost-effective means and methods Encourage and foster SRE contribution and input/participation in continuous service improvements both technical and procedural Collaborate with team members and peers/partner organizations to determine and define best practices that bring benefits to SRE Operations and the SaaS organization Work with Product Managers and R&D teams of SaaS applications (use cases) to determine and support service-level agreements (SLAs), service-level indicators (SLIs) and service-level objectives (SLOs)

Hello, Hiring for Hyderabad locations for the Semi-Technical for Hyderabad. Hiring for below positions. Team Leader/Trainer/QA: CTC Upto 8.50 Training Manager / Quality Manager: CTC Up to 18.50 Note: Mandatory to have Experience in a Technical Role in Email and chat processes. Kindly refer JD to have clarity about the Experience we looking for We are seeking a Team Leader to lead a team of customer service representatives. Manage team performance and metrics Provide coaching and guidance to team members Ensure customer satisfaction and resolve escalations Collaborate with internal teams to improve products and services Develop and implement team strategies and initiatives Key skills and knowledge: Minimum 12 months of semi-technical customer service experience with chat and email support (Application support/ISP support/ Device support & Device Management/Peripheral support/Product Support/ICT trainer or coach) Excellent written and verbal communication skills (B2/C1 CEFR Standard at minimum) Ability to prioritize and manage tasks within a fast-paced environment Typing speed of 55 WPM and accuracy of 95% Strong leadership and management skills Interested candidates, if relevant, please share your profile on WhatsApp (NO CALLS PLEASE) 9673711611 Position applying for : Full Name Contact No Email ID Current Co Current Designation Current CTC Expected CTC Notice period Do you have experience in a Technical Role Do you have experience in the Email and Chat process Address Father's Full Name.