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2.0 - 4.0 years
3 - 4 Lacs
pune
Hybrid
Position: Engineer-Product Support Job Location : Pune, India Work Mode- Hybrid Shift Time- Rotational Shifts including night shifts Our journey Sakon offers a SaaS platform and services to optimize enterprise mobility expenses, lifecycles, and support. Integrating data from carriers, HR, MDM, and Finance, it streamlines workflows, provides insights, and ensures accurate reporting. Features include invoice auditing, lifecycle management, 24x7 support, and seamless ServiceNow integration. Additional services like MDM administration and BYOD management enhance operations, driving savings and efficiency. Manage mobile investments confidently with Sakon. Learn more at www.sakon.com. The Value We...
Posted 1 week ago
2.0 - 5.0 years
0 - 0 Lacs
chennai
Hybrid
Dear Candidates, Were Hiring : Support/IT Engineer Experience: (2.1-5 years) Location- Chennai, (Hybrid) Notice Period: Immediate to 20 Days Interview Process: 2- 3 Rounds (2nd Round will be Face to Face-Mandatory) Job description Understanding of ITIL or similar ITSM frameworks & tools (e.g. ServiceNow, JIRA service management) Strong experience with DevOPS tooling DevOPS (Gitlab, Ansible, Jenkins, Terraform, digital.ai Release, Sonar cube, Artifactory ) Expertise in scripting and automation (e.g., Python, Bash, PowerShell). Familiarity with containerization technologies (e.g., Docker, Kubernetes). Strong experience with any cloud platforms (preferably IBM Cloud). Knowledge on any monitorin...
Posted 1 week ago
4.0 - 9.0 years
7 - 11 Lacs
pune, chennai, bengaluru
Work from Office
Job Duties / Responsibilities - Good written and Verbal communication - Must have strong hands-on experience in supporting business applications. - Should have managed a team of 10+ members and takes ownership of all L1 tickets/services - Manages the Roster for the team and ensures minimum required availability - Should have prior experience in application support activities (i.e., Incident Management, Problem Management, Service Request Fulfillment, App Performance Monitoring, Batch Job Monitoring and Root Cause Analysis). - Adhere to customers IT Support processes, Security policy and SLA - Should be able to understand escalation matrix - Collaborate with app end users and Development Team...
Posted 1 week ago
5.0 - 10.0 years
8 - 13 Lacs
bengaluru
Work from Office
Educational Requirements Bachelor of Engineering Service Line Global Delivery Responsibilities A day in the life of an InfoscionAs part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution designYou will conduct s...
Posted 1 week ago
3.0 - 5.0 years
3 - 6 Lacs
mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 1 week ago
8.0 - 13.0 years
2 - 2 Lacs
hyderabad
Work from Office
SUMMARY JOB Description for Windows System Admin L1 Customer Name Axis Bank WVL LOCATION Mumbai / Bangalore DOMAIN Windows Level (L1/L2/L3) L1 Required Relevant Domain Experience 2 3 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) 24x7 Qualification B.E./Diploma/BSC-IT Certifications Any Certification on Windows / VMware technologies is a must Role Purpose System Admin Support Services for enhancing the service quality to their business users. JOB RESPONSIBILITIES CPU, Disk and Memory monitoring using tools provided by Axis Bank Disk management - creating partitions for the different types of servers Disk space management for OS partition(s) System Log file management Use...
Posted 1 week ago
10.0 - 20.0 years
15 - 30 Lacs
hyderabad
Work from Office
Support Lead - Production Support (Healthcare Platform) Experience Level: 15+ Years Employment Type: Full-Time About the Role: We are seeking a proactive and technically adept Support Lead Production support to oversee customer support operations for our enterprise-grade B2B platform serving healthcare clients. This role is pivotal in managing escalations, driving resolution of complex issues, and ensuring a seamless post-implementation experience. You will work closely with implementation, engineering, and product teams to deliver exceptional customer satisfaction in a regulated, mission-critical environment. Key Responsibilities: Lead the technical support function for enterprise healthcar...
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
hyderabad
Work from Office
Responsibilities: Provide technical assistance via phone, email & chat Collaborate with development team on product improvements Troubleshoot software issues & resolve customer complaints
Posted 1 week ago
5.0 - 10.0 years
10 - 20 Lacs
pune
Hybrid
Location: Hinjawadi phase 3, Pune Shift Coverage: Rotational shift coverage 11am to 1am IST. Job Overview: We are seeking a skilled Regulatory Reporting Level 2 Support Specialist to ensure the stability, efficiency, and accuracy of our critical regulatory reporting systems. The ideal candidate will handle escalated tickets, perform root cause analysis, coordinate with vendors and internal teams, and contribute to continuous process improvements within our regulatory reporting environment including tools such as Axiom, RegSol. Key Responsibilities: Receive and manage escalated tickets from Level 1 support related to regulatory reporting systems. Troubleshoot, resolve, and close tickets capab...
Posted 1 week ago
0.0 years
2 - 2 Lacs
bengaluru
Work from Office
Role & responsibilities : Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation Minimum 1 year(s) of experience is required Educational Qualification : BE / BTech in computer technology Should be completed 15 years full time education Summary: As an Application Tech Support Pract...
Posted 1 week ago
4.0 - 7.0 years
3 - 7 Lacs
mumbai
Work from Office
Position: Production Support Engineer (L2) Experience: Min 4-7 years of relevant experience Education: BE/B Tech/M Tech/MCA Role & responsibilities • Responsible for global service delivery & DR management, application production support processes and incident management. (Mandatory) • Own the overall production support for all tracks. • Capture and action the root causes for critical and fatal incidences • Crisp reporting of the metrics on weekly and monthly basis • Coordinate with all tracks for smooth functioning of applications • Reduce repetitive activities efforts by fixing issues or by automating with the help of development team • Ensure clear and prompt communication to the stakehol...
Posted 1 week ago
1.0 - 4.0 years
2 - 4 Lacs
mumbai, navi mumbai
Work from Office
Job Description Job Title: Application Support Executive (Client-Side) Location: Mumbai MBP Rd,( Navi Mumbai) Experience: 13 years Employment Type: Full-time | Onsite | Rotational Shifts (24x7) About the Role: We are seeking a skilled and proactive Application Support Executive to join our client-facing team. The successful candidate will be responsible for providing end-to-end support for enterprise applications (primarily Windows and web-based systems running on Oracle DB), ensuring high availability, reliability, and performance. This is an onsite role at our key banking client locations in Mumbai, involving direct interaction with business users, technical teams, and backend support. 1. ...
Posted 1 week ago
3.0 - 5.0 years
2 - 5 Lacs
palakkad
Work from Office
We are hiring a Software Support Executive to join our IT Department and provide dedicated hospital IT support at Trinity Super Speciality Eye Hospital, Palakkad, Kerala. The role involves managing hospital information systems, troubleshooting software issues, ensuring smooth integration of IT solutions, and assisting staff with technical support. The ideal candidate will have 3+ years of IT experience, strong problem-solving skills, and the ability to train users on hospital software applications. Prior experience in healthcare IT or exposure to clinical systems will be a strong advantage. Candidates should be detail-oriented, proactive, and capable of working in a fast-paced hospital envir...
Posted 1 week ago
3.0 - 5.0 years
6 - 10 Lacs
bengaluru
Work from Office
Job Description : Should be excellent in communication ControlM with 3-5 Years experiences ControlM Admin and scheduling experiences Having good knowledge about monitoring jobs Should have experience on AFT module Hands on experiences on Control M EM, server, agent and experiences on Sterling integrator
Posted 1 week ago
5.0 - 8.0 years
20 - 22 Lacs
hyderabad, pune, chennai
Work from Office
Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developer...
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
new delhi, ahmedabad, delhi / ncr
Work from Office
About the company: Online PSB Loans, is a revolutionary digital credit infrastructure company that develops and integrates cutting-edge technology to automate and digitize lending for both borrowers and lenders. The company addresses the challenges of credit distribution to MSMEs and retail borrowers. With a view to expanding its digital footprint and utilizing its infrastructure, the company is diversifying into several industry segments. Company website: www.oplinnovate.com Qualification: B. Tech, MCA, BE-IT, ME-IT Experience: 3+ years Location: Delhi (Onsite) & Ahmedabad (Onsite) Broad Responsibilities: A Tech Support Executive is a professional who provides technical assistance to custom...
Posted 1 week ago
0.0 - 2.0 years
2 - 2 Lacs
hyderabad
Work from Office
Skills: Good understanding of IT knowledge IT Infra servers win & unix Excellent communication skills Note: We need good stability candidates with excellent communication and only female candidates. Detailed : Ability to monitor the infrastructure alerts and take action to resolve the events Escalate to business as needed Perform Health checks to ensure the start & end of business hours To have knowledge on IT infrastructure able to bridge calls to the business incase of known incidents Ability to work in shifts 24 x 7 Sound knowledge & hands on experience on WIN & Unix L1 skill Ability to communicate to users over telephone e-mail communication in English Have knowledge on handling ITSM ser...
Posted 1 week ago
1.0 - 3.0 years
3 - 6 Lacs
pune
Work from Office
Advanced Troubleshooting : Diagnose and resolve high-priority issues, collaborating with cross-functional teams to identify root causes and implement effective solutions. Application Support: Provide in-depth support for application systems, including performance tuning, incident management, and problem resolution. System Management : Oversee and optimize Linux servers, including memory management, CPU utilization, and overall system health. Scripting and Automation : Develop and maintain shell scripts to automate repetitive tasks and improve operational efficiency. Database Management : Perform SQL queries and database troubleshooting on PostgreSQL and Oracle environments. Technical Experti...
Posted 1 week ago
8.0 - 13.0 years
15 - 17 Lacs
mumbai, hyderabad, bengaluru
Work from Office
Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developer...
Posted 1 week ago
2.0 - 7.0 years
4 - 5 Lacs
navi mumbai
Work from Office
Providing Support for 24*7. Checking Application are working as per Expectation. Should able to join immediate to 15 Days. Provide necessary logs to L1 & all required support to diagnose a reported problem.
Posted 1 week ago
0.0 years
2 - 3 Lacs
dharwad, visakhapatnam, raichur
Work from Office
Support job involves assisting users with technical issues, provide software problems solutions & guidance You will get hand-on and hand-over IT exposer before deployment Monthly Salary: 25,000 Rs Dial HR: Monali: 7666099588 Anamika: 9811722023 Required Candidate profile * Graduation in any trade with basic computing skill. * Candidate Ready to Relocate Job Location: Bangalore, Hyderabad, Chennai * Average communication English. * Min 50 % passing in all academic.
Posted 1 week ago
2.0 - 5.0 years
3 - 6 Lacs
faridabad
Work from Office
Support Engineer for DMS Support for Yamaha Dealers Candidate must fulfill below criteria: - Bachelor’s degree in Computer Science, Information Technology, or related field - Expertise in diagnosing and resolving technical issues in a fast-paced environment - Strong understanding of application development and deployment processes - Basic knowlegde of Database - Excellent communication and interpersonal skills - Ability to effectively prioritize and manage multiple tasks. Roles and Responsibilities Provide first-line support for DMS-related issues and queries from dealers and internal stakeholders. - Diagnose and troubleshoot software and hardware issues related to the DMS. - Collaborate wit...
Posted 1 week ago
0.0 years
2 - 3 Lacs
nagpur, thane, navi mumbai
Work from Office
Support job involves assisting users with technical issues, provide software problems solutions & guidance You will get hand-on and hand-over IT exposer before deployment Monthly Salary: 25,000 Rs Dial HR: Monali: 7666099588 Anamika: 9811722023 Required Candidate profile * Graduation in any trade with basic computing skill. * Candidate Ready to Relocate Job Location: Pune, Mumbai, Ahmedabad, Nagpur * Average communication English. * Min 50 % passing in all academic.
Posted 1 week ago
4.0 - 7.0 years
20 - 30 Lacs
gurugram, delhi / ncr
Work from Office
Bravura’s Commitment and Mission At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting-edge, digital ...
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As the Head of ISPL CIB IT Architecture at BNP Paribas, your role involves proactively defining, maintaining, and evolving the organization's technology architecture strategy to align with business goals and technology investments. You will lead a team of architects to design scalable, secure, stable, and cost-effective enterprise solutions across applications, data, and infrastructure layers. Your responsibilities include: - Defining the policy and objectives based on the entity's strategic priorities - Adapting the entity's general strategy concerning information systems in accordance with Group-level IT Governance procedures - Evaluating emerging technologies and market trends for competi...
Posted 1 week ago
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