1628 Application Support Jobs - Page 24

At Multitude, we re more than just a listed European FinTech company we re a team driving financial innovation. We provide digital lending and online banking services that empower consumers, SMEs, and FinTechs to grow and succeed. Powered by our Growth Platform, we operate through three business units: Ferratum, offering seamless mobile banking for consumers; CapitalBox, providing flexible financing for SMEs; and Multitude Bank, supporting non-bank lenders and FinTechs. In 2024, we achieved 263.7 million in revenue and 20.2 million in net profit, reflecting strong financial growth. With 700+ employees across 25 countries, we re shaping the future of finance in 17 markets. Founded in 2005 in Finland, Multitude is listed on the Frankfurt Stock Exchange (MULT). About the role We are seeking an Application Support Engineer with prior experience in an application support role to join our team and help ensure the stability, efficiency, and continuous improvement of our production environment. In this role, you will take ownership of resolving complex production incidents, identifying root causes, and collaborating with multiple teams to enhance the performance and reliability of our systems. You will be instrumental in supporting our loan handling software and related applications, which serve customers across 10+ countries, while driving operational excellence and delivering exceptional user experiences. This role is perfect for someone who enjoys problem-solving, thrives in a collaborative environment, and has a strong technical foundation particularly in Microservices, APIs, SQL and analyzing and troubleshooting logs using tools like Kibana. Familiarity with RabbitMQ and Kafka is beneficial, and while our applications are primarily cloud-based (e.g., on Azure), deep knowledge of the hosting platform is not essential. Key Responsibilities Analyze, troubleshoot, and resolve complex business process incidents related to technical and process issues. Take ownership of critical production incidents, coordinating effectively with Business, Backoffice, and Development teams. Set up and optimize application and process monitoring using appropriate tools to proactively prevent production issues. Lead root cause analyses and contribute to the problem management process to enhance system stability. Troubleshoot technical issues, assign priorities, and escalate problems where necessary. Create and maintain comprehensive documentation for business processes and system workflows. Actively participate in projects, business analysis, development lifecycle processes, and testing of hotfixes. Monitor post-deployment activities to ensure production environment stability. Mentor and provide training to junior team members. Required Knowledge and Skills 5 Plus years of experience in a business/application support or related engineering role. Strong understanding of the IT development lifecycle and Agile methodologies. Excellent problem-solving skills, analytical thinking, and attention to detail. Ability to manage and prioritize parallel tasks while addressing ad-hoc requirements. Exceptional verbal and written communication skills with a collaborative, team-oriented approach. Capability to work independently with minimal supervision in a fast-paced environment. Experience in the Banking/Financial Services industry, with knowledge of onboarding processes and payment systems is highly advantageous. Hands-on experience with tools such as Kibana, JIRA, Confluence and Grafana. Familiarity with APIs and microservices architecture. SQL knowledge, with the ability to write and optimize simple queries and perform data analysis is welcome. Familiarity with Kafka and RabbitMQ, with a basic understanding of message brokering and real-time data streaming, is an advantage. Experience with Workday is an advantage. We offer: At Multitude, we believe in empowering our employees to thrive personally and professionally. Heres what you can look forward to: A Truly Global Workplace - work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture.. Flexible Work - we support work-life balance with remote work options. A Culture of Growth - we invest in your future, offering LinkedIn Learning and mentorship. Group Medical Insurance - access essential healthcare coverage for you and your dependents. Personal Accident Insurance - receive financial protection in case of accidental injury or disability. Kindly note that by proceeding, you confirm that you have read and accepted our Recruitment Privacy Policy .

The Allegro team is united by a clear purpose advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business from breakthrough product development and customer success to how we show up for each other and the communities we serve. The Opportunity As a Sr. Systems Engineer (Product Definition), responsibilities include new product definition , modelling and design of system level architecture and supporting customers with application-level design and integration of Allegro s next generation Motor driver IC products . The person would be responsible for maintaining a creative backlog, leading, and growing the strong Motor driver product portfolio with cutting-edge technology, differentiating value adders that address customer needs effectively. Allegro Microsystems, LLC is a leader in Motor driver ICs for the automotive industry that require a high-level of functional safety and robustness as well as industrial applications. The job role has a high level of visibility within the organization and presents great opportunities to work with cross-functional teams, demonstrate leadership qualities and offers a strong growth potential. As part of the product development team, working closely with customers, marketing/sales personnel, business development teams and IC design and development teams internally is essential. What Youll Do Work externally facing to build relations with customers and develop strong product road map and strategic creative backlog of products. Join forces with marketing to build business cases and set priorities for product development for the Motor driver product line to scale the business. Work with customers and internal development team to draft an initial product requirement (datasheet) by understanding the customer application requirements (electrical, mechanical, thermal) and defining functional safety goals as needed. Team up with Allegro technologists and development teams to understand and integrate new technologies to advance the performance of Allegro s Motor Driver ICs. Lead the feasibility study for new products in conjunction with IC design engineers and marketing and present the results to management to facilitate decision making. Provide technical guidance and support to the development team during the design and evaluation of the new product before market release, including: Propose the test strategy, work with the design engineering, test engineering and product validation engineering groups to ensure product specification compliance. Work with the packaging engineering team to ensure that the product meets Automotive standards, thermal budgets, and board level reliability requirements. Work with the sales organization to generate collateral to promote products and help customers integrate Allegro s Motor Driver ICs into applications. To be a Motors expert , and driver definition and design from conceptual stages to technical and application support and integration of new products. What You Will Bring Requires a BSEE or MSEE or equivalent with 4+ years of experience. A solid understanding of analog and digital electronics, Motors, magnetics, and package thermal properties is essential in this position. Experience with automotive functional safety, automotive product qualification, high power or high voltage design is desirable. Knowledge of MATLAB / Simulink or other modeling tools is preferred. Good interpersonal and communication skills in a customer-faced role and as a technical leader of cross functional teams is a must. Knowledge and background in the semiconductor industry, including manufacturing and packaging, is desired. Strong mentorship capability is desired with prior experience in managing a systems or applications team.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that business applications run smoothly and efficiently. You will engage with users to understand their challenges and work diligently to implement effective solutions, contributing to the overall success of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: 5 years technical experience within D365 CRM2+ years technical experience within D365 CRM ServiceStrong awareness of the following:CRM configuration & customization, CRM Plug-ins, CRM custom Workflows, Power Automate, Model Driven AppHaving exposure on Azure DevOpsAct as development lead and able to demonstrate a wide range of development skills. Be a strong advocate for adherence to standards and best practice.Understand the capabilities of the development team and schedule their work appropriately, providing support and assistance when neededWrite and review technical specification documentationDesign, develop, review and test customized code for Dynamics 365 CRM as well as integrations to other applications.Excellent communicator with ability to operate within cross functional teams Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

L1/L2 Application support, Troubleshooting with Low Dev or coding experience, .NET, SQL, MS-SQL Database, IIS, Apache, Tomcat, Operational skills: Problem Analysis skills, RCA Skills, Communication, documentation skills" Role: Application Support Engineer Expected Date of Joining: Apr 30, 2025 Key Responsibilities Skills Shifts- UK Shifts Work Location Bangalore L1/L2 Application Support Engineer - 2-5 years experience in L1/L2 Application support, Troubleshooting with Low Dev or coding experience , .NET, SQL , MS-SQL Database, IIS, Apache, Tomcat, Operational skills : Problem Analysis skills, RCA Skills, Communication, documentation skills. skills : Problem Analysis skills, RCA Skills, Communication, documentation skills.

Application Support || Product Based MNC (Direct Payroll) || Kolkata Location Job Profile Monitor the flow of all Functional Support incidents, requests or queries addressed to the Global Support Team in the production system. Track all alert emails and take required action Follow defined process flow for all cases Handle Code Registration Requests from Users. Handle Data Provision task. Do Primary analysis for responding to user queries Provide root cause analysis on reported problems and suggest solutions wherever possible Contact MOL Users, Development teams and others directly when a problem is identified or needs more information. Coordinate with Development & System Support teams as required Track Releases/Data Patches and Coordinate Release Management process with stakeholders. Send Announcement mail to Users about Application Usage Restriction during system Update/Maintenance/Program Release Update daily log sheets and ensure proper shift hand-over Document standard procedures Provide support during UAT and Training Ensure task timelines are met consistently and the process standards are followed. Gain knowledge of the International Shipping Industry business. Become familiar and remain up-to-date with the MOL-IT software applications, standards and guidelines and perform all tasks accordingly. To complete all related tasks commensurating the position that may be assigned by the superiors from time to time Preferred Skill Set Minimum 3+ years into Application Support Bachelor s degree in information technology, computer science, or related field Verifiable experience in Functional Application Support. Preferred to have good exposure in SQL Job Category: Application Support Job Type: Full Time Job Location: Work Experience: 3+ years 6 - 10 LPA Notice Period: 30 Days Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Your Next Step Towards Success Starts Here Why Choose Us Free Expert Consultation Have an idea but unsure how to execute it? Our industry experts offer free feasibility checks, expert advice, and actionable strategies tailored to your goals at no cost! Complimentary Technical Project Manager Every project comes with a Complimentary Technical Project Manager to ensure smooth project management, offer valuable development guidance and keep everything on track.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP TM Transportation Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards implementing solutions that enhance system functionality and user experience. Roles & Responsibilities:A:Should have worked on SAP TM Connect with business and gather the requirements Propose solutions based on requirement B:Update the documentation Coordinate between Technical and other functional teams should be able to drive the things independently C:Should have production support experience Technical ExperienceA :Good Process Knowledge, Have got exposure of Client acing role Understanding client requirement, analyze and solution proposal B :In addition Candidate should have -knowledge of SAP TM processes order management, optimizer and manual planning, execution and integration with SAP ECC, EM and EWM , charge calculation, forwarding settlement and freight settlement, cost distribution, strategic freight management C :Should have good knowledge in :Shipper process, Tendering , Collaboration Port Additional Information:- The candidate should have minimum 3 years of experience in SAP TM Transportation Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure PaaS Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: Experience with integration architecture and designExperience with Azure Logic AppsExperience with Azure functionsExperience in working with Azure APIM Knowledge of Azure KeyVaultGood Exposure in .NET Core and DevOps Knowledge of Dynamics 365 is good to have Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Azure PaaS.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Plant Maintenance (PM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the functionality of the applications you support. Your role will be pivotal in maintaining the integrity of business processes and ensuring user satisfaction through effective support and communication. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Plant Maintenance (PM).- Strong analytical and problem-solving skills.- Experience with system integration and data management.- Familiarity with troubleshooting methodologies and tools.- Ability to communicate technical information effectively to non-technical stakeholders. Additional Information:- The candidate should have minimum 5 years of experience in SAP Plant Maintenance (PM).- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Warehouse Management System (WMS) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that business operations run smoothly. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Warehouse Management System (WMS).- Strong analytical and problem-solving skills.- Experience with system integration and data management.- Familiarity with troubleshooting methodologies and tools.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have minimum 3 years of experience in SAP Warehouse Management System (WMS).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft User Interface Design Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education and good communication skills Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and solutions to enhance team knowledge.- Engage with stakeholders to gather requirements and feedback for continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft User Interface Design.- Strong understanding of user experience principles and best practices.- Experience with usability testing and user feedback analysis.- Familiarity with design tools such as Adobe XD or Sketch.- Ability to create wireframes and prototypes to visualize design concepts. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft User Interface Design.- This position is based at our Hyderabad office.- A 15 years full time education and good communication skills is required. Qualification 15 years full time education and good communication skills

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Natural Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems operate smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance system reliability and user satisfaction. Your role will be pivotal in maintaining the integrity of business operations and supporting the overall technology infrastructure. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to improve service delivery.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Natural.- Good To Have Skills: Experience with application support tools and methodologies.- Strong analytical skills to diagnose and resolve software issues.- Familiarity with database management and query languages.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 2 years of experience in Natural.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Plant Maintenance (PM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the functionality of the applications you support. Your role will be pivotal in maintaining the integrity of business processes and ensuring user satisfaction through effective support and communication. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Plant Maintenance (PM).- Strong analytical and problem-solving skills.- Experience with system integration and data management.- Familiarity with troubleshooting methodologies and tools.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 5 years of experience in SAP Plant Maintenance (PM).- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage with stakeholders to gather requirements and provide feedback on system performance. Professional & Technical Skills: 3 years technical experience within D365 CRM2+ years technical experience within D365 CRM Service and SalesStrong awareness of the following:CRM configuration & customization, CRM Plug-ins, CRM custom Workflows, Power Automate, Model Driven AppHaving exposure on Azure DevOpsAct as development lead and able to demonstrate a wide range of development skills. Be a strong advocate for adherence to standards and best practice.Understand the capabilities of the development team and schedule their work appropriately, providing support and assistance when neededWrite and review technical specification documentationDesign, develop, review and test customized code for Dynamics 365 CRM as well as integrations to other applications.Excellent communicator with ability to operate within cross functional teams Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Job Title Sr. Cloud Engineer Specialist ACS SONG Management Level:Level 9 Specialist Location:Kochi, Coimbatore, Trivandrum Must have skills:AWS/Azure/GCP Good to have skills:Understanding of ITIL Practice Job Summary A Sr. Cloud Engineer is responsible for the reliability and performance of the digital platform that we run for our clients. You will be working with various teams including the development team/sto manage the hosted or cloud native applications in an efficient and secure manner. Your responsibilities will include Roles and Responsibilities To collaborate with specialist teams within the organisation and third-party suppliers, to deliver outstanding results for our clients Actively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teams Manage business stakeholders through clear and accurate communication Configure and fine-tune hybrid and cloud native systems Monitoring and managing systems within the scope of the service Maintaining data integrity and access control by making use of operational tools Monitoring cloud costs and explore cost optimization strategies Plan and take preventive actions to mitigate risk of service disruptions Planning and patching systems based on generated software vulnerability reports Responding to alerts and escalation of incidents, with the aim to analyze and resolve them Execute root cause analysis into P1/P2 incidents Fulfilling service requests raised Deploy release packages from a CI/CD solution Ensure training material and technical documentation on new and existing operating process are kept up-to-date Reporting key metrics to the service manager Participate and contribute to our Agile way of working including planning, retrospectives and showcases Document and track issues and reasonable steps taken within the ticket management system Professional and Technical Skills At least 3 years experience in an Online Systems/Web application support Exposure to APM monitoring, alerting and identifying trends with dashboards Experience with installation, configuration, managing and operating Linux systems Have a good understanding and experience working with one of three major Public cloud providers (AWS, MS Azure, GCP) Experience in querying logs using log aggregation tools like ELK, SPLUNK, etc. Working knowledge of SQL and NoSQL database like MySQL/Oracle/PostgresSQL/DynamoDB/MongoDB/Cassandra/Redis/Memcache Has experience working with JIRA and Confluence Hands on experience with Docker and Kubernetes will be an added advantage Knowledge of best practices and IT Operations in an always-up and always available service Prior working experience in an Agile environment will be an advantage An understanding of ITIL practices would be ideal You must be willing to work in shifts. You must have a strong technical aptitude and an organized, process driven work ethic. You will have strong written and verbal communication skills and a track record for providing high customer satisfaction Additional Information About Our Company | Accenture (do not remove the hyperlink) Qualification Experience:5 - 8 years of experience is required Educational Qualification:Graduation (Accurate educational details should capture)

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software issues.- Collaborate with cross-functional teams to address system challenges.- Develop and implement software solutions to enhance system performance.- Conduct regular system audits to ensure data integrity and security.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of database management systems.- Experience in troubleshooting software applications.- Knowledge of ITIL framework for service management.- Hands-on experience with incident management tools. Additional Information:- The candidate should have a minimum of 3 years of experience in Electronic Medical Records (EMR).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelor of Computer Engineering Science Bachelor of Science IT specialization Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your expertise in IBM z/OS and Mainframe DevOps will be essential in troubleshooting and resolving technical issues. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure efficient functioning of critical business systems.- Identify and resolve technical issues in a timely manner.- Collaborate with cross-functional teams to address system-related challenges.- Contribute to the development and implementation of application support processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS, Mainframe DevOps.- Strong understanding of software troubleshooting and problem-solving techniques.- Experience in analyzing and resolving application issues.- Knowledge of ITIL processes and best practices.- Familiarity with incident management and change management processes. Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM z/OS.- This position is based at our Bengaluru office.- A Bachelor of Computer Engineering Science or Bachelor of Science IT specialization is required. Qualification Bachelor of Computer Engineering Science Bachelor of Science IT specialization

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Education:Any Degree or 3 Year Diploma Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving complex technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead and coordinate system upgrades and enhancements.- Develop and implement technical solutions to improve system performance.- Provide technical guidance and support to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development for HANA.- Strong understanding of SAP modules and integration.- Experience in performance tuning and optimization.- Knowledge of SAP Fiori and UI5 development.- Hands-on experience in debugging and troubleshooting SAP applications. Additional Information:- The candidate should have a minimum of 12 years of experience in SAP ABAP Development for HANA.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Incident Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in Mumbai. You will play a crucial role in developing innovative solutions to enhance business operations and user experience. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead incident management processes effectively- Implement best practices for incident resolution- Analyze incident trends and recommend preventive actions1. Exp. supporting applications using Kafka and API.2. Monitoring CTRL-M jobs3. Understand concepts of ITIL 4. Experience in automation and using Jira, Metis and Confluence tools" Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management- Strong problem-solving skills- Excellent communication and interpersonal abilities- Ability to work under pressure and meet deadlines- Good To Have Skills: Experience with ITIL framework1. L1/L2 Application support and Incident management 2. Experience using SQL and scripting languages (Bash, Shell, Korn)3. Command lines (Linux/Unix)" Additional Information:- The candidate should have a minimum of 5 years of experience in Incident Management- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : TIBCO BusinessWorks Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the development process. Your role will require a balance of technical expertise and leadership skills to drive successful project outcomes and foster a collaborative team environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in TIBCO BusinessWorks.- Strong understanding of application design and architecture principles.- Experience with integration patterns and data transformation techniques.- Familiarity with Agile methodologies and project management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in TIBCO BusinessWorks.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : DevOps Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with organizational goals, addressing any challenges that arise, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to enhance application performance and user experience, ensuring that all stakeholders are informed and involved in the development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps.- Strong understanding of continuous integration and continuous deployment practices.- Experience with containerization technologies such as Docker and Kubernetes.- Familiarity with cloud platforms like AWS, Azure, or Google Cloud.- Ability to implement infrastructure as code using tools like Terraform or Ansible. Additional Information:- The candidate should have minimum 5 years of experience in DevOps.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Java Enterprise Edition Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application development with business objectives, ensuring that the solutions provided are effective and efficient. Your role will require you to stay updated with industry trends and best practices to enhance the overall application performance and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team skills and capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Enterprise Edition.- Strong understanding of application architecture and design patterns.- Experience with web services and RESTful APIs.- Familiarity with database management systems and SQL.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Java Enterprise Edition.- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Splunk Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that all parties are informed and engaged throughout the project lifecycle. Additionally, you will monitor project progress and make necessary adjustments to keep the project on track, all while fostering a collaborative and inclusive team environment. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge-sharing sessions to enhance team capabilities.- Monitor project timelines and deliverables, ensuring alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk.- Strong analytical skills to interpret complex data sets.- Experience in application design and development methodologies.- Ability to work collaboratively in a team-oriented environment.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in Splunk.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Kinaxis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kinaxis.- Strong understanding of application design and development methodologies.- Experience with project management tools and techniques.- Ability to analyze and troubleshoot application issues effectively.- Familiarity with integration processes and data management. Additional Information:- The candidate should have minimum 5 years of experience in Kinaxis.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education