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2.0 - 4.0 years
4 - 7 Lacs
kochi, thrissur, bengaluru
Work from Office
Job Summary The Regional IT Support Engineer will be responsible for providing Level 2 technical support across multiple branch locations. This role involves troubleshooting, maintaining, and upgrading IT infrastructure, including network devices, systems, CCTV, and biometric solutions. The engineer will play a key role in ensuring seamless IT operations, minimal downtime, and timely issue resolution for all assigned regions. Role & responsibilities Technical Support & Troubleshooting Provide L2 support for incidents escalated by the Service Desk / NOC. Diagnose and resolve issues related to: Routers, switches, access points Desktop systems, laptops, and printer. Network performance and conn...
Posted 2 weeks ago
3.0 - 6.0 years
5 - 12 Lacs
hyderabad, pune, mumbai (all areas)
Hybrid
Job Description Technical Skills: Java programming , API, Spring boot Microservice Redshift spectrum queries Java spark redshift Behavioral skills - Confident, Quick learner, Good attitude, Best analytical and Debugging skills, Good knowledge of ServiceNow, AutoSys Should be able to deal with team and stakeholders for quick resolution of impediments/incidents, good coordination skills Process - ITIL4 OR CMMI Work Construct - Should be available to work in rotating shifts 24x7, weekend working and on call support. Mandatory one weeknight shift/month Exp. - 3-6 Years (Familiar with Support Work Model)
Posted 2 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
hyderabad
Work from Office
Job Title: Application Support Engineer Location: Hyderabad Department: Customer Support Employment Type: Full-time (Rotational Shifts) Job Description: We are looking for a highly dedicated and proactive fresher to join our Application Support team for a SaaS-based product. The ideal candidate should have strong problem-solving skills, excellent written and verbal communication, be flexible with rotational shifts, and eager to learn product workflows. The candidate must strictly follow defined processes and Service Level Agreements (SLAs). In this role, you will be responsible for monitoring, troubleshooting, and resolving application-related issues while ensuring smooth day-to-day operatio...
Posted 2 weeks ago
6.0 - 8.0 years
8 - 10 Lacs
mumbai
Work from Office
Hi All, PFB opening. Position Application/Production Support. Manditary skills as below. 1. Oracle ,SQL. 2.Shell Scripting.(Linux or any) 3.Basic Java Understanding. 4.Application Deployment Knowledge with or without tools. 5.Web and app servers management. 6.API Gateway Location-Mumbai-BKC Experience -6 to 8 Years Immediate joiners only. Only male candidates can apply (24*7)Support. Only candidates from Mumbai can apply as final round will be face to face. Interested can share your updated resume on monika.salvi@nusummit.com Regards Monika 8828079506
Posted 2 weeks ago
4.0 - 8.0 years
5 - 9 Lacs
bengaluru
Hybrid
Immediate Joiner Only 24/7 Rotational shifts that involves rotational on-calls during out of support hours. Experience resolving issues and working with business users during P1 calls etc., Excellent Customer Service Skill, interpersonal, written and oral communication skills with prior experience interfacing with Customer IT Managers. Proven analytical, evaluative, presentation, data-analysis and problem-solving abilities. Highly self-motivated, directed with keen attention to detail. Ability to effectively prioritize and execute tasks in a high-pressure environment. Extensive experience working in a team-oriented, collaborative environment. Skills: Experience in Scheduling Tools (Tidal Aut...
Posted 2 weeks ago
3.0 - 6.0 years
5 - 7 Lacs
bengaluru
Work from Office
We are seeking a skilled Level 2 Application Support Specialist to provide second-line support for enterprise applications built on Angular, .NET, and SQL Server technologies. This full-time, on-site role is based in Riyadh and focuses on diagnosing Required Candidate profile • Hands-on experience with Angular, .NET (C#), SQL Server, Entity Framework. • Strong troubleshooting of client-server applications, web APIs, database issues. • Proficiency with scripting, debugging
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
pune, all india
On-site
As a Director leading the Employee Experience Systems Teams at Zendesk, your role will involve the following key responsibilities: - Develop and execute a Digital Employee Experience Assessment, Strategy, and 3-year plan. - Recruit, onboard, and develop talented IT Professionals and third-party providers. - Grow and mature the team to support and deliver applications end-to-end. - Create mechanisms and processes for onboarding and offboarding of business systems for your services. - Conduct monthly and quarterly business partner alignment forums with CIO leadership to enhance business relationships and expand service scope. - Build the brand of Best in class IT at scale while delivering exce...
Posted 2 weeks ago
5.0 - 10.0 years
20 - 25 Lacs
pune
Hybrid
Job Location: Pune (Hybrid) Experience: 59 Years Job Type: Permanent Industry: BFSI / Technology Services Job Description: We are hiring an Application Support Specialist for a global financial services technology environment supporting enterprise-scale, business-critical applications. The role involves hands-on application support, API deployments, monitoring, and troubleshooting in high-availability production environments. Key Responsibilities: Provide end-to-end production application support for critical systems. Deploy, maintain, and support APIs and application interfaces on enterprise platforms. Perform log analysis, performance monitoring, and root cause analysis for incidents. Work...
Posted 2 weeks ago
4.0 - 6.0 years
11 - 16 Lacs
pune, bengaluru, mumbai (all areas)
Work from Office
Job Role : Application Support Analyst (Labelling & ITIL) Mode of Hire : Contract to Hire Location : Pan India (Hybrid 3 days WFO) Experience Required : 4+ YearsNP : 0 to 15 Days Skill RequirementsPrimary Skills Strong Labelling Knowledge ITIL Framework & Ticketing Tools knowledge Secondary Skills Client requirement gathering and analysis Experience working in US shift / Night shift Understanding of ERP / CRM systems Job Description (JD) Resource should have hands-on experience in labelling processes and related workflows. Good understanding of ITIL concepts and experience working with ticketing systems . Ability to gather, analyze, and document client requirements effectively. Exposure to E...
Posted 2 weeks ago
4.0 - 6.0 years
12 - 17 Lacs
pune
Hybrid
Role & responsibilities Provide 24x7 and On call Support on Production services Service Transition and acceptance: Co-ordinate implementation activities for smooth transition from development to production Assist on daily production Internet Banking level 1 case checking, investigation and provide solution or work-around for business. Interact with different parties including server team, infrastructure team and business user. Understanding of SRE & DevOps production support. Preferred candidate profile Understanding of Web based Application Support in a multi-tier architecture within Banking domain. Understand Mobile SRE support activities. Excellent Analytical and problem solving skills. E...
Posted 2 weeks ago
7.0 - 12.0 years
25 - 30 Lacs
bengaluru
Work from Office
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging - but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for youConstant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you ll build : As Operations specialist you will be responsible for: Ensuring quality service delivery for customer requests Planning, implementing and handling operations of new services Working towa...
Posted 2 weeks ago
3.0 - 5.0 years
32 - 37 Lacs
mumbai, pune
Work from Office
Participate in troubleshooting and resolving complex technical issues independently, learning from root cause analysis and incident reviews. Diving into the unknown with an open mind, drawing on all of your expertise, to identify similarities and patterns to tackle new and unfamiliar issues and problems. Help itor and support production systems and cloud infrastructure, contributing to stability and performance improvements. Assist in designing and own the development and deployment of automated solutions across Azure and other platforms under guidance. Support the implementation of processes, best practices, and technical standards as directed by the team manager. Collaborate with offshore ...
Posted 2 weeks ago
4.0 - 8.0 years
8 - 13 Lacs
hyderabad
Work from Office
The Specialist I, Cloud Security role is directly responsible for delivery of services related to the Cloud Security Posture Management (CSPM) program. This individual is expected to be skilled in Cloud IaaS security practices and in effective cross-functional stakeholder management and must have the ability to identify optimal solutions to meet business requirements in accordance with BMS s policies and strategies. Responsibilities: Support the Cloud Security operation using the Cloud Security Posture Management (CSPM) capability (Wiz) to identify vulnerabilities and misconfigurations in the BMS IaaS environments including AWS, Azure and GCP. Provide support for the process of assigning clo...
Posted 2 weeks ago
3.0 - 7.0 years
6 - 9 Lacs
bengaluru
Work from Office
We are looking for a Java Developer with strong experience in Spring Boot and solid working knowledge of Struts for application support, maintenance, and enhancement. The role involves troubleshooting production issues, supporting legacy applications, and contributing to modernization efforts. Provide L2/L3 application support for Java/Struts-based applications. Analyze, debug, and resolve production incidents within SLAs. Develop, maintain, and enhance modules using Java, Spring Boot , and related frameworks. Troubleshoot issues across application layers UI, business logic, APIs, and databases. Perform code fixes, impact analysis, and root cause analysis (RCA). Work on enhancement requests,...
Posted 2 weeks ago
5.0 - 7.0 years
15 - 18 Lacs
india, tamil nadu
Work from Office
Mizuho Global Services India Pvt. Ltd. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline...
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may a...
Posted 2 weeks ago
2.0 - 5.0 years
2 - 7 Lacs
chennai
Work from Office
Role & responsibilities Monitoring & Incident Management Monitor Data-Center infrastructure, applications, servers, and services using enterprise monitoring tools. Respond to production incidents, alerts, and Application failures within defined SLAs. Perform initial triage, root cause identification, and provide timely resolutions or escalations. Maintain incident logs, documentation. Operations & Maintenance Perform daily health checks on servers, services, batch jobs, and scheduled tasks. Support maintenance activities including patching, upgrades, Applciation Support patched , and database support patches. Application multiple webserver ( IIS,NGINX..) Execute SOPs and run books for routin...
Posted 2 weeks ago
0.0 years
0 Lacs
hyderabad, all india
On-site
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. As a Medical Physicist at Varian India Zone, your role will involve providing clinical training, application support, and subject matter expertise to customers, both on-site and remotely. You will ensure the safe and effective use of Varian technologies, enabling customers to optimize clinical workflows and leverage the f...
Posted 2 weeks ago
5.0 - 10.0 years
8 - 13 Lacs
bengaluru
Work from Office
Responsibilities Analyze business requirements, translating those requirements into customized solutions using the Salesforce platform. Strong experience and knowledge in Salesforce Sales Cloud processes and capabilities. Implement Salesforce solutions that adhere to platform best practices. Typical Salesforce implementations include custom platform development (Apex, Visualforce, Aura & Lightning Components, Web Services and API), integrations with back-office systems (often using middleware tools) and complex data migrations. Automate business processes using Salesforce automation tools, such as Flows, Workflows, Formulas, Assignment Rules, and email Alerts Provide expertise and recommenda...
Posted 2 weeks ago
3.0 - 6.0 years
8 - 11 Lacs
mumbai
Work from Office
Job Description Ownership of the application production support for the IT applications Lead Application Support L1&L2 across the applications from the end user perspective Form , maintain and manage a capable IT application support team Ensure well documented SOP/checklist and execution same as per the expected timelines Own disaster recovery of applications with close co-ordination with infra team Ensure expected SLAs ,turned around time requirements linked to incidents ,changes ,problems in production Manage the application deployment in production Lead and priorities the application support teams work load Manage and Own the Problem Management Process Maintain application monitoring , pe...
Posted 2 weeks ago
3.0 - 8.0 years
22 - 25 Lacs
hyderabad
Work from Office
There s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and mission-critical systems. As a Site Reliability Engineer III at JPMorgan Chase within the Chief Technology Office, you will solve complex and broad business problems with simple and straightforward solutions. We are seeking a Site Reliability Engineer (SRE) to help drive reliable, scalable, and intelligent platform operations in a global financial environment. This role combines technical support, DevOps practices, and SRE principles including on-call incident response, automation, and a customer-first mindse...
Posted 2 weeks ago
2.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer. Key Ar...
Posted 2 weeks ago
4.0 - 9.0 years
8 - 12 Lacs
mumbai
Work from Office
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose Provide Application support for banking applications. Aware of application used in T&M, Custody and PCM Clearing business functions. Technical support for UAT, Production and Project specific requirements. Should have knowledge of various regulatory applications used by business ...
Posted 2 weeks ago
4.0 - 9.0 years
6 - 10 Lacs
bengaluru
Work from Office
Must have experience in leading and managing a team of Application support or SRE with skill set of Java, Angular and AWS. Should have a minimum of 7+ yrs experience in handling a team in different domains. Ability to assist the team on Java, Angular and AWS specific issues. Ability to work individually and in large teams as well to handle big complex projects. Requirements Hands on experience in Monitoring applications Object oriented analysis and design using common design patterns Good knowledge of Java and Angular Knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate) Experience in the Shell and Python scripting Exposure to Microservices, Docker and Jenkins Strong ...
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
mumbai, navi mumbai
Work from Office
Provide 247365 first-line operational monitoring and incident triage for payment and digital banking platforms. The L1 Engineer is responsible for early detection, logging, basic troubleshooting via SOPs, communication, and timely escalation to L2 within SLA. The role is critical to maintaining platform availability, transaction success rates, and client confidence. A. Monitoring & Event Detection (Primary) 1. Monitor real-time health dashboards for all products: Transaction success/failure trends, TPS, latency, timeouts, retries Channel availability (NPCI/UIDAI/bank/biller endpoints) Queue depth and consumer lag (application queues) Application service heartbeat / process health 2. Perform ...
Posted 2 weeks ago
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