1592 Application Support Jobs - Page 22

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Informatica PowerCenter Good to have skills : Oracle Applications Development, ControlM AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will support multiple applications in Acceptance to meet business process and application requirements. Roles & Responsibilities:- Support Batch runs and provide solution in case of failures in Acceptance- Deployment of the code in acceptance environments.- Collaborate with different application teams and resolve batch/deployment issues if any- Provide services during acceptance test batch run, as agreed between the Engagement Managers at a later point in time.- Acceptance support to handle the issues if any post deployment.- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Implement and maintain data pipelines.- Provide System documentation. Professional & Technical Skills: - Must Have Skills: Proficiency in Control M, Informatica PowerCenter, SQL- Strong understanding of database concepts.- Experience with SQL, relational databases, HDFS, Yarn- Must have experience working on Control M-Good to have Cloudera Manager experience- Knowledge of data warehousing concepts. Additional Information:- The candidate should have a minimum of 5 years of experience in Control M, Informatica PowerCenter- A 15 year full-time education is required Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing system performance, and collaborating with cross-functional teams to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to analyze system performance and optimize operations.- Develop and implement solutions to enhance system efficiency and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain system configurations, troubleshooting steps, and resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of database management and SQL queries.- Experience in system monitoring and performance optimization.- Knowledge of ITIL framework and incident management processes.- Hands-on experience with system troubleshooting and issue resolution. Additional Information:- The candidate should have a minimum of 3 years of experience in Electronic Medical Records (EMR).- work from office is mandatory for all working days- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Splunk Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, ensuring operational stability. Your typical day will involve collaborating with different teams, implementing Requests for Change, and updating knowledge base articles to enhance troubleshooting effectiveness. You will also work closely with vendors and service management teams to analyze and resolve issues, contributing to a seamless operational environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills.- Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk.- Strong analytical skills to troubleshoot and resolve technical issues.- Experience with incident management and problem resolution processes.- Familiarity with creating and maintaining knowledge base articles.- Ability to collaborate effectively with cross-functional teams. Additional Information:- The candidate should have minimum 7.5 years of experience in Splunk.- This position is based at our Coimbatore office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead and mentor junior team members.- Implement best practices for system maintenance.- Conduct regular system audits to ensure compliance.- Proactively report potential issues and remediation steps to customers based on information gathered from monitoring data - Identify potential flaws in monitoring setup (missing metrics) and improve proactive monitoring- Recording, reporting invalid alerts and making monitoring environment more reliable- Analysis of systems contributing to highest number of alerts - System analysis with focus on performance tuning and customer problems- Provide recommendations to customer to avoid alerts/unplanned outages Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system monitoring and performance tuning.- Experience in SAP system upgrades and installations.- Knowledge of SAP security and authorization concepts.- Good To Have Skills: Experience with SAP HANA administration. Additional Information:- The candidate should have a minimum of 5 years of experience in SAP Basis Administration.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for software support.- Conduct regular performance evaluations for team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in EPIC Systems.- Strong understanding of software troubleshooting methodologies.- Experience in analyzing and resolving software issues.- Knowledge of ITIL framework for incident management.- Hands-on experience in software debugging and log analysis. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : Mainframe DevOpsMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelor of Computer Engineering ScienceBachelor of Science IT specialization Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your expertise in IBM z/OS and Mainframe DevOps will be essential in troubleshooting and resolving complex issues. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure efficient functioning of critical business systems.- Identify and resolve issues within multiple components of applications.- Collaborate with cross-functional teams to troubleshoot and resolve complex technical problems.- Provide technical support to end-users and address their queries and concerns. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS, Mainframe DevOps.- Strong understanding of software development lifecycle and application support processes.- Experience in troubleshooting and resolving complex technical issues.- Knowledge of scripting languages such as JCL and REXX.- Familiarity with mainframe technologies and tools.- Good To Have Skills: Experience with Agile methodologies.- Experience in implementing DevOps practices in a mainframe environment.- Knowledge of CI/CD pipelines and automation tools. Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM z/OS.- This position is based at our Bengaluru office.- A Bachelor of Computer Engineering Science or Bachelor of Science IT specialization is required. Qualification Bachelor of Computer Engineering ScienceBachelor of Science IT specialization

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Master Data Governance MDG Tool Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Any Degree Summary :As an Application Developer for Packaged Application Development, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using SAP Master Data Governance MDG Tool. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements. Roles & Responsibilities:- Design, build, and configure applications using SAP Master Data Governance MDG Tool to meet business process and application requirements.- Collaborate with cross-functional teams to analyze business requirements and develop solutions to meet those requirements.- Develop and maintain technical documentation related to the application development process.- Provide technical support and troubleshooting for applications developed using SAP Master Data Governance MDG Tool. Professional & Technical Skills: -SAP MDG projects following industry best practices involving Data Modelling, Process Modelling, UI Modelling, Business Validation Rules Modelling, Derivations, and Data Replication Framework (DRF).Expert level skill & hands-on experience in interface development including IDOC, Web services and Custom proxy interfaces.Knowledge of SAP data dictionary tables, views, relationships, and corresponding data architecture for ECC and S/4 HANA for various SAP master and transactional data entities including excellent functional knowledge for core master data objects like a customer, vendor, and material.Hands-on experience in configuring customer, vendor, and product/material master data in MDG including data harmonization involving de-duplication, mass changes, and data replication involving Key/Value mapping, SOA Web services, ALE/Idoc.-Hands-on experience in handling custom data model extensions including the UI -Hands-on experience in web service enhancements -Good to have experience in CMP process enhancements based on the custom requirements.Experience:Have a minimum of 7.5 years in SAP Master Data Governance (MDG) with at least 2 full cycle implementations.Implementation experience of SAP MDG in key domains such as Customer, Supplier, Material, Business Partners.Hands-on experience with SAP Fiori.Experience in SAP MDG mass processing, consolidation, central governanceExcellent understanding of Data Migration concepts and strategiesExperience in data migration using SAP and non-SAP solutions Qualification Any Degree

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Openpages Developer Overview: The Sr. Analyst, GRC application will work in a cross functional team environment comprised of technical staff, application end-users, business owners and an external vendor throughout MasterCard Worldwide to provide functional application support for the Open Pages application. The ideal candidate will demonstrate strong functional knowledge across various GRC applications including Open Pages for on-premise and cloud solutions Expected to support corporate objectives such as compliance, stewardship, governance, risk management and business continuity, as they relate to our global roll-out of Open Pages and additionally provide Project management for enhancements and incremental rollouts. Role: Responsible for maintaining partnership with various 3rd party vendors and business owners. Lead and own the GRC solution, production support, certifications, license management, user provisioning, system changes, enhancements and upgrades Deep understanding of best practices on implementing GRC application on cloud Experience in Cognos report, Open Pages workflows and personalization will be preferred Hands-on system configurations for GRC applications including Open Pages. Perform activities like creating/modifying reports, dashboards, implementing/updating workflows etc. in Open Pages. Partner with key business users and lead efforts on application training and change management specifically to GRC application and associated processes. Apply newer technologies to automated various manual activities around user provisioning, reports and workflows Liaison with business process owners and technical teams. Perform and own functions like understanding business requirements, mapping business requirements to system functionality, designing and documenting functional requirements. Provide ongoing Production Support - including problem management. This also include logging tickets, status communication & escalation, as needed. Ensure testing efforts are completed timely related to enhancements, integrations, system upgrades etc. All about you: Bachelors or higher degree in Computer Science or Information Systems or equivalent work experience in managing GRC business applications Strong working knowledge on any GRC application is mandatory. Hands-on configuration knowledge on Open Pages application is essential. Prior experience implementing GRC application over cloud is preferred. Excellent on communication & articulation both written & verbal communication skills required - with the ability to effectively communicate & develop strong relationships within a multinational organization Knowledge of key Project Management methodologies & tools - including Microsoft Projects and Visio preferred Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects International & Domestic travel may be required Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Job Role: Application Support Location: Bangalore Job Type: C2H Job Description: Act as first point of contact in 24/7 operations center for responding to systems alerts generated via monitoring tools. Collaborate with development team, to understand the issues and logs and to resolve/escalate incidents/problems. Collaborate with colleagues, peers, senior systems analysts, and managers to resolve/escalate incidents/problems. Prioritize issues based on impact and urgency, transfer or escalate where required. Highlight wide impact issues and coordinate with relevant teams to facilitate resolution within SLA. Identify similarities, patterns of repetitive tickets and flag it to Senior Systems Analyst / Managers to get a solution/workaround. Collaborate with L3 teams to carry out all phases of testing activities for UI, middleware and API based applications. Work with colleagues to provide resolution in an effective, empathic and timely manner. Customer focused, demonstrates empathy, even when under pressure with clear and concise communications. Self-motivated, team player & adaptable to new technology Possesses knowledge of relevant SLA s and their implications for support Skills relevant for the job Knowledge on ITIL concepts Incident Management experience Data analytics and reporting API framework knowledge Working experience on Monitoring tools Splunk , NewRelic / Any SQL Should be able to build & Execute queries. Working experience with Build tools, GIT, CI/CD Jenkins, Integration tools TIBCO Experience in testing activities for UI, middleware & API based applications

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software issues.- Collaborate with cross-functional teams to troubleshoot and debug software problems.- Develop and implement software solutions to enhance system performance.- Document software defects and solutions for future reference.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of database management systems.- Experience with software troubleshooting and debugging.- Knowledge of software development lifecycle.- Hands-on experience with scripting languages like Python. Additional Information:- The candidate should have a minimum of 2 years of experience in Electronic Medical Records (EMR).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Desktop Transformation, Microsoft 365, Network InfrastructuresMinimum 0-2 year(s) of experience is required Educational Qualification : BEBTech in computer technology Should be completed 15 years full time education Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and support for Microsoft Windows Desktop Management. Roles & Responsibilities:- Provide technical support for Microsoft Windows Desktop Management, including installation, configuration, and troubleshooting.- Collaborate with cross-functional teams to identify and resolve issues within multiple components of critical business systems.- Ensure the availability and reliability of business-critical applications and systems.- Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. Professional & Technical Skills: - Must To Have Skills: Experience in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Desktop Transformation, Microsoft 365, and Network Infrastructures.- Strong understanding of ITIL processes and methodologies.- Experience with incident management, problem management, and change management processes.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification BEBTech in computer technology Should be completed 15 years full time education

At Multitude, we re more than just a listed European FinTech company we re a team driving financial innovation. We provide digital lending and online banking services that empower consumers, SMEs, and FinTechs to grow and succeed. Powered by our Growth Platform, we operate through three business units: Ferratum, offering seamless mobile banking for consumers; CapitalBox, providing flexible financing for SMEs; and Multitude Bank, supporting non-bank lenders and FinTechs. In 2024, we achieved 263.7 million in revenue and 20.2 million in net profit, reflecting strong financial growth. With 700+ employees across 25 countries, we re shaping the future of finance in 17 markets. Founded in 2005 in Finland, Multitude is listed on the Frankfurt Stock Exchange (MULT). About the role We are seeking an Application Support Engineer with prior experience in an application support role to join our team and help ensure the stability, efficiency, and continuous improvement of our production environment. In this role, you will take ownership of resolving complex production incidents, identifying root causes, and collaborating with multiple teams to enhance the performance and reliability of our systems. You will be instrumental in supporting our loan handling software and related applications, which serve customers across 10+ countries, while driving operational excellence and delivering exceptional user experiences. This role is perfect for someone who enjoys problem-solving, thrives in a collaborative environment, and has a strong technical foundation particularly in Microservices, APIs, SQL and analyzing and troubleshooting logs using tools like Kibana. Familiarity with RabbitMQ and Kafka is beneficial, and while our applications are primarily cloud-based (e.g., on Azure), deep knowledge of the hosting platform is not essential. Key Responsibilities Analyze, troubleshoot, and resolve complex business process incidents related to technical and process issues. Take ownership of critical production incidents, coordinating effectively with Business, Backoffice, and Development teams. Set up and optimize application and process monitoring using appropriate tools to proactively prevent production issues. Lead root cause analyses and contribute to the problem management process to enhance system stability. Troubleshoot technical issues, assign priorities, and escalate problems where necessary. Create and maintain comprehensive documentation for business processes and system workflows. Actively participate in projects, business analysis, development lifecycle processes, and testing of hotfixes. Monitor post-deployment activities to ensure production environment stability. Mentor and provide training to junior team members. Required Knowledge and Skills 5 Plus years of experience in a business/application support or related engineering role. Strong understanding of the IT development lifecycle and Agile methodologies. Excellent problem-solving skills, analytical thinking, and attention to detail. Ability to manage and prioritize parallel tasks while addressing ad-hoc requirements. Exceptional verbal and written communication skills with a collaborative, team-oriented approach. Capability to work independently with minimal supervision in a fast-paced environment. Experience in the Banking/Financial Services industry, with knowledge of onboarding processes and payment systems is highly advantageous. Hands-on experience with tools such as Kibana, JIRA, Confluence and Grafana. Familiarity with APIs and microservices architecture. SQL knowledge, with the ability to write and optimize simple queries and perform data analysis is welcome. Familiarity with Kafka and RabbitMQ, with a basic understanding of message brokering and real-time data streaming, is an advantage. Experience with Workday is an advantage. We offer: At Multitude, we believe in empowering our employees to thrive personally and professionally. Heres what you can look forward to: A Truly Global Workplace - work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture.. Flexible Work - we support work-life balance with remote work options. A Culture of Growth - we invest in your future, offering LinkedIn Learning and mentorship. Group Medical Insurance - access essential healthcare coverage for you and your dependents. Personal Accident Insurance - receive financial protection in case of accidental injury or disability. Kindly note that by proceeding, you confirm that you have read and accepted our Recruitment Privacy Policy .

The Allegro team is united by a clear purpose advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business from breakthrough product development and customer success to how we show up for each other and the communities we serve. The Opportunity As a Sr. Systems Engineer (Product Definition), responsibilities include new product definition , modelling and design of system level architecture and supporting customers with application-level design and integration of Allegro s next generation Motor driver IC products . The person would be responsible for maintaining a creative backlog, leading, and growing the strong Motor driver product portfolio with cutting-edge technology, differentiating value adders that address customer needs effectively. Allegro Microsystems, LLC is a leader in Motor driver ICs for the automotive industry that require a high-level of functional safety and robustness as well as industrial applications. The job role has a high level of visibility within the organization and presents great opportunities to work with cross-functional teams, demonstrate leadership qualities and offers a strong growth potential. As part of the product development team, working closely with customers, marketing/sales personnel, business development teams and IC design and development teams internally is essential. What Youll Do Work externally facing to build relations with customers and develop strong product road map and strategic creative backlog of products. Join forces with marketing to build business cases and set priorities for product development for the Motor driver product line to scale the business. Work with customers and internal development team to draft an initial product requirement (datasheet) by understanding the customer application requirements (electrical, mechanical, thermal) and defining functional safety goals as needed. Team up with Allegro technologists and development teams to understand and integrate new technologies to advance the performance of Allegro s Motor Driver ICs. Lead the feasibility study for new products in conjunction with IC design engineers and marketing and present the results to management to facilitate decision making. Provide technical guidance and support to the development team during the design and evaluation of the new product before market release, including: Propose the test strategy, work with the design engineering, test engineering and product validation engineering groups to ensure product specification compliance. Work with the packaging engineering team to ensure that the product meets Automotive standards, thermal budgets, and board level reliability requirements. Work with the sales organization to generate collateral to promote products and help customers integrate Allegro s Motor Driver ICs into applications. To be a Motors expert , and driver definition and design from conceptual stages to technical and application support and integration of new products. What You Will Bring Requires a BSEE or MSEE or equivalent with 4+ years of experience. A solid understanding of analog and digital electronics, Motors, magnetics, and package thermal properties is essential in this position. Experience with automotive functional safety, automotive product qualification, high power or high voltage design is desirable. Knowledge of MATLAB / Simulink or other modeling tools is preferred. Good interpersonal and communication skills in a customer-faced role and as a technical leader of cross functional teams is a must. Knowledge and background in the semiconductor industry, including manufacturing and packaging, is desired. Strong mentorship capability is desired with prior experience in managing a systems or applications team.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that business applications run smoothly and efficiently. You will engage with users to understand their challenges and work diligently to implement effective solutions, contributing to the overall success of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: 5 years technical experience within D365 CRM2+ years technical experience within D365 CRM ServiceStrong awareness of the following:CRM configuration & customization, CRM Plug-ins, CRM custom Workflows, Power Automate, Model Driven AppHaving exposure on Azure DevOpsAct as development lead and able to demonstrate a wide range of development skills. Be a strong advocate for adherence to standards and best practice.Understand the capabilities of the development team and schedule their work appropriately, providing support and assistance when neededWrite and review technical specification documentationDesign, develop, review and test customized code for Dynamics 365 CRM as well as integrations to other applications.Excellent communicator with ability to operate within cross functional teams Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

L1/L2 Application support, Troubleshooting with Low Dev or coding experience, .NET, SQL, MS-SQL Database, IIS, Apache, Tomcat, Operational skills: Problem Analysis skills, RCA Skills, Communication, documentation skills" Role: Application Support Engineer Expected Date of Joining: Apr 30, 2025 Key Responsibilities Skills Shifts- UK Shifts Work Location Bangalore L1/L2 Application Support Engineer - 2-5 years experience in L1/L2 Application support, Troubleshooting with Low Dev or coding experience , .NET, SQL , MS-SQL Database, IIS, Apache, Tomcat, Operational skills : Problem Analysis skills, RCA Skills, Communication, documentation skills. skills : Problem Analysis skills, RCA Skills, Communication, documentation skills.

Application Support || Product Based MNC (Direct Payroll) || Kolkata Location Job Profile Monitor the flow of all Functional Support incidents, requests or queries addressed to the Global Support Team in the production system. Track all alert emails and take required action Follow defined process flow for all cases Handle Code Registration Requests from Users. Handle Data Provision task. Do Primary analysis for responding to user queries Provide root cause analysis on reported problems and suggest solutions wherever possible Contact MOL Users, Development teams and others directly when a problem is identified or needs more information. Coordinate with Development & System Support teams as required Track Releases/Data Patches and Coordinate Release Management process with stakeholders. Send Announcement mail to Users about Application Usage Restriction during system Update/Maintenance/Program Release Update daily log sheets and ensure proper shift hand-over Document standard procedures Provide support during UAT and Training Ensure task timelines are met consistently and the process standards are followed. Gain knowledge of the International Shipping Industry business. Become familiar and remain up-to-date with the MOL-IT software applications, standards and guidelines and perform all tasks accordingly. To complete all related tasks commensurating the position that may be assigned by the superiors from time to time Preferred Skill Set Minimum 3+ years into Application Support Bachelor s degree in information technology, computer science, or related field Verifiable experience in Functional Application Support. Preferred to have good exposure in SQL Job Category: Application Support Job Type: Full Time Job Location: Work Experience: 3+ years 6 - 10 LPA Notice Period: 30 Days Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Your Next Step Towards Success Starts Here Why Choose Us Free Expert Consultation Have an idea but unsure how to execute it? Our industry experts offer free feasibility checks, expert advice, and actionable strategies tailored to your goals at no cost! Complimentary Technical Project Manager Every project comes with a Complimentary Technical Project Manager to ensure smooth project management, offer valuable development guidance and keep everything on track.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP TM Transportation Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards implementing solutions that enhance system functionality and user experience. Roles & Responsibilities:A:Should have worked on SAP TM Connect with business and gather the requirements Propose solutions based on requirement B:Update the documentation Coordinate between Technical and other functional teams should be able to drive the things independently C:Should have production support experience Technical ExperienceA :Good Process Knowledge, Have got exposure of Client acing role Understanding client requirement, analyze and solution proposal B :In addition Candidate should have -knowledge of SAP TM processes order management, optimizer and manual planning, execution and integration with SAP ECC, EM and EWM , charge calculation, forwarding settlement and freight settlement, cost distribution, strategic freight management C :Should have good knowledge in :Shipper process, Tendering , Collaboration Port Additional Information:- The candidate should have minimum 3 years of experience in SAP TM Transportation Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure PaaS Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: Experience with integration architecture and designExperience with Azure Logic AppsExperience with Azure functionsExperience in working with Azure APIM Knowledge of Azure KeyVaultGood Exposure in .NET Core and DevOps Knowledge of Dynamics 365 is good to have Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Azure PaaS.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Plant Maintenance (PM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and implement solutions that enhance the functionality of the applications you support. Your role will be pivotal in maintaining the integrity of business processes and ensuring user satisfaction through effective support and communication. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their skills and knowledge.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Plant Maintenance (PM).- Strong analytical and problem-solving skills.- Experience with system integration and data management.- Familiarity with troubleshooting methodologies and tools.- Ability to communicate technical information effectively to non-technical stakeholders. Additional Information:- The candidate should have minimum 5 years of experience in SAP Plant Maintenance (PM).- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Warehouse Management System (WMS) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that business operations run smoothly. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Warehouse Management System (WMS).- Strong analytical and problem-solving skills.- Experience with system integration and data management.- Familiarity with troubleshooting methodologies and tools.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have minimum 3 years of experience in SAP Warehouse Management System (WMS).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft User Interface Design Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education and good communication skills Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and solutions to enhance team knowledge.- Engage with stakeholders to gather requirements and feedback for continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft User Interface Design.- Strong understanding of user experience principles and best practices.- Experience with usability testing and user feedback analysis.- Familiarity with design tools such as Adobe XD or Sketch.- Ability to create wireframes and prototypes to visualize design concepts. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft User Interface Design.- This position is based at our Hyderabad office.- A 15 years full time education and good communication skills is required. Qualification 15 years full time education and good communication skills