5105 Application Support Jobs - Page 2

Responsibilities: The role of Technology Support Analyst sits within the Technical Operations Centre (TOC) as part of the wider IT department at Stats Perform. The TOC is responsible for first and second-line support of all back-office and client-facing technology platforms and services. This covers a vast array of cloud and on-premises services, using both third-party and proprietary platforms. TOC are the first to react to issues escalated by client support teams or directly by employees and, in most cases, will resolve them first-time. If an escalation is required, the TOC take the lead, provide detailed triage, and follow the issue to resolution. TOC work hand-in-hand with Customer Opera...

The key requirement is to have an L2 team member who would be responsible for doing continuous platform and jobs monitoring. Working Hours : 9:30 am - 7:30 pm EST - including a 30-mins overlap window for handover before and after the shift Working Days : Wed - Sun This is a critical position as the majority of the issues reported during these times. Resources are required to: Cyclically monitor dashboards and logs. Review the jobs running status and raise alerts in case of issues. Raise messages and alerts in designated groups in case an issue is observed on a Dashboard. If an issue is reported on FreshService, pickup the ticket, review and reproduce, pickup evidence from dashboard and logs ...

Role Overview: As a Digital Software Engineer Analyst, you will apply your specialty knowledge to monitor, assess, and analyze processes and data. Your responsibilities will include identifying policy gaps, formulating policies, interpreting data, and making recommendations. You will also be responsible for writing code on development platforms, responding to problems, and ensuring the integrity of deliverables. Key Responsibilities: - Write code on one or more development platforms to deliver features under senior engineers" guidance - Use the right technology to solve technical challenges for small-scale features - Conduct applications systems analysis and programming activities, including...

You will be working at Dixit Infotech Services Pvt. Ltd., a leading IT service integrator in India. With over 45 years of experience and a customer-centric approach, the company aims to be the best-in-class in IT services in India and overseas. **Key Responsibilities:** - Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance. - Manage and coordinate DC & Store RE Engineers. - Maintain and share daily attendance with the Customer and Project Manager. - Follow up on open tickets and ensure closure within SLA in ServiceNow. - Arrange and participate in team meetings with the customer as required. - Prepare and share monthly reports with the customer. - Ma...

As a member of the GTS operations team at FICO, you will play a crucial role in providing first level support for FICO IT infrastructure. Your responsibilities will include resolving IT infrastructure incidents, completing requests for technical systems in multiple geographical regions, and using your technical knowledge to solve complex problems. You will be expected to prioritize incident tickets, document incident information, and adhere to defined guidelines. Key Responsibilities: - Provide first level support for IT Infrastructure Incident Resolution & Incident Escalation. - Complete requests and perform scheduled tasks for technical systems in multiple geographical regions. - Use techn...

Join Infosys BPM Ltd. Windows Support - Service Desk Hyderabad Are you passionate about technology and solving customer challenges? We are looking for dedicated and skilled Technical Support Advocates to join our team. If you have a knack for problem-solving and a strong desire to provide exceptional service, we want to meet you! Mandatory Requirements: Must have hands on Experience in Microsoft Product Support and Windows Support Must be able to work in Rotational Shift (Night Shift) Must have Excellent Communication Skill (Speak and Chat in English) Walk-in directly for an on-the-spot interview. Role: Technical Support Advocate As a Technical Support Advocate, you will be the first point o...

Educational Requirements Master Of Engineering,Master Of Science,Master Of Technology,Bachelor Of Comp. Applications,Bachelor of Engineering,Bachelor Of Technology Service Line Cloud & Infrastructure Services Responsibilities Proven experience with Middleware, Unix, Tomcat, Websphere, Methode, and Pega technologies. Strong understanding of Unix server architecture and networking. Proficient in Shell scripting and automation. Technical and Professional Requirements: Knowledge of server security, backup procedures, and disaster recovery operations. Excellent problem-solving skills and attention to detail. Strong communication skills and ability to work well in a team. Preferred Skills: Technol...

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan Additional Responsibilities: Knowledge of more than one t...

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan Additional Responsibilities: Knowledge of more than one t...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Linux Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, an...

Project Role : Application Support Engineer Project Role Description : Act as software detectives

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per ...

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : O9 Solutions Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seam...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Sterling B2B Integrator Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performa...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Workday Extend Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification for the Primary skill15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operation...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operation...

Responsibilities : - Acts as technical lead and subject matter expert - Complex issue resolution for third-party applications used in production and manufacturing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Leads large projects, upgrades, or cross-site implementations - Designs, integrates, and upgraded new manufacturing systems, tools, and technologies into the existing IT ecosystem. - Document system configurations, support procedures, and issue resolutions. - Develop training strategies and support standards - Advanced understanding of custom database-driven applications - Advanced knowledge of progra...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Acts as technical lead and subject matter expert - Complex issue resolution for third-party applications used in production and manufacturing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Leads large projects, upgrades, or cross-site implementations - Designs, integrates, and upgraded new manufacturing systems, tools, and technologies into the existing IT ecosystem. - Document system configurations, support procedures, and issue resolutions. - Develop training strategies and support standards - Advanced understanding of custom database-driven applications - Advanced knowledge of progra...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Acts as technical lead and subject matter expert - Complex issue resolution for third-party applications used in production and manufacturing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Leads large projects, upgrades, or cross-site implementations - Designs, integrates, and upgraded new manufacturing systems, tools, and technologies into the existing IT ecosystem. - Document system configurations, support procedures, and issue resolutions. - Develop training strategies and support standards - Advanced understanding of custom database-driven applications - Advanced knowledge of progra...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Spring Boot Good to have skills : Java Full Stack DevelopmentMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Resp...