1499 Application Support Jobs - Page 2

: Job TitleL2 Lead Technical Application Support, Associate LocationPune, India Role Description Our organization within Deutsche Bank is Compliance Production Services. We are responsible for providing technical L2 application support for business applications. The Compliance line of business has a current portfolio of 20 applications. The organization is in process of transforming itself using Google Cloud and many new technology offerings. As a L2 Lead Technical Application Support You will provide technical hands-on oversight to several support teams and be actively involved in technical issues resolution across multiple applications. You will also be application working as application lead and will be responsible for technical & operational processes for all application you support. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Act as application lead , You need to own the responsibilities related technical, process, operational, and people for all applications supported. Provide technical hands-on oversight to several support teams and be actively involved in technical issues across multiple applications. Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks. Assist in the process to approve application code releases change tickets as well as tasks assigned to support to perform. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers & vendors. Assist in special projects and view them as opportunities to enhance your skillset and develop your growth. These projects can include coding using shell scripting, Python and YAML language for support functions. Your skills and experience Minimum 2 years of experience in providing the hands-on IT support and interacting with applications and end users. Engineering Degree/Post graduation from an accredited college or university with a concentration in Computer Science or IT-related discipline. knowledgeable in cloud products like Google Cloud Platform (GCP) and hybrid applications. Strong understanding of ITIL /SRE/ DEVOPS best practices for supporting a production environment. Working knowledge of Elastic Search, WebLogic, Tomcat, OpenShift, Grafana, and Prometheus, Google Cloud Monitoring. Understanding of Java (J2SE), spring, Hibernate, micro services. Red Hat Enterprise Linux (RHEL) professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus. Understanding of database concepts and exposure in working with oracle and SQL databases. Skills That Will Help You Excel Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills. Able to train, coach, and mentor and know where each technique is best applied. Confident working with several programming languages, tools, and technologies, including Infrastructure as Code, with the ability to guide colleagues as to the context where each is useful (preferably Python and Terraform) . Experience with GCP or another public cloud provider to build applications. Experience in an investment bank, financial institution or large corporation using enterprise hardware and software. How well support you . . . . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure SKILL REQUIREMENTS Must Skills Experience supporting and troubleshooting SFMC components Hands-on experience with Salesforce MDM for managing enterprise mobile devices. Ability to support device provisioning, policy enforcement, and remote troubleshooting . Knowledge of certificate-based authentication , secure app deployment , and clipboard/data protection policies . Digital Data Exchange (DDX): Experience with data integration and synchronization between SFMC, CRM, and third-party systems using DDX or similar frameworks. Ability to troubleshoot data flow issues , ensure data integrity , and support ETL processes . Familiarity with real-time data exchange protocols , API-based integrations , and compliance with data privacy regulations . Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM tool Knowledge of Production Support processes and procedures. Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Nice to have Skills Good understanding of Accessibility and comfortable using dev tool bar for debugging. Have some exposure of cloud technologies Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level

5+ Years of experience in Finacle's e-banking and mobile banking solutions. Finacle Customization Finacle L2 Support Finacle Infrastructure Finacle Data Migration FEBA (Finacle Internet Banking) L2 Support FEBA Customization

Skills:. ERP, Enterprise Resource Planning (ERP), Immplematation,. Looking for ERP for Immplematation Specialist @ Bangalore location. Location = Bangalore/Pune / Remote. Experience = 2-3 yrs. Please share resume hr@cnsoltions.in. JD for Junior Implementation Engineer. Responsible For. Smooth implementation of ERP. Interfacing with Development team for Changes as per the change management procedure.. Ensuring. Process adherence related to implementation as highlighted in the implementation approach document and project plan sheet. Performance of Product Functional and Data Source verification before releasing to customer.. Completeness of deliverables as assigned in the assignment form. Key Duties. Project progress reporting in project reviews as identified in the schedule. Timely escalation of issues to development team and manager implementation.. Reviews of acceptance tests cases, testing and release deliverables.. Ensure that the testing is carried out in a customer-like simulated environment before updating in live server at client end.. Ensure that the test cases cover functionality, usability, performance, interoperability, scalability, etc., as appropriate.. Ensure all features/fixes promised in the release are present and working.. Skills. Functional understanding of business processes and software implementation. Knowledge of SQL database. Good client facing skills. Established communication skills both written and oral.

Position: Talend Production Support Location: Hyderabad, 5 days' Work from the office Shifts: Rotational shifts Education : BE OR B.Tech or MCA, or M.Tech only Interview rounds 1st Technical Virtual , 2nd Technical F2F, 3rd VP level F2F Please share your updated resumes with kjallepalli@innominds.com Roles and Responsibilities Participate in on-call rotation for 24x7 production support. Provide technical support for Talend ETL tool, ensuring timely resolution of issues and excellent customer service. Troubleshoot complex problems related to data integration, processing, and quality control using SQL queries and debugging techniques. Collaborate with cross-functional teams to identify root causes of errors and implement solutions that meet business requirements. Develop expertise in multiple modules within the application, including Open Studio, Data Quality, Data Management, and more. Please share details below Full name: Contact number Email id Current Company Reason for the change in the detailed How many companies worked with Current CTC Expected CTC Any offers in hand / Pipeline Notice period Education details Current location Preferred location Regards, Kiran Kumar Jallepalli(please connect me on LinkedIn)

Job Title: Technical Support Specialist (LMS - T2/T3 Support) Location: [Bangalore Job Type: Full-Time Shift: Rotational (24/5 support coverage) Job Overview: We are seeking a dedicated and customer-focused Technical Support Specialist to provide Tier 2 and Tier 3 support for Adobe Learning Manager (LMS). This role involves handling complex technical and non-technical issues, delivering first-call resolutions, and ensuring customer satisfaction through effective communication and troubleshooting. The ideal candidate will have strong technical skills in LMS platforms, as well as experience working with multi-platform systems and excellent problem-solving abilities. Key Responsibilities: Provide first-call resolution for Adobe Learning Manager LMS-related issues by effectively handling both technical and non-technical customer inquiries during initial contact. Articulate the business impact of technical issues and manage their resolution in a timely and professional manner. Provide high-quality phone, email, and chat support for Microsoft customers using Adobe LMS, ensuring professionalism and clarity in all communications. Accurately document all customer interactions in a case-tracking database, ensuring that all notes are clear, complete, and in written English. Follow up with customers within the agreed-upon timeframe, ensuring their issues are resolved and satisfaction is maintained. Identify and report top call generators, emerging issues , and common customer queries to improve the support process. Escalate unresolved or complex issues to higher levels of support (T3) and ensure timely resolutions. Troubleshoot and resolve issues using available resources such as knowledge bases , product guides, and reference materials. Maintain a high level of professionalism, ensuring customer communication is always conducted with appropriate etiquette, timeliness, and care. Required Skills and Experience: Proven technical troubleshooting skills , particularly with LMS-related issues. Strong working knowledge of Windows and Mac OS platforms. Intermediate understanding of AICC and SCORM standards (desirable). Demonstrated ability to provide excellent customer support in a customer-facing environment. Strong problem-solving abilities with experience researching and resolving complex technical issues. Experience in a technical support or customer service role , with a focus on resolving software integration issues in multi-platform systems. Ability to work flexible hours and participate in a rotational shift schedule for 24/5 coverage . Excellent written and verbal communication skills, with the ability to explain technical issues in clear, concise terms. Experience working in a team-oriented environment , managing diverse tasks and priorities. Education and Experience: Technical degree in Computer Science, Information Technology, or a related field. 4-8 years of experience in a technical support or customer service role, preferably in the LMS space or similar capacity. Additional Qualities: Ability to remain calm under pressure, demonstrate flexibility, and work with minimal supervision. A strong customer-first attitude with a willingness to take ownership of issues and ensure timely resolutions. Ability to work in a fast-paced environment while maintaining professionalism and efficiency.

Lead plant IT operations ensuring secure, reliable systems. Manage app support, sales & aftermarket platforms. Drive digitalization, ensure 24/7 uptime, handle budgets/vendors, and enhance efficiency through technology. Location: Hoskote(Bangalore)

Mandatory Skills: Technical Writing. Experience3-5 Years.

Mandatory Skills: Web Development. Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - Event Management. Experience8-10 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: PostgreSQL. Experience5-8 Years.

SkillSAP FI-FSCD LocationPune and Bangalore Minimum of 4 years SAP experience Configure G/L, A/P, A/R, Asset Accounting, Interface Integrations, Experience on Collections and Disbursements (FS-CD) Experience providing application support Relevant SAP certifications are a plus Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: SAP FI Financial Supply Chain Management. Experience3-5 Years.

Blitz Infosystem is looking for Technical Support to join our dynamic team and embark on a rewarding career journey Provide technical assistance to end-users Diagnose and resolve hardware/software issues Document technical problems and solutions Ensure customer satisfaction through effective support

Developing and leading strategic initiatives designed to attract high potential Executive Education participants, Krea University. Responsible for admission counseling and meeting enrolment objectives of the assigned geographic areas. Ensure the target numbers of leads are generated and applications submitted in the allocated region. Represent the university at various important platforms and events to build the brand appeal. Conceptualizing and executing events like corporate events, meetups, open houses and mega promotional event Manage events/exhibitions/fairs end to end within and outside the campus. Create attractive and meaningful presentations to be delivered in such events. Conceive outreach events, outline activities in detail with accountabilities and timelines. Work with executive education head wherever their participation is required. Liaison with the agency/communication team for permissions, organizing events, lead generation using social media and other means and closure of activities. Work with the communications department with respect to the development and production of marketing collaterals like brochures, presentations, online ads and other promotional material. Providing application support to prospective students and applicants throughout the admissions cycle.

Join us as a Software Engineer, Workday This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, youll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career Were offering this role at associate vice president level What youll do In your new role, you ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. You ll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills youll need You ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. Youll need at least eight experience with five years of hands-on experience in delivering production support or application support services for the Workday HCM system. Youll also need experience in Workday functional or technical skills in delivering incident fixes and enhancements, performing security administration data remediation and resolving functional queries or cases while troubleshooting and performing root cause analysis and resolution of critical or complex production incidents. You ll also need: Experience of working with development and testing tools, bug tracking tools and wikis Experience in multiple programming languages or low code toolsets Experience in troubleshooting Workday reports & integrations using one or more of technologies like EIB, Workday Studio, Workday Core Connector, PECI and Web Services A background in solving highly complex, analytical and numerical problems Willingness to work in UK shifts and on-call hours to support customers or colleagues across various regions Hours 45 Job Posting Closing Date: 08/07/2025

Description & Requirements Introduction: A Career at HARMAN - Harman Tech Solutions (HTS) We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. At HARMAN HTS, you solve challenges by creating innovative solutions. Combine the physical and digital, making technology a more dynamic force to solve challenges and serve humanity s needs. Empower the company to create new digital business models, enter new markets, and improve customer experiences About the Role We are looking for MS CRM Dynamics 365 developers to join our team! In this position, you will oversee communicating actionable insights to improve corporate decision-making. You should be able to manage data, evaluate its results, and display them strategically. What You Will Do Research, lead, design, configure, implement and maintain high quality software systems using MS CRM Dynamics 365, Unified Service Desk (USD) and .NET technologies to meet internal / external client s requirements Derive the design initiative for development team with solution architects and business analysts; help transform the design in to implementation with the help of developers Develop, customize & unit test software systems and systems enhancements in accordance with supplied technical specifications, standards and industry best practices to project deadlines Maintain the existing applications, which includes level 3 support, bug fixing and any new enhancements as agreed with the app support team Deploy the applications in production environment with the help of application support team, take responsibility of devsaleselopment and test environment. Facilitate the deployment of application in test environment. Provide appropriate code comments for program coding by following a standard coding pattern Maintain the low-level design document with the support of solution/ data architects Create unit test case which follows industry standards and testing practices Maintain the deployment document and do the knowledge transfer to operations team for any development work What You Need MS CRM Dynamics 365 (or previous online versions) MS CRM SDK (Plugins & workflows) Java Script/ jQuery C# (2.0 & Higher)/ ASP.NET Web Services/ WCF SQL / SQL Server 2008 Integration Services Design/ Scrum Methodology MS Azure (PaaS & IaaS) Excellent communication skills MS CRM Dynamics 365 (or previous online versions) customization and development using MS CRM SDK and Java Script Engineering web services using C#, WCF and has practical knowledge of SOA, worked extensively with XML, XSL and XSD Performance optimization, both in C# and SQL Server (including caching, query optimization, robust class design) TFS, Jira, Confluence Microsoft Enterprise Library, Nunit, IIS or other similar supporting tools and frameworks What Makes You Eligible Be willing to travel up to 25%, domestic and international travel if required. Successfully complete a background investigation as a condition of employment What We Offer Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.) Professional development opportunities through HARMAN University s business and leadership academies. Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment. An inclusive and diverse work environment that fosters and encourages professional and personal development. Tuition reimbursement. Be Brilliant employee recognition and rewards program. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today ! HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. ( www.harman.com ).

Description & Requirements Introduction: A Career at HARMAN Lifestyle We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound. Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel Unite your passion for audio innovation with high-tech product development Create pitch-perfect, cutting-edge technology that elevates the listening experience About the Role The Applications Engineer will be responsible for providing technical support across all three business units: Corporate AV, Government, and Hospitality to channel partners, consultants, and potential users within the AV integration industry. Key responsibilities include front-line phone and remote support, system design and calibration, software and hardware troubleshooting, as well as supporting trade shows and internal product initiatives. This role demands extensive experience and in-depth knowledge of the organization s products, policies, and operations. It involves business travel and requires the ability to engage professionally with individuals at all organizational levels, as well as with external partners, distributors, and dealers. Strong communication, presentation, and collaboration skills are essential for success in this position. What You Will Do Support integrators, consultants, and representatives with system design reviews and recommendations. Provide first-level phone-based application support to integrators, consultants, and end-users. Conduct system programming, tuning, and calibration as per customer requirements. Facilitate technical training sessions for integrators, consultants, and end-users. Support technical setup and configuration during trade shows and events. Gather and relay application insights, use cases, and customer feedback to guide product development. Communicate product-related issues, software bugs, market opportunities, and customer needs to relevant internal teams including Engineering, Marketing, Product Development, Technical Services, and Quality Assurance. What You Need to Be Successful Proficiency in computer systems, video technologies, audio over IP networking, and DSP technologies (including Gain Structure, AEC, and Telephony). Over 8+ years of experience with practical expertise in Unified Communications platforms including Cisco, Avaya, and Polycom. Solid background in networking. Familiarity with third-party control systems like AMX and Crestron. Strong proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint). Ability to handle multiple tasks simultaneously and meet deadlines effectively. Excellent written, verbal, and presentation skills. Self-motivated, creative, and eager to learn quickly. Strong interpersonal and communication abilities. Demonstrated leadership and sound decision-making within scope of responsibility. Bonus Points if You Have Bachelor s degree required, MBA preferred. Networking certifications in the IT domain such as CCNA or CCDA. AV industry credentials like CTS, CTS-I, or CTS-D. Proficiency in acoustic simulation tools such as AutoCAD, EASE, EASE Address, and/or EASE Focus. What Makes You Eligible Be willing to travel up to 60%, including domestic travel. Work location: Bangalore What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today ! #LI-JS248 Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an @harman.com email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for . HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply

Job Description You will be part of a high-performance EAS Functional Apps IT team. Functional Apps includes Enterprise and business productivity applications used by various Agilent functions (viz. Sales, Field, Marketing, HR, Finance, IT, Tax, WPS, SCQ & Legal, CIM, Fusion, Ariba, Incentive comp (ICM) and FileNet) As an IT lead for IDM, youll be overall responsible for IDM suite of applications, including architecture, application support, design, development, and implementation of various projects adhering to Agilent s change management, compliance controls and policies. Your primary accountabilities will include: Lead Development and Implementation: Responsible for overall design, development, and implementation of IDM solutions Stakeholder Collaboration: Work closely with stakeholders to gather business requirements and translate them into scalable technical requirements. Technical Accountability: Responsible for Providing technical guidance and mentorship to development and support team. Should be hand on and able to develop solutions as required. Solution Customization: Customize IDM solutions to meet specific client needs and ensure seamless integration with existing systems. Performance Optimization: Continuously improve system performance and user experience. Project Management: Manage project timelines, deliverables, and ensure projects are completed on time and within budget. Support and Maintenance: Provide ongoing support and maintenance for IDM solution including end to end support and escalation management, vendor management, change and release management and monthly operational reporting Qualifications Bachelor s or master s degree in Computer Science, with minimum 5 years of relevant experience. Technical Expertise: Demonstrated hands on technology experience in Oracle IDM Applications (OIM, OAM, OUD, OHS, BI Publisher). Oracle 12C suite of applications including weblogic. Have good SQL & Unix skills. Experience working with outsourced delivery organizations. Strong understanding of IT Application Management principles & architecture Analytical Skills: Ability to analyze complex business requirements and design effective solutions. Project Management: Experience in managing medium to large-scale projects and leading technical teams including vendor management. Communication Skills: Excellent verbal and written communication skills to interact with buisness stakeholders and team members. Problem-Solving: Strong problem-solving skills and the ability to troubleshoot technical issues. Adaptability: Ability to adapt to changing business needs and work in a fast-paced environment including work in multiple initiatives Ability to work independently and with minimal supervision. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Additional details are available in HR Hub at: https: / / agilent.sharepoint.com / sites / hr-hub / SitePages / Rewards-and-benefits-en.aspx Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: Occasional Shift: Day Duration: No End Date Job Function: IT

Job Description Delivers scientific/technical expertise to help drive sales and provide support for new and existing customers. Provides expertise during various phases of the sales process including pre-sales technical and application support for the sales team, which may include customer requirements analysis, sample analysis and/or feature-by-feature customer demonstrations, preparing and presenting technical presentations and seminars to potential customers, benchmarks, competitive positioning, and implementation/execution of solution/application. Understands customer s problems, recommends solutions to meet their needs, and ensures customer satisfaction. Integrates Agilent products, applications and/or solutions into customer s environment. Ensures the product/application functions per specifications. Provides remote and on-site troubleshooting. Maintains close alignment with sales partners, management, R&D and product marketing to communicate customer feedback. Ensures post-sales applications support inquiries and complaints are documented and logged according to regulatory and quality policies. May present information at conferences, seminars and e-seminars. Based on the business needs, a delivery engineer may act as a project manager or technical leader for specific projects. Presales: Engaging with sales for requirement analysis, scoping delivery, and early customer discussions. Post-sales: Project management and technical delivery of OpenLab solutions, early engagement for SLIMS solution delivery. Post-delivery: Advanced technical support for SMA customers critical escalations. Qualifications Bachelors or Masters Degree or equivalent. Post-graduate, certification and/or license may be required. Typically, at least 5+ years relevant experience for entry into this level Evidence of proven track record of solution delivery on Implementation team, or related experience Ability to quickly grasp customer requirements and document the requirements Outstanding communication and organizational skills Excellent analytical, and problem-solving skills Ability to build and foster good relationships Ability to balance competing priorities Ability to work under pressure and meet tight deadlines Self-motivated and directed individual Team-oriented perspective Willingness to travel 70% of the time, for business requirements and client meetings Early understanding on OpenLab solutions, SLIMS would be added advantage Experience on CDS, LIMS and project management would be an added advantage to have Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Services & Support

Job Description You will be part of a high-performance EAS Corporate Apps IT team. Corporate Apps includes Enterprise and business productivity applications used by various Agilent functions (viz. Sales, Field, Marketing, HR, Finance, IT, Tax, WPS, SCQ & Legal, CIM, Fusion, Ariba, Incentive comp (ICM) and FileNet etc) As an IT lead for Varicent ICM, youll be responsible for leading the technical aspects of the Varicent ICM system, including application support, design, development, and implementation of compensation plans and related processes, while also managing IT projects, change management, and compliance Your primary accountabilities will include: Lead Development and Implementation: Oversee the design, development, and implementation of Varicent ICM solutions. Stakeholder Collaboration: Work closely with stakeholders to gather business requirements and translate them into scalable technical requirements. Technical Accountability: Provide technical guidance and mentorship to the development and support team. Solution Customization: Customize Varicent solutions to meet specific client needs and ensure seamless integration with existing systems. Performance Optimization: Continuously improve system performance and user experience. Project Management: Manage project timelines, deliverables, and ensure projects are completed on time and within budget. Support and Maintenance: Provide ongoing support and maintenance for Varicent ICM solution including end to end support and escalation management, vendor management, change and release management and monthly operational reporting Qualifications Bachelor s or master s degree in Computer Science, with minimum 8 years of relevant experience, including minimum 2 years of team lead experience Technical Expertise: Experience and expert knowledge of ICM including developing independent and integrated components, web reports, web forms views and data stores. Knowledge of Varicent API s. Strong working knowledge of MS SQL to write import queries Analytical Skills: Ability to analyze complex business requirements and design effective solutions. Project Management: Experience in managing medium to large-scale projects and leading technical teams including vendor management. Communication Skills: Excellent verbal and written communication skills to interact with buisness stakeholders and team members. Problem-Solving: Strong problem-solving skills and the ability to troubleshoot technical issues. Adaptability: Ability to adapt to changing business needs and work in a fast-paced environment including work in multiple initiatives Ability to work independently and with minimal supervision. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: Occasional Shift: Day Duration: No End Date Job Function: IT

Job Description Provides Technical & application services & support to external customers and Agilent customer engineers. This includes reactive and pro-active actions that result in a timely and cost-effective problem resolution with the objective to meet contractual agreements. May support third party products and occasionally visit customer sites. Acts as part of CSO Field Service staff Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers. Responsibilities of this position include but are not limited to; Responsible for providing technical & application support for Agilent analytical instruments to existing & new customers to central Location- Hyderabad and Vizag To perform Installations, Preventive Maintenance, Repair, software & hardware IQ OQ on Agilent products Leads projects requiring coordination with other functions & customers Deliver customer education courses on-site as well at COE labs Cost & time effective application method deployment on Agilent instruments Promptly troubleshoot method/technology transfers issues from one instrument to another. Respond promptly to related customer queries & help in prompt resolution of customer escalations Training of internal & external team and provide technical support. To participate in programs to stimulate demand for all Agilent range of products/services and ensure timely and proper execution of those programs Holds product seminars for customers, prospects, and employees To co-ordinate internally with all the field sales team and Managers to ensure that the key customers are delighted Must be willing to travel extensively. Qualifications Master s/Bachelor s Degree in Technology/Electronics & Communications/Instrumentation or equivalent Relevant 4-7 years of professional advanced/hands on knowledge of analytical instruments like HPLC, LCMS, LCMSMS, LCQTOF etc. Excellent numerical, verbal, and written communication skills along with good organizational & negotiation skills Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Services & Support

Job Description Provides technical & application field services & support to external customers and Agilent customer engineers. This includes reactive and pro-active actions that result in a timely and cost-effective problem resolution. Responsibilities of this position include but are not limited to; Responsible for providing technical & application support for Agilent analytical instruments to existing & new customers. Leads projects requiring coordination with other functions & customers Deliver customer education courses on-site. Cost & time effective application method deployment on Agilent instruments Promptly troubleshoot method/technology transfers issues from one instrument to another. Respond promptly to related customer queries & help in prompt resolution of customer escalations Training of internal & external team and provide technical support. To participate in programs to stimulate demand for all Agilent range of products/services and ensure timely and proper execution of those programs Holds product seminars for customers, prospects and employees To co-ordinate internally with all the field, sales team and Managers to ensure that the key customers are delighted Must be willing to travel extensively To perform Installations, Preventive Maintenance, Repair, software & hardware IQ OQ on Agilent products . Base Location - Bharuch Qualifications Master s Degree in Biotechnology / Chemistry / Analytical Chemistry / Instrumentation / Pharmacy or equivalent Relevant 5-6 years of professional experience on analytical instruments in Liquid chromatography domain like LC, LCMS, LCQTOF etc. in Pharma, Clinical, E&Ls, Metabolomics market segments etc. Experience with troubleshooting and problem solving Experience with the Agilent solutions is desired but not essential Verbal and written communication is clear, respectful and timely. You enjoy travelling and visiting customers Excellent numerical, verbal and written communication skills along with good organizational & negotiation skills. Microsoft Outlook, Excel, PowerPoint, SQL etc. Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https: / / careers.agilent.com / locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 75% of the Time Shift: Day Duration: No End Date Job Function: Services & Support

MANAGER PMO AND SERVICE DELIVERY - OculusIT MANAGER PMO AND SERVICE DELIVERY MANAGER PMO AND SERVICE DELIVERY Position MANAGER PMO AND SERVICE DELIVERY Location Gurgaon Reporting Manager Program Manager Shift Timings 8:00 AM-5:00 PM (EST) Key Responsibilities: Build strategic roadmaps and drive achievement of key milestones for our largest and critical customers in a post-sales relationship. Engage with Director and C-Level executives to understand business needs and establish strong executive relationships. Be involved in the change management process of the customers environment to ensure success and service uptime Go toe to toe with customer technical stakeholders on most issues, and use your judgment when to pull in the heavyweight engineers / consultants / architects as necessary. Establish working relationships with other AISPL account team members such as AMs, BDMs to achieve best results for the customer. Be available outside of business hours to help coordinate the handling of urgent issues as needed. Ensure achievement of the SLA metrics, service KPI s and customer satisfaction. Person should have a strong understanding of projects lifecycle and deliverables of each phase. Should be good in agile development methodology Knowledge of six sigma and its tools that helps in different phases of project e. g. QFD, FMEA, Fish-Bone etc. The candidate should have led large size programs and have a proven delivery track record as a project manager. Should be able to handle multiple priorities in parallel. Required Experience: 8 11 years of experience Desired Qualification: A professional certification in any or all of the following: Relevant Bachelor s degree/ Preferred Graduate / Masters in Computers / IT or equivalent academic qualification. PMP Certification. ITIL Certification. Desired Skills: Strong team player The role entails working with multiple The VP Service Delivery & PMO will focus on the transition period or defined transformation period and ensure the orderly, utilizing established Transition methodologies, activities and work product, helping clients to achieve a higher level of maturity by directing, facilitating, coordinating, tracking and reporting on the successful execution and completion of projects. Should develop project plans for the transformation, educate the Transformation Team on the appropriate Transformation Methodology, deploy consistent project management techniques, and lead process improvement projects and activities. Should be able to lead a team of Project / Transition managers and Application Support engineers teams hence the candidate would need to display inclusiveness to lead as well as take the team along the life of the Program. Collaborates well with others to solve problems and actively incorporates input from various sources. Strong analytical skills strong problem-solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions; anticipates obstacles and develops plans to resolve Demonstrated customer focus. Person needs to effectively manage business and IT stakeholders through regular reviews and effective communication. He should also be a strong team player ensuring great collaboration inter and intra teams for effective execution. Should demonstrate proven senior stakeholder management experience, Clear leadership and communication skills. Joe Redwine Joe brings almost 25 years of experience building innovative higher education technology services companies. He is a retired USAF officer providing leadership in the areas of space, intelligence, and flight operations. Joe is a collaborative leader known for his passion for building teams focused on customer needs. He previously served as VP of Client Experience at CampusWorks and COO of Dynamic Campus.