5157 Application Support Jobs - Page 16

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Veeva Vault Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Veeva Vault Safety Application Support Lead, you handling incoming incidents, tickets, change requests and problem tickets. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and developing solutions to meet those requirements for change management and handling the team. It is expected that you wi...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Broadcom CA Gen Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related ch...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure IaaS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SUSE Linux Administration, Ubuntu Linux Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troub...

About this role: Wells Fargo is seeking a Lead Systems Operations Engineer. In this role, you will: Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems Make decisions on technical changes and enhancements Consult with engineeri...

Location: Chennai Experience: 3 - 5 Years Sr. Primary Skills Expectation 1 Strong application support experience. Must Have 2 Willingness to work in rotating shifts (16x7 coverage). Must Have 3 Proficient in writing SQL and PLSQL queries for data access and debugging. Must Have 4 Expertise in log checking, file navigation, and SFTP. Must Have 5 Experience with observability tools like DataDog. Must Have 6 Cloud technologies exposure, particularly AWS, S3, and Kubernetes. Must Have 7 Comprehensive understanding of SLAs and ITSM processes. Good to Have 8 Familiarity with batch job scheduling tools such as Control-M and Autosys. Good to Have

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Entry-level, focused on learning and reactive support. - Handle basic IT support tickets for third-party applications used in production and manufacturing. - Supports tasks in larger projects by participating in system rollouts and upgrade testing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Monitor application performance, perform routine maintenance, and ensure system availability. - Document issues and resolutions, assist in creating knowledge base articles - Provide basic training and system walkthroughs to end-users on new features and updates to custom applications or manufactur...

Responsibilities : - Acts as technical lead and subject matter expert - Complex issue resolution for third-party applications used in production and manufacturing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Leads large projects, upgrades, or cross-site implementations - Designs, integrates, and upgraded new manufacturing systems, tools, and technologies into the existing IT ecosystem. - Document system configurations, support procedures, and issue resolutions. - Develop training strategies and support standards - Advanced understanding of custom database-driven applications - Advanced knowledge of progra...

Responsibilities : - Acts as technical lead and subject matter expert - Complex issue resolution for third-party applications used in production and manufacturing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Leads large projects, upgrades, or cross-site implementations - Designs, integrates, and upgraded new manufacturing systems, tools, and technologies into the existing IT ecosystem. - Document system configurations, support procedures, and issue resolutions. - Develop training strategies and support standards - Advanced understanding of custom database-driven applications - Advanced knowledge of progra...

Responsibilities : - Acts as technical lead and subject matter expert - Complex issue resolution for third-party applications used in production and manufacturing. - Collaborate with software developers and engineering teams to support deployment, testing, and maintenance of custom solutions. - Leads large projects, upgrades, or cross-site implementations - Designs, integrates, and upgraded new manufacturing systems, tools, and technologies into the existing IT ecosystem. - Document system configurations, support procedures, and issue resolutions. - Develop training strategies and support standards - Advanced understanding of custom database-driven applications - Advanced knowledge of progra...

Role & responsibilities Definitive source of knowledge, technique, and expertise of operations. Strong knowledge of frontend technologies (react native knowledge preferred). First level analysis of issues and resolution according to level of issue occurred. Internal systems monitoring and analysis of issues. Knowledge of ticketing tools (e.g. Remedy), Kibana. Technical analysis of issues, investigation Providing workarounds for emergency fixes. Analyze repeating APM alerts/Incidents and provide fixes. Frequent coordination with Tech Leads and Dev team for fixing issues. Act and analyze in case any APM alert are crossing threshold. Tracking bugs and their probable fixes.

Key Responsibilities: Provide first-level support to customers using our ERP software for hospitality operations (e.g., PMS, POS, Inventory, Finance). Troubleshoot and resolve software issues via phone, email, chat, or remote sessions. Log and track support tickets using the helpdesk system. Collaborate with internal teams (Product, QA, Development) to escalate and resolve complex issues. Guide customers through system functionalities, updates, and best practices. Ensure timely follow-up and closure of support requests. Maintain high levels of customer satisfaction and professionalism. Ability to work independently and manage multiple tasks. Fluency in English & Hindi

Skills Set : Primary • Enterprise application support management • Monitoring and observability tools: PagerDuty, Datadog, Prometheus, Splunk • Incident management platforms: ServiceNow, Jira Service Management • Expertise in leveraging Automation & AI Tools to drive efficiency in technical support • Secondary • AI/ML Integration in Support Experience building smart support tools like chatbots, summarizers, and LLM-based agents • Experience with cloud platforms: AWS, GCP, Azure Detailed JD Location: Hyderabad No of open positions: 1 Skills : Tech support + AI/ML Job_req (Generated by AI): Technical Expertise: 8-12 years of experience in Enterprise Application Support Management, with profici...

Join Infosys BPM Ltd. Windows Support - Service Desk Hyderabad Are you passionate about technology and solving customer challenges? We are looking for dedicated and skilled Technical Support Advocates to join our team. If you have a knack for problem-solving and a strong desire to provide exceptional service, we want to meet you! Mandatory Requirements: Must have hands on Experience in Microsoft Product Support and Windows Support Must be able to work in Rotational Shift (Night Shift) Must have Excellent Communication Skill (Speak and Chat in English) Walk-in directly for an on-the-spot interview. Role: Technical Support Advocate As a Technical Support Advocate, you will be the first point o...

Job Description: Functioning as an Application Support for the new Cloud platform at one of the corporate investment bank. Support the applications hosted on Azure/Databricks and facilitate onboarding of application to the Cloud platform. Provide incident, problem, and event management according to the ITIL framework. Drive the team to fulfil targets regarding problem management, incident management and meet agreed SLA's. Drive incident, request, work driver and alert reduction efforts across an application cluster. Face-off to and develop effective working relationships with internal Data Operations, Development, and Infrastructure teams. Challenge the status quo and work to improve the sup...

L1 - Support Analyst Skills : Communications IT & Relevant Exp. 0 1 year Domain Experience Insurance (good-to-have) Job Duties / Responsibilities - Good written and Verbal communication - Exposure to IT applications - Build sound understanding of the supported application estate. - Resolve Support Tickets strictly in a timely manner. - Willing to work in 24*7 shift - Incident Management - Service Request Fulfillment - Monitor Application Performance & Batch Jobs - Keep documentation current and prepare SOPs for routine tasks - Collaborate with internal & external teams to provide end-to-end resolution across Application issues Skills (Good-to-have) - Familiarity of commonly used Software Pro...

Experience: 2 to 4years Mandatory skills- SQL Server Preferred Skills: - Crystal report Responsibilities:- 1) Installation of MS SQL Server, ERP software. 2) Provide proper Training of software to user. 3) SQL queries optimization - Clauses, functions, etc. 4) Programming in VFP9. 5) Reports designing in Crystal report and Dados. 6) Analyzing issues in software and solving ASAP. 7) Customization in software. 8) SQL database backup. 9) Implementation & Support Requirement: - Should be able to provide support to client virtually or visiting at client location (Preferred Male Candidate only)

Role Overview: As an Apps Support Sr Analyst at Citigroup, you will be a seasoned professional with in-depth disciplinary knowledge, contributing to the development of new techniques and improving processes and work-flow. Your role will involve integrating subject matter and industry expertise within a defined area, requiring an understanding of how areas collectively integrate within the sub-function. You will evaluate moderately complex issues with substantial potential impact, using good analytical skills to filter, prioritize, and validate information from multiple sources. Strong communication and diplomacy skills are essential as you will regularly assume informal/formal leadership rol...

Role Overview: As an Applications Engineer at Texas Instruments (TI), you will play a crucial role in providing application support for high-speed amplifiers. Your passion and excitement for innovation will drive you to take an active role in product definition, execute characterization until ramp, and offer post-ramp application support to customers. Your contributions will directly impact the growth of TI's business in a fast-growing market segment. Key Responsibilities: - Answer customer questions and support design-in activities for released products through forums, emails, and on-site visits if required. - Conduct schematic and layout reviews of customer applications and debug customer ...

Skills Set : Primary • Enterprise application support management • Monitoring and observability tools: PagerDuty, Datadog, Prometheus, Splunk • Incident management platforms: ServiceNow, Jira Service Management • Expertise in leveraging Automation & AI Tools to drive efficiency in technical support • Secondary [ Good to have ] • AI/ML Integration in Support Experience building smart support tools like chatbots, summarizers, and LLM-based agents • Experience with cloud platforms: AWS, GCP, Azure • DevOps practices • Containerization: Docker • Orchestration: Kubernetes

The Team Application Support is a global team that delivers specialized technical support across the suite of financial market data and information services that provides financial pricing data and tools for bonds, CDS and loans, as well as fair value data, equity volatility data and securities lending data for stocks and bonds. Our service delivers detailed liquidity metrics and transparent information about pricing sources and methodologies, with flexible delivery options tailored to the needs of our clients. The application support team focuses on continuously improving support process through collaboration centralizing on proactive, technical and innovative engagements across business st...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance...

About the role: Broad Responsibilities: The Application & Systems Analyst is responsible for technical issues and works collaboratively with software development, and quality teams, to facilitate problem solving. This is a hands-on role and as a Sr. Application & Systems Analyst you will be responsible for implementing and documenting support processes, procedures and standards, and supporting the team in meeting deadlines for the escalated issues, utilising Service Desk to prioritise raised tickets. They act as a leader or mentor for new or evolving analysts in the APS team. The role is to be part of our Application and Production Systems team and requires either a prior experience or a dem...

The Specialist, Product Operations Client and Product Support, will be responsible for ensuring that all customer inquiries the Advisors Client and Product Support/CAPS Team receives are answered fully in a professional, timely manner that helps drive satisfaction and loyalty with MasterCard, Advisors and the products we support. These products include a wide range of Information Services products and services like PortfolioAnalytics, Location Services, Merchant Identifier, Local Market Intelligence and the Global Collections Only program and the product suite is ever expanding. We support over 10,000 internal and external users of these tools from all regions and have aggressive Service Lev...