1584 Application Support Jobs - Page 16

Primary PL/SQLL/SQL Expertise: Proficient in writing, debugging, and optimizing PL/SQL code, including stored procedures, functions, packages, and triggers. Database Design and Management: Understanding of database modeling, normalization, and performance tuning, including the ability to analyze and optimize database queries. Scripting and Automation: Proficient in Linux/Unix systems along with Shell Scripting. Ability to automate tasks and build scripts for deployment, configuration, and other DevOps activities. Cloud Infrastructure Knowledge: Strong understanding of cloud architecture best practices, standards and services Good knowledge on container manager (Docker) and container orchestrator (Kubernetes). INM cloud is a plus in this case DevOps Fundamentals: Familiarity with DevOps principles, tools, and methodologies, including CI/CD pipelines, automation, and infrastructure as code Monitoring Dynatrace - Good on dynatrace tool Experience: 8 to 11 years of experience Location: Chennai Shift: General

We are the world learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.The Program Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates, and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handling escalated service-related issues.Primary Responsibilities* Level 2 Escalation calls* Directly liaising with the US (United States), EMEA (Europe, Middle East, and Africa,) and APAC (Asia Pacific) lines of business* Act as an escalation point for service-related problems* Promote client programs and products* Input accurate customer information into the database* Assist in training and monitoring call center agents to ensure quality of service* Maintaining the SLA for different LOBsQualifications/Education and Experience:* Required Education- Bachelor degree* 3-5 years of experience in a similar/related position* Confident and fluid communicator* High levels of customer service skills* Previously operated in a Level 2 support role* Previous subject matter expert knowledge* Familiar and comfortable working in a busy corporate environment/shifts (24\\*7)* Experience in providing application support* Familiar with MS OfficeDesired Candidate Profile:* Excellent oral and written communication skills* Great attention to detail* Problem-solving skills* Strong organizing and time management skills* Customer service skills* Effective teamwork skillsNote - No disciplinary action in the last one year.1142924Job: Customer SuccessJob Family: GO\\_TO\\_MARKET

Soft skills: Excellent Communication & Presentation Skills (written and verbal) Quick adaptation to complex and sometimes highly political client environments Strategic thinking and set vision Proven track record in successful team work being part of global, multi-national projects Multi-cultural awareness, open minded to working in diverse business environments Able to constructively work under stress and pressure when faced with high workloads and deadlines Demonstrates Leadership skills Team Management Collaborative working style Able to set KPI target and goals to achieve overall organization goals

HR Business Partner Bengaluru, India | Other | Full-time Job Reference: 7008 - Posted 17-Jun-2025 Job Purpose- HRBP Organizational Design Evaluate and recommend agile and effective org structures to enable high performance in support of operating models Talent Planning, Review and Bench Building -The ability to ensure the talent requirements are aligned with the business objectives through identification, assessment, development, readiness and retention of talent Performance Management - The ability to view a business from the top leader s perspective, understand core organizational functions and how they interact, and apply financial/ business metrics that reflect the success of the organization Engagement Champion our culture, people and values through effective engagement and performance strategies that provide a valued employee experience while driving growth and sustainability Analytics : Utilize human capital analytics, technology and analytical skills to support leadership to make informed, impactful business decisions about structure, work, talent and the future state workforce. Responsibilities Onboarding and Offboarding Induction Consult with line management and provide daily HR guidance Analyse trends and metrics with the HR department Resolve complex employee relations issues and address grievances Work closely with management and employees to improve work relationships, build morale and increase productivity and retention Provide HR policy guidance Rewards and Recognition Payroll and report generation Suggest new HR strategies Requirements and skills Proven work experience as an HR business partner Excellent people management skills Analytical and goal oriented Demonstrable experience with HR metrics Thorough knowledge of labour legislation Full understanding of all HR functions Experience in HRMS tool Apply now! Share with LinkedIn Share with Facebook Share with Twitter Privacy Statement | Cookie Settings | Job Application Support | Code of Conduct | Copyright 2020 - 2025 Kelly Services Inc.

12 + 12 + Oracle HCM Cloud Oracle Time and Labor and Absence Functional Consultant with Implementation and Application Support experience. The position primary responsibility will be to interface with key stakeholders and responsible for successfully implementing Oracle HCM Cloud OTL and Absence modules in Agile mode. This position will be responsible for leading the discussions for the requirements, design, development, testing of all the associated components such as Configurations, Fast Formulae, Data migration, integrations, and reports for OTL and Absence area. Bachelors Degree or foreign equivalent, will consider work experience in lieu of a degree 12+ years of Information Technology experience 6+ years of experience with Oracle HCM Cloud OTL and Absence module Hands on experience in working on Oracle HCM Cloud Experience in driving strategic discussion with Business users on business process functional areas of OTL and Absences. Knowledge of Agile practices and ability to implement the project in Agile mode Experience and desire to work in a Global delivery environment Knowledge and experience with full SDLC lifecycle Experience with Lean / Agile development methodologies Oracle HCM Cloud Oracle Time and Labor and Absence Functional Consultant Oracle HCM Cloud OTL and Absence modules in Agile mode

SAP LE Senior Consultant Roles & Responsibilities: 1. On demand support to Global Business Process and Operational Divisions Teams as well as partners in charge of administration of data centers (database administration, upgrades, performance.) 2. Accountable for Solution issues escalated to the Global Support team. Ensure that tickets are properly responded to, fixed, tested and follows-up those until they are properly closed according to process defined. Support provided is functional (analysis, feed-back, recommendation ). 3. Analyze content of releases on his/her area and recommend best organization as far as testing is concerned. 4. Liaise with regional / local support teams and testing factory to ensure that release validation process is done properly 5. Analyze, challenge, validate recommendations and actions of on his/her area 6. Liaise with Global Data Excellence and Business Process Leaders organization regarding problem solving and enhancement 7. Contribute, review and validate Core bugs & enhancements specification. Contribute to testing and validation. 8. SAP and functional knowledge on LE & SCM 9. Experience in Application Support and working on SLA, CHR Delivery process to meet customer requirements and Any SAP Project Implementation activities. Technology Skills: 1. 8 to 10 years of experience as consultant with complex and multiple projects (both complete Core template design / build / validation, roll-out and support) in the area of SAP LE (Logistics Execution) and SD modules with hands-on experience on the following areas Inter company Sales - SO / PO Scenario, Cross company STO and Intercompany Billing Transportation - Freight cost pricing and settlement Shipping - Packing, Loading and Post good issue Foreign trade and Customs Availability check IDOCS/EDI Understanding of user exits and debugging skills Functional competencies 2. High level of expertise in SAP Logistics Execution and integration areas 3. Understanding on Sales Process, Contract management, Pricing concepts, OTC, Partner Determination, Text Management, Pricing, Taxes, Billing, Credit Management, Back Orders, and Master Data Management (MDM). 4. Involved in configuring Master Data, Document Types (Sales Order Types, Delivery Documents, Billing Documents, Credit and debit memo, etc.) including special order types (Third Party Processing, Consignment Processing, Inter-Company Billing and Inter-company stock transfers), Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries and Post Goods Issues 5. Good understanding of SAP enterprise Structure and interface concept and management. 6. S4 HANA exposure and certification is added advantage Behavioral Skills: 1. Should be able to coordinate with global team and service SLA s. 2. Excellent communication skills both verbal and written with the ability to tailor communication to 3. the intended audience (excellent English is a must) 4. Team player and networking (colleagues as well as external partners) 5. Capacity to challenge partners as well as capacity to show added value in relationship with them 6. Ensure specifications are fully challenged and understood. 7. Ensure good application development and delivery adhering to SDLC process. 8. Customer centric and capacity to deliver high level of service. Years of Experience: 8-10 Education: BE/ B Tech./MCA/ Graduate About Us Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex o

Job Title: Technical I, IT Operations Job Description IT Technical Ops is responsible for daily production work tasks and provides advanced system-level support of IVR Applications, Cloud, Operating systems, Hardware and software tools including installation, configuration, maintenance and support. This position demonstrates excellent knowledge of Windows and Linux Servers Support analysis for hardware and software. Plays key role in updating PCI security patches and agents on available systems and ensure they met the compliance. Essential Functions/Core Responsibilities Coordinates as smart hands with different portfolio and engineering workgroups Attend to break/fix engagement as required by Incident Management for technology related problems and issues received from both internal and external clients. Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system Perform site maintenance and safety checks of assigned Client servers. Perform checks and ensure that antivirus definition, Microsoft patches, Cortex, Crowdstrike and other agents are updated as outlined by Corporate Security. Spend between 60% - 70 % of time on client maintenance and deployment windows. Clearing trouble tickets and work orders in a timely manner. Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required Performs backup and work on Jira Cloud / Jira Service management. Work on Cloud infrastructure and application Support Candidate Profile Bachelors Degree in related field from a four-year college or university with three to five years of relevant experience preferred Strong communication skills, both written and verbal Demonstrated ability to multi-task and meet timelines on deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Proficient in Microsoft Office and scripting Career Framework Role Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues. Identifies key issues and patterns from partial/conflicting data. Takes a broad perspective to problems and spots new, less obvious solutions. Follow the Standard operations procedure and escalation matrix. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Location: IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace Language Requirements: English Time Type: Full time

Life at verinite is very pleasant and helps you to define yourself in challenging as well as a robust environment. Experience 3 to 5 years Location Pune / Chennai What do we want to accomplish and why do we need you? Verinite Technologies is an IT consulting and service company working with banks on Consulting, Testing and Support services around Cards, Payments and Lending initiatives with our domain and technology level expertise. Verinite have successfully delivered more than 500+ of projects since inception. Verinite is a delivery & people centric organisation with cultural values of Innovation, Execution Excellence and Empathy. With our Niche knowledge and Domain expertise Verinite will create its own space in Global Banking Technology & Fintechs. What will you do Day to Day? As a BAU L2 Analyst, you will work hand-in-hand with support teams and ensure that all incidents related to the supported applications are resolved in a timely manner. The candidate will be responsible for daily Production Support functions for Power CARD CMS application. The candidate will ensure functioning of the production environment with the view to maintain stability and control. Essential Skills for the Job Role Looking for a candidate with an experience 3-5 years having worked as BAU L2 support analyst for PowerCARD application Candidate should have good working knowledge on PowerCARD application. Manage L2 production issues and support to users Responsible to maintain product SLAs Front line support to client users responding to issues related to problem/incident management Classify service requests according to business guidelines and service-level agreements. Responsibility for ensuring the necessary pro-active monitoring is in place Should be able to identify potential issues and take action to prevent or resolve them in a timely manner, to minimize escalations Communicate the application support policies, procedures, and SLA to the relevant parties Formulate a problem solving and decision-making approach to handle issues Outstanding skills in written & oral communications Good knowledge in end to end credit card lifecycle will be preferred Ensure the daily BAU and SOPs are executed with defined SLAs. Ensure the closure of the issues on time, preparation of detailed RCA of issues. Strive for continuous improvement of incident management process and integration with other IT operations management processes. Track resolution of all open issues, be part of the solutioning team for war room / discussions. Manage audit queries related to all Credit Card Application s Production environment. Roles & Responsibilities Manage and ensure that all support or service requests are dealt with according to the agreed procedures Maintain incident report and support process knowledge by working support deliverables Communicate with stakeholders and external parties on application support related matters. Review periodic reports on the issues raised and resolved and identifies trends of issues raised. Achieve highest level of Customer Satisfaction Identify ways to improve the customer support experience throughout the lifecycle of a ticket Create documentation of the support services to be delivered based on each applications functionality Define action and work plans to address the issues Monitor and review service levels Ok, You are Interested !! need to know more about Verinite Great team: Young, Talented and Diverse teams. We are People Centric Organisation with agility and expert domain expertise. Great culture: The freedom to think and innovate is something that defines the culture of Verinite. Every person is approachable. Huge market: With our unique Domain Expertise we see ourself partnering with our clients in large Technology Initiatives and Integrations in Banking and Finance. Great customers: Some of the most notable banks India IDFC, DBS, HDFC, RBL, Kotak Mahindra Bank, Axis Bank and much more International Banks. Impact: A fun and exciting culture that empowers its people to make a huge impact. Working hard for things that we don t care about is stress, but working hard for something we love is called passion! At Verinite we passionately solve problems in order to be able to move faster and each Verinitian imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

Company Profile Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fintech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organisation and we continually strive to ensure their professional and personal success supported by employee friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. To support our rapid growth, we are seeking talented, motivated engineers to join our office in Chandigarh who will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business. As an AS Engineer, you will collaborate with the Engineering and Development teams to ensure the designed product and service is fully operational with streamlined process and procedures for ongoing support and maintenance. Application Support Engineer will take ownership of resolving product issues through its life cycle and communication to multiple stakeholders. Engineers will ensure process adherence and focus on delivering Quality output.To be successful, you must be an excellent team player and self-motivated person who can carry out duties with minimal supervision. Requirements Work in production support shifts and off hour production emergencies. Monitoring the production environment and ensuring smooth functioning. Develop complex queries for analysis, monitoring and report generation. Analyzing, identifying root cause and resolving technical problems by understanding business operations, product features and technical solutions. Automating scheduled production processes. Testing and controlling the changes applied to the test and production Environment. Documenting of all processes, as appropriate. Perform level of effort estimates for assigned tasks and change orders. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Train Junior Engineers and other members of the Application Team. Benefits 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)

Role & responsibilities Technical AWS application support – Troubleshooting experience supporting applications hosted in AWS on EKS and EC2. Java Application Support – Advanced Java application troubleshooting including thread and heap analysis. Understanding complex multi-application environments, which interact in a firewalled environment. Splunk – Splunk log analysis for application troubleshooting. Must be able to develop ad hoc queries on the fly to pinpoint application issues. Needs to be able to articulate search parameters and commands. Please note: simple usage of prewritten queries and dashboards is not sufficient. This is not Splunk administration like rolling out agents or administering Splunk. Datadog, AppDynamics, or other APM tool – Usage of Datadog or AppDynamics (or equivalent application performance monitoring (APM) tool, such as DynaTrace or New Relic) to troubleshoot and monitor application health and performance. This would include investigation of business transactions, information points, and health rules to pinpoint application problems. Java Application / Database interaction and troubleshooting – Comprehensive understanding of Application to Database interaction and troubleshooting. This would include Oracle and Mongo databases. Areas of understanding like JDBC connection utilization and troubleshooting, connection pool/query/cache optimization, ability to analyze DB reports like AWR and make recommendations. Automation – Experience creating and maintaining automated pipelines with tools like Gitlab and Jenkins. Linux knowledge – Supporting applications running in a Linux environment. Shell scripting for automation of administration tasks. Understanding of OS setting for app performance optimization, administration of Microservices, troubleshooting logging/forwarding issues. Preferred candidate profile

Responsibilities 1. Offsite/Onsite Application Support - Issue tracking, change management, user training, audit support, regular follow-ups 2. Testing/diagnosis of issues, business scenarios 3. Documentation-Internal documentation, user manual update, RCA document 4. Coordination with internal and external stakeholder 5. Understanding the issue from business and product point of view and providing appropriate solution/resolution Required Qualifications/Skills 1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work experience as Application support and 0-1 years of work experience as Business Analyst 2. Basic documentation/presentation 3. Good communication and interpersonal skills 4. Analytical thinking and problem-solving capability 5. Good Excel knowledge Desired Qualifications Previous experience working in the Software Services domain, preferably for BFSI sector

Role & responsibilities operation and minimal downtime. Collaborate with cross-functional teams to troubleshoot and resolve complex application issues. Monitor application performance and implement improvements to enhance efficiency and user experience. Lead the deployment of updates, patches, and new features, ensuring compatibility and stability. Mentor junior team members and provide guidance on best practices for application support. Document processes, solutions, and troubleshooting steps for future reference. Preferred candidate profile Extensive experience in application support, preferably 3-5 years, with Kantar's Xtel or similar platforms. • Strong problem-solving skills and the ability to work under pressure. • Proficiency in relevant tools. • Excellent communication skills to liaise with stakeholders and team members effectively. • A proactive approach to identifying and addressing potential issues before they escalate

Role : POS Application Support Segment : IT Location : Bangalore Why Ample: We value our team members, and you can look forward to Humane work environment with strong focus on people well - being Work Culture that is growth oriented and fun Continuous learning - on the job as well as through programs, and mentoring Compensation in line with the best in the industry Ample is a 28 years old organisation. What does it mean for you? We are a stable organisation with over 28 years of experience in SI / IT - in an environment where companies rarely cross 10 We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades. We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant. The foundation for future growth is on the following foundations Globally revered brands in partnerships with Ample - in the enterprise and retail industry You would be representing a brand that the market has revered and valued over two decades We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity. Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine We live our vision and values Our customers and team members experience this every day, making it a place to be for anyone engaging with us We have an open culture where people are expected to focus on what-is-right instead of who-is-right. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation. Key Responsibilities: 1) POS System Support & Maintenance Provide L1/L2 support for POS issues including billing errors, connectivity, sync issues, and printing. Troubleshoot POS application, hardware, and integration issues with ERP, payment gateway, loyalty systems, etc. Coordinate with vendors (like Wondersoft, ClearTax, Eshipz etc.) for resolution of escalated issues. 2) Issue Management Monitor and manage tickets through POS vendor support systems. Ensure SLAs are met for incident response and resolution. 3) User Training & Communication Train store users on new POS features, updates, and best practices. Prepare SOPs, manuals, and knowledge base articles. 4) Enhancements & Rollouts Assist in testing and rolling out new POS versions, modules, and hardware across stores. Coordinate UAT with business users. 5) Compliance & Audit Readiness Ensure POS configurations meet audit, compliance, and tax r requirements (e.g., GST, digital signature, serial number tracking). Support monthly and surprise audits with data or report extracts. 6) Collaboration & Coordination Work closely with store operations, finance, audit, and ERP teams to align POS support with business requirements. Desired profile: 2+ years of hands-on experience in POS system support Good communication skills and strong problem-solving mindset with attention to detail Strong understanding of POS applications, hardware, and peripheral devices Hands-on experience with troubleshooting tools and ticketing systems Familiarity with integration points: ERP, payment gateways, loyalty systems

Job Summary: We are seeking a proactive and technically skilled Java L2 Support Engineer to join our support team. In this role, you will be responsible for troubleshooting and resolving application issues in a production environment. You will work closely with development, QA, and infrastructure teams to ensure uptime, performance, and stability of Java-based applications. Key Responsibilities: Provide Level 2 support for Java-based enterprise applications. Investigate and resolve application issues reported by L1 support or end-users. Analyze logs, debug Java code, and provide timely issue resolution or workarounds. Monitor application performance and ensure system availability. Collaborate with development teams to escalate and fix bugs when necessary. Perform root cause analysis and contribute to permanent fixes. Document known issues, solutions, and support procedures. Provide on-call support as needed and participate in shift rotations. Assist with release deployments and application rollbacks. Required Skills & Qualifications: Bachelors degree in Computer Science, Engineering, or a related field. 3+ years of experience in Java application support or development. Strong knowledge of Core Java, JSP, Servlets, Spring Framework, etc. Experience with SQL and relational databases (e.g., Oracle, MySQL). Familiarity with application servers (e.g., Apache Tomcat, WebLogic, JBoss). Proficiency in analyzing logs using tools like Splunk, Kibana, or direct log files. Experience in debugging and troubleshooting production issues. Strong understanding of Unix/Linux and shell scripting. Good communication and analytical skills. Preferred Qualifications: Knowledge of monitoring tools (e.g., AppDynamics, New Relic). Familiarity with DevOps tools like Jenkins, Git, Docker. Exposure to incident and change management processes (e.g., ITIL framework). Experience working in a 24/7 support environment Before submitting the CVs, please confirm with the candidates whether they have experience with the following skills. we need to ensure that the candidate has strong cloud knowledge in Azure, with hands-on deployment experience. They should be capable of implementing and suggesting deployment strategies for applications and services, ensuring reliability, scalability, and security. Should have a solid understanding of agile methodology. They should be able to work proactively and communicate effectively, which are must-have skills for this role. Strong grasp of microservices architecture and Docker/containers implementation. The candidate should be well-versed in all aspects, from troubleshooting to deployment. Should have a strong understanding of SQL and be capable of working on complex queries and procedures.

SUMMARY Job Opening: Mainframe Testing About the Company Our client is a leading IT Technology & Services Management MNC, dedicated to providing state-of-the-art IT solutions to millions of internal and external customers. As part of a major insurance group based in Germany and Europe, the company is committed to digital innovation in the insurance landscape. With a global presence in 26 countries and a focus on Europe and Asia, the company offers a comprehensive range of insurances, pensions, investments, and services, leveraging cutting-edge technologies such as Cloud, Digital, Robotics Automation, IoT, Voice Recognition, and Big Data science. Role Position: Mainframe Developer Experience: 5 - 9 years Budget: 18-20 LPA Location: Hiranandani Garden, Powai Candidates willing to relocate to Mumbai only need to apply Role & Responsibilities: Adhere to security and control, and change control processes Design, develop and maintain Mainframe COBOL and IMS code to meet support and/or project requirements. Interface with business and IT teams to understand business requirements and translate business requirements into formal technical requirements and application code. Work with IT support teams (DBA, server teams) to ensure support and project requirements are developed and successfully implemented Develop and execute unit test and integration plans/scripts to validate that application changes meet technical specifications. Responsible for an important part of the full System Development Life Cycle Work with business team to complete acceptance testing and participate in integration testing Participate in production support/ duty rotation including weekend and off-hour support coverage Provide Solution Delivery Methodology artefacts associated with application components. Participate in technical reviews at appropriate stages of development Technical Stack: COBOL IMS as transaction manager DB2 with SQL JCL IT technical background & mainframe programming experience Experience in all components of software delivery with concentration in requirements, design and development. Quick starter to troubleshoot/resolve incidents and business support items Strong analytical and problem solving skills Ability to multi-task effectively Prioritize Business Impact and Urgency Perform application support tasks like: systems support, security reviews, & maintenance tasks Testing experience Ability to learn new technologies and methodologies quickly

Guide students on IELTS, exam registration & study abroad. Assist with visas & documentation. Convert inquiries to admissions. Maintain records & support students. Motivate them throughout IELTS prep journey.Here's a comprehensive job description for a Counselor focused on IELTS, Study Abroad, and Admissions, based on your provided details: Key Responsibilities As a Counselor, you will play a crucial role in shaping students' futures, encompassing the following: Student Guidance & Counseling: IELTS Guidance: Provide comprehensive guidance to students on the IELTS exam structure, scoring, preparation strategies, and available resources. Exam Registration: Assist students with the entire IELTS and other relevant exam registration process, ensuring accuracy and timely completion. Study Abroad Guidance: Counsel students on various study abroad destinations, universities, courses, and admission requirements based on their academic profile, interests, and career goals. Admissions & Application Support: Assist students throughout the university application process, including selecting programs, preparing Statement of Purpose (SOP), Letters of Recommendation (LOR), and other required documents. Ensure timely submission of applications and follow up with universities as needed. Visa & Documentation Assistance: Provide expert guidance on student visa application procedures for various countries. Assist students in preparing and compiling all necessary documentation for visa applications, ensuring compliance with embassy requirements. Keep abreast of the latest visa regulations and policy changes. Inquiry Conversion & Admissions: Proactively follow up on leads and inquiries, effectively converting prospective students into enrolled admissions. Clearly articulate the value proposition of our services and build strong rapport with potential students and their families. Relationship Management: Build and maintain strong relationships with students, offering continuous support and motivation throughout their IELTS preparation journey and study abroad process. Address student queries and resolve issues efficiently and empathetically. Record Keeping & Reporting: Maintain accurate and up-to-date records of all student interactions, applications, and progress in the CRM system. Prepare regular reports on inquiry conversion, admissions, and student progress. Compliance & Updates: Stay informed about changes in IELTS exam patterns, university admission criteria, scholarship opportunities, and immigration policies. Ensure all advice provided is accurate, current, and compliant with relevant regulations.

About the Role: As a TechOps Engineer you will troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering development and or product teams to eliminate defects. The position requires a combination of strong troubleshooting, technical, communication and problem solving skills. This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Key Responsibilities • Deployment of new releases , environments for applications. • Responding to emails and incident tickets, maintaining issue ownership. • Build and maintain highly scalable, large scale deployments globally • Co-Create and maintain architecture for 100% uptime. E.g. creating alternate connectivity. • Practice sustainable incident response/management and blameless post-mortems. • Monitor and maintain production environment stability. • Perform production support activities which involve the assignment of issues and issue analysis and resolution within the specified SLAs. • Coordinate with the Application Development Team to resolve issues on production. • Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect. • Provide daily support with a resolution of escalated tickets and act as a liaison to business and technical leads to ensure issues are resolved in a timely manner. • Technical hands-on troubleshooting, including parsing logs and following stack traces. • Efficiently do multi-tasking where the job holder will have to handle multiple customer requests from various sources. • Identifying and documenting technical problems, ensuring timely resolution. • Prioritize workload, providing timely and accurate resolutions. • Should be highly collaborative with the team, and other stakeholders. Experience and Skills: • Self-motivated, ability to do multitasking efficiently. • Database queries execution experience in any of DB (MySQL,Postgres /Mongo) • Basic Linux OS knowledge • Hands-on experience on Shell/UNIX commands. • Experience in Monitoring tools like Grafana, Logging tool like ELK. • Rest API working experience to execute curl, Analysing request and response, HTTP codes etc. • Knowledge on Incidents and escalation practices. • Ability to troubleshoot issues and able to handle different types of customer inquiries. • Should have worked in incident management tools like service now.

Act as a primary point of contact for all production-related issues. Ensure stable operation of IT systems (applications, databases, infrastructure) that support business operations. Identify, troubleshoot, and resolve application issues promptly to minimize downtime. Monitor production applications for incidents and issues, analyzing the problems and providing timely solutions. Maintain and update incident logs, ensuring that issues are resolved within defined Service Level Agreements (SLAs). Continuously monitor system performance using various monitoring tools to ensure production systems meet performance expectations. Implement fixes and enhancements to improve overall system reliability. Collaborate with development, testing, and infrastructure teams to deploy new releases or patches. Ensure that any changes to production systems follow the defined Change Management process and do not disrupt business operations. Ensure proper backup and disaster recovery mechanisms are in place and working effectively. Collaborate with clients, vendors, and internal teams to resolve critical incidents and production issues. Ensure adherence to Service Level Agreements (SLAs) for incident resolution and system uptime. Maintain and update documentation related to production systems, troubleshooting steps, and operational processes. Work with the security team to ensure that production systems comply with internal and external security requirements. Monitor for security vulnerabilities and collaborate with relevant teams to patch or mitigate risks. Participate in a rotating on-call schedule to provide after-hours support for production systems. Respond to urgent issues that arise outside of regular working hours. Skills & Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field. Technical Skills: Strong understanding of operating systems (Linux/Unix, Windows) and databases (SQL, Oracle). Proficient in system monitoring tools (e.g., Nagios, Zabbix, Splunk, or similar tools). Experience in scripting (Shell, Python, etc.) for automation and troubleshooting. Knowledge of web servers, application servers, and middleware technologies (IIS, Apache, Tomcat, Nginx). Candidates who are interested may send their resumes to twinkle.b@camsonline.com

• Technical Support: Provide first-line support for iManage and addressing user inquiries and resolving issues promptly. • System Maintenance: Perform regular maintenance tasks, including updates, patches, and system health checks. • Troubleshooting: Diagnose and resolve technical issues related to the iManage application and its integrations. • Collaboration: Work closely with IT and infrastructure teams to ensure seamless integration and operation of the iManage application. • Documentation: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting steps. • Technical Expertise: Proficiency in iManage document management system, cloud computing, and related legal applications. • Educational Background: Bachelor's degree in Computer Science, Information Technology, or related field. • Experience: 4+ years of experience in application support, in iManage • Communication Skills: Excellent verbal and written communication skills. • Problem-Solving Abilities: Strong analytical and problem-solving skills.

Location :: Bengaluru, Hyderabad, Chennai & Pune Key Responsibilities Monitor application health using tools such as ELK, Grafana, or AppDynamics and respond to performance alerts and incidents. Perform incident diagnosis , resolution , or escalation for issues related to Java backend, Angular front-end, or Electron-based desktop clients. Collaborate with development and infrastructure teams to ensure timely resolution of issues and improve application stability. Analyze logs, service communications, and API behavior across microservices-based environments . Conduct root cause analysis (RCA) for recurring issues and document preventive actions. Assist in deployments, smoke testing, and validation during release windows. Maintain knowledge base with standard operating procedures and known error resolutions. Participate in on-call rotation and support extended hours when required. Required Skills & Qualifications 3-6 years of experience in Application Support , ideally in a 24x7 environment. Strong debugging and triaging experience in Java-based applications (JVM, logs, API behavior). Working knowledge of Angular (v8+) and Electron JS based front-end troubleshooting. Understanding of Microservices architecture and containerized environments (Docker/Kubernetes). Proficiency in reading application logs, tracing issues across services/APIs. Familiarity with monitoring tools (e.g., Prometheus, Grafana, AppDynamics, Splunk, ELK). Experience with JIRA, Git , and CI/CD pipeline logs for issue correlation. Exposure to Windows and Linux OS for log pathing and environment-level checks. Good communication skills for interfacing with end-users, developers, and business stakeholders.

Responsibilities: Supporting inhouse High frequency algorithmic trading platform with advice and analytical approach. A significant portion of time will be spent in configuration & setup of new applications and monitoring trading applications. Resolving trading related critical issues on a timely basis. Escalating/communicating appropriately with other internal teams wherever needed. Release Management. Email Communication with domestic/international Clients. Skills and Requirements: Willingness to work in flexible/ rotational shifts. Basic database knowledge (SQL). Basic Unix and Linux command line experience required. Strong analytical and decision-making skills. Good written and spoken English. Ability to communicate effectively with external customers and internal teams. Ability to work on several tasks at the same time and remain calm under pressure. Good Knowledge / Working Experience in Capital market/Stock Broking Industry) is addon.

Ltimindtree opening for OTMM Support analyst. Location- Any LTIMindtree location Exp-3 to 8 yrs Notice period-0 to 30 days. Mandatory skills- OTMM, Enterprise Stills, SAMME, Database, strong problem-solving and analytical abilities, excellent communication, and a solid understanding of IT infrastructure and troubleshooting If interested Share me these details along with cv in below emailid-Richa.Srivastava@ltimindtree.com Total Experience- Relevant exp.in .Net Package creation- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- Share your passport size photo- Pan no- Available for interview (Mention date and time)- (YES/NO)

Role & responsibilities - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support/ Application support Technical Skills Basic knowledge of SQL Language : Tamil, Telugu, Kannada, Marathi, Bengali (Any)

Responsibilities: Seeking a tech lead with 35 yrs experience in cloud product implementation, 12 yrs in team supervision, skilled in cross-functional collaboration, product development, and ensuring SLA compliance via proactive monitoring. Provident fund Health insurance Annual bonus

We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Roles & Responsibilities : We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Design, develop, and implement employee feedback surveys using the Qualtrics platform, with a focus on leveraging AI analytics and Text iQ for advanced sentiment analysis and text mining. Utilize analytics to analyse survey results and extract meaningful insights to drive improvements in the employee experience. Create visually compelling and informative dashboards using Qualtrics to present survey data and insights to key stakeholders. Provide expertise in Text iQ to uncover trends and sentiment within open-ended employee feedback responses Educational qualification: BE/B.Tech/MCA/Any Graduate Skills : Preferably minimum of one year of experience in a Qualtrics role, with a focus on analytics and Text iQ. Proficiency in creating and customizing dashboards within the Qualtrics platform. Excellent communication and presentation skills, with the ability to convey complex data insights in a clear and actionable manner. Proven ability to work collaboratively with cross-functional teams and stakeholders to drive organizational change based on employee feedback