1584 Application Support Jobs - Page 14

Job description Provide Remote support to end user (Pan India). Assigned tickets should get attended as per timeline. Domain related issue. O365 (Teams, One Drive, Outlook Email Configuration. All client base Application support. Responsibilities: Provide Remote support to end user (Pan India) Assigned tickets should get attended as per timeline Resolved domain related issue Configure O365, Teams, One Drive, Outlook Email Configuration Give application support to all client base What we are looking for: Any Graduate Good Communication skill Learning attitude Ready to work in rotational shift Share this job Job Skills Apply now Apply for this job and hear back from the hiring manager in under 48 hours! Get In touch Are you interested in working with us? * Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA. Call Us

Provide support to end user desk (onsite). Assigned tickets should get attended as per timeline. Domain related issue. O365 (Teams, One Drive, Outlook Email Configuration. All client base Application support. Network Printer support. Responsibilities: Provide support to end user desk (onsite) Assigned tickets should get attended as per timeline Domain related issue O365 (Teams, One Drive, Outlook Email Configuration All client base Application support Network Printer support What we are looking for: Any Graduate Good Communication skill Learning attitude Ready to work in rotational shift Job Skills APPLY NOW " * " indicates required fields Current CTC? Expected CTC? Current Location Choose Job Location Preferred Location Preferred Location Notice Period? Linkedin Profile (URL) Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. REFER NOW Referred by: Applicant Details: Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. Get In touch Are you interested in working with us? This field is for validation purposes and should be left unchanged. Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA.

Total Experience: 10+ Years Relevant Experience: 10+ Years Rate: 11000 INR/day Interview Mode: One F2F Is mandatory to attend ( Kindly avoid the candidate who cannot attend one F2F round ) Candidate should be ready to join as a subcontractor. If relevant & total years of experience is not as mentioned, will be straightforward reject. Profile with higher rate will be straightforward reject. Please treat the below requirement as critical and share 2 quality profiles those are really interested in subcon role. Kindly go through below instruction very clearly and then do the submission with requested details Vendors should check the requirement clearly and not to send the profiles just by key word search Vendors should check the availability and interest of the resource to join as Subcon Kindly submit profiles within the rate card Ensure there is no ex- Infosys Emp profile submission as we have 6 months of cooling period We need only top 1-2 quality profiles, avoid multiple mail thread on profiles submission. ECMS Req # 514780 Number of Openings 1 Duration of Hiring 12 Months Relevant and Total years of experience 10+ Detailed job description - Skill Set: Create, test, and implement enterprise-level apps with Snowflake Design and implement features for identity and access management Create authorization frameworks for better access control Implement Client query optimization, major security competencies with encryption Solve performance issues and scalability issues in the system Transaction management with distributed data processing algorithms Possess ownership right from start to finish Migrate solutions from on-premises setup to cloud-based platforms Understand and implement the latest delivery approaches based on data architecture Project documentation and tracking based on understanding user requirements Perform data integration with third-party tools including architecting, designing, coding, and testing phases Manage documentation of data models, architecture, and maintenance processes Continually review and audit data models for enhancement Performance tuning, user acceptance training, application support Maintain confidentiality of data Risk assessment, management, and mitigation plans Regular engagement with teams for status reporting and routine activities Migration activities from one database to another or on-premises to cloud Mandatory Skills(ONLY 2 or 3) Snowflake Developer Vendor Billing range in local currency (per day) 11000 INR/DAY Work Location Chennai, Hyderabad, Bangalore, or Mysore Infosys location WFO/WFH/Hybrid WFO Hybrid WFO Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO NO Mode of interview F2F BGCHECK before or After onboarding Post Onboarding

The Senior Professional, application developer builds, maintains, integrates, and implements software applications within the organization with minimal supervision. This job performs complex software application testing, quality assurance, configuration, installation, and support to ensure smooth, stable, and timely implementation of new software and updates to installed applications. This role involves full stack development using Java, Spring Boot, React, Redux, and PostgreSQL, and includes collaboration with technical teams across business groups to deliver digital solutions that support organizational goals and digital transformation. Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Designs and maintains application configurations to meet user and business requirements. Identifies and implements improvements to application support processes, ensuring performance, quality, and responsiveness of web applications. APPLICATION DEVELOPMENT & DEPLOYMENT: Performs advanced programming and deployment of web applications using Java, Spring Boot, React, Redux, and PostgreSQL. Implements and manages APIs and microservices architecture. Applies DevOps practices and tools such as Jenkins/Vela and Git for continuous integration and deployment. Applies working knowledge of cloud platforms such as AWS and Azure. Manages integration and compatibility with third-party services and tools, including containerization and orchestration tools like Docker and Kubernetes. USER COMMUNICATION & SUPPORT: Collaborates with business stakeholders and operations teams to identify and manage KPIs. Presents findings and progress using tools like MS PowerPoint and MS Word. Supports users by addressing performance issues, bottlenecks, and bugs. APPLICATION SUPPORT: Leads the resolution of complex technical issues and ensures application stability. Evaluates the performance of services and drives continuous improvement initiatives. STAKEHOLDER MANAGEMENT: Partners with cross-functional teams to align development efforts with business needs. Demonstrates strong communication skills and the ability to thrive in multi-stakeholder, fast-paced, and ambiguous environments. INCIDENT & REQUEST MANAGEMENT: Independently solves complex issues and leads a team of junior and mid-level developers. Prioritizes and manages incoming development requests and incidents. Qualifications Minimum requirement of 8-12 years of relevant work experience.

Aarvi Technology is looking for Support Executive to join our dynamic team and embark on a rewarding career journey Provide technical and product support to clients. Resolve client issues and inquiries via phone, email, or chat. Maintain detailed records of client interactions. Collaborate with internal teams to address client needs. Conduct follow-ups to ensure client satisfaction. Assist in training clients on product features and usage. bachelors degree in business, computer science or engineering Excellent verbal and written communication, analytical and problem-solving skills Strong customer service skills Strong interest in IT or construction products Knowledge of Excel, Word, and PowerPoint

We are looking for a Support Engineer L1 with 3+ years of experience in .NET Core and have worked in a Cloud environment, preferably AWS. The ideal candidate should be able to respond promptly to alerts, perform initial diagnostics, and escalate issues to higher support tiers when necessary. The person should be open to working in shift if required. Key Responsibilities: Monitor application health and respond to alerts promptly. Perform initial diagnostic and triage of issues. Provide first-level support and resolve simple issues promptly. Raise or escalate more complex issues to L2 or L3 team members. Prepare incident reports and update service tickets. Communicate effectively with stakeholders about incident status. Open to working in shift if required to provide 24/7 application support. Skills: Programming: C, .NET Core Environment: Visual Studio, Azure DevOps, Git Support: Familiar with incident handling process and service desk operations. Cloud: Experience with AWS services (such as EC2, S3, AWS CloudWatch etc) or Azure Qualifications: Bachelordegree in computer science or related disciplines. 3+ years of experience in application support or service desk roles. Soft Skills: Good communication skills for interacting with stakeholders and service delivery teams. Willingness to learn and adapt to new technologies and responsibilities. Work Experience ASP.NET CORE, AWS/Azure

Qualifications: Engineering Technical Skills: 10+ years of experience in full-stack development & Minimum 4 Years into Application Support Proficiency in: Java: Solid understanding of core Java concepts (OOP, data structures, exception handling) and experience with server-side development and APIs SQL: Ability to write efficient SQL queries to interact with relational databases Scripting Languages: Experience with a scripting language, preferably PowerShell, for automating tasks and processes Version Control Systems: Experience using Git for version control Service Now: Incident / Request Ticket handling skill is highly required Full-Stack Developer & Application Support (Java, JavaScript, Angular JS) About the Role: We are seeking a talented and enthusiastic Full-Stack Developer to join our growing team. You will play a key role in designing, developing, and implementing innovative software solutions across the entire application stack. you'll leverage your expertise in Java, JavaScript to build robust and user-friendly applications. This role requires a strong understanding of web development principles, databases (SQL), and scripting languages (PowerShell). you'll be a team player with a passion for clean code and delivering high-quality results. Responsibilities: Developing web applications: Perform software development and maintenance of entity-based micro services using Java/J2EE including Java 1.8 features like Lambdas, Streams, and Filters and with different frameworks like Spring Boot, Hibernate, Angular JS, OpenShift, AWS, Jenkins, Kafka Streams, and REST Designing user interfaces: Creating modern and responsive layouts for user interfaces using web technologies Optimizing applications: Ensuring applications are optimized for speed and scalability Testing: Writing unit tests for new and existing code, and conducting user acceptance testing Collaborating with others: Brainstorming new features with other team members, and coordinating with back-end developers Troubleshooting: Debugging code and troubleshooting issues Deploying applications: Deploying applications to production servers Production Support: L1/L2 Production Support Role Production Services and Infrastructure Delivery Production Services is responsible for running the day-to-day operations of the technology platform Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc The Production Services identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams Identifies vulnerabilities and opportunities for improvement, as we'll as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services Participates with management in the development of technology products, service standards and development efforts that impact the client/business area Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests Documenting: Self-documenting development processes and conducting peer reviews Communicating: Giving actionable feedback and communicating ideas with team members JavaScript developers should have strong coding skills, exceptional troubleshooting skills, and be able to work in a self-motivated environment. They should also have good communication, teamwork, and problem-solving skills

As a lead you will be responsible for developing, implementing and maintaining policies and procedures on application support services. Managing a team to ensure that all support or service requests are dealt with according to the agreed procedures. Communicates and negotiates with stakeholders and external parties on application support related matters. Roles and Responsibilities: Work directly with developers, clients and internal teams on post-integration issues to provide technical support, consulting and best practices. Addressing technical queries on APIs, and Plugins and complete Razorpay product suite. Responsible for following the escalation matrix and engagement of stakeholders, communicate technical issues to merchants and internal departments. Analyze incident trends based on data analysis on past incidents and chalk out action items to reduce service volume and increase availability of the applications. Apply negotiation styles accordingly when managing both internal & external stakeholders. Responsible for ensuring the team OKRs in green state by tracking it on daily basis. Communicate the application support policies, procedures and SLA to the relevant stakeholders and ensure the guidelines are followe'd across enterprise. Act as an advocate for technical queries and expertise in terms of knowledge for Razorpay products, their implementations and usages. Enhance the overall experience of our merchants by providing support for technical issues without redirecting them to the developers. Ensure the Customer Satisfaction is green and meets the organization targets. Mandatory Qualification: 0-1 years of experience as Application Support. Experience working with Payment Industry is a plus. Strong knowledge of Microsoft Excel, PowerPoint and Data Management Systems is essential with a high degree of self-motivation and can-do demeanor. Ability to gain the valuable insights through the strong data/information literacy skill, perform root cause analysis & problem solving. Must possess technical, analytical, presentation skills with ability to translate findings into business reports and presentation.

Advanced Troubleshooting : Diagnose and resolve high-priority issues, collaborating with cross-functional teams to identify root causes and implement effective solutions. Application Support: Provide in-depth support for application systems, including performance tuning, incident management, and problem resolution. System Management : Oversee and optimize Linux servers, including memory management, CPU utilization, and overall system health. Scripting and Automation : Develop and maintain shell scripts to automate repetitive tasks and improve operational efficiency. Database Management : Perform SQL queries and database troubleshooting on PostgreSQL and Oracle environments. Technical Expertise : Apply logical reasoning and knowledge in Java or other programming languages to support application development and integration. Documentation and Reporting: Create detailed documentation and reports on system performance, incidents, and resolutions. Continuous Improvement : Identify opportunities for process improvements and contribute to the development of best practices. Requirements: Technical Skills : Strong practical knowledge of Linux servers, and SQL (PostgreSQL, Oracle),Micorsoft Excel Familiarity with Java or another programming language is highly desirable. Problem-Solving : Demonstrated ability to troubleshoot complex issues and implement effective solutions. ITIL Knowledge : Basic understanding of ITIL principles and their application in IT service management. Shift Flexibility : Willingness to work night shifts, rotational shifts, and rotational week-offs as required. Communication : Excellent verbal and written communication skills in English, with the ability to convey technical information clearly to non-technical stakeholders. Note- The drive timings are from 10 am to 12 pm, anybody coming after 12 pm will not be allowed to attend the interview. Also do not carry your personal laptop, candidates with backgrounds in Mechanical, Civil, or Instrumentation are not eligible for the interview.

As Technical Pre-Sales & Application Engineer, you are the bridge between customer marketing teams and our product development organization You combine strong technical capabilities with business acumen and excellent communication skills that allow you to be equally effective with both customer marketing teams and internal engineering teams You excel at translating market-facing requirements into technical specifications that drive product development, Job Description In your new role you will: Act as the primary technical interface between customers and our product organization, Work directly with customer marketing teams to understand their market needs and strategic objectives, Translate customer business challenges into clear "what and why" requirements for our product requirements engineering team, Design, implement and manage continuous field trials of our end-to-end health solutions, Collect, analyze and prioritize customer feedback to drive product evolution, Develop compelling technical demonstrations and proof-of-concept implementations for customer marketing teams, Build and maintain strong relationships with customer technical stakeholders, Collaborate closely with product requirements engineering to ensure customer needs are properly understood and prioritized, Create detailed requirement documentation that captures both business objectives and technical needs, Track requirements through development cycles to ensure alignment with customer expectations, Deliver technical training on solution capabilities to customer marketing teams, Report on market trends and competitive positioning derived from customer interactions, Your Profile You are best equipped for this task if you have: A Master's degree in Engineering, Computer Science, or related scientific field, 5+ years of experience in technical pre-sales, application engineering, or similar customer-facing technical roles, Proven experience working directly with marketing teams at customer organizations, Strong background in requirements gathering and documentation techniques, Demonstrated ability to translate business needs into technical requirements, Experience in designing and executing field trials for data-driven solutions, Excellent presentation and technical communication skills, Track record of successful collaboration with product management and requirements engineering teams, Experience advocating for customer needs within product development processes, Ability to balance customer requests with product strategy and technical feasibility, Strong relationship-building skills across organizational boundaries, Fluent written and spoken English; additional languages are a plus, #WeAreIn for driving decarbonization and digitalization, As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals Be a part of making life easier, safer and greener, Are you in We are on a journey to create the best Infineon for everyone, This means we embrace diversity and inclusion and welcome everyone for who they are At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities We base our recruiting decisions on the applicant?s experience and skills, Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process, Click here for more information about Diversity & Inclusion at Infineon,

Responsibilities Requisition ID R-10361854 Date posted 06/18/2025 End Date 07/04/2025 City Chennai State/Region Tamil Nadu Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title Tech Lead, Application Support What Does a great Tech Lead, Application Support do at Fiserv? Application Support Engineer will support several applications in our Acquiring Business. This exciting role sits at the core of the Application team supporting and resolving issues and operational activities for these applications. This role can also be involved in development and project work. What you will do: Lead a team (mentoring and guiding) of 2-3 members, managing production support. To possess strong technical skills (details mentioned below) including troubleshoot, debugging and performance optimization. Identifying, diagnosing, and resolving application issues reported by clients / users by providing 24/7 support services Working with development, infrastructure, and other teams to investigate complex issues and implement solutions Maintaining detailed records of issues, resolutions, and troubleshooting procedures. Identifying the underlying causes of issues to prevent recurrence Ensuring the smooth functioning of the application by installing updates, patches, and configuration changes. Configuration changes to support batch processing. Contributing to the development and maintenance of a knowledge base for issue resolution and troubleshooting. Application Support duties will be required both within normal working hours and outside normal working hours (on a rostered on-call basis). What you will need to have: 8+ Years of hands-on experience in Oracle PL/SQL. Knowledge of UNIX shell scripting, Linux, Windows, and Microsoft Office applications Extensive exposure to ITIL V3 standards. Knowledge in KAFKA and API related environments. Problem Management and ITSM Processes: Provides input into problem management, follows ITSM processes to maintain SLA and SLO, and facilitates decision-making for change requests. Advanced problem-solving skills, proven ability to think logically and effective time management. Ability to work under pressure to tight deadlines, with a drive and commitment to delivery. Strong analytical, verbal and written communication skills (English) and Quality focused What would be nice to have: DevOps tools, Control-M, TOAD/SQL, GIT repository exposure is plus. Knowledge in core JAVA, Springboot. Good to have experience in credit card/payments/merchant and Banking industry. Certification in or experience in any of the following: University Degree or equivalent industry recognized qualification ITIL V3 certification (Good to have) Certifications in any of the programming languages (PL/SQL, Perl, Python, etc.) Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

Overview Must be a strong program manager. Managed 50+ engineers with 5+ managers directy reporting. Shoud have managed arge managed services appication support program. Shoud have cient server appication architecture detais. Must be hands-on with scripting. Shoud poses strong communication, presentation skis. Must have managed customers against given SLAs. SLA tracking, reporting. Shoud be very good in Incident Outage handing. Must be wiing to go beyond to sove probem permanenty. Shoud have good experience managing 5+ managers as direct reportees. Shoud have managed Appication support with knowedge on Infra, Patform, Database maintenance. Abe to tak to customer by quicky understanding the Appication probem and resove.Coach and guide new engineers with proper KT pan. Report progress of the new engineers. Lead from front on difficut probems with Customer.Drive eads to automate repeated tasks and present those with Customer weeky.Contribute to proposas. Responsibiities Must be a strong program manager. Managed 50+ engineers with 5+ managers directy reporting. Shoud have managed arge managed services appication support program. Shoud have cient server appication architecture detais. Must be hands-on with scripting. Shoud poses strong communication, presentation skis. Must have managed customers against given SLAs. SLA tracking, reporting. Shoud be very good in Incident Outage handing. Must be wiing to go beyond to sove probem permanenty. Shoud have good experience managing 5+ managers as direct reportees. Shoud have managed Appication support with knowedge on Infra, Patform, Database maintenance. Abe to tak to customer by quicky understanding the Appication probem and resove.Coach and guide new engineers with proper KT pan. Report progress of the new engineers. Lead from front on difficut probems with Customer.Drive eads to automate repeated tasks and present those with Customer weeky.Contribute to proposas. Must be a strong program manager. Managed 50+ engineers with 5+ managers directy reporting. Shoud have managed arge managed services appication support program. Shoud have cient server appication architecture detais. Must be hands-on with scripting. Shoud poses strong communication, presentation skis. Must have managed customers against given SLAs. SLA tracking, reporting. Shoud be very good in Incident Outage handing. Must be wiing to go beyond to sove probem permanenty. Shoud have good experience managing 5+ managers as direct reportees. Shoud have managed Appication support with knowedge on Infra, Patform, Database maintenance. Abe to tak to customer by quicky understanding the Appication probem and resove.Coach and guide new engineers with proper KT pan. Report progress of the new engineers. Lead from front on difficut probems with Customer.Drive eads to automate repeated tasks and present those with Customer weeky.Contribute to proposas.

The Application Support /Implementation Engineer will be responsible for the full life-cycle of incidents and problems. The position will require close working with all teams in all levels of technical support. Responsibilities Implement and install Plugin on the customers system. Work offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication). Act positively and respond promptly to the customer s requests/tickets. Prepare, review and ensure accuracy of technical documentation. Conduct Preventive / Corrective Maintenance remotely. Perform any other job-related duties incidental to the work. Requirements Bachelors Degree in Information Technology, Engineering/Science, Computer application or any related field. 1 to 2 years experience in a familiar field. Basic knowledge in operating systems (\\MS Windows). Good Knowledge of advanced Excel. Excellent verbal, written, and interpersonal skills. Excellent team player. Excellent customer service skills. Attention to detail skills. Effective communication skills. ,

Purpose As Data Steward, you are responsible for maintaining integrity, accuracy, and security of data within the IFS system. You ensure compliance with data governance policies, you support seamless data integration, and you provide data-related expertise to optimize business processes and decision-making. Responsibilities Data Integration & Management: You manage the integration of data between IFS and other systems, ensuring harmonization: Vendor data management: creation, update, blocking and unblocking and interface with legacy systems Part management: creation of master parts and residual parts on Integra Data Governance & Quality: You implement and enforce data governance policies and standards for the IFS system. You conduct regular data audits to ensure accuracy, consistency, and completeness of data. You identify, document, and resolve data quality issues. Compliance & Security: You ensure data security measures are adhered to, you work with IT and compliance teams to maintain proper data access controls and safeguards. Continuous Improvement: You propose and implement improvements to enhance data reliability and system performance. Education Bachelor s degree in Information Systems, Data Management, Computer Science, or related field. Relevant certifications in data management, governance, or ERP systems are an advantage Experience 3+ years of experience in data management or data governance roles, preferably working with IFS ERP. Experience in managing master data, metadata, and data structures in an ERP environment. Proven track record of ensuring data quality, conducting data audits, and resolving data discrepancies. Hands-on experience with implementing and managing data governance policies and processes Functional Competencies Tools and data governance Compliance Analytics and reporting Inspection, testing, commissioning and monitoring SBM Product Knowledge Third parties relation management Change Management Data Management Master Data Set-up and Interface SBM Offshore N.V. is a listed holding company that is headquartered in Amsterdam. It holds direct and indirect interests in other companies that collectively with SBM Offshore N.V. form the SBM Offshore Group ( the Company ). For further information, please visit our website at www.sbmoffshore.com. The companies in which SBM Offshore N.V., directly and indirectly, owns investments are separate entities. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. These cookies are required to use this website and cant be turned off. Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitors device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

The Analyst assists in all aspects of computer support for MRO employees, with a focus on troubleshooting and resolving issues both locally and remotely via the phone and remote sessions. Also hands on expertise in Windows/Linux Server Administration. TASKS AND RESPONSIBILITIES: 1. General Serving as the first point of contact for customers seeking technical assistance over the phone or email Utilize the JIRA Service Desk Portal to document cases Monitor ticket activity to ensure tickets are being worked and resolved in a timely fashion with accurate and detailed information 2. PC/User Administration Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best solution based on the issue and details provided by customers Assign users and computers to proper groups in Active Directory Create multiple accounts for user community 3. Operational Support Work with Desktop Support and Application Support for support related items Troubleshoot issues to determine root cause, identify solutions, or escalate appropriately Document processes and procedures 4.Performs other duties as assigned SKILLS|EXPERIENCE: 1-3 years in a Help Desk, desktop support, or application support role Excels in customer service and is detail oriented with excellent verbal, written, interpersonal, and presentation skills Effective problem-solving skills Knowledge of Windows OS, Active Directory, Exchange email administration, Salesforce, SharePoint and Office 365 suite Familiarity with Google Suite Working understanding of TCP/IP networking and network devices Ability to thrive on a small team in a fast-paced environment Associates degree and/or equivalent work experience along with a high school diploma (or equivalent) is required Certifications a plus (A+, MCP, etc.) Technical/Domain Skills: Microsoft Intune Administration, Windows Administration, Laptop administrations, Office 365, MS Entra, Office 365 Admin Center, Active Directory, Genesis Soft-Phone, Education (Required): BE B. Tech, MCA Preferred Full Time Technical Diploma Work Experience (Required): 1 to 3 years

Overview Location - Hyderabad/Gurgaon Experience - 4-8 years L2 Application Support Engineer - (Atlas reasoning engine) We at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. The future of business is disruptive, transformative and becoming digital to the core. In our 20 + years in IT, never before have we seen such a dire need for transformation in every major industry - from financial services to automotive, consumer products, retail, energy, and travel. To make this transformative journey a reality in these exciting times, we seek Rockstars who will: Brave it out to go do the next; what will be from what is Exhibit the optimism that says there is no limit to what we can achieve deeply-skilled, bold, collaborative, flexible Reimagine the way the world works to help businesses improve the daily lives of people and the world. Our people thrive because of the belief that it is both our privilege and responsibility to usher our clients and the world into Next. Our work is fueled by challenging boundaries, multidisciplinary collaboration, highly agile teams, and the power of the newest technologies and platforms. If that s you, come talk to us! This is the world-class engineering team where you should build your career JOB PURPOSE This position is to provide to 2nd level of support for all application-level production environment issues, user support queries and requests. JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure SKILL REQUIREMENTS Must Skills Hands-on experience with Salesforces Atlas Reasoning Engine . Ability to troubleshoot and support AI agent workflows powered by Atlas, including task orchestration and decision-making logic. Familiarity with System 2 reasoning models, reinforcement learning feedback loops, and graph-based architectures. Experience monitoring and optimizing autonomous agent performance in production environments. Proficiency in analyzing logs and telemetry data from Atlas-powered agents to identify and resolve issues. Understanding of event-driven systems and asynchronous task execution in enterprise AI platforms. Ability to collaborate with AI/ML teams to escalate and resolve complex reasoning or orchestration issues. Exposure to Agentforce or similar AI agent ecosystems is a strong plus Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM tool Knowledge of Production Support processes and procedures. Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Nice to have Skills Good understanding of Accessibility and comfortable using dev tool bar for debugging. Have some exposure of cloud technologies Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level

Position Title: Cloud Engineer Position Type: Regular - Full-Time Position Location: Gurgaon Requisition ID: 35394 JOB PURPOSE: We are seeking an experienced Cloud Operations Engineer to design and implement operational processes for cloud infrastructure. The role ensures operational efficiency and reliability within our cloud environment, which includes operational support for Azure Kubernetes Service (AKS). Youll work closely with cross-functional architecture and engineering teams to ensure the reliability of cloud services designing, building and testing the cloud infrastructure services, components and workloads to ensure they are highly available scalable and performant. JOB RESPONSIBILITIES: Establish scalable and efficient operational procedures for cloud infrastructure, including AKS. Collaborate with cloud service providers to ensure reliable and cost-effective cloud operations. Maintain operational governance to ensure adherence to compliance and risk management requirements. Work with cross-functional teams, including IT, development, and security teams, to ensure seamless cloud operations. Manage capacity planning to meet current and future cloud infrastructure demands. Maintain comprehensive documentation of operational processes, procedures, and configurations. Monitor the health of APIs (CPU, Memory etc) Diagnose problem APIs/Function Apps and suggest corrections. Monitor the health of our SQL Managed Instance (CPU, Memory, IO operations) Recommend changes to and implement allocated resources where necessary (change/choose Service Tiers, Hardware etc.) Monitor the health of our Logic Apps (request limits, throttle problems, memory issues on VMs etc) Maintain Certificates, Security (such as client secret resets) between platforms and ensure up - time for all integrations/connections Targeting 50/50 split of effort to the stability and performance of cloud services and infrastructure, and cloud application, workload and infrastructure engineering. Automating repetitive tasks in cloud infrastructure, application and workload deployment to improve efficiency and reduce the potential for human error. Design, build, and maintain scalable and reliable systems to support applications and services on a global scale. Implement tools and frameworks for automation, monitoring, and incident response to ensure system reliability. Implementing observability, across complex cloud workloads and technology stacks. Collaborate with architects, DevOps teams, network engineers, and development teams to optimize application performance and reliability. Conduct post-incident reviews and implement solutions to prevent recurrence of issues. Develop and maintain tools for automated system monitoring and scaling, embedding tools in infrastructure deployments leveraging IaC. Influence and design infrastructure, architecture, standards and methods Influence and Influence and help design cloud infrastructure service architectures and standards for large-scale and global systems. Support developing and maintaining cloud architecture and design documents. Support services prior to production via infrastructure design, software platform development, load testing, capacity planning and launch reviews. Maintain services during deployment and in production by measuring and monitoring key performance and service level indicators including availability, latency, and overall system health. KEY QUALIFICATION & EXPERIENCES: 5 - 7 years experience in cloud infrastructure engineering roles 1-3 years experience as Site Reliability Engineer or similar role, in a global organization. Bachelor s degree in computer science, information systems or other related field (or equivalent work experience) Strong proficiency in architecture principles, cloud native designs and technologies, automation and orchestration frameworks and practices Hands-on experience with IaC and automation tools such as Terraform and Ansible Proficiency in Python, Scripting YAML, Microsoft DevOps, Terraform (IaC), Bash, etc.) for automation tasks. High level of proficiency with performance and scalability on cloud platforms (AWS, Azure, GCP) Experience working with edge compute and containerization technologies (Docker, Kubernetes). Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment. Demonstrated experience developing and/or architecting performant applications in public cloud. Demonstrated experience in implementing cloud observability, across complex cloud workloads and technology stacks. Demonstrated experience working with various cloud native technologies and services including compute, storage, networking, security and data services. Experience with continuous integration and continuous delivery (CI/CD) tooling and practices. OTHER INFORMATION Key internal relationships: Director, IT Operations & Platform Support, Application Support, IT Architects, ITSM Manager, Network Services, Security, IT Operations (internal and external). Key external relationships: External vendors, partners and service providers. Travel: as required. Job is primarily performed in a standard office environment. However, this could be remotely during the COVID pandemic period. McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy Job Family: Information Technology Division: Global Digital Technology Department: Cloud and Data Centre Location(s): IN - India : Haryana : Gurgaon Company: McCain Foods(India) P Ltd "

The Manager for 24x7 Application Support is responsible for ensuring the smooth and efficient operation of mission-critical applications in a round-the-clock support environment. This role involves: Overseeing support teams to maintain high performance and morale. Managing incidents promptly to minimize downtime and impact. Ensuring service levels are consistently met or exceeded. Coordinating with various stakeholders to maintain system uptime and reliability. Proactively identifying potential issues to prevent disruptions. Continuously improving service delivery processes. Ensuring application performance aligns with business objectives. The Support Manager will work proactively to identify potential issues, improve service delivery, and ensure application performance aligns with business objectives. Key Roles and Responsibilities: Service Delivery Management Oversee the 24x7 support services for all critical business applications, ensuring high availability and timely resolution of incidents and requests. Manage and ensure adherence to service level agreements for response times, resolution times and overall service quality. Coordinate with cross-functional teams, including level 2, infrastructure and development teams, to ensure seamless application support, Incident Management Ensure timely identification and resolution of high priority incidents to minimize business disruption. Oversee incident management process, ensuring incidents are logged, tracked and escalated appropriately. Ensure a robust problem management process is in place to address recurring application issues and work with teams to implement long term solutions. Team Leadership and Support Lead and manage the 24x7 support team, ensuring they are adequately staffed and trained to handle the demands of continuous application support Provide leadership and mentoring to team members, setting performance goals and ensuring team performance aligns with organizational expectations. Foster a collaborative and supportive environment, ensuring team can effectively manage incidents and communicate with stakeholders. Continual Service Improvement Proactively identify areas for improvement in application support, implementing enhancements to processes, tools and technologies. Monitor application performance and trends to identify potential issues and ensure service continuity. Work closely with other teams to implement proactive measures that reduce incidents and improve service availability. Stakeholder Communication and Reporting Serve as a primary point of contact for key stakeholders, providing regular updates on application performance, incident resolution and service metrics. Produce regular reports on application support performance including, incident management, downtime and KPIs. Risk and Compliance Management Ensure that the application support service complies with relevant regulatory and security requirements. Monitor and address any security vulnerabilities related to the supported applications. Ensure proper backup, disaster recovery and business continuity plans are in place for all supported applications. Impact Youll Make: Qualifications: Experience 10 + years of experience in application support (Java, Linux, Kafka, PostGre based) and IT service management with at at least 2-3 years of experience in a leadership role. Proven experience managing 24x7 support environments, particularly for mission critical or enterprise level applications. Strong understanding of ITIL processes including incident management, change management and problem management Experience working on monitoring tools, ticketing tools (Splunk, BMC Remedy, JIRA). Familiarity with cloud platforms, infrastructure and applications is a plus. Skills Excellent leadership and team management abilities. Strong communication skills with ability to effectively communicate with both technical teams and business stakeholders. Ability to manage high-pressure situations and ensure swift resolution of incidents. Analytical mindset with the ability to identify trends, root causes and improvement opportunities. Ability to deliver high quality support Certifications ITIL Foundation Certification (preferred) This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Manager I, Applications Support

Application Support Engineer will support several applications in our Acquiring Business. This exciting role sits at the core of the Application team supporting and resolving issues and operational activities for these applications. This role can also be involved in development and project work. What you will do: Identifying, diagnosing, and resolving application issues reported by clients / users by providing 24/7 support services Working with development, infrastructure, and other teams to investigate complex issues and implement solutions Maintaining detailed records of issues, resolutions, and troubleshooting procedures. Identifying the underlying causes of issues to prevent recurrence Ensuring the smooth functioning of the application by installing updates, patches, and configuration changes. Configuration changes to support batch processing. Contributing to the development and maintenance of a knowledge base for issue resolution and troubleshooting. Application Support duties will be required both within normal working hours and outside normal working hours (on a rostered on-call basis) What you will need to have: 5+ Years of hands-on experience in Oracle PL/SQL. Knowledge of UNIX shell scripting, Linux, Windows, and Microsoft Office applications Application Support Experience minimum of 5 years. Extensive exposure to ITIL V3 standards. Knowledge in KAFKA and API related environments. Strong analytical, verbal and written communication skills (English) and Quality focused. Advanced problem-solving skills, proven ability to think logically and effective time management Ability to work under pressure to tight deadlines, with a drive and commitment to delivery Problem Management and ITSM Processes: Provides input into problem management, follows ITSM processes to maintain SLA and SLO, and facilitates decision-making for change requests. What would be nice to have: DevOps tools, Control-M, TOAD/SQL, GIT repository exposure is plus. Knowledge in core JAVA, Springboot. Good to have experience in credit card/payments/merchant and Banking industry. Certification in or experience in any of the following: University Degree or equivalent industry recognized qualification ITIL V3 certification (Good to have) Certifications in any of the programming languages (PL/SQL, Perl, Python, etc.) Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

We are advancing Digital Shop Floor technologies, collaboration, and leadership across the organization. Specifically, in the platform leadership of our operational technologies that are installed globally across our diverse vaccine, biologics, and small molecule manufacturing arenas. This Director role, Product Manager of Automation and Controls, will lead the full lifecycle of development and operational aspects of our equipment automation, building automation, SCADA technologies, and level 1 controls technologies such as data busses and control cabinets. Responsibilities include architecture, delivery, application standardization, design and build standards, vendor engagement, operational performance oversight, and lifecycle management. We operate in an Agile Product Model way of working with central accountability of a Product with the Product Manager. In the near term, strong focus will be placed on building the capability, working across organizations to build the right capability, partnering with Digital Manufacturing Operations at the site and regional levels. Also, partnering with our Capital Delivery organization to build the right Product Delivery squad for the Product Team. . Primary Responsibilities Talent Lead a global Team of SCADA, Equipment Automation, Controls, & Building Automation professionals. Manage professionals, across several geographies, promoting career development and continuous upskilling of talent to build diverse teams and the ecosystem to empower them Activity engage with partners is holistically managing talent within across Manufacturing Value Team, Digital Manufacturing Operations, and supporting services. Develop a visible and authentic external presence, and strong internal networks, to recruit highly skilled and diverse talent, stay current with industry trends, and establish effective vendor partnerships. Maintain development plans and regularly update skillsets through a commitment to life-long learning Operations Strong and frequent engagement with Digital Manufacturing Operations Site IT & Automation Leadership aligning on Product direction including backlog, prioritization, incident management, and performance. Institutionalize and have accountability of Tier 2/3 application support including managing AMS vendors. Collaborate with Foundational Services organization on operations management and performance of underlying IT technology, architecture, and cyber resilience. Perform Product lifecycle management planning consisting of product roadmap and consolidated view of site roadmaps. Provide total cost management of lifecycle activities including multi-year forecast. Own or oversee global administration SOP s Partner with strategic equipment vendors ensuring operational aspects of automation technology meets our business requirements. Oversee all lifecycle management activities including upgrades and patching. Ensure architecture and supporting services align to agreed resilience model. Delivery Lead a delivery squad that partners with capital Delivery team. Engage equipment vendors to ensure standardized robust solutions. Oversee delivery, ensuring time and budget commitments are met. Plan projects and resource accordingly with internal and external resources. Owns the Delivery Roadmap and all technical implementation standards for Building Automation, SCADA, and Level 1 Controls. Institutionalize and own delivery best practices including documentation and testing methodologies. Partner closely with operations teams to ensure seamless transition from project phases to sustaining operations while ensuring retention of critical knowledge within the organization. Platform Product financial and budgeting accountability and stewardship including MS&O and annual portfolio budgets. Incorporate into overall portfolio management process. Develop strategic roadmaps across all key technologies in the Product. Develop strong relationship with key equipment vendors for alignment in technology, architecture, and LCM. Maintain and enforce global application standards including configuration, SDLC documentation, architecture. Design a robust solution architecture that meeting operational requirements and integrates with other shopfloor applications as required to meet business and compliance drivers. High collaboration with suppliers, to ensure a cohesive technology roadmap is in place, maintain overall master agreements, and lead day to day engagement. Ensure cyber security controls are implemented and maintained. Develop and own platform standards, architectures, and global business processes. Leadership Maintain a strong leadership presence, demonstrating thought leadership and educating/coaching leaders on areas of opportunity. Maintain industry engagement in each of the key technology areas. Ensures accountability - Takes ownership of all aspects of the product management. Drive results with clear actions and accountability. Escalates issues timely as required. Qualifications 10+ years of work experience in a GxP manufacturing environment Bachelor s degree in Engineering, Computer Science or related fields. 18+ year experience with shopfloor automation technologies with strong experience with Rockwell, Siemens platforms including PLC s, Industry leading SCADA platforms including Ignition and Wonderware, level 1 controls including control bus technology such as Profibus and Ethernet I/P. Familiarity with Siemens BAS platforms. Understanding of control panel design best practices. Strong understanding of operational technologies in life science manufacturing specifically the business use cases and value drivers of these solutions. Demonstrated superior management skills as well as communication skills that emphasize collaboration in a matrixed organization and ability to align the organization on complex decisions . Strong quantitative skills and the ability to use data and metrics to inform decisions and drive continuous improvement, using lean manufacturing principles Self-motivated, value-oriented with a mindset of continuous learning. Experience managing and motivating a dispersed international team across multiple time zones Excellent communication and presentation skills for a wide range of audiences; from entry level associates to site-level leaders. Communicates candidly and fluently in English Travel Requirements: 25% Travel is expected to USA, Ireland, Europe and Singapore sites to plan, coordinate and connect with the site stakeholders Ready to work flexible working hours to cover the overlap needed for NA and Europe sites. Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Required Skills: Applied Engineering, Asset Management, Benefits Management, Management Process, Management System Development, Product Management, Requirements Management, Software Product Management, Stakeholder Relationship Management, Strategic Planning, System Designs Preferred Skills: Job Posting End Date: 07/18/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Overview Job Purpose At ICE, we never rest We are on a mission as a team We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities Our start-up roots keep us nimble, flexible, and moving fast We take ownership and make decisions We all work for one company and work together to drive growth across the business We engage in robust debates to find the best path, and then we move forward as one team We take pride in what we do, acting with integrity and passion, so that our customers can perform better We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders Every day we work toward transforming global markets The Application Engineering team provides top-tier support, maintenance and solution design on multiple applications, including MFT (Sterling Integrator, Axway), message queueing (SWIFT, IBM MQ), and reporting platforms (Business Objects, Tableau) This Engineer will create and maintain availability and high-performance of various applications in mixed UNIX and Windows development, non-production, and production environments This role will also perform root cause analysis of problems, select and implement automation tools, and actively participate in deeply technical discourse Responsibilities Design, plan and implementation of integrated solutions Tune systems for maximum available performance Respond to and assist in production operations in a 24/7 environment Troubleshoot and resolve issues both proactively and as discovered Application support and administration for Sterling Integrator and File Gateway, IBM MQ, SWIFT, and other applications Manage application configurations, patch levels and evolution paths Provide technical analysis, resolve problems, and propose solutions Provide support to and coordinate with developers, operations staff, release engineers, and end-users Educate and mentor team members and operations staff Participate in a weekly on-call rotation for after-hours support and change events Knowledge and Experience Bachelor s degree in CIS or equivalent experience in Computer Science / Information Technology 5+ years experience with IBM Websphere MQ Strong initiative to learn and assimilate new software/technologies and improve business processes Demonstrated knowledge of Linux Operating Systems (RedHat variants preferred) Demonstrated fundamental knowledge of Windows Operating Systems (2019+) Fundamental understanding of the SDLC process, and tools (GIT, Jenkins, Puppet, etc ) Fundamental understanding of Operational Concepts (DR, BCP, Prod vs Non-Prod) Functional Application Development Knowledge (GoLang, Python, BPML, JavaScript, Bash, PowerShell and/or others) Top-tier analytics and problem solving Ability to work in a fast-paced service-oriented team environment Customer focused, and dedicated to the best possible user experience Communicate effectively with both technical and business resources Fluent speaking, reading, and writing in English Preferred 1+ years broad experience with Sterling Integrator and File Gateway (MFT and/or EDI) 1+ years experience with LDAP systems Experience in automation tool development and methodologies Strong understanding of project management, organization, and time management Basic understanding of SQL Database concepts (Oracle, MySQL)

To support our rapid growth, we are seeking talented,motivated engineers to join our office in Chandigarh who will be part of adynamic global team delivering and supporting technology infrastructure to meetthe growth needs of the business. As an AS Engineer, you will collaborate withthe Engineering and Development teams to ensure the designed product andservice is fully operational with streamlined process and procedures forongoing support and maintenance. Application Support Engineer will take ownershipof resolving product issues through its life cycle and communication tomultiple stakeholders. Engineers will ensure process adherence and focus ondelivering Quality output.To be successful, you must be an excellent teamplayer and self-motivated person who can carry out duties with minimalsupervision. Requirements Work in production support shifts and off hour production emergencies. Monitoring the production environment and ensuring smooth functioning. Develop complex queries for analysis, monitoring and report generation. Analyzing, identifying root cause and resolving technical problems byunderstanding business operations, product features and technical solutions. Automating scheduled production processes. Testing and controlling the changes applied to the test and productionEnvironment. Documenting of all processes, as appropriate. Perform level of effort estimates for assigned tasks and change orders. Works on complex issues where analysis of situations or data requires anin-depth evaluation of variable factors. TrainJunior Engineers and other members of the Application Team. Benefits 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)

We have opening for SAP Lead - FICO in Bangalore If interested apply to serena@hr-central.in Job Description We are looking for a seasoned SAP Consultant Lead with 10+ years of experience . The candidate will be responsible for leading SAP projects and providing techno functional expertise across various SAP modules. Key Responsibilities • Lead and manage SAP projects, upgrade, and support projects • Collaborate with internal & external stakeholders to identify business requirements and develop SAP solutions supported by automation and AI • Oversee the design, configuration, and implementation of SAP modules • Provide technical guidance and mentorship to junior team members • Ensure project deliverables are completed on time, within scope, and budget • Conduct workshops and training for new modules • Stay updated with the latest SAP technologies and best practices and SAP AI technologies • Work very closely with all internal business team to identify opportunities of end-to-end process automation and eliminate manual work Required Skills and Qualifications • Bachelors degree in computer science, Information Technology, or related field • 10+ years of experience in SAP implementation, development, and support Projects • Strong expertise in SAP FICO • Proven experience in project management and stakeholder management • Excellent communication and interpersonal skills • Ability to work independently and collaboratively in a fast-paced environment • BRD Preparation & Gap analysis Preferred Qualifications • SAP certifications in relevant modules • Experience with SAP FICO • Knowledge of Agile methodologies • Experience in multiple industries and global projects regards Serena

The abiity to be a team payer The abiity and ski to train other peope in procedura and technica topics Strong communication and coaboration skis Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Experience in Impementation, and design ServiceNow CSM soutions Preferred technica and professiona experience Experience in CSM Appication reated integration use cases Exceent in cient stakehoder and customers management

Position Overview: We are looking for Support Engineer L2 with 5+ years of experience in . NET Core and have worked in Cloud environment, preferably AWS. This role involves resolving complex issues, performing root cause analysis, and identifying permanent fixes to recurring problems. The candidate should be able to debug code, collaborate with delivery teams, and handle service requests effectively. Must be open to working in shifts if required. Key Responsibilities : Handle second-level production issues and service requests. Perform in-depth diagnostics and root cause analysis. Develop quick fixes or patches to resolve issues promptly. Monitor application health and proactively resolve potential bottlenecks. Prepare incident reports and implement permanent fixes or preventive measures. Provide technical mentoring to L1 engineers. Open to working in shift if required. Skills : Programming : C, . NET Core Environment: Visual Studio, Azure DevOps, Git Support : Experience in incident, problem, and service resolution Cloud : Experience with AWS services (such as EC2, S3, AWS CloudWatch etc. ) and Azure Qualifications: Bachelor degree in computer science or related disciplines. 5+ years of strong experience in application support with . NET Core and AWS/Azure. Familiar with cloud-native services (preferably AWS). Soft Skills: Ability to quickly debug, resolve, and respond to production issues under pressure. Collaborative team player who can handle responsibilities independently when required. Good communication skills for interacting with stakeholders and service delivery teams. Willingness to learn and adapt to new technologies and responsibilities. Work Experience ASP. NET Core, AWS/Azure, Handle L2 support