7284 Application Support Jobs - Page 10

Job Summary The App Support Lead is responsible for managing and overseeing the support and maintenance of business applications, ensuring their optimal performance and availability. This role involves coordinating with various teams and customers, managing communication with stakeholders, and implementing strategies to enable more automation. Leading a team of support executives includes providing guidance, coaching, and mentoring teams to ensure high-quality support services are delivered. Key Responsibilities Team Management: Oversee support teams, ensuring adherence to performance standards and service level agreements Ticket Management: Prioritize and manage incident tickets, ensuring t...

About the Role: We are looking for an experienced IT Support Executive who can manage employee laptops, software installations, and user support. The ideal candidate will have a strong understanding of software systems and will handle employee queries related to applications, logins, and day-to-day IT operations. Key Responsibilities: Manage laptop setup, configuration, and user access for employees. Install, update, and troubleshoot business software and productivity tools. Handle day-to-day user queries related to software, system access, and performance . Understand internal software (ERP, CRM, HRMS, etc.) and assist users in navigating and resolving application-level issues. Maintain a r...

About Instead Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline. Our investors include Sarah Guo from Conviction, IRIS (the largest tax software provider in the UK), and many of our partners and customers who believe in our mission and vision. Our team comes from top tax, financial services, and fintech companies — Gusto, Intuit, Zenefits, Thomson Re...

Your Profile: Graduates with 1-2yrs of exp are encouraged to apply. Basic knowledge of Application support and relevant tools is a plus. Fluency in English is required. Strong problem-solving and analytical skills are desirable. Good communication and interpersonal skills to collaborate with team members and stakeholders. Ability to manage multiple tasks and prioritize effectively is appreciated. Self-motivated team player with a willingness to learn. Capable of working independently when needed. Familiarity with our industry is a bonus. Availability to work in APAC/EMEA Shift. Basic SQL knowledge. Role & Responsibilities: Respond to customer requests through phone, Service Desk queues, and ...

Job Title: Application & Data Manager Workplace Systems Location: Bangalore, India Reports to: Global Head of Workplace & Travel Services Department: Global Workplace & Travel Services (WTS) Role Overview: We are seeking a highly skilled and digitally savvy Application & Data Manager to lead the implementation, management, optimization, and continuous improvement of workplace applications and systems, with a strong focus on Workplace Management Systems (for example Axxerion, ServiceNow, Planon, The Office App etc) integrated platforms. This role is pivotal in ensuring seamless system performance, data integrity, and user experience across global sites. You will be responsible for the technic...

Key Responsibilities: Conduct business analysis and document requirements through BRDs, User Stories, and Functional Specifications. Manage system and data integrations, data workflows, and batch transfers. Collaborate with engineering on API solutions and provide Tier 2/3 production support. Proficient in business analysis, requirements documentation, and system integrations. Skilled in data analysis, SQL queries, system configuration, and validation. Soft Skills Required: Clear communication with both technical and non-technical stakeholders. Agile teamwork and collaboration. Accountability for tasks and deliverables. Proactive approach to learning and problem-solving. Analytical mindset f...

JOB OPPORTUNITY : We invite applications from motivated and results-driven individuals to join our our medical equipment team for the position of a Sales Executive (Medical Equipment) specializing in advanced medical diagnostic, surgical and imaging devices. This role combines technical expertise with sales acumen to drive our expansion in the healthcare sector. You'll represent our premium product lines while building lasting relationships with healthcare decision-makers throughout South of India. This is a client-facing role requiring both technical know-how and sales acumen. Roles & responsibilities: Your primary responsibilities will include: Sales Execution: Identifying and targeting po...

Preferred candidate profile 70% into on-premise server/datacenter on Java based application 30% into cloud AWS Scripting Shell/Bash/ Powershell/Python

Experience of 2 to 4 years in L2 Production Support / Maintenance of Software Applications adhering to SLAs in any industry (Fintech preferred). Bachelors degree in Computer Science or equivalent. Ability to understand Product Functionality and provide resolutions or workarounds. Working experience with Agile Scrum/Kanban environment Experience in writing queries in RDBMS ( SQL Server, MySQL etc databases) Experience with Operations in Amazon Web Services or similar cloud providers Experience with API frameworks / Swagger / Postman Knowledge with Containers and Kubernetes Experience working with monitoring and observability tools ( Splunk / CloudWatch / ELK / DataDog / Dynatrace / Grafana ) ...

Job Description We are seeking an experienced BR.NET L2 Support Engineer with strong SQL programming and Microfinance domain expertise. The candidate should have hands-on experience in supporting and maintaining BR.NET, GLOW, or Trucell applications, along with a solid understanding of integrations and disaster recovery processes. Desired Candidate Profile 4-9 years of experience in Application Support role with expertise in L2 support for BR.NET. Strong understanding of Br.NET architecture and its components. Hands on experience with Glow and Trucell

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping expe...

Required Skills Proficient in English, with strong verbal and written communication skills. Ability to multitask and achieve goals in a fast-paced, metrics-driven environment. 3-5+ years of experience in technical support working with enterprise size applications and client/server and/or Web Based technologies preferred Strong knowledge of SQL scripting, database experience with MS SQL as well as leveraging SQL based tools and design. Knowledge of Dell Boomi and API integration technologies Knowledge of mobile technologies is a plus Knowledge of performance monitoring and analytics tools such as Datadog, Kibana and Splunk is a plus Demonstrated technical troubleshooting skills. HR, Payroll, ...

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. • Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and ...

Manage and resolve complex technical issues related to Moodle LMS , including configurations, integrations (Zoom, SSO), migrations, and version upgrades. Handle escalated issues from Level 1 & Level 2 teams, ensuring timely resolution under defined SLAs. Perform data migration activities: analysis, transformation, import, validation, and post-migration support. Collaborate with Business Analysts, Developers, System Admins, and Project Leads for issue resolution and process improvements. Conduct root cause analysis , troubleshoot recurring issues, and coordinate with the development team for fixes or patches. Support system performance optimization , updates, and configurations on complex set...

Should have strong proficiency in C#, VB.NET, .NET Framework, and .NET Core. Must have experience with multithreading and messaging architectures and frameworks. Should have expert knowledge in Windows system management, networking and application packaging and deployment concepts Should have profound skills in PowerShell programming Should have experience with GIT, Visual Studio, GitHub Copilot, Azure DevOps, Azure Boards Should have experience with relational database systems, ideally Oracle DB; familiarity with SQL Server is a plus Should have experience in managing and supporting SSIS, Windows Services, and IIS. Should have strong analytical and troubleshooting skills for application sup...

Role & responsibilities Collaborate with cross-functional teams to understand application requirements and business objectives for maintenance projects. Analyze and troubleshoot issues in existing ERP applications, ensuring timely resolution of bugs and performance bottlenecks. Work closely with the testing team to identify and address software defects. Provide technical assistance and support to end-users, resolving functional and technical queries related to ERP modules. Monitor application performance, system logs, and scheduled jobs to ensure high availability and reliability. Document issue resolutions, root causes, and technical procedures to enhance the support knowledge base. Coordin...

Fiserv is looking for Technical Development Leads with in-depth and hands-on current technical development experiences in full stack Java, Cloud, Web and mobile technologies as we'll as a working knowledge of Domain Driven Designs, Event Based Architecture, API and microservices architecture will be highly regarded You must be passionate about new technologies and demonstrate working knowledge in various technologies across Cloud, UI, Application, Security and Data architecture domains You will join the Fiserv s Global Issuer organization development team to lead and build new cloud native applications The ideal candidate will be required to work in a cross functional environment in defining...

The Application Support Engineer is a key member of Cvents Technology team The responsibilities of this position includes proving Technical Product support, troubleshooting issues, and product knowledge to Cvent s Client Services team to serve our Customers This role involves debugging software issues and coordinating with multiple teams on issue resolution and documentation Additionally, troubleshoot issues in backend systems for our internal and external software offerings as we'll as assist in resolving performance issues This person excels at organization, multitasking, problem solving, and ensures that our product offerings are user-friendly and bug-free A strong knowledge of database m...

Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work Seeking an astute individual that has a strong techno-functional foundation with strong Application Support Experience in Supply Chain Domain. Scope: Deliver flawless application onboarding service to BY customers by ensuring quality in implementation support. Drive, as a lead SME for BY Customer delivering their TMS Environments and providing the support during their onboarding journey Engage early in customer implementation projects to provide solution design and architecture inputs from operability and reliability perspectives and to ensure seamless delivery contin...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. This role offers an exciting opportunity to provide technical support for GBT Group s Travel Counselor Servicing applications, as part of the Global Technology & Application Support (GTAS) team. You will join a diverse, collaborative team committed to ensuring application stability and outstanding technology support. This is a 24x7 support role with monthly rotational shifts. As the position supports global clients, strong Eng...

We are looking for a dedicated Application Support Engineer to join our growing team in Belapur, Navi Mumbai . The ideal candidate will have strong analytical skills, a good understanding of SQL and Linux , and the ability to support business-critical applications in a fast-paced environment. This role offers an exciting opportunity to work in IT application support for banking and financial clients, ensuring high system uptime and smooth operations. Key Responsibilities:- As an Application Support Engineer, you will: Monitor, troubleshoot, and support enterprise applications. Perform root cause analysis and resolve technical issues efficiently. Execute SQL queries to validate data and perfo...

INNSOF PVT LTD is looking for Software Support Engineer to join our dynamic team and embark on a rewarding career journey. The Software Support Engineer is a key member of the technical support team, responsible for assisting customers or clients with technical issues related to software products or applications. This role involves diagnosing problems, providing solutions, and ensuring a positive customer support experience. Key Responsibilities : Customer Support : Respond to customer inquiries and technical issues via phone, email, or chat, providing prompt and effective assistance. Issue Diagnosis : Analyze and troubleshoot software - related problems reported by customers, identifying ro...

The role will mainly focus on the functional & technical support of in-scope applications, monitoring, troubleshooting, resolving and communicating the production events to end users and stakeholders. The event can be of various types and nature, ranging from simple application error or infrastructure issues related to Database or server crash. Provide technical support by ensuring the smooth execution of batches, delivering the production change; manage incidents and problems within the in-scope applications. The Production Support Analyst is expected to work with global teams. Prior experience of Production Support preferably in banking domain *Excellent knowledge of SQL queries (Sybase T-...

We are seeking a skilled and proactive AWS Application Support Analyst to join our team. This role involves providing Level 2 (L2) and Level 3 (L3) support for cloud-based applications hosted on AWS. The ideal candidate will have strong troubleshooting skills, a solid understanding of AWS services, and experience in application monitoring, incident management, and root cause analysis. Level 2 Support (70%) Monitor application performance and availability using AWS CloudWatch and other tools. Respond to and resolve incidents, service requests, and alerts within defined SLAs. Perform routine operational tasks such as deployments, backups, and patching. Escalate unresolved issues to L3 or devel...

3rd Party Technical Support Coordination: Collaborate with external vendors/partners to resolve incidents and service requests. Customer/Business Partner Coordination: Work directly with end-users to troubleshoot escalated issues and keep them informed about the progress of their requests. IT Partner/Stakeholder Coordination: Coordinate with internal IT teams (service desk, network, Windows, IAM) to resolve incidents and service requests. Configuration Item Management: Ensure all configuration items in ServiceNOW are accurate and up to date. Change Ticket Management: Create, update, and manage change tickets through to closure, including coordinating testing with IT, vendors, or business par...