Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infor Financials & Supply Management Good to have skills : Infor Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Proactively identify and resolve software issues. Collaborate with cross-functional teams to address system challenges. Develop and implement software solutions to enhance system performance. Provide technical support and guidance to end-users. Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: Must To Have Skills:Proficiency in Infor Financials & Supply Management. Strong understanding of statistical analysis and machine learning algorithms. Experience with data visualization tools such as Tableau or Power BI. Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms. Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information: The candidate should have a minimum of 3 years of experience in Infor Financials & Supply Management. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education