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1.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

IBM Software Support Organization is seeking a Technical Support Professional to join our team! IBM Software Technical Support Engineers take pride in helping customers by solving problems and answering questions both large and small. Support Engineers develop a mastery of our different products and use that knowledge to enable customers to overcome problems while sharing best practices. This important role is a hub within the company. Technical Support Engineers take questions, issues, and feedback from users and work with Solution Architects, Product Management and Engineering to continuously improve our solutions. Additionally, Technical Support Engineers are encouraged and provided the opportunity to hone their technical skills and deepen their knowledge. Areas of responsibility include: Engage on cases effectively in a timely manner working as part of a Global 24X7 team. Work closely with Engineering and Operations on resolving escalated cases. Educate customers to help them become product experts. Write knowledge base articles based on customer questions. Develop and maintain strong customer relationships. Provide technical engineering support, as part of our Technical Support Team, to resolve customer issues by performing diagnostics, performance optimization, incident analysis, solution partner recommendations, and product knowledge transfer. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Passion for customer care and customer satisfaction and self-motivated towards meeting agreed goals. Technical Troubleshooting and Investigative skills on functional, operational and deployment aspects of TRIRIGA Knowledge of Network HAR Files and Database logs and analysis tools to identify performance bottlenecks and Optimize Performance Good spoken and written communication skills along with ability to collaborate with the team, act as a team player and lead Technical Investigations. 7+ years of previous experience in a customer facing Technical Support/Development/SRE/Testing role with experience in TRIRIGA Good knowledge of Cloud technologies (Red Hat OpenShift/Azure/Kubernetes). A successful track record in developing and managing customer relationships. EnglishFluent. Preferred technical and professional experience You would make a great addition to our team if you have great skills in some of the following: Experience in shell scripting and programming languages such as Java, C++. Proficient in Windows/Linux operation system. Experience in Databases including MongoDB, DB2/Oracle/SQL Server. Understanding of the application development projects and Administration knowledge of Application Servers(TWAS, Liberty). Working knowledge or Understanding of web technologies and/or data analytics

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2.0 - 6.0 years

5 - 9 Lacs

bengaluru

Work from Office

IBM® DataPower® Gateway is a single multichannel gateway that helps provide security, control, integration, and optimized access. These capabilities apply to a full range of mobile, web, application programming interface (API), service-oriented architecture (SOA), B2B, and cloud workloads. DataPower Gateway provides a converged policy enforcement point to secure your workloads with consistent security policies across channels, which reduce operating costs and improve security. DataPower Gateway is available in physical, virtual, Linux, and container form factors.As a member of the DataPower release engineering team, you will help manage, build, and optimize the various processes, tools, and environments needed to build world class products that delight our customers. This will include building and maintaining virtualized environments, automating routine work, managing physical servers, and helping drive various processes from the initial software build pipeline all the way through the final release to our customers Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 2-5 years of experience with Bash, Python, and/or other scripting languages Strong Linux and sysadmin skills Experience with version control software, especially Git and/or Perforce Excellent verbal and written communication skills, including the aptitude to regularly write and update shared documentation Strong analytical and problem-solving abilities with a keen attention to detail Willingness to learn new technologies and adapt to changing project requirements Ability to work both independently and as part of a collaborative team Flexibility to provide off-hours and weekend support of world wide team when needed Ability to unpack, rack, and setup large physical servers as needed in the lab Preferred technical and professional experience Working knowledge of VMWare ESXi and virtualization Experience debugging and maintaining hardware systems, including network appliances and application servers Experience with CI/CD such as Jenkins, Travis, Tekton, etc. Experience with container applications and container orchestration, e.g. Kubernetes

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1.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

IBM Software Support Organization is seeking a Technical Support Professional to join our team! IBM Software Technical Support Engineers take pride in helping customers by solving problems and answering questions both large and small. Support Engineers develop a mastery of our different products and use that knowledge to enable customers to overcome problems while sharing best practices. This important role is a hub within the company. Technical Support Engineers take questions, issues, and feedback from users and work with Solution Architects, Product Management and Engineering to continuously improve our solutions. Additionally, Technical Support Engineers are encouraged and provided the opportunity to hone their technical skills and deepen their knowledge. Areas of responsibility include: Engage on cases effectively in a timely manner working as part of a Global 24X7 team. Work closely with Engineering and Operations on resolving escalated cases. Educate customers to help them become product experts. Write knowledge base articles based on customer questions. Develop and maintain strong customer relationships. Provide technical engineering support, as part of our Technical Support Team, to resolve customer issues by performing diagnostics, performance optimization, incident analysis, solution partner recommendations, and product knowledge transfer. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Passion for customer care and customer satisfaction and self-motivated towards meeting agreed goals. Technical Troubleshooting and Investigative skills on functional, operational and deployment aspects of TRIRIGA Knowledge of Network HAR Files and Database logs and analysis tools to identify performance bottlenecks and Optimize Performance Good spoken and written communication skills along with ability to collaborate with the team, act as a team player and lead Technical Investigations. 7+ years of previous experience in a customer facing Technical Support/Development/SRE/Testing role with experience in TRIRIGA Good knowledge of Cloud technologies (Red Hat OpenShift/Azure/Kubernetes). A successful track record in developing and managing customer relationships. EnglishFluent. Preferred technical and professional experience You would make a great addition to our team if you have great skills in some of the following: Experience in shell scripting and programming languages such as Java, C++. Proficient in Windows/Linux operation system. Experience in Databases including MongoDB, DB2/Oracle/SQL Server. Understanding of the application development projects and Administration knowledge of Application Servers(TWAS, Liberty). Working knowledge or Understanding of web technologies and/or data analytics

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9.0 - 12.0 years

27 - 32 Lacs

pune

Work from Office

Job Title: ORMB Engineer, AVP Role Description Engineer is responsible for managing or performing work across multiple areas of the bank's overall IT Platform/Infrastructure including analysis, development, and administration. It may also involve taking functional oversight of engineering delivery for specific departments. Work includes: Planning and developing entire engineering solutions to accomplish business goals. Building reliability and resiliency into solutions with appropriate testing and reviewing throughout the delivery lifecycle Ensuring maintainability and reusability of engineering solutions Ensuring solutions are well architected and can be integrated successfully into the end-to-end business process flow Reviewing engineering plans and quality to drive re-use and improve engineering capability Participating in industry forums to drive adoption of innovative technologies, tools and solutions in the Bank. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Leads development of source code, including descriptions, for all Software Components in accordance with Detailed Software Requirements specification, the functional design and the technical design document. Verifies the developed source code by reviews (4-eyes principle). Software review findings must be resolved. Integrates software components following the integration strategy. Verifies integrated software components by unit and integrated software testing according to the software test plan. Software test findings must be resolved. Ensures that all code changes end up in Change Items (CIs). Develops routines to deploy CIs to the target environments. Provides Release Deployments on non Production Management controlled environments. Capture Build and Deployment notes, develop Software Product Deployment & Operating Instructions. Checks consistency of documents with the respective Software Product Release, reference the Packages to the CMDB and ensure availability of the CIs within the DSL (Definitive Software Library). Supports creation of Software Product Training Materials, Software Product User Guides, and Software Product Deployment Instructions. Develops Software Product Operating Instructions. Checks consistency of documents with the respective Software Product Release. Manages maintenance of applications and performs technical change requests scheduled according to Release Management processes. Customizes packaged software (i.e., out of the box software). Fixes software defects/bugs. Measures and analyses code for quality. Collaborates with Functional Analysts and technical Specialists to complete work, as required. Your skills and experience Experience Required - 9 to12 Years Ability to write high quality code according to Deutsche Bank standards. Ability to solve business or production problems. Strong analytical skills. Proficient communication skills. Proficient English language skills (written/verbal). Ability to work in virtual teams and in matrixed organisations. Excellent team worker. Keeps pace with technical innovation. Hands-on experience in Oracle Revenue Management and Billing (ORMB) development with proven expertise in design & development of customization using the extensibility Hand-on Experience in UNIX Hand-on Experience in various communication Protocols (AS2, HTTPS, File Transfer Protocol Secured(FTPS), etc) Hand-on Experience with Webserver (Apache) implementation and configuration Hand-on Experience with Application server (WebLogic) implementation and configuration Hand-on Experience with Core Java Hand-on Experience in Oracle Hand-on Experience in application integration using various protocols like SFTP, MQ, etc., Hand-on Knowledge on handling Industry standard financial transaction related file formats Hand-on Knowledge on various compression, encryption techniques like SSL etc., and Secured Shell (SSH) authentication Excellent communication and influencing skills. Ability to work in fast paced environment. Passion about sharing knowledge and best practices. Ability to work in virtual teams and in matrixed organisations. Good oral and written Communication skills.

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2.0 - 5.0 years

5 - 9 Lacs

bengaluru

Work from Office

Roles And Responsibilities : - Application Development & Maintenance : Develop and maintain highly scalable enterprise-class applications using Java/J2EE technologies. - Full Lifecycle Contribution : Work on both building new applications/modules from the ground up as well as debugging, enhancing, and upgrading existing applications to meet evolving business needs. - Technical Leadership & Mentorship : Contribute significantly as an individual technical expert and mentor junior developers, fostering their growth and ensuring adherence to best practices. - Code Quality & Best Practices : Ensure the development of clean, efficient, and well-documented code that adheres to industry standards and design patterns. Required Skill Set : - Excellent knowledge of Core Java, J2EE, and XML. - Proven experience working on Spring and Hibernate frameworks. - Proficiency in MySQL or any other Relational Database Management Tool (e.g., PostgreSQL, Oracle SQL Server). - Exposure to any one of the major Application Servers (e.g., Apache Tomcat, JBoss, WebSphere, WebLogic). - Solid understanding and practical application of Design Patterns. - Good analytical skills to diagnose problems and propose effective solutions. - Self-driven and a strong team player with the ability to work independently and collaboratively. - Strong verbal and written communication skills for effective interaction with team members and stakeholders.

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2.0 - 7.0 years

4 - 9 Lacs

hyderabad

Work from Office

About the Role: Grade Level (for internal use): 10 The Team: The candidate will join a strong innovative team working in EDO to build new platforms as well as modernize legacy platforms into new and improved platforms. This position requires deep technical knowledge and experience. Impact: As a Senior Software Engineer on our team, you will play a crucial role in designing, implementing, and optimizing internal content platforms. Your contributions will directly impact our business by enhancing the speed and efficiency, leading to faster decision-making for our clients and a competitive edge in the market. What's in it for you? This is a great time to be joining a truly global team on a great technology journey. If you want to be an integral part of this forward-thinking team with a drive to succeed and the opportunity to enhance your development career and expand your technical skill sets, then this is the role for you. You will have the opportunity to build capabilities that leverage artificial intelligence, LLM and prompt engineering leverage automation reducing the time to market for products without compromising quality, by using innovation and technical skills. The role offers extensive business and technical challenges in a highly dynamic and collaborative work environment. This is an opportunity to work in niche business domain that is highly complex, and offers the right candidate opportunities build components within the system using cutting edge technologies in a friendly collaborative atmosphere. Responsibilities: Be a strong individual contributor in all aspects of software development lifecycle following agile methodologies (Analyze, design, develop, test, debug, and deploy phases of development projects)to deliver high quality solutions that meet business requirements. Experience in working with multiple application environments, and support business continuity across multiple geographic regions inclusive of Implementing DevOps culture, and use of tools to ensure Continuous Integration and Continuous Delivery for application deployment and adhering to S&P security requirements for vulnerability remediation. Perform reviews and integration testing to assure code quality and security standards are met. Support the user base, assisting with tracking down issues and analyzing feedback to identify product improvements; Gather information and feedback from end users to understand and develop project requirements. Understand and commit to the culture of S&P Global: the vision, purpose and values of the organization. What Were Looking For: Hands-on experience with key development technologies including Java, J2E, Springboot, React, HTML/CSS/Javascript. Others such as Python, Angular would be beneficial. Knowledge of databases, integration architectures/patterns and data modelling essential. API best practices, application servers, cloud services (especially AWS) and code quality/secure development all essential. Generative AI knowledge is a must. Experience of DevOps, CI/CD and source control tools and best practices required. Able to work collaboratively to create POCs and provide technical recommendations for solutions to problems with supporting evidence. Excellent written and verbal communication skills needed to effectively collaborate with cross functional teams. Prior experience with SCRUM/Agile methodologies with enterprise-level application development projectswith the Ability to balance business priorities with technical requirementsand manage multiple tasks under tight deadlines

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