Release Manager / Release Analyst Cotiviti

4.0 - 6.0 years

14 - 22 Lacs

Pune

Hybrid

Release Analyst Responsibilities Plan releases aligned with project deliverables and release life cycle. Communicate project-related tasks such as plans, timelines, requirements, etc. between different teams. Coordinate and facilitate walkthroughs for release schedule, resources, dependencies, a communication plan, and overall infrastructure updates. Identify risks that can delay the release and manage mitigation such that the release scope, scheduled and quality of the release is not impacted. Identify, track/capture and manage release metrics to identify trends. Ensure releases are planned according to project requirements, with efficiencies, within scope and budget. Schedule release readiness and walkthrough reviews before deployment and follow-up sessions after each release. Help to create implementation plans/runbooks per each release capturing all details required for a successful implementation. Shepard internal customer-base through the Service Management pipeline such as Change Management, Change Authorization Board (CAB) process, Infra Release Management, Incident Management and Problem Management. Help to maintain, update, and create critical documentation related to procedures, notifications, global communications, SOPs, Knowledgebase articles and more. Help to identify and escalate improvements for the company's CMDB and help facilitate CMDB data integrity. Assist in OpenShift deployments using Octopus Deploy for streamlined CI/CD processes. Available to work and facilitate weekend releases. Qualifications Bachelors Degree preferably in Information Systems, Information Technology, Computer Engineering, Electronics & Telecom or equivalent. 4 to 6 years of experience in IT Industry including Application Support & Release Management experience. Working Knowledge of JIRA / ServiceNow or any other ticketing tool. Understanding of Incident Management, Change Management and Problem Management is a must. ITIL v3/v4 Foundation Certification a plus. Knowledge of Agile Scrum & Kanban will be added advantage. Ability to coordinate cross-function and cross-department work to accomplish a shared goal. Excellent communication and relationship building skills. Good attention to detail, strong organizational and analytical skills Excellent written and verbal communication skills including the ability to communicate effectively directly with stakeholders that do not have an IT background. Hands on experience on Openshift will be added advantage

Posted 1 month ago

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