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3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Primary Skill (Technical Skill) Application Packaging Secondary Skill Windows, MECM, Intune ? Experience Level 6 –8 Years (B3) 3 - 5 Years (B2) Location of Posting Chennai Rates Including Mark up - 80 K/M - 90K/M ? Candidate should have the experience of customer facing role Primary Knowledge- Hands-on experience in Creation of MSI, MSIX, Intunewin packages using Flexera Admin Studio/ Install-shield, Microsoft Tools like Win32 Content Prep & MSIX Packaging tool Experience in creating Connection groups and Runvirtual keys Basic to Intermediate know-how and experience towards Scripting – VB script / PowerShell scripting Knowledge of Operating Systems – Win 10, Win11 Experience with SCCM (Microsoft Endpoint Configuration Manager) ? Support the Service & Product Manager across several technical domains Contribute expertise to the management of existing and new IT products and services Define workarounds for known errors and initiate process improvements Strong understanding of performance analysis for Applications packaging process Experience in Testing and implementing Application Packages Establish and implement policies, procedures, and technologies. Familiarity with support processes, including Incident, Problem, Request, Event, and Change Management. ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
4.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Diverse Lynx is looking for SCCM Admin to join our dynamic team and embark on a rewarding career journey Installing, configuring, and maintaining the SCCM environment, including the central administration site, primary sites, and distribution pointsManaging software updates, including planning and implementing software update groups and packages Monitoring the health and performance of the SCCM environment, troubleshooting issues and providing technical support to users Developing and implementing SCCM processes and procedures to ensure the stability and security of the environmentCreating and maintaining SCCM reports, queries, and collections to support reporting and compliance requirements Automating software deployment and distribution using SCCM, including scripting and creating custom packages and tasks sequences Collaborating with other teams and departments, such as IT, operations, and security, to ensure SCCM aligns with business needs Ability to analyze and solve complex problems in a fast-paced environment Excellent communication and interpersonal skills, including the ability to collaborate effectively with cross-functional teams Experience with Ansible for automation and configuration management
Posted 1 month ago
6.0 - 10.0 years
10 - 11 Lacs
Bengaluru
Work from Office
Job Title: Java Full Stack Developer - Azure Experience Level: 6-10 Years Job Summary: We are looking for a highly capable and motivated Full Stack Developer with strong expertise in Java (Spring Boot) , React. js , Angular , and solid hands-on experience with Microsoft Azure cloud services. The role involves end-to-end application development frontend to backend and deploying scalable, secure, and resilient applications on Azure. Key Responsibilities: Develop scalable, full-stack web applications using Java (Spring Boot) on the backend and React. js/Angular on the frontend. Create and consume RESTful APIs and integrate them with modern frontend UIs. Build responsive and dynamic user interfaces using React and Angular , as per project needs. Deploy and manage applications on Microsoft Azure using services like App Services, Azure SQL, Azure Functions, Azure Storage , etc. Containerize applications using Docker , and deploy them using Azure Kubernetes Service (AKS) . Automate infrastructure provisioning using ARM templates or Bicep , and implement CI/CD pipelines with Azure DevOps . Ensure security best practices across applications using OAuth 2. 0, JWT , and Azure Identity services. Collaborate with cross-functional teams in Agile/Scrum methodologies. Participate in code reviews, unit testing, and troubleshooting in a cloud-native environment. Required Skills: Backend Development: Strong experience with Java 8+ , Spring Boot , Spring MVC , RESTful services ORM tools: JPA/Hibernate Experience with SQL and Azure SQL Database Frontend Development: Hands-on experience with React. js and Angular 8+ Proficient in JavaScript , TypeScript , HTML5 , CSS3 , and responsive design Familiarity with Redux , RxJS , or similar state management libraries Cloud & DevOps (Azure): Deep understanding of Microsoft Azure ecosystem: App Services, Azure Functions, Azure SQL, Azure Blob Storage Azure Kubernetes Service (AKS) and Container Registry (ACR) Azure Key Vault, Azure Monitor, Application Insights CI/CD with Azure DevOps , GitHub Actions , or Jenkins Docker-based application packaging and deployment Preferred Skills: Experience with micro-services architecture NoSQL databases such as Cosmos DB or MongoDB Basic scripting knowledge (PowerShell or Bash) Exposure to event-driven patterns using Azure Event Hub or Service Bus
Posted 1 month ago
3.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Job Responsibilities Design and implement deployment scripts in IBM UCD for various artifacts such as WAR, EAR, ZIP, JAR, etc. Handle mobile application deployments for Android and iOS platforms Provide Level 2 support for issues related to deployment automation and scripts in UCD Perform the installation of Azure DevOps agents on environment servers using Chef cookbooks Develop Continuous Integration (CI) and Continuous Deployment (CD) pipelines for various applications using Azure DevOps. Perform troubleshooting problems with the CI tool stack Assist in the on-boarding of Application Development Teams into CI/CD mechanism Handle Tanium deployments Collaborate with Software Development teams to troubleshoot issues Learn new technologies based on demand. Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelors degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience in d esigning and implementation of deployment scripts in IBM UCD Handle deployments for all environments and troubleshoot the issues Experience in mobile application deployments for Android and iOS platforms Installation of Azure DevOps agents on environment servers using Chef cookbooks Application Deployment (UCD/Tanium) Application Packaging (UCD) Troubleshooting Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Version control (GIT) Communication Experience in creating change tickets and working on tasks in Service Now
Posted 1 month ago
8.0 - 12.0 years
13 - 17 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
R1 RCM India is proud to be recognized amongst Indias Top 50 Best Companies to Work For„¢ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Chennai,Hyderabad,Bengaluru,Gurugram,Noida
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
JD Support End User Computing Automated Infrastructure Services team to maintain SCCM environment and package applications using InstallShield AdminStudio, VmWare AppVolumes Automate packages using PowerShell/Batch scripting, create applications/packages in SCCM for UAT testing and deployment using Device/user collections. Work with other departments or other team members to design and execute the technical implementation of Intune solutions based on requirements and design specification. Ability to work with Intune in Mobile Device Management (MDM), Mobile Application Management (MAM) and PC Management capacity. Administer software distribution, patch management procedures, express patching and patch deployments using Windows Server Update Service (WSUS) including troubleshooting. Creating custom Windows Installer (MSI) using setup capture, Transforms (MST), Patches (MSP) and Merge modules for automating the packages using PowerShell AppDeployment Toolkit. Application compatibility by creating SHIMS using Microsoft Application Compatibility Toolkit (ACT) Using ServiceNow for Application packaging workflow, change management process and integrating SAMPro with SCCM Build and maintain test Virtual machines using VMWare vSphere Client from VDI templates. Packaging applications, application deployments, analyzing and troubleshooting issues. Provide periodic On-Call support during Off-hours as needed. Qualifications: Experience managing SCCM applications, packages, and collections, Extensive experience with Scripting languages PowerShell and Batch Scripting for application packaging and automation. Extensive experience with InstallShield AdminStudio, SMS Installer, Orca, Microsoft ACT and PowerShell AppDeployment toolkit Experience in creating Transforms (MST) Custom Actions Experience in using Process Monitor and Configuration Manager Trace Log (CMTRACE) tool for troubleshooting Strong exposure with Virtual Desktop Infrastructure (VDI) to create Virtual Machines (VMs) and maintain through vSphere Client. Strong understanding of Microsoft cloud-based management solutions O365, Intune and Azure. Experience managing Windows11 upgrade and troubleshooting deployments. Experience in developing supporting process where required and adhere to Change Management/ITIL processes Strong troubleshooting and problem-solving skills, and provide weekend support on application validations Mandatory skills: SCCM Applications PowerShell and Batch Scripting InstallShield AdminStudio Configuration Manager Trace Log
Posted 1 month ago
8.0 - 12.0 years
25 - 30 Lacs
Pune
Work from Office
JD for Microsoft Intune and SCCM Position Endpoint Management: Oversee and manage endpoint devices using Microsoft Intune, including the creation and maintenance of configuration policies, Windows Update rings, and Windows Autopilot configurations. PowerShell Scripting: Develop and maintain PowerShell scripts for automation and management of endpoint tasks. Group Policy Migration: Lead and execute group policy migration projects, ensuring seamless transition and minimal disruption. SCCM Administration: Manage System Center Configuration Manager (SCCM) including software update groups, patching, and application deployment. Endpoint Security: Implement and manage endpoint security measures to protect devices from vulnerabilities and threats. Incident Management: Provide L3 support for incident management, troubleshooting and resolving complex endpoint-related issues. Technical Documentation: Create and maintain comprehensive technical documentation, including procedures, policies, and configuration guides. Qualifications: Bachelor s degree in computer science, Information Technology, or a related field. Minimum of 8 years of experience in IT with a focus on endpoint management and security. At least 5 years of hands-on experience with Microsoft Intune. Proficient in the Microsoft tech stack: Windows operating systems, Autopilot, Windows Update for Business, Intune, M365, Group Policy, Entra/Azure AD, and other cloud-based platforms and services Proven experience in group policy migration and SCCM administration. Strong knowledge of software update groups, patching, and application deployment processes. Experience in endpoint security best practices and implementation. Proficiency in handling L3 incident management and providing advanced technical support. Excellent technical documentation skills. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills.
Posted 1 month ago
7.0 - 10.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Responsibilities: * Design, develop & maintain Mac packaging solutions using App-V, Jamf & Intune. * Collaborate with cross-functional teams on application repackaging projects.
Posted 1 month ago
1.0 - 4.0 years
4 - 8 Lacs
Pune
Work from Office
As a Packaged Application Test Engineer, you are specializing in verification and validation at all stages of the delivery lifecycle of enterprise core packaged applications. You have expertise e.g. in SAP, Salesforce, Oracle EBS and Siebel and industries such as Manufacturing, Retail, Insurance and Healthcare. - Grade Specific As a senior Packaged Application Test Engineer, you have experience in verification and validation at all stages of the delivery lifecycle of packaged applications. You have built expertise e.g. in SAP, Salesforce, Oracle EBS and Siebel and industries such as Manufacturing, Retail, Insurance and Healthcare Skills (competencies)
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Number of Openings 1 ECMS ID in sourcing stage 528151 Duration of Contract 5 years Total Yrs. of Experience 10+ Relevant Yrs. of experience 10+ Detailed JD (Roles and Responsibilities) Key Responsibilities: Design, deploy, and standardize medium to large-scale SCCM environments (single to multi-tier sites). Manage Inventory, Software Distribution, Patch Management, and Image Management using SCCM. Develop and maintain custom deployment scripts (VBScript, Batch, PowerShell) for automation and compliance. Create, import, and manage Applications and Packages in SCCM. Build and troubleshoot OSD Task Sequences, including: WIM creation and capture Application deployment at build time UDI splash screen design HW driver import User State Migration (USMT) Coordinate application packaging, testing, and releases. Install, configure, and troubleshoot Distribution Points and SCCM infrastructure components. Manage Client Health across environments and resolve escalations from L2 support teams. Troubleshoot SCCM logs (client/server side) to resolve deployment and configuration issues. Implement Security Patch Management and Windows Update strategies through SCCM. Plan and administer Patch Management lifecycles. Create SCCM canned reports, SSRS dashboards, and custom SQL queries for inventory and compliance tracking. Support Mobile Device Management (MDM) integration where applicable. Provide timely documentation, status updates, and end-user support as needed. Soft Skills: Strong communication and documentation skills Proactive and detail-oriented Team player with the ability to lead initiatives when required Mandatory skills Required Skills: Deep knowledge of Microsoft SCCM/MECM Strong understanding of Windows 10/11 imaging technologies and imaging engines Hands-on with: Application creation and deployment OSD imaging and task sequencing Client health management and troubleshooting SCCM logs, SQL queries, and reporting Experience with Scripting (VBS, Batch, PowerShell) Strong problem-solving skills and ability to handle escalated incidents Experience coordinating with cross-functional teams for planning and solution design Desired/ Secondary skills Experience with Intune or MDM platforms ITIL or Microsoft certification in SCCM or Endpoint Configuration Manager Experience in retail or enterprise-scale environments Domain Retail Client Name MMS-MediaMarkt Saturn Max Vendor Rate in Per Day (Currency in relevance to work location) 12,000 INR/Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. Saranya, Manasa Client Interview / F2F Applicable Client Interview -Yes Work Location Offshore Start date immediately WFO/WFH/Hybrid WFO Hybrid BG Check (Pre/ Hybrid/ Post onboarding) Post Onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO CEST Working hours
Posted 2 months ago
8.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Number of Openings 3 ECMS ID in sourcing stage 527145 Duration of Contract 6 Months Total Yrs. of Experience 8 - 10 years Relevant Yrs. of experience 8 Years Detailed JD (Roles and Responsibilities) Strong knowledge and experience on SCCM and Intune package creation using InstallShield. And good experience package troubleshooting. Good experience in PowerShell scripting for automating of manual tasks and packages. Good experience in troubleshooting of issues in Intune client and server components. Good knowledge in windows client OS. Ability to understand problem statements and convert them to solutions. Ability to standardize process and regularly review them. Extensive troubleshooting experience on Software Distribution and diagnose client issues. Experience in troubleshooting Windows 10/11 OS and SCCM/MDM agents Mandatory skills Installshield, Intune package conversion, Powershell script, Package deployment using SCCM and Intune and Extensive troubleshooting experience. Desired/ Secondary skills VBScript, SCCM and Intune Domain Application Packaging with InstallShield and Intune Max Vendor Rate in Per Day (Currency in relevance to work location) Max 9000 INR/ Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. Sandeep P Sandeep_P02@infosys.com Client Interview / F2F Applicable NA Work Location Offshore Start date ASAP WFO/WFH/Hybrid WFO Hybrid WFO BG Check (Pre/ Hybrid/ Post onboarding) BGC completion should be Post onboarding. Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Yes
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Noida
Work from Office
Domain Application Packaging with InstallShield and Intune Mandatory skills Installshield, Intune package conversion, Powershell script, Package deployment using SCCM and Intune and Extensive troubleshooting experience. Detailed JD Strong knowledge and experience on SCCM and Intune package creation using InstallShield. And good experience package troubleshooting
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience: 3-5 Years.
Posted 2 months ago
6.0 - 10.0 years
7 - 8 Lacs
Bengaluru
Work from Office
Job Title: Java Full Stack Developer - Azure Experience Level: 6-10 Years Job Summary: We are looking for a highly capable and motivated Full Stack Developer with strong expertise in Java (Spring Boot) , React. js , Angular , and solid hands-on experience with Microsoft Azure cloud services. The role involves end-to-end application development frontend to backend and deploying scalable, secure, and resilient applications on Azure. Key Responsibilities: Develop scalable, full-stack web applications using Java (Spring Boot) on the backend and React. js/Angular on the frontend. Create and consume RESTful APIs and integrate them with modern frontend UIs. Build responsive and dynamic user interfaces using React and Angular , as per project needs. Deploy and manage applications on Microsoft Azure using services like App Services, Azure SQL, Azure Functions, Azure Storage , etc. Containerize applications using Docker , and deploy them using Azure Kubernetes Service (AKS) . Automate infrastructure provisioning using ARM templates or Bicep , and implement CI/CD pipelines with Azure DevOps . Ensure security best practices across applications using OAuth 2. 0, JWT , and Azure Identity services. Collaborate with cross-functional teams in Agile/Scrum methodologies. Participate in code reviews, unit testing, and troubleshooting in a cloud-native environment. Required Skills: Backend Development: Strong experience with Java 8+ , Spring Boot , Spring MVC , RESTful services ORM tools: JPA/Hibernate Experience with SQL and Azure SQL Database Frontend Development: Hands-on experience with React. js and Angular 8+ Proficient in JavaScript , TypeScript , HTML5 , CSS3 , and responsive design Familiarity with Redux , RxJS , or similar state management libraries Cloud DevOps (Azure): Deep understanding of Microsoft Azure ecosystem: App Services, Azure Functions, Azure SQL, Azure Blob Storage Azure Kubernetes Service (AKS) and Container Registry (ACR) Azure Key Vault, Azure Monitor, Application Insights CI/CD with Azure DevOps , GitHub Actions , or Jenkins Docker-based application packaging and deployment Preferred Skills: Experience with micro-services architecture NoSQL databases such as Cosmos DB or MongoDB Basic scripting knowledge (PowerShell or Bash) Exposure to event-driven patterns using Azure Event Hub or Service Bus
Posted 2 months ago
5.0 - 10.0 years
9 - 17 Lacs
Hyderabad, Pune, Greater Noida
Hybrid
Require a Packaging resource with 5+ years of packaging experience. Key Responsibilities: - 1) Application re-packaging using PSADT. 2) Analyse, review and assess application packaging requirements. Package testing, quality assurance. Application UAT and Production deployment. 3) Ability to create, test and deploy the application or configuration packages through SCCM and troubleshoot the issue in case of deployment failure. 4) Mass deployment of applications thorough Change Management process 5) SOP creation for day to day activities and train team members in packaging technology Technical Experience:- 1) Good knowledge of Windows 10,11. 2) Knowledge of SCCM required for application deployments and troubleshooting 3) Basic understanding of AD Group Policy 4) Good Packaging experience using PSAppDeployToolkit (PSADT) in repackaging legacy setups and customizing 3rd party Vendor MSI. 5) Must be good in scripting: PowerShell scripting, batch scripting, VB scripting. 6) Basics of App deployment/Scripting for Mac. Professional Attributes: - 1. Good verbal and written communication skills to connect with customers at varying levels of the organization. 2. Flexible to work in 24/7 shift - good listening skills and the ability to follow directions and provide feedback -React quickly to changing business conditions. Looking for Immediate or 30 Days Joiners
Posted 2 months ago
7.0 - 12.0 years
10 - 20 Lacs
Pune
Work from Office
Experience: 3 to 6 Years Location: Balewadi Highstreet, Pune Mode: Hybrid Skills and Requirements: Strong automation approach and continuous improvement Zero incident approach Must Have At least the following skills are required In depth knowledge of working with Nexthink and DEX Experience in the automated management and provision of workstation systems notebooks and VDIs based on MS Windows mobile devices and Macbooks Basic understanding of infrastructure In depth know how in the operation of the operating systems used and their implementation in the environment and the way of software packaging for workstation systems and their distribution Understanding of IT service management practices ITSM or ITIL Knowledge in data analysis and surveys Deep skills in developing and implementing automated solutions for identified deviations Excellent communication skills Willingness to work across the company and not stick to isolated structures Willingness to take responsibility for a problem and get to the bottom of it Fluent in English both written and verbal
Posted 2 months ago
3.0 - 5.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows.Experience3-5 Years.
Posted 2 months ago
3.0 - 5.0 years
5 - 8 Lacs
Coimbatore
Work from Office
Role Purpose JD Primary Skill :: Intune MDM: - Onboard & offboard iOS devices in JAMF, assign the MDM profiles to users. - Evaluate current policies & maintain the policies throughout the engagement. - Handle incidents related to BYOD, iOS. - Co-Ordinate with build engineers for testing policies, applications etc. - Manage MDM & MAM policies using Intune. - Onboard / offboard vendors on JAMF Secondary Skill : Application packaging - Create Application packages using InstallShield, Orca, MSIX, AppV, Power shell Script - Manage Windows Devices using Intune by creating autopilot profiles, Intune policies, automation scripts using PowerShell. - Manage iOS devices using Intune & JAMF Pro. - Manage Android devices using Intune MDM. - Software distribution using Intune & SCCM with excellent troubleshooting skills. - Co-Ordinate with client for EUC activities. - Lead the Team & Extend the technical support in EUC. - Manage devices using SCCM. - Evaluate existing set up and suggest new improvements around EUC area. - Automate Intune Reporting using Power BI & APIs. - Handle incidents related to EUC. - Co-Ordinate with build engineers for any build issues. Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: EMM Intune. Experience: 3-5 Years.
Posted 2 months ago
5.0 - 8.0 years
7 - 11 Lacs
Kochi
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1 Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Application Packaging - Citrix.
Posted 2 months ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Application Packaging - Windows.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Hybrid
Mandatory Skills - Flexera, Application packaging Rates including mark up - 130 K/M- 140 K/M Application Packaging: Create, test, and deploy software packages using tools like Flexera AdminStudio, InstallShield, SCCM and Intune. Strong understanding of Powershell scripting, VB Scripting and PSADT. Customize and troubleshoot application packages to meet client requirements. Ensure compatibility and compliance with enterprise standards and policies Software Deployment: Manage software distribution through SCCM, ensuring accurate detection and installation on target systems. Coordinate with IT teams to schedule and execute deployments, minimizing disruption to end-users. Root Cause Analysis (RCA): Investigate and analyse the root cause of packaging and deployment errors, providing detailed reports. Perform cleanup activities on retired applications from deployment systems Report Management & Monitoring: Monitor the success rate of each deployment project and provide regular reports as per client requirements. Share weekly status reports on project updates and team progres Qualifications & Skills: Extensive experience with application packaging tools like Flexera AdminStudio, InstallShield, and SCCM. Proficiency in scripting languages such as PowerShell and VBScript. Excellent problem-solving and RCA skills, with a focus on efficiency and process optimization. Strong communication and reporting skills. Mandatory Skills: Application Packaging - Windows.
Posted 2 months ago
3.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Position Summary Resource is responsible for assisting MetLife by V ersion M anagement and code deployment (IBM UCD) to all environments . Build Tools Staff in the support of Application Development Teams. In this position resource will be supporting MetLife applications in an operational role performing on boarding applica tion s, troubleshooting build issues, and supporting the version management tool stack. Automate any of the manual build process using CI/CD pipeline . Job Responsibilities Design and implement deployment scripts in IBM UCD for various artifacts such as WAR, EAR, ZIP, JAR, etc. Handle mobile application deployments for Android and iOS platforms Provide Level 2 support for issues related to deployment automation and scripts in UCD Perform the installation of Azure DevOps agents on environment servers using Chef cookbooks Develop Continuous Integration (CI) and Continuous Deployment (CD) pipelines for various applications using Azure DevOps. Perform troubleshooting problems with the CI tool stack Assist in the on-boarding of Application Development Teams into CI/CD mechanism Handle Tanium deployments Collaborate with Software Development teams to troubleshoot issues Learn new technologies based on demand. Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelors degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience in d esigning and implementation of deployment scripts in IBM UCD Handle deployments for all environments and troubleshoot the issues Experience in mobile application deployments for Android and iOS platforms Installation of Azure DevOps agents on environment servers using Chef cookbooks Application Deployment (UCD/Tanium) Application Packaging (UCD) Troubleshooting Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Version control (GIT) Communication Experience in creating change tickets and working on tasks in Service Now
Posted 2 months ago
5.0 - 10.0 years
3 - 7 Lacs
Kolkata
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : VMware Horizon Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationTemplateRoleVMware Horizon AdministrationJob TitleView Horizon Career Level10Entity:IO Shared ServicesKey ResponsibilitiesIn-depth knowledge on all Horizon Infrastructure server components like the connection, composer, security/ UAG, App volume manager, DEM, JMP. Cloud POD Architecture.Managing and provisioning virtual desktops like instant clones, instant clones, full clonesCreating desktop pools both dedicated and floating and configuring policies for the VDIs, hands-on experience in troubleshooting issues related to Windows 10/ Windows 11.In-depth knowledge on packaging applications using the app volume manager and Thin-App console.Work as a team player and collaboratively work with multiple teams.Upgrading the Horizon infra to the next best version. Client handling communication, managing team, providing KT both technical and Process related to the new joiners.Managing Citrix Xen-App and Xen-Desktop management.Understanding and hands-on experience of configuring Citrix policies.Basic knowledge of Azure Cloud administration and good to know Azure AVD functionality.Experience on working in incidents, service requests and changes.Experience in creating SOPs and Runbooks Identify RCA for re-occurring issues.Document RCA for P1 and Major incidents, provide technical expertise as per best practices and should come up with automation solutions as per client need. Technical Experience.1.Minimum of 5 years of experience in managing Horizon sites and strong VDI administration skills 2. Hands-on in managing VDI farm, packaging applications and troubleshooting performance-based issues 3. Providing effective inputs to enhance user experience and configuring optimization policies for the environment 4. Deep knowledge on GPOs specific to the Horizon infrastructure, DEM/ View Persona policies and managing the Composer server database, back up of the view components 5. Hands-on experience in working on the View Horizon Console, DEM, and App volume manager console 6. Certificate management and good understanding on VMware vSphere concepts like Snapshot management, HA, DRS, resource pools, template and clone management.7 Should be able to understand architectural set up of an environment and the flow of the user session to connect to the VDI and also RDSH sessions and applications.8. Good to have PowerShell scripting skills. Professional Attributes.1.Should be able to work in 24/7 Rota 2. Should have a minimum experience of 36 months 3. Should have good communication skills 4. Should be ready to acquire new skills 5. Should be flexible during OOH. Educational QualificationGraduate Qualification 15 years full time education
Posted 2 months ago
8.0 - 13.0 years
25 - 30 Lacs
Bengaluru
Work from Office
DM Anand Dharmadhikari ECMS ID 523448 Number of Openings 2 Duration of contract 6 Months No of years experience 8+ years Detailed job description - Skill Set: SCCM Senior Consultant Mandatory Skills* Must have 7+ years relevant experience in SCCM Understanding customer requirements for SCCM, current SCCM architecture, configured functionalities, Patch management and software distribution process Problem Solving & Troubleshooting: Configuration of SCCM components and client settings. Operating System Deployment using SCCM. Deployment of software and software update management using SCCM. compliance reporting and establish enhanced process for Software/OS updates and patches Provide support to post-migration issues Weekly migration status reports generation Ability to work in team in diverse/ multiple stakeholder environment Good Analytical skills Experience and desire to work in a Global delivery environment Good to Have Skills Creating Design / Architect / migration strategy / plan for SCCM (2012 / current branch latest version) implementation knowledge of mobile management solution/ application & OS deployment solution Image (Operating System) Creation. Application compatibility testing, Application packaging, to create applications to support latest operating systems (windows 10). Vendor Billing range: 8000 INR / Day WFH/ Hybrid WFO/ WFO: As per company policy / protocol Work location: Pune Location Only Start date: Immediate Client Interview / F2F Applicable Applicable Background check process to be followed: As per company standard After onboarding or Before onboarding ? Post on-boarding As per company standard
Posted 2 months ago
6.0 - 10.0 years
10 - 11 Lacs
Bengaluru
Work from Office
Job Title: Java Full Stack Developer - Azure Experience Level: 6-10 Years Job Summary: We are looking for a highly capable and motivated Full Stack Developer with strong expertise in Java (Spring Boot) , React. js , Angular , and solid hands-on experience with Microsoft Azure cloud services. The role involves end-to-end application development frontend to backend and deploying scalable, secure, and resilient applications on Azure. Key Responsibilities: Develop scalable, full-stack web applications using Java (Spring Boot) on the backend and React. js/Angular on the frontend. Create and consume RESTful APIs and integrate them with modern frontend UIs. Build responsive and dynamic user interfaces using React and Angular , as per project needs. Deploy and manage applications on Microsoft Azure using services like App Services, Azure SQL, Azure Functions, Azure Storage , etc. Containerize applications using Docker , and deploy them using Azure Kubernetes Service (AKS) . Automate infrastructure provisioning using ARM templates or Bicep , and implement CI/CD pipelines with Azure DevOps . Ensure security best practices across applications using OAuth 2. 0, JWT , and Azure Identity services. Collaborate with cross-functional teams in Agile/Scrum methodologies. Participate in code reviews, unit testing, and troubleshooting in a cloud-native environment. Required Skills: Backend Development: Strong experience with Java 8+ , Spring Boot , Spring MVC , RESTful services ORM tools: JPA/Hibernate Experience with SQL and Azure SQL Database Frontend Development: Hands-on experience with React. js and Angular 8+ Proficient in JavaScript , TypeScript , HTML5 , CSS3 , and responsive design Familiarity with Redux , RxJS , or similar state management libraries Cloud & DevOps (Azure): Deep understanding of Microsoft Azure ecosystem: App Services, Azure Functions, Azure SQL, Azure Blob Storage Azure Kubernetes Service (AKS) and Container Registry (ACR) Azure Key Vault, Azure Monitor, Application Insights CI/CD with Azure DevOps , GitHub Actions , or Jenkins Docker-based application packaging and deployment Preferred Skills: Experience with micro-services architecture NoSQL databases such as Cosmos DB or MongoDB Basic scripting knowledge (PowerShell or Bash) Exposure to event-driven patterns using Azure Event Hub or Service Bus
Posted 2 months ago
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