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3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience3-5 Years.
Posted 1 month ago
7.0 - 11.0 years
35 - 50 Lacs
Chennai
Work from Office
Primary Skills – Application packaging and Deployment (Windows) Secondary Skills – SCCM & Intune administration. Location : Chennai Job Description : • Knowledge and minimum 6+ years’ experience in End user computing domain and technologies including Application packaging, Application virtualization, SCCM administration. • 1+ years of experience in the design, architecture, and management using MECM or SCCM and Intune in Windows 10 deployments. • To develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. • To maintain effective local documentation including standard operating procedures, best practices, and methodologies for application packaging and OS deployment. • Extensive experience in Application repackaging MSI / MST using Admin Studio – install shield , Orca, Procmon, Regmon, Orca ,Picture Taker, Install Rite etc. • Knowledge in Package advanced deployment properties like Dependencies, Supersedence, Task Sequence etc. • Knowledge in writing PowerShell scripts, VBScripts, Batch File Scripts, Creating Custom Actions etc., • Deployment of Applications and Software Updates, creating and deploying applications with user device affinity, perform monthly patching • Deploy Client Management agents, manage clients using Group Policy, WSUS, logon scripts, Client Push, Troubleshoot SCCM client health • Candidates should be flexible to work in shifts and proper communication skills required for interacting with Customer etc.
Posted 1 month ago
7.0 - 8.0 years
35 - 50 Lacs
Chennai
Work from Office
Primary Skills – Application packaging and Deployment (Windows) Secondary Skills – SCCM & Intune administration. Location : Chennai Job Description : • Knowledge and minimum 6+ years’ experience in End user computing domain and technologies including Application packaging, Application virtualization, SCCM administration. • 1+ years of experience in the design, architecture, and management using MECM or SCCM and Intune in Windows 10 deployments. • To develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. • To maintain effective local documentation including standard operating procedures, best practices, and methodologies for application packaging and OS deployment. • Extensive experience in Application repackaging MSI / MST using Admin Studio – install shield , Orca, Procmon, Regmon, Orca ,Picture Taker, Install Rite etc. • Knowledge in Package advanced deployment properties like Dependencies, Supersedence, Task Sequence etc. • Knowledge in writing PowerShell scripts, VBScripts, Batch File Scripts, Creating Custom Actions etc., • Deployment of Applications and Software Updates, creating and deploying applications with user device affinity, perform monthly patching • Deploy Client Management agents, manage clients using Group Policy, WSUS, logon scripts, Client Push, Troubleshoot SCCM client health • Candidates should be flexible to work in shifts and proper communication skills required for interacting with Customer etc.
Posted 1 month ago
7.0 - 12.0 years
16 - 18 Lacs
Bengaluru
Work from Office
Required Skills Technology | Mobile Device Management (MDM) Tools | Microsoft Intune Technology | Mobile Device Management (MDM) Tools | Good Technology Secure EMM Suite Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Modern Desktop Administrator Associate (MD-100 and MD 1) Mobility Subject Matter Expert s primary responsibility is to provide support to an organization s mobility (MDM/MAM) infrastructure to help them meet their business goals on the go. This is done by performing the regular BAU activities on cloud mobility infrastructures like Microsoft Intune or SAAS/ On-premises mobility infrastructures like Ivanti MobileIron or equivalent platforms, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also spills over to the bigger Application support including custom application packaging and publishing 1. Manage, Proactive monitoring, Administer, Troubleshoot, and provide L1/L2 support for mobility infrastructure 2. Plan and execute upgrades, projects defined by customers 3. Create, design, manage Microsoft Endpoint Manager (Intune) standalone/Hybrid supporting large user base 4. Manage AAD, Autopilot, Conditional Access, Configuration Profiles and Compliance policies. 5. Knowledge of Mobile Operating Systems (iOS, Android), seamless onboarding technologies (DEP/ZeroTouch), Android for Work/Work Profile, iOS Device Management (Legacy, Supervised and User Enrolment) 6. Create and manage Device enrolment Policies (Android, Apple, Windows Autopilot). 7. Create, manage, and modify iOS, Android, and Windows application signing, provisioning and deployment. Technical Skills 1. Mobility - Complete hands-on experience in implementing and managing On-premises/cloud mobility MDM and MAM solutions; Intune, MobileIron or equivalent platforms. - Hands-on with Autopilot, Enrolment, configuration policies, Conditional access, Compliance and Security. - Strong understanding of the Microsoft 365 suite on mobile devices. - Provide Technical solutions and solve complex business problems with minimum downtime. 2. Application packaging and publishing - Manage the deployment process of mobile applications to app stores, including testing, release, and updates, Scripting, App packaging and publishing
Posted 1 month ago
7.0 - 12.0 years
16 - 18 Lacs
Bengaluru
Work from Office
Required Skills Technology | Mobile Device Management (MDM) Tools | Microsoft Intune Technology | Mobile Device Management (MDM) Tools | Good Technology Secure EMM Suite Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Modern Desktop Administrator Associate (MD-100 and MD 1) Mobility Subject Matter Expert s primary responsibility is to provide support to an organization s mobility (MDM/MAM) infrastructure to help them meet their business goals on the go. This is done by performing the regular BAU activities on cloud mobility infrastructures like Microsoft Intune or SAAS/ On-premises mobility infrastructures like VMware Workspace one UEM (AirWatch) or equivalent platforms, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also spills over to the bigger Application support including custom application packaging and publishing 1. Manage, Proactive monitoring, Administer, Troubleshoot, and provide L1/L2 support for mobility infrastructure 3. Create, design, manage Microsoft Endpoint Manager standalone/Hybrid supporting large user base 4. Manage AAD, Autopilot, Conditional Access, Configuration Profiles and Compliance policies. 5. Knowledge of Mobile Operating Systems (iOS, Android), seamless onboarding technologies (DEP/ZeroTouch), Android for Work/Work Profile, iOS Device Management (Legacy, Supervised and User Enrolment) 6. Create and manage Device enrolment Policies and applications (Android, Apple, Windows Autopilot). Technical Skills 1. Mobility - Complete hands-on experience in implementing and managing On-premises/cloud mobility MDM and MAM solutions; Intune. - Hands-on with Autopilot, Enrolment, configuration policies, Conditional access, Compliance and Security. - In-depth understanding and troubleshooting of iOS, Windows and Android platform and applications - Provide Technical solutions and solve complex business problems with minimum downtime. - Implementing, configuring and testing AirWatch mobile device management solution prior to production deployment. 2. Application packaging and publishing - In-depth knowledge and manage the deployment process of mobile applications to app stores, including testing, release, and updates.
Posted 1 month ago
8.0 - 11.0 years
14 - 18 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
C2H- Client- Service-based IT MNC, Payroll- KAnandCorp(Keya Anand Solutions)** Long term contract** Interested candidate who can join within 30 days(no bench candidates) can reach out to piyush.mishra@kanandcorp.com Detailed JD (Roles and Responsibilities) Strong knowledge and experience on SCCM and Intune package creation using InstallShield. And good experience package troubleshooting. Good experience in PowerShell scripting for automating of manual tasks and packages. Good experience in troubleshooting of issues in Intune client and server components. Good knowledge in windows client OS. Ability to understand problem statements and convert them to solutions. Ability to standardize process and regularly review them. Extensive troubleshooting experience on Software Distribution and diagnose client issues. Experience in troubleshooting Windows 10/11 OS and SCCM/MDM agents Mandatory skills : Installshield, Intune package conversion, Powershell script, Package deployment using SCCM and Intune and Extensive troubleshooting experience.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
Skill Creative Pitching, Communication, Ethics Passive, Candidate Development, Application Packaging, Survivability Image Masking . Minimum Qualification BSc / MBA Working Language Tamil, English, Hindi. Job Description We are going to hire this Technically experienced candidate to sell and promote our food products in the market and also, he can conduct trial at Food customers places where they need technical support. So, we have to hire Techno Commercial for this Food Color division.
Posted 1 month ago
5.0 - 7.0 years
8 - 13 Lacs
Pune, Mumbai (All Areas)
Work from Office
Location - 1st Preference as per JD is Pune and 2nd is Mumbai. Role:- End User Computing Engineer Intune (Cloud team Enterprise Technology) Exp:- 5 to 7 Years Location:- Pune (Viman Nagar) Mode Of Interview:- Virtual Mandatory Skills:- Proven experience with Microsoft Intune (Endpoint Manager), including configuration profiles, compliance policies, and app deployment. Strong knowledge of Windows 10/11 management and application packaging (MSI, Win32, MSIX). Experience with PowerShell scripting for automation and reporting. Familiarity with Azure AD, Conditional Access, and Autopilot provisioning. Excellent troubleshooting and analytical skills. Strong communication and documentation abilities.
Posted 1 month ago
6.0 - 9.0 years
0 - 1 Lacs
Chennai
Work from Office
Primary Skills : Application packaging and Deployment (Windows) Secondary Skills : SCCM & Intune administration. Location : Chennai Shift Timing : 24 /7 Rotational Job Description : • Knowledge and minimum 6+ years experience in End user computing domain and technologies including Application packaging, Application virtualization, SCCM administration. • 1+ years of experience in the design, architecture, and management using MECM or SCCM and Intune in Windows 10 deployments. • To develop, test and maintain software packages for distribution to user desktops, troubleshooting and resolving issues as they arise. • To maintain effective local documentation including standard operating procedures, best practices, and methodologies for application packaging and OS deployment. • Extensive experience in Application repackaging MSI / MST using Admin Studio install shield , Orca, Procmon, Regmon, Orca ,Picture Taker, Install Rite etc. • Knowledge in Package advanced deployment properties like Dependencies, Supersedence, Task Sequence etc. • Knowledge in writing PowerShell scripts, VBScripts, Batch File Scripts, Creating Custom Actions etc., • Deployment of Applications and Software Updates, creating and deploying applications with user device affinity, perform monthly patching • Deploy Client Management agents, manage clients using Group Policy, WSUS, logon scripts, Client Push, Troubleshoot SCCM client health • Candidates should be flexible to work in shifts and proper communication skills required for interacting with Customer etc.
Posted 1 month ago
2.0 - 5.0 years
4 - 9 Lacs
Hyderabad
Work from Office
The Workplace L2 administrator is part of the SAB IT Operations organization, reporting to ISC Infra Lead Tower in India and functionaly reporting to the SAB IT IT Operations manager in Belgium. We are seeking an IT Workplace L2 engineer responsible for maintaining and supporting our workstations fleet for SAB and its subsidiaries. The ideal candidate will handle system patching, BitLocker activation follow-ups, GPO installation and provide IT services following defined procedures. He/she participates in the proper functioning of SAB Workstations by guaranteeing the cyber compliance, packages deployment and maintenance of the various workstations with a view to quality, productivity and security. Role & responsibilities As part of its activity, the IT Workplace L2 engineer oversees cyber ops, which includes ensuring that all Nexthink KPIs related to workstations are compliant with Group objectives. Amongst others, • Patching Windows 10 & 11 machines following internal patching schedule and procedures. • BitLocker compliance follow-up: identify unencrypted PCs, contact users, guide them through activation, and verify encryption status and cipher mode. The IT Workplace L2 engineer is also in charge of level 2 activities based on tasks assigned by the SAB Infra team, • Support software installations through SCCM or via manual/local sources where applicable. • GPO maintenance, harmonization and clean-up • Deliver Level 2 IT support based on defined procedures • Provide network share access to users following a predefined process. • Document activities in the ITSM tool (ServiceNow). • Escalate complex issues to L3 teams as needed.
Posted 1 month ago
3.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Position Summary Resource is responsible for assisting MetLife by Version Management and code deployment (IBM UCD) to all environments. Build Tools Staff in the support of Application Development Teams. In this position resource will be supporting MetLife applications in an operational role performing on boarding applica tion s, troubleshooting build issues, and supporting the version management tool stack. Automate any of the manual build process using CI/CD pipeline . Job Responsibilities Design and implement deployment scripts in IBM UCD for various artifacts such as WAR, EAR, ZIP, JAR, etc. Handle mobile application deployments for Android and iOS platforms Provide Level 2 support for issues related to deployment automation and scripts in UCD Perform the installation of Azure DevOps agents on environment servers using Chef cookbooks Develop Continuous Integration (CI) and Continuous Deployment (CD) pipelines for various applications using Azure DevOps. Perform troubleshooting problems with the CI tool stack Assist in the on-boarding of Application Development Teams into CI/CD mechanism Handle Tanium deployments Collaborate with Software Development teams to troubleshoot issues Learn new technologies based on demand. Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelors degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience in d esigning and implementation of deployment scripts in IBM UCD Handle deployments for all environments and troubleshoot the issues Experience in mobile application deployments for Android and iOS platforms Installation of Azure DevOps agents on environment servers using Chef cookbooks Application Deployment (UCD/Tanium) Application Packaging (UCD) Troubleshooting Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Version control (GIT) Communication Experience in creating change tickets and working on tasks in Service Now
Posted 1 month ago
4.0 - 9.0 years
27 - 42 Lacs
Nagpur
Work from Office
Senior Software Packager - This role performs system integrations across Company desktop, on and off-prem cloud server, and AVD technology platforms. The resource will participate in the development of packaging solutions for desktop and server platforms as well as conversion of legacy applications and nutilities through the use of Numecent, MSIX, PSApp Deploy, Ansible, and containerization. The Senior Software Packager will contribute to the design of modern packaging; conduct planning, requirements analysis, pre and postimplementation support, and maintenance. The resource will work on basic to complex applications, develop and execute test plans prior to software deployment and maintain documentation of all customizations and changes made during the packaging process. Responsibilities: The Senior Software Packager will assume a technical lead role and will participate in project assessment, software packaging and delivery tools, custom scripting, pilot testing, user acceptance and communication, and remediation activities associated with large scale software deployments. The Senior Software Packager will help solve complex technical issues and develop customized solutions in deploying software applications to a diverse workstation/server environment. The Senior Software Packager will work in a test, configuration management, and release management environment, interfacing with various process owners. The Senior Software Packager will participate or execute compliance activities adhering to Company standards and policies. Serve in a lead role in meetings relating to specific technical projects or tasks. Lead or support IT initiatives and gathers technical requirements as needed. Must be able to lead the technical discussions with Company resources independently. Reporting on findings, recommendations, escalation to IT team lead for decisions. The Senior Software Packager will need the ability to write technical documentation in the form of design, test plans, installation plans, and incident reviews. Interfaces with other release team members to ensure all technical aspects of the deployment have been accounted for to minimize risk to IT infrastructure. Coordinate with third-party vendors and participate in all required team meetings. Requirements: 7+ years of software packaging, application development and deployment within a physical and virtual environment, preferably for a large enterprise organization, or experience as agreed with Company. Experienced in integrating of the application packaging and delivery solution with the user self-service portal, automation tools, enterprise software deployment tools, software licensing tools, data export compliance, remote AVD, and remote hosted applications. Strong technical skills and hands-on expertise .NET, .BAT, .VBS, WSE, .MSI, .MST, .MSP, SQL Server, APPV, MSIX, Numecent and similar scripting and database tools. Experience with automation scripts, orchestration, and automation processes and products. Deep understanding of implementing and supporting application virtualization, streaming, layering and paging technologies on AVD environments, desktop, servers on-prem and in the cloud, and mobile devices. Provides engineering, deployment, and transition to a broad range of current and future Microsoft applications and technologies or similar third-party tools that integrate Microsoft products (e.g. Intune and Ansible). Expert in application packaging and deploying through Intune Manage.
Posted 1 month ago
3.0 - 5.0 years
20 - 27 Lacs
Pune
Hybrid
Application (workstations & mobile)- Deployment &Configuration, Management & Support, Collaboration & Coordination, Security & Compliance, Policy Development & Documentation, Training & Awareness, Continuous Improvement. Required Candidate profile Experience with Microsoft Intune (UEM). Application packaging, updates, and lifecycle management. Knowledge of security and compliance Strong troubleshooting & technical support capabilities.
Posted 1 month ago
3.0 - 8.0 years
6 - 10 Lacs
Chennai
Hybrid
We have Multiple opening for Application Packaging - Chennai -- 3+ - long-term C2H if interested please share resume at archana@radiansys.com Secondary Skill Windows, MECM, Intune Primary Knowledge: - Hands-on experience in Creation of MSI, MSIX, Intunewin packages using Flexera Admin Studio/ Install-shield, Microsoft Tools like Win32 Content Prep & MSIX Packaging tool Experience in creating Connection groups and Runvirtual keys Basic to Intermediate know-how and experience towards Scripting VB script / PowerShell scripting Knowledge of Operating Systems – Win 10, Win11 Experience with SCCM (Microsoft Endpoint Configuration Manager) Thanks & Regards, Archana Sharma I US IT Recruiter I Radiansys INC Email: Archana@radiansys.com Role & responsibilities Preferred candidate profile
Posted 1 month ago
3.0 - 5.0 years
6 - 10 Lacs
Pune
Work from Office
Syensqo is all about chemistry. We re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet s beauty for the generations to come. Job Summary: The Application Management Specialist (Workstations and Mobility) will be responsible for the deployment, configuration, management, and support of applications across workstation and mobile devices within the organization. This role involves working closely with the Unified Endpoint Manager and other UEM specialists to ensure a cohesive approach to endpoint and application management. Key Responsibilities: Application Deployment and Configuration: Develop and implement standardized processes for the deployment and configuration of applications on workstation and mobile devices. Ensure that all applications are configured according to company policies and industry best practices. Manage application packaging, distribution, and updates for both workstations and mobile devices. Application Management and Support: Monitor and maintain the health and performance of applications on workstation and mobile devices. Provide technical support and troubleshooting for application-related issues on both platforms. Manage application inventory and lifecycle, including procurement, deployment, maintenance, and decommissioning. Collaboration and Coordination: Work in conjunction with other UEM specialists (e.g., Policy and compliance officer or Endpoint security Specialist) to ensure a unified approach to endpoint and application management. Collaborate with IT, cybersecurity, and other relevant teams to ensure application security and compliance. Participate in cross-functional projects to enhance overall endpoint and application management. Security and Compliance: Implement and manage security measures for applications, including application whitelisting, patch management, and access controls. Ensure compliance with regulatory requirements and internal security policies. Conduct regular security assessments and vulnerability scans on applications for both workstations and mobile devices. Policy Development and Documentation: Develop and maintain policies and procedures related to application management for workstations and mobile devices. Document application configurations, processes, and support procedures. Ensure that all documentation is up-to-date and accessible to relevant stakeholders. Training and Awareness: Develop and deliver training programs to educate employees on application best practices and security measures for workstations and mobile devices. Promote a culture of security awareness within the organization. Continuous Improvement: Stay updated on emerging technologies, trends, and best practices related to application management for workstations and mobile devices. Recommend and implement improvements to enhance application management processes and tools. Qualifications: Bachelor s degree in Information Technology, Computer Science, or a related field. Minimum of 3-5 years of experience in application management or a related role. Strong understanding of application deployment, configuration, and management tools and technologies for both workstations and mobile devices. Knowledge of regulatory requirements and industry standards related to application security and compliance. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Microsoft Intune Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+, ITIL) are a plus. About us Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity. At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply. # Job ID 32370 Regular Pune, India View in Google Maps Apply to this job
Posted 1 month ago
4.0 - 13.0 years
0 - 20 Lacs
Noida, Chennai, Bengaluru
Work from Office
Roles and Responsibilities : Design, develop, test, and deploy software applications using various tools such as InstallShield and SCCM. Collaborate with cross-functional teams to identify requirements and deliver high-quality solutions on time. Troubleshoot issues related to application deployment, configuration, and performance optimization. Develop technical documentation for internal use by the development team. Job Requirements : 4-13 years of experience in IT Services & Consulting industry. Proficiency in Application Packaging (APX) using InstallShield or similar tools. Strong understanding of System Center Configuration Manager (SCCM) for managing software deployments.
Posted 1 month ago
10.0 - 15.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Job Responsibilities Develop and implement DevOps strategies aligned with business goals. Lead, mentor, and manage DevOps and software engineering teams to foster a collaborative culture. Oversee CI/CD pipeline design, automation, testing and maintenance, with a strong focus on Jenkins. Monitor system performance, troubleshoot issues, and implement preventive solutions. Promote continuous improvement and adoption of DevOps best practices across teams Skillset Requirements Minimum of 10+ years of software development experience with 5+ years of experience in leading a team of 5-8 team members. Experience in automating application development, release, and deployment cycles is mandatory. Proven experience as a full stack software engineer and in a DevOps leadership role. Deep understanding of Jenkins for CI/CD, including pipeline scripting, job orchestration. Experience in Shell Scripting for automation tasks is mandatory. Experience with Maven and Ant Script for build automation is good to have. Knowledge in scripting skills like Python, Bash, Groovy is good to have. Knowledge of InstallShield or other installer software for application packaging is good to have. Preferred to Project management certification Experience in RDBMS is good to have. Excellent communication, collaboration, and leadership abilities. Educational Requirements UG: B. Tech / B.E. - Any Specialization, Computers Science PG: MS/M.Sc. (Science) - Any Specialization, Computers, MTech - Any Specialization, Computers, Electronics/Telecommunication, MCA - Computers, Other.
Posted 1 month ago
3.0 - 8.0 years
6 - 16 Lacs
Bengaluru
Hybrid
Role & responsibilities Provide L1/L2 support for end-user computing issues across devices, applications, and networks. Maintain and troubleshoot Windows OS, device drivers, printers, scanners, and local file services. Administer Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive). Handle incidents, service requests, and change implementation via ITSM platforms. Support Active Directory operations and GPO enforcement for endpoint control. Perform patching and OS updates through Microsoft Intune and monitor device compliance. Assist with AVD access issues, RDS sessions, and device remoting tools. Maintain endpoint antivirus and encryption policies as per compliance requirements. Ensure proper documentation, SOPs, and update knowledge base articles. Certification: Microsoft 365 Fundamentals (MS-900) or MD-100 certification preferred. Good understanding of ITIL processes (Incident, Request, Change). Strong troubleshooting skills for endpoint devices and Windows OS. Tools: Device Mgmt: Microsoft Intune, SolarWinds User & Access: Active Directory, GPOs, AVD Collaboration: Microsoft 365 Suite (Outlook, Teams, SharePoint) Support & Ticketing: ServiceNow or similar ITSM platform Security: Microsoft Defender for Endpoint, BitLocker Monitoring: Meraki Dashboard, Windows Event Logs
Posted 1 month ago
5.0 - 10.0 years
6 - 7 Lacs
Navi Mumbai
Work from Office
Title Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team. Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Responsibilities As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude. Designing and implementing mobile device management (MDM) policies and procedures Configuring and deploying mobile applications using Intune Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance. Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening) Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python Demonstrated aptitude around task automation and process documentation. Creating, and maintaining policies and training for end users and other IT teams Advanced OS and Microsoft management experience Experience working directly with hardware manufacturers and software publishers to resolve problems. Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired. Working knowledge of asset management tools, processes, and procedures Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus Provide off-hours support (24 x 7) as required Qualifications Bachelor's degree in Information Systems or a related field; Proficient in enterprise desktop management; Solid experience in Microsoft Intune; Solid experience in scripting; Desire to learn and grow, with a solid foundation of experience; Aptitude to manage many different projects, applications, and priorities effectively and simultaneously; Ability to communicate effectively with peers, end users, as well as all levels of management; and Demonstration of strong communication, decision making, self management, and teamwork capabilities. People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What to Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.
Posted 1 month ago
2.0 - 7.0 years
11 - 15 Lacs
Bengaluru
Work from Office
AECOM is seeking a Designer - Civil 3D to be based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 2+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team.
Posted 1 month ago
2.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
AECOM is seeking a Designer - Civil 3D to be based inBengaluru, KA, India. Candidates will be responsible for the following activities: Civil 3D and CAD Specialist with 2+ yearsof experience in the Water utilitiesfield. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements. Candidate must have working experience in Civil 3D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team.
Posted 1 month ago
3.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Key Skills & Technologies: Strong and hands-on knowledge of scripting Packaging experience and in-depth knowledge of Flexera Admin Studio software in repackaging Legacy setups and customizing 3rd party Vendor MSIs. Strong knowledge of PowerShell Scripting is mandatory. Knowledge of the Windows Operating System. Knowledge of the SCCM Deployment Tool is an added advantage. Develop tools and scripts for the automation of existing manual processes. Good knowledge of the Windows registry, file and folder security, and local/domain user security. Troubleshooting and resolving complex and escalated Application issues using tools such as Process Monitor, Process Explorer, and Dependency Walker . Strong programming & debugging experience. Strong troubleshooting, analytical, problem-solving, and conceptual skills. Strong customer focus and understanding of client expectations. Good communication skills and team player, ability to co-ordinate well within local/global teams within the same function as well as cross-functional teams. Please contact me at smruthi.suresh@deliverycentric.com for additional details.
Posted 1 month ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Application Packaging - Windows. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Application Packaging - Windows. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? _x000D_ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? _x000D_ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? _x000D_ ? _x000D_ Mandatory Skills: Application Packaging - Windows_x000D_. Experience3-5 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
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