222 Application Packaging Jobs - Page 3

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Application Packaging - Linux. Experience: 3-5 Years.

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Application Packaging - Windows. Experience: 5-8 Years.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Tools: Flexera admin studio, PSADT (Power shell deployment tool kit),App- V , Advanced installer tools deep & Through knowledge. Re-packaging legacy setup applications using InstallShield. Created .MSI applications (Windows Installer setups), MST (Transforms) using InstallShield. Creating Custom Actions in MSI packages using VB Scripts and Batch scripts & deep Knowledge on custom and standard actions. Good Knowledge in Orca, MSI & Windows Installer Technology and ServiceNow. Detailed knowledge of Windows Registry. Working on PSADT to deliver the package/application. Application Deployment Client health Management Knowledge of how to interpret SCCM/MEM log files. Run the monthly deployment reports. App integration and deployment using SCCM and Intune deployment tools. Driver packages creation using PSADT Tools. Application Deployment Client health Management Knowledge of how to interpret SCCM/MECM log files. Run the monthly deployment reports. Application Rationalization etc. Mandatory Skills: Application Packaging - Windows. Experience: 3-5 Years.

As a Senior Engineer in the Utility Mechanical Maintenance department, you will be responsible for ensuring the smooth operation and maintenance of all mechanical utilities in the organization. You will be expected to have a deep understanding of regulatory acts/laws, functional knowhow-process, compliance & safety, preventive maintenance, mechanical maintenance, utility maintenance, and proficiency in SAP and other IT systems.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Application Packaging - Windows.Experience3-5 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Application Packaging - Windows.

We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. r1rcm.com Facebook

Required Skills and Experience: InstallShield: Extensive experience with InstallShield, including creating installers, working with MSI tables, and using custom actions. Windows Installer (MSI): Deep understanding of MSI technology, including merge modules and related concepts. Scripting: Proficiency in scripting languages like PowerShell, VBScript, or C++. Application Deployment: Experience with deployment tools like SCCM or Intune is often required. Troubleshooting: Strong troubleshooting skills to resolve packaging and deployment issues. Operating Systems: Familiarity with Windows operating systems, including Windows 10/11, and related technologies like Group Policy and Intune.

Required Skills Technology | Mobile Device Management (MDM) Tools | Microsoft Intune Technology | Mobile Device Management (MDM) Tools | Good Technology Secure EMM Suite Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Modern Desktop Administrator Associate (MD-100 and MD 1) Mobility Subject Matter Expert s primary responsibility is to provide support to an organization s mobility (MDM/MAM) infrastructure to help them meet their business goals on the go. This is done by performing the regular BAU activities on cloud mobility infrastructures like Microsoft Intune or SAAS/ On-premises mobility infrastructures like VMware Workspace one UEM (AirWatch) or equivalent platforms, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also spills over to the bigger Application support including custom application packaging and publishing 1. Manage, Proactive monitoring, Administer, Troubleshoot, and provide L1/L2 support for mobility infrastructure 3. Create, design, manage Microsoft Endpoint Manager standalone/Hybrid supporting large user base 4. Manage AAD, Autopilot, Conditional Access, Configuration Profiles and Compliance policies. 5. Knowledge of Mobile Operating Systems (iOS, Android), seamless onboarding technologies (DEP/ZeroTouch), Android for Work/Work Profile, iOS Device Management (Legacy, Supervised and User Enrolment) 6. Create and manage Device enrolment Policies and applications (Android, Apple, Windows Autopilot). Technical Skills 1. Mobility - Complete hands-on experience in implementing and managing On-premises/cloud mobility MDM and MAM solutions; Intune. - Hands-on with Autopilot, Enrolment, configuration policies, Conditional access, Compliance and Security. - In-depth understanding and troubleshooting of iOS, Windows and Android platform and applications - Provide Technical solutions and solve complex business problems with minimum downtime. - Implementing, configuring and testing AirWatch mobile device management solution prior to production deployment. 2. Application packaging and publishing - In-depth knowledge and manage the deployment process of mobile applications to app stores, including testing, release, and updates.

Required Skills Technology | Mobile Device Management (MDM) Tools | Microsoft Intune Technology | Mobile Device Management (MDM) Tools | Good Technology Secure EMM Suite Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Microsoft Certification | Modern Desktop Administrator Associate (MD-100 and MD 1) Mobility Subject Matter Expert s primary responsibility is to provide support to an organization s mobility (MDM/MAM) infrastructure to help them meet their business goals on the go. This is done by performing the regular BAU activities on cloud mobility infrastructures like Microsoft Intune or SAAS/ On-premises mobility infrastructures like Ivanti MobileIron or equivalent platforms, periodic maintenance, installing patches, and supporting L1/L2 teams. This role also spills over to the bigger Application support including custom application packaging and publishing 1. Manage, Proactive monitoring, Administer, Troubleshoot, and provide L1/L2 support for mobility infrastructure 2. Plan and execute upgrades, projects defined by customers 3. Create, design, manage Microsoft Endpoint Manager (Intune) standalone/Hybrid supporting large user base 4. Manage AAD, Autopilot, Conditional Access, Configuration Profiles and Compliance policies. 5. Knowledge of Mobile Operating Systems (iOS, Android), seamless onboarding technologies (DEP/ZeroTouch), Android for Work/Work Profile, iOS Device Management (Legacy, Supervised and User Enrolment) 6. Create and manage Device enrolment Policies (Android, Apple, Windows Autopilot). 7. Create, manage, and modify iOS, Android, and Windows application signing, provisioning and deployment. Technical Skills 1. Mobility - Complete hands-on experience in implementing and managing On-premises/cloud mobility MDM and MAM solutions; Intune, MobileIron or equivalent platforms. - Hands-on with Autopilot, Enrolment, configuration policies, Conditional access, Compliance and Security. - Strong understanding of the Microsoft 365 suite on mobile devices. - Provide Technical solutions and solve complex business problems with minimum downtime. 2. Application packaging and publishing - Manage the deployment process of mobile applications to app stores, including testing, release, and updates, Scripting, App packaging and publishing

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction End Points Application Packaging 68355 Create and/or modify scripts & script wrappers, for application installs Expertise in packaging, repackaging and automating software installations for a range of Windows desktop software using software packaging technologies Troubleshoot and resolve application and package issues Assist with automated deployments of packaged software Assist with desktop related projects (OS upgrades, deployments, patching, and hardware refreshes) Ability to use scripting languages such as VBScript, PowerShell or batch scripting to automate tasks Provide extensive troubleshooting in the installation and configuration Consult with other business units Ensure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, ) and reference models Produce quality application sequences using Microsoft App-V of varying degrees of complexity to meet business needs Produce quality application packages of varying complexity using MSI packaging to be deployed by ManageEngine Experience in Flexera Tool and ManageEngine Tool is mandatory Experience with Desktop Management Technologies (LANDesk, SCCM, ManageEngine etc). Experience with Application Packaging Technologies (Admin Studio) Strong communication skills both verbally and written 2 4 years of experience in Application packaging Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience3-5 Years.

Qualifications Bachelor's degree in Computer Science, Engineering, or a related field. Proven ability to engineer, test, and deploy complex applications into a cloud environment. Strong knowledge of integrating MS Office, Google Chrome, Adobe Acrobat, Accessibility tools, etc. into various physical and virtual platforms. Ability to work independently and as part of a team. Proven experience in developing and implementing automation solutions and hands on experience with AI technologies. Strong programming skills in languages such as Python, Java, or C++. Extensive Experience with Group Policy Object (GPOs) and Microsoft Active Directory (AD), user personalization such DEM. Understanding of Application Virtualization technologies such as Microsoft App-V and Numecent Experience with AI frameworks and tools such as Copilot, TensorFlow, PyTorch, or similar. Knowledge of machine learning algorithms and techniques. Excellent problem-solving skills and the ability to work independently and as part of a team. Experience with cloud platforms such as Azure is a plus. Preferred Qualifications Experience with application engineering, testing, packaging and deployment. Proficiency in Microsoft Azure Cloud, App-V & Numecent application virtualization Expertise in Active Directory, Scripting and Group Policy Objects. Experience with natural language processing (NLP) and computer vision technologies. Familiarity with DevOps practices and GitLab tools for continuous integration and deployment. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Application Packaging - Linux. Experience5-8 Years.

Role Purpose EXPECTATIONS AND TASKS Technical Tasks Build new software packages for Windows platform Refresh existing packages or applications for Microsoft Windows platform. (lite package, essential QA only) Application packaging using install shield. Resolving end-user packaging incidents. Provide technical consultancy and support to team in related area of technology. Support all software packages Submit application requests for software Process Expectations Follow agreed processes and procedures for ticket resolution. Have a pro-active approach to identify, co-ordinate and resolve tickets Be a team player and interact/help team members/cross functional teams to achieve faster issue resolution Follow/improve SLA resolution timings. Adhere to incident, problem and change management processes. Participate in team meetings as per the agreed governance model. Engage SAP CTW experts, if required as per service catalog RACI. Work to reduce the ticket assignment to Experts group Participate and contribute in continual service initiatives/improvements. Assist operation line manager in meeting program objectives. Contribute to create and update the knowledge articles. Update documents and share them with the operation line manager for review and approval. Keep updated on new technologies and request training if needed. Communicate with identified users appropriately via all approved media. Adhere to shift timings and complete the assigned tasks Hand-off pending issues/tasks to in-coming shift with all details, as per the defined process Act as a backup resource, as/when needed. EDUCATION AND QUALIFICATIONS / S AND COMPETENCIES University degree or equivalent work experience Required: Expert knowledge of a packaging tools set e.g. Flexera, Install aware. Understanding of software distribution tools such as SCCM & Intune. Strong knowledge of SCCM (deployment tool) Strong knowledge of scripting PowerShell (VB scripting) Good knowledge of Windows 10 operating system (file system, registry). Experience in process automation. Basic knowledge of software installation/de-installation. Good knowledge of quality process and should have handled reviews with customer. Good knowledge of technical troubleshooting. Open to work in 16x5 support shifts and provide on-call support during off-business hours Willingness to learn new skills and technologies. Ability to make quick decisions, assume leadership without supervision, able to assume a role of authority as necessary. Ability to think independently and find solutions to complex issues through different sources A keen eye for detail and a result driven approach Effective analysisAbility to listen, analyze and summarize. Ability to work in stressful situations. Conflict management skills is a plus. Customer and team-work oriented. Outstanding communication skills. Excellent English written and oral communication Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience3-5 Years.

Role Purpose Managing windows laptops and Windows 365 cloud PCs through Intune. Very good experience on all types of application deployment for Windows through Intune. Deploying different types of Configuration policies & managing the windows devices. Very good experience on Patching through Intune. Very good experience on Autopilot for Windows and customizations. Powershell scripts. Very good experience on Application packaging, customizations & batch scripts. Mobile devices management through Intune. Deploying policies and managing the mobile devices. Very good knowledge on Apple ABM & autopilot. Strong knowledge on iOS & Android BYOD. Strong troubleshooting experience on Windows and mobile device management through Intune. Apps vulnerability management through Intune. Experience on nexthink. Windows feature upgrades through Intune. Application lifecycle management. Good troubleshooting experience on iOS, iPad OS and Android devices Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: EMM Intune. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Linux. Experience3-5 Years.

AECOM’s Enterprise Capabilities team is looking for an Senior Designer- Civil 3D/12D to join our team in Bengaluru . About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital adoption, Enterprise Capabilities (EC) is AECOM’s primary vehicle for workshare. Operating across geographic boundaries and time-zones, EC partners with regional and Global Business Line project teams to provide technical expertise, accelerate delivery and keep AECOM competitive in the industry. With a team of over 3000 technical professionals located across nine countries and remote technical anchors, EC teams are trusted to deliver high-quality, specialist services that help to fill capability gaps, resourcing needs and technical constraints on projects of all scopes and sizes. Start here. Grow here. Civil 3D,12D and CAD Specialist with 5+ years of experience in the Water utilities field. Works under general supervision. Provides training and technical support to design staff on the Building Information Modelling system, which provides 3D models using project specifications and content. Provide direct project support and production for assigned projects, creating drawings as required in accordance with established standards and content to meet job requirements. Candidate must have working experience in Civil 3D, 12D and AutoCAD tools in Utility projects. Good knowledge in common Data Environment(CDE) such as project-wise, BIM 360, ACC. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute or university. Good communication skills and the ability to work well independently at times. Able to see the “bigger picture” and take a bird's-eye view of projects Confident, able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills. Enthusiastic and Self-motivated. Work well within a multidisciplinary team. Additional Information At AECOM, you will have freedom to grow in a world of opportunity Our Freedom to Grow hybrid working philosophy is the cornerstone of our success as a business – supporting a culture of flexibility, trust and performance at AECOM.

Hi, Wishes from GSN!!! Pleasure connecting with you!!! We been into Corporate Search Services for Identifying & Bringing in Stellar Talented Professionals for our reputed IT / Non-IT clients in India. We have been successfully providing results to various potential needs of our clients for the last 20 years. At present, GSN is hiring Peoplesoft Techno Functional - FSCM professionals for one of our leading MNC client. PFB the details for your better understanding : 1. WORK LOCATION : HYDERABAD 2. Job Role: Techno Functional Lead 3. EXPERIENCE : 6+ yrs 4. CTC Range: Rs. 18 LPA to Rs. 25 LPA 5. Job Nature : C2H 6. Work Type : WFO ****** Looking for SHORT JOINERS ****** Minimum 6+ year of working EXP on PeopleSoft FSCM 9.2 with tools 8.5x is MUST. Functional knowledge: Should be good in General Ledger, Asset Management, Lease Admin . Technical Knowledge: Hands-on EXP in Application Engine Application Designer People code Application Package Component interface BI-Publisher Integration Broker AWE - Approval Workflow Engine Strong knowledge in SQLs EXP in Implementation, Support & Upgrade projects is MUST. ****** Looking for SHORT JOINERS ****** If Interested, CALL or click APPLY for IMMEDIATE response. Best Regards, Ananth | GSN | 9840035825 | Google review : https://g.co/kgs/UAsF9W

Job Description: Essential Job Functions: Background in IT, Computer Science Engineering, Business, or a related discipline or equivalent work experience. Strong troubleshooting, analytical, problem-solving, and conceptual skills. Strong customer focus and understanding of client expectations. Good communication skills and team player, ability to co-ordinate well within local/global teams within same function as well as cross functional teams. 7+ years of Packaging experience in Flexera AdminStudio, Windows Application Virtualization Offerings like Microsoft App-v, Citrix XenApp, Microsoft Intune etc Experience in application compatibility testing and remediation Experience in scripting languages like VB script, batch script, PowerShell Good knowledge of Application Package distribution tools (SCCM 2007/2012, Altiris) Demonstrates ability to organize and coordinate activities associated with all aspects of application packaging requirements, testing, reporting and deployment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Hi All Greeting from Tekskills india pvt ltd Job Description: Application packaging Experience: 3-6 years Location : Bangalore Notice Period : Immediate OMEGA Engineering Coc Job Summary : We are seeking a person who has experience with Application Packaging, deployment or as Application Owner. Summary: Application Management Team in Daimler Truck is responsible for governance and Architecture of Application Package Lifecycle for all Windows Client Applications. We are looking for people who can collaborate with multiple teams and take up responsibilities of Application lifecycle management. The ideal candidate should have: 1. Total experience in range of 3-6 years in Workplace Services. 2. Should have a graduate degree. 3. Experience working in Digital Workplace technologies)- Application Packaging, Application Rollout/Software Distribution using Intune, Application Ownership, Software Updates, Application licensing, Application vendor coordination. 4. Knowledge of Application management via Ivanti. 5. Understanding of M365 family and cloud native platform (Intune, Azure AD ). 6. Knowledge of Application lifecycle followed for Windows 10/Windows 11. 7. Understanding of Application licenses. 8. Good at collaboration and working with cross functional teams. 9. Able to navigate through processes and meet the results working proactively.

About Us: Job Summary : As a key member of our IT/Endpoint team, you will be responsible for end-to-end application packaging, testing, and deployment across SCCM, Microsoft Intune, Citrix, and virtualized environments. You will ensure smooth, secure, and compliant delivery of software to enterprise endpoints while collaborating with cross-functional teams. Key Responsibilities : 1.Package & Deploy Applications: *Use Flexera AdminStudio, InstallShield, PSADT, and App-V Sequencer for packaging MSI, Legacy EXE, Win32, and virtualized apps for deployment via SCCM, Intune, and Citrix. *Manage the full lifecycle of ~120+ applications gathering requirements, extracting sources, packaging, QA/testing, scheduling, deployment, updates, and retirement. 2.Endpoint Migration & Modernization: *Serve as a core contributor on SCCM-to-Intune migration efforts, converting legacy applications to modern Intune Win32 formats and managing co management strategies. 3.Scripting & Automation: *Develop advanced PowerShell and batch scripts (e.g., PSADT), along with MSI custom actions and transforms (MST), to standardize installations and configurations. *Automate packaging and deployment tasks, troubleshooting, and incident remediation (L3). 4. Support & Troubleshooting: *Act as an L3 escalation point diagnose installation failures, dependency conflicts, and policy issues within SCCM/Intune environments using logs and diagnostic tools. 5.Compliance & Documentation: *Maintain packaging best practices and ensure compliance with security standards and endpoint policies. *Produce and update technical documentation including package specifications, deployment plans, runbooks, and CMDB entries. Role Requirements and Qualifications: *6+ years in application packaging & deployment, with significant experience using MSI repackaging tools (AdminStudio, InstallShield), SCCM, Microsoft Intune, App V, Citrix, and VMware/Hyper-V. *PowerShell scripting, batch scripting, and MSI custom actions/transforms. *Application virtualization (App V sequencing + deployment). *Endpoint configuration and patching using SCCM and Windows Update Rings. *Strong troubleshooting skills with logs, registry, ProcMon, Event Viewer. *Bachelor s in Computer Science, Engineering, or equivalent. Additional Skills: *Experience with AD/Group Policy, ActiveSetup. *Familiarity with software lifecycle processes and CMDB systems. Certifications (Preferred): Microsoft Fundamentals (AZ-900, PL-900), ITIL, or related endpoint management qualifications. Why Join Us: *Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors. *Continuous investment in employee growth and professional development with a strong focus on up & re-skilling. *Competitive compensation & benefits, ESOPs and international assignments. *Supportive environment with healthy work-life balance and a focus on employee well-being. *Open culture that values diverse perspectives, encourages transparent communication and rewards contributions. How to Apply: If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.

We are seeking a seasoned and visionary Modern Workplace Services & Microsoft 365 Architect with over 20 years of experience in End-User Computing (EUC), Microsoft 365, and Cloud Services. This strategic leadership role is responsible for defining and driving the technical architecture and roadmap for modern workplace solutions across the enterprise, including collaboration tools, endpoint management, identity, and security frameworks. The ideal candidate will bring deep domain expertise, transformation experience, and the ability to align technology with business outcomes. Key Responsibilities: Modern Workplace Strategy & Architecture: Define and lead the enterprise strategy for Modern Workplace and Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, Intune, and Viva. Own the end-to-end architecture and integration of workplace solutions with existing IT ecosystems. Provide architectural oversight on large-scale transformations, M&A integrations, or hybrid workplace implementations. End User Computing (EUC): Drive the modernization of the EUC landscape including Windows 10/11 lifecycle management, virtual desktop infrastructure (VDI), Autopilot, and application packaging/deployment. Oversee the design and standardization of device management practices leveraging tools like Microsoft Intune, SCCM (MECM), and AutoPilot. Cloud Services & Integration: Ensure seamless integration with Azure Active Directory, Conditional Access, Microsoft Defender, and other security/compliance tools. Collaborate with cloud architects to ensure workplace solutions align with broader Azure/cloud strategies and governance frameworks. Security & Compliance: Architect secure access and identity solutions including Zero Trust, MFA, DLP, and Information Protection. Work with compliance and legal teams to implement data governance, insider risk management, and auditing capabilities. Leadership & Governance: Lead cross-functional technical teams, mentor architects and engineers, and drive stakeholder alignment. Establish governance models for service performance, operational resilience, change management, and user adoption. Required Skills & Qualifications: Education: Bachelor s/Master s Degree in Computer Science, Engineering, or related field. Certifications: Microsoft Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Modern Desktop Administrator Associate, TOGAF (preferred), Azure Architect Expert. Experience: 20+ years of IT experience, with at least 10+ years in architecture roles focused on EUC and Microsoft 365. Technical Expertise: Deep hands-on and architectural experience with: Microsoft 365 Suite (Exchange Online, Teams, SharePoint, OneDrive, Intune) Windows 10/11, Azure AD, Group Policy, Conditional Access Device lifecycle management (Autopilot, SCCM/MECM, VDI) Security and compliance: Microsoft Defender, DLP, Purview Power Platform (Power Apps, Power Automate) - added advantage Experience with large-scale IT transformations and global rollouts. Preferred Attributes: Strong stakeholder engagement and executive communication skills. Proven track record of leading large enterprise programs and multi-vendor environments. Visionary leadership with the ability to anticipate future technology trends and guide organizational change. Hands-on experience working in global organizations with complex IT environments and regulatory landscapes. Location Requirements: Candidate must be based in Bangalore or willing to relocate. Hybrid work model - with on-site leadership presence as needed.

Responsibilities: Develop and maintain web applications using Angular and TypeScript. Create responsive layouts using HTML and CSS. Integrate Angular front-end with .NET-based APIs. Implement and manage state using NgRx in Angular applications. Assist in packaging and deploying Angular projects. Collaborate with UI/UX designers and backend developers to deliver complete solutions. Participate in code reviews, debugging, and optimization tasks. Skills & Qualifications Bachelor s degree in engineering or relevant. Good knowledge of Angular framework and TypeScript. Strong understanding of HTML5, CSS3, and responsive design principles. Basic understanding of JavaScript concepts. Experience or understanding of API integration, especially with .NET APIs. Familiarity with state management in Angular using NgRx. Knowledge of Angular application packaging and deployment. Problem-solving ability and willingness to learn and grow in a team environment.

Overview : We are looking for a highly organized and technically aware Project Coordinator with strong communication and stakeholder management skills to lead coordination across app packaging and deployment projects. Key Responsibilities : Manage application packaging lifecycle and user coordination Handle Change, Incident, and Problem Management Track and monitor packaging requests and update stakeholders Coordinate UAT testing , client sign-offs, and deployment scheduling Collaborate across packaging and deployment teams to meet SLAs Prepare SOPs , document KB articles, and update SharePoint trackers Desired Skills : Familiarity with tools like SNOW , ITSM Working knowledge of APPV Management Console Effective crisis management and issue resolution Behavioral Skills : Team leadership and inter-group coordination Strong verbal and written communication Ability to work under pressure and handle escalations Qualifications : Bachelors degree (B.Tech, BE, BCA, MCA, M.Tech or equivalent) Willingness to support 24/7 shift operations