110 Application Management Jobs - Page 2

Job Summary This position leads the analysis and design of quality technical solutions. He/She is involved in full systems life cycle management (i.e., analyses, technical requirements, design, coding, testing, and implementation of systems and applications software) delivered on time and within budget. This position participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements and ensure compliance. He/She develops and leads AD project plans and integrations and collaborates with teams and supports emerging technologies. This position is responsible for the work of others, resource allocations, and decision-making affecting the success of assigned projects (i.e., results, deadlines, and budget). He/She provides consultation, training, and subject matter expertise for applications development, maintenance, and support. Responsibilities: Manages Information Systems projects. Manages system analysis and design. Manages design and development of applications. Manages creation of application documentation. Guides system integration. Manages applications' maintenance and support. Evaluates and monitors emerging technologies and products. Manages and develops others. Qualifications: Bachelors Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field

Hello Talented Techie! We provide support in Project Services and Transformation, Digital Solutions and Delivery Management. We offer joint operations and digitalization services for Global Business Services and work closely alongside the entire Shared Services organization. We make optimal use of the possibilities of new technologies such as Business Process Management (BPM) and Robotics as enablers for efficient and effective implementations. We are looking for Process Consultant Application SupportProvide day-to-day technical support for Mendix-based applications, ensuring optimal performance and minimal disruption. Incident ManagementEffectively manage and resolve incidents, ensuring timely and accurate resolutions in alignment with SLA expectations. Service Request FulfillmentHandle service requests, from intake to fulfillment, ensuring user requests are addressed in a timely manner. Problem ManagementIdentify, analyze, and resolve recurring technical issues, working proactively to prevent future incidents. CollaborationCommunicate effectively with cross-functional stakeholders, including developers, business analysts, and other IT teams, to understand and resolve technical challenges. AWS KnowledgeLeverage a basic understanding of AWS services to support cloud-based Mendix applications and assist with cloud-related troubleshooting. ITIL FundamentalsApply ITIL best practices in incident management, service request fulfillment, and problem management to maintain a high standard of service delivery. DocumentationMaintain and update knowledge base articles, troubleshooting guides, and technical documentation for Mendix applications and services. Continuous ImprovementContinuously monitor and assess the performance of applications, identifying opportunities for optimization and improvement. User SupportProvide support to end users, including training and troubleshooting assistance, to ensure smooth application usage. You’d describe yourself as Experience3-5 years of hands-on experience in application support for applications built on Mendix. AWS KnowledgeBasic understanding of AWS services and cloud infrastructure. ITIL KnowledgeUnderstanding of ITIL fundamentals and how to apply them in the context of incident, service request, and problem management. Incident ManagementHands-on experience managing incidents, ensuring issues are tracked and resolved within established SLAs. Problem ManagementExperience in identifying recurring problems, root cause analysis, and driving long-term solutions. Communication Skills: Strong ability to communicate clearly with technical and non-technical stakeholders, ensuring smooth collaboration across teams. Analytical Skills: Strong analytical thinking and problem-solving skills to troubleshoot and resolve application issues efficiently. Technical Skills: Familiarity with basic web technologies (HTML, CSS, JavaScript) and Mendix platform-specific tools (e.g., Mendix Studio Pro, Mendix Cloud). Team PlayerAbility to work collaboratively with cross-functional teams and contribute to a positive work environment. Desirable Skills (Optional but Preferred) Experience with Cloud TechnologiesHands-on experience with AWS, cloud infrastructure, and related services. Version Control SystemsKnowledge of Git or other version control systems. Knowledge of Mendix Studio ProFamiliarity with Mendix Studio Pro for application management and deployment is a plus. Service Management ToolsExperience with service management platforms (e.g., ServiceNow, Jira) is a plus. Create a better #TomorrowWithUs! This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us craft tomorrow. Find out more about Siemens careers atwww.siemens.com/careers

Job Title : Release & Resource Manager Location: Noida, India Work Type : Work from Office Position Overview: The Release & Resource Manager is responsible for overseeing the planning, coordination, and execution of software releases across multiple teams and environments, while also managing resource allocation and utilization across the project portfolio. This role plays a key part in ensuring timely, quality releases while optimizing team capacity and resolving resource conflicts. Key Responsibilities : Release Management Plan, schedule, and manage software releases across development, testing, staging, and production environments. Coordinate with development, QA, DevOps, and operations teams to ensure successful release deployment. Maintain the release calendar and manage dependencies across teams and systems. Ensure change requests related to releases follow the proper approval and documentation process. Facilitate go/no-go decisions in collaboration with stakeholders. Resource Management Monitor resource allocation across multiple projects and teams, ensuring optimal utilization. Work with project and delivery managers to forecast resource needs based on project pipelines and priorities. Identify skill gaps and work with HR/recruitment to initiate hiring or upskilling where needed. Support onboarding of new resources and facilitate smooth integration into projects. Reporting & Governance Generate regular reports on release performance, issues, and team utilization. Maintain dashboards for leadership on capacity planning, project staffing, and release status. Collaborate with finance or operations to align resourcing with approved budgets. Required Skills & Qualifications : Minimum of 10+ Years of experience. Strong understanding of software development life cycle (SDLC), Agile and DevOps principles. Proficiency in tools like JIRA, JSM, Azure DevOps, ServiceNow, MS Project, or similar. Excellent communication, planning, and organizational skills. Ability to manage competing priorities and handle conflict resolution diplomatically. Strong analytical skills and attention to detail. Bachelor's/masters degree in computer science, Engineering or equivalent. Preferred Qualifications: PMP, SAFe, ITIL, ITSM or Agile certifications. Experience managing releases in cloud-based or hybrid environments (e.g., AWS, Azure). Familiarity with test automation and CI/CD pipelines. GEDU Global Education values individual learning growth, success, and development. We would like to create this continuous culture of learning, implementing the learn and growth, to be prepared for our companys super growth and global demands.

Application (workstations & mobile)- Deployment &Configuration, Management & Support, Collaboration & Coordination, Security & Compliance, Policy Development & Documentation, Training & Awareness, Continuous Improvement. Required Candidate profile Experience with Microsoft Intune (UEM). Application packaging, updates, and lifecycle management. Knowledge of security and compliance Strong troubleshooting & technical support capabilities.

Works on or provides support to research projects that generate new products, processes and understanding of commercial value to JM whilst building fundamental understanding of the science involved. Works with guidance to a generally defined project plan; evidence of working independently within area of expertise typically with a daily/weekly focus. Graduate level with limited to some experience. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

6-12 years of Strong exposure to Application / Production Support is a Must Min 3-5 years of strong experience in API testing is a Must Exposure to Windows or Linux is required Exposure to Oracle / SQL is preferable Ensure SDLC as per ISO 27001 Required Candidate profile Min 6 yrs exp in Application Support / Production Support with API testing Exp in software testing, test scenario preparation & execution Contact/whatsapp CV-Ankit-8104808547 Perks and benefits + 10% Performance Bonus, Insurance and Mediclaim

Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : Project Management Body of Knowledge (PMBOK), Agile Process Coaching, Scrum Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Lead, you will oversee the delivery of programs or projects to meet business objectives. You will define project scope, monitor deliverables, and communicate with stakeholders to manage expectations and outcomes effectively. Roles & Responsibilities:- Project management:Take ownership and leadership of medium-size projects (200-1000md). Act as scrum master for the team on those projects and ensure to follow properly agile methodology. Organize and facilitate workshop to ensure proper progress on projects. Organize, prepare, and lead project committees. Prepare KPI and report to transverse project manager and management about the projects in your scope.Business needs analysis:Review and study business needs with users / Product Owner, making sure business needs are clear and well communicated to the team.Functional requirements:Challenge business needs and translate them into detailed functional and non-functional requirements, ensuring their consistency.Functional design:Collaborate with the development team to design functional solution that meet business needs and aligned with technical constraints. Contribute to preparation of user stories (or equivalent documents).Acceptance criteria:Write the acceptance criteria (following BDD approach).Testing and quality assurance:Prepare list of test scenarios (functional, integration), test data preparation. Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes and support E2E / UAT testing.Level 3 support:Perform level three support, analyze and evaluate defects raised by first / second support levels. Coordinate with global support team and technical team to investigate the defects, specify acceptance criteria and retest fixes.Documentation:Maintain functional documentation of our applications Professional & Technical Skills: - Must To Have Skills: Proficiency in Project Management Body of Knowledge (PMBOK), Agile Process Coaching, Scrum, Application Management, Stakeholder Management, Domain Knowledge- Financial/banking industry knowledge is a strong plus.- Strong leadership and team management skills- Excellent communication and stakeholder management abilities- Proven track record of successful project delivery- Solid understanding of project management methodologies Additional Information:- The candidate should have a minimum of 14 years of experience in Project Management Body of Knowledge (PMBOK)- This position is based at our Mumbai office- A 15 years full time education is required Qualification 15 years full time education

Amazon Payment Merchant Category team at Amazon India Development Center, Bangalore is looking for a Support Engineer to help scale and build the next generation of Payments platform and product from the ground up. This is a rare opportunity to be part of a team that will be responsible for building successful, sustainable and strategic business for Amazon, from the ground up! You will get the opportunity to code on almost all key pages on brand new Payments stack building features and improving business metrics. This team will work on diverse technology stack from SOA, UI frameworks, big-data and Gen AI. The ideal candidate will be working to shape the product and will be actively involved in defining key product features that impact the business. You will work to evolve the design and implementation of the products owned by this team. You will be responsible to set up and hold a high software quality bar in a highly technical team of Software Engineers. Work closely with senior engineers to design, implement and deploy applications that impact the Amazon.in business with an emphasis on Mobile, Payments, and e-Commerce website development. Own the delivery of an integral piece of a system or application. Management and execution against project plans and delivery commitments Assist directly and indirectly in the continual hiring and development of technical talent. Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts. The ideal candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices. 1+ years of software development, or 1+ years of technical support experience Experience troubleshooting and debugging technical systems Experience scripting in modern program languages Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis

The Product Owner role in Agile is responsible for the leadership of a squad or multiple squads, delivering IT products and services to Allianz Technology and Allianz OEs. Qualification, Experience and Skills. 8+ years of experience in IT industry . Strong experience managing IT services within a management framework (e.g., ITIL), Technical experience in application management and/or architecture. Sound understanding of Agile practices, and their implementation in large organisations. ITIL Foundation Certification in IT Service Management, or equivalent experience. Degree in Financial, Business, IT or Engineering, or equivalent experience. Strong leadership and team management abilities, and ability to manage across teams. Exceptional communication and interpersonal skills. About Allianz Technology. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum \u2013 from one of the industry\u2019s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let\u00B4s care for tomorrow. ","

Overall Objectives of Job. The Product Owner role in Agile is responsible for the leadership of a squad or multiple squads, delivering IT products and services to Allianz Technology and Allianz OEs. The Service Delivery variant includes additional responsibility, ensuring the adherence for compliance and best practice to IT Service Management (ITSM) process functions, and the prioritisation of delivery commitments across the Tribe. This role serves as the primary point of contact for service operations, managing customer relationships and ensuring that services adhere to internal and external governance standards and service level commitments. Key responsibilities include overseeing end-to-end service operations, allocating priorities across the tribes squads, effectively ensuring the highest possible service delivery and driving continuous improvement initiatives. The role also encompasses resource and financial management, risk, compliance and security assurance, and the commitment to service transparency to the Service Owner and the business. Qualification, Experience and Skills . 10+ years of experience in IT industry. Strong experience managing IT services within a management framework (e.g., ITIL), Technical experience in application management and/or architecture. Sound understanding of Agile practices, and their implementation in large organisations. ITIL Foundation Certification in IT Service Management, or equivalent experience. Degree in Financial, Business, IT or Engineering, or equivalent experience. Strong leadership and team management abilities, and ability to manage across teams. Exceptional communication and interpersonal skills. About Allianz Technology. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum \u2013 from one of the industry\u2019s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.Join us. Let\u00B4s care for tomorrow. ","

About Us Our mission is simple: we want to help our customers solve complex business matters using easy digital solutions. We have passionate and technologically savvy people working here, we re proud of the awards we have received, but the trust we get every day from our 2000+ customers means more than anything! You will be part of a dedicated team with the intrinsic motivation of delivering the best-in-class partner ennoblement and support experience to our Dynamics Partners and Customers. The technical consultant will have the opportunity to actively contribute to product development initiatives while ensuring seamless integration and deployment of solutions across our partner ecosystem. You will be part of a team with some of the most highly skilled employees in the industry that are working with Microsoft Dynamics AX and D365FO. RESPONSIBILITIES: Serve as first/primary contact for our customers for (remote) service and technical support requests on STAEDEAN solutions for Dynamics AX and D365FO. Analyse, Investigate and Prioritize support cases and provide acceptable workarounds and solutions to our partners and customer located world-wide. Communicate in a customer centric way, and be pro-active and thorough in your communication, both verbal and in writing. Assist your own (more functional oriented) support team on technical analysis of incoming support cases. Design and develop small customizations together with customers and functional consultants. Assist the STAEDEAN development team in delivering incident resolutions, software fixes and software testing. Able to replicate the problem scenario in standard environments, perform technical triage for non-replicable support cases and be able to provide workarounds where possible. Maintain a high level of professionalism, empathy, communication, and business acumen across multiple customers at the same time. Staying updated on Microsoft Dynamics 365 and AI advancements, recommending adoption of new features and capabilities. Contribute and maintain the STAEDEAN knowledge base repository. REQUIREMENT & EXPERIENCE Minimum 5+ years of experience in Microsoft Dynamics AX development, specializing in X++ and object-oriented development, across D365FO preferable and having knowledge from AX2012. Any full-time Bachelors or Postgraduate degree in Engineering (computers/IT/Electronics). Foundational functional understanding of standard Dynamics AX system functions such as Trade & Logistics (T&L), Project Accounting, postings, roles and permissions, workflows, and batch jobs. Basic understanding of Microsoft SQL Server. Preferred experience with data Integrations and working with ISV s Proficiency in D365 Technical Fundamentals, with knowledge of AX2012 technical fundamentals considered advantageous. Competence in LCS Functional and Technical aspects. Familiarity with D365O Azure Deployment. Experience in ISV Installation & Configuration, along with Technical Application Management. Knowledge of advanced AI frameworks and tools beyond Dynamics 365. Knowledge of ISV deployments is desirable. Further on Excellent communication skills in English, both verbally as in writing. Strong team player and high customer & commercial orientation with a pro-active attitude. Ability to work with international partners / customers. Experience working with international partners / customers. Previous experience in cross-cultural working environments is highly advantageous. Why You Should Apply: If you are ready to take on exciting challenges in a fast-paced, innovative environment, STAEDEAN is the place for you. Together, we will shape the future of technology and revolutionize business transformation. Be Part of a Dynamic Community : Our supportive and vibrant environment ensures your contributions truly matter. Youll work with passionate professionals who are dedicated to making a difference. Drive Innovation and Excellence : As a STAEDEAN, you ll be at the forefront of innovation, developing solutions that transform industries and drive sustainable impact. Grow and Thrive : We are committed to fostering a culture of continuous improvement and shared success. Whether youre an experienced professional or just starting your career, youll find ample opportunities to develop your skills, take on new challenges, and grow. Make a Meaningful Impact : Your work at STAEDEAN will have a real impact on our customers, partners, and the world. Together, we strive to achieve extraordinary things, pushing the boundaries to create a better future. If youre ready to make an impact in a dynamic environment where innovation thrives, we invite you to bring your expertise to our team.

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. Its why were so driven to connect passion with purpose. Our teams experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Duties (including, but not limited to) To work as part of a busy Application Support Team (Internal & Client Facing) dealing with Tier 2 and above activities. Act as Functional consultant for implementation/migration of ERP systems such as Workday, SAP and other platforms. Act as critical Project Resource for Implementation Projects. Support, Prioritising, Analysing and Resolving of development incidents to resolution. Extensive Data Analysis in MS Excel for validation of system data for migration purposes. Ensure compliance with all documented procedures. Escalation of faults/bugs/changes to development or management teams. Understanding of the importance of SLAs for the customer communities. Act as the dedicated point of contact for Application Software troubleshooting. Ensure ongoing system performance and stability. Monitor any allocated procedures, review, and update, as necessary. Identify and produce new procedures as appropriate. Create and maintain comprehensive documentation of implemented configurations, processes and best practices for future reference and knowledge sharing. Identify resolutions for issues in the first instance. Escalate issues to development or third-party vendor, as required. Perform various JIRA housekeeping activities like defining releases, ensuring JIRA reflects true status of activities. Be able to work flexible working hours, including shift working and weekends, as and when there is a business requirement. Get involved in any other new or transitioned business activities as required by the management. Competencies Be Accountable Solve Problems Take Ownership Be Client Centric Be Effective Requirements / Skills An IT Graduate or any Graduate with proven experience as a Functional Consultant in a core IT domain. Minimum 8+ years of experience in Application Support, Application Management or Application Implementation. Proficiency in Microsoft Excel at an intermediate level or higher is essential. Excellent command of both verbal and written English communication. Excellent communication skills in dealing with global customers (Internal & External) Excellent skills to lead business calls, including the ability to discuss system architecture, troubleshoot issues in real time, and communicate concepts clearly to both technical and non-technical stakeholders. Strong analytical and logical reasoning abilities. Ability to quickly learn new applications and technologies. Ability to prioritise tasks and time management skills. Analytical bend of mind to understand and resolve business requirements. An adaptable attitude, wanting to provide a good service. High stress tolerance and strong self-motivation. Excellent interpersonal and team collaboration skills. Knowledge of fundamental accounting concepts would be considered an added advantage. Experience Excellent knowledge in Microsoft Excel, Word, PowerPoint is a must. Work knowledge on any Financial Management (Projects, Contracts, Customers, Accounts Payable/Receivable, Banking), Spend Management and Time Tracking Management ERP systems, preferably Workday/SAP ERP. Work knowledge on any modules of SAP/Workday Financials, Salesforce, CPQ, Power BI. Work experience in creating reports in applications. Proficient in JIRA, ServiceNow (SNOW), or similar ticketing systems. Work Experience in Data Migration and Implementation activities. Hands-on experience in application testing, including Regression, QA, and UAT. Previous experience in a Data Analysis OR Implementation role. Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Stradas employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business unit

Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network data center systems storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working

Your day at NTT DATA SQL My SQL L1 What you'll be doing Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science Good understanding of the Oracle/SQL database, Related utilities and tools Good understanding of the underlying operating system Good knowledge of the physical database design Oracle/SQL certified professional Ability to perform both Oracle/SQL and operating system performance tuning and monitoring Workplace type : On-site Working

Your day at NTT DATA SQL My SQL L1 What you'll be doing Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science Good understanding of the Oracle/SQL database, Related utilities and tools Good understanding of the underlying operating system Good knowledge of the physical database design Oracle/SQL certified professional Ability to perform both Oracle/SQL and operating system performance tuning and monitoring Workplace type : On-site Working

Your day at NTT DATA The Security Consultant is a seasoned level role, responsible for translating clients cybersecurity requirements and customizing and implementing security solutions into specific systems, applications and product designs. This role identifies and develops the security solutions for clients using company products, outsourced technology solutions and technical tools. This role consults with clients regarding secure product configuration, deployment, and security patches to minimize security vulnerabilities and provides comprehensive scanning, penetration testing, vulnerability assessments, monitoring services and source code analysis and delivers detailed results to clients. This role guides and supports clients in the development and implementation of product security controls. What you'll be doing Key Responsibilities: Works on strategic projects that ensure the efficient and effective reaction to security breaches to mitigate immediate and potential threats. Uses mitigation, preparedness, response and recovery approaches to minimize business disruptions and commercial consequences. Offers detailed technical support investigation and analysis response activities and evaluate the effectiveness of and improvements to existing practices. Conducts regular threat and vulnerability assessments and determine deviations from acceptable configurations or policies. Participates in the assessment of the level of risk and support the development of appropriate mitigation countermeasures in operational and non-operational situations. Analyzes evidence to support network vulnerability mitigation. Supports peers in the management and implementation of the information security management system. Participates in the implementation of policies, processes and guidelines to ensure the standardization of security management throughout the organization. Applies tactics, techniques, and procedures to a full range of tools and processes related to administrative, criminal, and counterintelligence gathering (e.g., in-depth case analyses, continuous monitoring, malware analysis, clear documentation). Proactively searches through our critical infrastructure, systems and networks to detect and isolate advanced threats that may cause harm to our organization. Use both manual approaches and automated tools to identify, analyze, and report events and support the development of countermeasures to proactively protect against these threats in the future. Knowledge and Attributes: Strong understanding of information technology and information security Solid understanding of security risks and preventative controls Excellent understanding of security operational processes and controls Service consulting aptitude, focusing on the business, service and sales aspects Excellent verbal and written communication skills Demonstrate impeccable attention to detail are able to translate internal customer requirements into solutions Maintain up-to-date knowledge of security threats, countermeasures, security tools, and network technologies High level of drive and ability to work under pressure Ability to build and maintain cross-functional relationships with a variety of stakeholders Understanding of relevant laws, regulations, and compliance frameworks affecting the technology sector. Good ability to assess and manage cybersecurity risks at both organizational and project levels. Good knowledge of security frameworks and standards like NIST, ISO/IEC 27001, CIS, etc. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computer Science or Engineering or related field. Industry relevant certifications such as CISSP, CISM, CEH, GSEC or CompTIA Security+ essential. Required Experience: Seasoned demonstrable experience in the Information Technology Security Industry or relevant experience in similar role within a related environment. Seasoned experience with security architecture design principles. Seasoned experience with industry compliance and standards such as ISO 27000, PCI DSS, NIST, HIPAA or others. Seasoned experience with security tools and techniques to cover SANS Top 25, OWASP or others. Seasoned experience working in a multi-team environment across multiple geographies. Workplace type : Hybrid Working

Additional Career Level Description: Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points. Workplace type : On-site Working

Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type : On-site Working.

Knowledge and application: Applies professional knowledge and provides direction to employees according to established policies and management guidance. Problem solving: Works on issues requiring the analysis of data and application of sophisticated problem-solving techniques. Exercises judgment and interpretation to help define procedures and policies to determine appropriate action. Interaction: Interaction with subordinates/peers requires interpreting and explaining information to audiences not familiar with the subject. Gains cooperation of others, conducting presentations of technical information concerning specific projects or programs. Impact: Mistakes or failure to achieve results will cause delays in schedules, typically against a monthly plan. Develops and manages routine operational plans. Accountability: Administers company policies that directly affect subordinate employees. Takes actions to monitor and manage costs related to a section. Workplace type : Hybrid Working

Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points. Workplace type : Hybrid Working

Additional Career Level Description: Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points. Workplace type Hybrid Working

Additional Career Level Description Knowledge and application Applies professional knowledge and provides direction to employees according to established policies and management guidance. Problem solving Works on issues requiring the analysis of data and application of sophisticated problem-solving techniques. Exercises judgment and interpretation to help define procedures and policies to determine appropriate action. Interaction Interaction with subordinates/peers requires interpreting and explaining information to audiences not familiar with the subject. Gains cooperation of others, conducting presentations of technical information concerning specific projects or programs. Impact Mistakes or failure to achieve results will cause delays in schedules, typically against a monthly plan. Develops and manages routine operational plans. Accountability Administers company policies that directly affect subordinate employees. Takes actions to monitor and manage costs related to a section.

Additional Career Level Description: Knowledge and application: Seasoned, experienced professional; has complete knowledge and understanding of area of specialization. Uses evaluation, judgment, and interpretation to select right course of action. Problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Works with others outside of own area of expertise, with the ability to adapt style to differing audiences and often advises others on difficult matters. Impact: Impacts short to medium term goals through personal effort or influence over team members. Accountability: Accountable for own targets with work reviewed at critical points. Work is done independently and is reviewed at critical points.

Additional Career Level Description Knowledge and application Applies advanced wide-ranging experience and in-depth professional knowledge to develop and resolve complex models and procedures in creative way. Directs the application of existing principles and guides development of new policies and ideas. Determines own methods and procedures on new assignments. Problem solving Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information. Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results. Interaction Frequently advises key people outside own area of expertise on complex matters, using persuasion in delivering messages. Impact Develops and manages operational initiatives to deliver tactical results and achieve medium-term goals. Accountability May be accountable through team for delivery of tactical business targets. Work is reviewed upon completion and is consistent with departmental objectives. Workplace type On-site Working

8+ years experience working on CDS view, AMDP, OData Services, OO ABAP[BOPF] and ABAP on HANA (7.5 syntax). Excellent written and oral communication skills. Self-starter with quick learning ability and efficient Implementation skills with respect to country nuances. Consultative and service bent of mind while dealing with key stakeholders. Multi-task and should be able to work under stringent deadlines. Ability to understand and work on various internal systems. ABAP skills as required to analyze and if necessary make small code changes to address incidents or problem record fixes. Implement small enhancements (e.g. through coding or BRF+ condition changes) as prioritized by Product Owners. Have the skills and capacity to move such fixes through the system landscape and into Production following validation by assigned testers (e.g. Active Control certification and knowledge of Change Management Tools and Processes). Approximately one such change per month is anticipated. Provide limited, dedicated Basis support to supplement what is available through the standard contract. Support the archiving team in identifying and implementing archiving of data as aligned with business experts and application manager(s) To provide support during most of the European and North American standard working hours (8am Central European time through 4pm Eastern Time). Update/create documentation (Business Process Designs, Functional Designs, Workflows) Should be able to work collaboratively with functional team and customer. Technical documentation creation, building code, testing, bug fixing, work with customer Support System validation by performing functional and performance validations following system changes such as patches released by SAP, OSS notes which are required to address security, functional or performance issues, system refreshes or other non-project specific coding changes. Validation using a standard set of test scenarios in Panaya to be completed within 5 working days of system release. Validation of the integration of the Global SAP TM system with other systems, including activation / deactivation of the integration on the system side Consulting for ongoing improvements or project-related changes, to ensure that there is no unnecessary negative impact on performance or ongoing support because of such changes. This includes attending CAB (Change Advisory Board) calls as scheduled by projects, as well as twice-weekly 30-minute product team calls. L3 support for production incidents and problem record resolutions for issues which cannot be resolved by the Service Operations team and according to priorities as set by the Application Manager(s). Skills on Change Management process (Move to production our Changes and implementations) Location: Pan India