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Operations Manager-Mumbai Neev

8.0 - 10.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Operations Manager Experience - 8 to 10 years Location - Juinagar, Navi Mumbai Provide support as per the scope with dedicated onsite team who will provide support to end users for their technical issues Problem management ,Incident Management ,Change Management Understand and identify the diDerent types of managed elements i.e. IP phones, Voice gateways, Voice Recorder & Application i.e. CTI, LCM Provide information on inventory of the elements hosted at Customer premises as Required Ensure details are captured and tracked related to activities performed by onsite team, and ensure handover to next shift person, during shift rotation time is done Ensure support for the Customers Contact cent...

Posted 2 months ago

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