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1.0 - 6.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Required: Strong written and verbal communication skills (English) In-depth technical knowledge and troubleshooting ability (especially on Apple devices like Mac) Good problem-solving and customer handling skills Willingness to work in US rotational shifts Work Mode: Work from Office (Whitefield, Bangalore) Process: Technical Chat Support Shift: US Rotational Shifts Working Days: 5 days/week (2 rotational offs) CTC: Up to 4.8 LPA + Attractive Incentives Immediate Joiners Only How to Apply: Call and book your interview slot: 7829336202 / 7829336034 / 9380300644 /6360905880
Posted 1 week ago
0 - 4 years
3 - 7 Lacs
Bengaluru
Work from Office
HI Warm Greetings, We Are Hiring! You can call us / WhatsApp and book your interview slots: VEDHANTH M 8884496981 JOY 7996004799 SINDHU 9986024649 (WhatsApp your resume if the number is busy) We are looking for Graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Process - Technical Support International Voice Shifts - UK Rotational Shifts Education - Freshers - Graduates only Experience - Graduates or Undergraduates Salary - Fresher - 3.8lpa Experience - Up-to 7LPA Performance based incentives Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Regards, VEDHANTH M 8884496981 JOY 7996004799 SINDHU 9986024649
Posted 2 months ago
0 - 4 years
3 - 5 Lacs
Bengaluru
Work from Office
HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots: sana 7996180859 dharani 9513900442 (Whatsapp your Cv if the number is busy) We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Process - Technical Support International Voice Shifts - UK Rotational Shifts Education - Freshers - Graduates only Experience - Graduates or Undergraduates Salary - Fresher - 3.8lpa Experience - Upto 5LPA Performance based incentives Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Regards, sahana 7996180859 dharani 9513900442 rivera.sana1234@gmail.com
Posted 2 months ago
0 - 4 years
3 - 5 Lacs
Bengaluru
Work from Office
HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots: DIVYA 9513900439 rivera.divya@gmail.com (Whatsapp your Cv if the number is busy) We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Process - Technical Support International Voice Shifts - UK Rotational Shifts Education - Freshers - Graduates only Experience - Graduates or Undergraduates Salary - Fresher - 3.8lpa Experience - Upto 5LPA Performance based incentives Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Regards, DIVYA 9513900439 rivera.divya@gmail.com
Posted 2 months ago
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