Opportunity For Apple Service Incharge OR Location Incharge-Hyderabad Ample Technologies

5.0 - 10.0 years

3 - 6 Lacs

Hyderabad

Work from Office

Role & responsibilities : Ensure an organization-wide culture aligned with its Vision and Values with a special focus on Service Excellence on all parameters Manage day-to-day location operational activities at the assigned locationand meet Revenue and Operational target including high customer satisfaction and location + self KPIs Ensure zero audit variance at the assigned location and prevent unethical practices Ensure 100% compliance with policy & procedures Responsible for the P&L of the location. Maintain low attrition and train the staff to ensure optimumperformanceof individuals and location Liaise with cross functional team as required to ensure seamless operationof assigned location • Resolve all escalations with high accountability High responsiveness Email, messages or WhatsApp and punctuality• Support the organization in legal activities Ensure upkeep Preferred candidate profile : Troubleshooting computer and Mobile devices hardware, Applications andOperating system Mandatory Knowledge of Mac OS and iOS troubleshooting is a must Excellent customer handling skills with professional language fluencyisamust Spoken and written communication skills of English and local languagewith neighboring states languages is a must Time Management, Organizational problem-solving and analytical skills• Ability to work with others and find creative solutions to current andfuture challenges Proficiency in using Spreadsheets and ability to analyze data and arriveat meaningful outputs. Should be able to handle customer queries and should aimat customer delight. Self-driven & goal-oriented and willing to work on Weekends if theneedarises. Willing to travel or relocate Interested candidates can reach me at 9686698157 Or you can send mail to anil.shyam@ample.co.in

Posted 3 weeks ago

Apply

Hiring For Technical Support Chat Support !! NON Voice !! Rivera Manpower Services

1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Required: Strong written and verbal communication skills (English) In-depth technical knowledge and troubleshooting ability (especially on Apple devices like Mac) Good problem-solving and customer handling skills Willingness to work in US rotational shifts Work Mode: Work from Office (Whitefield, Bangalore) Process: Technical Chat Support Shift: US Rotational Shifts Working Days: 5 days/week (2 rotational offs) CTC: Up to 4.8 LPA + Attractive Incentives Immediate Joiners Only How to Apply: Call and book your interview slot: 7829336202 / 7829336034 / 9380300644 /6360905880

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.