4 Apple Macos Jobs

The IT Support Engineer role based in Pune involves a variety of responsibilities to ensure smooth functioning of IT systems. Your main tasks will include setting up new joiners on laptop/MacBook, installing and configuring computer hardware, software, networks, and printers. You will also be tasked with troubleshooting and diagnosing technical issues related to hardware, software, and networks. As an IT Support Engineer, you will provide technical assistance to end-users, both in person and remotely. Additionally, your role will require you to troubleshoot Microsoft products such as Outlook, Excel, Word, PowerPoint, OneNote, and OneDrive. You should also be familiar with providing end-user support for Apple MacOS systems. A good understanding of networks, protocols, and IT security is essential in this position. You will be expected to address hardware issues related to Dell, HP Laptops, and Apple MacBooks. Furthermore, the IT Support Engineer will be responsible for installing, managing, and configuring Windows/MAC Operating Systems. Experience with Nexthink, SCCM, and Beyond Trust tools to support remote users is desired. Knowledge of ticketing systems like ServiceNow for issue tracking is important. In case of unresolved issues, you will need to escalate them to L2/L3 support. Being available for providing support via calls, Microsoft Teams, and email communication is crucial for this role.,

You will be joining CACTUS as an Apple Support Engineer based in Mumbai. You will play a crucial role in building and maintaining the day-to-day operation of MacBook/Apple systems within the company's ecosystem. Your responsibilities will include providing end-user support by troubleshooting hardware and software issues for Apple macOS users. You will also be responsible for installing, configuring, and managing macOS systems, user accounts, and network settings. Additionally, you will administer Apple Mobile Device Management (MDM) solutions, support Apple Business Manager, Apple DEP, and iCloud configurations, as well as integrate and collaborate with cross-functional teams to support hybrid environments. Your role will involve system maintenance, data backups, and restoration operations, along with escalating unresolved technical issues to internal SMEs or external vendors. As an Apple Support Engineer at CACTUS, you will be expected to maintain comprehensive documentation for support procedures, continuously improve support processes, and monitor support tickets to ensure timely resolution. You should possess strong troubleshooting skills specific to Apple/macOS environments, effective communication skills, and the ability to work independently in a dynamic environment. To qualify for this role, you should have completed graduation in IT or a related field with over 3 years of experience as an Apple Support Engineer or hold a Certification in Apple Certified Mac Technician (ACMT). You should be proficient in English, comfortable with rotational shifts, and have experience working with Apple Remote Support technology, Apple Remote Desktop, Mac OS, and MS Office software for Mac. Knowledge of iCloud, Apple MDM solutions like JAMF, Apple Business Manager Programme, and basic Active directory and Exchange knowledge is essential. The application process for this role includes two technical rounds followed by an HR round with the HR Business Partner. If you are a proactive individual with a passion for Apple systems and a drive to enhance end-user experience, we encourage you to apply for this exciting opportunity.,

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNews solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of Indias power capacity. Consequently, this has helped to avoid 0.5% of Indias total carbon emissions and 1.1% Indias total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of Indias policies to promote growth of this sector. ReNews current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting Indias growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS). Job Description Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS). Show more Show less

You will be responsible for providing end-to-end IT support to VIP users, with a particular focus on the CEO and management group. Your main objectives will include ensuring the optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. It is crucial to deliver high levels of responsiveness, discretion, and professionalism in all interactions. As part of your role, you will lead and manage a team of DSS engineers who operate on a 24x7 shift basis. Monitoring team performance, providing coaching, and ensuring adherence to SLAs will be key responsibilities. Additionally, you will coordinate shift schedules to maintain consistent support coverage. Your duties will also involve overseeing daily IT infrastructure operations and end-user support activities. It is essential to ensure strict adherence to IT policies, procedures, and best practices. Furthermore, you will be required to coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Expert support for Apple platforms (macOS and iOS) will be a significant part of your role, requiring in-depth knowledge and troubleshooting capabilities on these platforms.,