Helpdesk Analyst - Mac Support NTT DATA North America

1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Helpdesk Analyst - Mac Support at NTT DATA, your role will involve providing L2 technical guidance in activities related to identification, prioritization, and resolution of reported problems through Phone, Email & Chat. Your responsibilities will include: - Acting as a liaison between customers and departments within the Client Infrastructure - Participating in recognition, research, isolation, resolution, and follow-up steps - Demonstrating strong troubleshooting knowledge of macOS, Apple Hardware, Safari, Chrome, MS Office, and COTS applications - Applying sound knowledge of ITIL best practices for Incident & Request Management procedures - Understanding how MDM solutions such as Jam...

Posted 2 weeks ago

AI Match Score

Apply

MAC Support Engineer TRDFIN Support Services Pvt Ltd

1.0 - 5.0 years

0 Lacs

hyderabad, telangana

On-site

You are a motivated and customer-focused Mac Support Engineer with 1 year of hands-on experience supporting macOS systems in a professional environment. You possess a solid understanding of Apple hardware and software, a proactive approach to troubleshooting, and excellent communication skills. Your key responsibilities include providing first-level support for macOS-based systems, which involves installation, configuration, and troubleshooting. You will assist end-users with issues related to MacBooks, iMacs, macOS updates, and commonly used applications. Performing routine maintenance, system checks, and software updates is also part of your role. Configuring and supporting Apple Mail, MS ...

Posted 2 months ago

AI Match Score

Apply

Technology Operations Analyst - Windows Administrator Wells Fargo

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Technology Operations Analyst role at Wells Fargo involves participating in the implementation of business solutions, assessing the impact of changes to hardware, software, and schedules, validating applications daily, monitoring batch jobs, auditing critical systems delivery, and providing recommendations for resolving complex situations. The Analyst will also determine the impact of new products and tools, reduce the impact of failures on business delivery, and present technology information to managers and stakeholders. Required qualifications for this role include 2+ years of Technology Operations experience or equivalent demonstrated through work experience, training, military exper...

Posted 2 months ago

AI Match Score

Apply

Service Desk Specialist Eteam

1.0 - 5.0 years

0 - 3 Lacs

noida

Work from Office

Experience Min. 6 Month to 1 Year (Mandatory) and 1 to 2 Years (Preferred) Excellent Written and verbal communication skills. (VnA 6 & above) Exceptional ability to multitask. Exceptional ability to adapt and learn new platforms and skills on the fly. Exceptional sense of urgency Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to work under pressure involves dealing with constraints which are often outside of your control - these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems. Good to have - Experience using and pr...

Posted 2 months ago

AI Match Score

Apply

Corporate Field Sales Executive Unicorn Infosolutions Pvt Ltd

4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a Field Sales Executive specializing in IT Solutions, you will play a crucial role in acquiring new business accounts for Apple hardware and services. Your primary responsibility will be to actively seek out and engage with potential clients to introduce and promote Apple hardware products such as Mac, iPad, and iPhone, along with associated IT solutions. You will be expected to generate new B2B sales opportunities across various industries, delivering consultative sales presentations that effectively match Apple solutions with customer needs. Managing the entire sales cycle from prospecting to closure, you will also establish and nurture relationships with key decision-makers and IT mana...

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.