Presales Consultant Winthru Consulting & Training

6.0 - 11.0 years

15 - 17 Lacs

bengaluru

Work from Office

Jamf Pro Administration * Install, configure, and maintain on-prem Jamf Pro servers in clustered and high-availability environments.* Manage file distribution points, network file shares, and cloud distribution points.*

Posted 3 weeks ago

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Service Desk Engineer II Vertafore

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior Service Desk Engineer at Vertafore, you play a crucial role in supporting the IT Service Desk by handling complex user issues, escalations, and serving as a technical subject matter expert for junior IT Service Desk agents. Your responsibilities include assisting in training new team members, documenting and updating knowledge-base articles, participating in quality analysis and metrics reporting, and identifying opportunities for continuous process improvement. Collaboration with team leads, peers, and support engineers is essential to enhance service delivery and ensure a seamless user experience. Your core responsibilities involve: - Providing support to Vertafore's global emp...

Posted 1 month ago

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Service Desk Engineer II Vertafore

2.0 - 6.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Senior Service Desk Engineer at Vertafore, you will play a crucial role in supporting our IT Service Desk by handling complex user issues, escalations, and serving as a technical subject matter expert for junior IT Service Desk agents. Your responsibilities will include assisting in training new team members, documenting and updating knowledge-base articles, participating in quality analysis and metrics reporting, and identifying opportunities for continuous process improvement. You will collaborate with team leads, peers, and support engineers to enhance service delivery and ensure a seamless user experience. Your core responsibilities will involve: - Providing support to Vertafore's g...

Posted 3 months ago

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