Experience in Automation testing tools (Selenium, TestNG, JUnit, Cypress), Hands-on experience with API testing and automation (Postman, RestAssured), Jira, CI/CD pipelines (e.g., Jenkins, GitLab CI), Agile methodologies, Experience in writing clear and concise bug reports, test cases, and test documentation ISTQB, Playwright, Appium, JavaScript, Verification Testing, Playwright, Interpersonal Skills, Cypress, Communication, SAFE, Manual Testing, Core Banking Show more Show less

Join us as a Mobile Applications QA Engineer Join our team as a Mobile Applications QA Engineer and ensure the quality of our innovative mobile solutions in a fast-paced, agile environment. You'll collaborate with teams, implement testing strategies, and drive continuous improvement while making a meaningful impact on our mission. Why You’ll Love Working Here: As a highly influential member of the mobile application engineering team, you will ensure the quality and useability of our mobile applications in an exciting and highly collaborative agile development environment. You will have the opportunity to leverage your automation experience to reduce manual testing and increase test repeatability. With a flexible hybrid working schedule, you can enjoy the best of both worlds—engaging in-person collaboration at our Hyderabad, India office, while also enjoying the autonomy and comfort of remote work. What You’ll Do: Perform manual testing of mobile applications on Android and iOS devices. Develop and execute automated test scripts using tools such as Appium, Selenium, or similar. Identify, document, and track bugs and issues using tracking software (e.g., Jira). Collaborate with developers to understand application features and requirements. Conduct regression testing to ensure stability and performance of the apps. Participate in test planning, test case design, test and test execution. Provide clear and concise feedback to the development team regarding test results. Provide feature demonstrations to stakeholders. Assist in root cause analysis and defect impact analysis. What You Are: A bachelor’s degree in computer science, Information Technology, or a related field. 3-5 years of experience in software QA, with a focus on mobile app testing for Android and iOS platforms Proficient in both manual and automated testing for mobile applications. Experience using Appium, Selenium or equivalent UI test automation tools. Experience with bug tracking and test management tools (e.g., Jira, TestRail). Excellent analytical and problem-solving skills. Strong communication skills and ability to work collaboratively in a team. Attention to detail and a commitment to quality. Preferred Qualifications: Experience with continuous integration and continuous deployment (CI/CD) tools such as Jenkins. Experience using Git for source control. Knowledge of high-level programming languages such as C#, Java or Python. Experience working in an Agile development environment (Scrum). Then we want to meet you! About Us: At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at www.orbcomm.com! Ready to Join Us? We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you. We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

Join OSF Digital this year - a globally recognised digital transformation specialist, and be part of our driven and innovative team. As a trusted Salesforce partner for over a decade, we are experts in B2B, B2C, and multi-cloud solutions. We have recently celebrated our 20th anniversary and have been steadily expanding our global presence. We are proud of our many accomplishments, including recognition in the Fast Company list of best workplaces for innovators, and in the Salesforce 2023 Partner Innovation Awards for our outstanding Multi-Cloud Digital Transformation expertise. At OSF Digital, you will collaborate with exceptional individuals who are dedicated to delivering top-quality outcomes for renowned brands worldwide. Our diverse yet tightly-knit team of over 2500 high-performing professionals operates across 50+ global offices. We foster a strong sense of teamwork, building long-term relationships with our customers. We are seeking a QA Automation Engineer to join our dynamic team. Job Role - QA Automation Engineer Job Location :- India (Remote) Job Description Design, develop, and maintain automated test scripts and frameworks to support various types of testing (e.g., regression, performance, load, security). Collaborate with development and QA teams to identify and prioritize test cases for automation. Use the internally established automation estimation techniques to provide accurate estimations for implementation and maintenance of the automation suite. Integrate automated tests into the continuous integration and deployment pipeline to facilitate continuous testing. Analyze test results, identify issues and trends, and provide detailed reports on test execution and defects. Work with cross-functional teams to ensure that automated tests are aligned with business requirements and application features. Maintain and enhance the automation test environment, ensuring its reliability and scalability. Stay up-to-date with the latest automation testing tools, techniques, and best practices. Provide guidance and support to manual QA engineers in transitioning to automated testing. Follow the established automation-specific and general QA best practices and contribute to the improvement of QA processes and the overall QA strategy. Use internal collaborative tools including AllAi to gather and learn information about the tools, technologies, and testing methods necessary for everyday work. Requirements Competencies Proven experience as a QA Automation Engineer or in a similar role with a strong background in test automation. Hands-on experience with automation testing tools and frameworks (e.g., Selenium, Appium, TestComplete, JUnit, TestNG, Robot Framework). Familiarity with programming languages commonly used in test automation (e.g., Java, Python, C#). Skill Set Strong analytical and problem-solving skills with a detail-oriented mindset. Proficiency in writing clear, concise, and comprehensive automated test scripts. Knowledge of software QA methodologies, tools, and processes. Experience with continuous integration and deployment (CI/CD) tools (e.g., Jenkins, GitLab CI, CircleCI). Excellent communication and collaboration abilities to work effectively with cross-functional teams. Languages English Education Show more Show less

Roles & Responsibilities: The QA Manager should make substantive contributions to the QA team by suggesting process improvements and implementing/enhancing automation. He/she will be closely working with the PM. You will lead the testing team and will be accountable for quality across organization Attend calls with customers to discuss quality of products Keep management up to date on project status for testing Help the team in adopting latest SQA processes and trends Closely working with BA and development team Helping the automation team in updating automation framework with quality standards Work with team members and help them with technical/non-technical issues Mentor and help up new/ junior team members. Desired Candidate Profile  QA Manager with 6-9 years of experience in software testing (automation and manual). Excellent knowledge of software testing life cycle. Should have hands on experience in API testing, test planning, test analysis, test design, construction and verification, testing cycles etc. Good verbal and written communication skills. Should be experienced in Automation testing using Appium, Postman, RestAssured etc. Experience with Unix/Linux environment. Experience working with databases like MySQL, writing queries and validating results Experience in performance testing using JMeter or some other tool. Knowledge of Devops tools like Jenkins will be an added advantage

Role Overview Are you an experienced Superstar Software QA with a specialty in Mobile & Web testing and setting up Automation. Have you worked with U.S.-based startups or company? We are in search of a dynamic professional who pairs technical prowess with a collaborative spirit and excels in fast-paced, high-pressure environments. This position is perfect for someone seasoned in executing detailed quality assurance processes, managing a variety of testing tasks, and optimizing workflows in a technology-driven setting. If you possess a proactive nature, adaptability, and a passion for ensuring software excellence, we would be thrilled to have you on board. Your role will be instrumental in maintaining our commitment to quality and innovation. Join our team and play a pivotal role in shaping the future of our tech endeavors! Key Responsibilities Develop and maintain automated test scripts to support a agile delivery model, using the FlutterDriver and Appium frameworks for Mobile and Web Conduct functional, regression, and performance testing to ensure that applications meet specified quality standards Collaborate with the software development team to understand application features, database design, and potential areas of risk Document and manage defect tracking using a recognized system; retest defect corrections and regression test Assist in the preparation of test plans and test cases based on the requirements and technical specifications Provide input to improve overall test efficiency and test coverage. Report, track, and manage any discovered defects to resolution Participate in troubleshooting and triaging of issues with different teams to drive root cause identification and resolution Utilize AI tools for enhancing business operations and decision-making. Preferred Experience Minimum of 3 years of experience in automated testing of applications developed in Flutter Proven experience with Flutter UI Automation Testing, Flutter Appium Automation Strong knowledge of software QA methodologies, tools, and processes Experience in writing clear, concise, and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Experience on Automation Testing, API Testing, Performance Testing, Security Testing, Mobile Testing, Web Testing Familiarity with Agile frameworks and regression testing A plus if you have BS/MS degree in Computer Science, Engineering or a related subject is a plus, but not required. Experience on Automation Testing, API Testing, Performance Testing, Security Testing, Mobile Testing, Web Testing Proven track record with management and bug tracking tools (e.g., Jira, Trello, Coda, Basecamp). Strong background in POS systems, order management, and other restaurant technologies. Proficient in remote troubleshooting methods. Preferred certifications in project management and/or software tools. Prior start-up environment experience is a big plus. Work Environment Office-based. Full-time schedule aligned with U.S. time zones. Enjoy twenty-two paid holidays each year (4 government plus 18 performance-based). Required to use time and task tracking software (Time Doctor) for productivity reporting; please ensure you're comfortable with this requirement. How to Apply Are you ready to elevate your career and join a pioneering tech company? We’d love to hear from you. Apply here: (https://ideatree.bamboohr.com/careers/203) Join us at eigital and contribute to shaping the future!

Ford Credit's Tech Team in India is actively seeking a highly experienced and strategic Full Stack Automation Engineer with a proven background automating tests for industrial core banking platforms. In this tech role, you will be responsible for establishing, leading, and managing the test automation strategy, standards, and practices specifically for our core banking and integrated financial product systems. You will drive the design, development, and scaling of robust, full-stack automation frameworks, providing comprehensive test coverage for user interfaces, APIs, microservices, and critical integration layers interacting with enterprise core banking systems (such as those provided by Fiserv, FIS, Finacle, or similar). Your expertise will be crucial in ensuring the highest levels of quality, performance, security, and financial data accuracy through efficient and effective automated testing solutions. This position requires you to be a subject matter expert in full-stack test automation, with a demonstrated ability to build and scale test automation frameworks in complex, regulated environments. You will lead by example, mentor teams, and drive the necessary cultural change to embed advanced automation practices across the organization, ensuring the delivery of reliable and compliant financial software. Required Skills: Must Have: 5+ years of progressive experience in Quality Engineering and Test Automation. 5+ years of direct, hands-on testing, QA, or automation experience with at least one of the following industrial core banking platforms: Fiserv, FIS, or Finacle. Strong understanding of core banking domain concepts, processes, and data models (account lifecycle, transaction types, payment processing, interest calculation, regulatory reporting, customer data) and how they function within enterprise systems. Strong Scripting and Programming knowledge in languages such as Java, Python, JavaScript, or Groovy, with proven ability to build robust, maintainable automation frameworks and scripts for complex financial applications. Must have hands-on Experience in Developing Automation Scripts for UI using frameworks/tools like Selenium WebDriver, Appium, Playwright, or Cypress. Experience with BDD frameworks like Cucumber is required. (Experience with tools like Tosca is also valuable but focus on code-based automation skills). Must have strong experience in API Automation using tools/frameworks like Postman, SoapUI, or Rest Assured, specifically for testing APIs, web services, and microservices that interface with or extend the core banking platform. Extensive experience with database testing and advanced SQL scripting for data validation, test data management, and verifying transaction outcomes within relational databases. Exposure to MySQL, SQL Server, and/or PostgreSQL is required. Experience in using build tools like Gradle or Maven and testing frameworks like TestNG. Must have Experience in GitHub for version control and collaborative development of automation code. Very strong experience in designing, implementing, and maintaining CI/CD pipelines (preferred experience with Tekton, Cloud Build, and/or Jenkins) to integrate automated tests and implement quality gates for changes impacting core banking systems. Good to have Public cloud experience, especially GCP, demonstrating the ability to leverage cloud services for test environment management, test execution, and scaling automation infrastructure securely. Must have working experience in Mobile cloud platforms like Headspin or Perfecto for automating testing of mobile banking applications. Must have strong experience with multi-channel and system integration testing, specifically validating data flow and interactions between the core banking system and other internal/external applications. Must have strong knowledge in data visualization and reporting using tools like Extent Report and QlikSense to effectively communicate test results, quality metrics, and automation coverage for banking applications. Experience in using Test management tools like Xray, TestRail, or ALM for managing test cases, execution cycles, and defect tracking within a structured QA process. Must have experience in Jira for issue tracking and project management. Must have experience in designing and automating End-to-End user journeys that simulate real-world banking scenarios across multiple channels and system touchpoints. Ability to work effectively in diversified global teams and projects, collaborating across different time zones and cultures. Advanced troubleshooting skills, with the ability to diagnose and resolve complex issues across the full stack, particularly those involving core banking interactions or data discrepancies. Excellent communication, collaboration, and interpersonal skills, with the ability to articulate technical concepts and quality concerns clearly to both technical and non-technical stakeholders. Understanding of data security and privacy principles (data masking, encryption) and familiarity with regulatory compliance requirements in banking ([Mention specific relevant regulations if known]) as they relate to testing and test data. Nice to Have: Experience with multiple of the listed core banking platforms (Fiserv, FIS, Finacle). Knowledge of performance testing concepts and tools ([e.g., JMeter, LoadRunner]) for high-volume transaction systems. Exposure to Unix and Linux environments for managing test execution or environments. Exposure to AI tools like GenAI for potential applications in test case generation, test data creation, or test analysis. Knowledge on Current Market Trends about the Automation tools and Frameworks, specifically in the FinTech or banking space. Experience with Infrastructure as Code (IaC), Virtualization, and Container Orchestration (Kubernetes - K8s) related to setting up test environments. Preferred Qualification: Bachelor’s Degree in Computer Science, Engineering or equivalent work experience Min of 4+ years of SDET Experience Min of 4+ years of Test Automation Engg. Core Banking Automation Strategy & Standards: Establish, lead, and continuously refine the test automation strategy specifically for Ford Credit’s core banking applications and integrated financial products, ensuring rigorous quality standards aligned with business goals, regulatory requirements, and audit needs. Define and implement comprehensive test automation standards, best practices, and guidelines tailored for testing complex, high-transaction financial systems. Full Stack Automation Development: Design, develop, and maintain scalable, robust automated test suites covering the full application stack – including UI (Web and Desktop applications), APIs, and Microservices – with a critical focus on components that interact directly with or extend the core banking platform. Develop and expand advanced test automation frameworks, modernizing them to align with DevOps principles and cloud-native architectures. CI/CD Integration & Quality Gates: Enhance existing automation frameworks and develop new solutions to integrate seamlessly with CI/CD pipelines, ensuring continuous testing of core banking-related code changes. Design and implement automated quality gates and checkpoints within the CI/CD pipeline to prevent regressions and ensure the integrity of builds impacting core banking functionalities. Develop DevOps solutions for automating testing tasks, reporting, and automatically breaking builds upon critical test failures or quality degradation. Comprehensive Testing & Validation: Build and execute a comprehensive automated testing strategy covering unit, integration, regression, performance, and end-to-end testing, with a strong emphasis on validating core banking workflows, transaction processing, and financial data accuracy. Conduct meticulous software testing, verification, and validation of changes, especially focusing on preventing defects and incidents that could impact core banking operations or financial data integrity in production. Data Integrity & Test Data Management: Focus on automating tests that rigorously validate the accuracy, consistency, and integrity of financial data throughout its lifecycle within and across systems interacting with the core banking platform. Ensure the existence and availability of adequate, comprehensive, and appropriately obfuscated/anonymized test data that accurately reflects complex core banking scenarios and complies with data privacy standards and regulations. System Integration Testing: Develop and execute automated tests specifically for integration points between the core banking system and various upstream and downstream applications (e.g., payment gateways, general ledger systems, online/mobile banking platforms), validating data flow and system interactions. Compliance, Security, and Documentation: Create and maintain detailed testing evidence, test reports, and documentation for all automated tests, ensuring full compliance with internal policies, external regulations, and audit requirements specific to the financial industry. Incorporate security testing practices (e.g., API security testing) into automation where relevant, focusing on the secure handling of financial data. Identify and promote the adoption of best practices in code health, testability, observability, and maintainability within the automation code base and the applications being tested, contributing to the overall reliability and auditability of financial systems. Performance & Efficiency: Contribute to identifying and automating performance and load tests for critical core banking transactions and integration points to ensure scalability and responsiveness under peak financial loads. Continuously improve test strategies, test cases, and automation scripts to ensure optimal test coverage and efficient quality engineering practices for the core banking domain. Collaboration & Business Alignment: Collaborate closely with Product Owners, Business Analysts, Software Engineers, and Core Banking domain experts to understand complex financial requirements, define precise testing criteria, and prioritize automation efforts. Support development teams in troubleshooting and resolving technical issues, particularly those related to core banking integrations, data discrepancies, and test environment challenges. Leverage test automation insights to improve the reliability of core banking operations, contributing directly to positive business outcomes and streamlined financial processes.

Experience in Automation testing tools (Selenium, TestNG, JUnit, Cypress), Hands-on experience with API testing and automation (Postman, RestAssured), Jira, CI/CD pipelines (e.g., Jenkins, GitLab CI), Agile methodologies, Experience in writing clear and concise bug reports, test cases, and test documentation ISTQB, Playwright, Appium, JavaScript, Verification Testing, Playwright, Interpersonal Skills, Cypress, Communication, SAFE, Manual Testing, Core Banking About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job ID: 30032 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 2 Jun 2025 JOB SUMMARY We are seeking talented and motivated individuals for the role of Agile Test Engineer. Successful candidates will be experienced programmers who can develop user stories, develop test cases, break down, design, and develop solutions in an environment with constant collaborative discussions. They will be matured individuals who are comfortable working in an agile environment with critical peer reviews of design and code. They must be able to offer constructive critical reviews of other’s designs and code. They must be able to collaboratively work with product owners to develop use stories and test cases. They will be able to research, trial, and recommend new technologies of interest to the group. They will have experience with taking code through testing, deployment, and production and will not have merely handed off code to QA and Production Support RESPONSIBILITIES Key Roles and Responsibilities Requires a sound knowledge on Software Development Life Cycle and Software Testing Life Cycle Review product design documentation to ensure that requirements stated are correct, unambiguous and verifiable. Collect inputs and define test strategy and planning (types of testing, project scope, detail explanation of particular release, risk, assumption, issues, dependencies etc) Should possess strong knowledge in Java, Automated testing, API automation using rest assured/ API client, Gherkin/ Cucumber, Selenium, Appium, API testing, RDBMS and JMeter performance scripting, Ruby. Embedded in scrum team, test continually the solution in order to detect bugs as soon as possible. Correctly report bugs as per procedure defined. Advocate delivery excellence, minimising delivery risk. Work closely with cross-functional teams in agile development. Conduct continuous development and/or integration & testing. Contributing towards product evolvement and knowledge management Contributing to process improvement and ensure process compliance Support continuous improvement process by putting in place proactively actions to reduce impact and risk on assigned project. Ability to build effective working relationships. Strategy Awareness and understanding of the business strategy and model appropriate to the role Business Awareness and understanding of Retail business, the wider business, economic and market environment in which the Group operates Processes Awareness and understanding of Agile s/w development process, change and release management process People & Talent Strong development and testing life cycle knowledge. Strong sense of responsibility in managing the workload and deliverables Skill to coordinate with clients and with respect to all testing teams. Good project management and communication skills. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification Banking Domain Knowledge is preferable Experience in the software development using Agile methodologies Experience in software testing life cycle using Agile methodologies Knowledge & Experience in practising Agile & Lean framework Knowledge & Experience in the API & SQL Knowledge in Java programming language Knowledge in Selenium Automation / Cucumber / TestNg Experience in preparing Test Plan and Automation Test Strategy for the applications. Test Automation script development experience for Web, Client's, Mobile, Mainframe etc Knowledge in Performance Testing is an added advantage. Advocate delivery excellence, minimising delivery risk. Collaborate with cross-functional teams in agile development. Conduct continuous development and/or integration & testing. More than 7+ years’ experience in software testing domain Role Specific Technical Competencies Automation Testing (Selenium / Cucumber / TestNg ) API Automation Testing (RestAssured/ APIClient ) API Testing Database Technologies (SQL, NoSQL) Integration Technologies Agile Methodologies, Lean Framework Web & Mobile app skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Company Description RiskInsight Consulting Pvt Ltd. was established in India in September 2018 and is a subsidiary of Unison Consulting. Our mission at RiskInsight is to empower companies through innovative insurance and financial services. We provide a comprehensive suite of risk management consulting services, addressing areas such as credit, market, liquidity, insurance, and regulatory risk management. Our experts assist clients in implementing risk management and risk analytics systems through techno-functional consulting, system integration, business intelligence, and custom IT solutions for insured and financial institutions. Job Description: We are looking for a skilled Senior Mobile Test Automation Engineer with a strong background in both web and mobile automation testing. The ideal candidate will have hands-on experience with Selenium, Appium, and Cucumber, along with expertise in manual testing and test case writing. Your tasks will include: - Design, implement, and maintain automated test scripts and frameworks for functional, regression, performance, and integration testing. - Develop automation tools using Java. - Build and enhance reusable automation frameworks and libraries to improve testing efficiency. - Utilize tools like Selenium, Appium 2, TestNG, and JUnit for automated testing. - Integrate test automation into CI/CD pipelines using tools such as Jenkins. - Work closely with software developers, QA engineers, DevOps teams, and product owners to identify areas for automation. - Participate in grooming, sprint planning, code reviews, and technical discussions. - Defect Analysis and Reporting. - Mentorship and Leadership. - Documentation. - Manual testing. You have the following skillset to complement our team: - Minimum 10 years of quality assurance testing experience to work with other team members on planning, implementation, execution, and automation. - Monitoring of product test cases with knowledge of test case management tools, such as Jira-Xray. - Excellent analytical and problem-solving skills and excellent organizational skills and attention to detail. - Good No-SQL skills and familiarity with Mongo DB. - 8+ years of experience in creating test plans and test cases from written specifications or verbal communications. - 8+ years of experience in QA automation using Selenium, Java, Appium. - Excellent verbal and written English communication skills. - Experience with integrating automation scripts with GitLab. Personal: - Strong customer focus and well organized and always thinking one step ahead with our customer in mind. - Self-motivated individuals with excellent problem-solving skills. - Experience working closely with a development team in an agile environment. - English language is a must Show more Show less

Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally No Performance Parameter Measure 1 Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2 Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Appium.

Key Responsibilities Automation Strategy & Framework Development: Design and implement scalable automation frameworks for mobile and web platforms. Develop best practices, guidelines, and standards for automation tools and frameworks. Evaluate and recommend tools and technologies for effective test automation. Test Automation Implementation: Create, execute, and maintain automated test scripts for functional, regression, and integration testing. Collaborate with QA, development, and DevOps teams to integrate automation into the CI/CD pipeline. Integration Testing: Design and execute integration testing strategies to validate end-to-end workflows across systems and platforms. Ensure seamless integration of APIs, services, and third-party components with mobile and web applications. Quality Assurance Leadership: Provide technical leadership and mentorship to the QA and development teams on automation best practices. Drive continuous improvement of automation coverage, efficiency, and effectiveness. Collaboration & Stakeholder Communication: Work closely with product managers, developers, and business stakeholders to understand requirements and define automation goals. Communicate test results, automation progress, and metrics to stakeholders. Performance & Scalability Testing: Contribute to the performance testing strategy for mobile and web applications. Ensure automation solutions are scalable and performant across multiple environments and devices. Required Qualifications 8+ years of experience in software testing with a focus on test automation for mobile and web applications. Proven expertise in automation frameworks such as Selenium, Appium, TestNG, JUnit, Cucumber or similar tools. Strong experience with integration testing tools and methodologies (e.g., RestAssured, SOAP UI). Hands-on experience in scripting languages like Python, Java, JavaScript, or similar. Proficient in testing RESTful APIs, microservices, and backend integrations. Familiarity with performance testing tools (e.g., JMeter, LoadRunner) is a plus. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Ability to mentor and guide team members. Show more Show less

Position Overview: We are seeking a detail-oriented and analytical Mobile App Analytics Tagging QA Specialist to join our team. The ideal candidate will ensure the accurate implementation and validation of analytics tags within mobile applications, providing critical support for tracking and measuring user behavior. This role requires expertise in debugging tools, mobile app analytics platforms, and strong analytical capabilities. Shyftlabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation. Job Responsibilities: Tagging QA and Validation: Test and validate analytics tags for mobile apps to ensure accurate data collection and reporting Verify tracking events, parameters, and payloads across various user journeys. Develop and maintain automated test scripts for complex environments using Selenium, Python Debugging and Troubleshooting: Use tools such as Charles Proxy and Adobe Experience Platform (AEP) Assurance to inspect network requests and debug data flows. Identify and resolve issues related to analytics tagging and data discrepancies. Platform Expertise: Collaborate with developers, analysts, and product teams to validate Google Analytics (GA4) or Adobe Analytics (Launch/Experience Cloud) implementations. Work with tagging solutions like GTM (Google Tag Manager) or Adobe Launch. Hands-on experience with PyTest, BDD framework, Appium, Python. Experience working with Android emulators and iOS simulators. Experience working with any cloud platform like SauceLabs, BrowserStack, or any equivalent tools. Experience working with CICD tools like GitLabs, or any equivalent tools. Experience working in Agile environments. Expertise in cloud platforms like Jenkins, Azure, and GitLab, and experience integrating CI/CD pipelines. Documentation and Reporting: Maintain detailed QA test plans and documentation for analytics implementations. Communicate findings, gaps, and improvements to stakeholders and recommend solutions. Cross-Functional Collaboration: Partner with engineering, marketing, and data teams to ensure tags are aligned with business and reporting requirements. Conduct training or provide technical guidance to team members on analytics and debugging processes. Basic Qualifications: Technical Skills: At least 5 years of relevant technical experience. Hands-on experience with debugging tools like Charles Proxy, AEP Assurance, or similar. Familiarity with mobile app frameworks (iOS/Android) and understanding of mobile-specific analytics nuances. Proficiency in analytics platforms like Google Analytics (GA4), Adobe Analytics, or similar. Analytical Skills: Ability to interpret and troubleshoot analytics data to identify and resolve issues. Strong understanding of data layer design, implementation workflows, and analytics KPIs. A solid understanding of retail, e-commerce, and their related metrics. QA Expertise: Experience in QA methodologies, manual testing, and using test automation for mobile apps. Attention to detail with a focus on ensuring data accuracy and consistency. Soft Skills: Strong problem-solving skills and the ability to work in a fast-paced environment. Excellent verbal and written communication skills for cross-team collaboration. Preferred Qualifications: Familiarity with additional tools like Postman, Firebase, or AppDynamics. Knowledge of SQL for basic querying of analytics data. Experience with privacy and compliance standards like GDPR and CCPA in mobile analytics. We are proud to offer a competitive salary alongside a strong insurance package. We pride ourselves on the growth of our employees, offering extensive learning and development resources. Show more Show less

P2-C3-STS JD 5+ years of experience as a QA Automation Engineer, Software Development Engineer in Test, Software Developer, or similar Automation role 3+ years of experience in Java based automation 3+ years of experience in Agile methodologies BS in Computer Science or a related area, or with relevant work experience Demonstrated strong programming skills in Java, Selenium or other languages Experience enabling the teams with which you work to have high quality testing and best practices like CI/CD and Push on Green Proficient in mobile application testing, web app testing, test framework maintenance, and continuous improvement Proficiency at identifying and analyzing the root cause of complex bugs in your code as well as others code Knowledge of testNG, appium is a solid plus Have a passion for mentoring others and growing the careers of those around you Excellent communication skills Ability to work independently and guide team members and stake holders on automation testing. Design and develop scalable and resilient systems using Java to contribute to continual, iterative improvements for product teams Executes software solutions, design, development, and technical troubleshooting Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Mandatory SKills Selenium Show more Show less

Key Responsibilities We are hiring a PPC executive with 2 to 3 years of experience - work from office only. Immediate joining or within a short notice period. Job Responsibilities: - Campaign Strategy and Planning - Campaign Setup and Optimization - Budget Management - Keyword Management - Ad Copy and Creative Development - Performance Reporting and Analysis - Stay Updated on Industry Trends Preferred Qualifications: - Bachelor's degree in Marketing, Business, or a related field. - Proven experience as a PPC Specialist or similar role. - In-depth knowledge of Google Ads, Google Analytics, and other relevant tools. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Application Question(s): are you an immediate joiner ? * No Diploma Candidate Have experience in writing automation scripts on Selenium, Appium, Selendroid, lambdaTest, TestGrid, BrowserStack or similar applications for web application, mobile application. Education: Bachelor's (Required) Experience: PPC executive: 4 years (Required) Google Ads, Google Analytics: 4 years (Required) Campaign Strategy and Planning: 4 years (Preferred) Performance Reporting and Analysis: 4 years (Required) Language: Fluent English (Required) Location: Ahmedabad, Gujarat (Required) Work Location: In person

Role & responsibilities Design, develop, and maintain automated test scripts for web, mobile , and API testing. Collaborate closely with developers, QA analysts, and product teams to understand requirements and define test strategies. Execute automated test cases, analyze results, and log/report defects using standard defect management tools. Maintain and enhance CI/CD integration for automated testing pipelines. Participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives. Contribute to continuous improvement of test coverage, efficiency, and effectiveness. Required Skills Strong programming skills in Java . Proficient in test automation tools and frameworks: Selenium WebDriver, TestNG, Cucumber, Appium , and Rest Assured . Solid understanding of Software Testing Life Cycle (STLC) and Defect Life Cycle . Experience with version control systems like Git . Excellent problem-solving skills, analytical thinking, and attention to detail. Ability to work independently and as part of a team with minimal supervision.

QA Technical & Project Lead Roles & Resp: - Regular interactions with Customer on Project - technical product issues & testing status updates - Ramp up and understand complex Mobile applications quickly - Plan QA / testing requirements - Guide team on testing, review teams work - Hands on Testing Qualifications & Skills: - 6+ years experience - At least 2 years in active QA Lead role - Past industry level experience with Selenium and Mobile Apps automation - Preferably has Appium experience - Very good communication skills - At least B. Tech in Engg, Computer Science background Other requirements: Should be OK working with at least 6 hours overlap with US time zone (e.g. 5pm to 2am) Show more Show less

NPST is a fintech company bridging banking and fintech with its technology and payment solutions for the BFSI industry. As a Technology Service Provider (TSP) and Third-Party Aggregator Provider (TPAP), we serve banks, merchant aggregators, merchants, and consumers. Listed on the NSE Emerge platform in August 2021 with a market cap of ₹2000 Cr (as of Mar 24), NPST is an NPCI approved Merchant Payment Service Provider, acquiring merchants and facilitating payments. We have a strong client base, including 10 banks and 30+ PAPG and merchants. What will you do The ideal candidate will have expertise in manual (major) and automation testing for mobile applications and web. The ideal candidate should have a strong understanding of testing methodologies, API testing, defect tracking, and test automation, along with experience in collaborating with cross-functional teams. Key Responsibilities: Develop test strategies, and test cases to ensure complete coverage of business and technical requirements. Execute manual and automated test cases across web portals and mobile applications. Perform API testing and reporting using tools like Postman and Rest Assured. Ensure defect reporting and management using JIRA, Open Project, or similar tracking tools. Maintain well-structured test documentation and reporting for traceability. Implement basic test automation to improve efficiency and repeatability. Use tools like Appium, UI Automator, TestNG, and Eclipse for mobile and web automation testing. Analyze test coverage to ensure comprehensive validation of business processes. Manage test data and environment setup for efficient testing execution. Work closely with developers, product managers, and business analysts to ensure high-quality software delivery. Coordinate post-release monitoring to track system stability and user feedback. Provide timely reporting and analysis of test results to key stakeholders. Ensure proper test infrastructure setup and maintenance Evaluate test effectiveness and suggest improvements Handle test data creation, validation, and security What are we looking for: End-to-End Testing of Mobile Applications (majorly) and web portals. Experience into Banking domain is a plus. Strong knowledge of Testing Methodologies & Terminology (Bug Triage, Test Life Cycle, Test Strategies) API Testing & Reporting (Postman, Rest Assured) Proficiency in Testing & Tracking Tools (JIRA, Open Project, MySQL, Oracle, Putty, Eclipse, UI Automator) Basic Test Automation (Appium, TestNG, Selenium) Hands-on experience in Test Planning, Execution, and Reporting Understanding of Development & Deployment Cycles Team Handling & Leadership experience in a QA environment Excellent coordination and collaboration with development and product teams Education Qualification - Bachelors degree in software engineering or computer science. Experience - Total Experience: 3 to 5 years, Industry - IT/Software/BFSI/ Banking /Fintech Work arrangement 5 days working from office Location - Noida What do we offer: An organization where we strongly believe in one organization, one goal. A fun workplace which compels us to challenge ourselves and aim higher. A team that strongly believes in collaboration and celebrating success together. Benefits that resonate We Care. If this opportunity excites you, we invite you to apply and contribute to our success story. If your resume is shortlisted, you will hear back from us. Show more Show less

Job Title: SDET I About the Role: We are looking for a passionate and driven SDET I to join our QA/Engineering team. As an SDET I, you will work closely with our developers and QA engineers to design, develop, and execute automated tests that ensure the quality of our products. This internship is a great opportunity to gain hands-on experience in test automation, CI/CD pipelines, and scalable testing frameworks. Responsibilities: Collaborate with developers and QA engineers to understand product requirements and functionality Design and develop automated test cases for web, mobile, and/or backend applications Participate in code reviews and contribute to continuous test integration and deployment pipelines Execute manual test cases when necessary and report issues in a clear, concise manner Analyze test results, debug issues, and work with teams to ensure timely resolutions Maintain and enhance existing automation frameworks and test scripts Qualifications: Pursuing or recently completed a Bachelor’s/Master’s degree in Computer Science, Engineering, or related field Strong programming knowledge in one or more languages (Python, Java, etc.) Understanding of software testing concepts, including test case design, regression, and performance testing Familiarity with automation tools like Appium, Playwright, or REST-assured is a plus Good problem-solving skills and attention to detail Excellent communication and collaboration skills Will be good if candidates have good understanding about mobile app testing guidlines Good to Have: Exposure to CI/CD tools like Jenkins, GitHub Actions, GitLab CI Knowledge of testing APIs using tools like Postman or Swagger\ Experience with version control systems like Git Familiarity with agile development methodologies Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a SDET I you will be responsible for creating automated tests. They acquire the skills and competence needed to become a valuable contributor to their team with minimal supervision from senior engineers. Reporting to the Engineering Manager you will be part of the Product & Tech team, who is results-oriented and ready to learn and grow with an experienced team. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry? What You Will Do Contribute to the future of an innovative product that is revolutionizing the market of sports betting. Adhere to established test plans and test cases. Develop and debug Load testing scripts using Jmeter & Neoload. Also handle load test executions and reporting Conduct both exploratory and scripted testing. Proficiently generate and manage well-documented bug reports while actively communicating with the team. Acquire knowledge of assigned products. Demonstrate a foundational understanding of computer science fundamentals. Capably diagnose and resolve issues in automated tests, efficiently delivering modifications and enhancements of minor complexity under the direct supervision of senior engineers. Effectively maintain and execute existing test cases using test case management tools. Actively engage in all the planned activities of the squad, fostering a reputation as a valuable team member. Maintain awareness of organizational values and consciously strive to exemplify them whenever opportunities arise. Qualifications You are a passionate QA engineer, who is results-oriented and ready to learn and grow with an experienced team. Experience in testing enterprise applications. Experienced with one of the load testing tools like Jmeter, Neoload or Load Runner(must have skill) You are experienced in working with test automation frameworks using open-source tools like Selenium WebDriver, Appium, Robot Framework, Playwright etc. You are well-versed with at least one of the modern programming languages such as Java, JavaScript, C#, Python etc. You are eager to contribute to all testing stages: requirements analysis, test planning, design, execution, QA reporting and analytics. You have the basic knowledge of testing APIs using tools like Postman. You have good analytical skills and the ability to analyze business requirements. You have good verbal and written communications skills. You are open to learning new things and are a good team player. You take the initiative in learning new technologies and sharing knowledge. You are familiar with Scrum/Agile methodology. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

About the Role We are looking for a highly skilled and proactive Senior QA Engineer to join our technology team in Ahmedabad. This role is ideal for a quality assurance professional with hands-on experience in testing chatbot and video bot solutions, along with a strong understanding of modern communication protocols and emerging technologies. As a Senior QA Engineer, you will play a critical role in ensuring the performance, scalability, and reliability of our customer engagement platforms. Key Responsibilities Design, develop, and execute detailed test plans and test cases for chatbot and video bot applications. Perform end-to-end testing across various communication platforms, including mobile, web, and API layers. Collaborate closely with developers, product managers, and UX teams to understand product requirements and user flows. Conduct regression, performance, and integration testing to ensure quality at every release. Analyze test results, identify bugs, and work with the development team to resolve them promptly. Maintain and enhance automation test suites for continuous testing. Participate in sprint planning and contribute to agile QA processes. Must-Have Skills Proven experience in testing Chatbots and Video Bots . Strong understanding of QA methodologies, tools, and best practices. Hands-on experience with test management and bug tracking tools (e.g., Jira, TestRail). Experience with automation frameworks (e.g., Selenium, Cypress, Appium). Good-to-Have Skills Exposure to Artificial Intelligence and machine learning-based product testing. Familiarity with WEBRTC Protocol for real-time communications. Experience with WhatsApp Business API and RCS (Rich Communication Services) . Understanding of A2P (Application-to-Person) messaging and telecom integrations. Scripting knowledge (Python, JavaScript, or Shell scripting) is a plus. Experience with CI/CD tools like Jenkins, GitLab, or CircleCI. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Minimum 3 years of hands-on QA experience in a product or platform-focused environment. Show more Show less

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description As a SDET I you will be responsible for creating automated tests. They acquire the skills and competence needed to become a valuable contributor to their team with minimal supervision from senior engineers. Reporting to the Engineering Manager you will be part of the Product & Tech team, who is results-oriented and ready to learn and grow with an experienced team. Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry? What You Will Do Contribute to the future of an innovative product that is revolutionizing the market of sports betting. Adhere to established test plans and test cases. Develop and debug Load testing scripts using Jmeter & Neoload. Also handle load test executions and reporting Conduct both exploratory and scripted testing. Proficiently generate and manage well-documented bug reports while actively communicating with the team. Acquire knowledge of assigned products. Demonstrate a foundational understanding of computer science fundamentals. Capably diagnose and resolve issues in automated tests, efficiently delivering modifications and enhancements of minor complexity under the direct supervision of senior engineers. Effectively maintain and execute existing test cases using test case management tools. Actively engage in all the planned activities of the squad, fostering a reputation as a valuable team member. Maintain awareness of organizational values and consciously strive to exemplify them whenever opportunities arise. Qualifications You are a passionate QA engineer, who is results-oriented and ready to learn and grow with an experienced team. Experience in testing enterprise applications. Experienced with one of the load testing tools like Jmeter, Neoload or Load Runner(must have skill) You are experienced in working with test automation frameworks using open-source tools like Selenium WebDriver, Appium, Robot Framework, Playwright etc. You are well-versed with at least one of the modern programming languages such as Java, JavaScript, C#, Python etc. You are eager to contribute to all testing stages: requirements analysis, test planning, design, execution, QA reporting and analytics. You have the basic knowledge of testing APIs using tools like Postman. You have good analytical skills and the ability to analyze business requirements. You have good verbal and written communications skills. You are open to learning new things and are a good team player. You take the initiative in learning new technologies and sharing knowledge. You are familiar with Scrum/Agile methodology. Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like: Safe home pickup and home drop (Hyderabad Office Only) Group Mediclaim policy Group Critical Illness policy Communication & Relocation allowance Annual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Appium . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

We are looking for a Quality Assurance (QA) Engineer with at least 1 year of experience to join our team. The ideal candidate will be responsible for testing software applications, identifying defects, and ensuring high-quality releases. You will work closely with developers, product managers, and other stakeholders to maintain the highest level of software quality. Key Responsibilities: Develop, execute, and maintain test cases and test scripts based on business requirements. Perform manual and automated testing to ensure product quality. Identify, document, and track defects using bug-tracking tools (e.g., Jira, Bugzilla, etc.). Conduct functional, regression, integration, system, and performance testing. Collaborate with the development team to understand application features and test requirements. Ensure software meets user expectations and business requirements. Work on test automation scripts (if applicable). Report testing progress and quality metrics to stakeholders. Stay up to date with industry trends and best practices in software testing. Required Skills & Qualifications: 1+ years of experience in software testing or quality assurance. Strong knowledge of SDLC and STLC (Software Development & Software Testing Life Cycle). Experience in manual testing of web and mobile applications. Familiarity with test case creation, execution, and defect tracking . Basic understanding of test automation tools (e.g., Selenium, Cypress, Appium, etc.) is a plus. Knowledge of API testing using Postman or similar tools is preferred. Understanding of Agile/Scrum methodologies. Experience with bug-tracking tools like Jira, Trello, or Bugzilla. Good analytical and problem-solving skills. Strong attention to detail and ability to work in a fast-paced environment. Good communication and teamwork skills. Preferred Qualifications: Experience with test automation frameworks (e.g., Selenium, TestNG, JUnit). Knowledge of performance testing tools like JMeter or LoadRunner. Experience with database testing (SQL knowledge is a plus). Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Schedule: Day shift Weekend availability Education: Bachelor's (Required) Experience: Software testing: 1 year (Required) Location: Baner, Pune, Maharashtra (Required) Work Location: In person Expected Start Date: 25/06/2025

Expertise in Automation Testing experience with JAVA, Python, JavaScript, BDD/Behave, REST API, Postman, Selenium and Selenium Grid, Pytest framework, Jira, TestRail, and GitHub. Experience in REST API, Postman, and UI automation Testing (cross-browser testing) is a must. Automation experience in the IoT domain is a must. Experience in IOT technologies like MQTT , and knowledge of voice controllers like Alexa and Google Home is a plus. Experience in developing a Test Automation framework from scratch Experience with both Manual testing and a minimum of 5 years of relevant experience in Automation testing Experience integrating automation scripts into Jenkins (CI/CD) pipelines is a plus. Experience with Test Life Cycle Management and Agile Methodologies Experience in Appium or similar tools for Mobile automation. Good to have: Experience of working with SaaS Platform and its release process. Experience with Performance Testing with JMeter or similar tools. ISTQB Certification Show more Show less

About Client- It's a market-leading company with over 30 years of experience in the industry. As one of the world’s leading professional services firms, with $19.7B, with 333,640 associates worldwide, helping their clients modernize technology, reimagine processes, and transform experiences, enabling them to remain competitive in our fast-paced world. Their Specialties in Intelligent Process Automation, Digital Engineering, Industry & Platform Solutions, Internet of Things, Artificial Intelligence, Cloud, Data, Healthcare, Banking, Finance, Fintech, Manufacturing, Retail, Technology, and Salesforce Job Details :- Position: IOT QA Automation Experience Required: 3 to 7yrs Notice: immediate to 15 Days Salary: Open Work Location: Noida Mode Of Work: Hybrid Type of Hiring: Contract Project Tenure: Long-term project with no tenure limit Details JD:- An SDET is responsible for developing, executing, and maintaining software to test the product. and skills required for an SDET: Experience (2 to 5 years) Roles & responsibilities: Roles & responsibilities:- · Design & implement comprehensive QA strategies for firmware and mobile applications to meet project requirements · Very Strong in object-oriented design and coding skills, with experience in automating test cases using languages such as Python, JavaScript, and C. · Selecting and implementing test frameworks. · Driving automation efficiencies and coverage effectiveness using different automation framework tools and techniques. · Use hardware-in-the-loop or similar setups for integrated testing of firmware and hardware components · Reviewing development code to build an effective automation suite that covers technical and business integration automation coverage. · Designing a real-time automation dashboard to measure build quality and provide feedback to the agile delivery team. · Knowledge of Katalon is good to have. · Performing exploratory, and automation script development efforts. · Collaboration with various stakeholders - Product Management, Application Development, DevOps, and other Technical teams in planning and coordination is a must · Knowledge of firmware and cloud services required. Qualifications: · A bachlor’s degree in engineering, preferably in Computer Science or Electrical Engineering · Testing experience in the Smart Products & IoT area · 1 to 3 years of experience in IoT device and edge for connectivity with cloud backend · Familiarity with mobile, web automation. · Proven hands-on experience with Katalon Studio, Seleium, Appium and C++ programming · Experience in using various IoT protocol with HTTPS, TCP/IP · ISTQB certification is plus. Show more Show less