4.0 - 8.0 years

20 - 22 Lacs

Gurugram, Bengaluru, Delhi / NCR

Work from Office

• Application Development Support o Ensure that all requests raised by clients and users are handled timely and appropriately by possessing technical knowledge of operating systems, applications, and software development lifecycle. o Provide technical support to teams within the organization, and to external clients when required. o Update technical documents and procedures to reflect current state. o Provide support for application deployments. o Assist with systems integration when needed. o Collaborate with On-Site Application Development Support Team. • Appian Application Support o Troubleshoot, fix and enhance the defects raised in Appian based applications; o Understand the differences between REST, SOAP and the basic design principles in integrating to Web Services; o Debug issues in Interfaces, Process Models and integrations and provide short term/long term solutions. o Identify chokepoints and provide design recommendations to enhance the performance of the Application o Provide technical guidance to junior developers as and when required; • Defect Remediation o Remediate defects based on business and client priorities to address service disruptions, incidents, and problems. • Client Experience o Deliver quality customer service interactions to our internal and external customers to create a positive experience. o Take ownership of solving a customers problem promptly; use all available resources to achieve the best outcome. About You Skills and Knowledge • Strong technical insight and experience to inform, guide, challenge and support technical decisions. • Strong analytical, conceptual, and innovative problem-solving abilities. • Strong attention to detail. • Ability to work independently while being in a team environment. • Excellent communication skills both written and oral; ability to effectively communicate technical material to nontechnical users. • Goal-oriented and a self-starter. • Ability to quickly learn, adapt and change to meet the needs of a changing environment. • Ability to explain complex ideas to those with limited IT and systems knowledge. • Excellent problem-solving skills. • Customer service oriented. • Ability to work in a fast-paced environment without direct supervision. • Development or Support experience in the Canadian Financial industry is an asset. • Track record of actively seeking opportunities for process improvements, efficiency gains, and system optimizations in the context of automation and orchestration Experience and Qualifications Job Related Experience Minimum Requirement: 4+ years Must Have: • 3+ years of experience as a developer or programmer/support engineer, including 2+ years of experience in the brokerage securities/Asset Management industry. • 2+ Years of Appian BPM (or similar) Hands-On Development Experience • 1+ years of experience and intermediate level knowledge of Java/J2EE development, including Spring, Hibernate, MyBatis, JPA, RESTful API, Spring www.fidelityrecruitment.com Boot. • Strong Hands-On knowledge of SQL and database platforms such as: MySQL, SQL Server, Oracle, database design • Handy knowledge of Unix/Linux operating system and Shell scripts • Exposure to Automated testing, DevOps, Change Management concepts • Experience with Agile Development Methodologies. Nice to Have: • Experience with the following: o PowerBI, Talend, ETL, Data Warehouse, Control-M o uniFide, Salesforce or Dataphile platform would be an asset. o Working knowledge of HTML and Adaptive/Responsive Design o DocuSign and document management platforms o Atlassian stack (JIRA, Confluence) • Hands-on expert in creating high performance web applications leveraging React, Angular 2. • Some knowledge of concepts such as TypeScript, Bootstrap Grid System, Dependency Injections, SPA (Single Page Application). • Experience with cloud-based implementations. • Experience in setting up Secure File Transfer Protocols (SFTP) and file delivery. • AWS would be an asset. Education: • First degree level (Bachelors degree) or equivalent in Computer Science • Knowledge of the financial service industry Dynamic Working • This role is categorised as Hybrid

Posted 2 days ago

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Appian Support Engineer-Immediate Joiner Yoodobuzz

5.0 - 8.0 years

10 - 17 Lacs

Hyderabad, Pune, Gurugram

Work from Office

Appian, L2/L3 certified, Agile, Support

Posted 1 week ago

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