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DigiHelic Solutions Pvt. Ltd. logo
Salesforce Senior Business Analyst DigiHelic Solutions Pvt. Ltd.

7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a highly skilled Senior Salesforce Business Analyst with expertise in Salesforce Service Cloud and Sales Cloud, your role will involve acting as the bridge between business needs and technology to drive scalable, high-quality Salesforce solutions. Your responsibilities will include: - Collaborating with stakeholders across Customer Service, QA, IT, and Operations to align platform capabilities with business goals - Conducting gap analyses, process mapping, and impact assessments for new features and integrations - Analysing and documenting business requirements related to case management, shipment tracking, and regulatory documentation across global pharma logistics operations - Translati...

Posted 2 weeks ago

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