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10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Technical Architect at Salesforce, you will play a crucial role in supporting the full implementation lifecycle, from scoping to deployment in the evolving ecosystem of clients and partners, particularly focusing on the Telco and/or Media Industries using Salesforce Communication and/or Media Cloud. Your responsibilities will include working closely with Delivery Managers, Functional Solution Architects, clients, and development staff to architect technology solutions that meet client needs and ensure software products are leveraged correctly. You will collaborate with internal stakeholders to maximize the value of Salesforce Industry products and services, lead and mentor development teams, and be responsible for low-level design, development, and support of Salesforce-related projects. In this role, you will be hands-on in application configuration and customization, developing POCs, and designing detailed Salesforce-related projects from inception through production support. You will advocate and implement best practice development methodology, maintain awareness of Salesforce Industries products, and continuously learn and maintain certifications across enabling platforms. With over 10 years of experience, you are expected to possess significant knowledge in developing technology solutions, collaborating effectively within development teams, and have extensive experience in the Communication and/or Media Sector. Your technical skills should include hands-on experience in Salesforce Communication Cloud and/or Media Cloud modules, Salesforce/Apex, Apex Design Patterns, Visualforce, Lightning, LWC, data modeling, and application design and development. Desired certifications and qualifications for this role include Salesforce Industries Omnistudio Developer, Salesforce Industries CPQ Developer, Salesforce Industries Media Cloud Accredited Professional, Salesforce Certifications (Admin, PD1, and PD2), Integration Architecture, Identity and Access Management, Data Architecture and Management, Platform Security, and a solid understanding of Communication and/or Media industry regulations. A Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related field is preferred. If you are a self-starter with excellent communication skills, eager to learn new skills and technologies, and passionate about driving quality delivery of enterprise solutions, then this Technical Architect role at Salesforce is the right fit for you.,
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
haryana
On-site
The Technical Architect plays a crucial role in supporting the full implementation lifecycle within an evolving ecosystem of clients and partners. As a Technical Architect, you will be responsible for designing and building Salesforce industry-specific solutions for the Telco and/or Media Industries, particularly utilizing Salesforce Communication and/or Media Cloud. You will maintain a comprehensive understanding of the cloud-computing ecosystem and become a product expert in Salesforce Industry Communication Cloud and Media Cloud applications. Collaborating closely with internal teams and clients, you will architect technology solutions to meet client needs, ensuring that software products are leveraged correctly and adhere to best practices. Your responsibilities will include working with Delivery Managers, Functional Solution Architects, and development staff to design technology solutions, collaborating with internal stakeholders to maximize customer value, leading and mentoring development teams, and being directly involved in the low-level design, development, and support of Salesforce-related projects. In addition, you will be responsible for hands-on application configuration and customization, developing proof of concepts, creating detailed design documentation using UML diagrams, ensuring that systems meet business unit expectations, and delivering CRM and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies. As a Technical Architect, you will advocate for and implement best practice development methodologies, maintain awareness of Salesforce Industries products, learn new technologies, and contribute to internal initiatives to grow the consulting practice. This role may involve travel to customer locations. To be successful in this role, you should have over 10 years of experience in developing technology solutions, collaborating effectively within development teams, and preferably utilizing Agile development techniques. You should have extensive experience and understanding of the Communication and/or Media Sector, with a proven track record of successful design and implementation of customer projects. Technical skills required for this role include hands-on experience with Salesforce Communication Cloud and/or Media Cloud modules, Salesforce/Apex, Apex Design Patterns, Triggers, Workflow Alerts and Actions, Process Builders, Visualforce, Lightning, LWC, data modeling, and process modeling tools. Additionally, experience with platform security, data architecture and management, architectural design patterns, DevOps, and release management is essential. Desired certifications and qualifications for this role include Salesforce Industries Omnistudio Developer, Salesforce Industries CPQ Developer, Salesforce Industries Media Cloud Accredited Professional, Salesforce Certifications (Admin, PD1, and PD2), Integration Architecture, Identity and Access Management, and Data Architecture and Management. A solid understanding of Communication and/or Media industry regulations and certifications such as Certified Scrum Master or Certified Product Owner are also preferred. A Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related field is desirable.,
Posted 1 week ago
2.0 - 6.0 years
0 - 0 Lacs
pune, maharashtra
On-site
Job Description: You will work closely with the Delivery Manager, Functional Solution Architects, and clients to architect technology solutions that meet client needs. This involves leading project discovery workshops, creating scope and development estimates, and documenting requirements and designs. You will also mentor development and QA teams, lead application design, development, and support of Salesforce projects, and ensure the system meets business unit expectations and performance requirements. Your responsibilities will include detailed design of Salesforce projects, utilizing UML diagrams, design documentation, and best practices. Requirements: - Strong experience in configuration, customization, and programming with APEX APIs, APEX Triggers, Lightning Aura Components, and LWC. - Practical deployment knowledge of Visual Force, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls. - Experience in leading teams to analyze complex problems and implement solutions. - Proficiency in Salesforce CRM with end-to-end implementation experience, Salesforce.com integration, programming using Salesforce SFDC, Force.com, Java, JavaScript, XML, etc. - Strong Service Oriented Architecture and integration background. - Ability to define system landscape, identify gaps, and deliver CRM solutions. - Additional experience in Workflow Alerts and Actions, and programming with APEX, J2EE, HTML, XML, JSON. - Detail-oriented with the ability to learn new technologies and solutions quickly. - Ability to work independently, be a self-starter, and an innovator in exploring new technologies. Non-Technical Skills: - Good communication skills (written & spoken). - Strong analytical and logical thinking abilities. - Positive attitude and flexibility to work across teams and clients. Qualifications: - Bachelor's Degree or equivalent. - 5+ years of experience in developing technology solutions. - 3 years of experience in managing client-facing projects. - Specialization in gathering and analyzing information, designing comprehensive solutions, and meeting best practice standards and client needs. Responsibilities: - Serve as the first point of contact for all clients, ensuring customer support requests are entered into the incident ticketing system. - Create incidents in the ticketing system from e-mails and assign them to support staff. - Resolve technical incidents and escalate issues as needed. - Support employee inquiries regarding customer reported technical issues. - Provide verbal communication to management and written communication to customers on the status of issues. Qualifications/Requirements: - College or equivalent degree in Computer Science, Information Technology, or related field. - Relational database experience and SQL knowledge. - Ability to work well with other employees, exceptional customer service skills, and the ability to take ownership of issues. Experience: - 2+ years of application support activities. - Good written and verbal communication skills.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
We are looking for a highly skilled and experienced Marketing Cloud Testing team member to join our Marketing Automation team. In this role, you will work closely with brand teams, understand various data sources, build data ingestion pipelines, and test end-to-end data ingestion layers, data models, and visualization dashboards based on predefined test scripts. Your responsibilities will include building end-to-end test scripts for each release, running test scripts using testing platforms like Proton, documenting results, identifying bugs and errors, and collaborating with the development team to resolve issues. You will also audit technical developments, validate source data matching with MCI, create and update knowledge documents, design testing strategies, participate in data exploration and mapping activities, and maintain standard operating procedures for smooth operations of visualization data and insights. The ideal candidate should have a minimum of 3-4 years of experience in Dataroma/MCI as a hands-on developer, familiarity with visualization platforms like Tableau, Qlik, or Power BI, experience with data platforms and ETL tools such as Informatica, Alteryx, or DataIKU, and prior exposure to testing automation platforms. Excellent written and verbal communication skills, strong interpersonal and analytical skills, and the ability to provide efficient, timely, and reliable service to customers are essential. Knowledge of the Data Engineering & Business Intelligence ecosystem, Salesforce MCI certification, and familiarity with AppExchange deployment, Flow, Aura component, and Lightning Web component will be advantageous. At Novartis, we are committed to fostering an inclusive work environment and building diverse teams that reflect the patients and communities we serve. We strive to provide accessibility and reasonable accommodations to individuals with disabilities throughout the recruitment process. If you require an accommodation due to a medical condition or disability, please reach out to diversityandincl.india@novartis.com with your request and contact information, mentioning the job requisition number. By joining Novartis, you will become part of a community dedicated to helping people with diseases and their families through innovative science and collaborative teamwork. If you are ready to contribute to breakthroughs that positively impact patients" lives, we invite you to explore career opportunities with us. To stay connected and informed about future career opportunities at Novartis, you can sign up for our talent community here: https://talentnetwork.novartis.com/network For more information on the benefits and rewards offered at Novartis, please refer to our handbook: https://www.novartis.com/careers/benefits-rewards,
Posted 2 weeks ago
12.0 - 18.0 years
0 Lacs
karnataka
On-site
Technical Director - Salesforce For Product Engineering Location: India - Bangalore Experience: 12 - 18 Years Must Have Salesforce architecture + Director experience Should have experience in app exchange product Experience in International Client Interaction Responsibilities Design and develop Salesforce workflows and user interfaces (Hands-on) Specialize in gathering and analyzing information and designing comprehensive solutions that meet best practice standards and client needs. Ability to create prototypes and conduct design workshops Translate business requirements into working Salesforce solutions Deploy/implement Salesforce solutions to various client production and pre-production environments and troubleshoot issues Design, develop and modify Salesforce API to support external integrations, SSO, Community portal and system integrations. Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, programming with Lightning Aura Components, and good Knowledge in LWC Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com controls Handle Data migration, Data import and export automation, Data modeling and Data Security Create technical documentation such as design documents, specifications, software architecture documents, and instructions Analyze design and architectural issues and questions Support and assist management of the project development team Work in a team environment using a structured development process and deliver on time Follow up with issues in an efficient manner, including working hand in hand with Quality Assurance, Project Management. Desired Skills Excellent written and spoken communication skills. Excellent people management skill, should have handled Multi geographical team Ability to understand client needs. Ability to work independently and be a self-starter. Detail orientation and problem-solving ability. Detail-oriented with the ability to learn quickly to leverage new concepts, technologies, and solutions. Advanced analytical and problem-solving skills to evaluate business processes and recommend effective solutions. Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies. Advanced knowledge of project development life cycle, including the ability to coordinate and prioritize multiple complex projects. Ability to coordinate issue identification and resolution between internal and external clients and the development team. Expert knowledge of project development life cycles, including the ability to coordinate and prioritize multiple projects. Ability to lead and supervise others. Able to use advanced Excel, PowerPoint, Word and Vision features. Most preferred skills: SFDC knowledge or apps developed on Sales Force.com and knowledge in JIRA. Skills: sso,specifications,international client interaction,problem-solving ability,business requirements,apex web services,communication skills,data security,technologies,client needs,salesforce,apex classes,team environment,salesforce architecture,app exchange product,projects,lightning,user interfaces,management,project management,issue resolution,design documents,director experience,system integrations,api,visualforce,salesforce api,quality assurance,technical documentation,salesforce solutions,apex,design workshops,community portal,jira,flex,appexchange deployment,software architecture documents,structured development process,issue identification,data export automation,salesforce workflows,salesforce.com controls,people management,prototypes,data import,data modeling,project,data migration,project development life cycle,business processes,
Posted 3 weeks ago
5.0 - 10.0 years
12 - 16 Lacs
Indore, Pune, Ahmedabad
Work from Office
Location- Pune, Indore, Ahmedabad, Bangalore, Hyderabad What you can expect in the role: Collaborate with business, design and technical teams to thoroughly understand market needs and product requirements. Represent the product in the design and development process, ensuring product integrity throughout the product life cycle. Participation in pre sales and business development actively seeking new opportunities. Lead sound agile product management/ownership aspects and tasks such as vision, inception, product strategy, release plan, backlog management, agile requirements,life cycle management and change management. Serves as client advocate, providing expertise to technical and business audiences to help resolve client or team issues as well as highlighting risks. Participates in coaching and mentoring, follow up, and feedback of team members. Participates in thought leadership exercises and suggests opportunities for improvement. Negotiator: Creatively pursues and effectively presents win-win scenarios for client, POD and Globant Client-oriented: Through solid business acumen, builds empathy and cherishes the value of maintaining a good relationship with the client, centered in value outcome Attitude of transparency: Brings disclosure & transparency to the business, fostering trust and alignment Servant leader: Inspires others through his/her example, Empowers the team and is willing to get their hands dirty to get things done Facilitative: Leads & demonstrates value-add principles to a team while keeping things moving in the right direction and creating actionable outcomes Communicative and social: Communicates effectively and respectfully Team work: co-operating with fellow members while nurturing their aspirations. What do we expect from you: Minimum of 4 years of professional experience in Salesforce Design and Implementation. Should have in-depth experience in Salesforce (SFDC) CRM with end to end implementation experience. Strong knowledge of consuming APIs (SOAP, REST). Salesforce.com integrationexperience, including between different business systems as well as working with integration tools. Proficiency in programming using Salesforce SFDC, Force.com, JavaScript, and XML and their use in the development of CRM solutions. Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of Salesforce.com from scratch. Strong practical deployment knowledge of Salesforce Lightning UI, e, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and Salesforce.com s-controls. Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution. Must have excellent written, verbal and listening communication skills and be able to prioritize and deliver the most important things first. Experience with SFDX, Git source control, CICD is a plus.
Posted 2 months ago
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