668 Appdynamics Jobs - Page 3

Join us as an Environment Manager at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.. To be successful as an Environment Manager, you should have experience with:. Hands-on experience is a must in one or more technical skills under any of the technology platforms as below: (Technologies & tools are given below are for example purpose only) .. Mainframe COBOL, IMS, CICS, DB2, VSAM, JCL, TWS, File-Aid, REXX .. Open Systems and tools – Java, Jenkins, Web-services, APIs, XML, JSON, Parasoft/SoaTest –Service Virtualization.. Mid-Tier technology – MQ, WebSphere, UNIX, API 3rd party hosting platforms .. Data warehouse – ETL, Informatica, Ab-initio, Oracle, Hadoop .. Good knowledge of design/build/support activities in Cloud – Openshift infrastructure.. Experience of CI/CD pipeline support for DevOps team, provisioning Infrastructure in Physical, Virtual and Cloud environments (Openshift Cloud).. Knowledge of ITIL fundamentals for Change & Release Management.. Hands on experience working on WAS, RIT and aPaaS env and Jenkins/Nolio, Git/Stash.. Good knowledge on VmWare Virtualization.. Experience in tools like Bladelogic, AppDynamics.. Experience in monitoring tools like Elk.. Hands on experience on Cloud Platform Technology (AWS , Azure , GCP).. Hands on experience on Incident Management.. Some Other Highly Valued Skills May Include. Stakeholder Management and Leadership.. Decision-making and Problem Solving.. Understanding of Mainframes, Digital Channels .. Understanding of Cloud Technologies like AWS, Azure.. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. The role is based out of Pune.. Purpose of the role. To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.. Accountabilities. Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

Observability Engineer (Java + SQL) 📍 Location: Gurugram 🕒 Experience: 7+ Years | Domain: Observability / Monitoring / Data Reliability Are you passionate about data visibility and system reliability? Join us to work with top Financial Services clients and cutting-edge tools like Flink, Prometheus, Grafana, Dynatrace, OpenTelemetry , and more! Key Skills: ✅ Java & SQL (3–4 yrs hands-on) ✅ Observability Stack (Dynatrace, Prometheus, AppDynamics, etc.) ✅ Flink Cluster Mgmt & Stream Processing ✅ Financial Services Domain Knowledge ✅ Cloud (GCP preferred; AWS/Azure a plus) 🎯 GCP/AWS/Azure Architect Certification? That’s a big bonus!

Company Description At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well-poised to help revolutionize how homes are bought, sold, and managed. In the US , we partner with 7 out of the top 10 mortgage servicers , operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market. Combining operational excellence with a suite of innovative products and technologies, Altisource helps solve the demands of the ever-changing market. With innovation as a guiding principle and a focus on compliance and exceptional service, we provide end-to-end solutions in originations and servicing and offer online real estate platforms for consumers and investors. Founded in 2009, we continue to grow globally and add to our team of seasoned industry experts, innovators and collaborators relentlessly focused on driving results. Our workplace is fast-paced, as we’re constantly evolving to meet the needs of the industry and the customers we serve. Altisource is driving global software innovation, with an end goal of causing major disruption in the financial services industry and beyond. Role: Senior Software Engineer Experience: 6 - 10Years Job Description: Requires 6 -10 years commercial application development experience utilizing Backend Technologies. Strong hands-on experience with Spring Framework, Java, J2EE technologies. Strong hands-on experience with Databases and JPA/Hibernate. Good exposure to AWS services. Key requirement is an ability to quickly learn and stay current with new technologies. Good understanding of object oriented and asynchronous Java development. Good understanding of Microservices and REST API. Experience in Node.js with any backed framework is a plus. Having participated in product building or having work experience in a startup company is of added advantage. Ability to work in a high-paced dynamic environment with broad level requirements, deadlines, pressures etc. Must have experience with GIT Need to have excellent team orientation skills. Good Communication Skills required. Highly motivated, a Go-Getter who needs no supervision. Working knowledge on any cloud native services is a plus. Qualifications +6 years experience as Java developer B.E/B.Tech in Computer Science or similar. excellent knowledge on middleware apps like kafka/RabbitMQ Experience in the Spring, Spring Boot, and Hibernate Knowledge of developing REST API Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate). Familiarity with Object-Oriented Design (OOD) Good knowledge of popular Java frameworks like JSF and Spring MVC or any Micro service architecure Experience with test-driven development Results oriented and focused on meeting deliverable timelines. Problem solving skills, analytical mind, and a positive attitude Teamwork and willingness to listen to others Eagerness to learn new ideas, concepts, and technologies. • Understand the requirements from the Product Owners • Collaborate with the team for design and development of features • Ensure the deliverables from the Development is of high quality • Look for process improvements and drive towards excellence Key Result Areas: • Develop new features to meet the needs of Enterprise and Operations teams. • Own the deliverables from a Scrum team and responsible for meeting timelines • Coordinate rapid, smooth, and successfully iterative product launches in close collaboration with Product Owner, Quality Engineering and UI Teams WHAT YOU'LL DO: Handle production incidents in an effective manner and provide quick turnaround to customers Communicate adequately with customers to keep them informed on the status of their tickets at all times Co-ordinate with internal stakeholders such as QE, Product Management, Infrastructure support and Release management teams to deliver solutions to customer requirements Work as a team player to contribute to the overall operational success of the team by being flexible to work in shifts and weekend on call support activities. Document all the customer interactions and technical investigations in the ticketing system at all times Represent team in audit reviews, change advisory calls, business continuity programs such as Disaster Recovery exercises Execute IT application support activities. Envision and support adherence to best practices and standards Responding promptly to application alerts and issues. Level-2 Troubleshooting Applications / Infrastructure issues within benchmarked SLAs Responsible to report production impact details and able to elaborate to the management. Adhere to standards and processes for incident resolution. Maintain production support run books for each application. Analyze and drive to RCA (Root Cause Analysis). Assist in testing and monitoring systems changes implemented. Ensure compliance with Client policies and procedures. Provide appropriate status updates and track assignments on routine basis Level-3 responsibilities for identifying defective behavior within supported applications and work with the appropriate development team to identify root cause and communicate with end-users on the delivered solution. In addition, will need to coordinate with the application development team(s) on the release of hotfixes, features and functionality to supported applications. Will perform release migration steps to Production environments as documented in the release plan. Qualifications: You are a BE/BTech graduate in Computer Science, Computer Engineering or other Engineering streams. 5-7 years of overall experience, primarily in Java / J2EE, Oracle and/or MS/SQL Experience working with J2EE Application Servers (preferably JBoss / WebSphere/WebLogic / Tomcat) Experience in resolving complex technical issues in a Linux/Java/MySQL based platform Working knowledge and experience in AWS Cloud. Knowledge on UNIX, Shell scripts. Experience in application monitoring and performance monitoring using standard tools. Experience with tools such as AppDynamics, Splunk etc., Excellent written / verbal communication skills and excellent technical troubleshooting skills Prior production / product support experience is a must Working knowledge of the residential mortgage industry would be an added advantage Ability to quickly learn and stay current with new technologies, product features and their architecture Ability to work in a high-paced dynamic environment with broad level requirements, deadlines, pressures etc. Highly motivated, a Go-Getter who needs very little or no supervision Willing to work in flexible shifts Additional Information Are you up to the challenge? Apply today! Got a question? Contact our Talent Acquisition Team at working@altisource.com. At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Install, upgrade, and maintain CICS Transaction Server and related ISV products (e.g., CTG, CAFC, File Manager, Fault Analyzer, z/OS Debugger, Sysview). Apply RSU maintenance and PTFs for CICS and associated tools. Support and maintain over 240+ customized COBOL/Assembler programs. Assist development teams with installation and updates of CICS Web Services components. Regenerate bind files, WSDLs, copybooks, and wsbind files for web services. Perform RDO (Resource Definition Online) operations and manage CICS region configurations. Configure and tune SYSVIEW parameters and thresholds. Primary Skills Strong knowledge of CICS TS, CICSplex, and CICS Transaction Gateway Proficiency in COBOL, Assembler, VSAM, JCL Experience with CA-Top Secret / RACF for security administration Hands-on expertise with tools: CAFC, File Manager, Fault Analyzer, z/OS Debugger, Sysview, BMS/TS CICS, Assist/TS CICS, CA Verify In-depth understanding of CICS Web Services and RDO Proficient in dump analysis using IPCS and Fault Analyzer Working knowledge of MQ, DB2, Adabas Secondary Skills Basic z/OS System Programming knowledge Experience in software lifecycle management for middleware components Strong documentation and communication skills Ability to collaborate with cross-functional teams and third-party vendors Proactive problem-solving and performance tuning mindset

Main Purpose: • Participate in strategic planning discussions with technical and business stakeholders and is the single point of contact delivery partner for single or multiple sub-systems for global techno-functional product owner. • Architect and design solutions and guide the vendor teams to implement the solution as per the architecture and design. • Design, develop and implement components of a work package / project as per requirements, create a fault tolerant code and modify complex systems or develop new sub systems develop comprehensive unit testing cases and plans.• Update knowledge assets and guide team to do the same integrate work of developers WITH THE OBJECTIVE OF delivering high quality project deliverables WITHIN THE LIMITS OF delivery timelines, security, quality and performance guidelines• Be hands-on master developer on the system and coach developers of the vendors. Pair program with new developers on an existing system to build their capability.• Help implement a continuous learning culture within the vendor teams to build their capability the sub-system(s) he or she is leading. Knowledge Skills and Abilities, Key Responsibilities: Knowledge, Skills and Abilities Technical Skillsets : Proficiency in React, Java, Spring Boot, and Oracle database. Strong experience in RESTful API design and implementation Expertise in front-end technologies such as HTML, CSS, JavaScript, and TypeScript. Understanding of JMS messaging concepts Should have working experience in Node JS based Web Tooling for bundling and dependency management. Proficient user of IDEs such as VS Code, IntelliJ Proficient user of GIT Good understanding of microservices architecture and containerization Knowledge of Sonar, TeamCity, Maven, JIRA Ability to solve problems in coding, testing and deployment. Experience in Agile development methodologies. Expert level understanding of object-oriented design and development. Experience in troubleshooting complex systems using tools like Splunk, AppDynamics or the likes Experience : Minimum of 8+ years of experience with developing end-to-end complex systems with a multi-national or complex technology driven firm in India. Minimum of 2 years of experience working with outsourced vendor partners is BIG plus. Bachelor’s degree in Engineering or Physics or Mathematics is required. Understanding of Commodities, Logistics, Financing, Accounting or Derivatives is a BIG plus. Competencies : Strong oral and written communications with strong inter-personal skills to collaborate with vendor teams and global IT owners with attention to micro level details. Must be acclimatized working and dealing with client managers / senior management. Strong analytical and problem-solving skills. Strong change management skills, ability to manage several projects simultaneously while working under pressure to meet deadlines. Capable of working in groups as well as independently. Professional management of employee relationships at all levels. Ability to maintain the confidentiality of sensitive information. Team player with an enthusiastic approach to fresh challenges Key Responsibilities: Operate as a delivery partner in the 3-in-box operating model and partner with global techno-functional stakeholders and vendor technical teams to deliver strategic business objectives Own the BAU delivery and product support for assigned applications/systems Design and develop code along with driving vendor teams to deliver end-to-end systems Coach and Mentor the vendor developers for the assigned work stream. Key Relationships and Department Overview: Key Relationships: External: Strategic outsourcing partners. Internal: Technical and Functional partners and stakeholders based in UK, Moscow, Geneva, China etc. Department – TGS Trading IT is responsible for front-to-back delivery of various applications that enable Trafigura’s Oil & Metal’s trading.

Should have good knowledge and understanding on ITIL framework and ITSM processes e.g. Incident Management, Problem Management, Change Management, Service Request Fulfillment, Continuous Service Improvement etc. Experience working in IT Service Management tools (e.g. ServiceNow, Remedy, JIRA etc.) Hands on experience in change and deployment management in non-production as well as production environments Internal and external could service support (PCF, Azure Oracle Cloud) – Space creation, User access, Service configuration, Coordination of Orgs, Environment troubleshooting, SaaS Platform support (HPS/Salesforce/Oracle etc.) – Coordination of setup/integration, Environment troubleshooting, Configuration management, Ongoing maintenance, Experience in functional and infrastructure health check automation in non-production environments using open-source tools like Selenium. Experience in APM tools (Dynatrace, AppDynamics, Datadog, Splunk, SolarWinds) Knowledge on DevOps pipelines, tool chains and their integration ITIL V3 or V4 certification is an added advantage.

Job Description: Overview (Bank of America overview, BA Continuum India overview, Business Overview) Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals. We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide. BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank. Process Overview The TI team is responsible for all Consumer and Global Wealth & Investment Management (GWIM) business aligned infrastructure and end-to-end production services. This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery. Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering , Application Integration & Engineering, Performance & Capacity Management, Operational Excellence) to deepen concentration stability and innovation. Job Description Individual software professional will get an opportunity to work with L2 Application production support for Contact Center Desktop on various technologies like .Net, Angular JS, Production Support, Java basics, Monitoring tools like Splunk, Remedy, AppDynamics, myCTO etc., The primary responsibility is to ensure application stability and availability, incident management, Release support and to drive continuous process improvements and innovation to bring down cost of IT operations. The ideal candidate must be highly self-motivated, proactive, attention to detail, good mentor & leader with strong communication & management skills to interact with partners and Other Prod Support teams like L1, L2, L3, Application and Business stakeholders as required. Ability to think of process improvements to improve platform stability and resiliency. Responsibilities Production application incident management Production problem research and issue resolution Sev3 problem ticket tracking and closure activities Review production changes, setup/update monitoring for changes Improve application stability and reduce noise/errors Release & deployment support Communicate with peers and supervisors routinely, document work, meetings, and decisions Requirements Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization) Certifications, If Any: Not Mandatory Experience Range: 2 to 4 years Mandatory skills: experience in Database technologies, Informatica along with an exposure to Java/J2EE. Working knowledge on SQL / Oracle Production support experience in ETL (Extract, Transform & Load) jobs handling failures with data mapping. Hands on with Informatica in support and monitoring ETL processing and failures using Autosys Incident triage management and executive communication Hands on with Monitoring Tools like Splunk, AppDynamics, GlassBox or any related tools Documentation in building knowledge base articles. Desired skills: Leadership Skills Effective Communication Risk Management Business Acumen Focus on Customer requirements with Passion and Productivity. Effective Communication – Clear, Concise & Ability to articulate Problem/Solution Should be able to participate or conduct conference calls with tech and business users Secondary Skills (Experience/Exposure): Good to have ITIL certified Experience in Banking Domain is preferred Work Timings: Weekdays: 8 AM to 5 PM or 11 AM to 8 PM (rotational shift based on on-call roaster) Weekends: 8 AM to 5 PM (on rotation basis) Job Location: Chennai, Hyd, GIFT, GGM, MUM

What does a successful Java Architect do at Fiserv? You will be part of a team of seasoned professionals delivering cutting-edge technology solutions for Fiserv. You will have the opportunity to work on emerging technology trends such as Cloud, Containerization, Event-Driven Architecture, DevOps, and AI/ML. You will be responsible for designing, developing, and supporting enterprise-grade solutions tailored to business needs. Your role will involve collaboration with cross-functional teams to deliver holistic solutions that drive business success and innovation. What you will do: Lead the design and development of Java-based enterprise applications. Architect and implement distributed, scalable, efficient, and fault-tolerant systems using Microservices architecture. Build reusable platforms and frameworks for enterprise-wide adoption. Collaborate with onshore and offshore teams during development cycles. Conduct technical walkthroughs and design reviews with stakeholders. Define and track metrics and KPIs across the SDLC using industry tools to demonstrate performance and continuous improvement. Develop proof of concepts and design applications using best practices and modern standards. Champion and implement best practices, tools, and processes across teams. Work in Agile teams to deliver high-quality user stories on time. Mentor and guide junior developers and engineers on technology stacks and architectural principles. What you will need to have: 12+ years of strong experience in Java/J2EE technologies including Spring 6.0 and above, Spring Boot, Spring Microservices, Spring JPA, Spring WebFlux, and Hibernate. Proficiency in REST APIs, JSON, Swagger, XML, and Web Services. Hands-on experience with both SQL and NoSQL databases. Experience with event-driven architecture, Kafka, and data streaming platforms. Strong foundation in cloud platforms such as Azure or AWS. Familiarity with DevOps and SCM tools like Jenkins, GitLab, GitHub, and Azure DevOps. Experience with containerization and orchestration tools such as Docker, Podman, and Kubernetes. Knowledge of observability and monitoring tools like Dynatrace, AppDynamics, New Relic, ELK, Splunk, Moogsoft, CloudWatch, and Azure Monitor. Agile development experience and strong collaboration skills. A passion for engineering excellence and a mindset for continuous learning and experimentation. What would be great to have: Experience working on front end technologies – Angular, React, JavaScript, HTML etc. Knowledge on Python. Knowledge of Machine Learning & AI.

Role: Performance Tester Experience: 8+ Years Work Mode: Remote Notice Period: Immediate Joiners Only Shift Timings: 11:00 AM – 8:00 PM Mandatory Skills Hands-on experience with Performance Centre and LoadRunner Strong programming background (Java / Python) Experience with GCP or any Cloud Platform Proficient in tools such as Dynatrace, AppDynamics, and JMeter Good understanding of Web-HTTP protocols, API testing, and JavaScript Skills: web-http protocols,appdynamics,gcp,python,java,cloud platform,jmeter,api testing,dynatrace,loadrunner,load runner,performance centre,javascript

Join us as an Application Support - Corporate Digital Banking at Barclays, where you'll take part in the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. As a part of team of the team, you will deliver technology stack, using strong analytical and problem solving skills to understand the business requirements and deliver quality solutions. To be successful as an Application Support - Corporate Digital Banking you should have experience with: Essential Skills Practical experience of supporting and maintaining production environments with distributed systems and highly available services Working knowledge of IT Infrastructure components (for example Linux or Windows Server OS, MS SQL or Oracle Databases, Networks, Load Balancers, Storage) Practical experience of Observability/Monitoring solutions (such as AppDynamics, AppD Synthetics, Thousand Eyes, Splunk, ELK or similar) Good knowledge of shell scripting and modern programming languages like Python. Understanding of CI/CD Pipelines and Repositories, for example Jenkins and GitHub Some Other Highly Valued Skills Include Experience of working in either a SRE or DevOps model would be desirable, however if you don’t have experience but do have a passion and a demonstratable understanding of what it means we would still love to hear from you Ability to work in large, collaborative teams to achieve organizational goals Ability to construct SQL queries and interrogate databases Understanding of software skills such as design, development, maintenance, testing and software improvement Flexibility to react effectively to changing priorities and a willingness to step outside of role boundaries to achieve results. Experience of working in a financial services institution, or in a regulated enterprise scale organization You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders. Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance. Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing. Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues. Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Position Overview Job Title: Technology Service Analyst Location: Pune, India Role Description We are looking for a motivated Operation Services Specialist to join our HRIT Production Engineering team. This role requires a Professional with a wide variety of strengths and capabilities across multiple technologies and disciplines. You are expected to continually drive automation in all day-to-day production support activities. You'll work in a collaborative, thought-provoking environment that encourages diversity of thought, creative solutions, and requires a high level of accountability to deliver technical solutions and continuous improvements in the overall support strategy. You'll manage all aspects of the HRIT systems and work closely with geographically diverse support and development teams to continue to build a market leading support organization for Corporate Functions Technology (IT). What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Supporting Production Service operations covers two shifts in a day and Week end coverage for Maintenance schedule. Develop a good understanding of the activities required to execute production management functions. Support Service Operations teams in providing optimum service level to the business lines supported. Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem solving techniques and processes are applied Undertake specific functions within the relevant production management process as identified for the specific production management area. Participate in regular meetings with stakeholders, prepare and document meetings, track progress and communicates to stakeholders. Collect, interpret and respond to changes in production data, as appropriate. Track the implementation of resolution tasks. Provide regular and reliable reporting of relevant data to meet management requirements. Understand thoroughly the end to end application support process and escalation procedures, become fully conversant with all support tools that will be used to provide effective support in the relevant area (i.e. service operations). Maintain an end to end view of the application and infrastructure landscape. Provide input and contribute in Production Management related audits. Engage with other Service Operations groups to understand business requirements Support the collection, analysis and production metrics on process data for KPIs to find out improvements. Work with Release Management and Transition Management on application configurations changes Update the RUN Book and KEDB as & when required Participate in all BCP and component failure tests based on the run books Understand flow of data through the application infrastructure. It is critical to understand the dataflow so as to best provide operational support Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment, and acting on instruction of a run book. Drive knowledge management across the supported applications and ensure full compliance Drive continual service improvements Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your Skills And Experience Skills You'll Need Extensive IT experience (preferably within large corporate environments, controlled production environments including financial services technology in a client-facing function) and experience with people/team management and matrix management Having Engineering background on Computer Science Exhibit SRE mindset and exposure implanting SRE, DevOps, and agile methods Knowledge of databases (Oracle/MSSQL etc.), including working experience of writing Structured Query Language (SQL) scripts and queries Experience working on UNIX/Linux, Solaris, Java J2EE, PERL, Python, New Relic, Powershell scripts, Bash, and Ansible Knowledge of Cloud-based technologies (preferably Google Cloud platform), and knowledge of application performance tools (such as New Relic, Splunk, AppDynamics, Grafana) Skills That Will Help You Excel Articulate and experienced communicator able to communicate with a broad range of stakeholders and virtual teams Strong analytical and problem-solving skills Bachelor's degree in Computer Science or IT-related discipline (or equivalent work experience or diploma) ITIL Foundation Certificate CGP certification is a plus How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Description: Overview (Bank of America overview, BA Continuum India overview, Business Overview) Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals. We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions. Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide. BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank. Process Overview The TI team is responsible for all Consumer and Global Wealth & Investment Management (GWIM) business aligned infrastructure and end-to-end production services. This includes direct responsibility for production support, problem and incident management, operational change, as well as service and program delivery. Also supporting vertical functions (Release, Deployment & Environment Management, Application Integration & Engineering , Application Integration & Engineering, Performance & Capacity Management, Operational Excellence) to deepen concentration stability and innovation. Job Description Individual software professional will get an opportunity to work with L2 Application production support for Contact Center Desktop on various technologies like .Net, Angular JS, Production Support, Java basics, Monitoring tools like Splunk, Remedy, AppDynamics, myCTO etc., The primary responsibility is to ensure application stability and availability, incident management, Release support and to drive continuous process improvements and innovation to bring down cost of IT operations. The ideal candidate must be highly self-motivated, proactive, attention to detail, good mentor & leader with strong communication & management skills to interact with partners and Other Prod Support teams like L1, L2, L3, Application and Business stakeholders as required. Ability to think of process improvements to improve platform stability and resiliency. Responsibilities Production application incident management Production problem research and issue resolution Sev3 problem ticket tracking and closure activities Review production changes, setup/update monitoring for changes Improve application stability and reduce noise/errors Release & deployment support Communicate with peers and supervisors routinely, document work, meetings, and decisions Requirements Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization) Certifications, If Any: Not Mandatory Experience Range: 2 to 4 years Mandatory skills: experience in Database technologies, Informatica along with an exposure to Java/J2EE. Working knowledge on SQL / Oracle Production support experience in ETL (Extract, Transform & Load) jobs handling failures with data mapping. Hands on with Informatica in support and monitoring ETL processing and failures using Autosys Incident triage management and executive communication Hands on with Monitoring Tools like Splunk, AppDynamics, GlassBox or any related tools Documentation in building knowledge base articles. Desired skills: Leadership Skills Effective Communication Risk Management Business Acumen Focus on Customer requirements with Passion and Productivity. Effective Communication – Clear, Concise & Ability to articulate Problem/Solution Should be able to participate or conduct conference calls with tech and business users Secondary Skills (Experience/Exposure): Good to have ITIL certified Experience in Banking Domain is preferred Work Timings: Weekdays: 8 AM to 5 PM or 11 AM to 8 PM (rotational shift based on on-call roaster) Weekends: 8 AM to 5 PM (on rotation basis) Job Location: Chennai, Hyd, GIFT, GGM, MUM

Job Description: Role: Performance Test Lead Experience: 5+ years CTC Budget: Industry standard Job Location: Bangalore Working mode is WFO (5 days) Full-Time - Contractual (Based on performance can be converted to Client direct payroll Experiences and Skills Master's degree/Bachelors degree in computer science, Engineering, or a related field. Proven experience (5+ Years) in Performance Engineering Strong expertise in performance testing tools (e.g., JMeter, LoadRunner, k6, Gatling). Development background preferred. Familiarity with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). Strong problem-solving skills with the ability to diagnose and resolve performance issues. Excellent communication and stakeholder management skills. Experience in working with Agile and DevOps methodologies. Knowledge of integrating performance tests into Jenkins, GitLab CI/CD, or Azure DevOps. Experience with Dynatrace, New Relic, AppDynamics, or Datadog. Ability to work effectively in a fast-paced, collaborative environment and manage multiple priorities. Preferred Qualifications (Nice to Have) Certified Performance Testing Professional (CPTP) ISTQB Performance Testing Certification Certified JMeter tester Please find above Job Description - if interested kindly share updated CV to manikandan.nataraj@thakralone.in

We are seeking a highy motivated Software Deveoper to contribute to the expansion of our capabiities in designing and buiding robust data pipeines, Data Anaytics, APIs, and integration frameworks. These soutions wi interconnect monitoring patforms, teemetry systems, and anaytics toos. This is a hands-on engineering roe that requires a bend of software deveopment expertise, systems integration knowedge, and arge-scae probem-soving skis. The idea candidate wi have a strong passion for transforming operationa data into actionabe inteigence and be enthusiastic about everaging modern technoogies in the areas of automation, observabiity, and AIOps. Key Responsibiities: Data Pipeine Deveopment Design and deveop scaabe services and APIs to ingest, transform, and visuaize data from mutipe network and infrastructure monitoring toos. Contribute to buiding and evoving the AIOps data ingestion pipeine and toochain. Integration and Automation Buid integrations and automation using ow code soutions between SevOne, Netcoo, ServiceNow, and other teemetry and incident management patforms. Enabe capabiities ike automated remediation, inteigent aerting, and impact anaysis through custom soutions. Coaboration and Communication Coaborate with patform teams, network engineers, SREs, Architects to identify insights and improve operationa workfows. Soution Deveopment and Maintenance Ensure soutions are performant, secure, and aigned with interna patform standards. Contribute to documentation and knowedge-sharing across deveopment and support teams. Stay up to date with emerging trends in AIOps, observabiity, and infrastructure anaytics. Participate in code reviews, agie deveopment processes, and continuous improvement of toosets. Deveop microservices, REST APIs, and data modes to enabe event correation and enriched. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Basic : 5+ years of experience in software deveopment and or systems integration. Strong proficiency in mutipe anguages incuding anguages used in target deveopment toos Python (preferred), JavaScript, Node.js. etc. Knowedge of software deveopment ife cyce (SDLC), design patterns, and testing methodoogies. Domain Knowedge: Understanding of observabiity stacks and toos (e.g., Dynatrace, Grafana, Prometheus, Easticsearch, Spunk). Experience working with network and appication monitoring toos such as SevOne, Netcoo, AppDynamics etc. Famiiarity with automation patforms ike Ansibe, RIA (Formery Piant), Terraform. Understanding of ITSM patforms ike ServiceNow and integration best practices. Abiity to anayze data using statistica methods and reporting toos to identify trends, insights, patterns. Hands-on experience buiding APIs, microservices, and integrating third-party patforms. Experience in handing database management and version contro systems. Proficiency with RESTfu APIs and event-driven systems (Kafka, Webhooks, etc.). Abiity to assess the functionaity of existing software appications, debug issues, and test soutions to ensure seamess operations. Knowedge of CI/CD pipeines, DevOps principes and Networking Technoogies. Comfortabe working in a Linux-based environment. Strong communication skis and the abiity to work across teams. Preferred technica and professiona experience Exposure to AIOps patforms and reated architectures. Experience with SNMP, Sysog, IPFIX, and teemetry coection protocos. Famiiarity with coud services (AWS, Azure, or IBM Coud). Knowedge of data visuaization ibraries and frameworks (e.g. React, D3.js). Understanding of network infrastructure concepts and event correation techniques.

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role We're offering this role as associate level What you'll do As a Production Analyst, you’ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We’ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It’s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your Role Will Also Involve Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams’ refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills you'll need We’re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you’ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. You'll need an experience of 4+ years. We’re Also Looking For Experience in Devops, SRE Experience in container technologies like Docker, Kubernetes, OpenShift. Must have knowledge of DevSecOps tools like Git, Maven, Security Tool Any one of the Monitoring tools knowledge Geneos, Nagios, Prometheus, DynaTrace, AppDynamics, DX-APM, SPLUNK.Scripting Knowledge: UNIX Shell, Python, Scala, Java Experience in cloud provider like AWS, or Google Cloud Platform Working hands-on knowledge of configuring SLA, SLO, SLIs and infra + business rules/logics in AppDynamics,

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role We're offering this role at associate level What you'll do As a Production Analyst, you’ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We’ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It’s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your Role Will Also Involve Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams’ refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery The skills you'll need We’re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you’ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. You'll have an experience of 4+ years. We’re Also Looking For Experience in Devops, SRE Experience in container technologies like Docker, Kubernetes, OpenShift. Must have knowledge of DevSecOps tools like Git, Maven, Security Tool Any one of the Monitoring tools knowledge Geneos, Nagios, Prometheus, DynaTrace, AppDynamics, DX-APM, SPLUNK.Scripting Knowledge: UNIX Shell, Python, Scala, Java Experience in cloud provider like AWS, or Google Cloud Platform Working hands-on knowledge of configuring SLA, SLO, SLIs and infra + business rules/logics in AppDynamics,

About this role: Wells Fargo is seeking a Senior Infrastructure Engineer The Senior Infrastructure Engineer will design, develop, and implement near real-time data streams, ingesting and enriching business and operational data from various sources across the organization as part of a new enterprise observability platform. In this role, you will: Lead or participate in high level technical concepts spanning technology and business Develop specifications for complex infrastructure systems, design and test solutions Contribute to the testing of business, application and technical infrastructure requirements Drive solutions to reduce recovery Review and analyze solutions for cloud security, secrets management and key rotations Design, code, test, debug and document programs using Agile development practices Design complex system upgrades Resolve troublesome trends as they develop Develop a long range plan designed to resolve problems and prevent them from recurring Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications Platform Support and implementation experience 3+ years of experience in APM monitoring tools like Appdynamics / NewRelic 3 + years of experience with Elasticsearch development, integration, or support 2+ years of Ansible experience 2+ years of experience with scripting (i.e. JavaScript, Groovy, Python, Bash, etc.) and working from the command line in a Linux environment. 2+ years of experience using an automation/orchestration solution such as Ansible, Chef, Puppet, Salt, etc. 3+ Experience in Patching Support and Application Change management Knowledge and understanding of Cloud computing, PaaS design principles and micro services and containers Outstanding problem solving and decision-making skills Strong analytical skills with high attention to detail and accuracy Ability to develop partnerships and collaborate with other business and functional areas Design and implement multi-tenancy in Elasticsearch for data isolation and visualization in Kibana by different tenants of the shared service. Experience designing, implementing, deploying and managing large Elasticsearch clusters and ELK solutions. Advanced experience with Elastic Search to include designing Elastic infrastructure environments, performance tuning, managing Elasticsearch clusters, solution development for searching and analyzing indexed data. Advanced experience with Logstash to include collecting, parsing and transforming attribute data and log data from disparate sources, understanding the Elastic Common Schema and the use of Filter plugins. Excellent verbal, written, and interpersonal communication skills Job Expectations: Demonstrated experience with the Elasticsearch, Logstash and Kibana stack. Installation and configuration of Clusters Indexing Data Queries, Aggregations, Mappings Act as the subject matter expert for ELK implementation across the shared service platform. Ability to integrate with other operational data platforms and tools including Kafka, Splunk, etc. Experience with observability and monitoring products such as AppDynamics, Elastic Search, Datadog, NewRelic, Prometheus, Grafana, etc. Proven track-record of partnering with internal customers, architects, engineers and other technical partners to gather requirements, understand existing systems and develop value-added products/services. Experience in Automating with Ansible

Requirements Description and Requirements We are looking for a skilled and proactive Java Application Support Engineer with over 5 years of experience to provide technical support and maintenance for business-critical Java-based applications. The ideal candidate should have a strong understanding of application support practices, Java/J2EE technologies, debugging techniques, incident management processes along with experience in monitoring tools like Splunk, Appdynamics and Datadog. Key Responsibilities: Provide technical support and troubleshooting for Java-based microservices applications. Monitor and optimize application performance using Splunk, Datadog, and AppDynamics. Design, develop, and maintain Java microservices. Analyze system metrics and create monitoring dashboards. Participate in 24x7 support rotation for critical applications. Evaluate and recommend new technologies for system improvement. Additional Job Description Required Qualifications: Having 7+ years of strong experience in Java Applications Support. Knowledge of Java Exception and their troubleshooting - such as Null Pointer Exception, SQL Exceptions, Out of Memory exceptions. Understanding of Heap Dump. How to debug API performance issues using the APM tool. Experience on Splunk - Searching errors or particular strings in application logs using Splunk. Experience in various filter conditions in Splunk query. List of AWS services that are used in AWS. Understanding of Auto-scaling in AWS. Knowledge of S3 bucket. Lambda function in AWS. Incident management process - Standard operating procedure used in case of high severity P1/P2 incidents. Shift Timing: 6:30 PM IST- 3:30 AM IST EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Requirements Description and Requirements We are looking for a skilled and proactive Java Application Support Engineer with over 5 years of experience to provide technical support and maintenance for business-critical Java-based applications. The ideal candidate should have a strong understanding of application support practices, Java/J2EE technologies, debugging techniques, incident management processes along with experience in monitoring tools like Splunk, Appdynamics and Datadog. Key Responsibilities: Provide technical support and troubleshooting for Java-based microservices applications. Monitor and optimize application performance using Splunk, Datadog, and AppDynamics. Design, develop, and maintain Java microservices. Analyze system metrics and create monitoring dashboards. Participate in 24x7 support rotation for critical applications. Evaluate and recommend new technologies for system improvement. Additional Job Description Required Qualifications: Having 5+ years of strong experience in Java Applications Support. Knowledge of Java Exception and their troubleshooting - such as Null Pointer Exception, SQL Exceptions, Out of Memory exceptions. Understanding of Heap Dump. How to debug API performance issues using the APM tool. Experience on Splunk - Searching errors or particular strings in application logs using Splunk. Experience in various filter conditions in Splunk query. List of AWS services that are used in AWS. Understanding of Auto-scaling in AWS. Knowledge of S3 bucket. Lambda function in AWS. Incident management process - Standard operating procedure used in case of high severity P1/P2 incidents. Shift Timing: Rotational Shifts (4 AM -12 PM , 11 AM- 7 PM and 8 PM- 4 AM (Only weekend)) EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Job Overview: We are seeking an experienced Software Application Production Support Manager to manage the production support team for critical banking applications. With over 5 years of experience in handling production environments, you will be responsible for ensuring the stability, reliability, and performance of our banking software applications. This role requires strong technical expertise, effective team management skills, and experience working in high-pressure environments within the banking or financial services sector. Key Responsibilities: 1. Production Support Management: - Lead the production support team in managing the day-to-day operations of critical banking applications. - Ensure all issues are promptly identified, tracked, and resolved within SLAs. - Oversee incident management, including root cause analysis, problem resolution, and communication with stakeholders. 2. Application Monitoring & Maintenance: - Implement robust application monitoring processes to ensure early detection of issues. - Maintain system health, performance, and availability through proactive maintenance. - Ensure the timely execution of batch jobs, scheduled processes, and application tasks critical to banking operations. 3. Incident and Problem Management: - Serve as the primary point of contact for high-priority incidents, ensuring quick resolution and minimal business impact. - Conduct root cause analysis for recurring issues and work with development teams to implement permanent fixes. - Escalate issues to senior management and coordinate with internal teams and third-party vendors as necessary. 4. Team Leadership & Collaboration: - Manage and mentor the production support team, providing guidance, training, and development opportunities. - Collaborate closely with the development, QA, infrastructure, and operations teams to resolve issues and improve system stability. - Coordinate with business units to understand application requirements and address production concerns. 5. Service Level Management: - Ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs) for response times, resolution times, and system uptime. - Regularly review and enhance support processes to meet business needs and compliance requirements. 6. Release and Change Management: - Manage the deployment of application releases and patches to the production environment, ensuring minimal disruption to users. - Follow strict change management protocols for implementing changes in production, ensuring proper testing and rollback procedures. 7. Reporting & Documentation: - Create and maintain detailed documentation for production support processes, incident reports, and system configurations. - Generate regular performance and incident reports for management review and analysis. 8. Risk and Compliance: - Ensure that all applications comply with banking regulations and internal audit requirements. - Mitigate risks by implementing robust controls, backup, and disaster recovery plans for all critical systems. Requirements: 1. Technical Skills: - Strong knowledge of banking or financial software applications, including experience with core banking systems, payment gateways, or transaction processing systems. - Proficiency in troubleshooting application issues, debugging logs, and performing root cause analysis. - Experience with application monitoring tools (e.g., Splunk, AppDynamics, or New Relic) to track performance and detect issues. - Understanding of databases (MySQL) and their interaction with banking applications. - Familiarity with incident management tools like ServiceNow, Jira, or other ITSM platforms. 2. Management & Leadership: - 4+ years of experience in software production support, including at least 2 years in a leadership or management role. - Strong experience managing incident response teams and coordinating with multiple stakeholders in a high-pressure environment. - Ability to lead teams and manage resources effectively to meet production support objectives. 3. Banking Domain Knowledge: - Familiarity with banking operations, financial products, and regulatory requirements. - Understanding of banking security standards, such as PCI DSS and data protection regulations. 4. Soft Skills: - Strong problem-solving and analytical skills with the ability to prioritize tasks in a fast-paced environment. - Excellent communication and collaboration skills, with the ability to liaise between technical teams and non-technical business users. - Ability to work under pressure and manage multiple high-priority issues simultaneously. Immediate joiners are required. Show more Show less

This is the critical 2025 02 Site Reliability Engineer Advisor position in FedEx Office Omni Channel team for the current and future vision of FedEx Retail online Services. If not filled, this will put the execution of our vision of framework stability and resilience as well as print omni channel runway at risk. JOB SPECIFIC INFORMATION Drive improvement initiatives that support the overarching global reliability of the company's systems, including capacity planning, failover strategies, performance improvements, reduction of Mean Time to Awareness/Resolve, and postmortems. Leverage critical thinking to improve best practices and provides enterprise-level recommendations that ensure reliability and resiliency. Future oriented. Drives strategic planning. Mentor those in less senior positions. Perform other duties as assigned. Design, develop and implement enterprise scale reliability solutions to support the organization’s business strategy and goals. Work closely with our architects on an Agile team to fully understand systems and application monitoring, provide feedback, and request clarification as needed. Work with other engineers on a collaborative Agile team to address latency best practices on an ongoing basis. Review reliability requirements and data models and translate into responsible architecture Conduct design and code reviews with extended team to ensure that reliability code meets FedEx Enterprise Foundational Services standards Track and resolve performance bottlenecks Standardization of logs across applications ensuring that only the required information to support the application is produced for new and existing applications Applicant must work well under pressure Stake holder management in India and US time Skills/Knowledge Considered a Plus: Experience developing in the following languages: PHP, Java, JavaScript and SQL Experience with Relational Databases like Oracle and MySQL Experience using Monitoring Tools like VisualVM, Splunk, AppDynamics and New Relic Strong Knowledge of the Linux Operating System Understanding of Cloud Architectures - IaaS vs PaaS vs SaaS Understanding of software architecture and design patterns - Monolithic vs Microservices Practitioner of SAFe (Scaled Agile Framework) or other Agile methodologies Experience with the GitHub and Jenkins CICD Platforms Experience using Spring Frameworks like Spring Boot, Spring Cloud and Spring Data JPA Familiarity with networking concepts and best practices Understanding of the 12-Factor App and associated principles Automation experience like testing and deploying production applications Knowledge of the API First Philosophy Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Five (5) years of work experience in managing reliability and performance of infrastructure, applications and systems at scale. Knowledge, Skills and Abilities Fluency in English Problem Solving Skills Communication Collaboration Adaptability Ability to operate in a 24x7 environment encompassing global timezones Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Job Description Role: Technical Lead in Java Employment Type: Full Time (Permanent) Job Location: Noida (Our Locations): • India R&D Centre: B-56, 6th Floor, Tower B, The Corenthum, Sector 62, Noida (Near NoidaElectronic City Metro Station) Education: BE/ B. Tech - (CS/ IT/)/ MCA Experience: 6-9 Years Job Description: The Java Technical Lead will facilitate requirement analysis, design, development/coding and unit testing, conduct peer reviews and provide feedback and enhance frameworks. To be successful as a Java technical lead, you should demonstrate sound knowledge of industry best practices, good organizational and leadership skills, and proficiency in Java technologies. Job Responsibilities: Researches, designs, and develops high quality computer software systems. Analyzes software requirements to determine feasibility of design within time and cost constraints. Understand customer requirement & create functional specification/use cases along with nonfunctional requirement Help architect in research, prototype, POC of new tools & technology. Understand functional and performance requirements of overall systems. Creates technical design documentation for software changes and development. Develop unit and integration testing approach, documents test scripts & conducts unit & integration testing. Troubleshoots and resolves software issues. Analyze, design, and document system implementation, extension, and deployment best practices and design for particular projects and applications. Contributes to the development of project estimates, scheduling, and deliverables. Conducts code reviews for system modifications and development. Provide mentorship to younger engineers in the organization. Experience with software engineering tools like Github/bitbucket for configuration management, Jenkins for creating builds, and VisualVM/AppDynamics for performance monitoring and debugging. Desired Skills: Solid experience with Technologies like Java/J2EE, Spring, and Springboot- design & development of high volume, high-performance, high availability, microservices using proven Java-frameworks & technologies. Experience in creating & also working with 3rd party API Integrations JD – Technical Lead Strong experience in designing and developing microservices and reactive systems Hands on experience in design pattern and containerized applications Experience of building scalable and highly available distributed systems Superior communication skills (both verbal and written) that both existing and future clients will benefit from Strong attitude towards learning, upskilling and reskilling Good experience on Core-Java Good experience on Microservices, Object oriented analysis and Design, spring and springboot framework. Good experience on REST API and experience with JS framework (ReactJS) Job Type: Contractual / Temporary Contract length: 12 months Schedule: Morning shift Application Question(s): We are looking for a candidate who has 6 to 11 years of experience in Java and should have lead experience. Kindly reach me if you have this experience. Education: Bachelor's (Preferred) Experience: Lead: 2 years (Preferred) Java: 7 years (Preferred) Work Location: In person Application Deadline: 10/01/2025

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer – Mainframe Testing. In this role, you will need: Must have strong experience in Mainframe technology (COBOL, DB2, CICS, JCL, VSAM etc.) to Involve in System Testing, SIT, Functional and Regression Testing Test Cases and its execution. Need to Create, Run & execute JCLs in Mainframe, Validate the job status in spool, and have problem solving skills to resolve JCL errors, experience in writing in complex SQL Queries run Mainframe DB post execution. Identify and escalate risks and issues to project management and managers, Daily status progress reporting to project stakeholders, senior management, attend project calls and meetings and support e2e SIT, UAT and Penny Test Well versed with the different testing methodologies (waterfall, Scrum, Agile etc.), techniques phases tools and can use the same as per the project requirement. Execute tests, track and monitor defects/Stories to closure and produce test metrics and test reports using GitHub / Jenkins / using Automation tool etc. Must have excellent oral and written communications skills, ability to accept and deliver assistance to meet deadlines, self-directed, organized capable of multi-tasking. Should have good analytical and problem-solving skills. Should have experience in creating reports in JIRA, sharepoint and confluence etc. Leadership and Guidance Must have experience in creating test estimation, test strategy and assisting associates to create Test Plan. Should be providing regular updates to management while managing day-to-day testing activities, such as test monitoring and status reporting at the end of the testing day. Nurture team members on mainframe and fucntional skills and expertise e.g., REXX, JCL, COBOL, DB2, VSAM and CICS, Core Banking (Lending products, Product ledger management, Fees and interest etc.) Assign tasks based on individual skills and workload, ensuring efficient use of resources Track team progress and individual contributions against goals and deadlines Requirements The successful candidate will also meet the following requirements: Software Engineer in Testing with extensive Mainframe development and Testing experience with 8 + Years minimum experience and should be an SME in Mainframe Testing (zSeries) – JCL, DB2, COBOL, CICS, Endeavour, File Manager, Debugging the programs. Knowledge and usage of tools File Manager/File Aid, Xpeditor, Endevor and SPUFI Knowledge in Unsecured and secured lending area in Banking products e.g. Personal loans, Consumer loans, Mortgage, BACS (Direct Debit / Direct Credit) payments Should be able to view and read the JCLs to the testing environment using production JCLs. Should be able to analyze the COBOL, DB2 code when required and analyze abends from spool and usage of debugging tools. Able to create Test Scenarios, Test cases, Test Cases Execution using TOSCA, ALM JIRA and Quality Centre on mainframe-based systems and applications. Excellent Communication Skills TOSCA, GitHub, Jenkins, CICD Pipeline, ALM JIRA etc. - experience good to have. Cloud, GCP, Performance Testing (Jmeter, Performance center, Appdynamics) – Experience good to have Other Retail /wholesale Banking Experience – good to have. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Software Engineer Location: Bangalore Business & Team: The Commonwealth Bank is the leading financial institution in Australia and provides integrated financial services. The role sits within the Bankwest Technology division. Bankwest is a subsidiary of The Commonwealth Bank, and the Bankwest Technology division (BWT) is accountable for maintaining system resilience and supporting the delivery of our bold technology strategy at pace and scale. Bankwest Technology consists of Platforms and Chapters underpinned by areas of expertise that manage Bankwest technology, applications and systems to support the Bankwest business. Bankwest Technology is located primarily in Bankwest Place in Perth, WA and has a total approx. 650 employees. Impact & contribution: Empathetic and self-aware. You think and care deeply about how you might interact with your team, stakeholders and customers. A Mentor, harboring a passion to nurture, grow and influence those around you to think differently and always maintain a growth mindset. Innovative. You continually seek to improve the status quo for our customers. You inspire your team to do the same and remain resilient through change. Promoting quality and delivering at pace through the maximization of automation is one of the key focus area of the role. Risk Aware. You proactively identify and understand, openly discuss and act on current and future risks. Roles & Responsibilities: All aspects of the SDLC which includes Analysis, Estimation, Design, Development, Quality Assurance, Support, Maintenance and Optimization tasks. Coach and guide software developers. Drive pragmatic and fit for purpose solutions of high technical quality. Maintaining software design, engineering processes and quality standards including maintaining privacy of customer information and following secure code practice. Provide tools, expertise, and knowledge to help squad gain a shared understanding of outcome and shared ownership of quality. Maintains awareness of changes in the external environment and continuously advances the capability. Pro-actively look for ways to provide faster feedback, including uplift in test automation maturity in the squad. Work collaboratively with engineers within and across squads. Support the team in delivering quality outcomes within committed time frames. Maintaining Code Quality. Solving complex business problems Implementation services Production support Stakeholder Management - communication with a range of stakeholders, both technical and non-technical at all levels, including explaining complex technical issues to a non-technical audience. Risk Mindset – All Bankwest employees are expected to proactively identify and understand, openly discuss and act on current and future risks. Essential Skills: Minimum 4-8 years of experience with expert level knowledge, working with the following languages C# - .NET Framework and .NET Core GraphQL REST and API Development Front End Web Development (Angular preferred – only for Full stack. Experience working with the following Tools: IDEs (Visual Studio Code) Unit Testing Source Control systems such as Git Build & Deployment tools such as TeamCity, Octopus Deploy Monitoring tools such as Splunk, AppDynamics Database such as Oracle, MySQL etc. Awareness of the following Software Development Concepts: CI/CD and DevOps TDD and BDD Micro-services Architecture Secure Coding Practices Education Qualifications: Bachelor’s degree in Engineering in Computer Science/Information Technology If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 26/06/2025 Show more Show less

Key Technical Skills: Deep experience in Application Performance Engineering,Application Performance Management and Quality Assurance with deep understanding of Java/J2EE technologies. Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise systems. Ability to identify and define non-functional requirements and design systems to meet the same. Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified issues. Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or Azure. Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics. Experience in performance optimization of J2EE systems on any of the application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a must. Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture. Experience of working on Performance Testing Projects. Good understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and provide directions to the team on various aspects; Workload Model, Test and Monitoring Strategy, build performance models, and optimal Capacity Planning. Experience in Big Data Analytics like - Apache Kafka,