2069 Appdynamics Jobs - Page 16

This role deals with Providing the Observability & Monitoring related support to Application teams. This position will play a key role focusing on the Infrastructure, system, & application monitoring through existing & industry standard monitoring tools. This position will analyze the client monitoring requirements, coming up with viable automation monitoring solutions as per the Citi standards. Integrates in-depth specialty area knowledge with a solid understanding of Monitoring industry standards and practices. Responsibilities: Acts as Observability & Monitoring SME to Application teams and other team members. Intelligent Monitoring - Specialist of All Monitoring tools selected for Application/Infrastructure/Log monitoring, including predictive analytics. Collaborate with all the stakeholders, driving incident prevention activities through Self-Healing, expansion/tuning of monitoring and continued development of routine health checks and knowledge objects. Good understanding of how the team and area integrate with others in accomplishing the objectives of the organization. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with issues reported by Application teams. Applies professional judgment when interpreting data and results. Utilizes good understanding of apps support procedures and concepts and basic knowledge of technical areas to field issues and queries from stakeholders, providing short-term resolutions and work with relevant technology partners for long term remediation. Perform Testing , Upgrades & checkouts after new version releases and infrastructure updates. Develop and maintain technical support documentation. Drive ideas and information impacting the business positively by ensuring the quality of work provided by self and others. Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Appropriately assess risk when business decisions are made and communicate risks appropriately. Skillset: Education: Bachelor's degree in Computer Science or Information Technology. 3-4 year's relevant work experience Knowledge of Monitoring / Observability Tools, including self-healing capabilities. Knowledge of ITRS Geneos or AppDynamics would be a plus. Ability to communicate appropriately to relevant stakeholder (verbal & written) Knowledge of Containerization is a plus. Exposure to log monitoring tools like ELK/Splunk would be a plus. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

About This Role "Wells Fargo is seeking a Systems Operations Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow." In This Role, You Will Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems Make decisions on technical changes and enhancements Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals Required Qualifications: 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications 5+ years of hands-on experience in IT Production support, monitoring and observability tools across enterprise-scale environments. In-depth knowledge of production support processes, including incident management, change management, and root cause analysis. Experience with monitoring tools (Grafana, Splunk, Splunk, Thousand Eyes, Appdynamics, Prometheus, Elastic Stack(ELK)) and technologies(Unix, Shell Scripting, SQL/Oracle, SQL Server, Python, OCP, PCF, Cloud knowledge, AI, Gen AI) used in production environments. Excellent problem-solving skills and the ability to work under pressure to resolve critical issues. Strong communication and Interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with ITIL or other IT service management frameworks is preferred. Experience developing monitoring scripts, alerting logic, and automation workflows. This includes automation of monitoring and alerting workflows. Solid understanding of SQL with the ability to write complex queries for data analysis and reporting. Knowledge of containerization technologies such as Docker and orchestration tools like Kubernetes Understanding of Site Reliability Engineering (SRE) principles, with hands-on experience applying them Job Expectations: As a Monitoring and Observability Engineer, you will be expected to: Collaborate with Vertical Application Support Teams: Partners with application owners and support teams to understand system architecture, performance baselines, and critical business transactions. Act as a bridge between infrastructure monitoring and application-level observability. Enhance Observability Frameworks: Design and implement end-to-end observability solutions tailored to specific application needs. Ensure comprehensive coverage across metrics, logs, traces, and synthetic monitoring. Tool Integration and Optimization: Integrate observability tools (e.g., AppDynamics, ThousandEyes, Splunk, Grafana, Prometheus, Elastic) into application environments. Optimize dashboards, alerts, and reports to provide actionable insights. Automation and Scripting: This includes scripting using Python and Shell for automation and observability, including monitoring and alerting workflows. Develop automation scripts using Python or Shell to streamline monitoring setup, data collection, and alerting mechanisms. This includes automation of monitoring and alerting workflows. Maintain reusable scripts and templates for rapid deployment across environments. SQL and Data Analysis: Use SQL to extract, analyze, and correlate data from monitoring platforms and application databases. Support root cause analysis and performance tuning through data-driven insights. Incident Response and Continuous Improvement: This includes managing incidents and changes effectively. Participate in incident triage and post-mortem analysis to identify observability gaps. This includes managing incidents and changes effectively. Continuously refine monitoring strategies based on feedback and evolving application landscapes. Documentation and Knowledge Sharing: Maintain clear documentation of observability configurations, standards, and best practices. Conduct knowledge-sharing sessions with support teams to promote observability maturity. Posting End Date: 2 Sep 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-486783

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Ability to define and document performance goals such as KPIs /SLAs. Creating a framework for measuring and validating the goals. Expertise in building Full Stack applications with focus on performance and low latency. Ability to debug and profile Web/Mobile applications with Chrome Dev Tools or Native profilers Good understanding of Networking fundamentals, OSI Stack, DNS, TCP protocols, Browser rendering and various stages of execution Strong understanding of Distributed Systems, Fault Tolerance and Resiliency. Exposure to Domain Driven Design (DDD), SOLID principles and Data Modelling on various RDBMS, NoSQL databases. Expertise on working with microservices, API servers, databases, cloud native development, observability, alerting and monitoring systems. Sharp technical skills to solve issues across dependent applications. Strong communication and presentation skills. Preferably the candidate should have working / hands-on experience with Enterprise Architecture (EA) tools like Mega Hopex, Avolution ABACUS, Planview, Orbus iServer, etc Job Profile Define and understand current state enterprise architecture and performance metrics and derive low-level design/configuration to improve performance metrics with minimal or no impact to existing systems. Collaborate with key stakeholders in IT infra domain, IT-vendors, and other architects to achieve enterprise performance goals and reduce performance anomalies. Tuning of application, Database, configurations of the servers/tools to improve the overall performance. Placement/migration of application and infra components to improve performance without compromising security compliance Analyze monitoring and log data to arrive at proper infra sizing and capacity planning. Create framework and use automation to measure, validate and improve system/application performance. Participation in critical incident management and preparation of RCA. Tuning of Cloud native deployments with focus on Cost Optimization. Participate in architecture reviews to identify potential issues, bottlenecks and provide early guidance. Analyzing and taking corrective steps on bottlenecks identified by the various performance testing tools. Participate in architecture reviews to identify potential issues, bottlenecks and provide early guidance. Analyze and take corrective steps on bottlenecks identified by the various performance testing tools. Analyze system performance metrics, identify bottlenecks, and provide recommendations for optimization. Develop and implement strategies for improving performance, scalability, and stability. Design, execute, and analyze performance tests to validate system performance and stability. Work with development and operations teams to integrate performance considerations into the software development lifecycle. Troubleshoot and resolve performance issues, including identifying root causes and implementing corrective actions. Establish and maintain performance monitoring dashboards and alerts to track system performance. Document performance best practices, guidelines, and procedures. Implement a continuous performance program to ensure long-term application reliability and growth. Proficiency in performance testing tools (e.g., JMeter, BlazeMeter), APM tools (e.g., Splunk, AppDynamics), and other performance-related tools. Optimizing the performance of web applications across various platforms and architectures, including front-end and back-end systems. Focusing on optimizing the performance of hardware and software systems, including servers, networks, and operating systems. Working on the performance of CPU architecture, including performance modeling, micro-architecture study, and CPU subsystem specifications. Who You Are Educational Qualification BE/ BTech in (Computer Science/ Computer Science & Engineering/ Information Technology/ Software Engineering/ Electronics & Communications Engineering or equivalent degree in relevant discipline) or MCA or MTech/ MSc in (Computer Science/ Computer Science & Engineering/ Information Technology/ Electronic & Communications Engineering) from recognized University/ Institute. Desirable: Total Experience MBA as an additional qualification is preferred Minimum 12 years post basic qualification in IT field Experience In Relevant Architecture Field Minimum 5 years preferably in Banking / Financial Sector Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Description We are looking for Performance Test Engineer: (Exp: 3 to 6 Years on Performance Testing) Should have knowledge of Performance Testing Concepts & Performance Test Life Cycle. It will be good if to have a knowledge of Front-end Performance Testing concepts Attention to detail and good interpersonal and communication skills Expert in developing test scripts, creating scenarios, test execution, and analysis using LoadRunner / JMeter. Expert in compiling, analyzing, and interpreting performance test results Should have experience in monitoring Tools like – PERFMON, NMON, New Relic, AppDynamics, or Dynatrace Designing scripts as per the workload model Conducting a Load Test as per the scope Analyze the results & sharing a detailed report Logging a defect in detail for the identified bottlenecks Hands-on knowledge of SQL and PL/SQL query, C, Unix/Linux. Added advantage – knowledge of JIRA, Jenkins, SharePoint As a person, we believe that you are a team player who acts actively and shows responsibility for organizing your work and solving your tasks in a structured way. Good communication and openness are important in our agile everyday life where we value continuous learning and development. You are passionate about good customer experiences and follow up on tasks according to agreed deadlines. What We Offer We offer you professional growth, meaningful projects, open culture and an outstanding work-life balance! We offer you an opportunity to create the future of a growing, fast-developing and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge. Additional Information At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)

Join ABC Fitness, the leading technology provider for the fitness industry! Job Description INTRODUCTION: We are seeking a talented individual to join our team as a Lead Network Engineer. This position will play a role in the analysis, design, and standards development for the implementation efforts targeted to deliver a highly available enterprise network. The individual in this position is responsible for the implementation, security, and operational support of the ABC Network infrastructure for our corporate offices, data centers, and public cloud presences such as AWS/Azure. This position will also be responsible for the creation and upkeep of documentation to include strict adherence to our change control processes. WHAT YOU’LL DO: Manage the enterprise network and security infrastructure in conjunction with ABC’s Information Security team. Must ensure deployed solutions follow industry and vendor best practices and standards across the entire organization. Implement and manage cloud (AWS/Azure) networking solutions such as TGW, VPC’s, Direct Connect, and Local/Global Load Balancing as well as on-premises network solutions including Cisco and Palo Alto Next-Gen Firewalls with Intrusion Prevention, Cisco ISE, Cisco Umbrella, switches, routers, security appliances, wireless access points, and remote access/Site-to-Site VPNs. Assist DevOps team with the deployment of network configurations through Infrastructure as Code methodologies (Terraform/Ansible). Manage corporate office networks, wireless access points, security cameras, and SD-WAN using Cisco Meraki. Monitor the network infrastructure and ensure that ABC delivers an ‘Always On IT Service’ to our customers. Troubleshoot the entire TCP/IP stack and overall management of networking routing protocols such as BGP and OSPF. Perform packet captures and other analysis methods and for troubleshooting issues. Participate in standards/compliance audit processes to help ensures that ABC is compliant with all applicable laws and industry regulations as well as overall best practices. Assist in the implementation of ABC’s comprehensive Business Continuity and Disaster Recovery programs. Deploy and manage network/security management, monitoring, and logging tools. Create and maintain up-to-date network/ support documentation and diagrams. Adhere to ABC Incident/Change/Problem management policies and associated systems. Work within the physical data center environments for racking, stacking, cabling, and decommissioning hardware. Use effective critical thinking skills that will allow ABC to quickly recover from downtime and be able to solve issues and provide root cause analyses. Work closely with other departments/organizations to analyze requirements, solve problems, and collaborate on projects. Work in a highly effective and team centric environment and must be able to lead a project or process when needed with little to no supervision. Other duties as assigned by Management. WHAT YOU’LL NEED: 7+ years of deploying, managing, and troubleshooting firewalls, load balancers, switches, routers, and other networking solutions for on-premises and cloud-based enterprise networks. 5+ years of working in a physical data center environment. 5+ years of managing DNS and load balancing (F5) infrastructure. 3+ years of AWS/Azure cloud networking experience. 3+ years of experience with PCI-DSS. 3+ years of experience with Cisco hardware 3+ years of experience with Palo Alto firewalls Preferred Certifications: CCNP/CCIE, PCNSA/PCNSE, AWS or Azure Cloud Foundational. But wait, there’s more… BONUS SKILLS: Basic Windows and Linux system administration capabilities Basic understanding of the Software Development Life Cycle Basic understanding of container systems (Kubernetes) Experience with ticketing systems (Jira) Experience with monitoring solutions (Solarwinds, ThousandEyes, AppDynamics) Advanced scripting and automation abilities (Terraform, Ansible, Python, Bash, Powershell, CloudCLI) Understanding of virtual routing and forwarding (VRF) Understanding of AAA security protocols including TACACS, Radius, and OAuth Experience with Megaport Excellent oral and written communication skills Ability to explain complicated or technical information in a simple way to non-technical audiences Ability to collaborate with others in team environment Ability to multi-task and change direction quickly Eagerness to learn in a fast-paced environment Must be extremely detail-oriented and able to make sound decisions At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement. ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION: ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do— it’s a business imperative. Learn more at abcfitness.com. About ABC Fitness ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members , and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients. From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox , ABC Ignite, ABC Trainerize , and ABC Evo. Let's make your fitness vision a seamless reality, together. Learn more at abcfitness.com #LI-HYBRID If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About this role: "Wells Fargo is seeking a Systems Operations Engineer. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow." In this role, you will: Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems Make decisions on technical changes and enhancements Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals Required Qualifications: 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications 5+ years of hands-on experience in IT Production support, monitoring and observability tools across enterprise-scale environments. In-depth knowledge of production support processes, including incident management, change management, and root cause analysis. Experience with monitoring tools (Grafana, Splunk, Splunk, Thousand Eyes, Appdynamics, Prometheus, Elastic Stack(ELK)) and technologies(Unix, Shell Scripting, SQL/Oracle, SQL Server, Python, OCP, PCF, Cloud knowledge, AI, Gen AI) used in production environments. Excellent problem-solving skills and the ability to work under pressure to resolve critical issues. Strong communication and Interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with ITIL or other IT service management frameworks is preferred. Experience developing monitoring scripts, alerting logic, and automation workflows. This includes automation of monitoring and alerting workflows. Solid understanding of SQL with the ability to write complex queries for data analysis and reporting. Knowledge of containerization technologies such as Docker and orchestration tools like Kubernetes Understanding of Site Reliability Engineering (SRE) principles, with hands-on experience applying them Job Expectations: As a Monitoring and Observability Engineer, you will be expected to: Collaborate with Vertical Application Support Teams: Partners with application owners and support teams to understand system architecture, performance baselines, and critical business transactions. Act as a bridge between infrastructure monitoring and application-level observability. Enhance Observability Frameworks: Design and implement end-to-end observability solutions tailored to specific application needs. Ensure comprehensive coverage across metrics, logs, traces, and synthetic monitoring. Tool Integration and Optimization: Integrate observability tools (e.g., AppDynamics, ThousandEyes, Splunk, Grafana, Prometheus, Elastic) into application environments. Optimize dashboards, alerts, and reports to provide actionable insights. Automation and Scripting: This includes scripting using Python and Shell for automation and observability, including monitoring and alerting workflows. Develop automation scripts using Python or Shell to streamline monitoring setup, data collection, and alerting mechanisms. This includes automation of monitoring and alerting workflows. Maintain reusable scripts and templates for rapid deployment across environments. SQL and Data Analysis: Use SQL to extract, analyze, and correlate data from monitoring platforms and application databases. Support root cause analysis and performance tuning through data-driven insights. Incident Response and Continuous Improvement: This includes managing incidents and changes effectively. Participate in incident triage and post-mortem analysis to identify observability gaps. This includes managing incidents and changes effectively. Continuously refine monitoring strategies based on feedback and evolving application landscapes. Documentation and Knowledge Sharing: Maintain clear documentation of observability configurations, standards, and best practices. Conduct knowledge-sharing sessions with support teams to promote observability maturity. Posting End Date: 2 Sep 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 7+ years of hands-on experience in ServiceNow ITOM implementations. Strong expertise in: Discovery Service Mapping Event Management Proficient in JavaScript, Jelly scripting, and API integrations. Experience with MID Server configuration and troubleshooting. Good understanding of networking protocols, server infrastructure, and IT operations. Certified ServiceNow Administrator (CSA). Certified Implementation Specialist – Discovery or Service Mapping. Excellent problem-solving, debugging, and analytical skills. Strong communication and stakeholder management abilities. Preferred Technical and Professional Experience: Experience with AIOps, ML-based analytics, or predictive maintenance tools. Familiarity with CMDB health and governance frameworks. Exposure to cloud environments (AWS, Azure, GCP) and discovery in hybrid setups. Knowledge of ITIL v4 or other ITSM/ITOM best practices. Experience with ServiceNow integrations (like SolarWinds, AppDynamics, Zabbix, etc.). Prior involvement in Agile or DevOps environments. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

As the Senior .NET Production Support Analyst at Zinnia, you will be responsible for ensuring the stability, availability, and reliability of .NET-based applications in a production environment. Your role involves providing advanced support for incident management, issue resolution, system monitoring, and post-deployment validation. You will collaborate closely with development teams, infrastructure teams, and business stakeholders to proactively manage incidents, enhance operational processes, and maintain service levels for critical applications. Your key responsibilities will include serving as the senior-level point of contact for production support of .NET-based applications, monitoring application health, system performance, and job schedules using monitoring tools and logs, triaging and resolving incidents by identifying root causes and coordinating with relevant teams, managing the incident lifecycle using tools such as ServiceNow, participating in release and deployment activities, analyzing recurring issues to recommend or implement long-term fixes or process improvements, collaborating with business users for issue resolution and communication, maintaining support documentation and knowledge base articles, ensuring compliance with change control, security, and audit requirements, and supporting on-call rotations for critical incidents during off-hours. To excel in this role, you should have at least 5 years of experience supporting .NET-based applications in a production or application support role. You must be proficient in SQL Server for designing and developing SQL queries, have expertise in building Restful APIs, and possess experience working with technologies such as C#, React JS, Angular, and JavaScript. A solid understanding of .NET framework architecture and application components, familiarity with tools like Splunk, AppDynamics, Azure Monitor, and basic SQL Server knowledge are also essential. Strong problem-solving skills, excellent communication abilities, and experience in ITIL-based environments with ticketing systems like ServiceNow or Jira are required. A Bachelor's degree in Computer Science, Information Systems, or a related field is preferred. In summary, as the Senior .NET Production Support Analyst at Zinnia, you will play a crucial role in maintaining the operational efficiency and performance of .NET-based applications, ensuring seamless support, incident resolution, and collaboration across teams to uphold service levels and drive continuous improvements in the production environment.,

About Us MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent. We empower businesses by providing world-class software engineers, operations support, and infrastructure to help them grow faster and better. Job Title: Performance Tester Experience Required: 3+ Years Location: Navi Mumbai Job Description: We are looking for experienced Performance Testers to join our team for a large banking client in Navi Mumbai. The ideal candidates should have strong expertise in JMeter and performance testing practices, along with solid analytical and problem-solving skills. Key Responsibilities: Design, develop, and execute performance test scripts using JMeter Analyze test results to identify bottlenecks, scalability issues, and performance gaps Work closely with development, QA, and business teams to define performance test requirements Document test scenarios, test data, and results for review and knowledge sharing Provide recommendations to improve system stability, scalability, and performance. Participate in Agile ceremonies, sprint planning, and project discussions Required Skills & Qualifications: Minimum 3 years of hands-on experience with JMeter. Strong understanding of performance testing methodologies, load testing, stress testing, and endurance testing. Good knowledge of analyzing performance test results and identifying root causes. Educational Qualification: B.E./B.Tech (any stream) OR MCA OR M.Sc. (IT). Must have passed or be willing to clear ISTQB Foundation Level (or equivalent) within 3 months of joining (exam cost will be reimbursed by Mphasis) Strong analytical, troubleshooting, and communication skills. Good to Have (Optional Skills): Experience in Core Java for scripting and custom test development Knowledge of application monitoring tools (e.g., Dynatrace, AppDynamics, Grafana) Familiarity with CI/CD pipelines and performance testing integration. Other Details: Shift would be applicable, but women candidates would work in general shift (8 AM – 5 PM /10 AM – 7 PM) Employment Type: Full-time

About Us MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent. We empower businesses by providing world-class software engineers, operations support, and infrastructure to help them grow faster and better. Job Title: Performance Tester Experience Required: 3+ Years Location: Navi Mumbai Job Description: We are looking for experienced Performance Testers to join our team for a large banking client in Navi Mumbai. The ideal candidates should have strong expertise in JMeter and performance testing practices, along with solid analytical and problem-solving skills. Key Responsibilities: Design, develop, and execute performance test scripts using JMeter Analyze test results to identify bottlenecks, scalability issues, and performance gaps Work closely with development, QA, and business teams to define performance test requirements Document test scenarios, test data, and results for review and knowledge sharing Provide recommendations to improve system stability, scalability, and performance. Participate in Agile ceremonies, sprint planning, and project discussions Required Skills & Qualifications: Minimum 3 years of hands-on experience with JMeter. Strong understanding of performance testing methodologies, load testing, stress testing, and endurance testing. Good knowledge of analyzing performance test results and identifying root causes. Educational Qualification: B.E./B.Tech (any stream) OR MCA OR M.Sc. (IT). Must have passed or be willing to clear ISTQB Foundation Level (or equivalent) within 3 months of joining (exam cost will be reimbursed by Mphasis) Strong analytical, troubleshooting, and communication skills. Good to Have (Optional Skills): Experience in Core Java for scripting and custom test development Knowledge of application monitoring tools (e.g., Dynatrace, AppDynamics, Grafana) Familiarity with CI/CD pipelines and performance testing integration. Other Details: Shift would be applicable, but women candidates would work in general shift (8 AM – 5 PM /10 AM – 7 PM) Employment Type: Full-time

As a customer solution support individual at our leading AI-driven Global Supply Chain Solutions Software Product Company, you will be responsible for delivering an exceptional customer experience and providing support to BY Customers with an innovative and proactive approach to create customer value. Your primary focus will be on resolving customer issues of high complexity and demonstrating a high level of technical expertise to support BY solutions effectively. You will own the customer solution, ensuring high customer satisfaction and making a positive impact on NPS scores through end-to-end ownership, engagement, and proactive problem-solving. Working within a team of 120+ global associates across multiple locations, including the US, Mexico, India, Australia, and the UK, you will play a crucial role in delivering outstanding support and driving customer success. In our current technical environment, you will work with software such as BY Discrete, SQL, AppDynamics, Splunk, and Oracle/MSQL, as well as cloud architecture fundamentals in MS Azure and programming languages like Java and C. To excel in this role, we are looking for candidates with 2-4 years of experience in Supply Chain, SaaS, WMS, and Cloud Technology. Key responsibilities include understanding and resolving customer issues, reading product source code or design documents when necessary, owning and resolving cases for global customers within defined SLAs, documenting learnings and creating knowledge articles, replicating and maintaining customer environments, and ensuring timely triage and assignment of cases as a Techno-functional POC. You must maintain a sense of urgency and swiftness in customer interactions, collaborate globally using instant messenger and other tools, be flexible with working shifts, meet organization and team-level goals, and contribute to improving customer satisfaction through quality and timely solutions. Additionally, you will identify areas for improvement and automation, work towards departmental metrics, and exhibit excellent communication and interpersonal skills to engage with stakeholders effectively. At our company, our values are at the core of everything we do. If you share our values and are passionate about driving customer success, we encourage you to join our team and make a meaningful impact on our customers" journey towards excellence.,

As an ideal candidate for this role, you will possess very good communication skills with experience in handling clients. You will have a strong background in production support projects and processes, enabling you to effectively understand ticket requirements and take corrective actions while being able to push back when necessary. Your ability to work independently as an individual contributor will be crucial in this role. Moreover, you will be well-versed in production support-related roles and responsibilities, demonstrating a willingness to take ownership of application level 3 support activities. Familiarity with production support specific tools such as Monitoring tools like AppDynamics, Splunk, Logic Monitor, Grafana, Datadog, and Issue tracking tools like ServiceNow, Jira, BMC Remedy will be essential for success in this position. Additionally, you should have experience working with knowledge base tools like Confluence or any repository, and possess technical skills including SQL, analytical capabilities, and hands-on experience with programming languages. Any previous experience in the Insurance domain would be considered a plus for this role.,

As an experienced Performance Testing and Performance Engineering professional with over 5 years of expertise, you will be responsible for tuning, profiling, monitoring, and providing effective performance solutions. Your role will involve overseeing the entire performance testing process, from strategizing to execution, ensuring optimal performance for our clients. You should have a proven track record of managing a team and delivering top-notch performance engineering services to large clients. Your technical skills must include a minimum of 2 years of hands-on experience using performance testing tools like JMeter. Additionally, familiarity with tools such as LoadRunner, Neoload, or similar applications will be highly beneficial. Knowledge of API/Web Services Testing and proficiency in utilizing leading monitoring tools like AppDynamics, Dynatrace, JConsole, JVisualVM, Datadog, Splunk, and Application Insights is essential for this role. Experience in conducting performance testing across SaaS, PaaS, and on-premises technologies, especially in public cloud environments, will be advantageous. Previous exposure to cloud environments will be a plus. Working within an Agile environment, you will apply your methodology skills to drive performance testing initiatives effectively. Your expertise in tools such as Datadog, Splunk, and Dynatrace will be instrumental in ensuring the successful delivery of performance engineering solutions.,

As a NOC Analyst at our company, you will play a crucial role in managing our 24/7 Network Operations Centre. Your expertise in application and infrastructure monitoring tools such as AppDynamics, Thousand Eyes, Nagios, Datadog, OpManager, and AWS CloudWatch will be essential for ensuring the performance and availability of our critical applications. Your responsibilities will include ensuring continuous coverage of the NOC, monitoring and maintaining application performance using various tools, leading incident response efforts, and documenting network configurations and procedures accurately. You will also be responsible for performing system health checks, certificate management, and troubleshooting issues related to application performance, network connectivity, and server infrastructure. To qualify for this role, you should have a Bachelor's degree in computer science or a related field, along with at least 3 years of experience in a 24/7 NOC or IT operations role. Experience with monitoring tools like AppDynamics and Thousand Eyes, knowledge of network protocols and server infrastructure, and strong analytical and problem-solving skills are also required. Excellent written and verbal communication skills are crucial, as you will be providing updates and reports to management and stakeholders. If you are looking to chart your own path and grow your career while helping customers achieve financial freedom, this is the perfect opportunity for you. Join us in creating a welcoming and inclusive environment where your skills and dedication can make a real difference. Empower yourself and become a valuable part of our team.,

Exp- 5 to 12Yrs NP - Immediate JD Senior Monitoring Automation Engineer to join our team APM tools as Datadog, AppDynamics, Dynatrace, as well as log management tools like ELK and Splunk. Proficiency in Python and Shell scripting is essential.

Exp- 5 to 12Yrs NP - Immediate JD Senior Monitoring Automation Engineer to join our team APM tools as Datadog, AppDynamics, Dynatrace, as well as log management tools like ELK and Splunk. Proficiency in Python and Shell scripting is essential.

Exp- 5 to 12Yrs NP - Immediate JD Senior Monitoring Automation Engineer to join our team APM tools as Datadog, AppDynamics, Dynatrace, as well as log management tools like ELK and Splunk. Proficiency in Python and Shell scripting is essential.

Job Title- Service Operations - Production Engineer Support, AVP Location- Pune, India Role Description You will be operating within Corporate Bank Production domain or in Corporate Banking subdivisions, as a Production Support Engineer. In this role, you will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Training and mentoring new and existing team members, supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the BAU support queries from business are handled on priority and within agreed SLA and to ensure all application stability issues are well taken care off. Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem-solving techniques and processes are applied. Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Be responsible for your own engineering delivery and using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Train and Mentor team members to grow to the next role. Bring in the culture of innovation engineering and automation mindset. Your key responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Update the RUN Book and KEDB as & when required. Participate in all BCP and component failure tests based on the run books. Understand flow of data through the application infrastructure. It is critical to understand the dataflow so as to best provide operational support. Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a run book. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your skills and experience Recent experience of applying technical solutions to improve the stability of production environments. Working experience of some of the following technology skills: Operating systems (UNIX, Windows) and the underlying infrastructure environments Middleware (MQ, WebLogic, Tomcat, Jboss, Apache, Kafka, DAP, DWEB) Database environments (Oracle, MS-SQL, Sybase, No SQL) Automation, monitoring and data analytics tools (Monitoring tool (Geneos/Grafana/New Relic), scheduling tool (Control-M /Autosys), Ansible, Blue-prism, App dynamics, Splunk and similar tools) Scripting languages (UNIX shell, PowerShell, Python and any similar programming languages). Incident Tool (Service Now) and JIRA. Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent troubleshooting and problem-solving skills. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in virtual teams and in matrix structures. Experience | Exposure (Recommended): 10+ years of experience in IT in large corporate environments, specifically in area of controlled production environments or in Financial Services Technology in a client-facing function Service Operations, Development experience within a global operations context Global Transaction Banking Experience (Surveillance and Fraud Checks) is a plus. Experience of end-to-end application support (Level 1, 2) with good overview of Production/Operation. Experience of supporting complex application and infrastructure domains ITIL / best practice service context. ITIL foundation is plus. Problem Management and Change Management. Good analytical and problem-solving skills Preferably knowledge or experience on GCP. Experience of working in an agile work culture. Knowledge of DevOps, Scrum and SRE concepts. Participate in the Disaster Recovery / Release and Deployment activity on weekend Support. Participate in Hand-over and follow the Sun Model in Production Support. KPI improvement, Manual activity in Support to be automated. Working closely with the Development team on JIRA tickets as well for SRE. Worked on Confluence and KB Documents. Manage SLA and OLA for the application support. Business Competencies: Communication - Intermediate / Experienced Financial Management Intermediate Industry Knowledge - Intermediate Innovation Intermediate Managing Complexity Intermediate Technical Competencies: Intermediate Business Continuity/Disaster Recovery Intermediate Operational Management Intermediate Domain Knowledge: Knowledge of Corporate Banking would be advantageous.

We're Hiring: Technical Support Manager (6-10 yrs) Education B.E./B.Tech/MCA in Computer Science, IT, Electronics, or related field. Were looking for a Technical Support Manager with solid hands-on experience in application support, APIs, databases, and system monitoring someone who can lead the ops vertical and keep things running smoothly, no matter what. What You'll Do: Lead the application support team and oversee daily operations Be the go-to person for escalations and critical issues Ensure SLAs are met including after-hours support when needed Monitor enterprise applications, respond to incidents, and resolve issues fast Perform RCA and drive permanent fixes Strong command over APIs testing , databases (SQL), logs, and troubleshooting Work with logs, database queries, and infrastructure to maintain stability Coordinate releases, patches, and upgrades Keep internal documentation and knowledge bases updated Support Dev/Infra teams during escalations Participate in on-call support rotation Excellent communication and team leadership skills Tech Stack & Tools We Use: Monitoring & Logging : Kibana, Grafana, AppDynamics, Prometheus, Zabbix, Dynatrace Version Control : GitHub General Skills : System troubleshooting, alerting, DevOps & QA collaboration

Requirements Description and Requirements Role Value Proposition - MetLife is the leading provider of Group Benefits. The Group Disability technology organization is a diverse team of technologists, all working towards the common goal of ensuring the customer is at the center of everything we do. As a Full Stack Software Engineer in the Group Disability technology organization, you will leverage your technical expertise to solve complex business problems. You will lead technical design and development of a cross functional, multi-application platform for our Group Group Disability customers and their employees. This role will be responsible for development as well as driving technical decisions and best practices within the Group Disability mainframe technology stack. Key Responsibilities - Develop complex functionality on the Group Disability claims platform and integrate with other MetLife systems as part of an Agile scrum team Partner across MetLife development teams to craft end to end technical solutions Participate in fit/gap analysis of requirements, help manage user expectations and provide options, develop technical designs, conduct peer code reviews, write code Agile Sprint planning, including estimation, user story breakdown, user story review & feedback Deployment support Create and update necessary technical documentation Support diagnosis and remediation of production issues Diagnose, document, and correct/upgrade technical debt Mentor, motivate, influence, drive innovation, and coach broader technical team Work effectively in a matrixed organization to diagnose issues, solve problems, and deliver solutions Education - Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Engineering, or related field Experience - 2 Years To 4 Years Technical Skill - Required: 3+ years’ experience in Software Development and strong technical experience with designing & building enterprise scale mainframe applications Hands on development experience with COBOL, XML, CICS, JCL, SQL, VSAM, Changeman, File Manager, TSO, FTP, Fault Analyzer, Xpediter, MQ Experience with DB2 or similar databases and SQL Experience with waterfall, iterative and agile methodologies, and tools like JIRA or Azure DevOps Excellent verbal and written communication skills with focused attention to details, as well as, demonstrated professionalism and time/task management skills; ability to establish strong relationships. Preferred (Nice to Have): 4+ years’ experience in Software Development and strong technical experience with designing & building enterprise scale mainframe applications Background working in Insurance and/or Financial Services Experience driving DevOps adoption Experience in test-first practices, including Test Drive Development (TDD) and Behavior-Driven Development (BDD) 1+ years of distributed systems development with some of the following: JAVA/J2EE, SQL (PL/SQL), XML, HTML, shell scripts and the following frameworks/technologies: Spring, AngularJS, Node js, AWS Experience with integration tools such as MuleSoft, WebSphere Message Broker, Informatica, Redis Experience creating strategy and process for managing Continuous Delivery Pipeline using tools like: Subversion, Git, BitBucket, Bamboo, Jenkins, UCD, Nexus, Artifactory, Gradle/Groovy Experience instrumenting and using monitoring tools such as Splunk and AppDynamics About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application systems that have completed the development stage and are running in the daily operations of the firm. Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to ensure successful system design and functionality. Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact. Ensures essential procedures are followed and helps to define operating standards and processes. Act as a liaison between users/traders, interfacing internal technology groups and vendors. Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements. Acts as advisor or coach to new or lower level analysts. Provides evaluative judgment based on analysis of factual information in complicated and unique situations. Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information. Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Performs other duties and functions as assigned. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 8+ years experience in an Application Support role. Experience installing, configuring or supporting business applications. Experience with some programming languages and willingness/ability to learn. Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. Demonstrated analytical skills Issue tracking and reporting using tools Knowledge/ experience of problem Management Tools. Good all-round technical skills Effectively share information with other support team members and with other technology teams Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills Ability to communicate appropriately to relevant stakeholde Education: Bachelor’s/University degree or equivalent experience Total Experience: 8-9 years of progressive experience in IT, with a significant focus on production support within a large corporate environment, preferably in the financial services or banking domain. Leadership Experience: Proven experience as a technical lead, guiding, solutioning, delivering, and documenting team development efforts for successful project delivery and application support. Experience managing and mentoring team members. Production Support Specifics: Extensive experience in a production support role/environment is essential, demonstrating the ability to own and support mission-critical applications. Incident and Problem Management: Hands-on experience with ITIL Service Management framework , specifically Incident, Problem, and Change Management processes. Technical Skills / Knowledge Operating Systems: Strong proficiency in UNIX/Linux command line. Databases: Expert knowledge of Oracle database, including PL/SQL. Experience with MS-SQL, Sybase, and NoSQL databases (such as PostgreSQL or MongoDB) is also highly desirable. Big Data: Strong understanding and practical experience with Big Data platforms and technologies, including HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, and Kafka. Application Performance Monitoring (APM): Hands-on experience with monitoring tools such as AppDynamics, ITRS, Grafana or Splunk. Scripting Languages: Proficient in scripting with UNIX shell, Python, and PowerShell, PERL scripting is a plus. Middleware: Experience with middleware technologies like MQ, Kafka, WebLogic, Tomcat, JBoss, and Apache. Batch Monitoring: Familiarity with batch monitoring tools such as Autosys. Ticketing Systems: Experience with ticketing systems like ServiceNow or Jira. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Demonstrate ability to test custom services using load generating tools (ie Load runner, Jmeter, SOAP UI) across multiple protocols (Web HTTP, Siebel etc).. Experience working in CI/CD environments and cloud-based infrastructures and applications. Demonstrate experience in performance test scripting and executing test scripts. Ability to analyse NFR’s, volumetric Analysis. Should have knowledge of C, java, VB macros , Basic of SQL, shell scripts for customizing scripts and innovative automation process. Understanding of JAVA/JVM architecture, JVM, GC, Class loading, Thread dump, DB (oracle and SQL server) analysis. Knowledge of monitoring, profiling for app stack using APM tools such as HP Diagnostics/ CA Wily/ Dynatrace/ AppDynamics etc and in-depth analysis of server & application metric data. Able to accurately analyse performance test results and highlight issues in both technical and business language. Must Skills Loadrunner, Jmeter, scripting,telecom domain India VOIS Equal Opportunity Employer Commitment : VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Helios Full Stack Java Developer – C11 Project Description: Citi is embarking on a multi-year technology initiative in Wholesale Lending Credit Risk (WLCR) Technology Space. In this Journey, we are looking for a highly motivated hands-on senior developer. We are building the platform, which supports various Messaging, API, and Workflow Components for Loans Services across the bank. Solution will be built from the scratch using latest technologies. The candidate will be a core member of the technology team responsible for implementing projects based on Java, Spring Boot, Kafka using latest technologies. Excellent opportunity to immerse in and learn within the Wholesale Lending Division and gain exposure to business and technology initiatives targeted to maintain lead position among its competitors. We work in a Hybrid-Agile Environment. The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Individual Contributor – Write good quality code in Angular JS 16 Well versed with UI/UX Designs (Figma), Unit test using Jest Individual Contributor - Write good quality code in Java, Sprint Boot (related stack) Well versed with JUnit, Mockito, Integration Tests and Performance Tests Ability to design, develop components with minimal assistance Ability to effectively interact, collaborate with development team Ability to effectively communicate development progress to the Project Lead Work with developers onshore, offshore and matrix teams to implement a business solution Write user/supported documentation Evaluate and adopt new dev tools, libraries, and approaches to improve delivery quality Perform peer code review of project codebase changes Acts as SME to senior stakeholders and /or other team members Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Skills Required: 5- 8 Years Of Experience Good Knowledge of UI/UX Design and Tools (e.g. Figma), Angular JS and Jest for unit testing Good Knowledge of Spring including Spring Framework, Spring Boot, Spring Security, Spring Web, Spring Data Hands-on Knowledge of: Threading, Collections, Exception Handling, JDBC, Java OOD/OOP Concepts, GoF Design Patterns, MoM and SOA Design Patterns, File I/O, and parsing XML and JSON, delimited files and fixed length files, String matching, parsing, building, working with binary data / byte arrays. Good knowledge of SQL (Oracle dialect is preferable) Experience working with SOA & Micro-services utilizing REST. Experience with design and implementations of cloud-ready applications and deployment pipelines on large-scale container platform clusters is a plus Experience working in a Continuous Integration and Continuous Delivery environment and familiar with Tekton, Harness, Jenkins, Code Quality, etc. Knowledge in industry standard best practices such as Design Patterns, Coding Standards, Coding modularity, Prototypes etc. Experience in debugging, tuning and optimizing components Understanding of the SDLC lifecycle for Agile methodologies Excellent written and oral communication skills Experience developing application in Financial Services industry is preferred Nice to have experience: Messaging Systems: RabbitMQ, ActiveMQ, Kafka, Tibco. IBM MQ, etc. Tomcat, Jetty, Apache HTTPD Able to work with build/configure/deploy automation tools Linux Ecosystem Kubernetes and Docker Autosys APIm APM Tools: Dynatrace, AppDynamics, etc. Caching Technologies: Hazelcast, MemCached, Redis etc Qualifications: Relevant experience in the Financial Service industry Intermediate level experience in Applications Development role Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: SW Dev Ops Engineer IV Grade: 12 Location: Hyderabad ­ About NCR Atleos NCR Atleos (NYSE: NATL) is a global technology company creating exceptional self-service banking experiences. We offer all of the services, software and hardware solutions needed for a comprehensive self-service channel. NCR Atleos (www.ncratleos.com) is headquartered in Atlanta, Georgia. Position Summary This SRE Ops Engineer role is responsible for driving next generation service stability, reliability and performance of Cloud services Financial Services business unit. The position requires a strong understanding of and practical experience with cloud platforms, preferably Google Cloud Platform. Experience in running applications/services in the Cloud and associated processes and automation is required to be successful in this role. This position reports to the Manager, SRE Ops for Financial Services, and works with Software Engineering, Enterprise Architecture, Platform Architecture and the SRE Observability Engineers to ensure collaboration across all teams is facilitated. The ideal candidate will have a strong working knowledge of cloud technologies, a background in ITIL processes (Incident, Problem, Change, Monitoring) both in theory and in practice. The candidate should be able to demonstrate knowledge of key processes and tools associated with Production Operations. Position Responsibilities Ensure a “Cloud Ready” approach is taken to service availability, reliability and performance 24x7x365 on call support (in rotation) to manage and execute on the Incident Management process Execute on Problem Management, using modern tools for forensics and validation of root cause Software Development in terms of automating repeatable Operations tasks (TOIL) Define and manage the configuration management database (CMDB) to ensure accurate data is always available and in use for key production processes and automation Enable communications to both technical and business/Exec facing audiences in the spirit of transparency Capacity management for the cloud environments to ensure maximum availability and performance of services SRE Metrics & Monitoring Strategy (SLI, SLO, etc.) Accountable for the Backup, HA and DR implementation and exercise Partner with the Engineering ARE teams and product teams Responsible for SRE Ops Guidelines across all Clouds to ensure consistency in approach, execution and reporting Level 4 cloud infrastructure support Schedule and lead all continuous improvement activities including Incident reviews, Change implementation reviews, TOIL automation candidate areas etc. This position works closely with NCR Atleos’ Global – SRE team within NCR Atleos Chief Technology Office that guide the overall SRE strategy and direction for NCR Atleos. Basic Requirements BA/BS in Computer Science, MIS or related discipline 10+ years of IT experience 5+ Years experience in ITIL Service Management processes and associated domain technologies Exposure/experience with SRE as a discipline 3+ years experience with Google and/or Azure cloud platforms and technologies (IaaS, SaaS and PaaS) 5+ years experience in software development (Object Oriented JAVA/.NET/similar) 3+ years in Cloud deployment design with cost impact analysis and optimization 5+ years datacenter technology, architecture, and operational experience 5+ years experience supporting PCI-DSS, ISO27001, SOC2 certifications Demonstrated history of innovative thinking and delivery, including disruptive innovation 5+ years hands on experience in utilizing modern operations tools like ServiceNow, Dynatrace, AppDynamics, Splunk and similar. Highly organized Working knowledge of CI/CD pipelines Understanding of and experience with cloud native databases such In both GCP and Azure Excellent communication, meeting facilitation and listening skills Strong negotiation, team working and interpersonal skills Proficient with PowerPoint, Word and Excel Ability to travel both domestically and internationality if needed (note: should be minimal travel for this position) Preferred Requirements Working knowledge of Terraform scripting to develop “infrastructure as code” Working knowledge of other cloud automation tools like Ansible, Rundeck, and Chef System Admin level experience in ServiceNow/Dynatrace/AppDynamics etc Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. EEO Statement NCR Atleos is an equal opportunity employer. It is NCR Atleos's policy to hire, train, promote and pay associates based on their job-related qualifications, ability and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation or veteran status. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Very good hands on working exp in Testing process Having potential to lead teams Good Communication skills Banking Domain knowledge is good to have Preferred technical and professional experience Loadrunner, Dynatrace Knowledge of performance testing concepts Create LoadRunner automated scripts