677 Appdynamics Jobs - Page 14

Responsibilities Core Skills: Performance Testing and Engineering: Load testing tools (JMeter, Load Runner, etc.), APM and Logging (Grafana, Sumo Logic, New Relic, etc.), Cloud infrastructure and monitoring (AWS, CloudWatch, etc.) Essential Job Functions Lead the performance testing program, collaborating closely with agile teams and architects to build and maintain framework(s) to benchmark application performance across all layers of the application stack Apply advanced performance testing methodologies and best practices. Help setup production performance analysis framework and build-out strategies to load test the system Analyze test results, configure analysis graphs, and compile comprehensive performance test reports. Diagnose root causes of performance issues and implement optimization solutions to enhance application performance. Qualifications Qualifications Minimum of 10 years of experience in performance testing, preferably in a high-transaction SaaS environment, with proficiency in tools such as JMeter or Load Runner. Expertise in handling HTTP/HTML, web services, and asynchronous calls. Good-to-great understanding of memory and CPU utilization, throughput, latency, etc. Experience with monitoring and analysis tools like New Relic, Grafana, Sumo Logic, and AppDynamics. Experience with profiling and heap analysis tools Proficiency in at least one programming language. Experience with databases including MS SQL Server and MySQL Familiarity with AWS a plus Self-motivated, able to learn and research issues independently with a keen eye to details Must be passionate about wanting to make the software performance better i.e. “wont-quit-till-I-figure-out-the-root-cause mentality” Good analytical and problem-solving skills combined with technical writing and communication skills Familiarity with Agile/SCRUM SDLC strongly preferred

Join us as an Environment Manager at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. To be successful as an Environment Manager, you should have experience with: Hands-on experience is a must in one or more technical skills under any of the technologyplatforms as below: (Technologies & tools are given below are for example purpose only) . Mainframe - COBOL, IMS, CICS, DB2, VSAM, JCL, TWS, File-Aid, REXX . Open Systems and tools – Java, Jenkins, Web-services, APIs, XML, JSON, Parasoft/SoaTest –Service Virtualization. Mid-Tier technology – MQ, WebSphere, UNIX, API 3rd party hosting platforms . Data warehouse – ETL, Informatica, Ab-initio, Oracle, Hadoop . Good knowledge of design/build/support activities in Cloud – Openshift infrastructure. Experience of CI/CD pipeline support for DevOps team, provisioning Infrastructure in Physical, Virtual and Cloud environments (Openshift Cloud). Knowledge of ITIL fundamentals for Change & Release Management. Hands on experience working on WAS, RIT and aPaaS env and Jenkins/Nolio, Git/Stash. Good knowledge on VmWare Virtualization. Experience in tools like Bladelogic, AppDynamics. Experience in monitoring tools like Elk. Hands on experience on Cloud Platform Technology (AWS , Azure , GCP). Hands on experience on Incident Management. Some Other Highly Valued Skills May Include Stakeholder Management and Leadership. Decision-making and Problem Solving. Understanding of Mainframes, Digital Channels . Understanding of Cloud Technologies like AWS, Azure. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The role is based out of Pune. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less

Key Responsibilities Automate deployments utilizing custom templates and modules for customer environments on AWS Architect AWS environment best practices and deployment methodologies Create automation tools and processes to improve day to day functions Educate customers on AWS and Rackspace best practices and architecture Ensure the control, integrity, and accessibility of the cloud environment for the enterprise Lead Workload/Workforce Management and Optimization related tasks Mentor and assist Rackers across the Cloud Function Quality check development of technical training for all Rackers supporting Rackspace Supported CLOUD Products Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business Collaborate with Account Managers and Business Development Consultants to build strong customer relationships Technical Expertise Experienced in solutioning and implementation of Green field projects leveraging IaaS, PaaS for Primary site and DR Hands-on 4+ years of recent technical experience in Professional Services/Enterprise DevOps/CloudOps, DevSecOps role Near expert knowledge of AWS Products & Services, Compute, Storage, Security, networking, etc Proficient skills in at least one of the following languages: Python, Linux, Shell scripting Proficient skills with git and git workflows Excellent working knowledge of Windows or Linux operating systems – experience of supporting and troubleshooting issues and performance. Highly skilled in Terraform/IaC, including CI/CD practices Strong technical skills and proficiency in multiple functional areas are required, such as infrastructure as Code (CloudFormation/Terraform), containerize orchestration (Docker, Kubernetes), configuration management (Ansible), programming language (Python), logging system (Elastic Stack), CI/CD and network protocols and standards Experience in designing, building, implementing, analysing, Migrating and troubleshooting highly available systems Strong knowledge of Continuous Integration tools such as GITLAB (mandatory), others like Jenkins, Maven, GitHub, Sona type nexus, developing CI and CD pipelines and continuous automation and should have hands on experience on writing automation scripts. Knowledge of at least one configuration management system such as Chef, Ansible, Puppet or any other such tools Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments, including web servers, databases, caching, and database services Strong experience in configuring services, alerts, instrumentation on AppD, monitoring tools Understanding requirements and experience using monitoring solutions such as AppDynamics, CloudWatch, ELK, Opensearch Knowledge on AWS services like VPC, Route 53, EC2, EKS, RDS,API Gateways, Elastic Cache, Dynamo DB, Lambda Knowledge in the application of current and emerging network software and hardware technology and protocols Skills Passionate about technology and has a desire to constantly expand technical knowledge Show more Show less

Overview Leading AI-driven Global Supply Chain Solutions Software Product Company and one of the “Best Places to Work”. Seeking an astute individual who can provide an excellent customer experience and solution support to BY Customers with innovative/proactive approach and customer value creation−Delivers excellent customer experience by resolving customer issues mostly of high complexity. Demonstrates high technical expertise as required to support BY solution. Scope Owns customer solution. Consistently achieves high customer satisfaction and makes positive impact on NPS scores by displaying end-to-end ownership, engagement, and pro-activeness. The team currently comprises of 120+ global associates across US, Mexico, India, Australia, and UK and is expected to grow rapidly. Our Current Technical Environment Software: BY Discrete, SQL, AppDynamics, Splunk, Oracle/MSQL Cloud Architecture: MS Azure fundamental Programming language: Java, C What We Are Looking For 2-4 years of experience in Supply Chain, Saas, WMS, Cloud Tech. Be able to understand customer raised issues and take appropriate actions to resolve the same – Cloud /SaaS Should be able to read and understand the product source code or design document as necessary Own and resolve all cases for global customers, adhering to defined SLA’s Document learnings and create knowledge articles for repeated cases Replicate and maintain customer environments Maintain knowledge of customer solution and customization Maintain sense of urgency and swiftness with all customer interactions Act as Techno-functional POC for all cases and ensure timely triage and assignment Utilize instant messenger and other tools to collaborate globally Ability to work in shifts and be flexible with the timings Meet organization and team level goals Improve Customer Satisfaction by providing quality and timely solutions to reported issues and follow-up until closureIdentify areas of improvement and scope of automation on routine tasks or activities Help in meeting team level goals and be a team player Improve Customer Satisfaction through departmental metrics Excellent communication and interpersonal skills to interact with internal and external stakeholders with emphasis on follow through and reporting Identify areas of improvement and scope of automation on routine tasks or activities Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Show more Show less

Hi, Job Title: Managed Services Practice Head Location: Gurugram, India Experience: 15+ years Employment Type: Full-Time Role Overview We are looking for a dynamic and strategic Managed Services Practice Head to lead and expand our global Managed Services operations. This leader will play a critical role in driving high-quality service delivery, building innovative support models, and supporting pre-sales initiatives. The ideal candidate will have deep expertise in building and scaling large GCC organizations, managing end-to-end service transitions, defining and operating service levels (SLA, SLI, SLO), and ensuring consistent, high-quality delivery aligned with business goals. This Role Involves Strategizing and driving IT services growth (both project-based and staff augmentation) Leading presales activities, solution design, and client engagement Building and managing a technology practice to deliver high-quality services Owning P&L, pricing models, and market expansion efforts Key Roles And Responsibilities Business Growth and Leadership Develop a strong pipeline of new business opportunities and drive conversions. Work closely with the sales team to create winning proposals and differentiate the company’s offerings. Collaborate with marketing to position services effectively in the market. Build strong customer relationships and lead high-impact discussions with C-level executives Lead the setup of new GCC(s), including infrastructure, governance, hiring, training, and operational readiness. Build and maintain a robust GCC operating model that aligns with global delivery needs and enterprise standards. Practice Leadership and Capability Building Establish and grow capabilities across key technology areas Build and manage a team of skilled professionals (recruitment, upskilling, and competency development). Define best practices, delivery methodologies, and reusable frameworks for IT services. Collaborate with the delivery teams to ensure smooth project execution and customer satisfaction. Work on innovation, automation, and accelerators to improve service efficiency. Define and implement strategies to automate service delivery and improve operational efficiency. Drive shift-left strategies, intelligent automation, and SRE-based operating models. Define standards, best practices, and governance models across teams. Presales & Solutioning Lead the presales function, including RFP/RFI responses, proposals, and bids. Understand customer pain points and design tailored IT services & staffing solutions. Create solution frameworks, pricing models, and business cases to win deals. Conduct technical presentations, workshops, and PoCs to demonstrate capabilities. Ensure a high win rate through consultative selling and competitive positioning. Staff Augmentation Strategy & Execution Develop a scalable model for IT staff augmentation (onsite, offshore, nearshore). Build and manage a strong talent pipeline to support rapid hiring for client needs. Create engagement models, SLAs, and governance frameworks for staffing solutions. Collaborate with recruiters to enhance candidate quality and selection speed. Ensure seamless resource onboarding, deployment, and performance management. Financial & P&L Ownership Own the P&L for IT Services & Staff Augmentation. Optimize pricing strategies to ensure profitability while remaining competitive. Track and improve revenue, margins, and utilization rates across engagements. Negotiate contract terms, SLAs, and MSA agreements with clients and vendors. Transition & Transformation Own and lead large-scale service transition programs—from discovery and KT to steady-state delivery. Define transition strategies, timelines, and risk management frameworks. Ensure knowledge retention, service stabilization, and business continuity through well-orchestrated transitions. Delivery Excellence Oversee managed services delivery across multiple accounts or programs. Define and drive automation strategy, observability, and AIOps integration to optimize support and reduce manual efforts. Ensure 24x7 service availability, incident management, RCA processes, and effective problem resolution. Establish a metrics-driven culture with deep focus on stability, scalability, and performance. Key Skills & Qualifications Business Development & Presales Expertise- Proven track record in driving IT services revenue, solutioning, and winning deals. IT Services Delivery Experience- Strong understanding of project execution methodologies (Agile, DevOps, ITIL, etc.). Technical Acumen In-depth knowledge of the ITIL framework and ITSM tools like ServiceNow, BMC, Jira Service Management, etc. Strong technical background in cloud platforms (AWS, Azure, GCP) and application/infrastructure support. Deep experience with observability tools: Datadog, AppDynamics, Dynatrace, Splunk, Quantum Metric, ThousandEyes, etc. Sound understanding of OpenAI and experience integrating emerging technologies into service delivery. Staff Augmentation Expertise - Experience in managing IT resource staffing, workforce planning, and recruitment models. Customer & Stakeholder Management- Ability to engage with C-level executives, understand business needs, and align solutions. Financial Acumen - P&L ownership, pricing strategies, and contract negotiations. People Leadership - Experience in hiring, mentoring, and managing high-performing technical teams. KPIs For Success In This Role Revenue Growth - Achieving quarterly and annual sales targets for IT services & staff augmentation. Win Rate in Presales - Percentage of deals won vs. bids submitted. Talent Utilization Rate - Optimizing deployed resources for maximum productivity. Client Satisfaction Score (CSAT) - Ensuring high customer retention and positive feedback. Profit Margins - Maintaining healthy gross and net margins across services. Practice Expansion - Growing the technical capabilities, team size, and service offerings. Preferred Qualifications Bachelor's or Master's degree in Engineering. ITIL v4 Foundation/Intermediate/Expert certification. Cloud certifications (AWS, Azure, or GCP). Agile, PMP, or SAFe certifications are a plus. Show more Show less

Job Description Some careers shine brighter than others If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer In this role you will: Work closely with Scrum teams to understand business requirements and build scalable APIs to support this Hands on server side development with good working knowledge of client side Responsible for the entire software development lifecycle, from build, deploy to on-going production support Enjoy working with a team of engineers to solve interesting technical challenges Provide support to the development teams Ensure that the mobile services conform to HSBC's controls Collaborate with a variety of teams for development and incident management Actively participate in the Mobile Engineering Discipline and associated communities Requirements To be successful in this role, you should meet the following requirements: Experience developing web APIs for Mobile applications Experience with continuous delivery of Mobile applications Experience building scalable components with a Microservice architecture Strong technical experience on server-side development (Java 8, Spring Boot, Pivotal Cloud Foundry, AWS, MuleSoft API Gateway) Understanding and championing of functional programming paradigms and reactive programming (RxJava or similar framework) Strong experience in continuous build/integration/deployment tools including Jenkins, Git and Jira Exposure to monitoring tools (Splunk, AppDynamics, Prometheus or similar) and fault tolerance tools like Hystrix Working knowledge of Python Experience of Kotlin is advantageous Experience working in Agile teams Strong communication skills and a great team player Troubleshooting skills Performance testing You’ll achieve more when you join HSBC wwwhsbccom/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website Issued by – HSBC Software Development India Show more Show less

Job Description: Group Benefits API Team is responsible for APIs and Integrations supporting Web Applications enabling Guardian’s Group Business. We support our end-to-end Business with APIs for Quote, Policy, Customer, Eligibility and Claims. Group Business intake channels such as Customer-facing portal applications, call center applications, IVR and chatbots are all powered by our APIs and provide unified customer experience. Our team is growing, and we are looking for versatile people skilled in Java based technologies, who are driven, who want to make a difference and code with purpose. We are passionate about the Customer. We do the right thing, believe people count and go above and beyond for the people we serve. You are: An experienced backend Lead Engineer who has experience leading high-performance teams with a track record of delivering quality software with speed to market Highly skilled engineer with strong foundation of Computer Science and Software Development Life cycle concepts An individual who is collaborative and can work across the firm with Enterprise Architects, Business Product Owners, Platform, Security and Production support to enable delivery of a cohesive customer centric product You will: Lead an agile team as part of an Agile Release Train Build well-designed, well-engineered, robust, scalable software integration solutions that are Production ready Engineer application integrations using messaging solutions, events, and REST APIs Work closely with the Business Teams and Solution Architecture to ensure alignment with the Product Roadmap and design blueprint Mentor and coach developers and analysts, assign tasks, follow industry standard processes, and perform code reviews Triage end to end system integration issues across various middleware systems and infrastructure You have: Bachelor’s degree in Computer Science or related field 7+ years of Experience as J2EE Software Engineer Understanding of Agile and SAFE Methodologies Industry experience with implementing Rest APIs, Data Driven Design, Microservices Architecture, Enterprise Integration Patterns and Event Driven Architecture Experience designing user friendly APIs using Open API Swagger Specifications Experience integrating with messaging platforms such as ActiveMQ, IBM MQ Experience with Docker containers and AWS Cloud services S3, Lambda, SQS/SNS, Redis Cache, Open search. Experience using SQL and NoSQL Databases Apache Camel, Tibco Business Works, MuleSoft or similar EAI framework Experience with Rules engines such as OpenL, Drools or Blaze Experience with version control and CI/CD automation tools such as Git, Bitbucket, Jenkins and Maven Experience with API Security frameworks, token management and user access control including OAuth 2.0, JWT Experience with logging and monitoring tools such as Splunk, AppDynamics, Zenoss Location: This position can be based in any of the following locations: Chennai Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday Show more Show less

Requirements Elicitation, Understanding, Analysis, & Management • Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting • Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). • Provide inputs in creating the detailed schedule for the project. • Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. • During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. • Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. • Communicate regularly with the team about development changes, scheduling, and status. • Participate in project review meetings. • Tracking and reporting progress for assigned modules Group Benefits API Team is responsible for APIs and Integrations supporting Web Applications enabling Guardian’s Group Business. We support our end-to-end Business with APIs for Quote, Policy, Customer, Eligibility and Claims. Group Business intake channels such as Customer-facing portal applications, call center applications, IVR and chatbots are all powered by our APIs and provide unified customer experience. Our team is growing, and we are looking for versatile peopleskilled in Java based technologies, who are driven, who want to make a difference and code with purpose. We are passionate about the Customer. We do the right thing, believe people count and go above and beyond for the people we serve. You are: An experienced backend Senior Lead Engineer who has experience leading high-performance teams with a track record of delivering quality software with speed to market Highly skilled engineer with strong foundation of Computer Science and Software Development Life cycle concepts An individual who is collaborative and can work across the firm with Enterprise Architects, Business Product Owners, Platform, Security and Production support to enable delivery of a cohesive customer centric product You will: Lead an agile team as part of an Agile Release Train Build well-designed, well-engineered, robust, scalable software integration solutions that are Production ready Engineer application integrations using messaging solutions, events, and REST APIs Work closely with the Business Teams and Solution Architecture to ensure alignment with the Product Roadmap and design blueprint Mentor and coach developers and analysts, assign tasks, follow industry standard processes, and perform code reviews Triage end to end system integration issues across various middleware systems and infrastructure You have: Bachelor’s degree in Computer Science or related field 12+ years of Experience as J2EE Software Engineer Understanding of Agile and SAFE Methodologies Industry experience with implementing Rest APIs, Data Driven Design, Microservices Architecture, Enterprise Integration Patterns and Event Driven Architecture Experience designing user friendly APIs using Open API Swagger Specifications Experience integrating with messaging platforms such as ActiveMQ, IBM MQ Experience with Docker containers and AWS Cloud services S3, Lambda, SQS/SNS, Redis Cache, Open search. Experience using SQL and NoSQL Databases Apache Camel, Tibco Business Works, MuleSoft or similar EAI framework Experience with Rules engines such as OpenL , Drools or Blaze Experience with version control and CI/CD automation tools such as Git, Bitbucket, Jenkins and Maven Experience with API Security frameworks, token management and user access control including OAuth 2.0, JWT Experience with logging and monitoring tools such as Splunk, AppDynamics, Zenoss Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000106710

Must Have: Expert in MSSQL database ( SQL queries, tables, index, stored procedure, partition, replication, failover etc), Unix Shell Scripting, Windows Server Good to Have: Monitoring tools ELK/AppDynamics, SSM JD: - Expert in alerting and Monitoring tools like ELK, AppDynamics, SSM etc - Hands on Automation using PowerShell script, UNIX script etc - Expert in MSSQL database ( SQL queries, tables, index, stored procedure, partition, replication, failover etc) - Good understanding on network concepts like load balancer, VIP, Pool members etc - Good understanding on certificates and how they should be used to protect customer data and meet bank s regulatory requirements. - Quick self-learner and should be flexible and adaptable to learn new technologies. - Should have engineering mind set and should have good understanding on the retail loan business that runs on platform windows/java/MSSQL platform.

Hands-on experience in implementing Sandstone Technology's BankFast platform Deep understanding of digital banking platforms, strong technical leadership, and the ability to collaborate across various team Experience in JBOSS setup & configuration Experience in Java Code/Upgrade Experience in Java code deployments Experience in Mobile App setup in test environments Experience in signing & releasing of Mobile apps to Android & IOS Sound knowledge in troubleshooting the Mobile app related issues Experience in DEVOPS tools like Artifactory, Bit Bucket, Jenkins CI/CD, Splunk Experience in Monitoring tools like AppDynamics Experience in Power shell & Shell Scripting Good knowledge on MS SQL database Experience in Windows & Linux OS based servers Good knowledge on Server Load balancing Sound knowledge on multi-tier application architecture Working Experience in Integrated applications environments Experience in ticketing tools like RFC, Snow & Jira Knowledge in Agile Process of working"

Job Summary We are seeking a Performance Analyst with 4 to 8 years of experience to join our team. The ideal candidate will have expertise in New Relic Python Appdynamics Jmeter and Java along with domain experience in Medical Devices. This hybrid role requires a proactive individual who can analyze and optimize performance metrics to ensure the highest standards of operational efficiency. Responsibilities Analyze performance metrics using New Relic to identify areas for improvement and ensure optimal system performance. Develop and maintain performance scripts using Jmeter to simulate various load conditions and identify potential bottlenecks. Utilize Appdynamics to monitor application performance and provide actionable insights to enhance system reliability. Write and maintain Python scripts to automate performance testing and reporting processes. Collaborate with cross-functional teams to understand performance requirements and develop appropriate testing strategies. Conduct thorough analysis of Java applications to identify performance issues and recommend solutions. Provide detailed performance reports and recommendations to stakeholders to support decision-making processes. Ensure all performance testing activities comply with industry standards and best practices. Participate in code reviews and provide feedback to improve code quality and performance. Stay updated with the latest performance testing tools and technologies to continuously improve testing processes. Work closely with the Medical Devices domain team to understand specific performance requirements and challenges. Contribute to the development of performance testing frameworks and methodologies. Support the team in troubleshooting and resolving performance-related issues in a timely manner. Qualifications Must have experience with New Relic for performance monitoring and analysis. Should possess strong skills in Python for scripting and automation. Must have hands-on experience with Appdynamics for application performance monitoring. Should be proficient in using Jmeter for performance testing. Must have a solid understanding of Java for analyzing and optimizing application performance. Experience in the Medical Devices domain is mandatory. Strong analytical and problem-solving skills are required. Excellent communication and collaboration skills are essential. Ability to work in a hybrid model and adapt to changing requirements. Attention to detail and a proactive approach to identifying and resolving performance issues. Knowledge of industry standards and best practices in performance testing. Ability to provide clear and concise performance reports and recommendations. Commitment to continuous learning and improvement in performance testing methodologies. Show more Show less

Tata Consultancy Services is conducting walk-in interview for Performance Testers !!! Walk in at TCS SNR-Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119 on 7-Jun-25, Saturday !! Role***Performance Tester Exp***4-8 years Location***Chennai Apache JMeter is a mandatory skill 7-10 Years of experience in Performance testing 5+ years of experience in using Apache JMeter performance testing tool. Strong ability to design and develop performance test scripts, using JMeter (mandatory), LoadRunner (mandatory)and other tools. Hands on experience in script migration from LRE to JMeter Handson experience in developing framework and integrating Jmeter with other open source tools to simulate the load from the web tier and capture the E2E page response time and other performance metrics. Design, develop, and execute various kinds of performance tests for diverse applications and systems. In-depth knowledge in using the performance monitoring tools like Splunk, Newrelic, Perfmon, AppDynamics, etc, with the ability to analyse, interpret test results and identify bottlenecks. Excellent analytical skills and experience in troubleshooting performance issues across tiers (e.g., application, database, network). Strong communication skills, with the ability to document & present the test results / findings to technical and non-technical stakeholders. Should have academic qualifications in Information Technology, Computer Science, or related fields, with strong coding skills in any of the programming language (Java, groovy, C, C++, Python , etc.) Expert in testing following performance testing protocols using JMeter or JMeter integration with other open source testing tools: Siebel-Web, Oracle NCA, Web (HTTP/HTTPS), Webservices, Truclient, JMS Queue, Citrix, M2M, Different types of Network Traffic generation, Batch Jobs, and Database Query Execution Expert in Unix commands, Shell scripting, and SQL Experience in Telecom domain. Experience in performance testing Oracle Products - Siebel CRM, Fusion, ERP, and BRM Developing reusable assets and value add for the performance testing team Good to have Skills Experience in High Availability and Disaster Recovery Testing Experience in any one of the automation tools like Selenium java /Python, UFT, etc Experience in any of the CI/CD tools like Jenkins, CircleCI, etc Experience in version control tools like Git, etc Experience in other open-source performance testing tools Role & Responsibilities Would be responsible for the creation and maintenance of performance test plans. Understand the system architecture from a performance testing perspective. Provide Performance Testing expertise to the various projects. Review and prioritize all problems found during testing and relay them to Developers promptly. Will be responsible for the execution of performance test scripts. Ability to perform analysis of testing results and triage issues found. Develop the performance test artifacts. Interested and eligible candidates can apply !!! Show more Show less

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Title: DevOps Engineer II Location: Gurgaon Job Type: Full-Time, 24*7 Availability Job Description As a DevOps Engineer, you will assist in managing and optimizing our infrastructure, ensuring the seamless deployment and operation of our applications. This role requires a proactive individual with a foundational understanding of DevOps practices, cloud technologies, automation, and Infrastructure as Code (IaC). The successful candidate will be expected to be available to work in various shifts for a 24*7 environment to address any critical issues that may arise. Key Responsibilities Industry Knowledge: Familiar with Financial Services or Settlement Systems. IT Service Management Tools: Exposure to tools like ServiceNow & JIRA for incident and task management. Infrastructure: Understand IT hardware, networking, operating systems, and Active Directory. Web Servers: Configure and support Microsoft IIS or Apache Tomcat. Cloud Experience: Work with cloud platforms such as Azure, AWS, or GCP. Configuration Management: Manage and maintain configuration settings for applications and infrastructure using IaC tools like Terraform, CloudFormation, or Ansible. Certificate Management: Handle the issuance, renewal, and management of SSL certificates. Databases: Proficient in SQL and database management. Scripting: Basic knowledge of PowerShell, Bash, Python, Ansible, .NET or JavaScript. Application Performance/System Monitoring: Ensure high availability and reliability by using either of tools like SolarWinds, AppDynamics, DotCom , Dynatrace, Site24/7, Grafana or NewRelic. Middleware Tools: Support middleware and automation tools like ActiveBatch, RabbitMQ, UiPath, and Tibco. Infrastructure Design: Assist in designing and maintaining scalable, secure infrastructure. Release Management: Implement, Monitor, and manage CI/CD pipelines. Collaboration: Work with Cross-functional teams for smooth application delivery. Security: Follow security best practices and address vulnerabilities. 24/7 Support: Provide on-call support for critical issues. Continuous Improvement: Enhance system processes, performance, and scalability. Knowledge Management: Document and share knowledge effectively (SharePoint & Confluence) ITIL Framework: Follow ITIL best practices. Qualifications Bachelor’s degree in computer science Engineering, or a related field. 3-5 years of experience in supporting a portfolio of complex business critical application systems. 1-2 years of experience in DevOps or a related role. Basic experience with cloud platforms (AWS, Azure, GCP). Proficiency in scripting languages (PowerShell, Python, Bash, etc.). Familiarity with containerization and orchestration (Docker, Kubernetes). Knowledge of configuration management (IIS Web server or Apache Tomcat). Understanding of knowledge management principles and practices. Ability to operate within the ITIL framework. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work in a fast-paced, 24*7 environment. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. Show more Show less

TCS Hiring for Data Analytics and Insights Specialist – ignio AIOps Experience: 6 to 8 Years Only Job Location: THANE / HYDERABAD / PUNE Job Title: Data Analytics and Insights Specialist – ignio AIOps Key Responsibilities: • Leverage ignio AIOps platform to extract, model, and visualize operational data insights. • Analyze IT operations data (logs, metrics, events, topology) to uncover trends, anomalies, and root causes. • Build dashboards and reporting solutions to provide real-time and historical insights to IT leadership. • Collaborate with IT, DevOps, and Infrastructure teams to improve observability, reliability, and performance using data. • Translate raw data into actionable insights and recommendations for process improvements and incident reduction. • Integrate ignio AIOps with other tools (e.g., ServiceNow, Splunk, AppDynamics, etc.) to consolidate analytics. • Support AI/ML model performance by monitoring outputs and retraining needs within ignio. • Design KPIs to measure operational efficiency and AIOps outcomes. • Identify automation opportunities and feed data-driven use cases into the AIOps roadmap. ⸻ Required Skills & Experience: • 6-8 years of experience in data analytics or operations insights, ideally within an IT or DevOps environment. • Hands-on experience with ignio AIOps platform (strongly preferred). • Strong understanding of IT infrastructure, application monitoring, and incident management. • Proficient in SQL, Python, or R for data manipulation and analysis. • Experience with BI tools (e.g., Power BI, Tableau, or Grafana). • Familiarity with ITSM tools and CMDB integration. • Ability to interpret complex datasets and communicate findings clearly to technical and non-technical stakeholders. • Knowledge of AI/ML principles and their application in IT operations is a plus. ⸻ • ignio AIOps certification or training. • Experience with cloud platforms (AWS, Azure, or GCP) and hybrid IT environments. • Knowledge of industry standards such as ITIL, DevOps, and SRE. Kind Regards, Priyankha M Show more Show less

TCS Hiring for Data Analytics and Insights Specialist – ignio AIOps Experience: 6 to 8 Years Only Job Location: THANE / HYDERABAD / PUNE Job Title: Data Analytics and Insights Specialist – ignio AIOps Key Responsibilities: • Leverage ignio AIOps platform to extract, model, and visualize operational data insights. • Analyze IT operations data (logs, metrics, events, topology) to uncover trends, anomalies, and root causes. • Build dashboards and reporting solutions to provide real-time and historical insights to IT leadership. • Collaborate with IT, DevOps, and Infrastructure teams to improve observability, reliability, and performance using data. • Translate raw data into actionable insights and recommendations for process improvements and incident reduction. • Integrate ignio AIOps with other tools (e.g., ServiceNow, Splunk, AppDynamics, etc.) to consolidate analytics. • Support AI/ML model performance by monitoring outputs and retraining needs within ignio. • Design KPIs to measure operational efficiency and AIOps outcomes. • Identify automation opportunities and feed data-driven use cases into the AIOps roadmap. ⸻ Required Skills & Experience: • 6-8 years of experience in data analytics or operations insights, ideally within an IT or DevOps environment. • Hands-on experience with ignio AIOps platform (strongly preferred). • Strong understanding of IT infrastructure, application monitoring, and incident management. • Proficient in SQL, Python, or R for data manipulation and analysis. • Experience with BI tools (e.g., Power BI, Tableau, or Grafana). • Familiarity with ITSM tools and CMDB integration. • Ability to interpret complex datasets and communicate findings clearly to technical and non-technical stakeholders. • Knowledge of AI/ML principles and their application in IT operations is a plus. ⸻ • ignio AIOps certification or training. • Experience with cloud platforms (AWS, Azure, or GCP) and hybrid IT environments. • Knowledge of industry standards such as ITIL, DevOps, and SRE. Kind Regards, Priyankha M Show more Show less

TCS Hiring for Data Analytics and Insights Specialist – ignio AIOps Experience: 6 to 8 Years Only Job Location: THANE / HYDERABAD / PUNE Job Title: Data Analytics and Insights Specialist – ignio AIOps Key Responsibilities: • Leverage ignio AIOps platform to extract, model, and visualize operational data insights. • Analyze IT operations data (logs, metrics, events, topology) to uncover trends, anomalies, and root causes. • Build dashboards and reporting solutions to provide real-time and historical insights to IT leadership. • Collaborate with IT, DevOps, and Infrastructure teams to improve observability, reliability, and performance using data. • Translate raw data into actionable insights and recommendations for process improvements and incident reduction. • Integrate ignio AIOps with other tools (e.g., ServiceNow, Splunk, AppDynamics, etc.) to consolidate analytics. • Support AI/ML model performance by monitoring outputs and retraining needs within ignio. • Design KPIs to measure operational efficiency and AIOps outcomes. • Identify automation opportunities and feed data-driven use cases into the AIOps roadmap. ⸻ Required Skills & Experience: • 6-8 years of experience in data analytics or operations insights, ideally within an IT or DevOps environment. • Hands-on experience with ignio AIOps platform (strongly preferred). • Strong understanding of IT infrastructure, application monitoring, and incident management. • Proficient in SQL, Python, or R for data manipulation and analysis. • Experience with BI tools (e.g., Power BI, Tableau, or Grafana). • Familiarity with ITSM tools and CMDB integration. • Ability to interpret complex datasets and communicate findings clearly to technical and non-technical stakeholders. • Knowledge of AI/ML principles and their application in IT operations is a plus. ⸻ • ignio AIOps certification or training. • Experience with cloud platforms (AWS, Azure, or GCP) and hybrid IT environments. • Knowledge of industry standards such as ITIL, DevOps, and SRE. Kind Regards, Priyankha M Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As an IT Solutions professional, you'll serve as the key technical leader, guiding systems management specialists and internal teams through complex challenges. You'll be the trusted expert that customers and Kyndryl account teams turn to when they need insight, technical guidance, or support during major incidents and critical technical discussions. With your expertise, you’ll assess customers’ IT environments, identify any technological gaps, and develop tailored remediation plans that elevate their operational capabilities. Your recommendations will be pivotal in helping businesses evolve and stay ahead in the digital landscape. In this role, you'll lead the charge during recovery and restoration efforts, ensuring that progress is communicated effectively to stakeholders, from management to customer-facing teams. You'll track each action with precision, applying your diagnostic and troubleshooting skills to resolve issues efficiently. Key Responsibilities: Architect, deploy, and optimize Elastic Observability stack to support full-fidelity telemetry collection. Implement APM, Logs, Metrics, and Uptime Monitoring using Elastic and OpenTelemetry standards. Design Elastic index templates, ILM policies, ingest pipelines, and dashboards tailored to enterprise needs. Collaborate with infra, app, and DevOps teams to onboard apps and services into observability pipelines. Integrate Elastic with third-party tools (e.g., Zabbix, Prometheus, OpenTelemetry Collector). Tune performance and storage strategy for high-scale ingestion environments (50+ apps, 500+ servers). Create SOPs, runbooks, and dashboards for observability operations. Provide guidance on cost optimization, licensing, and scaling models for Elastic deployments. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. You’ll have access to data, hands-on learning experiences, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find opportunities here that you won’t find anywhere else. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ years of hands-on experience with the Elastic Stack (Elasticsearch, Kibana, Logstash/Beats). Strong knowledge of Elastic APM, Fleet, and integrations with OpenTelemetry and metric sources. Experience with data ingest and transformation using Logstash, Filebeat, Metricbeat, or custom agents. Proficiency in designing dashboards, custom visualizations, and alerting in Kibana. Experience working with Kubernetes, Docker, and Linux systems. Understanding of ILM, hot-warm-cold tiering, and Elastic security controls. Preferred Technical and Professional Experience Exposure to Elastic Cloud, ECE, or ECK. Familiarity with alternatives like Dynatrace, Datadog, AppDynamics or SigNoz for benchmarking Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role In Systems Management at Kyndryl, you will be critical in ensuring the smooth operation of our customers’ IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance. Key Responsibilities: Develop and customise OpenTelemetry Collectors to support platform-specific instrumentation (Linux, Windows, Docker, Kubernetes). Build processors, receivers, and exporters in OTEL to align with Elastic APM data schemas. Create robust and scalable pipelines for telemetry data collection and delivery to Elastic Stack. Work closely with platform and application teams to enable auto-instrumentation and custom telemetry. Automate deployment of collectors via Ansible, Terraform, Helm, or Kubernetes operators. Collaborate with Elastic Observability team to validate ingestion formats, indices, and dashboard readiness. Benchmark performance and recommend cost-effective designs. Your Future at Kyndryl Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 5+ years of experience with Golang or similar languages in a systems development context. Deep understanding of OpenTelemetry Collector architecture, pipelines, and customization. Experience with Elastic APM ingestion endpoints and schema alignment. Familiarity with Docker, Kubernetes, system observability (eBPF optional but preferred). Hands-on with deployment automation tools: Ansible, Terraform, Helm, Kustomize. Strong grasp of telemetry protocols: OTLP, gRPC, HTTP, and metrics formats like Prometheus, StatsD. Strong knowledge of Elastic APM, Fleet, and integrations with OpenTelemetry and metric sources. Experience with data ingest and transformation using Logstash, Filebeat, Metricbeat, or custom agents. Proficiency in designing dashboards, custom visualizations, and alerting in Kibana. Understanding of ILM, hot-warm-cold tiering, and Elastic security controls. Preferred Technical and Professional Experience Contributions to OpenTelemetry Collector or related CNCF projects. Elastic Observability certifications or demonstrable production experience. Experience in cost modeling and telemetry data optimization. Exposure to Elastic Cloud, ECE, or ECK. Familiarity with alternatives like Dynatrace, Datadog, AppDynamics or SigNoz for benchmarking. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

About the Role: Grade Level (for internal use): 09 Role: Performance Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning . Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios. Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency. Understand business scenarios in depth to define workload modelling for different scenarios. Compliment architecture community by providing inputs & pursue implementation suggested for optimization. Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations. What we’re looking for: Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 3-5 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts. Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans. Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Strong communication skills and ability to produce clear, concise and detailed documentation. Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary. Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316150 Posted On: 2025-06-04 Location: Gurgaon, Haryana, India

About the Role: Grade Level (for internal use): 09 Role: Performance Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning . Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios. Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency. Understand business scenarios in depth to define workload modelling for different scenarios. Compliment architecture community by providing inputs & pursue implementation suggested for optimization. Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations. What we’re looking for: Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 3-5 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts. Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans. Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Strong communication skills and ability to produce clear, concise and detailed documentation. Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary. Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316150 Posted On: 2025-06-04 Location: Gurgaon, Haryana, India

Performance Testing--Knowledge and experience with containers (e.g. docker) and microservices. 2. Knowledge and experience with Microsoft Azure cloud solutions and services (e.g. AKS clustering, etc.) 3. Ability to gather/review non-functional requirements from relevant stakeholders 4. Ability to identify the performance objectives, scenarios and prioritize the scenarios 5. Experience developing performance test strategies and building testing methodologies 6. Develop test scripts using Apache-JMeter & BlazeMeter 7. Experience with monitoring tools such as perfmon, Splunk, Datadog, and AppDynamics 8. Experience and ability to analyze test results and highlight deviations from Service Level Agreements (SLA) As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Show more Show less

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Description: This is a DevOps Domain SRE position in North America DevOps, supporting Global Consumer Group applications. GCG Production Management is in the midst of transformation, expanding the support model to incorporate Service Reliability Engineering principles. In support of this transformation, this role is a blend of traditional ITIL based Production Management, with Service Reliability Engineering. The ideal candidate for this position will have experience and broad knowledge of North America Consumer applications along with an interest in learning new technologies, including the use of automation and artificial intelligence technologies to avoid system problems, automate manual activities, and drive improved system & application service levels. This position requires strong organizational and communication skills in addition to analytical and troubleshooting talent. Partnership with various teams like Applicaiton Development, Platform and CTI Technology Teams and Production Management is critical in this role. DevOps SRE Associate will focus on building and monitoring anything in production that improves service resiliency and flexibility without harming development speed. The associate will work with peers in the DevOps Team to drive stability in lower environments as well as provide value chain from UAT to PROD. Primary Responsibilities: Identify key business critical flows and provide Core SRE recommendation to ensure 100% availability of applications from UAT to PERF and PROD. Enable Production management processes in non-production environment to provide environment stability Serve as a Domain SRE to support the Problem management, risk management and Change management , CI/CD enablement pipeline for SRE function identified. Partner with other DevOps and Engineering support teams to improve MTTR, MTTM, Other Operation Efficiency Targets and organizational Service Level Agreements. Improve overall resilience and stability of non-production environment by implementing Monitoring and Observability Practices for anything and everything in the system. Identifies and leads the implementation of Service Automation to reduce cost, reduce risk, improve efficiency and enable Service Management to keep up with the ever-increasing volume of with fast pace of newer technologies. Work with USPB and Wealth DevOps Teams and App Dev Teams to conduct blameless post-mortem of major incidents, develop executive briefings, assess major incident impacts and drive service improvements to prevent repeat of an incident Execute Robust Service Readiness process. Identify and classify the risks in the non-production estate, work with DevOps team members to create Service Improvement plans and drive them to closure. Prepare SRE Data Visualization Reports and Metrics for Management and Represent DevOps team in Weekly/Monthly Operation Review Meetings. Adopt AIOps automation implemented by Production management. Qualifications: 3-6 years development or production support experience with North America Consumer applications. Certified SRE Foundation Engineer by DevOps Institute (PeopleCert) Solid foundation and understanding of ITIL Concepts. Engineering Background in system admin, development, DevOps or equivalent field, preferably with experience in Distributed Consumer applications. Experience/ familiarity with automation technologies, advanced analytics and predictive modeling using AI/ML. Experience in programming in one of the following languages unix shell scripting, Java, Python etc. Strong knowledge in Monitoring and Logging/Traceing Tools like Splunk, AppDynamics, ELK Kibana, Grafana. Knowledge of Microservices Architecture and Containerization Technologies like OpenShift, Kubenetes and Google Apigee. Knowledge/Certification in Public Cloud Implementation (AWS or Google Cloud) will be a plus. Core Competencies/ Skills: Strong analytical skills, problem-solving skills and algorithmic ability to logically break down tasks into smaller manageable parts. Solid understanding of systems and application design. Strong communication skills and excellent team player. Adaptable and can work with large complex and multi team owned services. Extremely organized, detailed oriented and thorough in every aspect. - Job Family Group: Technology - Job Family: Systems & Engineering - Time Type: Full time - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

What we are looking for: A) Excellent customer experience and solution support to BY Customers with innovative approach: Delivers excellent customer experience by driving resolution customer issues mostly of high complexity and criticality including non-functional / performance related issues. Provides direction and inputs for Root Cause analysis and proposes prevention ideas Guides/assists team members to resolve medium complexity issues Own a Tier 1/Tier 2 customer solution at a minimum. Positively collaborates with TAM and supports consumption/adoption improvement plans. Consistently achieves high customer satisfaction and makes positive impact on NPS scores by displaying end-to-end ownership, engagement and proactiveness Early engagement in tier 1 customers’ implementation projects to gain good understanding of customer business process, solution and architecture and to ensure seamless transition into Operate phase through phased go-lives. Owns implementation of high service quality through continuous improvements in the operational processes Associates may be expected to provide Out of Office (OOH) support to facilitate the Company’s 24x7 customer support in line with the terms defined in the contract of employment and country legislation Associates may be expected to work in shifts to facilitate the Company’s 24x7 customer support in line with the terms defined in the contract of employment and country legislation. B) Communication and Collaboration: Communicates (verbal and written) effectively with customers. Support junior team members in achieving effective communication in all formats of customers communications where required. Collaborates relentlessly, passionately, and respectfully with various BY teams and partners Leads by example demonstrating professionalism during internal and external conversations. Understands cultural differences and diversity. Balances between Soft skills (process, people, values, teamwork, roles) and hard skills (technologies, frameworks, solutions, products) C) Competency development and demonstration: Demonstrates high expertise as required to support a given BY solution Demonstrates high expertise in relevant contemporary and up to date SaaS technical toolsets like AppDynamics, Splunk etc. Develops good knowledge of BY product features and functionalities Very good understanding of solution architecture relevant for concerned solution Strong skills on architecture framework, tools and technologies relevant for a given BY solution Very good understanding of Azure technologies relevant for a given BY solution Strong capability in cloud operational activities as per the requirements of a given BY solution Strong application performance engineering skills as required for a given BY solution Inspires others by demonstrating service mindset through consistently displaying customer centricity and ownership. Aligns with company priorities and demonstrates strong sense of urgency from both Customer and company perspectives. Displays growth mindset by taking initiatives, positively collaborating with stakeholders, continuously challenging the status-quo, helping team and department making progress towards strategic priorities. D) Value Addition: Identifies and implements opportunities for operational metrics improvement and for operational efficiencies (Reduction of critical issues, reduction in t time to resolve, reduction in number of cases, etc) Acts as Subject Matter Expert providing ongoing support and mentorship to Support Engineers, delivers product/technical trainings. Proposes ideas for improvement of consumption and adoption Drives operational improvements (ex: automation, process changes etc.) Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About the job Purpose: Provide direction and leadership to the Quality Engineering (“QE”) Technical Engineering team Lead the cultural shift in testing practices that support NAB’s Expert Engineering agenda including using the best test tools and framework to deliver a consistent and market leading testing service to the Enterprise Define, capture, and report the quality metrics that will be used to measure the overall effectiveness and quality of the engineering and test delivery teams Candidate should have Banking or Financial Services Industry experience Essential Experience & capabilities / skills: 12-15 years of quality engineering experience along with people leadership experience of large teams with excellent leadership and organizational skills to simultaneously direct, inspire, coach, and lead multiple quality teams in a dynamically changing environment Strong programming skills in Java or Python Significant experience with the quality engineering practices of enterprise grade systems, including modern microservices, as well as legacy systems. Expert in Automation Framework and Test Suite development from scratch using Selenium, Selenium-Grid, Rest Assured, Appium, Cucumber, Page Object Models, Page Factory, Rest Assured, Spring Boot, Mockito, Junit, TestNg, ExtentReport, TDD, Kafka/ MQ, Wiremock, PostGres etc. Strong Cloud and CI/CD Experience - Knowledge of AWS, Azure, Docker & Kubernetes, Jenkins Monitoring Tools - Proficiency in developing monitoring strategies and using monitoring tools (Splunk, AppDynamics, CloudWatch, Azure Monitor, etc) Ability to implement portfolio level strategies to improve quality of applications Demonstrable problem-solving and decision-making skills along with strong teamwork, collaboration & communication Knowledge of software development, software design, and overall system architecture Core responsibilities: Responsible for leading, managing, deploying, and coaching the QE delivery team Promote NAB QE Ideology - Responsible for promoting a shift left and automation first approach within the QE Team to prevent defect rather than identify it Responsible for ensuring that QE best practices are being followed by the team Responsible for setting up the quality metrics for all the disciplines of Quality engineering Participate in software development process including fixing complex production code, review code written by other developers, and contribute in software design, if required. Responsible for any escalation that has a quality breach due to failed timelines or standard of delivery Goal Setting - Responsible for ensuring that QE delivery team have well defined objectives and have all the necessary means to meet these objectives Capability Building - Responsible for organizing workshops for Knowledge Transfers and for upskilling the QE workforce Team Enablement - Responsible for understanding the challenges/ blockers faced by the QE team and provide support to resolve them KPIs: Successfully implement agile and cloud-based QE approach Successfully implement automation first and shift left QE approach Properly Integrate QE with delivery pipeline to reduce cycle time and delivery complexity Positive feedbacks from stakeholders and delivery team Show more Show less

Role Description Job Description: We are seeking a highly skilled and detail-oriented IT Infrastructure Monitoring & NOC Operations Specialist to support and manage enterprise-level monitoring solutions, lead incident response efforts, and ensure the availability and performance of critical IT systems. The ideal candidate will bring deep technical expertise, a proactive mindset, and a commitment to operational excellence. Key Responsibilities Develop, maintain, and enhance enterprise-wide frameworks for monitoring applications, servers, and services. Install, configure, upgrade, and maintain monitoring tools such as SCOM, CA UIM, SolarWinds, Nagios, LogicMonitor, and associated hardware. Lead complex troubleshooting initiatives and perform root cause analysis for major incidents. Automate routine monitoring tasks and operational processes to improve efficiency. Maintain comprehensive and up-to-date documentation for systems and monitoring procedures across multiple teams. Evaluate, recommend, and implement new monitoring architectures, systems, and tools. Collaborate with vendors to manage service packs, patches, and updates to ensure system security and optimal performance. Oversee NOC (Network Operations Center) operations, ensuring adherence to internal processes, procedures, and SLAs. Effectively manage priorities and deadlines in a dynamic environment while contributing ideas for continuous improvement. Technical Skills & Competencies Expertise in administration, integration, and optimization of enterprise monitoring tools. Experience integrating monitoring events into broader network management ecosystems (e.g., SolarWinds, SCOM). Ability to create custom reports and dashboards on system availability and performance as per stakeholder requirements. Strong command of Windows and Linux operating systems, including core system administration and scripting. Solid understanding of network protocols, routing, switching, and infrastructure topologies. Proficiency in performance monitoring, debugging, and enterprise-level ing and reporting. Experience working in high-availability, SLA-driven environments. Familiarity with designing and supporting distributed systems to meet reliability and scalability objectives. Soft Skills & Attributes Strong analytical and problem-solving skills with a keen attention to detail. Effective verbal and written communication skills; able to convey complex technical issues clearly. Strong organizational skills with the ability to multitask and manage competing priorities. Demonstrated ability to lead, collaborate, and influence across teams. Proactive, results-driven, and adaptable to fast-changing environments. High integrity, urgency, and a sense of ownership in all responsibilities. Qualifications & Experience Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience). Minimum 4 years of hands-on experience administering one or more enterprise monitoring tools: CA UIM, SolarWinds, SCOM, LogicMonitor, AppDynamics, DataDog, etc. Minimum 5 years of IT infrastructure support experience across heterogeneous environments (servers, storage, and networks). 3+ years of professional experience supporting Windows and Linux systems in production environments. Experience working within NOC operations and familiarity with NOC procedures and SLAs. Skills Noc Operations,Monitoring,Troubleshooting Show more Show less